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Search - "back billing"
Fuck today was weird.
Today I received almost half a million on my bank account. 😯
Someone changed the ancient cryptic billing system. My user account at work has id 32 in the database, and the dev referenced the size of the creditor id instead of the of the value of the ids itself, and they're u32 ints... So ALL the money moving through our platform was accidentally transferred to my associated bank account.
For all the unit tests we have, this bug tumbled right through.
And no one at finances thought a transfer that big, to a backend dev they know by name, was suspicious — with almost no money going to other creditors...
That worries me a bit. The fact that this shit can happen, even at high test coverage, just because someone mindlessly did a wrong autocomplete or something.
Of course I will send it back... after two weeks and a few hundred € of interest.13
After returning back from the company we were purchasing a new phone system (hardware+software, $100K+, kind of a big deal)
VP: “I need the new phone system software integration for our CRM by next week. I need to demo the system for the other VPs”
Me: “No problem. Were you able to get their API like I asked?”
VP: “Salesman didn’t know for sure what that was, but he said all the developer software documentation is on their site.”
Me: “Did he give you a URL? Their main site is all marketing mumbo-jumbo. I assume there is another one specific for developers.”
VP: “Yea, he might have said something, but I don’t understand why you need it. The salesman said the integration would be seamless. He showed me several demos.”
Me: “No, I mean I need to know, is the API a full client install? a simple dll? is this going to be a web service integration? How will I know what to program against?”
VP: “I think I heard him say something about COM? Does that sound like an API?”
Me: “It’s a start. Did he provide you anything, a disk, a flash drive, anything with the software?”
VP: “No, only thing he told me was our CRM integration would be seamless and our development team would have no problems.”
Me: “OK..OK…I get it…he’s a salesman. Is there an 1-800 number I can call? A technical support email address? Anyone technical I can reach out to?”
VP: “Probably, but I don’t understand what the problem is. I need the CRM integrated by next week. I gave the other VPs a promise we would get it done. I do not break promises.”
Me: “Wait…when are we installing the new system?”
VP: “Well, the purchase order will be cut at the end of the month’s billing cycle, the company has about a two month turnaround time to deliver and install the hardware, so maybe 3 months from now? Are you going to be able to have the integration ready for next week?”
Me: “If we won’t see any of the hardware for 3 months, what exactly am I integrating with?”
VP: “That API you wanted or whatever it is. COM…yea, it’s COM. I was told the integration would be seamless and our developers would have no problem. I don’t understand why you can’t simply write the code to make it work. Getting the hardware installed is going to be the hardest part.”
Me: “OK, so I have no documentation, we have no hardware, no software, and no idea what this ‘seamless integration’ means. I’m afraid there isn’t anything I can do right now. ”
VP: “Fine!...I’ll just have to tell the other VPs you were not able to execute the seamless integration with the CRM.”
Which he did. When the hardware+software was finally installed, they hired consultants (because I “failed”). I think the bill was in the $50K range to perform the ‘integration’ which consisted of Excel spreadsheets (no kidding). When approached with the primary CRM integration, the team needed our API documentation, a year’s development time and $300K. I was pissed off enough, and I had the API documentation, I was able to get the basic CRM integration within 3 days. When an agent receives a call, I look up the # in our database, auto-fill the form with the customer info, etc. Easy stuff when you have the documentation.
The basics worked and the VP was congratulated by ‘saving’ the company $300K. May or may not have been bonuses involved, rumors still out on that one, but I didn't see em'. Later my manager told me the VP was really ticked that I performed the integration ‘behind his back’, but because it was a success, he couldn’t fire me.10
Fuck you gas company for back billing me 1500...I don't need you...built my own heating system...and with my managed pdu I can switch on remotely so its warm when I get home...so you can shove your heating app up your arse as well11
Just got my Christmas present from Shopify:
You have 45 days to integrate with our new Billing API or lose your app on our app store.
Because I just LOVE dropping everything to deal with yet another mandatory Shopify change. Have you guys not heard of backwards compatibility?
My coworker just spent *weeks* getting our app approved, including submitting an obscene amount of information and multiple live reviews and now they're threatening to remove our listing from their app store if we don't adopt their new API by the end of January, requiring a complete re-submission and review to get it back on.
This is apparently a completely normal way to do business to Shopify.4
My personal AWS account just got suspended and it was the most terrifying thing ever.
It's back up now and reactivated once I paid up. Just a bounced payment on an old account caused it but for any of you out there who have this fear this what happens:
1. Amazon email you with reminders every few days.
2. The emails change to give a shut off date.
3. Your account is then locked after that date.
4. If you want imminent attention you have to pay $49 to talk to them.
Bonus tip : go to their billing page on your account, this isn't locked and allows you to pay up without paying the support fee.
Senoir dev was assigned to make a webapp for billing
Dude uses dreamviewer and writes code like a bitch
Phpmysqljqueryhtml whole thing mixed very badly and undocumented
His function name format fun_1()
a simple update cost him a day,
Told him to use brackets atleast and also a framework ,guy denies
Days go by
He learns a lot of stuffs from me ,like how to use inspect in chrome lol, how to use sqlite for small projects , and orm and frameworks.
He used to pin his mistakes on me, so that boss gets angry on me
Then i quit the job
2 years went by
Now he is unemployed, nobody wants a 24 year old plain php coder and template editing web developer
Anyway I hired him, he was my first senior, whatever he did,it didnt matter to me, bcoz i remember
the days we spent on the same hall right next to each other coding in php,
days we brainstormed to fix a div
Also the days we ate lunch and breakfast together6
So, a few months back my mother had some issues with her windows 10 box not being able to do proper backups to a backup partition. At the same time I was pulling insane hours at work and writing on a eBook on commission for a guy, besides having small kids with on and off flu and shit.
Needless to say, I didn't have time to look at the backup issues. Well, even though my mom is one of those dogs you can't teach new tricks, she has always been resourceful enough to get help with things.
This time she picked up the phone and called Microsoft Support, got some guys to remote in and take a look. They messed around a bit and said they were done.
She phoned me up later that day to tell me how proud she was of herself for doing that. Of course, she skipped telling me the important bit about she actually calling them, rather describing it as "Microsoft was just on my computer and fixed it".
You can imagine my immediate reaction, cold sweat running down my back, adrenalin rushing in as I dug through the details of what had happened.
A few days later she calls me up again and tells me the problem is back, and we agree that even though the MS dudes was not able to fix it at first, she should try again, as she had a ticket to reference.
The next attempt by MS actually fried her partitions, and apparently they had f-ed up trying to delete and recreate the backup partition.
That's not the worst of it though. Since they fried her disk, her computer crashed and naturally the remoting won't work. In our country, they have no people on the ground to do hands on help, and they didn't have a partner near by. Her not having a win 10 usb stick, nor a spare computer to make one, she was in a surreal predicament.
She was also quite pissed, and pissed off mums are not to be messed with. She managed to get Microsoft to agree to cover the costs of a non-partner to visit her to fix the problems, and using her as the middle man, they made an agreement with the 3rd-party tech support company.
After the box was fixed though, some more issues arose... regarding billing. The 3rd-party tech support was unable to get in contact with the person at MS that was going to sign off on the bill, and again using my mom as the middle man, it was agreed that my mom, as the customer, was to be reimbursed for the bill to the 3rd-party.
Guess what... 3 months went by, with weekly follow-ups and nagging from my mom, and still no money...
At this time, I had time to help her, and after some digging and borderline stalking, we managed to get the phone numbers of some of the higher ups in my country, and she started calling them directly.
After talking to a couple who refused to help, she reached the Vice President of the country branch, and was finally able to talk to someone who gave a shit.
Still took over a month more to actually get the money, but now she had someone who actually gave her statuses, receipts and ETAs.
Let's talk about the cargo cult of N-factor authentication. It's not some magic security dust you can just sprinkle onto your app "for security purposes".
I once had a client who had a client who I did server maintenance for. Every month I was scheduled to go to the site, stick my fingerprint in their scanner, which would then display my recorded face prominently on their screens, have my name and purpose verified by the contact person, and only then would the guards let me in.
HAHA no of course not. On top of all of that, they ask for a company ID and will not let me in without one.
Because after all, I can easily forge my face, fingerprints, on-site client contact, appointment, and approval. But printing out and laminating a company ID is impossible.
With apologies to my "first best friend" in High School, I've forgotten which of the dozens of canonicalisations of which of your nicknames I've put in as my answer to your security question. I've also forgotten if I actually listed you as my first best friend, or my dog - which would actually be more accurate - and actually which dog, as there are times in my High School life that there were more tails than humans in the house.
I have not forgotten these out of spite, but simply because I have also forgotten which of the dozen services of this prominent bullshit computer company I actually signed up for way back in college, which itself has been more than a decade ago. That I actually apparently already signed up for the service before actually eludes me, because in fact, I have no love for their myriad products.
What I have NOT forgotten is my "end of the universe"-grade password, or email, or full legal name and the ability to demonstrate a clear line of continuity of my identity from wherever that was to now.
Because of previous security screwups in the past, this prominent bullshit company has forced its users to activate its second, third, and Nth factors. A possibly decade-old security question; a phone number long lost; whatever - before you can use your account.
Note: not "view sensitive data" about the account, like full name, billing address, and contact info. Not "change settings" of the account, such as changing account info, email, etc. Apparently all those are the lowest tier of security meant to be protected by mere "end of the universe"-grade passwords and a second factor such as email, which itself is likely to be sold by a company that also cargo cults N-factor auth. For REAL hard info, let's ask the guy who we just showed the address to "What street he lived in" and a couple others.
Explaining this to the company's support hotline is an exercise in...
"It's for your security."
"It's not. You're just locking me out of my account. I can show you a government ID corroborating all the other account info."
"But we can't, for security."
"It's not security. Get me your boss."
"It's for security."8
Things that make you regret you are not a normal grunt in any other fucking job outside of software development...
Few years back we had the biggest customer ever close to signing contact with us (b2b). They had a CRM they wanted to connect to our CRM because their users didn't want to use IE with ActiveX anymore, the old software was a fucking RDP over IE to a server behind a VPN.
Boss brags how we can implement every API on Earth with our team and gets the contract signed. Technically not a lie but we agreed on a company meeting a few month prior to not implement each API for every customer but expose one ourselves because we had enough big customers on that one software to not want 100+ unique API connectors in our code.
So we apparently agreed to not only build our side of the API but also pay 2/3 of the bill of the other company for implement their shitty excuse of an API...
Fast forward a few month, talking to the other companies dev daily to get their API up and running, our part is long done. Finally get things set up and data flows... suddenly shit hits the fan. That shitty excuse of CRM can't expose the created and modified timestamps to the API. Webhooks never got implement and now we have no way of knowing which data changed because their side is completely passive.
Fast forward to a few weeks back. Still no solution. Shit is running, barely. Data inconsistency is low because everyone knows they should never change things in the old CRM because the changes might not be synced. (Only one indictor is a custom modified date on the main customer data that only updates if the main data was changed but there are 20+ different possible subsets. Can't get changes in subsets detected, like ever)
One fucking grunt updated 129 customer-profiles in the old CRM. Nothing was synced.
They still use the old shit for billing.
Their it-crowd-guy calls me up:
"Sorry but we need to generate the bills tomorrow and there seems to be some kind of desynchronization between the databases"
No shit? Someone did exactly what we told you not to do and now that one thing we warned you about happened but now it's our fault? Use the fucking force sync button we built for that purpose and that purpose alone. It will only take 7 days because that fucking SOAP API is slow as fuck and you have millions of datasets to sync...
Fml I might just try and jump out the window, sounds like a lot of fun in days like this.
tl;dr never implant against dynamics ax aif soap API if you want to keep some basic level of sanity2
Hey fellow devs,
i finally did it! i applied as a junior dev in a software company for inHouse projects. the job interview is today in one week.
little background story for those of you who are just procastinating at this time:
i have started coding when i was in school. just little stuff - nothing special. after i finished school i edjucated in the business field (did not found the english word. something like office person or in our words "user").
after that my company changed the ERP System and i wanted to do that so badly. and i got that job. i worked my ass of to get that baby running. from entering the orders to production to shipping and billing, i made that all happen by myself. as we had some very specific requirements i also wrote applications myself. after about three quarters of a year we switched to the new system and it ran smoothly (company is producing windows and doors). i was so proud when the first windows were finished.
BUT there was one problem. I was alone. no second it person i could talk to. no one i could learn from and no one who could learn from me. i then decided to change the company. same product, same job - but within a team. It was a whole other experience. i really enjoy the exchange with my colleagues. we learn from each other and we solve problems together. we can rely on each other. As i worked there i also wrote applications for inHouse usage and i even launched my own first app (not related to company - private commercial project)
BUT there is one problem. I am still the only dev. so i try to code the lease i can at my current job so that the team still works and the whole system stays maintainable for everyone. I do not feel good holding back the desire to code something. so after two years (and with a lot of talks with my cousin) i finally applied for a job as a "real" developer.
I have no bachelor, so the invitation for the job interview made me so damn happy. i really hope that i can transmit my passion for this job and if everything fits that they take me.
The next rant will then be about the result of my job interview :)
PS: even if i do not get the job. i am proud of myself that i applied!
Thanks for reading, potato potato1
Fellow ranters I have a question.
Do any of you have experience of going from a consultant job to working as a developer for a product company, where the thing you're developing is the actual product and not just some side thing (like a infrastructure company having a website for example).
If so, how did the experiences differ from one another?
I'm considering switching positions to a SaaS company and I'm just wondering how much of all the consultant based BS that I'm constantly stressing over will be erased if I go there.
My biggest gripes about work in my few years of developing have been the lack of team work, really ill formed requirements, low knowledge of the codebase among coworkers and just badly written code bases.
I wonder how much of this stuff is just the nature of the work and how much could be traced back to developers pushing out shitty stuff due to hourly billing, people leaving several times a year.6