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Search - "msp"
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Me: PHP, please load the images.
PHP: No.
Me: Come on PHP, the deadline is tonight.
PHP: Haha nope.
Me: What if I swap the libraries?
PHP: Still no.
Me: What if I add a symlink?
PHP: No. And also I hate you.
Me: *gives up and sends an email to the client saying we have to delay the release*
PHP: lololol jk here's the images haha
Me: :/13 -
So I dual booted my pc with Ubuntu a few weeks back. And I came to a conclusion today.
Um, windows needs to go.23 -
Initial steps of learning any new programming language :
*heck yeah I created a calculator. Guess I'll show my family that I actually can code! *
-hey mom, dad look I made a simple calculator using python B)
- uhm... That's great son but dont we already have one of those?
- yeah but like... this is completely different it uses a different programming language than what you and I have been using all this time.
- ah I see. Good for you then
*muttering to each other*
-are you sure he's got the aptitude to be a cse?
-at this point we can just hope.
Me:*stares blindly in my dark room contemplating why I'm alive*7 -
Wanted to make a website with some of my friends about whatever kid thing we were into at the time. None of our parents cared, it was the 90s and nobody took the internet seriously.
Copied and pasted bits of html into notepad and FTPed them to some free webhost over dialup. The website lasted three weeks -- my friends got bored, I got hooked.
A few years later I found myself wondering why some websites used ".php" instead of ".html". I discovered this shiny new thing called PHP 4. Built a website for some video game I was into using it. Spent the next two years teaching myself everything there was to know.
Took programming in high school. Chose CS over mechanical engineering because I liked the university better. Got an internship which turned into a job which turned into a career.1 -
End of second week at a new job. Found what I thought was a bug and wanting to impress I fixed it. The dev reviewing my code had just started a week before me so he also had no idea what was going on. It went live Friday afternoon.
Come back Monday morning and turns out I completely broke everything and nobody could use the site all weekend. I thought I was done for sure. Was shitting myself all day waiting for the call.
TURNS OUT NOBODY EVEN NOTICED4 -
So we're hiring for a new junior dev and for the most part it's been going great! We have some promising candidates and I am so glad to finally have a new dev on the team!
However, I would like to take a moment and offer a few suggestions to the people who wish to work for this great and illustrious company:
PLEASE PLEASE PLEASE APPLY FOR THE JOB USING THE METHOD INDICATED IN THE AD. Please use our fancy, top-of-the-line, whiz-bang, cloud-based "talent acquisition" system that we paid way too much money for. I promise you, it's easy! Please don't send in your application by email, mail, telephone, Facebook, Twitter, Instagram, Snapchat, telegram or carrier pigeon. But most importantly...
FOR THE LOVE OF ALL THAT IS BEAUTIFUL IN THIS WORLD DO NOT SHOW UP AT OUR OFFICE UNANNOUNCED RESUME-IN-HAND. Believe it or not I do have an actual job that I spend my day doing! If I'm not in a meeting or at lunch or working from home, the best possible scenario is that you'll get 30 seconds of awkward small talk and be pointed to our whiz-bang, top-of-the-line "talent acquisition" system which you should have used in the first place (you did read the ad, right?). And at this point whatever you do...
DO NOT DEMAND AN ON-THE-SPOT INTERVIEW WHEN YOU SHOW UP UNANNOUNCED TO OUR OFFICE! Like, really? Do you think that you've wowed me so with your 30 seconds of awkward small talk that clearly I cannot wait to see what you will do with an entire hour? Look, I prepare for my interviews. I research you, your previous employers, your school and the hobbies you list on your resume. I check out your GitHub and LinkedIn. I may even Google your name! If that is all in order, I try to hassle some people into sitting in with me, find a time that works for everyone, and hope that there is a meeting room available. I'm not going to interview you at reception at 4pm on a Friday afternoon.
Please submit your application through our whiz-bang, top-of-the-line online "talent acquisition" system. Once I figure out how to log in, I promise I will spend an evening and read through all your cover letters with the utmost care. If you seem OK, you'll get an interview. There aren't that many developers in this town.7 -
It is once again that time of year when we say farewell to our current interns and say hello to a brand new batch.
The two groups overlap for a few days. During this time the old interns show the new interns the ropes, while the mentors silently weep in the lunchroom having realized that nothing that they've said over the last 12 months has had any effect whatsoever.
Some choice quotes:
---
New Intern: It says 'uncaught exception'.
Old Intern: Oh don't worry that will fix itself on production.
---
OI: Did you pull the code?
NI: Yeah, but I have all these weird brackets everywhere... [merge conflict]
OI: Oh yeah that happens sometimes, just delete them.
---
NI: It says "push to master rejected". [we enforce code reviews]
OI: Ohh that means the server is broken. You should tell someone, they have to reboot it.
---
NI: Where did that file save to? [we use ONLY macOS and Linux]
OI: C:\Users\<your name>\My Documents\...
---
OI: You can use either pgAdmin or MySQL Workbench. I like Workbench better but I couldn't get it to work, it kept giving me errors.
---
And of course...
---
OI: No, we don't use Linux. We use CentOS.
---
I did the math today. Only 35 more years and I can retire.5 -
So our main web server got ransomware'd.
By some miracle only a shared directory was compromised and not the whole server.
The server is on an end-of-life OS (Win Server 2008r2), no antivirus solution, no WAF, no log hardening or aggregation, so basically our Security MSP told us "lol good luck finding the attack origin, nuke it and rebuild it correctly this time"
Thing is IT leadership is like "Eh, no harm done, everything is fine" and want to sweep it under the rug and not report it to senior management.
How do i go about convincing them that this is actually important and for once in their life, they should give a fuck ? (This web server is the main moneymaker, it goes tits up and heads are gonna roll).9 -
I have an exam in 4 hours. I've been studying all night and now I can't seem to retain anything.
I'm fuckin screwed.10 -
I love it when asshats, that wear testicles for sunglasses, like to ask me a question about my past experience with a given technology. Let's call it "X". After I've said my piece about the desired effect "X" was supposed to achieve, and describe the environment/scope where "X" was used, and describe the pain points I've encountered with it or the headaches "X" has caused in those environments, these camel spunk garglers then try to immediately rebut me by saying that every one of the times they've set "X" technology up it's worked just fine.
So, I kindly remind them that my past experience was in large enterprises where "X" technology just doesn't scale well so I've seen some issues with it.
Spunk Gargler: "Hmmm, must've just not been setup correctly."
I lose my shit (internally of course because I can't afford to be without a job right now.) and say, "I'm not so sure that it wasn't setup correctly, I just don't think that 'X' works properly at the scale of 500+ employee environments well. You've only ever set it up in small offices of like - what, 20 users?"
Shitlord McHerp-a-Derp who's Drunk on Spunk: "Maybe, but it just sounds like a bad configuration was causing those issues to me."
He shuffled back into his office shortly after I basically told him he's a fucking chump playing small team tactics and I've seen shit at scale so I've seen first hand what does and does not work well.
I'm writing this because this is the same fucking imbecile that has only ever encountered a /23 network once before from a client they inherited from a previous MSP team and they didn't know how to "safely change it" to a /24 so they just left it in place.
(BTW, just for the non-networking guys/gals out there, I'm sure you've already guessed it, but a /23 network is NOT a fucking problem!)
These puffy cancerous taint boils that call themselves IT engineers are the fucking problem!
I'm not a dev by trade or training, but trying to learn DevOps, and I can totally see why Dev teams can/sometimes get pissed with infrastructure teams... infrastructure/helpdesk side of IT is full of these fucking meat heads.1 -
Why do CEOs and higher ups always think development is just some easy quick thing you can spit out in a week? {
"I need a web app that can do X and I want to sell it to make more money!"
} or {
"I want something that can automate this thing here and then I can re-sell it!"
}
Usually, the project is something that already exists and has taken a whole team years to iron out and perfect and to compete with it would be insane or it exists and it's actually FOSS. We're a small MSP, we don't have the resources to make big ticket SELLABLE software.6 -
Back in the days when I knew only Windows, I used to be a Microsoft fan. I wanted to use only Microsoft products. I had a Hotmail email account that Microsoft acquired. I used a version of Windows and Microsoft Office (even though I didn't know at the time that it was pirated). I wanted to be a Microsoft Student Partner (MSP) and promote Microsoft everywhere.
Fast forward to now (or maybe to the time after I got introduced to GNU/Linux), I started hating Microsoft solely for the reason that they had a price-tag on everything. Later on, when I got to open-source software, I hated Microsoft for making all of their software closed-source. When I decided to move out of the Microsoft environment, my next favorite was of course, Big Brother (Google, if you haven't gotten it) - Gmail, YouTube, Google Drive. My personal information was the price to pay for the services even though I wasn't OK with that fact.
Then again, I realized that you could actually have your own stuff if you had the know-how. Compile / host your own software on your own systems. Oh, then I went on a compile spree. That's when I realized I didn't need any of these corporations to own my data. Today, I try my best to keep my data in my control and not some corporations who gives me free stuff for the price of my data and personal information, no thanks.3 -
...when you find yourself circumventing your own security measures that you lectured the entire team about...1
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After working with a coworker on some odd issues, I finally decided to check on the actual ticket he needed assistance with.
From now on, we will optimize our HTML for aesthetic appeal in Chrome's dev tools. display:none is verboten.
Sometimes I wonder if I've had a stroke or if I've died and am in purgatory. -
If for some reason you decide to write a shim for a VERY COMMON LIBRARY in your project:
1. DON'T
2. If you decide to ignore (1), at least make sure the SHIM WORKS THE SAME WAY AS THE LIBRARY
Two days of debugging sudden untraceable errors led me to find that a .so wasn't copied correctly during maintenance. fml -
The worst? There is a company called Colleseum Software that makes a piece of shitware called Aimi Ebook. It was supposed to let you send your FFL paperwork directly so you could do background checks before letting people walk out of your store with a gun. The company itself is a bag of dick, and whenever there were problems, they would put together some shitty solution like using a bat file on our server to keep their stupid service from fucking all over itself. I encountered this when I was working for an MSP handling IT needs and I don't know that I've encountered anything worse.
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Client be like:
Pls, could you give the new Postgres user the same perms as this one other user?
Me:
Uh... Sure.
Then I find out that, for whatever reason, all of their user accounts have disabled inheritance... So, wtf.
Postgres doesn't really allow you to *copy* perms of a role A to role B. You can only grant role A to role B, but for the perms of A to carry over, B has to have inheritance allowed... Which... It doesn't.
So... After a bit of manual GRANT bla ON DATABASE foo TO user, I ping back that it is done and breath a sigh of relief.
Oooooonly... They ping back like -- Could you also copy the perms of A on all the existing objects in the schema to B???
Ugh. More work. Lets see... List all permissions in a schema and... Holy shit! That's thousands of tables and sequences, how tf am I ever gonna copy over all that???
Maybe I could... Disable the pager of psql, and pipe the list into a file, parse it by the magic of regex... And somehow generate a fuckload of GRANT statements? Uuuugh, but that'd kill so much time. Not to mention I'd need to find out what the individual permission letters in the output mean... And... Ugh, ye, no, too much work. Lets see if SO knows a solution!
And, surprise surprise, it did! The easiest, simplest to understand way, was to make a schema-only dump of the database, grep it for user A, substitute their name with B, and then input it back.
What I didn't expect is for the resulting filtered and altered grant list to be over 6800 LINES LONG. WHAT THE FUCK.
...And, shortly after I apply the insane number of grants... I get another ping. Turns out the customer's already figured out a way to grant all the necessary perms themselves, and I... No longer have to do anything :|
Joy. Utter, indescribable joy.
Is there any actual security reason for disabling inheritance in Postgres? (14.x) I'd think that if an account got compromised, it doesn't matter if it has the perms inherited or not, cuz you can just SET ROLE yourself to the granted role with the actual perms and go ham...3 -
My first gig was with an MSP doing tech support and eventually some proper infrastructure design and mangement.
Regularly myself and colleagues would find reasons why we should be doing things 'this way' and how we're doing wrong by our customers by not following best practices. (Things like firmware upgrades on routers, switches, servers)
We regularly got shutdown, just told 'no, it's not to be touched if it isn't breaking'. This obviously got us pretty worked up and kinda devided us.
The thing is, It wasn't until my next gig that I sorta realised they were kinda right to shut us down. There was clearly a risk to reward equation we weren't thinking about as employees with no financial stake in the company.
In an enterprise setting, sure doing those kinds of upgrades is necessary, and normally you have a team full of experts and tools to help you do those tasks whilst also mitigating as much risk as possible.
So at the time it felt like a bad experience, but looking back now I realise that from a business perspective it wasn't practical for us to constantly risk breaking things just because 'i read somewhere that we should do this'.
I think to be successful as a developer, IT tech, systems engineer, it's really important to get to know the other departments of the business and how the work you do affects them.1 -
So sick of my coworker explaining to me how I should do a task. Dude, I've already planned out how I'm going to handle the situation. If you really want to help, wait until I create my pull request, review it, and then make your suggestions there. Unless I ask for your advice on how to do something, I don't need you to tell me how you would do things, especially since i have, what, 5 years working in the framework when you have 2 months?
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I just got hired at a small MSP and I’m just utterly fucking frustrated by the shitty tools and complete lack of client documentation. I want to implement tons of FOSS tools for these newbhats but they seem to like spending money on tools that only work half-assedly at best... looking at you LogMeIn!
I’ve setup Apache Guacamole a few times before and want to get each client a guac-srv setup for client’s server mgmt. or PowerShell Web Access for clients.
I want to build AWS infrastructure for clients cause we can use cloudformation or terraform to build infrastructure. But these skunk-taint licking dipsticks would rather support physical 2003 servers. If I didn’t need this job to pay my bills right now I’d be fucking gone.
But... they are very nice people.
Just technologically speaking, they eat lead paint chips for breakfast and like to piss on electric fences for the funsies. -
Being the senior IT person in an MSP company is basically being tech support for tech support.
The added frustration is that you expect the people you're supporting to have some idea what to do and seem to be perpetually disappointed...1 -
Is it just me or should the tier 3 network engineer from your MSP be able to answer whether the APs have high gain omnidirectional antennas or low gain omnidirectional antennas?
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What the hell am I!? I wonder if you guys can help me...
I've been programming most of my life but I've never actually been a developer by title or job role. I thought maybe if I list what I do and have done someone here could help? I'm sure there are more of you in a similar boat.
- C# and VB dev for some quick DBMS projects to help me understand and mine databases and create a nice simple view for project teams to show findings from the data to help make certain decisions.
- Automating a lot of my colleagues work with Python and if very restricted then just VBA macros in Excel and MSP. This did also include creating tools to gather data during workshops and converting the data for input into other systems.
- Brought Linux to the office with most team members now moving over to Linux with the peace of mind to know that though they do need to try solve their own problems, I can help if need be.
- Had to learn AWS and then implement an autoscaling and load balanced data center installation of a few Atlassian toolsets.
- Creating the architecture diagrams documentation needed for things like the above point.
- Having said that, also have ended up setting up all the Jira/Confluence etc. servers we use and have implemented so far whether cloud (Azure/AWS) or on prem and set up scripts to automate where possible.
- Implemented an automated workflow view in SharePoint based on SP list data and though in an ASPX page, primarily built in JS.
- Building test systems in PHP/JS with Laravel and Angular to help manage integration between systems. Having quite a time right looking into how to build middleware to connect between SOAP and REST API's, the trouble caused more by the systems and their reliance on frameworks we're trying to cut out of the picture.
- Working on BI and MI and training a team to help on the report creation so that I can do the fun creative stuff and then set them to work on the detail :)
Actually it seems safe to say that it seems that though I've finally moved into a dev office (beforehand being the only developer around) I seem to be the one they go to when a strategic solution is needed ASAP and the normal processes can't be followed (fun for someone with a CompSci degree and a number of project management courses under the belt... though I honestly do enjoy the challenges)
But I always end up Jack of all but master of, well hopefully some at least. let's not even get started on the tech related hobbies from circuit design and IoT to Andoid / iOS and game dev and enjoying a bit of pen testing to make sure we're all safe at work and at home.
As much as I don't like boxes, I'm interested to know if there is in fact a box for me? By the way, the above is just a snapshot of my last two years minus the project management work...2