I finally did it. I finally got rid of that client in a positive, respectful manner.

So basically, my dad has a freelance colleague. For a side project that person asked me to make him a website. My dad mentioned to said person that my sister's boyfriend does web design (he's trained to use autocad for designing the structure of furniture, nothing fancy just straight lines and upside down doors that fail after a while..

So my brother in law charged the guy 400 money for the design. I charged the guy 200 for the programming because my dad forced me to drop down my price to fit the budget because business relationship and he obviously couldn't let my sister's boyfriend not make more money than he deserves.

In the end after waiting on the design for weeks (I literally saw him do it in photoshop all in 2 layers on his laptop in half an hour) I had to rush the project because the due date was coming up. I already had most of it done but I had to redo a good part of the front-end to fit the design structure. I also had to re-do the design in photoshop to get the images and colors I needed, then cut it up into html. So realistically, my sister's boyfriend barely did anything.

Now the deal was that I'd develop the website and perform any updates/upgrades to it. I'd also host it on my webserver for a monthly fee. My sister's boyfriend was to handle any and all content related support.

At first it was all good, I only ever spoke with the guy when he needed a feature added and he paid me well for it. Overall the hit I took in initial development was paying off. As time went by, my sister's boyfriend started ignoring the guy's calls and the guy started calling me instead.

Now, he had this deal with my brother in law where he could charge his time at 35 money an hour. That's about 4 times minimum wage for not doing much.
Then I started to basically take over all support, but I was only allowed to charge 30 an hour. Pretty reasonable still and I wasn't too busy so it was all good.

As time went by I ended up getting asked to do more and more minimal changes. At some point I had done so many minimal changes I had to charge the guy about 2 hours extra that month and he went completely mental saying I can't just work for hours without telling him beforehand. We decided I had to discuss a price before any change. I charged my time on the phone with him twice after that and both times he bitched about me being expensive and once he even said he wanted to leave.

Now comes the fun part. A week ago he had an issue that was 100% support related. He tried calling my sister's boyfriend but the guy obviously didn't pick up. He called my dad about it, and my dad ended up calling my my sister's boyfriend. Now this guy is so slimy, he purposely didn't hang up the phone knowing my dad would use his cell and assume the other party would hang up because calls cost money. The guy heard my dad call my sister's boyfriend and heard him pick up immediately. He went completely mental saying how he wants both of us to always reply and call him back immediately.

This guy was always my lowest priority. He didn't really make me money and his calls and requests were annoying and unnecessary. Add to that that I specifically didn't want to handle support and was forced into it anyway, while all 'design' things (up to figuring out where and how to display a visitor counter) absolutely had to go to my sister's boyfriend..
But regardless of that, I generally replied to his emails within 10-20 minutes and rarely more than 25 hours.

My dad agreed (for us) that we now both had to reply to him within 24 hours. I was now stuck checking my voicemail every couple hours because my sister's boyfriend sucks at life.

During his rant he threatened to leave me, again. That was the point where I said fuck it.

For the past week I've been ignoring his calls. When he emails me I don't take more than 5 minutes replying. This morning I found an e-mail with 4 requests;

He wanted me to make a content-related change;
He wanted me to give him access to the site's Google analytics;
He wanted me to add a feature and write a guide on how to use it;
And fucking finally, he wanted a 'token to transfer his website'.

I promptly emailed him back saying I added his email a week ago and that he'd gotten an email from Google about it then, that I'd changed the content he wanted me to, a price for the last dev task and a token for his domain name, adding that its valid for 35 days and that his new host can contact me to receive a backup file of his website.

Sadly, I do have this on 10-minute dev job to do, but then I'm invoicing him all jobs I haven't invoiced yet and he can find another host willing to deal with his insanity.

The best part is I lose a webhosting client but I'm sure he'll still ask my sister's bitched parasitic boyfriend whenever he needs a photo resized and he'll still pay him 35 money for 2 minutes of work.

Fuck customers.

Client contacts our company that his site is down, we do some investigating and the only way we can access the site is on a mobile phone. From the office computers the site never loads and times out. Since we don't host the site and I've never logged into it before I don't have a lot of details so I suggest they contact whoever hosts their site. This is where things get weird.

Client tells me that the site is hosted on someone's home server. I tell him that this is quite strange in 2018 and rather unlikely and ask if he was ever given access to the site to log in or if he has access to his domain registration, GoDaddy.

He says he doesn't understand any of this and would rather I just contact his current developer and figure it out with him. We agree that he needs to get access to his site so we are going to migrate it once I get access to it.

I email his current developer letting him know the client has put me in contact with him to troubleshoot the issues with the site. I ask him some standard questions like: where is the site hosted? Can you access it from a computer? Do you have some security measures in place to block certain IP ranges? Can you give me from access to get the files? Will you send me a backup of the site for me to load up on my server?

*2days pass*

Other dev: Tell me the account number and I'll transfer the domain.

Me: I'll have to get back to you on that once I talk to the client and set up his GoDaddy account since we believe the business owner should own their domain, not their developers. In the meantime you didn't answer any of the questions I asked. Transferring the domain won't get the site on my server so I still need the files.

*3 days pass*

OD: You are trying the wrong domain. The correct domain is [redacted].com I'll have my daughter send you the files when she gets in town. We will transfer the domain to you, the client will forget to pay and the site will go down and it'll be your fault.

Me: I appreciate your advice, but the client will own their domain. I'm trying to get the site online and you have no answered any of my questions. It's been a week now and you have not transferred the domain, you have not provided a copy of the site, you have not told me where the site is hosted. The client and I are both getting impatient at this point when will we receive a backup of the site and the transfer of the domain?

OD: Go fuck yourself, tell the client they can sue me.

If the client is that terrible, wouldn't you want to hand them off to anyone willing to take them? I have never understood why developers and agencies try to hold clients hostage by keeping their domain or website and refusing access. From what I can tell this is a freelance developer without a real company so a legal battle likely isn't going to go well since the domain is worthless to him as the copyright to the name is owned by the client. This isn't the first time we've had to help clients through this sort of thing.

I just came home from opening of the fiscal year of a small drivers' club and it was quite an amazing life experience.

I got about a 5-times "rise" for a first, small, post-due-time project.

All of the members were so relaxed in one of the most serious moments of an association. We ate, drank beer and had as much fun as possible without break the law and other rules.

The story goes like this:

I was an intern in a website development company as students tend to do. In middle of the internship my teacher asked me if I'd be willing to develop a website to the before mentioned organization.
School will help with the money by being as a middle-man. It wasn't going to pay much, about 120€ or so, it's nothing really for the job, but I said yes for the experience. We organized a meeting, school provided the space, and went straight to the business.

The development went quite well: I got the final design requirements late (there weren't too much), research a lot about CMS:s, ended up with a beta version CMS (a risk), learned it, developed some plugins (not published yet), kept copyrights for most of the work and so on.

I was done _relatively_ quickly with the project and was quite happy with it. Only things still pressing my mind was bugs of the beta CMS, support for the plugins and my somewhat inexperienced graphical design.

Then it hit me, the world. Hosting, domain transfer, certificates, registry agreements. Arrgh. Most of things were fine, I know them. I had luck that I had a technical contact for the club. It would have been a nightmare of it's own otherwise.

We had problems transferring the domain, again, as you do. The other hosting company was to blame. They were the n00bs here. I went trough the law, technical guidance, etc. I was having heavy messaging with my technical contact about it, who was a middle-man for me and the hosting firms.
After a long while loop of waiting, reconfiguring, researching and messaging, until he transfer was finally over.

We had a long while of radio silence after some bug fixes. Until the Christmas came and I was invited to a Christmas party in a cottage, third Christmas party that year. It was great fun. We ate, drank, talked, went to sauna and had a playful adult stiga or sledging competition, etc.
I updated the site yet again, a stable version of the CMS were published. Yess!

Another radio silence came and year changed. It was broken off by a call to the opening of the fiscal year, the same day. This is today, or yesterday by now. This was just after my current company's board game night. I was really busy that day. A whole afternoon of second-hand shopping around the city with a bike. I counted 35 kilometers. Yes I go by bike, don't own a car or have an driving license... Yet.

I wasn't horribly late, around 30 minutes. I started eating and drinking. Free food and beer! They was also late, they should've got trough the business before I got there, before eating. So I ate and listened. Learned more about having business or an association in general. Until my matter came to be heard. They thanked me of the co-operation and made public the change of my reward sum, I WAS GRANTED 500€ REWARD for the work. It's still not an amazing sum in a larger point of view, but I can imagine that it's big deal for a small non-profit organization, which was loosing money. Everybody applauded, every 25 members of the club. I was greatly pleased. I will have to update their site a bit still, but they are going to pay the reward ASAP.

Did I mention that the school works around the taxes, legally. Taxes for the reward, if it were assumed as a wage would be 15%, for me, at the worst case scenario, only for getting the money to my hands.

I was offered another gig at the event, but didn't promise anything yet. I left before sauna, so we didn't get to change contact details. He will find a way to reach me if he really wants so. I'm a busy free man.

Did any of you have found a viable and reliable email hoster for custom domains that doesn't force you to transfer your domain(just setup the DNS records properly)?

And that can make programmatically possible write emails?