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Why does almost everyone act as if the world they live in is perfect, or is supposed to be perfect?

This is about approaching IT infrastructures, but goes way beyond IT, into daily lives.

Daniel Kahneman wrote about the "Econs" - a mythical creature that behaves according to rules and rational thoughts, that everybody is guided by, as opposed to Humans, who are irrational, intuitive and emotional.
My beef is with a wider perception, beyond economical analysis, profit, investment and so on.

Examples:
Organization A uses a 15 year old system that is crappy beyond description, but any recent attempt to replace it have failed. Josh thinks that this is a crappy organization, any problem lies within the replacement of that system, and all resources should be devoted to that. Josh lives in a perfect world - where shit can be replaced, where people don't have to live with crappy systems. Josh is stupid, unless he can replace that old system with something better. Don't be Josh. Adapt to the fucking reality, unless you have the power to change it.

Peter is a moron who downloads pirated software with cracks, at the office. He introduced a ransomware that encrypted the entire company NAS. Peter was fired obviously, but Sylvia, the systems administrator, got off easily because Peter the moron was the scapegoat. Sylvia truly believes that it's not her fault, that Peter happened to be a cosmic overgrown lobotomized amoeba. Sylvia is a fucking idiot, because she didn't do backups, restrict access, etc. Because she relied on all people being rational and smart, as people in her imaginary world would be.

Amit finished a project for his company, which is a nice modern website frontend. Tom, the manager says that the website doesn't work with Internet Explorer 8, and Amit is outraged that Tom would even ask this, quoting that IE8 is a dinosaur that should've been euthanized before even hatching. Amit doesn't give a shit about the fact that 20% of the revenue comes from customers that use IE8, what's more important to him is that in his perfect imaginary world everybody uses new hardware and software, and if someone doesn't - it's their fault and that's final. Amit is a fucking asshole. Don't be like Amit.

React to the REAL world, not what you WANT the world to be. Otherwise you're one of them.
The real world can be determined by looking at all the fuck ups and bad situations, admit that they happen, that they're real, that they will keep happening unless you do something that will make them impossible to happen or exist.

Acting as if these bad things don't exist, or that they won't exist because someone would or should change it, is retarded.