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Search - "hard-to-deal-with-clients"
Was lead developer at a small startup, I was hiring and had a budget to add 3 new people to my team to develop a new product for the company.
Some context first and then the rant!
Candidate 1 - Amazing, a dev I worked with before who was under utilized at the previous company. Still a junior, but, she was a quick learner and eager to expand her knowledge, never an issue.
Candidate 2 - Kickass dev with back end skills and extras, he was always eager to work a bit more than what was expected. I use to send him home early to annoy him. haha!
Candidate 3 - Lets call him P.
In the interview he answers every question perfectly, he asks all the right questions and suggests some things I havent even thought of. CTO goes ahead and says we should skip the technical test and just hire the guy, his smart and knows what his talking about, I agree and we hire him. (We where a bit desperate at this stage as well.)
He comes in a week early to pick up his work laptop to get setup before he starts the next week, awesome! This guy is going to be an asset to the company, cant wait to have him join the team - The CTO at this stage is getting ready to leave the company and I will be taking over the division and need someone to take over lead position, he seems like the guys to do it.
The guys starts the next week, he comes in and the laptop we gave him is now a local server for testing and he will be working off his own laptop, no issue, we are small so needed a testing stack, but wasnt really needed since we had procedures in place for this already.
Here is where everything goes wrong!!! First day goes great... Next day he gets in early 6:30am (Nice! NO!), he absolutely smells, no stinks, of weed, not a light smell, the entire fucking office smells of weed! (I have no problem with weed, just dont make it my problem to deal with). I get called by boss and told to sort this out people are complaining! I drive to office and have a meeting with him, he says its all good he understands. (This was Friday).
Monday comes around - Get a call from Boss at 7:30am. Whole office smells like weed, please talk to P again, this cannot happen again. I drive to office again, and he again says it wont happen again, he has some issues with back pain and the weed helps.
Tuesday - Same fucking thing! And now he doesnt want to sign for the laptop("server") that was given to him, and has moved to code in the boardroom, WHERE OUR FUCKING CLIENTS WILL BE VIEWING A DEMO THAT DAY OF THE PRODUCT!! Now that whole room smells like weed, FML!
Wednesday - We send P a formal letter that he is under probation, P calls me to have a meeting. In the meeting he blames me for not understanding "new age" medicine, I ask for his doctors prescription and ask why he didnt tell me this in the interview so I could make arrangements, we dont care if you are stoned, just do good work and be considerate to your co-workers. P cant provide these and keeps ranting, I suggest he takes pain killers, he has none of it only "new age" medicine for him.
Thursday - I ask him to rather "work" from home till we can get this sorted, he comes in for code reviews for 2 weeks. I can clearly see he has no idea how the system works but is trying, I thought I will dive deeper and look at all of his code. Its a mess, nothing makes sense and 50% of it is hard coded (We are building a decentralized API for huge data sets so this makes no sense).
Friday - In code review I confront him about this, he has excuses for everything, I start asking him harder questions about the project and to explain what we are building - he goes quiet and quits on the spot with a shitty apology.
From what I could make out he was really smart when it came to theory but interpreting the theory to actual practice wasnt possible for him, probably would have been easier if he wasnt high all the time.
I hate interview code tests, but learned a valuable lesson that day! Always test for some code knowledge as well even if you hate doing it, ask the right questions and be careful who you hire! You can only bullshit for so long in coding before someone figures out that you are a fraud.16
So I own a webshop together with a guy I met at one of my previous contract jobs. He said he had a great idea to sell product X because he can get them very cheap from another European country. Actually it is a great idea so we decided to work together on this: I do everything tech related, he does the non tech stuff.
Now we are more than 1 year in business. I setup a VPS, completely configured it, installed and setup the complete webshop, built 2 custom PrestaShop modules, built many customizations, built a completely new order proces (both front and back end), advertised quite some products, did some link building, ensured everything is in place to do proper SEO, wrote some content pages, did administration and tax declarations, rewrote a part of a PrestaShop component because it was so damn inefficient and horribly slow, and then some more. Much more.
He did customer relation management, supplier management and some ad words campaigns. Promised me many times to write the content for our product pages. This guy has an education in marketing but literally said: I'm not gonna invest in creating some marketing plan. I have no ambition in online marketing.
What?! You have the marketing knowledge and skills but refuse to use it to market our webshop and business? What the fuck is wrong with you?!
Today he says to me: 'Hey man, this is becoming an expensive hobby as we don't sell much and have lots of costs. I don't understand why I should be the one to write these content pages. Everything you did in the past 8 months can be done in less than 20 hours! You are a joke and just made it a big deal by spreading your work over so many months. I know for sure because I currently work at a company where I'm surrounded by front end devs! Are you fucking crazy?! You're a liar.'
He talks like this to me every 2 months or so while he can't even deliver the content for 1 single product in 6 fuckin' months! We even had to refund a few of our customers because Mr. client relations manager didn't respond to their e-mails within 1 fucking week!! So I asked him how could that have happened as you do the client relations and support. Well, he replied to me: 'Why didn't YOU respond to our clients? You don't log on in our back office at least once a day?!'.
Of course I do asshole. But YOU don't. He replied that I was lying just like I was lying about what I did for our business.
So, asshole, let's have a look at PrestaShops logs to see who's logging in daily. Well, you can probably guess who's IP was there in most of the entries. It wasn't his.
So, what the fuck have you been doing then?! You can't even manage to respond quickly to a client?!! We have maybe 50 clients and if we get 1 question a month by email it is already a lot. But you keep bitching, complaining and insulting me instead?!!!
Last time he literally admitted on a WhatsApp conversation that he had and still has the hope that he could just sit back and relax and watch me do ALL the work.
Well, guess what you fucking moron. That's not what we agreed upon. You fuckin' retard think you're so smart but you say EVERYTHING on WhatsApp! Including your promises to me. Thank you you fuckin' piece of dog shit because now I have hard evidence and will hand it over to my lawyer to make you pay every god damn cent for all the hours I've spent working on our business. Oh, and I'll take over the webshop and make it a success on my own because I know damn well how to get relevant traffic and thus customers.
You just go get yourself fucked in the ass without lubricant you fuckin' asshole. I have told you you shouldn't fuck with me because I take business very seriously. I even warned you when you were crossing a line again. Well, if you don't listen... You will pay for the consequences. I will be so damn happy to tell you 'I told you so' with a very very big smile on my face. That momemt WILL come, 'partner'.
Fuck you. You will be fucked. Count on that. Fucking asshole.7
When I opened my digital agency it was me and my wife as developers, I had no savings and I needed to get long contracts ASAP which luckily I did straight away.
Lovely client, had worked for them before as a consultant so i thought it would be a breeze. Let's just say the project should've been named "Naivete, Scope Creep and Anger: The revenge".
What happened is that when this project was poised to end I naively thought I would be able to close the job, so I started looking for a new full time consultancy gig and found one where I could work from home, and agreed a starting date.
Well, the previous job didn't end because of flaws in my contract the client exploited, leaving me locked in and working full time, for free, for basically as long as he wanted (I learned a lot the hard way at that time) and I had already started the new agreed job. This meant I was now working 2 full time shifts, 16 hours per day.
Then, two support contracts of 2 hours per day were activated, bringing my work load to 20 hours/day.
I did this for 4 months.
The first job was supposed to last one month, and I was locked into it, all others had no end in sight which is a good thing as a freelancer, but not when you are locked into a full time one already. I could've easily done one 8 hours shift and two 2 hours jobs per day, but adding another 8 hours on top of it was insanity.
So I was working 10 hours, and sleeping 2. I had no weekends, didn't know if it was day or night anymore, I was locked in my room, coding like a mad man, making the best out of a terrible situation, but I was mentally destroyed.
I was waking up at 10am, working until 8pm, sleeping 2 hours until 10pm, working until 8am, sleeping 2 hours until 10am, and so on. Kudos to my wife for dealing with account and project management and administration responsibilities while also helping me with small pieces of code along the way, couldn't have survived without the massive amount of understanding she offered.
In the end:
- I forcefully closed the messed up contract job and sent all the work done to another digital agency I met along the way, very competent people, as I still cared about the project.
- I missed a deadline on my other full time contract by 2 days, meaning they missed a presentation for Adobe, of all people, and I lost the job
- The other two support contracts were finished successfully, but as my replies were taking too long they decided not to work with us anymore.
So I lost 4 important clients in the span of 4 months. After that I took a break of one month, slept my troubles away, and looked for a single consultancy full time contract, finding it soon after, and decided I wouldn't have my own clients for a good while.
3 years since then, I still don't have the willpower or the resources to deal with clients of my own and I'm happily trudging along as a consultant, while still having middle of the night nightmare flashbacks to that time.2
So I have been freelancing as web developer for 5 years. I was also playing basketball professionally so I was only working part-time, building websites here and there, small android apps to learn the job and I was also reading a lot to challenge my brain.
When I stopped playing basketball about a year ago, I thought I would really enjoy coding full time so I pursued a job.
With no formal education and just a basketball background on paper, in the collapsed Greek economy, as you may assume chances of landing a job are minimal.
After about 40 resumes sent I only got an internship. It was a 4 month, part-time, no pay deal, and then the company would decide if they would like to hire me later.
The company had 4 employees and they are one of the largest software distribution businesses in my area. They resell SaaS bought from a third company, bundled with installation support, initial configuration, hardware support, whatever a client may need.
I was the only one with any ability to code whatsoever. The other people were working mostly on customer support with the occasional hardware repair.
After the 4 month period they owner (small company, owner was also manager and other roles) told me that they are very happy with my work and would like to keep me part-time with minimum pay.
Just to give you and idea if the amounts of money involved, in Greece, after taxes, my salary was 240euros per month. And the average cost of surviving (rent, cheapest food possible, no expenses on anything but super basics) is about 600euros.
I told him I needed more to live and he told me ok, we will reevaluate a few months later, at the end of May 2017.
I just accepted it without having many options. The company after all was charging clients 30euros per hour for my projects so I kept thinking that if I worked a lot and delivered consistently I would get a full time job and decent money.
And I delivered. In the following months I made a Magento extension, some WordPress themes, a C# application to extract data from the client's ERP and import it to a third application, a click to call application to use Asterisk to originate calls from the client's ERP, a web application to manage a restaurant's menu and many more small projects. Whatever they asked, I delivered.
On time, version controlled, heavily documented solutions (my C# ones are not exactly masterpieces but it was my first time with the language and windows).
So when May ended I was pretty excited to hear they wanted to keep me full time. I worked hard for it, I was serious, professional, I tried a lot to learn things so I can deliver, and the company recognized that. YAY.
So the time comes to talk money. The offer was 480euros per month. Double my part-time pay, minimum wage. I asked for about 700. Manager said it's hard but I will see what I can do. So we agreed to keep the deal for June while they are working on a better offer.
During the first half of June I finished my last project, put all my work on a nice folder with a nice readme on every project's directory, with their version control and everything.
The offer never improved, so I said no deal, and as of today, I am jobless.
I am stressed as fuck and excited as fuck at the same time.
I will do my best to survive in the shitstorm that is called Greece.
Bring it on.9
WWDC was not about developers this year. It was a conference call with shareholders and investors. No bold moves, just several consecutive "this product will no longer suck" and "look at what you can do now, big companies" announcements.
watchOS will work now (it's too slow ATM). tvOS will just be less cumbersome. macOS still lagging behind (I mean, I already have great third party apps that clean my hard drive, but thank you for solving a problem I didn't need fixing). iOS 10 is simply about messages (it's not going to make me ditch Telegram, because it doesn't have an Android client, regardless of how large you make emoticons appear on screen). Apple Music will still suck, especially if you have more than one Apple ID. And Apple Maps will continue to be useless outside of the US.
Where did the bold moves go? Where's the "we're breaking up iTunes into several distinct apps that serve their purposes really well"? (Guess iTunes is too valuable a trademark...) Where is the "we will end the WKView vs UIView vs NSView nonsense"? (You know, OOP is about creating classes, which are abstractions and whose instances deal with the particularities of their environment; a View is a View, regardless of where they live; an instance of a View should care about being on a watch or on a phone, not the developer.) Where is the "we love indie developers and will help you"? They showed off a lot of integration with well established apps, that don't really need to stand out any more. They showed that video of "normal people" who have developed apps, but no one knows about them! And then they changed the AppStore so you can pay to advertise your app, but who has the means to do that? Indie devs are surely on a tight budget, so who's that helping again?
For me, this WWDC was sugar coated with a "we love you developers" BS, but was a business statement to large companies ("see what you can do now Uber, Lyft, WeChat, WhatsApp, Doordash, all the P2P payment apps, ESPN, WSJ and so on?"). It's already a known fact that the bulk of the AppStore revenue goes to the top 1% apps. And what's the point of having tvOS be open to developers if it is very unlikely I'll ever develop anything for it unless I work at CBS?
It's great that they want to make it easier for kids to learn Swift. But there's very little point in that, if those kids' apps aren't going to be used and are simply going to make the "we have 2 million apps on the AppStore" announcement look shinier for shareholders. Without a strong indie community, the Swift Playgrounds app for the iPad is just manufacturing workers for large corporations.
And without a strong indie community, things get tougher for indie clients as well. Who will have the money (and therefore the time) to implement all those integrations in order to even dream about competing with heavily funded apps?
Yeah... So thanks, Apple, but no thanks.16
Just went to the pet asylum to look for a cat. There was a shy black one (eh, maybe not a good first but Moar Blacker, Moar Better 😋) and a black and white one which was very open towards me.
Probably I'll get the latter, and build some food, water and litter dispenser systems for it with motors and my esp8266 boards 🙂
The lady who was volunteering there and showed me around had an interesting story though.
Apparently both of those aforementioned cats were wild cats (so they don't come from a proper household or anything). Except that black and white one which apparently came from some rather retarded people.. think average Facebook user.
According to her those previous owners came there with 2 cats including the black and white one as "extremely wild, we found them in the forest, put them in cages (because everyone carries cat cages in their car every day, right?) and brought them here". Nice excuse for average Facebook user level of retard I have to say 😜 but it's not very waterproof, you know?
But on average the people that they get there are even worse than that.. some get a great initial meeting with a cat, but then leave them there because they don't like the stripes on a paw or something stupid like that. As she put it: "you're not fitting pants in a clothing shop, are you?! 😑"
Had to try hard to not burst out in laughter from that description 😂
Point is, the average customers there are awful.. apparently she was very grateful to have a rather down-to-earth customer like me and my home supervisor (who helpfully drove me there 🙂) for once. So terrible clients.. they're everywhere!
It really taught me to be mindful of the hardships of people in any profession who deal with clients.18
Can someone help me understand?
I subscribed to a nifty IT-releated magazine, and on its back, there's an ad for "Dedicated root server hosting", nothing unusual at a first glance, but after I read the issue, I decided to humor them and see what it is that they offered, and... It just... Doesn't make sense to me!
An ad for "Dedicated Root Server" - What is a dedicated root server first of all? Root servers of any infrastructure sound pretty important.
But, the ad also boasts "High speed performance with the new Intel Core i9-9900K octa-core processor", that's the first weird thing.
Why would anyone responsible enough want to put an i9 into a highly-reliable root server, when the thing doesn't even support ECC? Also, come on, octa-core isn't much, I deal with servers that have anywhere between 2 and 24 cores. 8 isn't exactly a win, even if it has a higher per-core clock.
Oh, also, further down the ad has a list of, seeming, advantages/specs of the servers, they proclaim that the CPU "incl. Hyper-Threading-Technology"... Isn't that... Standard when it comes to servers? I have never seen a server without hyperthreading so far at my job.
"64 GBs of DDR4 RAM" - Fair enough, 64 gigs is a good amount, but... Again, its not ECC, something I would never put into a server.
"2 x 8 TB SATA Enterprise Hard Drive 7200 rpm" - Heh, "enterprise hard drive", another cheap marketing word, would impress me more if they mentioned an actual brand/model, but I'll bite, and say that at least the 7200 rpm is better than I expected.
"100 GBs of Backup Space" - That's... Really, really little. I've dealt with clients who's single database backup is larger than that. Especially with 2x8 TB HDD (Even accounting for software raids on top)
This one cracks me up - "Traffic unlimited"
Whaaaat?! You are not gonna give me a limit to the total transferred traffic to the internet for my server in your data center? Oh, how generous of you, only, the other case would make the server just an expensive paperweight! I thought this ad was for semi-professionals at least, so why mention traffic, and not bandwidth, the thing that matters much more when it comes to servers? How big of a bandwidth do I get? Don't tell me you use dialup for your "Dedicated Root Server"s!
"Location Germany or Finland" - Fair enough, geolocation can matter when it comes to latency.
"No minimum contract" - Oooh, how kiiiind of you, again, you are not gonna charge me extra for using the server only as long as I pay? How nice!
"Setup Fee £60" - I guess, fair enough, the server is not gonna set itself up, only...
The whole ad is for "monthly from £55.50", that's quite the large fee for setup.
Oh, and a cherry on top, the tiny print on the bottom mentions: "All prices exclude VAT and are a subject to..." blah blah blah.
Really? I thought that this sort of almost customer deceipt is present only in the common people's sphere!
I must say, there's being unimpressed, and then... There's this. Why, just... Why? Anyone understands this? Because I don't...12
The more I'm on here the more I remember all the shit I have had to deal with in the past.
Anyway, lets rant! I just moved cities after college to be closer to my family, I didnt have any work lined up at that stage but started job hunting the moment I was settled in, I did some freelance for smaller companies to stay afloat.
Eventually I got a job at this agency startup where "SEO" was there main focus, still very inexperienced they put me on frontend and data capturing but will teach me how to code using their systems in due time. At this stage I was getting paid minimum wage, but I was doing minimum work and it wasnt that bad.
A new investor bought 49% of the company and immediately moved into the office space to focus more on marketing (He was one of those scaly marketing guys that will sell you babies if he could get his hands on enough to make a profit).
This is where everything starts going to shit. He hires a bunch of "SEO Gurus", fills up the small office with people like sardines squished together. Development was still our main money maker at this stage, so there where 3 new more senior developers at this stage and I started learning a lot really fast.
Here are some of the issues we had to deal with:
1. Incentives - Great more money, haha! No, No, you where 5 minutes late so you only get half of the promised amount.
2. For every minute you are late we will deduct it from you paycheck (Did I mention I was getting paid minimum wage).
3. If you take a smoke break we will dock it from your pay.
4. Free gym membership to the gym downstairs, but you can only go once a week during your lunch.
5. No pay raises if you cant prove your worth on paper.
He on purposely made up shitty rules and regulations to keep us down and make as much profit as he could.
Here are some shitty stuff he has done:
1. We arent getting a 13th check this year because the company didnt make a big profit - while standing next to his brand new BMW.
2. Made changes over FTP on clients work because we where too slow to get to it, than blames me for it because its broken the next day and wants to give me a written warning for not resolving the issue Immediately. They went as far as wanting to fire me for this, gave me 1 day notice for meeting and that I can bring a lawyer to represent me (1 day notice is illegal, you need 5 days where I am from), so I brought a lawyer since my mom was a lawyer. They freaked the fuck out and started harassing me about this a week later.
3. Would have meetings all the time about how much money the company is making, but wont be raising our pay since no one has proven they are worth it yet.
4. Would full on yell at employees infront of the entire office if they accidentally made an mistake on a clients project.
One one occasion I took a week off for holiday, my coworker contacted me to ask a question and I answered that I will handle it when I am back the following week. Withing 2 hours my other boss phones me in a rage, "he is coming to fetch the company laptop from my house in 5 minutes, he will let me know when he arrives. Gives me no time to talk at all and hangs up - I have figured out what has happened by now so when he showed up he has this long speech about abandonment, and trust and loyalty to the company. So I pass him my laptop once he shut up and said: "You do know I am on holiday leave which you approved, right?", he goes even more silent and passes me back my laptop without saying anything, and drives off.
While the above was happening Douche manager back at the office has a rage as well and calls the whole office (25 people) to a meeting talking about how I abandoned the company and how disgraceful that is.
Those are the shitty experiences I can remember, there where many more like this. All of the above eventually led to me going into a deep depression and having panic attacks weekly, from being overworked or scared to step out of line. Its also the reason I almost stopped coding forever at that stage. I worked there for 2.5 years with the abuse.
I left 2 weeks after the last shit show, I am ok now and have my anxiety and depression well under control if not almost gone completely.
Ran into Douche Manager a few months ago after 9 years, the company got bought out and the first person they fired was him. LOL! He now has his own agency and is looking for Developers (They are hard to find he says), little does he know I spread his name far and wide to all and every Dev I knew and didnt know to avoid working for him at all costs. Seems like word of mouth still works in this digital age.
Thanks for reading this far!5
So the story is true and this is what we have to deal with now..
My friend and I started to build a Web Application for a Roleplay Community. The project was for a client mainly and they don't mind if we try to sell this project to the public. All goes well except the shitty design, which is the one our client asked for. So after 6 months of work we planned to switch our backend to Nodejs, the switch look quite easy in our brains [PHP => NODEJS] because we already use Nodejs for instant functions without reloading the page.
So during the planning we earn a client which is one of the member of the clan, but he pay for another clan which is 6x bigger then the one we're in. So we continue to develop and think about the switch. We learn a news about a new competitor, this one sucks, we tried their App and it's not worth the money they ask. A few days after another competitor enter the market, this one is a big challenge for us. "Sit down tight, yea you reading this"..
The competitor use BUBBLE to create their shit, they earned 10 clients in one week and just punch us with "THE ROCK" hand, they release a lot of feature each week, they're 6 devs on that (if we can call them devs), we're 2 programmers (True Programmers). What we do in 1 week they do it in 5 hours with Bubble, the switching to Nodejs was a badluck, you couldn't add feature because of this switch during 2 weeks, this made us later and second in the race. My friend (at the same time my employee and back-end programmer) move into another appartment which obligate him to work full-time. At this time I'm f****, I'm only a Front-End Programmer vs 6 Wannabe Devs with a mother**** tool of *** (#Bubble).
This is where I am, in this beautiful opportunity to win this market but with this bad luck occuring = the opportunity is low, but our advantage is we don't have made our project public yet so they're the only good option for the communities to get that kind of web app, the others are not included and only a copy of this (Their Product) or just a big junk made with Wix.
At this time I'm working hard to make this opportunity happen, I have my math which I have to finish to have my High School diploma to do, a part-time job to get if I want to stay with an internet connection and finally I have to find a way to still be able to make my dream come true (Working on my Business at full time & Make money from it) and continue to be a Front-End Programmer/CEO of an enterprise.4
Saw a rant on proverbs and thought of one,
The customer who is always right is most usually wrong.
rent / question (there is a question at the end and I'd appreciate your opinion)
8 months ago, I agreed to help a not too distant relative of mine to do his master thesis at the company where I work. He was supposed to build something really MVP, but useful for us and I'd help him get some scientific questions out of it, and provide him with (computing) resources to test his theories / implementations under simulated and much heavier load.
Since then, he didn't get done anything even remotely useful, always just stuck on very rudimentary issues, claimed things are almost ready, I wrote a quick smoke test to prove that the whole application blows up when you touch it, in short - a disaster and went over to radio silence.
In the meanwhile, we didn't need it anymore, so 1.5 months ago, I got in touch with him again, with an even more technical proposal, something, at least I'd think, that's even cooler to do. He asked me some question about hypothetical load, the system should be able to handle eventually, to come up with alternative implementations to compare them against each other. He said that his exam period is going to be over soon and he'll get back to me with some initial version.
2 weeks ago, I got back in touch with him, trying to urge him, to get finally started and get something done. If he'd actually sit down and do it during the holidays as a "full time job", he'd be probably done in 2 weeks. Last week, he came back to me and said he has an initial PR ready to review.
I was excited about it, but basically froze when I realized what he did. He deleted all his previous work - some infrastructure stuff which took us basically 3 months of back and forth to get running - and as far as I could see, all the new code were only auto generated clients based on a swagger specification. In short - I could do it in less then an hour. If you really have no idea what you're doing, it might take you half a day, but definitely nowhere near to a week.
His brother, which a good friend of mine, thinks I'm being too hard on him. His argument was, that it's too hard, and he has to do it in C#, but he only knows Java (I gave him access to some of our repositories to copy paste code together, he didn't need to invent anything. I also prefer C# but wrote my master thesis in Java) Personally, I'm just pissed because he promises stuff that he never does. I totally understand him - I was like that as a student as well, I guess karma is a ... but still, he's wasting my time.
Right now I'm thinking how to get out of this, without having even more time wasted. I doubt he'd ever deliver anything useful. He got plenty of input from me about what he could consider for his scientific question, how to measure performance, ... He can keep his credentials to access our test environment with the test data, but I won't give him access to any additional computing resources, to compare how his solutions might scale on our company's cost. (mainly it's not the money, but I'd have to provide that stuff, and probably help him set it up)
does it sound like a fair deal (saying, I'm done with you. You can finish your topic on your own, but don't expect any help from me)? or am I being a dick about it and too demanding?1