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Search - "clients sign off"
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Was lead developer at a small startup, I was hiring and had a budget to add 3 new people to my team to develop a new product for the company.
Some context first and then the rant!
Candidate 1 - Amazing, a dev I worked with before who was under utilized at the previous company. Still a junior, but, she was a quick learner and eager to expand her knowledge, never an issue.
Candidate 2 - Kickass dev with back end skills and extras, he was always eager to work a bit more than what was expected. I use to send him home early to annoy him. haha!
Candidate 3 - Lets call him P.
In the interview he answers every question perfectly, he asks all the right questions and suggests some things I havent even thought of. CTO goes ahead and says we should skip the technical test and just hire the guy, his smart and knows what his talking about, I agree and we hire him. (We where a bit desperate at this stage as well.)
He comes in a week early to pick up his work laptop to get setup before he starts the next week, awesome! This guy is going to be an asset to the company, cant wait to have him join the team - The CTO at this stage is getting ready to leave the company and I will be taking over the division and need someone to take over lead position, he seems like the guys to do it.
The guys starts the next week, he comes in and the laptop we gave him is now a local server for testing and he will be working off his own laptop, no issue, we are small so needed a testing stack, but wasnt really needed since we had procedures in place for this already.
Here is where everything goes wrong!!! First day goes great... Next day he gets in early 6:30am (Nice! NO!), he absolutely smells, no stinks, of weed, not a light smell, the entire fucking office smells of weed! (I have no problem with weed, just dont make it my problem to deal with). I get called by boss and told to sort this out people are complaining! I drive to office and have a meeting with him, he says its all good he understands. (This was Friday).
Monday comes around - Get a call from Boss at 7:30am. Whole office smells like weed, please talk to P again, this cannot happen again. I drive to office again, and he again says it wont happen again, he has some issues with back pain and the weed helps.
Tuesday - Same fucking thing! And now he doesnt want to sign for the laptop("server") that was given to him, and has moved to code in the boardroom, WHERE OUR FUCKING CLIENTS WILL BE VIEWING A DEMO THAT DAY OF THE PRODUCT!! Now that whole room smells like weed, FML!
Wednesday - We send P a formal letter that he is under probation, P calls me to have a meeting. In the meeting he blames me for not understanding "new age" medicine, I ask for his doctors prescription and ask why he didnt tell me this in the interview so I could make arrangements, we dont care if you are stoned, just do good work and be considerate to your co-workers. P cant provide these and keeps ranting, I suggest he takes pain killers, he has none of it only "new age" medicine for him.
Thursday - I ask him to rather "work" from home till we can get this sorted, he comes in for code reviews for 2 weeks. I can clearly see he has no idea how the system works but is trying, I thought I will dive deeper and look at all of his code. Its a mess, nothing makes sense and 50% of it is hard coded (We are building a decentralized API for huge data sets so this makes no sense).
Friday - In code review I confront him about this, he has excuses for everything, I start asking him harder questions about the project and to explain what we are building - he goes quiet and quits on the spot with a shitty apology.
From what I could make out he was really smart when it came to theory but interpreting the theory to actual practice wasnt possible for him, probably would have been easier if he wasnt high all the time.
I hate interview code tests, but learned a valuable lesson that day! Always test for some code knowledge as well even if you hate doing it, ask the right questions and be careful who you hire! You can only bullshit for so long in coding before someone figures out that you are a fraud.16 -
[Thursday afternoon on a call...]
Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?
Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.
[Two hours later...]
Client: Hey, did you build that sitescape yet?
Me: Actually, I've been on back-to-back calls with other clients.
Client: So when are you going to get it done?
Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.
Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.
Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.
By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.
If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.
I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.
Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.
I hope that tomorrow we can move forward in a more professional manner.
[Next morning...]
Client: My apologies for yesterday. We're just very anxious to get this started.
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Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.7 -
Bout to loose my shit. Fucking hate it when clients push and push to launch the system as urgently as possible. Say they have run through the test version and understand what they are getting and sign it all off. Then come back 2am the day after launch and bitch and moan cause its missing features they thought where there when they weren't part of the original planning and always use the excuse "i have just bought a bunch of marketing, your loosing me money" or "I have an important even with important people that need this tomorrow" and try make it your fucking problem.
Firstly, fuck you
Secondaly, fuck you.
I cant even comprehend your lack of logic.5 -
So finished a project for a client, the client signed a contract. He signed off that all milestones where reached. Text me that he was very pleased.
We give 30 days to pay. 8 days before the due date he asked for a meeting, telling us he wants to go another direction and he wants the source code to show the new development team he's going with to get a quote from them. I tell him that, that's fine he can have the source files once he pays for the product which was in the contract they signed mind you!! And this FUCKING DICK FART threats to sue, saying he's calling his lawyer, threatening me and my development partner with physical violence, and saying he's going to sue me personally not because me work was bad but because I refused to give him the product before he paid. I was calm we offered to meet his new dev team explain the code, and show them what they needed to see to give the clients a quote and they would not allow that, saying how now I'm not getting paid instead I'm getting sued and that he will publicly shame my startup company. Just complete bullshit, good thing I saved the original contract he wanted me to sign which had threats of physical violence I. His contract... Which in retrospect should have been a hint, but it was the highest paying contract we ever landed. Seems he never planned on paying. What's a guy to do?26 -
Project management site, exclusively for use by our team and clients.
- The client creates a new project.
- They list the requirements, supplying all the necessary files and content.
- We challenge any stupid stuff by offering alternative solutions.
- We all sign off on the requirements and no more are allowed to be added or modified. If they forgot anything, it's on record who's to blame.
- We estimate time and cost to complete the build.
- If they accept, we finally begin the work
- At each stage of every requirement, we mark the status as pending, in progress, ready for testing and delivered.
Much less stress due to minimising change requests. Plus easier to follow than an email chain and easier for them to use than a jira portal.6 -
I can't deal with another week of this.
Just came out of a car crash of a meeting, client expected a finished product, ready to sign off, but got a product that has so far to go.
I am a junior developer, paid junior salary, 1 and a bit years out of uni, and I am basically "lead" of a project that is way above my level of pay, I have been for a year (yes so fresh out of uni I was given this). Clients basically want out now, they reckon it's going to die. We have another week to push it, I have pulled 12 hour days without overtime. We have one other developer outsourced, plus a part time front end guy (who I trained).
I want out so bad, but if I walk, my company will be screwed and their company will be screwed.
Morally, I don't want to do that. But I can't see this ending well.
Fuck it.9 -
When you've finished a project and the site goes live, you get a message from the client "looking good". To me that implies it's not finished, and I'm expecting a follow up message "can you just..."4
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Moral of the story: sometimes you've got to take a hit to be better off in the end.
A client asked me to design flyers for him, at first I was hesitant since this would be a stand alone design task instead of one incorporated with development.
He kept asking since he liked what I designed for my other clients (logos, etc..) So I finally said yes and we agreed to a final preview before he would pay me. I had asked him for color schemes, certain pictures, info, etc. but he told me it was completely up to me.
I finished the design, sent him the preview and he told me it was shit compared to my other work and that he didn't want it anymore 😅. I used to get mad as fuck every time this happened but now I don't even bother .
I know many people are going to say "You should have had him sign a contract, bla bla". I know, I know, but you can't let people sign a contract for every small thing, it completely depend on the situation and I prefer to know which of my lesser known clients are assholes so I can quit accepting tasks from them. This saves me much more time in the end. -
Today's been majorly tough 😣, I might lose one of my fav an most high paying clients 😐
He's OK in taking risks in his business because he has money to fall back on 😐 I have none we are sorta partners in projects. So we have this one project he never wrote in this project brief/outline maintenance or sign off ,😐 it never occured to him .
So now this app is ongoing I got paid nothing they just released it I need to do these jobs to make money 😐 but I'm stuck helping him 😐
There have been so many issues it's been ongoing forever 😐 I dunno what I can do .
To make it worse the code is a pile of shit 😐 literally couldnt be worse.
Why ? Because there has been 4000 minor adjustments. I'm a good coder I swear , but this job is killing me 🙁
Here's an example start of the new year the new iOS kicked in on the 12 Dec I started get more n more bug reports! Saying iOS is messed up.
Because of an update it's not my fault. 😣, 6 months this project took 😐 every 2 weeks I've had a major issue come up like that.
😖 I'm near my wit's end I feel like the best move is to just say I'm sorry I can't anymore I understand that this app is important and that we need to get paid less to grow it etc but I can't let my business die because of that.
Times like this I really appreciate this app
I guess I have to stick it out 😧1 -
Needed money for my company, not enough clients to support business on SaaS alone. Took on a 5k / month job building a platform that competes with my SaaS (more niche, less generic). Also sign up new client who that company's owner is part owner onto my current SaaS. Win / Win?
I do a lot of custom work to my platform to fulfill their needs, which is why I ran out of time for the 5k / mo project. I did these customization for free. Losing money to keep client, but also improving my system.
Work gets busy, I need to drop the 5k project. Client is upset I am working more on his other company (he is not majority owner). I return 1 month of funds to the owner and say I cannot continue.
Owner threatens to make other company that he is part owner stop working with my software if I do not complete project. Blacklisting...great. I agree to work with an overseas developer to do it and PM it for 3 months at least. Making nearly nothing from it (now 1k / month for PM), working nights to deal with India, losing sleep...
Other company suddenly folds due to conflict of egos with that SAME owner. Users drop from 16 to 1. I drop the project, no more strong arming me. Everything is a loss, all effort and money lost for nothing. Bad bet..however...
Owner becomes 100% owner of the other company, and of the software company. I transition him to PM his own project, he still uses my software because It doesn't, nor will it, ever do what the one he is building does. Also, partners from previous company break off and use my software again. New Client. #profit.
But holy hell was it stressful in the interim. People's business tactics are disgusting. Stay calm, play it neutral. Win. Sometimes you have to do what you don't want to do in order to succeed...at least for a little bit.
I was so scared that how he screwed his partners he would screw me over as well if I built one of the modules I have planned for my System, but haven't done yet.
If I did it for him first and then built my own (totally diff codebase) I really didn't want to run into any legal issues considering the schematics he has now are mine, but I didn't finish that part of the system for him. He is obivously highly competitive. Even though he wanted me to, and still does, want me to run his company for him.
Who knows, maybe in the future. To be CTO / COO of two SaaS CRM's in the same space may make sense. But I will never sell my software to him or partner with him. Too much drama. Avoid the drama. Be careful out there fellas.
If you are a creator, people will take advantage of you in every way imaginable. Read the fine print, read the people, document everything. Don't put yourself at risk. -
How do you balance what your boss wants, and what the client wants?! 😣
We had design and requirement discussions with clients and they said they want method A.
After doing internal design review and writing up documents, client agreed and sign off on it.
However, during last moments of development, I encountered a minor issue in the design and brought the team together to discuss about it.
Boss went on about how his idea, method B would have been better and is what the client wants, etc. Mind you, method B is quite different from method A that clients want.
I explained to boss that his method is different from what the client wants and also what have been documented and signed off.
He told me he doesn't need comments of such from me and they can always tell the client that method B is better and should be the way.
I feel so fucked because we are currently rushing with only 2 days left in our deadline and there will not be a bonus if we are late.1 -
Hey guys. I am in a situation where I need to decide wether to take on a new project or not. And if not, how to turn down that client so that I would not burn any bridges. So I need your opinions on this matter in order to make the final decision.
To make things clear heres some background info. 10 months ago I quitted my fulltime position in another EU country and went back to my own home country. 10 months forward till today and I have my own ltd company which currently has 5 projects. Its doing pretty well money wise. All projects combined, I already earn more then I ever did and I need to work max 10 hours a week since all projects are remote projects so I dont waste time on useless meetings and etc. However I dont feel fulfilled or challenged anymore because surprise surprise doing well paid projects doesnt guarante your sense of fulfillment.
So I noticed that I have lots of spare time which I spend diving into rabbitholes with hobby projects. I decided that its time to scale my company and take on more projects and maybe even hire more people.
So I started searching for other projects I could work on (prefferibly remote projects or flexible ones where I could come in 2-3 days a week in office and work remotely rest of the week). Reason being that I am already out of sync with fulltime position lifestyle and I am totally result oriented, not punch in my hours and go home oriented.
For exampleIf i get my weekly tasks I prefer to do them in 1-2 days (even if it requires doing double shifts which rarely but happens) but then I want to have rest of the week off. Thats how my brain works and thats how Im wired. I cant stand fulltime positions especially in enterprise bigger companies where I come in and do maybe 2 hours of actual work everyday because of all useless meetings and blockers from backend/etc. Its soul crushing to me.
So I posted linkedin ads and started searching for new clients/projects. One month ago I went to an interview for an android project in a startup.
The project looked interesting enough. Main task was to rewrite their android app from java to kotlin. Apparently their current current app was built by a backend developer who wants to focus solely on backend.
So during the interview they showed me their app which was quite simple frontend wise but not so simple backend wise from what I was able to figure out.
Their project lead (also a backed guy) asked me my estimation of price and completion of task. I told them maybe 2-3 months to do everything properly.
Project lead was basically shocked because all other candidates told him they can rewrite the app from java to kotlin in 2-3 weeks. I told him that everything is possible but his app quality will suffer and for a better estimation he would we would need to sign an NDA so I could evaluate the costs. So we ended the interview.
After that we kept in touch for one month (it took them one month to google a generic NDA and sign it digitally with me).
So heres the redflags I noticed:
1. They dont respect my time. Wasted 1 month of my time and after signing NDA gave me 2days to estimate their project and go to a meeting and give them detailed info about what I can offer. I thats not a brain rape then I dont know what it is
2. They are changing initial conditions we talked about. We agreed on rewriting the codebase and be done with it. Now they prefer a fulltime worker who would be responsible for android app as his own product. So basically project lead was not able to find a fulltime dev so now hes trying to convert me (a company owner) to his fulltime worker.
3. Lack of respect. During the interview he started speaking in his own native language to me with some expression (he seemed pissed off at that moment when he switched languages).
4. Bad culture fit. As I said Im used to relaxed clients and projects where I dont need to be chained to a desk a monitored and be micromanaged. I mean lets sign a contract give me access to your codebase and tell me what to do, I will produce results and lets be done with it.
5. Project lead is a backend guy who doesnt understand how complicated android apps can be. No architecture and no unit tests are in his frontend app. He doesnt care about writing proper app since he ships it in his own device so he doesnt need to worry about supporting custom devices or different api levels of android and etc. But not having any architecture? Cmon.
So basically I am confused. Project lead needs a fulltime dev but hes in contact with me in hopes that I would sign a fulltime contract. But how I can work fulltime if all what I can see are redflags?
Basicaly I thinkthis was a misundersanding. Im searching for fulltime remote projects and hes offering fulltime inhouse projects. Project lead never outsourced so hes confused as well.
As you can see decision is already basically made to turn him down, I just need to know how to tell him to fck off in the most polite manner and thats it.6 -
So here's what I'm putting up with for the last 6 months, clients..
A client proposed to me a project he had in mind. Project is pretty solid, could have a bright future. Since they didn't have the money to spend, we agreed on a % of the income they will earn from the project. So, let's say I get 20% of the income in exchange for building the application. I didn't receive any down payment or payment of any kind.
Just for info, project is a Web application/portal and it is ~80% done at the moment. Client provided a logo and a wireframe/ideas/pictures how he sees the project. I built everything, from DB to Frontend. Also, project is completely custom made, no CMS or anything. Project will make profit by subscription base, every user of the project pays.
For various reasons, we did not yet sign a contract. So, what is my issue...
Client sent me his proposal of the contract, said it's solid stuff, just sign it. In the contract, it stated that he owns the application in full, can sell it, etc. and I get % of the price. There were also other sneaky parts about me having all the responsibility but owning nothing. I naturally declined and took a lawyer to construct a normal contract.
My proposal was/is, I own the application(source code) in full. They are obligated to pay the monthly percentage and can use the application normally and make profit. At any time, application can be bought by the client if they pay for the development. So, basically, they are getting the application to use "for free" with no initial payment/investment. And this is a long term deal, they can use is as this as long as they want. Also, if they go bankrupt at any time, no penalty or payment is needed, the risk is mine.
The client refused and what he claims is the following...
His share in the project is 80%, mine is 20%. If project is to be sold, I get 20% of the price. So, meaning, if we go to production tomorrow, if I want to buy his share, I have to buy 80% of the application I built entirely. Also he is convinced that by "telling me" what to built he's owning everything. In his words, he dictated me the notes and I'm just playing the violin.
I am having trouble explaining to him that he is getting the application to use and make profit basically for free and cannot and does not own the source code unless he buys it off. We are going in circles, I send him the contract to review, he changes it and returns it back. Also, he removes the parts where it is clearly states what he provided and what was done by me.
So, we kind off agreed on the authorship but in the case we break the contract he wants to be able to use the application for 3 more years.
Was anyone here in a similar situation? How do you handle this kind of situations?3 -
Work to clients specs, sign off the job. Three months later they email asking why things are the way they are.. because they asked for it that way!