I’m surrounded by idiots.

I’m continually reminded of that fact, but today I found something that really drives that point home.

Gather ‘round, everybody, it’s story time!

While working on a slow query ticket, I perused the code, finding several causes, and decided to run git blame on the files to see what dummy authored the mental diarrhea currently befouling my screen. As it turns out, the entire feature was written by mister legendary Apple golden boy “Finder’s Keeper” dev himself.

To give you the full scope of this mess, let me start at the frontend and work my way backward.

He wrote a javascript method that tracks whatever row was/is under the mouse in a table and dynamically removes/adds a “.row_selected” class on it. At least the js uses events (jQuery…) instead of a `setTimeout()` so it could be worse. But still, has he never heard of :hover? The function literally does nothing else, and the `selectedRow` var he stores the element reference in isn’t used elsewhere.

This function allows the user to better see the rows in the API Calls table, for which there is a also search feature — the very thing I’m tasked with fixing.

It’s worth noting that above the search feature are two inputs for a date range, with some helpful links like “last week” and “last month” … and “All”. It’s also worth noting that this table is for displaying search results of all the API requests and their responses for a given merchant… this table is enormous.

This search field for this table queries the backend on every character the user types. There’s no debouncing, no submit event, etc., so it triggers on every keystroke. The actual request runs through a layer of abstraction to parse out and log the user-entered date range, figure out where the request came from, and to map out some column names or add additional ones. It also does some hard to follow (and amazingly not injectable) orm condition building. It’s a mess of functional ugly.

The important columns in the table this query ultimately searches are not indexed, despite it only looking for “create_order” records — the largest of twenty-some types in the table. It also uses partial text matching (again: on. every. single. keystroke.) across two varchar(255)s that only ever hold <16 chars — and of which users only ever care about one at a time. After all of this, it filters the results based on some uncommented regexes, and worst of all: instead of fetching only one page’s worth of results like you’d expect, it fetches all of them at once and then discards what isn’t included by the paginator. So not only is this a guaranteed full table scan with partial text matching for every query (over millions to hundreds of millions of records), it’s that same full table scan for every single keystroke while the user types, and all but 25 records (user-selectable) get discarded — and then requeried when the user looks at the next page of results.

What the bloody fucking hell? I’d swear this idiot is an intern, but his code does (amazingly) actually work.

No wonder this search field nearly crashed one of the servers when someone actually tried using it.

Asdfajsdfk.

Root encounters HR at her new job.

So, I left my job a few weeks ago. I was pretty sad about it, so I didn't want to write anything about it. It was a great place to work, with great managers, decent coworkers, and interesting work. I also had free reign over how I built things, what to improve, etc. Within about four months, I authored over half of the total commits on their backend repo, added a testing suite with 90% coverage, significantly improved the security (more accurately: added security), etc. but I got a job offer that allowed me to work remotely, and make well over six figures (usd). I couldn't turn it down, even though I wanted to. So, I left. I'm still genuinely sad about that. I had emotions and everything. 🙁 I stayed on long enough to finish the last of the features for their new product launch, and make sure everything was stable. I'm welcome back whenever, though they don't want to have remote employees, and I want to move, so. that's probably not going to happen. sigh.

Anyway, I started my new job this week. Rented an office (read: professional closet) and everything! It's been veritable mountains of HR paperwork so far. That's all I've done besides some accounts setup. I've seriously only worked on and completed one ticket so far in two and a half days, and I still have six documents/contracts to sign! (and benefits; that'll probably take my weekend.)

But getting an I9 thing notarized? Apparently I only have three days before I'm legally unemployable by them or something, idk. HR made it sound ridiculously dire and important, and reminded me like five or more times. I figured it was just some notary service; that takes like 10 minutes, right? So I put it off until my second day so I didn't have to disappear in the middle of my first day. Anyway, I called a bunch of notary services on day 2, and apparently only like 5% of them both do notary services this time of year and aren't booked full. And of those, probably another 5% will notarize I9 documents.. No idea why it's rare, but whatever, I'm not a notary.

The HR lady assured me that I didn't need any special documents; I should just go there, present my IDs, and the notary will provide or draft documents for everything else. Totally doesn't sound right, but fine; I'm not a notary nor will I ever work in HR, so I'm not very knowledgeable about this. So, against my better judgement I decided to just go anyway. I called around and finally found a place that wasn't closed, busy, or refusing, and drove over there. Waited. Waited. Waited. Notary lady was super slow in every single action. (I should mention that it's now 10am, and I have a meeting with the Senior VP of Engineering [a stern, stubborn old goat who enjoys making people feel inadequate] at 12:30pm.) The notary lady looks like she's an npc updating in slow motion (maybe at 0.25x speed?) and can't seem to understand what I need. Eventually, she tells me exactly what I had assumed: if there's no document, she can't notarize said document, and she doesn't have an I9 for the company I'm trying to work for. (like, duh.) So I thank her for proving the flow of time is variable, which she ignores in slow motion, and drive back home. It's now about 11.

I message the same HR lady, and the useless wench gawks in surprise and says she's never heard of that ridiculous request before. It took prodding to get her to respond every time, but after some (very slow) back and forth, she says she wants to call the notary personally and ask what they need. I waited around for another response that never came, and eventually just drove to the notary place again to have them notarize the required ID documents. That plus my chat history with HR should be enough to show that I bloody well tried, and HR just shit the bed instead. I finally got them notarized at like 12:10, and totally broke the speed limit the entire way to the office, found the last remaining parking spot, and made it to my office just in time for the meeting. seriously, less than two minutes to spare. Meeting was interesting (mostly about security), but totally made me facepalm, shout "Seriously!? What the hell are you thinking!?" and make slapping motions at some of the people talking. I will probably rant about that next.

But anyway, I'm willing to bet that the useless wench won't get back to me before the notary closes, if at all, and will somehow try to blame it completely on me if I bring it up again. Passive aggressive bitch. She's probably thinking: "If I don't help her with these mandatory legal processes, it'll be her fault she didn't get them done in time. I mean, they're so easy! She's just doing it wrong." I fucking hate HR.

> Root struggles with her ticket
> Boss struggles too
> Also: random thoughts about this job

I've been sick lately, and it's the kind of sick where I'm exhausted all day, every day (infuriatingly, except at night). While tired, I can't think, so I can't really work, but I'm during my probationary period at work, so I've still been doing my best -- which, honestly, is pretty shit right now.

My current project involves legal agreements, and changing agent authorization methods (written, telephone recording, or letting the user click a link). Each of these, and depending on the type of transaction, requires a different legal agreement. And the logic and structure surrounding these is intricate and confusing to follow. I've been struggling through this and the project's ever-expanding scope for weeks, and specifically the agreements logic for the past few days. I've felt embarrassed and guilty for making so little progress, and that (and a bunch of other things) are making me depressed.

Today, I finally gave up and asked my boss for help. We had an hour and a half call where we worked through it together (at 6pm...). Despite having written quite a bit of the code and tests, he was often saying things like "How is this not working? This doesn't make any sense." So I don't feel quite so bad now.

I knew the code was complex and sprawling and unintuitive, but seeing one of its authors struggling too was really cathartic.

On an unrelated note, I asked the most senior dev (a Macintosh Lisa dev) why everything was using strings instead of symbols (in Rails) since symbols are much faster. That got him looking into the benchmarks, and he found that symbols are about twice as fast (for his minimal test, anyway), and he suggested we switch to those. His word is gold; mine is ignorable. kind of annoying. but anyway, he further went into optimizing the lookup of a giant array of strings, and discovered bsearch. (it's a divide-and-conquer lookup). and here I am wondering why they didn't implement it that way to begin with. 🙄

I don't think I'm learning much here, except how to work with a "mature" codebase. To take a page from @Rutee07, I think "mature" here means the same as in porn: not something you ever want ot see or think about.

I mean, I'm learning other things, too, like how to delegate methods from one model to another, but I have yet to see why you would want to. Every use of it I've explored thus far has just complicated things, like delegating methods on a child of a 1:n relation to the parent. Which child? How does that work? No bloody clue! but it does, somehow, after I copy/pasted a bunch of esoteric legacy bs and fussed with it enough.

I feel like once I get a good grasp of the various payment wrappers, verification/anti-fraud integration, and per-business fraud rules I'll have learned most of what they can offer. Specifically those because I had written a baby version of them at a previous job (Hell), and was trying to architect exactly what this company already has built.

I like a few things about this company. I like my boss. I like the remote work. I like the code reviews. I like the pay. I like the office and some socializing twice a year.

But I don't like the codebase. at all. and I don't have any friends here. My boss is friendly, but he's not a friend. I feel like my last boss (both bosses) were, or could have been if I was more social. But here? I feel alone. I'm assigned work, and my boss is friendly when talking about work, but that's all he's there for. Out of the two female devs I work with, one basically just ignores me, and the other only ever talks about work in ways I can barely understand, and she's a little pushy, and just... really irritating. The "senior" devs (in quotes because they're honestly not amazing) just don't have time, which i understand. but at the same time... i don't have *anyone* to talk to. It really sucks.

I'm not happy here.
I miss my last job.

But the reason I left that one is because this job allows me to move and work remotely. I got a counter-offer from them exactly matching my current job, sans the code reviews. but we haven't moved yet. and if I leave and go back there without having moved, it'll look like i just abandoned them. and that's the last thing I want them to think.

So, I'm stuck here for awhile.
not that it's a bad thing, but i'm feeling overwhelmed and stressed. and it's just not a good fit. but maybe I'll actually start learning things. and I suppose that's also why I took the job.

So, ever onward, I guess.
It would just be nice if I could take some of the happy along with me.

Hey Root, remember that super high-priority ticket that we ignored for five months before demanding you rewrite it a specific way in one day?

Yeah, the new approach we made you use broke the expected usecases, and now the page is completely useless to the support team and they're freaking out. Drop everything you're doing and go fix it! Code-complete for this release is tonight! -- This right after "impacting our business flow" while being collapsed on the fucking floor.

Jesus FUCKING christ, what the fuck is wrong with these people?

If I dropped the ball on a high-priority ticket for two weeks, I'd get fired, let alone for five fucking months.

If I was a manager and demanded a one-day rewrite I can only imagine the amount of chewing out I'd receive, especially on something high-priority.

And let's not forget product ownership: imagine if I screwed up feature planning for someone so badly I made them break a support tool in production. I'd never hear the end of it.

Fucking double standards.

And while I'm at it. Some of the code I've seen in this codebase is awful. Uncommented spaghetti, or an unreadable mess with single-letter variables, super-tightly coupled modules so updates are nearly impossible, typos in freaking constants added across sixty+ files, obviously-incorrect comments, ... . I'll have to start posting snippets to show them off. But could I get away with any of it? ha. Hell no. My code must be absolutely perfect. I hear about any and every flaw, doesn't matter how minor, and nothing can go out until everything is just so.

Hell, I even hear about flaws in other peoples' code during my code reviews. Why? Because I should have fixed it, that's why. But if I do, I get yelled at for "muddying the waters."

Just. JESUS FUCKING CHRIST.

It's like playing a shell game where no matter which shell I pick (or point to their goddamn sleeve where they're clearly hiding it), I get insulted for being so consistently useless, and god damn, how can I never find the fucking pea or follow the damned rules? I'm so terrible and this is why "nobody trusts me." Fuck you.

I'll tell you why I can't find your damned pea: IT'S RATTLING INSIDE YOUR FUCKING HEADS, you ASSHOLE FUCKING IMBECILES.

That's right: one pea among the lot of them.

goddamn I am fucking pissed off.

So I'm back from vacation! It's my first day back, and I'm feeling refreshed and chipper, and motivated to get a bunch of things done quickly so I can slack off a bit later. It's a great plan.

First up: I need to finish up tiny thing from my previous ticket -- I had overlooked it in the description before. (I couldn't test this feature [push notifications] locally so I left it to QA to test while I was gone.)

It amounted to changing how we pull a due date out of the DB; some merchants use X, a couple use Y. Instead of hardcoding them, it would use a setting that admins can update on the fly.

Several methods deep, the current due date gets pulled indirectly from another class, so it's non-trivial to update; I start working through it.

But wait, if we're displaying a due date that differs from the date we're actually using internally, that's legit bad. So I investigate if I need to update the internals, too.

After awhile, I start to make lunch. I ask my boss if it's display-only (best case) and... no response. More investigating.

I start to make a late lunch. A wild sickness appears! Rush to bathroom; lose two turns.

I come back and get distracted by more investigating. I start to make an early dinner... and end up making dinner for my monster instead.

Boss responds, tells me it's just for display (yay!) and that we should use <macro resource feature> instead.

I talk to Mr. Product about which macros I should add; he doesn't respond.

I go back to making lunch-turn-dinner for myself; monster comes back and he's still hungry (as he never asks for more), so I make him dinner.

I check Slack again; Mr. Product still hasn't responded. I go back to making dinner.

Most of the way through cooking, I get a notification! Product says he's talking it through with my boss, who will update me on it. Okay fine. I finish making dinner and go eat.

No response from boss; I start looking through my next ticket.

No response from boss. I ping him and ask for an update, and he says "What are you talking about?" Apparently product never talked to bossmang =/ I ask him about the resources, and he says there's no need to create any more as the one I need already exists! Yay!

So my feature went from a large, complex refactor all the way down to a -1+2 diff. That's freaking amazing, and it only took the entire day!

I run the related specs, which take forever, then commit and push.

Push rejected; pull first! Fair, I have been gone for two weeks. I pull, and git complains about my .gitignore and some local changes. fine, whatever. Except I forgot I had my .gitignore ignored (skipped worktree). Finally figure that out, clean up my tree, and merge.

Time to run the specs again! Gems are out of date. Okay, I go run `bundle install` and ... Ruby is no longer installed? Turns out one of the changes was an upgrade to Ruby 2.5.8.

Alright, I run `rvm use ruby-2.5.8` and.... rvm: command not found. What. I inspect the errors from before and... ah! Someone's brain fell out and they installed rbenv instead of the expected rvm on my mac. Fine, time to figure it out. `rbenv which ruby`; error. `rbenv install --list`; skyscraper-long list that contains bloody everything EXCEPT 2.5.8! Literally 2.5 through 2.5.7 and then 2.6.0-dev. asjdfklasdjf

Then I remember before I left people on Slack made a big deal about upgrading Ruby, so I go looking. Dummy me forgot about the search feature for a painful ten minutes. :( Search found the upgrade instructions right away, ofc. I follow them, and... each step takes freaking forever. Meanwhile my children are having a yelling duet in the immediate background, punctuated with screams and banging toys on furniture.

Eventually (seriously like twenty-five minutes later) I make it through the list. I cd into my project directory and... I get an error message and I'm not in the project directory? what. Oh, it's a zsh thing. k, I work around that, and try to run my specs. Fail.

I need to update my gems; k. `bundle install` and... twenty minutes later... all done.

I go to run my specs and... RubyMine reports I'm using 2.5.4 instead of 2.5.8? That can't be right. `ruby --version` reports 2.5.8; `rbenv version` reports 2.5.8? Fuck it, I've fought with this long enough. Restarting fixes everything, right? So I restart. when my mac comes back to life, I try again; same issue. After fighting for another ten minutes, I find a version toggle in RubyMine's settings, and update it to 2.5.8. It indexes for five minutes. ugh.

Also! After the restart, this company-installed surveillance "security" runs and lags my computer to hell. Highest spec MacBook Pro and it takes 2-5 seconds just to switch between desktops!

I run specs again. Hey look! Missing dependency: no execjs. I can't run the specs.

Fuck. This. I'll just push and let the CI run specs for me.

I just don't care anymore. It's now 8pm and I've spent the past 11 hours on a -1+2 diff!

What a great first day back! Everything is just the way I left it.

When you finally get to join the small group of people that have reached hell.

🤧😢🤧

It's been a long ass journey and it's warm down here.

you know what im tires of?

Finding a good domain name for a potential business, unregistered, and then using algorithms, the registrar itself snipes it and cybersquats it as "premium".

In otherwords, if you do find a good name, theres no point becauss it'll just be immediately labelled "premium" by an algorithm and lock you out with 5,000 dollar pay wall.

people in 2003 didnt have to deal with this shit. Registrars should be allowed to do this.

Five domain names now, out of a couple dozen I tried, the five good ones I came up with, all five, "premium".

It wasnt like they were even .coms or common words either. Hell one of them had a number in it.

Nope "we have determined spontaneously, through algorithm, you haves selected what may be a valuable domain name, thank you for the service of identifying it for us, we will now reserve it, even though no one else wants it, at a prohibitively high cost."

Like a homeless women finding a winning lottery ticket in a parking lot, and the rich fucking owner running out demanding that she give him it because it was lost in HIS public parking lot.

Like you motherfuckers dont already have enough? You know what a good domain is? Its a basis for credbility. Its the difference between whether people use your service or not. Its the foundation for excitement or interest.

And here we have this "algorithmically marked as premium" bullshit, fucking the poors out of any chance of even a good start.

"Haahahaha cocksuckers, you're not internet startups in the early two thousands! If you dont habe five grand go drop on a dpmain name that isnt even fucking owned, enjoy staying part of the fucking lowerclass!"

These fuckers. Cant believe this bullshit.

Just another day in motherfucking america, where you have to start rich to even get ahead. just one more way gen x, gen y, and gen z got fuckity fucked right in the ass.

fuck this country so much. fuck it all.

never even gonna have a chance to own a home or anything else.

nobody ever offered me a real fucking chance, not once in my god damned life. not even my fucking parents.

might as well drink myself into a coma.

Recently I have had to help our support team handle a variety of embedded development support tickets for a product line that is quite complex in nature. It is really starting become frustrating how common it is that the so-called “developers” that are using this product are so incompetent at requesting help in a proper/sane way. It is even more frustrating that some of these schmucks start acting up and stating bullshit statements like (para-phrasing) “OMG we have a ‘big opportunity’ and a deadline to meet”, “you need to help us faster”. These are also the same guys that are like “I know you have a free SDK that does everything correctly, but I want to write my own ‘pro’ driver written in my own ‘dumbass code style’. Oh and I am not going to follow documentation and not implement required functions and make you read my god awful code snippets to find out what I what I did wrong instead of reading the docs or comparing against the SDK.”

To anyone that behaves this way...fuck you! Just stop. Stop being a developer altogether. If your “opportunity” is so important, why the fuck are you half-assing your support ticket? Why are you making it SO DAMN DIFFICULT for someone to help support you! Give as much info as possible to prove your point or provide context to the problem you are having. In the majority of these tickets the dumbasses don’t even consider that relaying the product’s firmware version is relevant information, that a Wireshark (and/or logic analyzer) capture can be very useful to provide context to the type of operation being performed. Code snippets can be nice but only if there is sufficient context. We have had to ask one guy 3 times already for the FW version...what the flipping hell is wrong with you?!

Ug...I feel sorry for Support/FAEs sometimes dealing with customer bullshit drives me nuts and its a shame this stuff happens in a sector that should know better...Please don’t be like these devs. If you make a half-assed request it is only reasonable to expect a half-assed response and nothing more.