Ticket user story:
“Brown Chicken Report A and B do not include rows for Blue Chickens. I want to see Blue Chickens in both Brown Chicken reports.”

Ticket summary:
“Currently, the Brown Chickens reports mentioned above do not accurately report Blue Chickens. The columns P and Q are incorrect and need to be updated. See below:

<Copy/pasted table from All Animals Report showing a White Chicken>”

———

Are you okay? Do you have brain damage?

(Also: Blue Chickens are not supported and do not exist)

Hey Root. Here’s a new ticket for you. It involves lots of things you’ve never seen before, and the only person you can ask is out this week.

Hey Root. Why haven’t you been making good progress every day? Why didn’t you reach out to the guy on FTO? Clearly you can’t communicate. Give me detailed status updates twice a day at specific times, covering <exhaustive list of topics> so I know you’re working. What do you mean “no”!?

Hey Root. Stop working on that ticket, and work on this other ticket. It’s the same thing, but different. High-priority!

Hey Root. You asking questions about that ticket pissed off a legendary golden boy principal dev, and he said it’s a bad idea and that we should have assigned it to a different team, too — you know, the team who usually works on these areas. But we might still have you do it. Please work on the previous ticket that’s in the exact same area until we decide.

Hey Root. Why haven’t you gotten anything done?

!context

Fucking goddamn thundercunt.
AGAKDHDSGAKSGSHFKDG.

I’m updating my résumé, and want to redo it from scratch — I’ve just been migrating the same document between OpenOffice (and later LibreOffice) versions for 15+ years, so it’s pretty buggy now.

As I’m redoing it from scratch anyway, does anyone have any suggestions on what I should build it in/with instead? Is there anything that works particularly well?

I’ve been considering learning and using Latex, but I’m not sure.

....

I give up trying to write this.
I'm just too fucking pissed off.

My interactions with my micromanager make absolutely no sense -- she is clearly just trying to piss me off and blame me for everything, facts and reasoning be damned.

I tried detailing this week's examples (there are lots, and it's fucking Tuesday), but. screw it.

Fuck working for (and with) her.
She's a bitchface and a thundercunt.

I'm updating my resume and fucking off out of here.

God fucking damnit i hate her.

Micromanager: “@Root, you need to do <thing>! It’s important, and very unprofessional if you don’t. Bad things can happen if you don’t do the thing. You need to get into the habit of doing the thing.”

@Root: Already does the thing.
Micromanager’s boss: Doesn’t do the thing.
Micromanager: Doesn’t do the thing.
Team: Doesn’t do the thing.

Micromanager: “You need to work on your reputation, @Root!”

Currently watching a bunch of drunk Irish people try different whiskeys and drunkenly banter with one another, while myself sipping Irish whiskey. It’s nice.

Slàinte! 🥃

Hey Root, remember that super high-priority ticket that we ignored for five months before demanding you rewrite it a specific way in one day?

Yeah, the new approach we made you use broke the expected usecases, and now the page is completely useless to the support team and they're freaking out. Drop everything you're doing and go fix it! Code-complete for this release is tonight! -- This right after "impacting our business flow" while being collapsed on the fucking floor.

Jesus FUCKING christ, what the fuck is wrong with these people?

If I dropped the ball on a high-priority ticket for two weeks, I'd get fired, let alone for five fucking months.

If I was a manager and demanded a one-day rewrite I can only imagine the amount of chewing out I'd receive, especially on something high-priority.

And let's not forget product ownership: imagine if I screwed up feature planning for someone so badly I made them break a support tool in production. I'd never hear the end of it.

Fucking double standards.

And while I'm at it. Some of the code I've seen in this codebase is awful. Uncommented spaghetti, or an unreadable mess with single-letter variables, super-tightly coupled modules so updates are nearly impossible, typos in freaking constants added across sixty+ files, obviously-incorrect comments, ... . I'll have to start posting snippets to show them off. But could I get away with any of it? ha. Hell no. My code must be absolutely perfect. I hear about any and every flaw, doesn't matter how minor, and nothing can go out until everything is just so.

Hell, I even hear about flaws in other peoples' code during my code reviews. Why? Because I should have fixed it, that's why. But if I do, I get yelled at for "muddying the waters."

Just. JESUS FUCKING CHRIST.

It's like playing a shell game where no matter which shell I pick (or point to their goddamn sleeve where they're clearly hiding it), I get insulted for being so consistently useless, and god damn, how can I never find the fucking pea or follow the damned rules? I'm so terrible and this is why "nobody trusts me." Fuck you.

I'll tell you why I can't find your damned pea: IT'S RATTLING INSIDE YOUR FUCKING HEADS, you ASSHOLE FUCKING IMBECILES.

That's right: one pea among the lot of them.

goddamn I am fucking pissed off.

Root has standup.

Root: I had no ticket yesterday morning, so I followed up on <TicketA> with <PersonA> and updated it in Jira and linked its related tickets; talked with <PersonB> about <TicketB>, and reviewed code review comments on <TicketC>, and thought about those while looking into the CI spec failure on <TicketD>. I collapsed for 3 hours before fixing it. Halfway through the collapse, I talked with <PersonC> on <TicketC> CR comments and the spec issue in <TicketD>, then went to lay down again. Afterward, I solved the spec issue in <TicketD>, and started on the new ticket <TicketE> before calling it a day. Plans today are to <…>.

Manager, in private: I need you to proactively let me know if you’re taking long breaks and aren’t working as this impacts business flow.

—————

Yeah.

My update was four times longer than the others’ despite her not giving me a ticket to work on. I responded to slack while I was collapsed on the floor and discussed tickets. And, after I recovered, I went back to work to finish my 8h shift. But this isn’t good enough? And I need to let her know in advance when I’m going to collapse and be a bloody mental zombie for hours? It would be amazing if I knew. I barely have a few minutes notice, and that’s only if I’m really paying attention and looking for signs.

And (conjecture) she probably still thinks I’m not performing well enough. “Affecting our business flow” probably means she’s angry I didn’t talk to other people about low-priority <TicketE> yesterday while I was laying on the damned floor.

Goddamn I hate her.

ahaha. The white Slack emoji skintone is frowned upon at $work, and we're encouraged to use the yellow one instead to be "inclusive" -- but fear not, the brown ones are totally fine.

Gotta love woke companies.

bitchface micromanager keeps telling me i don't communicate enough, don't do enough, am not fast enough, etc.

So i've been sending her a weekly summary of ~50 bullet points of things I did during the week, issues encountered, workarounds found, research findings, who i talked to, etc. all organized by task with links to the tickets.

My work volume hasn't increased (probably decreased, actually) but it certainly looks like I'm doing a lot. probably because i am? but she doesn't listen during standup, so... victory by a hundred bullet points it is!

!rant
!!pride

I tried finding a gem that would give me a nice, simple diff between two hashes, and also report any missing keys between them. (In an effort to reduce the ridiculous number of update api calls sent out at work.)

I found a few gems that give way too complicated diffs, and they're all several hundred lines long. One of them even writes the diff out in freaking html with colors and everything. it's crazy. Several of the simpler ones don't even support nesting, and another only diffs strings. I found a few possibly-okay choices, but their output is crazy long, and they are none too short, either.

Also, only a few of them support missing keys (since hashes in Ruby return `nil` by default for non-defined keys), which would lead to false negatives.

So... I wrote my own.
It supports diffing anything with anything else, and recurses into anything enumerable. It also supports missing keys/indexes, mixed n-level nesting, missing branches, nil vs "nil" with obvious output, comparing mixed types, empty objects, etc. Returns a simple [a,b] diff array for simple objects, or for nested objects: a flat hash with full paths (like "[key][subkey][12][sub-subkey]") as top-level keys and the diff arrays as values. Tiny output. Took 36 lines and a little over an hour.

I'm pretty happy with myself. 😁

… I need a drink.

Them: Root, you take too long to get tickets out. You only have a few simple ones. You really need to rebuild your reputation.

Also them: Hey, could you revisit this ticket? Could you help ____ with this other ticket? Hey Root, how do you do this? Root, someone had a suggestion on one of your tickets; could you implement that by EoD? Hey Root, i didn't read your ticket notes; how do you test it? Hey, could you revisit this ticket for the fourth time and remove some whitespace? Hey Root, someone has non-blocking code review comments you need to address before we can release the ticket. Hey Root, we want to expand that ticket scope by 5-6 times; still labeled a trivial feature though.

Also them: Super easy ticket for you. Make sure you talk with teams A, B, C, D, E and get their input on the ticket, talk with ____ and ____ and ____ about it, find a solution that makes them all happy and solves the problem too, then be sure to demo it with everyone afterward. Super easy; shouldn't take you more than a couple days. Oh, and half of them are on vacation.

Also them: Hey, that high-priority ticket you finished months ago that we ignored? Yeah, you need to rewrite it by tomorrow. Also, you need to demo it with our guy in India, who's also on vacation. Yes, tomorrow is the last day. (The next day:) You rewrote it, but weren't able to schedule the demo? Now you've missed the release! It's even later! This reflects very poorly on you.

Also them: Perfect is the enemy of good; be more like the seniors who release partially-broken code quickly.

Also them: Here's an non-trivial extreme edgecase you might not have covered. Oh, it would have taken too much time and that's why you didn't do it? Jeez, how can you release such incomplete code?

Also them: Yeah, that ticket sat in code review for five months because we didn't know it was high-priority, despite you telling us. It's still kinda your fault, though.

Also them: You need to analyze traffic data to find patterns and figure out why this problem is happening. I know you pushed the fix for it 8 months ago, and I said it was really solid, but the code is too complex so I won't release it. Yeah I know it's just a debounce with status polling and retrying. Too complex for me to understand. Figure out what the problem is, see if another company has this same problem, and how they fixed it.

-------------

Yep. I'm so terrible for not getting these tickets out, like wow. Worst dev ever. Much shame.

LF work, PST.

Code works.

Rename a variable for clarity.
Third-party lib behaves differently, breaks things.

Change the var names back.
Still broken.

Stash changes and checkout previous commit.
Everything works.

Diff with stash.
No notable changes. (some comments, ...)

Checkout branch again, pop stash.
Broken again.

... What?

STUPID RAILS!

WHY CAN'T YOU JUST BUILD THE BLOODY QUERY WITHOUT DOING FANCY UNNECESSARY SUBQUERY SHIT?!

OR PUT THE LIMIT WHERE IT MAKES SENSE AND DOESN'T CAUSE MYSQL TO TELL YOU TO FUCK OFF?

WHY WHY WHY WHY WHY

THIS ISN'T HARD

Hey, Root? How do you test your slow query ticket, again? I didn't bother reading the giant green "Testing notes:" box on the ticket. Yeah, could you explain it while I don't bother to listen and talk over you? Thanks.

And later:
Hey Root. I'm the DBA. Could you explain exactly what you're doing in this ticket, because i can't understand it. What are these new columns? Where is the new query? What are you doing? And why? Oh, the ticket? Yeah, I didn't bother to read it. There was too much text filled with things like implementation details, query optimization findings, overall benchmarking results, the purpose of the new columns, and i just couldn't care enough to read any of that. Yeah, I also don't know how to find the query it's running now. Yep, have complete access to the console and DB and query log. Still can't figure it out.

And later:

Hey Root. We pulled your urgent fix ticket from the release. You know, the one that SysOps and Data and even execs have been demanding? The one you finished three months ago? Yep, the problem is still taking down production every week or so, but we just can't verify that your fix is good enough. Even though the changes are pretty minimal, you've said it's 8x faster, and provided benchmark findings, we just ... don't know how to get the query it's running out of the code. or how check the query logs to find it. So. we just don't know if it's good enough.

Also, we goofed up when deploying and the testing database is gone, so now we can't test it since there are no records. Nevermind that you provided snippets to remedy exactly scenario in the ticket description you wrote three months ago.

And later:

Hey Root: Why did you take so long on this ticket? It has sat for so long now that someone else filed a ticket for it, with investigation findings. You know it's bringing down production, and it's kind of urgent. Maybe you should have prioritized it more, or written up better notes. You really need to communicate better. This is why we can't trust you to get things out.

*twitchy smile*

micromanager: "Quick and easy win! Please have this done in 2-3 days to start repairing your reputation"

ticket: "Scrap this gem, and implement your own external service wrapper using the new and vastly different Slack API!"

slack: "New API? Give me bearer tokens! Don't use that legacy url crap, wth"

prev dev: "Yeah idk what a bearer token is. Have the same url instead, and try writing it down so you don't forget it?"

Slack admin: "I can't give you access to the slack integration test app, even though it's for exactly this and three others have access already, including your (micro)manager."

Slack: "You can also <a>create a new slack app</a>!" -- link logs me into slack chat instead. After searching and finding a link elsewhere: doesn't let me.

Slack admin: "You want a new test slack app instead? Sure, build it the same as before so it isn't abuseable. No? Okay, plan a presentation for it and bring security along for a meeting on Friday and I'll think about it. I'm in some planning meetings until then."

asdfjkagel.

This job is endless delays, plus getting yelled at over the endless delays.

At least I can start on the code while I wait. Can't test anything for at least a week, though. =/

!!rant
!!ANGER

Micromanager: "Hey, Root!

Since you're back, and still not feeling well, we have an easy ticket for you: Rewrite the slack integration gem! Oh, you don't have to re-implement all of it, just make sure it all works the same way it does now. That bitch you worked with once over a year ago who kept throwing you under the bus to management and stealing credit for your work? Yeah, she wrote the original code like four years ago. It's perfect, so don't touch it. but she can fill you in on all the details you need and get you up to speed on how to test it.

But yep! It should be simple. and I just knew you would love this ticket, so I saved it just for you. Nice and quick, too, to get you an easy win.

You know, since you have to repair your reputation with product. and management. and the execs. and the rest of the team. and me. Yeah, product doesn't trust you so they don't want to give you any tickets. They just can't trust you to get them out and have them work. So you have a lot of hard work to do."

Spoiler: The bus-thrower wasn't much help. (Surprise.)
Spoiler: The ticket was already in my backlog -- one of a grand total of two tickets.
Spoiler: I don't find the ticket fun. Maybe if I was to write the entire implementation with a nice DSL? but no, "don't touch the perfect code." Fuck you.
Spoiler: It isn't going to be nice or quick. But, she (micromanager) is looking to lose me, so that really is an easy win. for her.

And. just. argh. fuck you. i've been exhausted and dying for well over a year, but you've kept ignoring that (and still are, despite me providing goddamn legal forms from fucking doctors stating it in plain fucking english, which you also fucking ignore), and you just keep piling on the work and demanding the ridiculous of me despite it. Yeah I can pull it off sometimes. No, I really shouldn't, and I'm surprised I can. (also, "Time off? What, and lower your productivity even more? ____ doesn't even take vacations. And how are you doing on that ticket?") And no, none of my tickets have ever had any fucking problems. Not even when there are upstream service outages. Not. a. single. fucking. one. Ever. And the only things I've ever missed were things that bloody product never put in the fucking ticket, so fuck you with your "repair your reputation" bullshit.

god, i fuckiNG HATE THESESTUPOID ANWETLJAF SAJEWTKW BITCHFACEDUCKFUCKERS

Why the FUCK am I still fucking working here?
Right, because I've been burned out and dying so much I can't pass a fucking interview so I can fucking leave.

jasdkl;fk

ugh. Anyway. If you ever find yourself starting work at a Cali fintech company whose internal mascot is a very fine duck? Just run. I absolutely guarantee you will be miserable.

I've missed you all.

What sound does the steel frog make?
Rivet, rivet, rivet.

I would absolutely love it if people would write their own stupid code instead of blindly mixing everyone else's mental diarrhea together and pouring the resulting mess into their bloody stupid IDE. At least then I could insult them properly. As it is, they're outsourcing their fucking stupidity to the lowest fucking bidder and then bragging about how quickly they get everything done. And management eats it up! No wonder everything is a slow, tangled, unmaintanable mess.

I can't fix much of anything because almost none of it is in my control. It's all autogenerated bullshit glued together with laziness and poor taste. "But Root, why is fixing this taking so long?" Gee, I wonder why. Maybe if someone had built it somewhere in realm of correctly the first time, it wouldn't have all fallen apart when someone looked at it the wrong way!

Seriously, there's no way this pile of stale fertilizer could have passed QA.

Paycom is utter dogshit.

Clunky, error prone, junior mistakes on every page, and filled to the brim with HR doublespeak and legalese.

A roving gang of quadriplegic interns could do a better job if the requirements were written in cuneiform and they were paid, up front, in cocaine and whiskey.

"Hey, Root, someone screwed up and now all of our prod servers are running this useless query constantly. I know I already changed your priorities six times in the past three weeks, but: Go fix it! This is higher priority! We already took some guesses at how and supplied the necessary code changes in the ticket, so this shouldn't take you long. Remember, HIGH PRIORITY!"

1. I have no idea how to reproduce it.
2. They have no idea how to reproduce it.
3. The server log doesn't include queries.
4. The application log doesn't include queries.
5. The tooling intercepts and strips out some log entries the legendary devs considered useless. (Tangent: It also now requires a tool to read the logs because log entries are now long json blobs instead of plain text.)
6. The codebase uses different loggers like everywhere, uses a custom logger by default, and often overwrites that custom logger with the default logger some levels in. gg
7. The fixes shown in the ticket are pretty lame. (I've fixed these already, and added one they missed.)
8. I'm sick and tired and burned out and just can't bring myself to care. I'm only doing this so i don't get fired.
9. Why not have the person who screwed this up fix it? Did they quit? I mean, I wouldn't blame them.

Why must everything this company does be so infuriatingly complicated?

Up for a rollercoaster?

I had a super motivated day where i could focus and wanted to get my work done. My stupid work lappy instead kept throwing tantrums and totally prevented me from working. (Everything caused disk thrashing, took multiple minutes instead of seconds, etc.) Total shit day, but I felt great.

Next morning, I woke up all achy and cold. Ignored it and went to work. I was able to fix everything, and got my benchmarks running smoothly in all of fifteen minutes. Got good results, too! Left work and got married at the courthouse. :)

Went to a restaurant afterward, and two jolly fat guys (Off-duty Santa?!) bought us lunch.

Got home and… started feeling really awful. A little while later, I had a 102*f fever. Collapsed on the floor with an electric blanket and was absolutely miserable. Just kind of stared for hours, aching everywhere. Eventually went to bed, and my wife (!) made me all warm and comfy. And then I proceeded to be completely unable to sleep. Or move. Or think. Laid there for four hours unable to move, and shaking violently at any touch of cold air.

Now it’s 1am and I’m here at the freezing kitchen table writing this.

I am miserable.
Absolutely miserable.
But still happy, too!

🥶👰‍♀️💍👰🏻‍♀️

I’m surrounded by idiots.

I’m continually reminded of that fact, but today I found something that really drives that point home.

Gather ‘round, everybody, it’s story time!

While working on a slow query ticket, I perused the code, finding several causes, and decided to run git blame on the files to see what dummy authored the mental diarrhea currently befouling my screen. As it turns out, the entire feature was written by mister legendary Apple golden boy “Finder’s Keeper” dev himself.

To give you the full scope of this mess, let me start at the frontend and work my way backward.

He wrote a javascript method that tracks whatever row was/is under the mouse in a table and dynamically removes/adds a “.row_selected” class on it. At least the js uses events (jQuery…) instead of a `setTimeout()` so it could be worse. But still, has he never heard of :hover? The function literally does nothing else, and the `selectedRow` var he stores the element reference in isn’t used elsewhere.

This function allows the user to better see the rows in the API Calls table, for which there is a also search feature — the very thing I’m tasked with fixing.

It’s worth noting that above the search feature are two inputs for a date range, with some helpful links like “last week” and “last month” … and “All”. It’s also worth noting that this table is for displaying search results of all the API requests and their responses for a given merchant… this table is enormous.

This search field for this table queries the backend on every character the user types. There’s no debouncing, no submit event, etc., so it triggers on every keystroke. The actual request runs through a layer of abstraction to parse out and log the user-entered date range, figure out where the request came from, and to map out some column names or add additional ones. It also does some hard to follow (and amazingly not injectable) orm condition building. It’s a mess of functional ugly.

The important columns in the table this query ultimately searches are not indexed, despite it only looking for “create_order” records — the largest of twenty-some types in the table. It also uses partial text matching (again: on. every. single. keystroke.) across two varchar(255)s that only ever hold <16 chars — and of which users only ever care about one at a time. After all of this, it filters the results based on some uncommented regexes, and worst of all: instead of fetching only one page’s worth of results like you’d expect, it fetches all of them at once and then discards what isn’t included by the paginator. So not only is this a guaranteed full table scan with partial text matching for every query (over millions to hundreds of millions of records), it’s that same full table scan for every single keystroke while the user types, and all but 25 records (user-selectable) get discarded — and then requeried when the user looks at the next page of results.

What the bloody fucking hell? I’d swear this idiot is an intern, but his code does (amazingly) actually work.

No wonder this search field nearly crashed one of the servers when someone actually tried using it.

Asdfajsdfk.

While writing up this quarter's performance review, I re-read last quarter's goals, and found one my boss edited and added a minimum to: "Release more features that customers want and enjoy using, prioritized by product; minimum 4 product feature/bug tickets this quarter."

... they then proceeded to give me, not four+ product tickets, but: three security tickets (two of which are big projects), a frontend ticket that should have been assigned to the designer, and a slow query performance ticket -- on top of my existing security tickets from Q3.

How the fuck was I supposed to meet this requirement if I wasn't given any product tickets? What, finish the monster tickets in a week instead of a month or more each and beg for new product tickets from the product manager who refuses to even talk to me?

Fuck these people, seriously.

Hey @Root! I know you won't have time to finish Ticket A before holiday vacation, so work on Ticket B instead.

I finished Ticket A in time. except for converting/fixing some horrible spaghetti monstrosity. More or less: "we overwrote this gem's middleware and now it calls back into our codebase under specific circumstances, and then calls the gem again, which calls the middleware again." Wtf? It's an atrocity against rationality.

The second day after vacation:

Hey @Root, drop Ticket B and work on Ticket C instead. Can you knock this out quick, like before friday? ... Uh, sure. It looks easy.

Ticket C was not easy. Ticket C was a frontend CSS job to add a print button, and for unknown reasons, none of the styles apply during printing. The only code involved is adding a button with a single line of javascript: `window.print()`, so why give it to the chick who hasn't been given a frontend ticket in over a year? Why not give it to the frontend guy who does this all day every day? Because "do it anyway," that's why.

And in somewhere between 13 (now 5) minutes and two hours from now, I'm going to have a 1:1 with my boss to discuss the week. Having finished almost all of Ticket A won't matter because it's not a "recent priority" -- despite it being a priority before, and a lot of work. I've made no progress on Ticket B due to interruptions (and a total and complete lack of caring because I'm burned out and quite literally can no longer care), and no progress on ticket C because... it's all horribly broken and therefore not quick. I assigned it to Mr. Frontend, which I'll probably get chewed out for.

So, my 1:1 with bossmang today is going to be awful. And the worst part of all: I'm out of rum! Which means sobriety in the face of adversity! :<

but like, wtf. Just give me a ticket and let me work on it until it's done. Stop changing the damn priorities every other freaking day!

It’s one-on-one time yet again this week!

I have a 1:1 with my boss every Thursday from 11:30am to 12:00 noon. They often run 45 minutes instead of the planned 30.

Why do I have these? I complained that I have too many meetings, and that it’s hard to get my work done around them (especially while burned out). So as a remedy he scheduled a weekly meeting, every Thursday, so he can make sure I’m getting enough work done. Totally makes sense, right?

And every Thursday he’s 15-25 minutes late. And because they always run long, I lose a full hour or more of time I could have used to get my work done. See the problem?

Today he was 36 minutes late.
Seriously, how disrespectful can he be?

Looks like the mention notification queue is unstuck.