A call I had today, girl registered a domain and put it in her hosting package:

Girl: so where can I view my email accounts?
Me: *explains*
G: Oh, I wanted an email address with info or my first name as part before the @ but I only see an account with the name of my hosting account username?
Me: that's right, that's a default one you get :)
G: oh 😞 I....I.... I've always have wanted a domain name with my own email addresses linked to it and I thought I could do that this way 😩
(I could hear the disappointment and that she seemed very sad suddenly)
Me: do you see that "create new email account" button up there?
G: Yes..... Wait.... Can I make like multiple email addresses myself?!
Me: as many as you can manage inside your hosting account!
G: 😵😍 OH MY GOD
Me: Haha, enjoy creating some!
G: THANK YOU I LOVE YOU BYE
*Click*

It's those moments which can make your fucking day!

So I got the job. Here's a story, never let anyone stop you from accomplishing your dreams!

It all started in 2010. Windows just crashed unrecoverably for the 3rd time in two years. Back then I wasn't good with computers yet so we got our tech guy to look at it and he said: "either pay for a windows license again (we nearly spend 1K on licenses already) or try another operating system which is free: Ubuntu. If you don't like it anyways, we can always switch back to Windows!"

Oh well, fair enough, not much to lose, right! So we went with Ubuntu. Within about 2 hours I could find everything. From the software installer to OpenOffice, browsers, email things and so on. Also I already got the basics of the Linux terminal (bash in this case) like ls, cd, mkdir and a few more.

My parents found it very easy to work with as well so we decided to stick with it.

I already started to experiment with some html/css code because the thought of being able to write my own websites was awesome! Within about a week or so I figured out a simple html site.

Then I started to experiment more and more.

After about a year of trial and error (repeat about 1000+ times) I finally got my first Apache server setup on a VirtualBox running Ubuntu server. Damn, it felt awesome to see my own shit working!

From that moment on I continued to try everything I could with Linux because I found the principle that I basically could do everything I wanted (possible with software solutions) without any limitations (like with Windows/Mac) very fucking awesome. I owned the fucking system.

Then, after some years, I got my first shared hosting plan! It was awesome to see my own (with subdomain) website online, functioning very well!

I started to learn stuff like FTP, SSH and so on.

Went on with trial and error for a while and then the thought occured to me: what if I'd have a little server ONLINE which I could use myself to experiment around?

First rented VPS was there! Couldn't get enough of it and kept experimenting with server thingies, linux in general aaand so on.

Started learning about rsa key based login, firewalls (iptables), brute force prevention (fail2ban), vhosts (apache2 still), SSL (damn this was an interesting one, how the fuck do you do this yourself?!), PHP and many other things.

Then, after a while, the thought came to mind: what if I'd have a dedicated server!?!?!?!

I ordered my first fucking dedicated server. Damn, this was awesome! Already knew some stuff about defending myself from brute force bots and so on so it went pretty well.

Finally made the jump to NginX and CentOS!

Made multiple VPS's for shitloads of purposes and just to learn. Started working with reverse proxies (nginx), proxy servers, SSL for everything (because fuck basic http WITHOUT SSL), vhosts and so on.

Started with simple, one screen linux setup with ubuntu 10.04.

Running a five monitor setup now with many distro's, running about 20 servers with proxies/nginx/apache2/multiple db engines, as much security as I can integrate and this fucking passion just got me my first Linux job!

It's not just an operating system for me, it's a way of life. And with that I don't just mean the operating system, but also the idea behind it :).

When someone, after explaining it for 10 FUCKING TIMES, still doesn't get that WE ARE NOT HOSTING HIS MOTHERFUCKING SERVER SO WE CAN'T FIX HIS FATHERFUCKING COCKSUCKING EMAIL ISSUES.

FUCKING HELL.

More than half of all support calls and tickets we get are so fucking easily searchable through our own fucking website and search engines, it's really fucking annoying sometimes.

"how do I redirect a site?"
Type the fucking word redirect into our helpdesk page.

"how can i reset my email password?"
Literally fucking type the word EMAIL into fucking search bar?!

"hey the article said to go to yourdomain.com/webmail, I'm not getting anything!!!"
"what domain did you use?"
"yourdomain.com of course!"

😥🔫

"how can I add a domain to my hosting?"
Search for the FUCKING word DOMAIN on our online helpdesk.

IT'S REALLY NOT THAT HARD, PLEASE APPLY COMMON SENSE AND USE YOUR FUCKING BRAIN.

Client: We're gonna be hosting our site on [Overly popular shit host] via a shared hosting account.

Me: Well the performance isn't going to be stellar with WordPress on there, but if that's what you want, sure. I'll enable all the cache rules possible and make sure PHP 7 is running it, but there won't be any further optimizations I can do to make it faster with such limited hosting access.

[Next day after launching the website...]

Client: The website is super slow. I thought you were going to optimize it?

Me: That is the loading time with the optimizations I said I can apply. That host isn't great for performance unfortunately.

Client: Well you're going to need to find us a reputable host as a replacement, set up the account and move the website there so we aren't waiting forever for a page to load.

Me (in a reply via email):

Today someone called about issues with setting up email (they were hosting where I work) locally.

Fellow support guy spend half a FUCKING hour trying to explain it.

Throughout that half our, our activities existed of making gun-to-head gestures, sending meme faces back and forth (derps, fuckthisshitimout's, trololol's and so on).

It was hard to contain our laughter but damn he needed that badly 😆

So Someone in my team decided to create a cron job that auto send email to the client that says "GO FUCK YOURSELF" in clients' Hostinger (shared hosting) account .

My friend , why?

I was working as a contractor for a client who just got enough funding to hire a full-time dev. I lovingly referred to him as "Mr. Koolaid" because he was obsessed with whatever the newest hotness was and cried constantly about how the 3-year-old code-base didn't use The Next Big Thing(tm). This was my first interaction with him:

Mr. Koolaid: I'd like access to the github repository. My username is xxxx.

Me: We currently aren't hosting the code on github. If you send me your public ssh key, I'll get you access to the private server.

Mr. Koolaid: I'd like to access the github repository.

Me: It's not on github; send me your public key and I'll get you access.

Mr. Koolaid: Can we skype real quick? You don't need my public key to grant me access to the github repo.

*Mr. Koolaid proceeds to forward me github's documentation on adding users to an organization and the documentation for adding users to a private repo. The email is written in a very passive-aggressive tone.*

ಠ_ಠ

I didn't actually realize anyone could be this dumb. Sure, I'd heard stories, but I wasn't sure that I'd ever come across this level of stupidity in the wild. I was moving email across hosting accounts for someone, and I asked them to please navigate to a certain domain. Then they asked what navigate meant, so I told them to please type it into the URL bar. They said "OK." 5 seconds later, they said, "Which one do I click on?" They googled the url. So I asked them to please type it into the URL BAR. Then they asked what that was.

...like what? I just told you this yesterday. How fast does information fall out of your head? Do you forget where your toilet is when you wake up every morning? How do these people even function in society?

-_-

Because of hardware failure we had to move some vpns from one datacenter to another.

The team of highly untrained monkeys at my hosting provider were hired to do this. First they ran backups of all the systems. Then they started the moving process. A few hours later they were done. We got an email everything was back online.

So we restarted all our processes and no data was coming in from our Raspberry's around the country. So we start a little investigation. What did these buffons do, they changed our rsa keys.

So we kindly ask them to put the old keys back so we do not have to fix 200 changed key warnings on systems that are not remotely accesible.

Apperently something that can't be done because their back up process is automated and always makes new keys.

Holy fucking fuck, whats the point in having a backup its not an exact copy. Is this fucking normal?

Now I will be spending the next few weeks literally standing in cow shit reconnecting Raspberry's.

Thanks a fucking lot. Not!

fucking hostgator!

go suck a cock you developers!

everything from their payment system to their support is crap.

a few days ago, i purchased a website from hostgator, with a year of hosting during black friday weekend. i had obtained a black friday coupon code that entitled me to roughly $160 off its usual price. that said, i filled out the registration form and clicked the 'checkout' button.

right after i clicked it, i saw i forgot to put in the coupon code, and pressed the back button on my browser. then i put in the code and proceeded with checkout.

guess what?

those MOTHERFUCKING GREEDY ASS BITCHES charged me TWICE, one with the coupon and one without.

i contacted customer support and told them what happened after waiting about double the time i was supposed to be connected to support.

of course, they asked for my fucking "security" pin over the customer support live chat (totally not ironic).

they sent a confirmation email, and cancelled the payment without the coupon.

then ONE FUCKING DAY LATER, I tried to connect to my website.

MY SITE WAS FUCKING SUSPENDED.

die in a hole.

i contacted customer support once more, and after explaining the story, I had to wait four to eight hours.

i'll see how it turns out tomorrow.

die in a hole hostgator🖕

So my client wants to stick with their current hosting provider (Bell) because the company is "big" and "won't go anywhere anytime soon." I just said, well okay it can't be that bad. Bell charges about 10x more and gives you about 10x less compared to other options, but it's not my money so whatever. Well, Bell has the absolute worst customer service. They have an online support form where I can type in my questions and they will call me within a day to help me. They called me during work hours and I missed the call, so they sent me an email to let me know I missed the call and gave me a number to call. I called and I might as well have called my dog because the support didn't even know what a .htaccess file is. I emailed them back and asked if they could forward my email to someone in the hosting department that could help (because the phone support I got was shit). I got a reply saying they "can't"... yup, they used the word "can't", they can't forward the email and that I would have to call. Is everyone at Bell a fucking dick chugging brainless pile of moldy-ass shit biscuits!? YOU CAN"T SEND AN EMAIL? Turns out they do have a dedicated hosting support email, let's hope the email I send ends up in front of someone at Bell who at least has a slight clue how to use a keyboard.

Client had our company build them a site, they refused our hosting suggestions, and did not want any maintenance on their site.

They eventually left us as a client all together(they were getting other services so they occasionally got an edit or two) and sent several rude emails to delete their passwords so we wouldn't have access to their stuff anymore. I gladly gave the site over to the new company with a solid "good luck." I wanted nothing to do with this client anymore anyway.

Now I'm 9 months down the line and my AM sends me an email that the client wants maintenance. I'm already typing up a ranting email to tell them no, when I decide to check the site. There are WordPress php errors all over the site.

Idk what this other company did, but I want nothing to do with cleaning up someone else's screwups. If I were freelance, this would be a HUGE up charge.

Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.

One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.

I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.

I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.

We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.

[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.

tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.

When I left school I decided to apply for a junior dev role. I received a call back later that day and they tried to sell me access to some course with the promise of a job afterwords. They gave me a website to visit to find more information.

I Googled the company and found that it was as I suspected a scam and that they had been praying on the jobless for sometime.

So, I played around on the site they told me to visit for a while and found a rather simple SQLI. I managed to pull the admin email/password (which they stored as plain text) the email address belonged to a Gmail account.

I tried the password for the Gmail account turns out the account belongs to the person running the scam. I find an email from the hosting account and you guessed it the password was the same.

I pulled the site down and replaced it with a picture of the person running the scam along with his name and the words "I'm a dirty scammer".

Then I sent all the info to the police (he'd been running a few others scams too) not sure what that lead to I didn't hear anything back.

I bought my first VPS today. After years of hosting my email, websites, databases and backups services on my own physical servers both home and in real serverrooms.

Strange feeling, but it feels like something heavy was lifted from myself, I do not need to buy hardware if something fails.

A few days ago Aruba Cloud terminated my VPS's without notice (shortly after my previous rant about email spam). The reason behind it is rather mundane - while slightly tipsy I wanted to send some traffic back to those Chinese smtp-shop assholes.

Around half an hour later I found that e1.nixmagic.com had lost its network link. I logged into the admin panel at Aruba and connected to the recovery console. In the kernel log there was a mention of the main network link being unresponsive. Apparently Aruba Cloud's automated systems had cut it off.

Shortly afterwards I got an email about the suspension, requested that I get back to them within 72 hours.. despite the email being from a noreply address. Big brain right there.

Now one server wasn't yet a reason to consider this a major outage. I did have 3 edge nodes, all of which had equal duties and importance in the network. However an hour later I found that Aruba had also shut down the other 2 instances, despite those doing nothing wrong. Another hour later I found my account limited, unable to login to the admin panel. Oh and did I mention that for anything in that admin panel, you have to login to the customer area first? And that the account ID used to login there is more secure than the password? Yeah their password security is that good. Normally my passwords would be 64 random characters.. not there.

So with all my servers now gone, I immediately considered it an emergency. Aruba's employees had already left the office, and wouldn't get back to me until the next day (on-call be damned I guess?). So I had to immediately pull an all-nighter and deploy new servers elsewhere and move my DNS records to those ASAP. For that I chose Hetzner.

Now at Hetzner I was actually very pleasantly surprised at just how clean the interface was, how it puts the project front and center in everything, and just tells you "this is what this is and what it does", nothing else. Despite being a sysadmin myself, I find the hosting part of it insignificant. The project - the application that is to be hosted - that's what's important. Administration of a datacenter on the other hand is background stuff. Aruba's interface is very cluttered, on Hetzner it's super clean. Night and day difference.

Oh and the specs are better for the same price, the password security is actually decent, and the servers are already up despite me not having paid for anything yet. That's incredible if you ask me.. they actually trust a new customer to pay the bills afterwards. How about you Aruba Cloud? Oh yeah.. too much to ask for right. Even the network isn't something you can trust a long-time customer of yours with.

So everything has been set up again now, and there are some things I would like to stress about hosting providers.

You don't own the hardware. While you do have root access, you don't have hardware access at all. Remember that therefore you can't store anything on it that you can't afford to lose, have stolen, or otherwise compromised. This is something I kept in mind when I made my servers. The edge nodes do nothing but reverse proxying the services from my LXC containers at home. Therefore the edge nodes could go down, while the worker nodes still kept running. All that was necessary was a new set of reverse proxies. On the other hand, if e.g. my Gitea server were to be hosted directly on those VPS's, losing that would've been devastating. All my configs, projects, mirrors and shit are hosted there.

Also remember that your hosting provider can terminate you at any time, for any reason. Server redundancy is not enough. If you can afford multiple redundant servers, get them at different hosting providers. I've looked at Aruba Cloud's Terms of Use and this is indeed something they were legally allowed to do. Any reason, any time, no notice. They covered all their bases. Make sure you do too, and hope that you'll never need it.

Oh, right - this is a rant - Aruba Cloud you are a bunch of assholes. Kindly take a 1Gbps DDoS attack up your ass in exchange for that termination without notice, will you?

I was reminded of people's posts about preferred text editors in another post, so I thought I'd do the same, but also add some super old technology that I used along the way.

The first text editor I consistently used was pico. I used it to write my first webpage at school.edu/~username. It was a natural choice, because the it was the default text editor in pine, which is what we would all use for our email after opening a serial connection to the college's Digital Unix server. Or if we were the lucky ones who had a computer in a wired dorm, telnet. My dorm was not wired until my sophomore year.

I got my first job in tech in 2001, working as a night shift tier-one support technician. By this time, most people were using web based email, or POP3, but I wanted to keep using pine (or elm, or mutt) because I was totally in love with the command line by this time, and had been playing with Linux for two or three years by now. I arranged a handshake deal with a guy in my home town who had a couple well-connected NetBSD servers, to let me have an account on one for email and web hosting (a relatively new idea at the time).

I recall telnetting into my shared hosting account from the HP-UX workstations we had in the control room. I would look at webpages on HTML conventions and standards, and I kept seeing references to this thing called vi. I looked into it more deeply, and found that it was a text editor, and was the reason I always had to CTRL-Z out of elm. I was already finding pico to be lacking, so I found a modern implementation of vi called vim that was already installed on the aforementioned NetBSD server, and read through vimtutor on it. I was hooked instantly. The modality massively appealed to me, and I found editing files to be an absolute delight, compared to pico, and its nascent open source offspring/successor, nano.

My position on that hasn't changed in the years that have passed since then.

What's your text editor origin story?

I am so mad, I have no words for how fucking much I hate ever having to work or pass work to other incompetent developers or teams, what a fucking waste of time and resources.

After handing off the frontend - for the client to find some team, that would do it in the short time and budget he needs (multiple developers, more fast, much good), he found a team that seemed to be alright for the job and seemed alright to me too, now maybe a month or two later, the client contacts me, that they fucked something up and if I could talk to them.

The email I then received from them seriously made me speechles, mad and sad, all at same time, I spent multiple upon multiple hours, getting a very good readable documentation up (markdown with TOC, properly rendered headers, bulletpoints, all that shit), with all files, all services used, all credentials, even converted all ssh keys into putty ppk format, in case the developers are using windows and are too dumb to do it themselves, nginx configs, it had seriously everything, even too much to list.

They somehow managed to fuck up the entire server, while attempting to "add ssh keys themselves", EVEN FUCKING THOUGH I have included all the keys they need, all the hosting credentials, everything, yet they decided to fuck with shit themselves and completely annihilate the server in the process (HOW?!), so not even the webserver works anymore.

I am fucking speechless, I made it so fucking easy to gather all info and files they need, all properly put into well named folders, along the documentation in an archive and they somehow managed to nuke the fucking server, while attempting to add ssh keys?!

If you don't know how to config a server, then don't fucking touch it and just use everything, that got served to you on a fucking silver platter.

---

I'll just instantly answer the most annoying comment, that somebody could come up with: "why didn't you do it yourself?"

Because in a perfect world, a fully managed team, can do much more than a single developer can, especially in the same timeframe and from what I heard of said client, atleast they did something in terms of developing the system. (which surprises me, considering it's the same people that nuked a server, while trying to add ssh keys)

NewLifeNewHope update No.2 / Day 5

My Server Is finally opened and i installed 2x8 TB WDC Harddrives and SATA 128 SSD. I know this server is freaking garbage, but i got this PC for free, and have somewhat good-ish upgrade path, so heres the spec :
-Gigabyte H110m-S2 LGA1151
-Intel i3-6300
-8GB DDR4 single channel RAM
-128 GB SSD
-2x8TB Harddrives
-TP-Link 1000mbps NIC

so the plan is to make this server as the Main Repository -- yes no offsite backup plan for now -- and also i want to make this server as an Email Server and for hosting my company's website. I've already asked for static IP from my ISP and will take effect tommorow.

I need help for choosing the Operating System (i like centOS) for my server. and to setting this Server to work like what i planned but i don't know where to start, Any help and/or References will be great !

Uh-oh I fucked up.

Not at work, but with my website where I had an email forwarder to an external address. The forwarding was everything so that I could do the spam filtering and occasional check in one place. Unfortunately, that triggered the spam detection at the external address (after some years!), and my provider ended up on a blacklist.

That got me a pretty angry mail from my hosting provider who had already disabled the forwarding and wanted to make sure that I understood the issue and would not put it in again.

I thought about whether they had fucked up because it was even possible to do that, or whether I had fucked up because I should have known. Hm yeah I opted for the latter and apologised.

The support guy seemed happy that I didn't try to argue (possibly like other customers...), and advised that I just should add another account in my email client. Sure, at least that will prevent this shit from happening again.

He also mentioned that every single blacklist issue they had experienced in this year was accidental due to external forwarding issues and that they would consider just disabling it altogether.

Which is probably a smart move, just as hint for these ranters here who work at hosting companies. Or at least only enable external forwarding if spam assassin or so is in place.

Cheapskate's website deployment stack for new projects:

namecheap ($10 domain) + heroku (free hosting) + mailgun (free email) + Cloudflare (free SSL) = $10/year

Customers... haaaaaaaaa.
Installed email 1year ago.
Customers today: "hey nothing work today"
Not payed the hosting.
Fuck.

tl;dr. web hosting && a panic attack && security threat

i wasn't sure whether my brother's domain was hosted or not (because it wasnt showing a website and he didnt know any better).
so i decided to host a react-app for it on netlify and pointed the domain's nameservers towards it (a separate security threat at bottom).
all went well and now when you punch in the domain it ..all-behold.. shows a website.

NOW, i remember my brother was using the domain's email which probably means it was hosted, right?. so im panicking because im not sure whether i just deleted all his emails or not because it's 1:15 am and he's asleep.
there is a rant in there somewhere but im in too much of a shock as to how much data i might have just accidentally deleted
.
.
another tl;dr: my domain registrar let me change someone else's settings..
the reason i didnt know his domain settings is that he didnt know his password.
i had bought a couple of domains and was gonna host them on netlify. while i was doing this a bright idea hit me.. "you should finally build a website for your brother for the domain he bought 7 years ago"..
this is where the fun begins.
i sent an email to my registrar to point all nameservers of all domains to my nameservers and just to try out i included my brother's domain into it (i dont own this domain it's not registered by my email), and the next day i get an email telling me they've successfully made all changes.
.
Now tomorrow is monday and i'm going to their office to tell them i found a security flaw and see how long i can stall before actually telling them what it was and how their live's could've been made hell.

HEY Y'ALL! I need help.

So...... recently me and a friend are trying to move servers from a paid one to our own, named Vector. All of the web-side is basically done. However, port 25 is blocked by the ISP. After a few days of messing around in various Linux VMs, we gave up.

Point is, does anyone know where we could get a cheap VPS for email hosting?

When I started with PHP I had to implement an administration system for a small organization.
They using the smallest and most cheap web hosting to host the system and also their websites.
They host three systems and websites on three different web spaces.
Some weeks ago I got a call from them, that the system doesn't work. After a short investigation, I discovered that their '"designer"/boyfriend-of-the-boss created a new Wordpress site and thought it would be a good idea to change the PHP system to 7.2. The system runs on an old CakePHP (don't kill me for that, I had no experience -.-') version, which does't work with PHP 7.2.
I told them what the issue was and that they shouldn't change the PHP version to 7.2 because the system won't run on this version.
Some a week later, the same call, another administration system, the same reason, the same warning from my site.
Today, the third system doesn't work. I told them this is probably the PHP 7.2 problem again and explained, how they could resolve it themselves.
Suddenly I got an email from the designer: no, this time it is another problem, he didn't change anything and it just doesn't work anymore. And it is very urgent.
Guess what was the problem...AGAIN!

I deployed one of our staging websites to a free plan because the site is rarely used. Project Manager sends the stakeholders the new url. There will be a lot of 🤦‍♀️🤦‍♂️🤦 all around. Some of it’s my fault. A lot of it is just WTF.

Stakeholder: We still need the staging site because we don’t want to test in the live site…

PM: Okay. We didn’t say we were deleting the site. We are just moving it to a new and better hosting platform, so we’re letting you know the url has changed.

Stakeholder: This url is for the front facing page. How do I access the backend? [they mean the admin interface]

Me: The only thing that’s changed is the url for the staging website. So domain-A/account is now domain-B/account.

I thought that was a pretty straightforward way of explaining things, that even a non technical person would get it. They took the /account example as the literal login url.

Stakeholder: I forgot the password for our admin login and I submitted a password reset, but I realize I don’t know if I have access to the admin email. Or if it’s even a real email account.

WTF

I look back at the email chain and I realize that I gave the PM the wrong url.

Also, WTF x 2. How did this stakeholder not realize they were looking at the wrong website?? There are definitely noticeable style and content differences. And why would you have an admin login that uses a fake email??

Me: My apologies. I sent over the incorrect url. My instructions are mostly the same. All that’s changed is the domain.

Stakeholder’s assistant: [DMs me] How do we access the backend?

WTF…are they seriously playing this game and demanding I type out the url for them?! 🤬 I’m not playing this game and I just copy and paste the example that I already sent over.

They figure it out eventually. Apparently, they never used /account to login before They used /admin/index… but that would still bring them to /account, but with ?redirect=/admin/index appended to the url if they weren’t logged in. Again, WTF.

I know I made mistakes in this whole thing, but damn. I can’t even. I’m pretty sure this whole incident is fueling my boss’s push to stop supporting this particular website anymore so I can focus on sites that actually bring in revenue…and have stakeholders that aren’t looney and condescending like this.

Got the GitHub student developer pack in 10th grade (highschool)

I recently made an application for GitHub student developer pack which got accepted .
If you don't know what this pack is all about , let me tell you this pack gives you free access to various tools that world-class developers use. The pack currently contains 23 tools ranging from Data Science, Gaming, Virtual Reality, Augmented Reality, APIs, Integrated Development Environments, Version Control Systems, Cloud Hosting Platforms, Code tutorials, Bootcamps, integration platforms, payment platforms and lots more.

I thought my application wouldn't qualify because after reading the documentation , I thought that It was oriented more towards college and university students but nonetheless I applied and my application got accepted . Turns out all you need is a school -issued verifiable email address or proof of you current academic status (marksheets etc.)

After few minutes of the application I got the "pro" tag on my GitHub profile although I didn't receive any emails .

I tested it out and claimed the Canva Pro subscription for free after signing up with my GitHub account.

I definitely recommend , if you are currently enrolled in a degree or diploma granting course of study such as a high school, secondary school, college, university, homeschool, or similar educational institution
and have a verifiable school-issued email address or documents that prove your current student status, have a GitHub user account
and are at least 13 years old , PLEASE APPLY FOR THE PROGRAM .

Checkout the GitHub docs for more info..

Thanks !

My GitHub GitHub Username :
satvikDesktop

PS. I would have posted links to some sites and documentations for further reading but I can't post url's in a rant yet :(

So I had this Google account for all of clients social, hosting, etc.
Out of the blue client wants access to these accounts.
Unfortunately I had not logged into these accounts in a long time.
Now when I try to login Google is not sending 2f texts to my registered number, even the give code over call option is not working, my number is recieving texts and calls, so it's not a network issue.
To top it all off due to numerous attempts it won't let me try other options and my recovery email recieved security alert of the said attempts with no option of actually specifying it was a legitimate attempt.
Fuck this overly protective attempt at security and fuck the guy who thought it was a good idea to send emails about attempts but not including any option to actually do something about it.

This is the story of probably the least secure CMS ever, at least for the size of it's consumer base. I ran into this many years ago, before I knew anything about how websites work, and the CMS doesn't exist anymore, so I can't really investigate why everything behaved so strangely, but it was strange.

This CMS was a kind of blog platform, except only specially authorised users could view it. It also included hosting. I was helping my friend set it up, and it basically involved sending everybody who was authorized a email with a link to create an account.

The first thing my friend got complaints about was the strange password system. The website had two password boxes, with a limit of (I think) 5 characters each. So when creating a account we recomended people simply insert the first 5 characters in the first box, and the rest in the second. I can not really think of a good explanation for this system, except maybe a shitty way to make sure password are at least 5 characters? Anyway, since this website was insecure the password was emailed to you after the account was created. This is not yet the WTF part.

The CMS forced sidebar with navigation, it also showed the currently logged in users. Except for being unreadable due to a colorful background image, there where many strange behaviors. The sidebar would generally stay even when navigating to external websites. Some internal links would open a second identical sidebar right next to the third. Now, I think that the issue was the main content was in an iframe with the sidebar outside it, but I didn't know about iframe's back then.

So far, we had mostly tested on my friends computer, which was logged in as the blog administrator. At some point, we tried testing with a different account. However, the behavior of sidebars was even stranger now. Now internal links that had previously opened a second, identical sidebar opened a sidebar slightly different from the first: One where the administrator was logged in.

We expirimented somewhat, and found that by clicking links in the second sidebar, we could, with only the login of a random user, change and edit all the settings of the site. Further investigation revealed these urls had a ending like ?user=administrator2J8KZV98YT where administrator was the my friends username. We weren't sure of the exact meaning of the random digits at the end, maybe a hash of the password?

Despite my advice, my friend decided to keep using this CMS. There was also a proper way to do internal links instead of copying the address bar, and he put a warning up not to copy links to on the homepage. Only when the CMS shut down did he finally switch to a system where formatting a link wrong could give anybody admin access.

This is a part rant-part question.
So a little backstory first:
I work in a small company (5 including me) which is mostly into consultation (we have many tech partners where we either resell their products or if there is a requirement from one of our clients, we get our partners to develop it for them and fulfill the client requirements) so as you can see there is a lot of external dependencies. I act as a one-hat-fits-all tech guy, handling the company websites, social media channels, technical documentation, tech support, quicks POCs (so anything to do with anything technical, I handle them). I am a bit fed up now, since the CEO expects me to do some absurd shit (and sometimes micro manages me, like WTF I am the only one who works there with 100% commitment) and expects me to deliver them by yesterday.

So anyway long story short, our CEO finally had the brains to understand that we should start having our own product (which i had been subtly suggesting him to do for a while now!).

Now he came up with a fairly workable concept that would have good market reach (i atleast give him credits for that) and he wanted me to suggest the best way to move forward (from a both business and technical point of view). The concept is to have an auction-based platform for users to buy everyday products.

I suggested we build a web app as opposed to a mobile one (which is obvious, since i didnt want to develop a seperate website and a mobile app, and anyway just because we can doesnt mean we have to make a mobile app for everything), and recommended the Node/react based JS tech stack to build it.

At first he wanted me to single handedly build the whole platform within a month, I almost flipped (but me being me) then somehow calmed down and finally was able to explain him how complicated it was to single-handedly build a platform of such complexity (especially given my limited experience; did I mention that this is my first job and I am still in college, yeah!!) and convinced him to get an experienced back-end dev and another dev to help me with it.

Now comes the problem, I was to prepare a scope document outlining all the business and technical requirements of the project along with a tentative cost, which was fairly straightforward. I am currently stuck at deciding the server requirements and the system architecture for the proposed solution (I am thinking of either going with AWS - which looks a bit complicated to setup - or go with either Digital Ocean or Heroku):

I have assumed that at peak times we would have around 500-1000 users concurrently

And a daily userbase of 1000 users (atleast for the first few months of the platform running)

What would be the best way forward guys?

I did some extensive (i mean i read through some medium blogs! and aws documentation) research and put together the following specs (if we are going through AWS):

One AWS t3.medium ec2 instance for the node server (two if we want High Availability by coupling with the AWS load balancer and Elastic Beanstalk)

The db.t3.small postgres database

The S3 Storage bucket (100gb) for the React Front end hosting

AWS SNS for email/sms OTP and notification

And AWS CloudMonitor for logging amd monitoring.

Am I speculating the requirements properly, where have I missed??

Can u guys suggest what is the best specification for such a requirement (how do you guys decide what plan to go with)?

Any suggestions, corrections, advices are welcome

Don’t you just love it when you’re hosting company decides to do a big change on their email sending policies that breaks a bunch of your apps you have written the depending on sending out emails to users for verifications etc.? And of course they did this with no prior notice. Not the way I wanted to spend my weekend updating certain parts of the domain records to allow this to happen.

!rant

Need advice guys :)

just bought myself a nice domainname, and now I'm looking for a good email provider I can use for my domain.

Any of you can point me in the right direction? It can come at a price, as long as it is not too much, but I'm well aware quality service does not come free...

When I bought something second hand, I had a small chat with them and got to know that they need a new website for their small business. They told me they paid 800€ to an agency that didn't deliver anything - I suppose there's some misunderstanding but I don't wanna get involved in that).

I told them I could do it, but it's not really my field and I'm not sure if I want the trouble. I made clear I'd expect to be paid, I'd need to think about the amount..

Requirements should simple enough, static website can do. Nothing fancy really. They might even be able to DIY with a shitty website builder.. Needs to be hosted and working email. One red flag is the current situation regarding domain ownership because the former maintainer died...

Anyway I suppose this could be a nice side gig for beer money, with the initial setup paid decently plus a yearly fee for maintenance/hosting.

I don't wanna rip them off but also I don't wanna work a second job for pennies.. idk something like 500€ once + 150€/year would probably be ok? (incl. costs for domain/hosting/email)

I'm trying to improve my email setup once again and need your advice. My idea is as follows:
- 2-5 users
- 1 (sub)domain per user with a catchall
- users need to be able to also send from <any>@<subdomain>.<domain>
- costs up to 1€ per user (without domain)
- provider & server not hosted in five eyes and reasonably privacy friendly
- supports standard protocols (IMAP, SMTP)
- reliable
- does not depend on me to manage it daily/weekly
- Billing/Payment for all accounts/domains at once would be nice-to-have, but not necessary

I registered a domain with wint.global the other day and I actually managed to get this to work, but unfortunately their hosting has been very underwhelming.. the server was unreachable for a few minutes yesterday not only once, but roughly once an hour, and I'd really rather be able to actually receive (and retrieve) my mail. Also their Plesk is quite slow. To be fair for their price it's more like I pay for the domain and get the hosting for free, but I digress..

I am also considering self hosting, but realistically that means running it on a VPS and keeping at secure and patched, which I'd rather outsource to a company who can afford someone to regularly read CVEs and keep things running. I don't really want to worry about maintaining servers when I'm on holiday for example and while an unpatched game server is an acceptable risk, I'd rather keep my email server on good shape.

So in the end the question is: Which provider can fulfill my email dreams?

My research so far:
1. Tutanota doesn't offer standard protocols. I get their reasons but that also makes me depended on their service/software, which I wouldn't like. Multiple domains only on the business plans.
2.With Migadu I could easily hit their limits of incoming mails if someone signs up for too many newsletters and I can't (and don't want to) micromanage that.
3. Strato: Unclear whether I can create mails for subdomains. Also I don't like the company for multiple reasons. However I can access a domains hosted there and could try...
4. united-domains: Unclear whether I can create mails for subdomains.
5. posteo: No custom domains allowed.

I'm getting tired.. *sigh*

Okay one of my stupid mistakes (yep I had multiple...)

I had a client running a WordPress, some older people that don't know that much about computers. They created the whole content for their WordPress, but it was a very large one with a lot of pictures they struggled to place etc.

And 4 months later I get an email saying that the hosting of my domain has been deleted. And as I was too lazy to place their database on their hosting, I placed it on mine. It followed up by a complete data loss and I couldn't tell them....

Not proud of this, but I told them their server had crashed and I couldn't do anything about it.

They closed their business because of this.

I feel bad.

!rant
What do you guys recommend as a best reseller hosting for both web and email.

Have a question about email service providers. Specifically inbox delivery and warmup. Over the years I gathered a ~200k email database of players from my projects. I cleared them by using debounce.io and now I have 100k clean emails. That means I can send a mass newsletter and bounce rate should be good. Now my main question is what email services provider should I use? For email client I thought of setting up sendy.co, for hosting it use sendybay.com and for smtp use pepipost.com But the problem with sendy is that it sends emails without any delay. Like 2-3 emails a second. Is there a difference in terms of inbox delivery and domain reputation wether I send all emails in bulk with sendy or should I try to keep low profile and send lets say 1k a day? I have friends who use amazon ses and they are able to send even 100k a day, given that emails database is cleared(valid working emails) and bounce rate is low.

Was watching OITNB at home when boss called sounded urgent about SSL not working on one of our subdomains. We use a paid cloud app for some of our reports which. So the subdomain is a CNAME to the providers app subdomain. Recently there was an upgrade at our hosting but it shouldn't be related.

Boss: Hey, there is an error prompt when I visit our reporting site with https
Me: That's cos we never installed any SSL cert for that subdomain.
Boss: Well it worked before and you will need to get it fixed.
Me: Wait.. It worked before? How is that possible? We've never set it up and the subdomain is a CNAME pointing to another site which we don't own. The cert will have to load from their server and we have not done any setup with them.
Boss: I'm very sure it worked before the hosting upgrades. All along our customers has been accessing with https.
Me: Okay.... That's something new because and I am pretty SURE the last I checked, the app provider doesn't allow that yet.
* meanwhile I when to search the app provider docs and it says not able to support multiple SSL yet for CNAME
Me: Look, it says so here in the docs.
Boss: Ok, can you try to fix it as its important for the users to not see that error. It has been working all along.
Me: Hmmmm... I'll get back to you.

How do I fix something that didn't exist / broken?? How did it work before??

I know it can be possible to install the cert on the cloud provider end but we haven't done this before. And their support docs says feature not available yet.

Was it magic?? Am I missing something?? Anyway, I've sent an email to the provider's support team and telling them "it worked before"

Does anyone from here working by GMX? I am specially looking for a sysadmin.

The story is the following. We can't send emails to GMX addresses in general. I've contacted my provider, and they said, that they've contacted GMX several times but no solution has been made so far. This was almost a month ago and the problem still persists.

If anyone from here willing to help me clear this mess, or just give some explanation, I would be grateful. We are loosing reputation as a company having to answer from a different email address.

If it is a sensitive info please give me a channel where we can speak about the details.

Please note I am not a sysadmin by the hosting company, i am simply a customer of theirs.

!rant

Someone posted a link to a 30-day-security-challenge here on devRant some time ago and I just thought well, why not try to migrate away from the big companies - I've been using OneDrive as my only cloudstorage since the time when it was called SkyDrive and I've been hosting my Emails at outlook (via Live Custom Domains, a service that does not even exist anymore) for about 8 years now. Since I've always been lazy and since exchange activesync is a great feature if you have multiple calendars and want to sync them and your contacts to several devices I never tried to switch but now I am half done with migrating my data to my own nextcloud installation and my emails to my own mail server - since I don't want to loose the exchange functionality I am also setting up Z-Push and oh boy, this thing is bitching around but my webmail is already nicely integrated into nextcloud, IMAP / SMTP is up, configured and secured (still have to mess around with spamassassin as this email adress is floating around the web for about 10 years now). The only things to do is to get Z-Push work with STARTTLS and the card/caldav backend running and then the basic setup should be done.

I am just wondering if someone could hand me over a guide on how to sign / encrypt emails (GPG?)

Am thinking of hosting an e-commerce web app but also get the benefits for google apps for work.....
any idea for the reliable and affordable service??

Did any of you have found a viable and reliable email hoster for custom domains that doesn't force you to transfer your domain(just setup the DNS records properly)?

And that can make programmatically possible write emails?