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Search - "firefighting"
Client has an "urgent" release that needs to be launched immediately... So they keep changing the spec every few minutes with new changes, but are upset that the product isn't launched yet. Lol. Got to love clients.1
Me: Why are we spending time building reports for Support? AFAIK they never read or use them.
Boss: Seems they expect you to do it.
Me: Then what exactly are they supposed to be doing? All the issues seem to just escalate back to us.... We should just make sure issues never get into PROD
Boss: I agree, they're always firefighting... we gave them more funding so eventually they should catch up **Me: I highly doubt it, you should just stop hiring monkeys** esp. if we prevent PROD issues.
Me: Yea... we should prevent production issues because someone always has to pay off the (technical) debt and interest rates in PROD are very high6
It's not a new year unless you spend your first day back firefighting shit that broke over the holidays 🙃