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Search - "ask for a refund"
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I work at a small retail store and we have quite a few regular customers who know I'm studying computer science because I'm always coding at work on my laptop.
One lady who comes in quite often and is very sweet asked me if I would take a look at her phone. She said she bought it and paid the owner of a phone repair store to set it up for her, but was felt like he did something weird to it. I told her I wasn't an expert but would look at it.
Oh my god. This guy set up her phone connected to his own personal icloud account. All of his music was on there. All of his contacts were on there. All of his pictures were on there. Even nude pictures of multiple people that this lady said she definitely does not know. I tell her this is very very wrong and no one in their right mind should've set her phone up this way.
I automatically think to factory reset. I'm unfamiliar with iPhone, as the last time I used one was an iPhone4 many years ago. I was unaware that apple applies an authentication lock when the phone is reset.
The authentication is set up underneath yet ANOTHER email address that belongs to this guy, as this lady promised me she has no knowledge of any email address similar to the one listed, nor does she have access to it.
I tell her to call the guy and ask for her money back and to unlock her phone so that she can reset it herself.
He claims that he cannot accept refunds if a factory reset has been performed.
Uhm, I am calling SOOOOO much bullshit. There should be absolutely no reason why the owner of the phone cannot factory reset it. The owner should be able to do ANYTHING she wants with it, without being locked out of it because some creep at a repair store did NOT DO HIS JOB CORRECTLY AND HE KNOWS IT. Why else would he claim he can't refund if it's been reset, because he KNOWS she got locked out.
So long story short I talked on the phone with him and cussed him out telling him he was wrong for taking advantage of someone who doesn't know much about technology and that he was invading privacy and violating her security and that i would report him if he didn't fully refund her and unlock her phone.
He gave her all of her money back, unlocked the phone (which she is deciding to sell because she got so scared by this), and I'm still filing a complaint against this man and his store. Who knows how many more clueless people he did this too. Fucking scumbag.10 -
Has anyone ever ordered off RedBubble? Are they even a legitimate company?
Rant...
20 days ago I ordered a package from redbubble.com
They shipped the package, without an apartment number. So the delivery was refused and it was sent back to them.
I reach out to support and they ask me to send them a complete mailing address and my order number.
I send them my exact mailing address and the order number as they requested. They inform me that the package is being sent out again ASAP.
This morning I see that the new package has shipped, WITH NO FUCKING APARTMENT NUMBER.
I email them to let them know this. They inform me that since it has my zip code it will be fine (which is a ridiculously stupid this to say).
So I actually call the post service and ask them if the address will work, they let me know that of course, it will not get to me if there is no apartment. Duh!
So, I email RedBubble support again to let them know this.
I expect some sort of answer as to why this is happening. But the following happens.
They send me a refund.
Let's be clear, I did not as for a refund. I asked for the order I made to be shipped to me.
So it seems that putting an apartment number on a shipping address is completely impossible for this very unprofessional company.
After 2 weeks of bullshit, I will be receiving nothing at all from these shady cunts.
Fuck RedBubble it seems.10 -
Agreed to work on a mobile app project on Android. No contract signed, just was given what the client wanted from this sub-contractor.
No specific details given, had to figure out a lot of the minute details of how they wanted the application to behave. We would deliver a working part of the product before getting a % of the pay. We charged $30 /hr on a mobile app, low as heck.
It was me and another developer, neither of us had any contact with the clients to ask questions, all questions had to go through the sub-contractor. Many arguments and months later we find that what they're asking for only a phone manufacturer can do. Sub-contractor blames us for not doing our "research" when she/he was the only one able to contact the client to get requirements.
Sub-contractor wanted us to refund money. We declined but offered solutions.
Sub-contractor goes to client and manages to get approval of what we were able to do. Finally a light in this dark tunnel spanning 7 months.
On the day of releasing to the client the finished app, we get notification from Google that the app won't be published due to a recent policy change that came into effect in January. WTF.
Go back to sub-contractor, tell the bad news. Once again he/she says it's our fault for not doing the "research". Yeah as if we knew what Google is going to change. Asks for paid money back. We refuse.
We lastly suggested that we remove what Google wants removed on the app and release it that way.
We had billed 300 hours cumulative divided among 3 people (including the sub-contractor who didn't appear to do anything), and just 2 months of development. It's been 7 months and we were only paid for 240 hours, the rest was unpaid, and the sub-contractor still wants to make us give it back. /rant13 -
Seriously, wtf..
- Getting ready for the K.I.D.
- Will need a red LED light/lantern to see things around w/o waking the kiddo up
- Order a bunch of various models
- Receive some of them
- The another one arrives - it only has white and blueish-white modes
- Reach out to the seller, ask to send me what I've ordered
- Seller replies with:
> Hi, friend
> I am very sorry this light is out of stock now
WTF dude... I order a particular SKU of your products, I need it for its particular properties the other SKUs don't have and when you see you've got no more left you do what? Send me a random product? Seriously, WTF man?!? How about ping me with a message, explain that you've oversold the item and suggest a refund? naaah, too much work, right? Just grab whatever products you still have left on your shelf and send them to your customer instead. /s
WTF MAN?!?!2 -
Been asked to give a lecture to the freshmen at ye olde alma mater.
They are gonna pay for the air ticket, the shuttle to and from campus and a couple nights at a fairly ok hotel.
Feeling like a fucking rockstar.
...
Gave the lecture. Only half those kids spent the whole time on their phones. My old drinking buddy and now a professor at the school said it was more direct attention than one could expect at a music concert.
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Feeling kinda scared about how young women dress nowadays, but I do am an old indian dude, so what do I know?
Also, since when is lifting weights and running a half-marathon a requirement for a degree in computer sciences? Turing might have been an Olympian, but I'm pretty sure that since the invention of the integrated circuit my people have spent more time in labs than in gyms. That is not true for those kids.
Maybe it's a freshmen thing, and they will age out of that healthy living nonsense. Maybe the real world will crush it under bills and tuition loan repayments.
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Tried to ask the university for a refund of the hotel and taxi bills that I've paid out of pocket. Two hours in four different queues and two opposite-sode-of-campus buildings. Suddenly remembered the true meaning of the word "Kafkaesque".
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Remembering the old uni days with some still-in-grad-school / faculty old friends and getting drunk in the old watering holes? Priceless.2 -
Someone didn’t properly set the httpcookies domain for our staging and production websites. Yep, this was a C#/.NET site. The cookie domain for the staging site was set to the production domain instead of the staging domain (which was a subdomain). So if someone logged into the staging admin, that would also grant them access to production admin if they also had an account in the production site.
The staging site technically had an additional login to enter the site, but the username and password weren’t too hard to guess. It was like that for years until I was hired to be an in-house dev (the role was previously outsourced to a software development company).
The admin side of the website wasn’t very sophisticated. But there was enough personal identifying info for a hacker to do something with.
I don’t know how they weren’t hacked yet. Honestly, I’d tell my employer to go back to that software agency and ask for a refund and cite the shotty work.2 -
Recently, Apple rolled out Push Notifications for PWA websites as a beta feature on iOS 16.4 devices. And let me tell you, it's a game-changer! But, when a client asked me to implement push notifications for their iOS users via web and service worker, I knew it wouldn't be a walk in the park.
Why, you ask? Well, their backend code base was written in Plain F*cking Vanilla PHP, which felt like I had time-traveled back to the 1980s! Plus, since the ios web push feature is still in its early stages, there were hardly any resources to guide me through the process of sending push notifications to Apple WebPush API using plain php.
Despite the obstacles, I managed to successfully send notifications to Mozilla and Google Chrome users. But Safari? Not so much. The client needed the task done within 24 hours, but due to delays, it ended up taking me three days to figure out the kinks. In the end, I had to refund the client, but I'm not one to give up easily.
In fact, I've created a public GitHub repo for a Quotes App in Flutter (https://github.com/GiddyNaya/...) that can send PN to iOS users via web. I'm diving down the rabbit hole to figure out how to make it work seamlessly, and I won't stop until I've cracked the code. Wish me luck!15