Got migrated from 3-nerd room to 18 person open office. Even call centers have cubicles, but noooo.

Who the FCK invented open plan offices?

I can see how the morons are rubbing their two cells together:
"Who on earth would like to have some quiet when thinking? Thinking is for nerds! Sales people make money and they like to yell all over the F!#!#! place.

Fck this. Turning in my resignation today.

So it happens that yesterday I stayed all night to install some Meraki antennas. "Installed, configured and tested sucessfully!"
This morning i was a approached by a user asking me why his iPhone is not connecting on sight. I explain the antenna thing and he asks me AGAIN, WHY isn't auto connection since its the SAME INTERNET... I try to go through the basics with no success. He shows how disappointed he is with my stupidity.
Then he asks where i got my diploma so he can make sure never to send his sons there, since i cant tell the difference of an internet provider and antennas who just distribute the internet signal. WELL, living and learning.
WTF was i thinking, hes right! OMG my whole life i believed we had to set up routers and all sort of hardware.
All i had to do is call to the Providers Call-centers, im sure they have PROPER ENGINEERS THERE!

The pay was good. The perks were good too. Then why the hell did I resign? Because of my manager. You won't believe he never contributed to anything. In the past two months, he didn't write a single line of code.

You may say, "he is a manager. His work is to manage people". But what?? He never allows us to talk to anyone. Sets unexpected reality in the meeting. And our CEO (a good-hearted man and good software engineer, but does not know much about ML/AI) believes in him. We are working on a product which is a piece of shit. I tried to tell everyone the reality. He stopped me. Says since I don't have experience, I don't know what is possible.

What the hell??? With current talent and resources, you are saying AI will replace humans in call centers by the end of 2019. What the FUCK!!!! I tried to write a mail to the CEO, explaining him things. He threatened me. Said he will make me lose my job. So FUCK YOU!!!! FUCK YOU!!!!!

That is the reason I am resigning. He has another 11 months to fuck the company. But I am going to a place where things are real. People know the potential and challenges of AI and are doing their best. I know, eventually, everyone will know that he is a liar. A big fucking LIAR. And he will lose his job. Not because machines will take over. But good, talented human beings will replace him.

Story Time: About Priorities and Sales

So at this point I'm working tech support for a company that makes some super cool networking equipment, think big data / data centers and such.

This company had grown at a good pace but the the support team had not (thus is the way for all tech support evetually). So I get a call from a frantic sales guy:

Sales: "OMG, where are with this ticket?!?!? It's a P2 ticket!!!"

Me: "Well the ticket came in 30 minutes ago, I emailed them some questions, but just so you know I have 8 P2 tickets, and 4 P1 tickets.... so it will be a while."

Sales: "OMG! Make my customer's ticket a P1!!"

Me: "Sure."

-call ends-

-30 minutes passes-

-sales calls again-

Sales: "OMG, where are with this ticket?!?!? It's a P1 ticket!!!"

Me: "Well I haven't gotten to them yet... just so you know I have 7 P2 tickets, and 5 P1 tickets.... "

Sales "ARGH!"

ʅ（´◔౪◔）ʃ

Somewhere around the world that I call fatherland and the where the internet speeds are fucking terrible, baccalaureate exams got leaked on facebook years ago. Two unrelated things? WRONG.

It's been years now, every fucking baccalaureate exams period social media websites go down nationwide. No Facebook or Twitter. They do that rather than installing signal jammers in examination centers.

I'm not angry. I'm Just feeling a little urge to plant some C4 in one of "COUNTRY Telecom" centers but I'm mostly fine.

I was wondering if there are "employees" in scam call centers, who genuinely don‘t know that they are scamming the people who they call.
Maybe they get minimal information or are lied to and don‘t care enough to question it.

So I‘ve tried to google it. I‘m bad at googling and couldn‘t find anything. All the results were how to avoid or to spot scammers and similar things.
I tried searching in German and in English and I also tried Duckduckgo. No luck.

Then I asked ChatGPT and it basically said that it could be very well true and gave some examples and referenced some articles.
Of course I know that ChatGPT can‘t be trusted because all of it could be hallucinated.
So I asked for references. It gave me just one link, which lead me to a 404.

Maybe you can help me out on this topic?

The reason that I want to know is because I get a lot of those scam calls for years now and I started to mess around with the scammers.
But if they don‘t know, then maybe I should try to convince them that they are working for a scam "company".

Project idea: AI that transforms Indian English speak to regular English speak live. Imagine what this would mean for call centers and YouTube streams.

I'm myself way too stupid to create such thing sadly