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Search - "that doesn’t answer my question"
The HR for my last employer sucks.
After I left, my employer changed record keepers for the 401k before I could rollover the funds to an IRA. I thought, “It will be fine. I’ll wait until they finish setting up the new record keeper. Then, I can do the rollover.”
When the blackout period was about to end, I didn’t receive any instructions about the new record keeper. The funds had been transferred already and I called the old record keeper to confirm it was done by my former employer. I think, “Maybe they forgot to contact me because I’m no longer an employee.”
I email HR and ask when I can expect instructions on how to access the new record keeper. Idiots send me instructions for the old record keeper and how to file for a distribution. HR had actually called the old record keeper for these instructions when the funds were no longer with the old record keeper. WTF 😤
It takes all of my strength to write a civil email. I remind them that funds were transferred nearly 2 weeks ago by them to a new record keeper. I repeat that I need instructions on how to access the new record keeper and I don’t need instructions on how to file for a distribution from the old record keeper.
I’m effing glad I don’t work there anymore. I can’t deal with that HR’s idiocy anymore.1