Worst exp. on a collab/group project?

Had a few, here is one.

Worked with a dev team (of two devs) in Norway to begin collaboration on providing a portal into our system (placing orders, retrieving customer info, inventory control, etc)

They spoke very good English, but motivation was the problem. Start the day around 10:00AM...take a two hour lunch...ended the day at, if I was lucky, 4:00PM (relative to Norway time). Response time to questions took days, sometimes weeks. We used Skype, which helped, but everything was "Yea...I'll do that tomorrow...waiting on X....I have a wedding to go to, so I'll finish my part next week."

I didn't care so much, I had other projects to do, but the stakeholders pounded me almost everyday demanding a progress report (why aren't you done yet...etc..etc.)
The badgering got so bad I told the project owner (a VP) if he wanted this project done by the end of the year, the company would have to fly me to Norway so I personally push things along.
When real money was on the line, he decided patience was warranted.

A 3 month project turned into 9, and during a phone meeting with the CEO in December
O: "Thanks guys, this project is going great. We'll talk again in February. Bye."
PM: "Whoa...what! February!"
<sounding puzzled>
O: "Um..yes? It's Christmas time. Don't you Americans take off for Christmas?"
PM: "Yes, but not until Christmas. Its only December 12th. Your taking the whole month of December and January for Christmas?"
O:"Yes, of course. You Americans work too hard. You should come over here and see how we celebrate. Takes about a month so we can ease back into the flow of things."
<Jack is the VP>
PM: "Jack wanted this project completed by the end of the year, that is what everyone agreed to."
O:"Yes, I suppose, but my plane is waiting on me. Not to worry, everything will be fine."
<ceo hangs up>
PM: "Oh shit..oh shit..oh shit. What are you going to do!?"
Me: "Me!?..not a darn thing. Better go talk with Jeff."
<Jeff is the VP>
J: "This is unacceptable. You promised this project would only take a few months. I told you there would be consequences for not meeting the deadline."
PM:"But..but...its not our fault."
J: "I don't care about fault. I care about responsibility. I've never had to fire anyone for not meeting a deadline, but .."
Me: "Jeff, they are in Norway and no one is working this project for the next two months. You've known for months about them dragging their asses on this project. We're ready to go. Services have been tested and deployed. Accounting has all the payment routing ready. Only piece missing is theirs."
J: "Oh. OK. Great job guys. I guess we'll delay this project until February."
<leave the office>
PM: "Holy shit I'm glad you were there. I thought I was fired."
Me: "Yea, and that prick would have done it not giving a crap that it's Christmas."
<fast forward to Feb>
O: "Our service provider fell through, so I'm hosting with another company. You guys know PHP? Perl? I don't know what they called it, but it sounded so cool I bought the company."
PM: "You bought what? Are we still working with Z and B?"
O:"Yea, sort of. How's your German? New guy only speaks German."
PM: "Um, uh... no one here speaks German"
O:"Not to worry, I speak German, French, and Italian. I'll be your translator."
PM: "What? French and Italian?"
O: "On my trip to France I connected with a importer who then got me in touch with international shipper in Italy. I flew over there and met a couple really smart guys than can help us out. My new guy only speaks German, J only speaks French, and R speaks Italian, Russian, and a little English. Not to worry, I'm full time on this project. You have my full attention."

We believe the CEO has/had some serious mental issues, including some ADD. He bailed within the first month (took another vacation to Sweden to do some fishing) and left me using Google Translate to coordinate the project. Luckily, by the end, the Norwegian company hired a contractor from England who spoke German and hobbled together the final integration.

Project manager, who i've complained in the past is neglecting critical things that he doesn't want to do, decided today to cancel our weekly planning meeting, to have the below conversation with me 1:1. Its very long, but anyone who has the will to get through it ... please tell me it's not just me. I'm so bewildered and angry.

Side note: His solution to the planning meeting not taking place ... to just not have one and asked everyone to figure it out themselves offline, with no guidance on priorities.

Conversation:

PM: I need to talk to you about some of phrasing you use during collaboration. It's coming across slightly offensive, or angry or something like that.

Me: ok, can you give me an example?

PM: The ticket I opened yesterday, where you closed it with a comment something along the lines of "as discussed several times before, this is an issue with library X, can't be fixed until Y ...".

"As discussed several times" comes across aggressive.

Me: Ok, fair enough, I get quite frustrated when we are under a crunch, working long hours, and I have to keep debugging or responding to the same tickets over and over. I mean, like we do need to solve this problem, I don't think its fair that we just keep ignoring this.

PM: See this is the problem, you never told me.

Me: ... told you what?

PM: That this is a known issue and not to test it.

Me: ..... i'm sorry ..... I did, that was the comment, this is the 4th ticket i've closed about it.

PM: Right but when you sent me this app, you never said "don't test this".

Me: But I told you that, the last 3 times that it won't be in until feature X, which you know is next month.

PM: No, you need to tell me on each internal release what not to test.

Me: But we release multiple times per week internally. Do you really need me to write a big list of "still broken, still broken, still broken, still broken"?

PM: Yes, how else will I know?

Me: This is documented, the last QA contractor we had work for us, wrote a lot of this down. Its in other tickets that are still open, or notes on test cases etc. You were tagged in all of these too. Can you not read those? and not test them unless I say I've fixed them?

PM: No, i'm only filling for QA until we hire a full time. Thats QA's job to read those and maintain those documents.

Me: So you want me to document for you every single release, whats already documented in a different place?

PM: ok we'll come back to this. Speaking of hiring QA. You left a comment on the excel spreadsheet questioning my decision, publicly, thats not ok.

Me: When I asked why my top pick was rejected?

PM: Yes. Its great that you are involved in this, but I have to work closely with this person and I said no, is that not enough?

Me: Well you asked me to participate, reviewing resumes's and interviewing people. And I also have to work extremely close with this person.

PM: Are you doubting my ability to interview or filter people?

Me: ..... well a little bit yeah. You asked me to interview your top pick after you interviewed her and thought she was great. She was very under qualified. And the second resume you picked was missing 50% of the requirements we asked for ... given those two didn't go well, I do think its fair to ask why my top pick was rejected? ... even just to know the reason?

PM: Could you not have asked publicly? face to face?

Me: you tagged me on a google sheet, asking me to review a resume, and rather than tag you back on 2 rows below ... you want me to wait 4 days to ask you at our next face to face? (which you just cancelled for this meeting)

PM: That would have been more appropriate

Me: ..... i'm sorry, i don't want to be rude but thats ridiculous and very nit pick-y. You asked my opinion on one row, I asked yours on another. To say theres anything wrong with that is ridiculous

PM: Well we are going to call another team meeting and discuss all this face to face then, because this isn't working. We need to jump to this other call now, lets leave it here.

In "Sprint Planning", the team is supposed to come up with stories, break those down into tasks, estimate those tasks as a team, then let devs choose what tasks they want to work on based on the stories pulled into that particular sprint.

Instead, our manager creates the stories. He assigns the stories to each developer and then has that developer announce his theoretical tasks (without any research on feature's or project's requirements!) in front of the entire team. So, when I say, "I think it will take me 6 hours to implement this feature", he says, "6 hours? I think it will take 3." and then types the estimate as 3. I have so much rage when that happens. Then we continue to sit in the room for 2.5 hours where we go through this long data entry mess of him typing out tasks and second guessing estimates. There is no team deliberation or collaboration, its whatever the manager says.

While there are many issues I take with this approach, my pet peeve would be the second guessing of the estimates. It would make sense for teams members to second guess estimates as long as they are the same teammates who have the ability and possibility to take on the tasks themselves.

But I disagree with a manager seconding guessing an implementation feature that "I" definitely have to do alone, and they do not possess the immediate knowledge to implement it themselves.

TL;DR: A new "process" for collaboration between teams was created in order to stonewall requests from my team.

A couple months ago, we created a new Dev team that specializes in writing internal tools. This team was staffed with internal developers, and got a separate manager. The whole point of this team was to collaborate with my dev team so we can both help each other develop tools that the company needs.

One of the developers that was on my team went over to this team while he and I were still working on a big application. For a few weeks, he still worked on this application as he normally would, and we'd sit with each other and work through features together whenever we needed a fresh set of eyes.

Well, eventually his new team got protective of him and created a new "process" for our teams to request assistance from one another. So now instead of just popping over to someone's desk to ask a quick question, you have to send an email to the team and request that you can borrow that particular developer for a question, and then the entire team sits down and discusses whether or not they're going to allow that person to answer your question. Then after a week of discussion, if they decide to allow it, they schedule a meeting for a week later, in which you will get the question answered.

So instead of just spending 2 minutes to ask and answer the question, you have to spend weeks in order to request assistance, and then schedule a meeting.

It's ridiculous, and it's all because his team got protective that he was working with another Dev team. Dev teams collaborate all the time, and work together. My team is constantly helping other teams, and we don't have this ridiculous process. We get asked a question, and we answer it. Simple as that.

Last week, I sent an email for assistance in completing a feature, and didn't hear back. I talked to the Product Owner for the team, and he said "Just send an email," to which I responded that I did and hadn't got a response. He said "Oh....." I then told my boss that this is an enormous bottleneck, and he seemed surprised hearing that this is a bottleneck.

A week passed and today I still hadn't got a response, so my boss reached out to the Product Owner to push him. Finally, I got a response and they scheduled a meeting to answer my question 3 days down the road. So it's going on 2 weeks to get this simple question answered.

Normally I'd just have the other developer come over and help, but apparently they yelled at him the last time he did that.

The issue is that the process was created with the assistance of our "senior" developers, who never work with this other team in this capacity, so they just nodded and smiled and let them put this ridiculous process in place.

Like, get off your high horses. You don't "own" him, he's allowed to collaborate with other teams. This question would've taken literally 10 minutes, but because of your new "process" you've turned it into a 2 week debacle and you've effectively delayed the app launch with your pettiness.

They say that this process isn't intended to prevent us from getting assistance, and that might not have been the original intention of the Product Owner/manager, but it's very clear that the developers on the other team are taking advantage of it and using it as a big stonewall so they can beat around the bush and avoid providing assistance when it's needed.

If this becomes a trend, I'm going to schedule a meeting (which apparently they love to do,) and we're going re-work this entire process, because it's extremely counterproductive and seems to only exist in order to create red tape.

Just got to know a good friend of my best friend who happens to be an it guy as well - he might move in with me soon - I somehow feel young again :)