➡️You Are Not A Software Developer⬅️

When I became a developer, I thought that my job is to write software. When my customer had a problem, I was ready to write software that solves that problem. I was taught to write software.

But what customers need is not software. They need a solution to their problem. Your job is to find the most cost-effective solution, what software often is not.

According to the universal law of software development, more code leads to more bugs:

e = mc²

Or

errors = (more code)²

The number of bugs grows with the amount of code. You have to prioritize, reproduce and fix bugs.

The more code you write, the more your team and the team after it has to maintain. Even if you split the system into micro services, the complexity remains.

Writing well-tested, clean code takes a lot of time. When you’re writing code, other important work is idle. The work that prevents your company from becoming rich.

A for-profit company wants to make money and reduce expenses. Then the company hires you to solve problems that prevent it from becoming rich. Confused by your job title, you take their money and turn it into expensive software.

But business has nothing to do about software. Even software business is not about software. Business is about making money.

Your job is to understand how the company is making money, help make more money and reduce expenses. Once you know that, you will become the most valuable asset in the company.

Stop viewing yourself as a software developer. You are a money maker.

Think about how to save and make money for your customers.

Find the most annoying problem and fix it:

▶️Is adding a new feature too costly? Solve the problem manually.
▶️Is testing slow? Become a tester.
▶️Is hiring not going well? Speak at a meetup and advertise your company.
▶️Is your team not productive enough? Bring them coffee.

Your job title doesn’t matter. Ego doesn’t matter either.

Titles and roles are distracting us from what matters to our customers – money.💸

You are a money maker. Thinking as a money maker can help choose the next skill for development. For example:

Serverless: pay only for resources you consume, spend less time on capacity planning = 💰

Machine Learning: get rid of manual decision-making = 💰

TDD: shorter feedback cycle, fewer bugs = 💰

Soft Skills: inspire teammates, so they are more productive and happy = 💰

If you don’t know what to learn next — answer a simple question:

What skills can help my company make more money and reduce expenses?

Very unlikely it’s another web framework written in JavaScript.

Article by Eduards Sizovs
Sizovs.net

Biggest challenge I overcame as dev? One of many.

Avoiding a life sentence when the 'powers that be' targeted one of my libraries for the root cause of system performance issues and I didn't correct that accusation with a flame thrower.

What the accusation? What I named the library. Yep. The *name* was causing every single problem in the system.

Panorama (very, very expensive APM system at the time) identified my library in it's analysis, the calls to/from SQLServer was the bottleneck

We had one of Panorama's engineers on-site and he asked what (not the actual name) MyLibrary was and (I'll preface I did not know or involved in any of the so-called 'research') a crack team of developers+managers researched the system thoroughly and found MyLibrary was used in just about every project. I wrote the .Net 1.1 MyLibrary as a mini-ORM to simplify the execution of database code (stored procs, etc) and gracefully handle+log database exceptions (auto-logged details such as the target db, stored procedure name, parameter values, etc, everything you'd need to troubleshoot database errors). This was before Dapper and the other fancy tools used by kids these days.

By the time the news got to me, there was a team cobbled together who's only focus was to remove any/every trace of MyLibrary from the code base. Using Waterfall, they calculated it would take at least a year to remove+replace MyLibrary with the equivalent ADO.Net plumbing.

In a department wide meeting:

DeptMgr: "This day forward, no one is to use MyLibrary to access the database! It's slow, unprofessionally named, and the root cause of all the database issues."
Me: "What about MyLibrary is slow? It's excecuting standard the ADO.Net code. Only extra bit of code is the exception handling to capture the details when the exception is logged."
DeptMgr: "We've spent the last 6 weeks with the Panorama engineer and he's identified MyLibrary as the cause. Company has spent over $100,000 on this software and we have to make fact based decisions. Look at this slide ... "
<DeptMgr shows a histogram of the stacktrace, showing MyLibrary as the slowest>
Me: "You do realize that the execution time is the database call itself, not the code. In that example, the invoice call, it's the stored procedure that taking 5 seconds, not MyLibrary."
<at this point, DeptMgr is getting red-face mad>
AreaMgr: "Yes...yes...but if we stopped using MyLibrary, removing the unnecessary layers, will make the code run faster."
<typical headknodd-ers knod their heads in agreement>
Dev01: "The loading of MyLibrary takes CPU cycles away from code that supports our customers. Every CPU cycle counts."
<headknod-ding continues>
Me: "I'm really confused. Maybe I'm looking at the data wrong. On the slide where you highlighted all the bottlenecks, the histogram shows the latency is the database, I mean...it's right there, in red. Am I looking at it wrong?"
<this was meeting with 20+ other devs, mgrs, a VP, the Panorama engineer>
DeptMgr: "Yes you are! I know MyLibrary is your baby. You need to check your ego at the door and face the facts. Your MyLibrary is a failed experiment and needs to be exterminated from this system!"

Fast forward 9 months, maybe 50% of the projects updated, come across the documentation left from the Panorama. Even after the removal of MyLibrary, there was zero increases in performance. The engineer recommended DBAs start optimizing their indexes and other N+1 problems discovered. I decide to ask the developer who lead the re-write.

Me: "I see that removing MyLibrary did nothing to improve performance."
Dev: "Yes, DeptMgr was pissed. He was ready to throw the Panorama engineer out a window when he said the problems were in the database all along. Didn't you say that?"
Me: "Um, so is this re-write project dead?"
Dev: "No. Removing MyLibrary introduced all kinds of bugs. All the boilerplate ADO.Net code caused a lot of unhandled exceptions, then we had to go back and write exception handling code."
Me: "What a failure. What dipshit would think writing more code leads to less bugs?"
Dev: "I know, I know. We're so far behind schedule. We had to come up with something. I ended up writing a library to make replacing MyLibrary easier. I called it KnightRider. Like the TV show. Everyone is excited to speed up their code with KnightRider. Same method names, same exception handling. All we have to do is replace MyLibrary with KnightRider and we're done."
Me: "Won't the bottlenecks then point to KnightRider?"
Dev: "Meh, not my problem. Panorama meets primarily with the DBAs and the networking team now. I doubt we ever use Panorama to look at our C# code."

Needless to say, I was (still) pissed that they had used MyLibrary as dirty word and a scapegoat for months when they *knew* where the problems were. Pissed enough for a flamethrower? Maybe.

StackOverflow.
The solution to almost all your coding problems.
The solution to all my "coding" ego. 😂

To all of us who procrastinate. Here is my new thinking that is making me slightly more productive! I would guess we all agree that the work is fucked up. But what we need to be productive, is an ego big enough to think that we are the only one smart enough to fix it! Just let your ego go!

Why code that project? Because other people would do it wrong! You fuck up the project? Fuck you, do it right or it won't be done right! My internal monologue from now on!

Does this mean I don't ask for help? Of course I ask! So that I can learn it, realise the other person is an idiot, then do it right using their technology!

If you don't do what you are planning to do, nobody will! Also most of the worlds problems can be solved with money, so that is why we should get rich. To fix the problems of the world.

Hope it helps someone :)

Storytime!

(I just posted this in a shorter form as a comment but wanted to write it as a post too)

TL;DR, smarts are important, but so is how you work.

My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.

I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )

At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.

However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.

The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.

At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...

What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).

I eventually figured out that the reason I was assigned / requested was simple:

1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.

2. The engineers trusted me. It was that simple.

They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)

I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.

The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.

But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.

In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.

Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.

Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.

Better to keep your mouth shut and appear douchebag than to open it and remove all doubt.

Got one right now, no idea if it’s the “most” unrealistic, because I’ve been doing this for a while now.

Until recently, I was rewriting a very old, very brittle legacy codebase - we’re talking garbage code from two generations of complete dumbfucks, and hands down the most awful codebase I’ve ever seen. The code itself is quite difficult to describe without seeing it for yourself, but it was written over a period of about a decade by a certifiably insane person, and then maintained and arguably made much worse by a try-hard moron whose only success was making things exponentially harder for his successor to comprehend and maintain. No documentation whatsoever either. One small example of just how fucking stupid these guys were - every function is wrapped in a try catch with an empty catch, variables are declared and redeclared ten times, but never used. Hard coded credentials, hard coded widths and sizes, weird shit like the entire application 500ing if you move a button to another part of the page, or change its width by a pixel, unsanitized inputs, you name it, if it’s a textbook fuck up, it’s in there, and then some.

Because the code is so damn old as well (MySQL 8.0, C#4, and ASP.NET 3), and utterly eschews the vaguest tenets of structured, organized programming - I decided after a month of a disproportionate effort:success ratio, to just extract the SQL queries, sanitize them, and create a new back end and front end that would jointly get things where they need to be, and most importantly, make the application secure, stable, and maintainable. I’m the only developer, but one of the senior employees wrote most of the SQL queries, so I asked for his help in extracting them, to save time. He basically refused, and then told me to make my peace with God if I missed that deadline. Very helpful.

I was making really good time on it too, nearly complete after 60 days of working on it, along with supporting and maintaining the dumpster fire that is the legacy application. Suddenly my phone rings, and I’m told that management wants me to implement a payment processing feature on the site, and because I’ve been so effective at fixing problems thus far, they want to see it inside of a week. I am surprised, because I’ve been regularly communicating my progress and immediate focus to management, so I explain that I might be able to ship the feature by end of Q1, because rather than shoehorn the processor onto the decrepit piece of shit legacy app, it would be far better to just include it in the replacement. I add that PCI compliance is another matter that we must account for, and so there’s not a great chance of shipping this in a week. They tell me that I have a month to do it…and then the Marketing person asks to see my progress and ends up bitching about everything, despite the front end being a pixel perfect reproduction. Despite my making everything mobile responsive, iframe free, secure and encrypted, fast, and void of unpredictable behaviors. I tell her that this is what I was asked to do, and that there should have been no surprises at all, especially since I’ve been sending out weekly updates via email. I guess it needed more suck? But either way, fuck me and my two months of hard work. I mean really, no ego, I made a true enterprise grade app for them.

Short version, I stopped working on the rebuild, and I’m nearly done writing the payment processor as a microservice that I’ll just embed as an iframe, since the legacy build is full of those anyway, and I’m being asked to make bricks without straw. I’m probably glossing over a lot of finer points here too, just because it’s been such an epic of disappointment. The deadline is coming up, and I’m definitely going to make it, now that I have accordingly reduced the scope of work, but this whole thing has just totally pissed me off, and left a bad taste about the organization.