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Client: Urgent! App is crashing!
Me inside: Wtf, Crashlytics didn’t send me anything, it betrayed me...
Me: What’s wrong?
Client: Some random user sent me email that app is crashing SOMEWHERE(!?)
Me: ................................... no problem, I’m working on it.
*Tomorrow*
Me: Fixed, everything works fine now (didn’t do anything actually)
Client: Great, nice work!
Client never mentioned that “problem “ anymore.
#likeaboss4 -
So following from this rant:
https://devrant.io/rants/618679/...
Warning long rant ahead
I resigned and my last day is tomorrow, I've released the app updates a week ago, patched a couple bugs for iOS.
My boss and the idiot who can't open an email on his phone go off to use the app as part of some training thing for the company.
I got a call yesterday saying the Android app has issues and I proceeded to ask my boss what type of phone they have:
"Samsung and Huawei"
I thought okay I need more info "what type of phone..." He responds with wouldn't have a clue....
I can't see the phone, didn't get a screenshot or anything like that but I'm expected to just know what the phone is.
My boss goes on to say yeah it's the app (he is literally the most computer illiterate person I could think of aside from guy who can't open emails on phone, how the fuck do you know that?)
Me: "From all the testing I've done the app works"
Look if you want a more robust error free update hire more than one developer I can't test every single fucking use case to determine the app is 100% bug free, I've tested on at least 10 phones before releasing the update just to be absolutely sure I got everything done and okay I missed something.
So I proceed to get my boss to tell the guy who has the issue I'll sign him up to the testing app to find out the cause and hopefully fix the issue, I setup crashlytics send the email and get a call from my boss saying the guy didn't get the email.
Well okay is it my problem that we have two emails for the same person where one of them is a typo? No it's the guy who asked and wrote down the email instead of actually forwarding a blank email from him to be absolutely sure, I sent the email to both just to be on the safe side.
I swear if he is another idiot who can't open emails on his phone well I can't help him, app works on my phone and the phones at work.
I need a phone where it doesn't work so I can get a solution I know works but if I have to deal with these idiots that can't even check an email how the fuck do I do that?
Sorry about the formatting just needed to get this off my chest before I start work.
Oh and I get asked "so who'll fix the bugs when you're gone" well I can't (in reality I'm not working for free, I'm not traveling 1 1/2 commute time to fix one bug for free, go hire someone you think will love to work for minimum wage and let's see if this guy can do what I did)8 -
Apple iPhone testing without being on the app store is so annoying, I had to sign up some people to test the app I've been working on and had issues on my end, it really is this whole security bullshit, really it isn't needed.
I couldn't get the team provisional certificate thing to show up because when I clicked the account the team certificate settings would disappear, only after right clicking and hitting help then clicking the team while it was selected could I go to the right window.
I don't see why it's so damn hard to do this crap.
Yet with Android, it's so easy.
I really have issues with the testing for this iPhone app, I went through so many different ways to try and get it to work.
Anyways all done, crashlytics is an awesome testing tool if you can get around that small issue I had.4 -
Dev: Hi Guys, we've noticed on crashlytics that one of your screens has a small crash. Can you look?
Me: Ok we had a look, and it looks to us to be a memory leak issue on most of the other screens. Homepage, Search, Product page etc. all seem to have sizeable memory leaks. We have a few crashes on our screens saying iPhone 11's (which have 4gb of ram) are crashing with only 1% of ram left.
What we think is happening is that we have weak references to avoid circular dependencies. Our weak references are most likely the only things the system would be able to free up, resulting in our UI not being able to contact the controller, breaking everything. Because of the custom libraries you built that we have to use, we can't really catch this.
Theres not really a lot we can do. We are following apples recommendations to avoid circular dependencies and memory leaks. The instruments say our screens are behaving fine. I think you guys will have to fix the leaks. Sorry.
Dev 1: hhhmm, what if you create a circular dependency? Then the UI won't loose any of the data.
Dev 2: Have you tried looking at our analytics to understand how the user is getting to your screens?
=================================
I've been sitting here for 15 minutes trying to figure out how to respond before they come online. I am fucking horrified by those responses to "every one of your screens have memory leaks"2 -
My son just flooded my apartment for the third time. Why a rant here, you would ask? Because he filled the place with water because I can't get my head out of my code, or, in this case, of a debugging session chasing a Crashlytics issue. It is an old apartment, and a previous tenant "fixed" a drainpipe on the bathroom so well that if you take a long bath, it just collapses and starts pouring water all over the place from a mesh strainer. I sent the kid to take a bath, thinking "I'll just take a look to this issue and then take him out in a few minutes". An hour and a half later...2
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Fabric (crashlytics) , I have to say it is helps so much when testing the iOS app, haven't gotten it to work with Android but I'd just install the apk anyways lol5
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Poor fellas. I feel what you're going through.
Look how spontaneous they were in mentioning the workaround part. Be vocal even if you have nothing to offer. 🤷🏻♀️
2 -
Fuck those assholes that screw with production apps in emulators and spam me with 13+ bullshit Crashlytics reports.
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It seems google index this link: https://devrant.com/search/...
for that query:
The Crashlytics build ID is missing. This occurs when Crashlytics tooling is absent from your app's build configuration. -
You know you need a new pc when android studio freezes after you app crashes when trying to print out the exception but Crashlytics is faster by sending you an email.
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