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Search - "these clients man"
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Its that time of the morning again where I get nothing done and moan about the past ... thats right its practiseSafeHex's most incompetent co-worker!!!
Today I'd like to tell you the story of "i". Interesting about "I" is that he was actually a colleague of yesterdays nominee "G" (and was present at the "java interface" video call, and agreed with G!): https://devrant.com/rants/1152317/...
"I" was the spearhead of a project to end all projects in that company. It was suppose to be a cross-platform thing but ended up only working for iOS. It was actually quite similar to this: https://jasonette.com/ (so similar i'm convinced G / I were part of this but I can't find their github ID's in it).
To briefly explain the above + what they built ... this is the worst piece of shit you can imagine ... and thats a pretty strong statement looking back at the rest of this series so far!
"I" thought this would solve all of our problems of having to build similar-ish apps for multiple customers by letting us re-use more code / UI across apps. His main solution, was every developers favourite part of writing code. I mean how often do you sit back and say:
"God damn I wish more of this development revolved around passing strings back and forth. Screw autocomplete, enums and typed classes / variables, I want more code / variables inside strings in this library!"
Yes thats right, the main part of this bullshittery was putting your entire app, into JSON, into a string and downloading it over http ... what could possibly go wrong!
Some of my issues were:
- Everything was a string, meaning we had no autocomplete. Every type and property had to be remembered and spelled perfectly.
- Everything was a string so we had no way to cmd + click / ctrl + click something to see somethings definition.
- Everything was a string so any business logic methods had to be remembered, all possible overloaded versions, no hints at param types no nothing.
- There was no specific tooling for any of this, it was literally open up xcode, create a json file and start writing strings.
- We couldn't use any of the native UI builders ... cause strings!
- We couldn't use any of the native UI layout constructs and we had to use these god awful custom layout managers, with a weird CSS feel to them.
What angered me a lot was their insistence that "You can download a new app over http and it will update instantly" ... except you can't because you can't download new business logic only UI. So its a new app, but must do 100% exactly the same thing as before.
His other achievements include:
- Deciding he didn't like apple's viewController and navigationBar classes and built his own, which was great when iOS 7 was released (changed the UI to allow drawing under the status bar) and we had no access to any of apples new code or methods, meaning everything had to be re-built from scratch.
- On my first week, my manager noticed he fucked up the login error handling on the app I was taking over. He noticed this as I was about to leave for the evening. I stayed so we could call him (he was in an earlier timezone). Rather than deal with his fucked up, he convinced the manager it would be a "great learning experience" for me to do it ... and stay in late ... while he goes home early.
- He once argued with me in front of the CEO, that his frankenstein cross-platform stuff was the right choice and that my way of using apples storyboards (and well thought out code) wasn't appropriate. So I challenged him to prove it, we got 2 clients who needed similar apps, we each did it our own way. He went 8 man weeks over, I came in 2 days under and his got slated in the app store for poor performance / issues. #result.
But rather than let it die he practically sucked off the CEO to let him improve the cross platform tooling instead.
... in that office you couldn't swing a cat without hitting a retard.
Having had to spend a lot more time working with him and more closely than most of the other nominees, at a minimum "I" is on the top of my list for needing a good punch in the face. Not for being an idiot (which he is), not for ruining so much (which he did), but for just being such an arrogant bastard about it all, despite constant failure.
Will "I" make it to most incompetent? Theres some pretty stiff competition so far
Tune in later for more practiceSafeHex's most incompetent co-worker!!!6 -
So I own a webshop together with a guy I met at one of my previous contract jobs. He said he had a great idea to sell product X because he can get them very cheap from another European country. Actually it is a great idea so we decided to work together on this: I do everything tech related, he does the non tech stuff.
Now we are more than 1 year in business. I setup a VPS, completely configured it, installed and setup the complete webshop, built 2 custom PrestaShop modules, built many customizations, built a completely new order proces (both front and back end), advertised quite some products, did some link building, ensured everything is in place to do proper SEO, wrote some content pages, did administration and tax declarations, rewrote a part of a PrestaShop component because it was so damn inefficient and horribly slow, and then some more. Much more.
He did customer relation management, supplier management and some ad words campaigns. Promised me many times to write the content for our product pages. This guy has an education in marketing but literally said: I'm not gonna invest in creating some marketing plan. I have no ambition in online marketing.
What?! You have the marketing knowledge and skills but refuse to use it to market our webshop and business? What the fuck is wrong with you?!
Today he says to me: 'Hey man, this is becoming an expensive hobby as we don't sell much and have lots of costs. I don't understand why I should be the one to write these content pages. Everything you did in the past 8 months can be done in less than 20 hours! You are a joke and just made it a big deal by spreading your work over so many months. I know for sure because I currently work at a company where I'm surrounded by front end devs! Are you fucking crazy?! You're a liar.'
He talks like this to me every 2 months or so while he can't even deliver the content for 1 single product in 6 fuckin' months! We even had to refund a few of our customers because Mr. client relations manager didn't respond to their e-mails within 1 fucking week!! So I asked him how could that have happened as you do the client relations and support. Well, he replied to me: 'Why didn't YOU respond to our clients? You don't log on in our back office at least once a day?!'.
Of course I do asshole. But YOU don't. He replied that I was lying just like I was lying about what I did for our business.
So, asshole, let's have a look at PrestaShops logs to see who's logging in daily. Well, you can probably guess who's IP was there in most of the entries. It wasn't his.
So, what the fuck have you been doing then?! You can't even manage to respond quickly to a client?!! We have maybe 50 clients and if we get 1 question a month by email it is already a lot. But you keep bitching, complaining and insulting me instead?!!!
Last time he literally admitted on a WhatsApp conversation that he had and still has the hope that he could just sit back and relax and watch me do ALL the work.
Well, guess what you fucking moron. That's not what we agreed upon. You fuckin' retard think you're so smart but you say EVERYTHING on WhatsApp! Including your promises to me. Thank you you fuckin' piece of dog shit because now I have hard evidence and will hand it over to my lawyer to make you pay every god damn cent for all the hours I've spent working on our business. Oh, and I'll take over the webshop and make it a success on my own because I know damn well how to get relevant traffic and thus customers.
You just go get yourself fucked in the ass without lubricant you fuckin' asshole. I have told you you shouldn't fuck with me because I take business very seriously. I even warned you when you were crossing a line again. Well, if you don't listen... You will pay for the consequences. I will be so damn happy to tell you 'I told you so' with a very very big smile on my face. That momemt WILL come, 'partner'.
Fuck you. You will be fucked. Count on that. Fucking asshole.8 -
Working in the IT Department is just funny man. Sometimes I wonder if I'm dumb, too smart to answer these dumb questions or these clients are just asking questions they already have answers to that I don't.
Client: Hey, can you please give X access to Y's Dropbox? He gets error saying he doesn't have access to the file.
Me: Uhh, you have to share a link to the specific file you want to share with X. Then only he can access it.
Client: Can you send him the link?
Me: Uhhhh, what link?
Client: The link to the file.
Me: Who created the file you want to share?
Client: My boss did. And he wants me to send the link to X. But I don't have the link so he said to check with IT.
Me (in my mind): WTF!!!!
Me: Ok, ask your boss to share the link to the file he created with you then you can send it to Y. He can also send it to Y directly himself. IT doesn't have and has no idea of what file your boss created. Only your boss knows.
Client: Ok, hold on let me check with him..
Client gets back on the phone.. "he said he deleted the file".
Me: Well, there's no file to share here.
Client: Can you find it?
Me: Call Dropbox.
Client: do you have his number?
Me: Who?
Client: Dropbox..
At this point I started laughing.. 😂😂😂🤣🤣
Me: Dropbox is a company.
Client: Ok, thank you. I'll call Dropbox.
At this point, I'm wondering. If this client thought Dropbox was person, then what did she mean by her initial question? 🤔
Can this be real life? This happened less than an hour ago, and going home now still confused about this whole situation. 😂😂5 -
We can compile, transpile, and do all sorts of fucky internet things through an entire development pipeline and then troubleshoot through all sorts of hackery and dev sorcery to output html.
Or I can just index.php and be done with it.
I dunno man, I dig frontend and using the popular js libs to put shit online and be done without having to deal with the fuckery that is wasm or use something similar to Rust to bring shit to my clients.
9 times out of 10, these dudes have been well served with the php or node or even golang that i give them.
Seems that a lot of tools coming up just make shit harder.
Even VBScript seems simpler compared to the amount of web fuckery going on right now.
Yeah I keep current, but fuck, every day it seems as if shit was just getting more and more complex16 -
"Need a single page website to be developed with about 3-5 pages including product page."
These clients man11 -
Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.
One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.
I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.
I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.
We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.
[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.
tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.2 -
Throughout the years I have completed many projects successfully. Some projects really stood out and were awesome to do. This is not about these projects. It is however about one of my very first projects for my first real software development client many years ago, somewhere around the year 2000.
I was working for some years at TNO, a well known Dutch organization, and the lady at the reception asked me if I could help her husband out because he was strugling to get some web app developed. So I said sure, I can talk to him and see what I can do.
So I went to their house and talked to her husband. They were living in a huge villa and turns out her husband owns an international flower export business for which he needed some web app for. So we had a nice talk and he showed me some software designs he got from a couple of different big companies. He asked me my opinion about these designs. I remember answering something like that it looks very fancy but for me it didn't make much sense.
He replied that it didn't make sense for him as well and was disappointed that these companies didn't seem to understand him properly. It took about 3 months to get these designs which he thought were useless. So, I asked him to explain me what he was looking for.
Actually a pretty simple thing. He was using paper forms to have his clients order the flowers they need. Think of them as Excelsheets with 3 columns with a list of flower names and besides each column a column for the amount required. He would go to the flower auction at 4 in the morning to collect all these filled in forms, manually aggregate them on new forms, and then go to buy the flowers ordered.
This man had many clients and truck drivers. Some of them only worked or ordered at specific days. It was also important that one could easily indicate which flowers were really important to get.
Then comes this 20 year old guy (me) who delivered a working prototype in 24 hours. You can imagine how happy this man was. He said: if you built this for me I will pay you 10K. In the meanwhile for fun you can borrow one of my sports cars if you want.
I took the deal, drove a big fat sports car for about 1.5 months, I delivered and the man payed me as promised.
The web app I developed is today still being used every day. I don't think there is any other project out there, at least not that I'm aware of, that I have worked on and is still being used today in its form as it was originally developed.4