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My start at one of the Big Four (accounting firms).
The first two days of each month they organise "onboarding days" for the new starters of that month. (I so hate upper management buzzwords!) They sent me a formal invitation that looked like I was being invited to a ball with the royals, and they included the following super-smarty-pants line: "Dress code: would you wear jeans and t-shirt when you meet a client?"
And I thought: "I'm an effing hardware and software engineer for internal services. I will never meet a client." But I dressed formally nonetheless, and I went to the onboarding, and I hated every second I spent in those effing high heels, and don't get me started on how I managed to get a run on my stockings in the first hour.
The first day of the onboarding we sat through eight hours of general talks from senior employees who wanted to explain the "culture" and "values" of our company, but the worst of all was the three-hour introduction to IT services where they "helped us set up our new laptops" and taught us how to send e-mails and how to use the Company Portal.
On the second day, they divided us into groups depending on our speciality (assurance, taxes, legal, etc) and exposed us to further 8 hours of boredom related to our speciality. However, since the "digital services" thing was still new to them, we didn't have a category of our own, and we had to attend the introduction to one of the other categories, and I didn't understand one word of what was being said.
On the third day I finally went to my office and they provided me with a second laptop. It turns out that we engineers got different laptops and were allowed to manage it ourselves instead of letting central IT manage it for us. So I simply returned the laptop they had given me the first day and started working. However, for some reason, the laptop I returned was not registered, and two weeks later they started pestering me with emails asking where was the laptop "I had stolen". It took me 3 weeks of emails and calls to make them understand that I had returned the laptop immediately.
Also, on the two onboarding days we had to sign attendance, and since I forgot to sign the paper list on the second day, they invited me to the event the next month again. I explained to them that I had already attended the onboarding and didn't go, so they invited me again on the third month, and they threatened me with "disciplinary action" if I didn't go. After a week of lost time writing emails and calling people, I ended up going to the onboarding again just to sign the effing list.
In the end, I resigned during the probation time. That company was the worst experience of my life. It was an example of corporate culture so absurdly exaggerated that it sometimes reminded me of Kafka's Trial. I think they have more "HR representatives" than people who do actual work.6 -
Paranoid Developers - It's a long one
Backstory: I was a freelance web developer when I managed to land a place on a cyber security program with who I consider to be the world leaders in the field (details deliberately withheld; who's paranoid now?). Other than the basic security practices of web dev, my experience with Cyber was limited to the OU introduction course, so I was wholly unprepared for the level of, occasionally hysterical, paranoia that my fellow cohort seemed to perpetually live in. The following is a collection of stories from several of these people, because if I only wrote about one they would accuse me of providing too much data allowing an attacker to aggregate and steal their identity. They do use devrant so if you're reading this, know that I love you and that something is wrong with you.
That time when...
He wrote a social media network with end-to-end encryption before it was cool.
He wrote custom 64kb encryption for his academic HDD.
He removed the 3 HDD from his desktop and stored them in a safe, whenever he left the house.
He set up a pfsense virtualbox with a firewall policy to block the port the student monitoring software used (effectively rendering it useless and definitely in breach of the IT policy).
He used only hashes of passwords as passwords (which isn't actually good).
He kept a drill on the desk ready to destroy his HDD at a moments notice.
He started developing a device to drill through his HDD when he pushed a button. May or may not have finished it.
He set up a new email account for each individual online service.
He hosted a website from his own home server so he didn't have to host the files elsewhere (which is just awful for home network security).
He unplugged the home router and began scanning his devices and manually searching through the process list when his music stopped playing on the laptop several times (turns out he had a wobbly spacebar and the shaking washing machine provided enough jittering for a button press).
He brought his own privacy screen to work (remember, this is a security place, with like background checks and all sorts).
He gave his C programming coursework (a simple messaging program) 2048 bit encryption, which was not required.
He wrote a custom encryption for his other C programming coursework as well as writing out the enigma encryption because there was no library, again not required.
He bought a burner phone to visit the capital city.
He bought a burner phone whenever he left his hometown come to think of it.
He bought a smartphone online, wiped it and installed new firmware (it was Chinese; I'm not saying anything about the Chinese, you're the one thinking it).
He bought a smartphone and installed Kali Linux NetHunter so he could test WiFi networks he connected to before using them on his personal device.
(You might be noticing it's all he's. Maybe it is, maybe it isn't).
He ate a sim card.
He brought a balaclava to pentesting training (it was pretty meme).
He printed out his source code as a manual read-only method.
He made a rule on his academic email to block incoming mail from the academic body (to be fair this is a good spam policy).
He withdraws money from a different cashpoint everytime to avoid patterns in his behaviour (the irony).
He reported someone for hacking the centre's network when they built their own website for practice using XAMMP.
I'm going to stop there. I could tell you so many more stories about these guys, some about them being paranoid and some about the stupid antics Cyber Security and Information Assurance students get up to. Well done for making it this far. Hope you enjoyed it.
26 -
Fuck software assurance.
Fuck functional specifications, fuck software requirements, fuck V-model bullshit documentation, fuck integration test plans.
Fuck trying to shoehorn waterfall requirements into what clearly was an interative development.
Fuck me for being a single dev handling all this bullshit by myself.3 -
I forged a katana once, under the supervision of a swordsmith. Nothing super special like damascus patterning or anything, but the cutting edge was pretty sharp.
Ugh sorry, lame word jokes.
In terms of software...
Microsoft Office Ribbon (cutting edge at the time, lol). Only as a maintenance drone on a bunch of manual search-and-replace work and merge conflict resolving.
Ariane 6 family of rockets (Welding X-rays and other DICOM quality assurance).
Software for continuous flow chemistry, developing microfluidic PCBs to perform Elisa immunology assays during the Mexican flu outbreak. Idea was to eliminate the need for microplates, expensive robots, microwell washers, etc — just have blood plasma, enzymecoated nanoparticles, antigen, conjugated detection reagents and substrates flowing programmatically through a PCB with a spectrophotometer built in.5 -
I love how our industry has invented such important sounding yet meaningless job titles...
Developer, software engineer, software architect, developer evangelist, dev ops engineer, systems analyst, quality assurance engineer, code monkey...4 -
I really miss having a team. Don't get me wrong, right now I do what I love and I got into a position where I can actually do Quality Assurance instead of just testing and I enjoy being able to actually change things instead of just repeating what problems there are and acting surprised when the same processes produce the same bugs over and over again but I really hope that we'll interview anything else than mouthbreathers soon.
I'm aware of the fact that QA isn't sexy and that few people who could become "Software ninja Rockstars" choose to go into it but can it be that hard to find at least two or three people who can write and read code at least on a junior level and understand how web protocols work? I get the feeling my entire branch is nothing but shit talkers clicking around blindly on pages.
I just want to exchange ideas again, come up with innovative tools, tweaking processes, learning from and teaching each other while we watch the entire operation get more and more efficient.1 -
Worst enterprise software experience... I was fresh out of college, and needed money. I was working in a call center, fielding IT helpdesk calls for a major US telecom company, who had just acquired a competitor. One day I got to work and about ten of us were given a new desk, new phone number, an an email address at the newly acquired company. My manager said to us "We have no clue how any of their proprietary systems work, what servers they run on, or how to login to them. Your phones are ringing, make sure you take good notes so the Tier-1s can help out next week. Good luck."
Trial by shit-storm fire, all while trying to convince the caller that yes, I did know what I was talking about. It was a lot of cold calling random employees whose job title in the corporate directory looked even remotely close to somebody I could escalate a ticket to. They didn't use the same ticketing system we used, so it was a lot of copy/pasting between two ticketing systems. To this day, I still have no clue what happened to their original call center staff. I'm sure they must have had one, but it seemingly just dissolved overnight.
That job was the springboard to my development career. I left for a gig in software helpdesk, then to quality assurance, automated testing, and now I'm a senior DevOps engineer. It was worth it. -
Fantasizing about stabbing SharePoint in the throat, I'm being forced to contact Microsoft tech support, so I need to obtain our software assurance account info.
Our company's rep sends me our SA account numbers (assuming that was all I needed) and the link to create an incident.
Step through Microsoft support ticket 'wizard' which ends with requiring a login with a Microsoft account.
Me: "What login account should I be using?"
Rep: "You shouldn't need one. Just use the SA account number and access ID I sent you."
Me: "There is no entry for those values. I step through a support 'wizard' and the final page redirects me to the Microsoft login page."
Rep: "Use your work email address."
Me: "I can, but I shouldn't have to use my personal outlook email address. Can I just send you the issue and you submit the ticket? After the ticket is created, all the correspondence will be through email anyway."
<30 min. later>
Rep: "I just linked your work email address to your company's account. You should be able to login now."
Me: "Same error. I think you're messing with me."
<30 min. later>
Rep: "Select the option to create an account with your own email."
Me: "Now I know you're messing with me. Already tried that and received the error 'You cant sign up here with a work or school email address'."
Rep: "Weird...I guess Microsoft changed their policy."
Me: "So now what?"
<1 hour later>
Rep: "You might have to send me your SharePoint issue and I'll get a ticket created. After the ticket is created, I'll change the contact email address to you."
WHY DIDN'T YOU DO THAT TWO HOURS AGO!
Whew! Thanks devRant...that's better. I put the knife down and now only want to punch SharePoint in the face.3
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