Welcome back to practiseSafeHex's new life as a manager.

Episode 2: Why automate when you can spend all day doing it by hand

This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:

- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.

- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.

- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.

- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?

- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.

- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.

*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.

and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.

- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.

... Heres hoping my head continues to not have a bullet hole in it by then.

Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.

And remember to always practiseSafeHex

I guess THAT is what keeps my phone from running out of space...

Hello, I'm now gonna rant for a bit. I'm usually not a ranty person (wait, why am I on this site again?) , but here we go. I sometimes feel misunderstood about my side projects.

I don't know about you guys, but when I program on my free time, sometimes I just want to grab a glass of wine and explore things I think bout during the day. So, during the start of my CS-education, when I started to get my programming feet a little warm, I wrote this tic-tac-toe game (as you do...), and I thought "Well I know how to play the game. Surely I can program an AI to play against". So I thought hard for an evening or two and came up with something that wasn't too shabby (I can't win).
Then another time when learned about creating GUIs we got to do simple menu based stuff with buttons and pulldown menus following a certain structure, but we also learned that positions of components can be set freely. So I thought "Well, if I can freely change the positions of components, surely I can animate stuff and if I map that to some keys I can create a real time game!". So I wrote a small platformer with two squares that ideally succeed in killing one another. After animation I started fantasising about 3D rendering, so I created a small application which creates the illusion of 3D, which was cool and all, but that got me dreaming of creating a real 3D engine. It became almost like a cause of mine; to understand how it all works and create a 3D engine from scratch.
So now I've written a 3D engine. A simple one, mind you, without all the bells and whistles, but still a 3D engine.

So, after all this rambling, what is this rant about? It's about how people react to all this. The reactions are divided. Some are impressed, mostly people who cannot program, but others are like "hm...". For example, during job interviews, when people ask me if I've done anything on the side and I mention this, people usually go like ".... hm... :| Well that's great. So mostly just done your own stuff?". Well YES! What is that supposed to mean? That I've not created shippable applications? I've explored, which I myself believe is valuable! I believe I've learned something along the way. And most importantly I've enjoyed it. Maybe I'm over interpreting this, but sometimes it feels like people don't even understand the joy in it, like it's illogical. Why create something that in the end won't create any real value?

Am I alone in this? Or perhaps, have I just written far to long and uninteresting a rant for anybody to read this far? I don't know. You tell me.

The moment I knew I wanted to be a dev was very early in life, but I didn't realize it until I had gotten out of high school. My parents gave me my first computer when I was like 8 and it was my grandfather's old Windows 95 PC. I loved to play the Army Men game with the plastic figures like from Toy Story. I also tinkered around and found out how Word and some of the other programs worked. About two years later, I got his old Windows 98 PC. I continued to play around in Windows and discover some nuances of the operating system. My parents had a Windows XP machine at the time and they called me in every time they needed help. I got on their computer from time to time to use the Internet, where I discovered so many cool things. In junior high, we were forced to take a typing course where I honed my typing skills through playing games. I soon was able to easily complete all of the challenges. To understand my persona, you must know that I was bullied throughout elementary and high school. I was "the nerd" of our class and I wore that badge even with all of the negative energy that it came with. I received constant criticism, ridiculed for being intelligent (my paycheck isn't too funny now, is it losers?). I didn't care, though, my mission has and always will be to show them their wrong doing. I actually can't wait to have a reunion just to see how UNSUCCESSFUL they are. My parents didn't like my interest in gaming and technology either, but that's a rant for another day. After junior high, I wasn't exposed to much else until I got to college four years ago, where I took Fundamentals Of Computing. My professor was a true nerd (major Zelda fanatic), and he taught us how to program in Python. I began to love being able to create something literally out of nothing. He opened my eyes to a world where there was order and I could have control in a world where I've never had any control in before. Since then, I've only began to love my profession more and more. This is truly what I was born to do.