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Search - "saved by a client"
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Confessions of a Programmer
#1
If a client is an unbearable asshole during the initial communication, I look for every excuse to pad on the hours for the estimate to get paid more. If a client goes above and beyond in their douchbaggery, I tack on an additional $40/hour.
#2
Sometimes I will present an elaborate solution to a client, but really I'm just reading off the features of a plugin or library I'm going to download or buy after the call. Not because I can't build it myself, but because I'd rather spend more time on other/my own projects.
#3
Clients assume because I know one language, I know them all. Rather than turning down the work, I take a crash course to work in that language, or outsource the work and clean it up afterwards, whichever is more practical at the time.
#4
I use cPanel on a dedicated to manage our client websites. I'm not paid enough to bother with setting up everything manually.
#5
Certain projects I build have a 3-day backdoor built into it. If the client doesn't pay upon completion, a unique hash triggered as a GET variable deletes a core file in my work, rendering the work useless. If it wasn't triggered by the 4th day, the file allowing me to trigger this backdoor is removed. This is only used for clients where the project must be launched on their servers, or if there has been a previous issue collecting payment.
#6
I slip in the initial contract that all preceeding phone calls will be monitored and recorded, and that they acknowledge the recordings are admissable in court. This has saved me from losing money twice now.
#7
I have never used an IDE. (I know, I know, it's really inefficient and dumb, but I'm just more comfortable with Sublime. Plus I often find myself mobile and without my computer, so I have to program from my phone.)
#8
Each day resembles a betting spectacle of which work will be late, which will be rushed out and which will never see the light of day.
#9
I have used "sick" and "family emergency" as an excuse to just sleep in far more than I can count.
#10
When a client from hell crosses over the line in their conduct (such as getting very nasty and personal, or sending threats), I anonymously report them to the BBB and on RipOffReport.21 -
LONG RANT AHEAD!
In my workplace (dev company) I am the only dev using Linux on my workstation. I joined project XX, a senior dev onboarded me. Downloaded the code, built the source, launched the app,.. BAM - an exception in catalina.out. ORM framework failed to map something.
mvn clean && mvn install
same thing happens again. I address this incident to sr dev and response is "well.... it works on my machine and has worked for all other devs. It must be your environment issue. Prolly linux is to blame?" So I spend another hour trying to dig up the bug. Narrowed it down to a single datamodel with ORM mapping annotation looking somewhat off. Fixed it.
mvn clean && mvn install
the app now works perfectly. Apparently this bug has been in the codebase for years and Windows used to mask it somehow w/o throwing an exception. God knows what undefined behaviour was happening in the background...
Months fly by and I'm invited to join another project. Sounds really cool! I get accesses, checkout the code, build it (after crossing the hell of VPNs on Linux). Run component 1/4 -- all goocy. run component 2,3/4 -- looks perfect. Run component 4/4 -- BAM: LinkageError. Turns out there is something wrong with OSGi dependencies as ClassLoader attempts to load the same class twice, from 2 different sources. Coworkers with Windows and MACs have never seen this kind of exception and lead dev replies with "I think you should use a normal environment for work rather than playing with your Linux". Wtf... It's java. Every env is "normal env" for JVM! I do some digging. One day passes by.. second one.. third.. the weekend.. The next Friday comes and I still haven't succeeded to launch component #4. Eventually I give up (since I cannot charge a client for a week I spent trying to set up my env) and walk away from that project. Ever since this LinkageError was always in my mind, for some reason I could not let it go. It was driving me CRAZY! So half a year passes by and one of the project devs gets a new MB pro. 2 days later I get a PM: "umm.. were you the one who used to get LinkageError while starting component #4 up?". You guys have NO IDEA how happy his message made me. I mean... I was frickin HIGH: all smiling, singing, even dancing behind my desk!! Apparently the guy had the same problem I did. Except he was familiar with the project quite well. It took 3 more days for him to figure out what was wrong and fix it. And it indeed was an error in the project -- not my "abnormal Linux env"! And again for some hell knows what reason Windows was masking a mistake in the codebase and not popping an error where it must have popped. Linux on the other hand found the error and crashed the app immediatelly so the product would not be shipped with God knows what bugs...
I do not mean to bring up a flame war or smth, but It's obvious I've kind of saved 2 projects from "undefined magical behaviour" by just using Linux. I guess what I really wanted to say is that no matter how good dev you are, whether you are a sr, lead or chief dev, if your coworker (let it be another sr or a jr dev) says he gets an error and YOU cannot figure out what the heck is wrong, you should not blame the dev or an environment w/o knowing it for a fact. If something is not working - figure out the WHATs and WHYs first. Analyze, compare data to other envs,... Not only you will help a new guy to join your team but also you'll learn something new. And in some cases something crucial, e.g. a serious messup in the codebase.11 -
[Thursday afternoon on a call...]
Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?
Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.
[Two hours later...]
Client: Hey, did you build that sitescape yet?
Me: Actually, I've been on back-to-back calls with other clients.
Client: So when are you going to get it done?
Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.
Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.
Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.
By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.
If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.
I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.
Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.
I hope that tomorrow we can move forward in a more professional manner.
[Next morning...]
Client: My apologies for yesterday. We're just very anxious to get this started.
-----
Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.7 -
I think I've shown in my past rants and comments that I'm pretty experienced. Looking back though, I was really fucking stupid. Since I haven't posted a rant yet on the weekly topics, I figure I would share this humbling little gem.
Way back in the ancient era known as 2009, I was working my first desk job as a "web designer". Apparently the owner of this company didn't know the difference between "designer", which I'm not, and "developer", which I am, nor the responsibilities of each role.
It was a shitty job paying $12/hour. It was such a nightmare to work at. I guess the silver lining is that this company now no longer exists as it was because of my mistake, but it was definitely a learning experience I hold in high regard even today. Okay, enough filler...
I was told to wipe the Dev server in order to start fresh and set up an entirely new distro of Linux. I was to swap out the drives with whatever was available from the non-production machines, set up the RAID 5 array and route it through the router and firewall, as we needed to bring this Dev server online to allow clients to monitor the work. I had no idea what any of this meant, but I was expected to learn it that day because the next day I would be commencing with the task.
Astonishingly, I managed to set up the server and everything worked great! I got a pat on the back and the boss offered me a 4 day weekend with pay to get some R&R. I decided to take the time to go camping. I let him know I would be out of town and possibly unreachable because of cell service, to which he said no problem.
Tuesday afternoon I walked into work and noticed two of the field techs messing with the Dev server I built. One was holding a drive while the other was holding a clipboard. I was immediately called into the boss's office.
He told me the drives on the production server failed during the weekend, resulting in the loss of the data. He then asked me where I got the drives from for the Dev server upgrade. I told him that they came from one of the inactive systems on the shelf. What he told me next through the deafening screams rendered me speechless.
I had gutted the drives from our backup server that was just set up the week prior. Every Friday at midnight, it would turn on through a remote power switch on a schedule, then the system would boot and proceed to copy over the production server's files into an archive for that night and shutdown when it completed. Well, that last Friday night/Saturday morning, the machine kicked on, but guess what didn't happen? The files weren't copied. Not only were they not copied, but the existing files that got backed up previously we're gone. Why? Because I wiped those drives when I put them into the Dev server.
I would up quitting because the conversation was very hostile and I couldn't deal with it. The next week, I was served with a suit for damages to this company. Long story short, the employer was found in the wrong from emails I saved of him giving me the task and not once stating that machine was excluded in the inactive machines I could salvage drives from. The company sued me because they were being sued by a client, whose entire company presence was hosted by us and we lost the data. In total just shy of 1TB of data was lost, all because of my mistake. The company filed for bankruptcy as a result of the lawsuit against them and someone bought the company name and location, putting my boss and its employees out of a job.
If there's one lesson I have learned that I take with the utmost respect to even this day, it's this: Know your infrastructure front to back before you change it, especially when it comes to data.8 -
I'd say that one of the most emotional days for my entire team was when a potential client called us and told us that they just rescued a teenage girl and prevented her from making a suicide by using our service.
The service itself is extremely simple and does not even work in all cases (due to various limitations). But when it does, it saves time, money and above all lives. When you realise that the girl who has already wrote her goodbye letter and ran away is saved at the top of the cliff... Well, then you know that you are doing at least something right!9 -
So I had my exams recently and I thought I'd post some of the most hacky shit I've done there over here. One thing to keep in mind, I'm a backender so I always have to hack my way around frontend!
- Had a user level authentication library which fucked up for some reason so I literally made an array with all pages and user levels allowed so I pretty much had a hardcoded user level authentication feature/function. Hey, it worked!
- CSS. Gave every page a hight of 110 percent because that made sure that you couldn't see part of the white background under the 'background' picture. Used !important about everywhere but it worked :P.
- Completey forgot (stress, time pressure etc) to make the user ID's auto incremented. 'Fixed' that by randomly generating a user id and really hoping during every registration that that user ID did not exist in the database already. Was dirty as fuck but hey it worked!
- My 'client' insisted on using Windows server.Although I wouldn't even mind using it for once, I'd never worked with it before so that would have been fucked for me. Next to that fact, you could hear swearing from about everyone who had to use Windows server in that room, even the die hard windows users rather had linux servers. So, I just told a lot of stuff about security, stability etc and actually making half of all that shit up and my client was like 'good idea, let's go for linux server then!'. Saved myself there big time.
- CHMOD'd everything 777. It just worked that way and I was in too much time pressure to spend time on that!
- Had to use VMWare instead of VirtulBox which always fucks up for me and this time it did again. Windows 10 enjoyed corrupting the virtual network adapters after every reboot of my host so I had to re-create the whole adapter about 20 times again (and removing it again) in order to get it to work. Even the administrator had no fucking clue why that was happening.
- Used project_1.0.zip etc for version control :P.
Yup, fun times!6 -
You know. I have mixed feelings on the way people have been reacting to senzory's rant regarding the way he deals with clients. Some people believe that he is unethical, some people see it as just business(me included) but to see what the community says is somewhat interesting.
First, let me be clear on something: i have been fucked over by clients many times for being a nice guy and trying to play it nicely.
Because of this I am selective of who deserves good treatment and who gets to fuck off. But regardless of the client I do the same thing: regardless of who it is, nice or otherwise. If a project will take 1 week to complete then I tell them that it will take 3 to 4 weeks. Why? Well because I have many things on my plate, I am married and have two children, one lives with me and I try to spend as much time with them as I can. I work from 8 to 6, sometimes later and when I get home I sometimes don't do shit since at work I maintain the web services of 2 fucking college campuses.
I don't look for my clients. Through word of mouth they come to me. And being in a privileged position(there are about 5 devs here and they all suck) they can either do with my times and fees or can fuck off over the border where Pedro will do their shit on vbscript and classic ASP(which I like, but you know why this is not an option in 2018)
Apps can be sold for large quantities of money, regardless of what their use case is, if a company wants to outsource their apps to an external developer(such as yours truly) that means that they are willing to play the game. And that is what business is: a game, a survival game.
Where I live, a company will not think twice of firing a single mother for whatever reason. In the U.S of A, and specially in Texas, you can be fired for whatever reason. I have automated people's jobs without knowing it, I have made people lose their jobs and saved companies thousands with my apps. Things like that were not know to me, had I known that someone would have lost their jobs I would have tried differently.
If a company is willing to tell employees(loyal employees) to fuck off, then i do not regret charging what I do and hustling the way I do with rat faced dickheads that care not for people. If I could I would destroy entire companies here. But that is for another story.
I have been used, insulted, gambled with and have been lied to, to my face by these companies. Which has left me jaded.
Oh now, trust me. I am still highly optimistic and nice. And if someone has a small business and I can help them out, then I will lower my rate and give positive vibes in the hopes of making things better through karma. I want to see the best in people. But this does not stop me from being a shark and giving quotes the way I do.
Because companies, as an overall entity are not people with the best intentions(sometimes) and they will not take your kindness, they will take advantage if possible in an effort to save money. Its just dickhead business.
So why, as a professional and privileged developer that obtained his skills through intense study and practice, a wizard by all means, should lower to these nameless, Faceless entities?
Why should i give them the fairness they do not give others? Why should I play the high morale game and come out as a loser?
At the end of the day, I get to swim in my own pool of success, knowing that they did not get the chance to fuck me over
So if you tell me that you took advantage of your hard earned skillset, and built a cross platform app(which compiles to native binaries) and sold 2 products for one, I will tell you that you are an excellent player at their game. If you tell me that you finished before and got to charge for 2 weeks of work doing just 2 days I will say that you are an excellent time manager. And if you tell me that at the end of the day you managed to keep said customer I will tell you that you are a true professional.
There is a difference lads, in selling a product to big momma jamma's cajun restaurant, to the largest logistics company around.
Be nice to those that desserve it.6 -
Diary of an insane lead dev: day 447
pdf thumbnails that the app generates are now in S3 instead of saved on disk.
when they were on disk, we would read them from disk into a stream and then create a stream response to the client that would then render the stream in the UI (hey, I didn't write it, I just had to support it)
one of my lazy ass junior devs jumps on modifying it before I can; his solution is to retrieve the file from the cloud now, convert the stream into a base64 encoded string, and then shove that string into an already bloated viewmodel coming from the server to be rendered in the UI.
i'm like "why on earth are you doing that? did you even test the result of this and notice that rendering those thumbnails now takes 3 times as long???"
jr: "I mean, it works doesn't it?"
seriously, if the image file is already hosted on the cloud, and you can programmatically determine its URL, why wouldn't you just throw that in the src attribute in your html tag and call it a day? why would you possibly think that the extra overhead of retrieving and converting the file before passing it off to the UI in an even larger payload than before would result in a good user experience for the client???
it took me all of 30 seconds to google and find out that AWS SDK has a method to GetPreSignedURL on a private file uploaded to s3 and you can set when it expires, and the application is dead at the end of the year.
JFC. I hate trying to reason with these fuckheads by saying "you are paid for you brain, fucking USE IT" because, clearly these code monkeys do not have brains.3 -
Once a fellow dev gave me the advice of always questioning the enhancements and fixes that are asked to be done. She said i should always ask things like is this a legitimate enhancement asked for by the client? Is it really required? Will it alter any existing established flow of our system? Etc.
At least I found this helpful because it saved us a ton of unnecessary work that would later have to be rolled back. -
Well... I can think of several bugs that I found on a previous project, but one of the worst (if not the worst, because the damage scope) it's one bug that only appears for a couple of days at the end of every month.
What happens is the following: this bug occurs in a submodule designed (heh) to control the monthly production according the client requirements (client says "I want 1000 thoot picks", that submodule calculates the daily production requirements in order to full fill the order).
Ideally, that programming need to be done once a week (for the current month), because the quantities are updated by client on the same schedule, and one of the edge cases is that when the current date is >= 16th of the month, the user can start programming the production of the following month.
So, according to this specific case, there's an unidentified, elusive, and nasty bug that only shows up on the two last days of every month, when it doesn't allow to modify/create anything for the following month. I mean, normally, whenever you try to edit/create new data, the application shows either an estimated of the quantities to produce, or the previous saved data. But on those specific days it doesn't show any information at all, disregarding of there's something saved or not.
The worst thing is that such process involves both a very overcomplicated stored procedure, and an overcomplicated functionality on the client side (did I mentioned that it dynamically generates a pseudo-spreadsheet with the procedure dataset? Cell by cell), that absolutely no one really fully understands, and the dude that made those artifacts is no longer available (and by now, I'm not so sure that he even remember what he done there).
One of the worst thing is that at this point, it's easier to handle with that error rather to redesign all of that (not because technical limitations, but for bureaucratic and management issues).
The another worst thing (the most important none) is that this specific bug can create a HUGE mess as it prevents the programming of the production to be done the next day (you know, people tends to procrastinate and start doing things at the very end of the day/week/month)... And considering that the company could lose a huge amount of money by every minute without production, you can guess the damage scope of this single bug.
Anyway, this bug has existed since, I don't know, 2015 (Q4?) and we have tried so many things trying to solve it, but that spaghettis refuse to be understood (specially the stored procedure, as it has dynamically generated queries). During my tenure (that ended last year) I spent a good amount of time (considering what I mentioned on the last rant, about the toxic environment) trying to solve that, just giving up after the first couple of weeks.
Anyway... I'm guessing that this particular bug will survive another 4-ish years, or even outlive the current full development team... But, who knows ¯\_(ツ)_/¯ ? -
I was going to show my boss DevRant. Due to my quick thinking of past and future rants pertaining to said boss, I decided not to. Quickly switching to Instagram seemed like I was in the clear, I just had to find a funny picture of... a DevRant ad... "Oh what's that app? Didn't you have that one?"
Then a client walked in!!!
Never have I been, nor will I even be, so relieved to have a client storm into the office!10 -
!rant && !!happiness;
I told you some times ago that I was almost fired then put in a new position as tester: my goal is to test if the functionality asked by the client works the way it should.
Today, after 3 months of doing this only, I got to speak with the lead developer, who pretty much saved my ass back then, and told me that not only he was pleased by my work, but he looked at the code I did and liked the organization I set up to handle multiple projects in one folder (trust me, it was INSANE), but he was also genuinely happy about how I'm training the new dude.
And pretty much suddenly, he told me that my logic and knowledge about development was better than some of the colleagues who were there 2 years before I started, I just needed a bit of work to make people forget about what happened in January.
Life is currently fucking good, it's almost sad I have nothing to rant about 😊😊1 -
A dev life in Queen songs:
„A Kind of Magic“ - Build successful
„A Winter’s Tale“ - Key Account Manager visits customer
„Action This Day“ - Release day
„All Dead, All Dead“ - System down
„Another One Bites the Dust“ - kill -9 4711
„Breakthru“ - 10 hour debuging session
„Chinese Torture“ - Microsft Office
„Coming Soon“ - Client asks for delivery date
„Dead on Time“ - shutdown -t 10
„Doing All Right“ - How's the progress on the new feature?
„Don’t Lose Your Head“ - git push -f
„Don’t Stop Me Now“ - In the zone
„Escape from the Swamp“ - Hand in resignation letter
„Forever“ - while(1)
„Friends Will Be Friends“ - friend class Vector;
„Get Down, Make Love“ - No rule to make target "Love"
„Hammer to Fall“ - Release day
„Hang on in There“ - 2 weeks until release
„I Can’t Live With You“- Microsoft
„I Go Crazy“ - Microsoft
„I Want It All“ - Google
„I Want to Break Free“ - free( (void*) 0xDEADBEEF );
„I’m Going Slightly Mad“ - Impossible feature requested
„If You Can’t Beat Them“ - Impossible feature promised by sales
„In Only Seven Days“ - Impossible feature ordered
„Is This the World We Created...?“ - Philosphic moments
„It’s a Beautiful Day“ - Weekend
„It’s a Hard Life“ - Weekday
„It’s Late“ - Deadline was last week
„Jesus“ - WTF?
„Keep Passing the Open Windows“ - Interprocess communication
„Keep Yourself Alive“ - Daily struggle
„Leaving Home Ain’t Easy“ - Time to get up and go to work
„Let Me Entertain You“ - Sales meets customer
„Liar“ - Sales
„Long Away“ - Project start
„Loser in the End“ - Dev
„Lost Opportunity“ - Job ad
„Love of My Life“ - emacs/vim
„Machines“ - Computer
„Made in Heaven“ - git
„Misfire“ - Unhandled exception at Memory location 0xDEADBEEF
„My Life Has Been Saved“ - Google drive/Facebook
„New York, New York“ - Meeting at customer
„No-One But You“ - Bus factor = 1
„Now I’m Here“ - Morning rush hour
„One Vision“ - Management goals
„Pain Is So Close to Pleasure“ - NullPointerExcption
„Party“ - Delivery completed
„Play the Game“ - Customer meeting inhous -
„Put Out the Fire“ - Support hotline
„Radio Ga Ga“ - GSM/GPRS/UMTS/LTE/5G
„Ride the Wild Wind“ - Arch Linux
„Rock It“ - Linux
„Save Me“ - CTRL-S/CTRL-Z
„See What a Fool I’ve Been“ - git blame
„Sheer Heart Attack“ - rm -rf /
„Staying Power“- UPS
„Stealin’“ - Stack Overflow
„The Miracle“ - It works
„The Night Comes Down“ - It doesn't work
„The Show Must Go On“ - Project cancelled
„There Must Be More to Life Than This“ - Philosophic moments
„These Are the Days of Our Lives“ - Daily routine
„Under Pressure“ - 1 day until release
„Was It All Worth It“ - Controlling
„We Are the Champions“ - Release finished
„We Will Rock You“ - Sales at customer
„Who Needs You“ - HR
„You Don’t Fool Me“ - Debugging session
„You Take My Breath Away“ - rm -rf /
„You’re My Best Friend“ - emacs/vim4 -
When I hit the endpoint from Postman it works. When I hit the endpoint from my application that pushes data to the endpoint it doesn't work, returning a 404 status code. I KNOW the endpoint is there and operational and that both Postman and my application have the same endpoint configured, letter for letter.
So lost. So confused. What the hell is going on.
I decide to install Fiddler to monitor the traffic to see if I can see anything helpful.
I initiate the request again from the application and immediately see that the request size is huge. BAM. It immediately hits me, the payload to the endpoint is too big and the server is "rejecting" it with a 404. I post a smaller request with the application and it works fine.
Yay, saved by Fiddler.
Why does the endpoint default to 404 in such scenarios. The definition of 404: "the client was able to communicate with a given server, but the server could not find what was requested"
In my case, the 404 returned was a red herring. I understand that the substatus code gives more information on why the 404 was returned, in my case the request size being too big, but 404 in general feels like the wrong status code to return because the endpoint IS there. It made me troubleshoot the wrong thing.
Thanks, IIS.4 -
Client wanted to backup the uploaded files by users to a different drive.
The servers I was working on was Windows servers so I just used robosync between the 2 folders, saved as a batch script.2 -
One of our senior colleagues in my last project at TCS had brought a pen drive with him, not sure why! He worked on a client system, which he believed was not monitored by TCS. So what he did was, he plugged in the pen drive in his computer and tried to copy some files from his pen drive to the computer. However, he wasn’t able to copy the files.
We weren’t aware of this until our project manager, who sits at the farthest end of the ODC shouted at the top of his voice, calling out his name. In front of the entire ODC, he was scolded since the HR team had called the manager informing that the machine assigned under this employee’s name has detected a security breach.
He had to explain the reason; where he said he wanted to copy some codes that he had to office machine in order to reduce his manual effort, which was probably very silly of him! For the next few days I hardly saw him inside the ODC, probably had to visit people to show cause or other things and was harrassed by our manager, insulted every time he passed by him.
He was not suspended although, maybe the manager or someone else saved him, although normally such violations would have seen him terminated.3