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Search - "those emails from hell"
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Last day on the contract from hell. I'd written a project with one other person in our spare time that performed a critical business function. The following conversation was had between myself, the job thief who was handed my job and their manager, with the 10 other IBM GS "dev domain experts" assigned to that team sitting silently on zoom:
Moi: hey all, what seems to be the problem?
JT: how to update the java for requirement?
Moi: I would assume a text editor, have you tried intellij
JTM: she's talking about ticket BS-101, the data is wrong
Moi: ah, well, you might want to fix that
JT: how to fix?
Moi: update the database and update the logic that depends on it
JTM: what changes are those?
Moi: the ones described in the ticket, I would assume, I'm no longer on that project
JTM: didn't you write this application?
Moi: yes.
JTM: ok, so do you know how to fix the issue?
Moi: definitely
JTM: ok... ... Can you tell us how to fix it?
Moi: yes.
*The sound of silence*
JTM: *will* you tell us?
Moi: I would, but I'm already off the clock, and as of an hour ago I no longer have a contract. And even if I did, I don't have a contract or authorization to work on that system. I'm not actually being paid for this call.
JTM: ... What are we going to do about this?
Moi: I have no idea
JTM: ok, so we can look at getting a 1 month contract to support this
Moi: I'm sure our firm has someone who can definitely help you out
JTM: *heavy raging* ... Can you do the work?
Moi: Unfortunatley, I'm already committed to a new contract at another customer. I also don't do one month contracts. I'm an engineer, not a car wash employee
JTM: well, I don't understand how you can just leave us in the lurch like this?!
Moi: well, respectfully, it was your decision to cut me from the budget because you thought you were close enough to end of the project to get it across the line with junior resources.
Interjecting-JT: I am senior!
Moi: Right. So, basically, you took ownership of the product before go live. We advised against it, in writing, numerous times. We also notified you that we would not carry a bench, so the project resources are now working on other things. We can provide you with new resources for a minimum 6 month duration who can help you out. Also, since we've cycled out, our rate has increased per the terms of our MSA.
JTM: we don't have budget for that! How are we supposed to do this?!
Moi: *zoom glare at JT* that question is more appropriate for your finance officer and the IT director. I can send a few emails and schedule a call with your account representative and the aforementioned individuals so you can hash this out.
-_---------------
I'm free! 🥳 That said, still plenty of residual fodder I need to get out of my system on these guys. Might need to start my own Dilbert.12 -
Employer: so why do you want to join this organization?
Engineer: well like i said in the first 4 interviews, I love desks. Sitting behind them. Standing behind them.
Employer: are you a standing or sitting man?
Engineer: i like to sit in the morning and then switch up to stand at lunch.
Employer: a man with a plan. Very good. Do you remember anything from school?
Engineer: not a goddamn thing.
Employer: perfect. You don't need math. Just emails. You like emails?
Engineer: love emails.
Employer: there's gonna be a lot of emails.
Engineer: can't get enough emails.
Employer: perfect. Do you like a clear separation between life and work?
Engineer: oh not at all. I like it to muddy together in a never ending hell.
Employer: alright and you're familiar with work culture?
Engineer: oh those hours i work for free?
Employer: yes.
Engineer: I love that bullshit.
Employer: alright terrific. And are you familiar with the hate hierarchy?
Engineer: yeah the tech's hate the engineers, the engineers hate the tech's and the managers hate everyb-
Employer: everybody. Perfect. Alright I- honestly I think we'd like to make an offer.
Engineer: well, first I gotta leverage that with my current employer for a raise. And if they don't budge, I'll jump shut.
Employer: no loyalty at all?
Engineer: not at all.
Employer: you're hired.4 -
Night time depression+anxiety combo is super fun!
Specially that part that tells you "check your emails" and then you find like 69 more reasons to worry.
I should just call it quits and become a middle manager. Or is it too late? 😬8 -
I already wrote a rant about this yesterday, but since I'm a sysadmin trying to convert to dev.. I dunno, maybe it's not a bad idea to muddy the waters a bit and talk about why not to be a sysadmin.
Personally I think it's that the perceived barrier to entry is just too high, while it isn't. You don't need a huge Ceph cluster and massive servers when you're just starting out. Why overbuild an appliance like that if it's gonna start out at maybe 5 requests a minute?
Let's take an example - DNS servers! So there's been this guy on the bind-users mailing list asking how to set up a DNS server on 2 public servers, along with a website. Nothing special I guess - you can read the thread here: https://0x0.st/ZY-d. Aside from the question being quite confusing, there was advice to read RFC's, get a book, read the BIND ARM, etc etc. And the person to deny this? No one less than Stephane Bortzmeyer, one of the people who works for nic.fr (so he maintains the .fr TLD) and wrote some of those RFC's as part of the DNSOP working group in the IETF. As for valid reasons to set up a DNS server? Could just be to learn how the DNS works, or hell even for fun. As far as professional DNS servers go.. this (https://0x0.st/ZYo9) is the nugget that powers the K root server, one of the 13 root servers that power the root zone of the internet, aka the zone apex. 2 RJ45 connections, and a console connection. The reason why this is possible is the massive recursor networks that ISP's, Google DNS, Cloudflare DNS, Quad9, etc etc provide. Point is, you don't need huge infrastructure to run a server!
Or maybe your business needs email. How many thousands of emails per second are you gonna need to build your mail server against? How many millions will you need to store? If your business has 10 employees and all of those manage about 10k emails total.. well that's easy, 100k emails total. Per second? Hundreds of emails per second per employee? Haha, of course not. Maybe you'll see an email a minute at most. That is not to say that all email services are like this - it is true that ISP's who offer email to their customers, and especially providers like Microsoft and Google do need massive mail servers that can handle thousands of emails per second. But you are not Microsoft or Google. So yeah, focus on the parts of email that are actually hard.. and there is plenty.
Among sysadmins you have this distinction between "professional" sysadmins and homelabbers. I don't mind the distinction itself but I think both augment each other. If you've started out by jumping into a heap of legacy at an established company, you will have plenty of resources, immediately high complexity, and probably a clusterfuck right away. But you will have massive amounts of resources. If you start out with a homelab, you will have not many resources, small workloads, and something completely new for you to build and learn with. And when running a server like that, you'll probably find that the resources required are quite small, to provide you with your new services. My DHCP servers take 12MB memory each. My DNS servers hover around the 40MB mark. The mail server.. to be fair that one consumes around 150. But if you'd hear the people saying that you need huge servers.. omg you need at least a TB of RAM on your server and 72 cores, massive disks and Ceph!1!
No you don't. All that does is scaring people away and creating a toxic environment for everyone. Stop it.1 -
I haven't felt an urge to post on here in a while just because things have been going so well. But this month, is just not that kind of month anymore.
I'm upset. I'm upset by how I've been uprooted from my routine. I know I shouldn't be that bothered by it and things always change. But what the fuck is this company thinking to be using it's own fucking home baked ticketing system!
WHAT THE EVER LIVING FUCK IS THIS SHIT!
Let's go over the issues it has
1. I can't fucking email my clients through it
2. all emails are not recognized automatically. In other words each new email creates a new ticket if it does not have the tracking number attached to it.
3. I have to fucking hunt around in my inbox that is now bombarded by every email that is created for this ticketing system. Slap on a fucking tracking number. And then HOPE TO FUCKING GOD that the person on the other end doesn't erase the subject and cause the system to create a new ticket just for it.
Let's go over Zendesk which they've decided to decomission.
1. I. DON'T. HAVE. TO. DO. ANY. OF. THAT. FUCKING. SHIT.
2. That's it. It's fucking simple
Seriously. They forced me off of my original platform because this company already had a "ticketing system", if you can even fucking call it that, working.
And just if you weren't aware, all of this change happened because my company got bought out. It got bought out by this behemoth company that isn't willing to let me continue using a system; that has been very efficient, mind you, and instead make me use their system.
I. FUCKING. HATE. THIS.
Every fucking day! I have to do this stupid bullshit of emailing clients from my personal work email instead of on the direct ticketing system.
When I first started using this thing I actually thought I could use it to email the clients. For a solid two weeks I was "communicating" to clients through their ticketing system. Only to find out that the entire time those clients were not getting my actual fucking email! WHAT THE ACTUAL FUCK?
Then these guys tell me after the fact. "Oh that's strange... We never noticed that you can't send emails through it... We always just had used our work emails."
Are you fucking jerking my chain! You guys have literally been sitting in this slimy pit of hell for so long that you don't even know there are better options out there!
You don't have to fucking live this life!!
I don't think I'm going to make it. Something needs to change. And I know upper management isn't going to do it, because I fought hard to try and keep Zendesk. They are not keeping it. After this next quarter it is officially gone.
I'm trying to think of coding solutions to make my situation better... But I shouldn't have to fucking do that! There are perfectly good working solutions out there, and this company doesn't want to budge because "that's the way we've always been doing it"
I'm going to fucking rip out my hair. -
Imagine a web way ahead of our time where its size goes beyond our imagination...
This is my first rant, and I'll cut to the chase! I don't like how web currently stands. Here's what makes me angry the most altough I know there's a myriad of solutions or workarounds:
- A gazillion credentials/accounts/services in your lifetime.
- Everyone tries to reinvent the wheel.
- There's no single source of truth.
- Why the fuck there's so much design in a vision that started as a network of documents? Why is it that we need to spend time and energy to absorb the page design before we can read what we are after?
- What's up with the JS front end frameworks?! MB's of code I need to download on every page I visit and the worse is the evaluation/parsing of it. Talk about acessibility and the energy bills. I don't freaking need a SPA just give a 20-50ms page load and I'm good to go!
- I understand that there's a whole market based on it but do we really need all that developer tools and services?
- Where's our privacy by the way? Why the fuck do I need ads? Can't I have a clue about what I wan't to buy?
Sticking with this points for now... Got plenty more to discuss though.
What I would like to see:
A unique account where i can subscribe services/forums/whatever. No credentials. Credentials should be on your hardware or OS. Desktop Browser and mobile versions sync everything seemlesly. Something like OpenID.
Each person has his account and a profile associated where I share only what I want with whom I want when I want to.
Sharing stuff individually with someone is easy and secure.
There's no more email system like we know. Email should be just email like it started to be. Why the hell are we allowing companies to send us so much freaking "look at me now, we are awesome", "hey hey buy from me".. Here's an idea, only humans should send emails. Any new email address that sends you an email automatically requests your "permission" to communicate with you. Like a friend request.
Oh by the way did I tell you that static mail is too old for us? What we need is dynamic email. Editing documents on the fly, together, realtime, on the freaking email. Better than mail, slack and google docs combined.
In order for that to work reasonably well, the individual "letter" communication would have to be revamped in a new modern approach.
What about the single source of truth I talked about? Well heres what we should do. Wikipedia (community) and Larry Page (concept) gave us tremendous help. We just need to do better now.
Take the spirit of wikipedia and the discoverability that a good search engine provides us and amp that to a bigger scale. A global encyclopedia about everything known to mankind. Content could be curated from us all just like a true a network.
In this new web, new browser or whatever needed to make this happen I could save whatever I want, notes, files, pictures... and have it as I left it from device to device.
Oh please make web simple again, not easy just simple and bigger.
I'm not old by the way and I don't see a problem with being older btw.
Those are just my stupid rants and ideas. They are worth nothing. What I know for sure is that I'll do something about or fail trying to.12