Do all the things like ++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatarSign Up
Get a devDuck
Rubber duck debugging has never been so cute! Get your favorite coding language devDuckBuy Now
Search - "internet outage"
Internet is fluctuating in our office.
The network team sent out an email of unscheduled outage.
I thought of replying back,
"Have you tried turning it off and on again".1
Sooooo.. Aws's route53 and ELB outage nuked all our environments. 503 here, 503 there, 5xx everywhere.
Just sitting and picking nose for we've got nothing else to do now.. Who on the fucking earth thought it might be a great idea to centralize the whole fucking internet into 3 companies' hands!?!
How's your day?7
Can you rant about yourself?
I was reading about the AWS outage, with little to no interest. I didn't know what it was and thus figured it wouldn't affect me.
Some time goes by and I come up with this 300++ vote post. I'm witty, I'm smart, but when I want to upload a photo it doesn't work.
Must be the app right? I restart, nope nothing. Whatever..
Sometime later I have a dashing new photo for tinder. Surely to give me all the matches. Nope, can't upload it.
Must be my phone or Internet then.
Restart everything, nothing is working. Complete madness, no devRant upvotes and I'm still single.
I surrender, give up. Which is one of the worst things to do for me as a dev.
Today. Which is the cherry on the cake. I finally see my connection to the incident. I feel stupid and annoyed by myself.
God dammit Julian, pay attention.
It all started with an undelivereable e-mail.
New manager (soon-to-be boss) walks into admin guy's office and complains about an e-mail he sent to a customer being rejected by the recipient's mail server. I can hear parts of the conversation from my office across the floor.
Recipient uses the spamcop.net blacklist and our mail was rejected since it came from an IP address known to be sending mails to their spamtrap.
Admin guy wants to verify the claim by trying to find out our static public IPv4 address, to compare it to the blacklisted one from the notification.
For half an hour boss and him are trying to find the correct login credentials for the telco's customer-self-care web interface.
Eventually they call telco's support to get new credentials, it turned out during the VoIP migration about six months ago we got new credentials that were apparently not noted anywhere.
Eventually admin guy can log in, and wonders why he can't see any static IP address listed there, calls support again. Turns out we were not even using a static IP address anymore since the VoIP change. Now it's not like we would be hosting any services that need to be publicly accessible, nor would all users send their e-mail via a local server (at least my machine is already configured to talk directly to the telco's smtp, but this was supposedly different in the good ol' days, so I'm not sure whether it still applies to some users).
In any case, the e-mail issue seems completely forgotten by now: Admin guy wants his static ip address back, negotiates with telco support.
The change will require new PPPoE credentials for the VDSL line, he apparently received them over the phone(?) and should update them in the CPE after they had disabled the login for the dynamic address. Obviously something went wrong, admin guy meanwhile having to use his private phone to call support, claims the credentials would be reverted immediately when he changed them in the CPE Web UI.
Now I'm not exactly sure why, there's two scenarios I could imagine:
- Maybe telco would use TR-069/CWMP to remotely provision the credentials which are not updated in their system, thus overwriting CPE to the old ones and don't allow for manual changes, or
- Maybe just a browser issue. The CPE's login page is not even rendered correctly in my browser, but then again I'm the only one at the company using Firefox Private Mode with Ghostery, so it can't be reproduced on another machine. At least viewing the login/status page works with IE11 though, no idea how badly-written the config stuff itself might be.
Many hours pass, I enjoy not being annoyed by incoming phone calls for the rest of the day. Boss is slightly less happy, no internet and no incoming calls.
Next morning, windows would ask me to classify this new network as public/work/private - apparently someone tried factory-resetting the CPE. Or did they even get a replacement!? Still no internet though.
Hours later, everything finally back to normal, no idea what exactly happened - but we have our old static IPv4 address back, still wondering what we need it for.
Oh, and the blacklisted IP address was just the telco's mail server, of course. They end up on the spamcop list every once in a while.
tl;dr: if you're running a business in Germany that needs e-mail, just don't send it via the big magenta monopoly - you would end up sharing the same mail servers with tons of small businesses that might not employ the most qualified people for securing their stuff, so they will naturally be pwned and abused for spam every once in a while, having your mailservers blacklisted.
I'm waiting for the day when the next e-mail will be blocked and manager / boss eventually wonder how the 24-hours-outage did not even fix aynything in the end...
So, we've been on Deutsche Telekom for about 9 months. Shitty connection in the countryside but literally not one outage.
For the last 6 weeks our internet has been dropping out with no obvious cause.
Just this week we start getting calls if we'd like to upgrade to a package with LTE...
I'm finding the coincidence just a little too convenient.1
the current power outage is an additional reminder why i will always decide for a notebook. no internet though, so that is the ending for my spare programming time :(
Cable/Internet outage. Tried to contact ISP (Mediacom, who are awful)... Reported outage over an hour ago, but no update.
So, I figure it's time to call then...
In support app, selected "Call someone now." Selected sevices. Drop-down for "Tap down arrow for list"... contains the single placeholder "Tap down arrow for list". Plus, of course, you cannot submit the form without making a selection from the list.
Fuck your fucking support app right in the java-hole, Mediacom.
I did not need any more reasons to hate you - you are already at the top of my list, with no one else remotely close behind.3
Fucking ISP... Why even bother informing their customers that the internet will be down while there is planned electricity outage on the other side of the city. Cunts.
So the fucking septic cleaning guys truck snagged the internet line that goes across the driveway and the took it down.... No internet till at least noon tomorrow. Fuck me! I had a personal project I really wanted to work on.6
So I just woke up and there is an internet outage in my neighborhood because optimum sucks balls, fuck the whole stupid low class internet service
Now I have to leave my house so I can work
Working on 3 projects solo remotely and everyone wants their changes promptly. Also, I don't disclose to clients that I work for other people. (Being me)
Finished with 2 projects today so gonna Netflix and chill ( I really don't have a gf and idgaf), I need pack of smokes really bad and internet outage just in time when I finally finished, now waiting for more changes eagerly so that I can get paid finally2
Before he began dropping the 20K proposed to remodel my flat, I told my father I much preferred a contractor who was recommended by someone I knew, as opposed to using a big corporation like Home Depot. FAMOUS LAST... a neighbour in my building highly recommended the contractor we chose. And, week 7 [or is it 8?] of what was proposed to take no longer than two weeks has begun afresh!
On Friday the fellow who is the owner of the contract remodeling company was here touching the paint. He was here because I forbade the two painters he sent to do the initial painting job.
My internet cut out suddenly around 1300 Friday. He set to leave for the weekend shortly after that. I mentioned the outage to him. The essence of his reply was that there was no way it could have had anything to do with him. The following day, my internet provider sent a tech out to diagnose the problem. What was the problem? The head of the remodeling firm removed a face plate from the wall where there were telephone wires and disconnect them when he tore the wires as he replaced the face plate.
Although the tech told me he wasn't going to charge my account the $85.00 fee for his services because the outage was caused within my flat, I wish to be sure of this. Which brings us to the punchline.
My internet provider is a lame ass business model, dreamed up by a squint-eyed ex-circus monkey, never well endowed in the top story, and now just plain sad.
There were some 911 outages in Washington State last Thursday night. All during the day Friday when you dialled their freephone #. the recorded announcement, before saying anything else, told you they were experiencing heavier than usual call volumes, and my wait would be greater than `10 minutes. Fine. What fried my La Croix silk was that after their customer service dept closed for the weekend, that outgoing message remained.
Today, I wanted to contact my provider to see if they would know if the $ was going to be charged to my account. After pressing the 'send' key, my computer came back with an error message, saying they were having technical difficulties. So, I went on over to the 'chat' page. There's nothing to click on to take me to this enfabled location. So, can't reach them by phone unless I want to hear, every 30 seconds whether or not I wish to, how sorry they are for my delay.
A few years ago I would've used this as an excuse to have a technicolour meltdown. The reason I'm posting this is that I am now able to see beforehand what I'll be doing to myself getting upset over the circumstances. When I do reach somebody, I'm going to tell them as lightly as possible, that if they were an airline, I wouldn't board any of their aircraft. Ever.