Join devRant
Do all the things like
++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatar
Sign Up
Pipeless API
From the creators of devRant, Pipeless lets you power real-time personalized recommendations and activity feeds using a simple API
Learn More
Search - "clients sometimes nice"
-
Wow this one deserves a rant. Where should I even begin? I got a new job for over half a year now doing work in an agency. We're building websites and online shops with Typo3 and Shopware (not my dream, but hey). All fine you might think BUT...
1) I have been working on the BIGGEST project we have all by myself since I started working at this company. No help, nobody cares.
2) If something goes wrong all the shit falls back to me like "wHy DiDnT yoU WoRk MoRE?". Seriously? How should one dev cover a project that's meant for at least two or three.
3) The project was planned four years ago (YES that's a big fat FOUR) and sat there for 3,5 years - nobody gave a fuck. I got into the company and immediately got the sucky shit project to work on.
4) I was promised some time to get familiar with the projects and tech we use and "pick something I like most to get started". Well that never happened.
5) I was also promised not to talk directly to our customers. Well, each week I was bombarded with insults, a shitload of work and nonsense by our customers because (you guessed it) I was obligated to attend meetings.
6) The scheduled time for a meeting was 30 minutes, sometimes they just went on for over two hours. Fml.
7) Project management. It does not exist. The company is just out to get more and more clients, hires more god damn managers and shit and completely neglects that we might need more devs to get all this crap finished. Nope, they don't care. By the way: this is not like a 200 employee company, it's more like 15 which makes it even sadder to have 4 managers and 3 devs.
8) We don't use trello (or anything to keep track of our "progress"), nobody knows the exact scope of the project, because it was planned FOUR FUCKING YEARS AGO.
9) They planned to use 3 months on this project to get it finished (by the way it's not just an online shop, it has a really sophisticated product configurator with like 20 dependencies). Well, we're double over that time period and it is still not finished.
10) FUCK YOU SHOPWARE
11) The clients are super unsatisfied with our service (who would have guessed). They never received official documents from us (that's why nobody knows the scope), nor did they receive the actual screen design of the shop so we just have to make it up on the go. Of course I mean "I" by "we", because appearently it is my job to develop, design and manage this shit show.
12) My boss regularly throws me in front of the bus by randomly joining meetings with my client telling them the complete opposite of things that we discussed internally (he doesn't know anything about this stupid project)
13) FUCK YOU COLLEAGUES, FUCK YOU COMPANY, FUCK YOU SHOPWARE AND FUCK YOU STUPID CUSTOMERS.
14) Oh btw. the salary sucks ass, it's barely a couple of bucks above minimum wage. Don't ask me why I accepted the offer. I guess it was better than nothing in the meantime.
Boy that feels good. I needed that rant. But hey don't get me wrong. I get that dev jobs can be hard and sucky, but this is beyond stupidity that I can bear. I therefore applied for a dev job in research at a university in my dream country. Nice colleagues, interesting projects, good project management. They accepted me, gave me a good offer and I can happily say that in 6-7 weeks my current company can go fuck themselves (nobody knows the 10.000+ lines of code but me). Just light it up and watch it burn!20 -
'lashed out' to a client for the first time yesterday.
Clients have the habit to call after tickets and while its annoying, it's manageable if it happens *sometimes*
It was happening the entire fucking morning and when a client called for an update about a ticket for the second time, I couldn't help but sound frustrated.
"how far are you with the ticket?"
"i have other things to do as well, you know, you're not the only customer i have to help right now"
"i understand, do you possibly have an eta?"
"no. You're next in line, is that clear enough?"
"okay" *hangs up*
*crap*
He e-mailed me afterwards apologizing, that was nice.
I'm sorry sir 😥 nothing personal but it can become so fucking annoying sometimes.4 -
You know. I have mixed feelings on the way people have been reacting to senzory's rant regarding the way he deals with clients. Some people believe that he is unethical, some people see it as just business(me included) but to see what the community says is somewhat interesting.
First, let me be clear on something: i have been fucked over by clients many times for being a nice guy and trying to play it nicely.
Because of this I am selective of who deserves good treatment and who gets to fuck off. But regardless of the client I do the same thing: regardless of who it is, nice or otherwise. If a project will take 1 week to complete then I tell them that it will take 3 to 4 weeks. Why? Well because I have many things on my plate, I am married and have two children, one lives with me and I try to spend as much time with them as I can. I work from 8 to 6, sometimes later and when I get home I sometimes don't do shit since at work I maintain the web services of 2 fucking college campuses.
I don't look for my clients. Through word of mouth they come to me. And being in a privileged position(there are about 5 devs here and they all suck) they can either do with my times and fees or can fuck off over the border where Pedro will do their shit on vbscript and classic ASP(which I like, but you know why this is not an option in 2018)
Apps can be sold for large quantities of money, regardless of what their use case is, if a company wants to outsource their apps to an external developer(such as yours truly) that means that they are willing to play the game. And that is what business is: a game, a survival game.
Where I live, a company will not think twice of firing a single mother for whatever reason. In the U.S of A, and specially in Texas, you can be fired for whatever reason. I have automated people's jobs without knowing it, I have made people lose their jobs and saved companies thousands with my apps. Things like that were not know to me, had I known that someone would have lost their jobs I would have tried differently.
If a company is willing to tell employees(loyal employees) to fuck off, then i do not regret charging what I do and hustling the way I do with rat faced dickheads that care not for people. If I could I would destroy entire companies here. But that is for another story.
I have been used, insulted, gambled with and have been lied to, to my face by these companies. Which has left me jaded.
Oh now, trust me. I am still highly optimistic and nice. And if someone has a small business and I can help them out, then I will lower my rate and give positive vibes in the hopes of making things better through karma. I want to see the best in people. But this does not stop me from being a shark and giving quotes the way I do.
Because companies, as an overall entity are not people with the best intentions(sometimes) and they will not take your kindness, they will take advantage if possible in an effort to save money. Its just dickhead business.
So why, as a professional and privileged developer that obtained his skills through intense study and practice, a wizard by all means, should lower to these nameless, Faceless entities?
Why should i give them the fairness they do not give others? Why should I play the high morale game and come out as a loser?
At the end of the day, I get to swim in my own pool of success, knowing that they did not get the chance to fuck me over
So if you tell me that you took advantage of your hard earned skillset, and built a cross platform app(which compiles to native binaries) and sold 2 products for one, I will tell you that you are an excellent player at their game. If you tell me that you finished before and got to charge for 2 weeks of work doing just 2 days I will say that you are an excellent time manager. And if you tell me that at the end of the day you managed to keep said customer I will tell you that you are a true professional.
There is a difference lads, in selling a product to big momma jamma's cajun restaurant, to the largest logistics company around.
Be nice to those that desserve it.6 -
!Rant
one of my client is spanish speaking.. so, after two seasons of narcos I am with him like : "tranquilo...si patron".. kinda fun :D1 -
I am forced to work with a client's notoriously slow SOAP api. Slow in this case is 1.5-2s per request.
The api is structured rather... creatively... at the same time. So we have to bombard it with thousands of requests to build our data base with historical SOAP data. Also the data sometimes is a couple of hours late, giving a flat line (all values at 0) until retroactively fixing the output for the same requests.
So to fill one dev data base with a year's worth of historical data (nice to have when testing a dashboard application) we hammer the api with ~20k requests (~1 million if we want to be thorough).
Best thing about that: There is no staging/test api and the prod api seems not to handle lots of requests at the same time very well...
Latest thought: Maybe we could put a varnish cache in front of the SOAP for testing. Better have wrong data, than nothing at all and we don't kill the prod clients every time we ramp up a new instance.
Also that would dramatically decrease the 4.2 hours of data pumping to about 7 minutes after the first run. -
TL;DR: This year I changed job to a quite toxic company and because I have to work for two different clients in parallel I'm burning out. I need suggestions about telling about my mental health to my employer or request to change clients because of their incompatibility
----
At the begin of this year I changed work from a small startup (which was nice, but they didn't pay very much) to a consulting company and since then I'm experiencing my first burnout.
Just to give some context, the first month or two months in this new position were nice: the project I've been put on was difficult, but the other people in the team were very kind and helped me navigate through the codebase. After there quiet months, I've been put on a second project (in parallel with the first one), same domain but different client and the two clients must not know that I work for other clients. This doesn't work particularly well because both of the clients require me a full--time presence and both the teams have the tendency to call you without any warning and without setting up a meeting on calendar and beacuse of this I pass 3/4 of my day on such useless meetings (which many of them I have to be present at the same time, and sometimes one meeting is in English and one in Italian) without getting any job done and now both my leads are getting frustrated by my delays.
To make it all worse, when I was contacted from the headhunter it was for a mobile developer position, but because of my previous position my employer thought that I could temporary work on one java project because there was scarcity of developers and I could be a nice fit.
I'm not sure if I sum up my situation clearly of it's confused (I'm sorry about that), but tomorrow I plan to call my employer to tell him that I can't take it anymore and something has to change, I just don't know if I should put it on the incompatibility of the two clients, my mental health or both6 -
Have you ever considered switching to IT support/help desk?
I mean, sometimes I try to analyze my own situation from a 3rd person perspective and I realize I could have a pretty much stressless job with still enough money to live a normal life.
I have a BSc and MSc(soon to have) in CS, with focus on AI/ML. I've always been a geek with a problem solving attitude, that's why I got into computers in the first place. And now I'm pondering if I should just try an IT Support position, it's the kind of things I used to do as a teenager when a classmate had a network/computer problem, it doesn't even feel like a job to me. I could call it a day, get home at 5/6pm, and spend time on my personal projects (software, infosec) with a fresh mind, going to bed (and sleep) knowing that the next day would be a nice one. No clients wanting a new feature that you gotta implement and push on a production server friday afternoon because your ceo(who is also a pseudo proj manager) just said:"Yes, we can", while you watch the technical debt rising like amazon's stocks.
Maybe this is just the burnout talking, I don't know. Maybe I should just try being a software engineer outside of Uni in the first place, and only then start pondering.
Maybe a sysadmin position...
Have a nice day12