“Only Internet Explorer supports exporting data from QuickBooks”

-_____-

I had a discussion about SAAS and microtransactions with another dev. They are a little bit younger than me. The trend toward this in games and android apps were discussed. We found that we both avoid software which employs these business models.

We cannot be the only 2 people who avoid products employing these common business models. So I wonder what demographic pays for these services and products? I am to the point that if my kid asks to buy something in a game, I tell them that we will get rid of the game if they keep asking.

The only time I have paid for SAAS is when there is extraordinary perceived value. Quickbooks for small business is one such product (way cheaper than an accountant). Another is the Xbox game pass. So apparently for the game pass I am in the demographic.

Do we not like it because it is new? Or is it a kind of sleazy business tactic? I dunno. I would rather pay up front for most things. I feel like SAAS will be employed in software with proprietary file formats which require a subscription to even get to your data. Vendor lock-in.

I have spent the last 2 days on the phone trying to get support for certain issues...

- Amazon
- Quickbooks
- CRA

It is universal that all support lines are complete garbage. Shitholes for stupid people to get paycheques.

I have noticed that this task has actually had a negative impact on the emotional state and it upsets me further that I have allowed this.

I am getting a virtual assistant to handle this because frankly, my time is too valuable to be consistently wasted by stupid people delivering no results.

"I am a software engineer and have tried all the normal debugging techniques"

"Did you try restarting it?"

"Yes, that was the first thing I did..."

"Well, would you mind doing it again"

"Yup... It did not work"

"Hmmmmm....."

5 minutes of silence...

"Have you tried the next step that you already read on our support site"

"Yes!"

"Could you try it again for me?"

"FFFFUUUUUCCCCKKKK YYYOOOOOUUUUUU!!!!"

I am literally listening to someone who is reading the god damn support page (and reading it at what seems to be a 3rd-grade level) GREAT!!!!

Created a script to replace the contents of a file each morning before the users get into the office. This file is a QuickBooks .Nd network file that for some reason gets written with a bad config causing it to break QuickBooks on the network for the whole firm...

QuickBooks had no comment, and after weeks of trying to find out why it's doing it. I just created that script to replace it with the good config.

QuickBooks is such a fuckin pain in the ass

I've been tasked with adding QuickBooks online to a cloud solution we have. Being the newest dev here I did what any self respecting dev would do. Spent all day on stack overflow and Google 😂

Fuck today is just one of those fucking days. I'm THE junior and I'm just hitting a fucking wall with my task.

It's like I have Legos, I know how to build basic shapes and cars and planes, but I can't make the connection in my head to build more advanced things like a space shuttle.

Seriously anyone have any recent feedback on working g with QuickBooks online???