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Search - "video instructions"
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Alright so here goes, I currently work at a promising startup. Absolutely love it; nice, hard-working colleagues but there's only a couple of us so we all have to wear a multitude of hats.
I don't mind being on support duty or helping out a customer with a technical question but one thing that really gets to me is lazy people.
We have some instructional videos (made in-house by yours truly) around certain functionality in our app which can't be simplified any further and they're condensed to about 50 seconds each.
I receive an email from a customer saying that he wants the instructions in screenshot form instead of watching the video because he 'detests' watching videos.
I must admit, I was a little hurt because he dismissed my videos so easily without even watching them. Just because he really doesn't like to watch videos? I was dumbfounded.
Me putting (most of) my rustled jimmies aside, I take about an hour to screenshot and document each step of the instructions and send them to the customer with a note: Be careful, if you scroll too fast it turns into a video.
I receive a response saying he doesn't like to watch videos because he is deaf but he did admit he had a chuckle.
Morale of the story lads, keep the sass in in your IDE's and out of your customer interactions.
True story.7 -
If you haven't seen the video instructions for how to factory reset GE's smart light bulbs.
STOP WHAT YOU ARE DOING AND WATCH: https://youtube.com/watch/...
Theres also a twitter thread about this which includes screenshots of their instructions on how to count 2 seconds: https://twitter.com/NumbersMuncher/...
This is what happens when you hire a product manager with no experience and put them in charge of engineering, design, UX (who we kidding they def don't have one of these) etc. This is just magical16 -
My first job was actually nontechnical - I was 18 years old and sold premium office furniture for a small store in Munich.
I did code in my free time though (PHP/JS mostly, had a litte browsergame back then - those were the days), so when my boss approached me and asked me whether I liked to take over a coding project, I agreed to the idea.
Little did I know at the time: I was supposed to work with a web agency the boss had contracted to build their online shop. Only that he had no plan or anything, he basically told them "build me an online shop like abc(a major competitor of ours at the time)"
He employed another sales lady who was supposed to manage the shop (that didn't exist yet). In the end, I think 80% of her job was to keep me from killing my boss.
As you can imagine, with this huuuuge amout of planning and these exact visions of what was supposed to be, things went south fast and far. So far that I could visit my fellow flightless birds down in the Penguin's republic of Antarctica and still need to go further.
Well... When my boss started suing the web agency, I was... ahem, asked to take over. Dumb as I was, I did - I was a PHP kid and thought that Magento, being written in PHP, would be easy to master. If you know Magento, you know that was maybe the wrongest thing I ever said.
Fast forward 3 very exhausting months, the thing was online. Not all of it worked yet, but it was online and fairly secure.
I did next to everything myself, administrating the CentOS box the shop was running on, its (own) e-mail server, the web server, all the coding required for the shop (can you spell 12 hour day for 8 hour pay?)
3 further months later, my life basically was a wreck, I dragged myself to work, the only thing I looked forward being the motorcycle ride home. The system worked though.
Mind you, I was still, at the time, working with three major customers, doing deskside support and some admin (Win Server 2008R2 at the time) - because, to quote my boss, "We could not afford a full time developer and we don't need one".
I think i stopped coding in my free time, the one hobby I used to love more than anything on the world, somewhere Decemerish 2012. I dropped out of the open source projects I was in, quit working on my browser game and let everything slide.
I didn't even care to renew the domains and servers for it, I just let it die without notice.
The little free time I had, I spent playing video games and getting drunk/high.
December 2013, 1.5 years on the job, I reached my breaking point and just left, called in sick at least a week per month because I just could not see this fucking place anymore.
I looked for another job outside of ALL of what I did before. No more Magento, no more sales, no more PHP. I didn't have to look for long, despite what I thought of my skills.
In February 2014, I told my boss that I quit. It was still seven months until my new job started, but I wanted him to know early so we could migrate and find a replacement.
The search for said replacement started in June 2014. I had considerably less work in the months before, looks like he got the hint.
In August 2014, my replacement arrived and I got him started.
I found a job, which I am still in, and still happy about after almost half a decade, at a local, medium sized ISP as a software dev and IT security guy. Got a proper training with a certificate and everything now.
My replacement lasted two months, he was external and never really did his job - the site, which until I had quit, had a total of 3 days downtime for 3 YEARS (they were the hoster's fault, not mine), was down for an entire month and he could not even tell why.
HIS followup was kicked after taking two weeks to familiarize himself with the project. Well, I think that two weeks is not even barely enough to familiarize yourself with nearly three years of work, but my boss gave him two days.
In 2016, the shop was replaced with another one. Different shop system, different OS, different CI. I don't know why and I can't say I give a damn.
Almost all the people that worked at the company back with me have left for greener pastures, taking their customers (and revenue) with them.
As for my boss' comments, instructions and lines: THAT might not be safe for work. Or kids. Or humans in general. And there wouldn't be much left if you put it through a language filter...
Moral of the story: No, it's not a bad thing to leave a place if you're mistreated there. Don't mistake loyalty with stupidity!
And, to quote one of my favourite Bands: "Nothing matters when the pain is all but gone" (Tragedy + Time by Rise Against).8 -
I'm coming off a lengthy staff augmentation assignment awful enough that I feel like I need to be rehabilitated to convince myself that I even want to be a software developer.
They needed someone who does .NET. It turns out what they meant was someone to copy and paste massive amounts of code that their EA calls a "framework." Just copy and paste this entire repo, make a whole ton of tweaks that for whatever reason never make their way back into the "template," and then make a few edits for some specific functionality. And then repeat. And repeat. Over a dozen times.
The code is unbelievable. Everything is stacked into giant classes that inherit from each other. There's no dependency inversion. The classes have default constructors with a comment "for unit testing" and then the "real" code uses a different one.
It's full of projects, classes, and methods with weird names that don't do anything. The class and method names sound like they mean something but don't. So after a dozen times I tried to refactor, and the EA threw a hissy fit. Deleting dead code, reducing three levels of inheritance to a simple class, and renaming stuff to indicate what it does are all violations of "standards." I had to go back to the template and start over.
This guy actually recorded a video of himself giving developers instructions on how to copy and paste his awful code.
Then he randomly invents new "standards." A class that reads messages from a queue and processes them shouldn't process them anymore. It should read them and put them in another queue, and then we add more complication by reading from that queue. The reason? We might want to use the original queue for something else one day. I'm pretty sure rewriting working code to meet requirements no one has is as close as you can get to the opposite of Agile.
I fixed some major bugs during my refactor, and missed one the second time after I started over. So stuff actually broke in production because I took points off the board and "fixed" what worked to add back in dead code, variables that aren't used, etc.
In the process, I asked the EA how he wanted me to do this stuff, because I know that he makes up "standards" on the fly and whatever I do may or may not be what he was imagining. We had a tight deadline and I didn't really have time to guess, read his mind, get it wrong, and start over. So we scheduled an hour for him to show me what he wanted.
He said it would take fifteen minutes. He used the first fifteen insisting that he would not explain what he wanted, and besides he didn't remember how all of the code he wrote worked anyway so I would just have to spend more time studying his masterpiece and stepping through it in the debugger.
Being accountable to my team, I insisted that we needed to spend the scheduled hour on him actually explaining what he wanted. He started yelling and hung up. I had to explain to management that I could figure out how to make his "framework" work, but it would take longer and there was no guarantee that when it was done it would magically converge on whatever he was imagining. We totally blew that deadline.
When the .NET work was done, I got sucked into another part of the same project where they were writing massive 500 line SQL stored procedures that no one could understand. They would write a dozen before sending any to QA, then find out that there was a scenario or two not accounted for, and rewrite them all. And repeat. And repeat. Eventually it consisted of, one again, copying and pasting existing procedures into new ones.
At one point one dev asked me to help him test his procedure. I said sure, tell me the scenarios for which I needed to test. He didn't know. My question was the equivalent of asking, "Tell me what you think your code does," and he couldn't answer it. If the guy who wrote it doesn't know what it does right after he wrote it and you certainly can't tell by reading it, and there's dozens of these procedures, all the same but slightly different, how is anyone ever going to read them in a month or a year? What happens when someone needs to change them? What happens when someone finds another defect, and there are going to be a ton of them?
It's a nightmare. Why interview me with all sorts of questions about my dev skills if the plan is to have me copy and paste stuff and carefully avoid applying anything that I know?
The people are all nice except for their evil XEB (Xenophobe Expert Beginner) EA who has no business writing a line of code, ever, and certainly shouldn't be reviewing it.
I've tried to keep my sanity by answering stackoverflow questions once in a while and sometimes turning evil things I was forced to do into constructive blog posts to which I cannot link to preserve my anonymity. I feel like I've taken a six-month detour from software development to shovel crap. Never again. Lesson learned. Next time they're not interviewing me. I'm interviewing them. I'm a professional.9 -
This week I reached a major milestone in a Machine Learning/Music Analysis project that I've been working on for a long time!!
I'm really proud to launch 'The Harmonic Algorithm' as an open source project! It represents the evolution of something that's grown with me through two thesis' (initially in music analysis and later in creative computation) and has been a vessel for my passion in both Music and Computation/Machine Learning for a number of years.
For more info, detailed usage examples (with video clips) and installation instructions for anyone inclined to try it out, have a look at the GitHub repo for the project:
https://github.com/OscarSouth/...
"The Harmonic Algorithm, written in Haskell and R, generates musical domain specific data inside user defined constraints then filters it down and deterministically ranks it using a tailored Markov Chain model trained on ingested musical data. This presents a unique tool in the hands of the composer or performer which can be used as a writing aid, analysis device, for instrumental study or even in live performance."1 -
To people who have done tech support:
Shoot me. Do you know what it is like to teach kids to use a mouse? Or even type in a keyboard? They don’t even know how to double click. Gotta call google chrome the circle of colors for them to understand. Some think the video that is giving the instructions is actually them doing it. So when it ends they are like alright done.
FYI: working in an internship currently where we teach kindergarten up until 5th graders from scratch to Minecraft modding. Btw it is an unpaid internship.10 -
OBS is advertised as the expert's screen recording and streaming tool, every list on the internet makes it out to be some incredibly difficult program not recommended for newbies.
It's also the only linux screen recorder that works out of the box on Pipewire, records both microphone and system sounds and all configuration was to
1. select recording as my main use case in the setup wizard which is a very verbose English popup, then accept all defaults
2. add a new source, following the instructions written in the box which are also the only instructions on screen after application launch
3. set the output directory (optional) by going to File > Settings > Output > Recording Path, all of which were the first items I guessed. If I had not done this, it would've written everything to my home folder which is a bit dumb but not confusing at all
4. click Start Recording
5. click Stop Recording when done
Some newbie-oriented screen recorders have a more complicated setup procedure than this super advanced experts' tool don't touch without safety gloves and a degree in video engineering.11 -
/*
"Not wk135, but blah blah blah"
Please don't misuse wk135 (Sorry)
It's about coding tests
Thank you. */
=>
A company took their technical test on this really weird website. There was a Windows Narrator guy's voice giving instructions while a timer was running. I had to flash my ID to the webcam and then fit my head on an outline on the screen. It was for a web dev position. I had to speak into the microphone to answer the Narrator's questions and then send the video to them. The questions were weird and hypothetical, mostly. I just thought that their process was dumb and unnecessary.
=>
I don't like aptitude and algebraic tests. One company, I remember, had their test on Google Forms. For some multiple choice questions, they put check boxes instead of radio buttons. So, I could just blaze through it selecting all options. Some of the questions had their first option as "All of the above" 🤔. Fortunately, I didn't pass the test.
=>
The company I'm interning with, starting from next month, had a good interview process. They asked me questions on JavaScript, CSS, and a few on algorithms and data structures. I was also given a task where I had to make a css animation of trees. I'm glad they didn't have an algebra entry test.
😊 -
These ignorant comments about arch are starting to get on my nerves.
You ranted or asked help about something exclusive to windows and someone pointed out they don't have that problem in arch and now you're annoyed?
Well maybe it's for good.
Next comes a very rough analogy, but imagine if someone posts "hey guys, I did a kg of coke and feeling bad, how do I detox?"
It takes one honest asshole to be like "well what if you didn't do coke?".
Replace the coke with windows.
Windows is a (mostly) closed source operating system owned by a for profit company with a very shady legal and ethical history.
What on earth could possibly go wrong?
Oh you get bsod's?
The system takes hours to update whenever the hell it wants, forces reboot and you can't stop it?
oh you got hacked because it has thousands of vulnerabilities?
wannacry on outdated windows versions paralyzed the uk health system?
oh no one can truly scrutinize it because it's closed source?
yet you wonder why people are assholes when you mention it? This thing is fucking cancer, it's hundreds of steps backwards in terms of human progress.
and one of the causes for its widespread usage are the savage marketing tactics they practiced early on. just google that shit up.
but no, linux users are assholes out to get you.
and how do people react to these honest comments? "let's make a meme out of it. let's deligitimize linux, linux users and devs are a bunch of neckbeards, end of story, watch this video of rms eating skin off his foot on a live conference"
short minded idiots.
I'm not gonna deny the challenges or limitations linux represents for the end user.
It does take time to learn how to use it properly.
Nvidia sometimes works like shit.
Tweaking is almost universally required.
A huge amount of games, or Adobe/Office/X products are not compatible.
The docs can be very obscure sometimes (I for one hate a couple of manpages)
But you get a system that:
* Boots way faster
* Is way more stable
* Is way way way more secure.
* Is accountable, as in, no chance to being forced to get exploited by some evil marketing shit.
In other words, you're fucking free.
You can even create your own version of the system, with total control of it, even profit with it.
I'm not sure the average end user cares about this, but this is a developer forum, so I think in all honesty every developer owes open source OS' (linux, freebsd, etc) major respect for being free and not being corporate horseshit.
Doctors have a hippocratic oath? Well maybe devs should have some form of oath too, some sworn commitment that they will try to improve society.
I do have some sympathy for the people that are forced to use windows, even though they know ideally isn't the ideal moral choice.
As in, their job forces it, or they don't have time or energy to learn an alternative.
At the very least, if you don't know what you're talking about, just stfu and read.
But I don't have one bit of sympathy for the rest.
I didn't even talk about arch itself.
Holy fucking shit, these people that think arch is too complicated.
What in the actual fuck.
I know what the problem is, the arch install instructions aren't copy paste commands.
Or they medium tutorial they found is outdated.
So yeah, the majority of the dev community is either too dumb or has very strong ADD to CAREFULLY and PATIENTLY read through the instructions.
I'll be honest, I wouldn't expect a freshman to follow the arch install guide and not get confused several times.
But this is an intermediate level (not megaexpert like some retards out there imply).
Yet arch is just too much. That's like saying "omg building a small airplane is sooooo complicated". Yeah well it's a fucking aerial vehicle. It's going to be a bit tough. But it's nowhere near as difficult as building a 747.
So because some devs are too dumb and talk shit, they just set the bar too low.
Or "if you try to learn how to build a plane you'll grow an aviator neckbeard". I'll grow a fucking beard if I want too.
I'm so thankful for arch because it has a great compromise between control and ease of install and use.
When I have a fresh install I only get *just* what I fucking need, no extra bullshit, no extra programs I know nothing about or need running on boot time, and that's how I boot way faster that ubuntu (which is way faster than windows already).
Configuring nvidia optimus was a major pain in the ass? Sure was, but I got it work the way I wanted to after some time.
Upgrading is also easy as pie, so really scratching my brain here trying to understand the real difficult of using arch.22 -
Well it's a bit long but worth reading, two crazy stories in one rant:
So there are 2 things to consider as being my first job. If entrepreneurship counts, when I was 16 my developer friend and I created a small local music magazine website. We had 2 editors and 12 writers, all music enthusiasts of more or less our age. We used a CMS to let them add the content. We used a non-profit organization mentorship and got us a mentor which already had his exit, and was close to his next one. The guy was purely a genius, he taught us all about business plans, advertising, SEO, no-pay model for the young journalists (we promised to give formal journalist certificates and salary when the site grows up)
We hired a designer, we hired a flash expert to make some advertising campaigns and started filling the site with content.
Due to our programming enthusiasm we added to the raw CMS some really cool automation: We scanned our country's radio charts each week using a cron job and the charts' RSS, made a bot to search the songs on youtube and posted the first search result as an embedded video using some reg-exps. This was one of the most fun coding times I've had. Doing these crazy stuff with none to little prior knowledge really proved me I can do anything with the power of will.
Then my partner travelled to work in an internship in the Netherlands and I was too lazy to continue it on my own and it closed, not so surprisingly for a 16 years old slacker boy.
Then the mentor offered my real first job. He had a huge forum (14GB of historical SQL) but it was dying, the CMS version was very old and he wanted me to upgrade it to the latest. It didn't seem hard at first, because there were very clear instructions in the CMS website on how to do that. However, the automation upgrade scripts didn't work well because the forum owners added some raw code (not MVC plugins but bad undocumented code) and some columns to the SQL tables. I didn't give up and decided to migrate between the versions without the scripts. I opened a new CMS and started learning by heart all of the database columns so I can make a script to migrate between the versions. The first tests ran forever because processing 14GB of data on a single home computer is not a task meant to be done. I didn't give up. I made an old forum and compared the table structures and code with my mentor's. I think I didn't exhaustively finish this solution, the task was too big on my shoulders and eventually I gave up. I still owe thanks for that mentor for teaching me how to bare with seemingly (and practically) impossible tasks, for learning not to fear from being a leader and an entrepreneur and also for paying me in time even though I didn't deliver anything 😂 -
There's a dude out there who made a phone-sized computer with a Raspberrypi Zero, it looks surprisingly neat 😍 There's only a video on the website but there are plans for putting instructions on how to do it yourself. I'm already a fan 😄 https://zeroterminal.org7
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Can anyone help me with this theory about microprocessor, cpu and computers in general?
( I used to love programming when during school days when it was just basic searching/sorting and oop. Even in college , when it advanced to language details , compilers and data structures, i was fine. But subjects like coa and microprocessors, which kind of explains the working of hardware behind the brain that is a computer is so difficult to understand for me 😭😭😭)
How a computer works? All i knew was that when a bulb gets connected to a battery via wires, some metal inside it starts glowing and we see light. No magics involved till now.
Then came the von Neumann architecture which says a computer consists of 4 things : i/o devices, system bus ,memory and cpu. I/0 and memory interact with system bus, which is controlled by cpu . Thus cpu controls everything and that's how computer works.
Wait, what?
Let's take an easy example of calc. i pressed 1+2= on keyboard, it showed me '1+2=' and then '3'. How the hell that hapenned ?
Then some video told me this : every key in your keyboard is connected to a multiplexer which gives a special "code" to the processer regarding the key press.
The "control unit" of cpu commands the ram to store every character until '=' is pressed (which is a kind of interrupt telling the cpu to start processing) . RAM is simply a bunch of storage circuits (which can store some 1s) along with another bunch of circuits which can retrieve these data.
Up till now, the control unit knows that memory has (for eg):
Value 1 stored as 0001 at some address 34A
Value + stored as 11001101 at some address 34B
Value 2 stored as 0010 at some Address 23B
On recieving code for '=' press, the "control unit" commands the "alu" unit of cpu to fectch data from memory , understand it and calculate the result(i e the "fetch, decode and execute" cycle)
Alu fetches the "codes" from the memory, which translates to ADD 34A,23B i.e add the data stored at addresses 34a , 23b. The alu retrieves values present at given addresses, passes them through its adder circuit and puts the result at some new address 21H.
The control unit then fetches this result from new address and via, system busses, sends this new value to display's memory loaded at some memory port 4044.
The display picks it up and instantly shows it.
My problems:
1. Is this all correct? Does this only happens?
2. Please expand this more.
How is this system bus, alu, cpu , working?
What are the registers, accumulators , flip flops in the memory?
What are the machine cycles?
What are instructions cycles , opcodes, instruction codes ?
Where does assembly language comes in?
How does cpu manipulates memory?
This data bus , control bus, what are they?
I have come across so many weird words i dont understand dma, interrupts , memory mapped i/o devices, etc. Somebody please explain.
Ps : am learning about the fucking 8085 microprocessor in class and i can't even relate to basic computer architecture. I had flunked the coa paper which i now realise why, coz its so confusing. :'''(14 -
so, I am new to servers.. and I was watching this video on how to setup dspace..
And literally this guy is teaching how to copy..
his instructions were.
first hold left click and drag along the text
then leave the left button and click on right button then select copy1 -
Okay so there are a lot of things that are left by us students as "this would be taught to us on job, why bother now?" So i have many questions regarding this:
- is it a safe mentality? I mean University is teaching me, say a,b,c and the job is supposed to be like writing full letters, than am i stupid to stick to just a,b,c and not learning how to write letters beforehand?
- what is even "taught" on job? This is especially directed towards people in Big firms. I mean i can always blame that small ugly startup who treated me badly and not gave me any resources, but why do i feel its going to be same at every other company?
I guess no one is gonna teach me for 6 months on how to write classes with java, or make a ml engineer out of me when i don't know jack shit about ml.... That's the task for college, right?
I feel that when these companies say they "teach", you they mean how to follow instructions regarding agile meetings, how to survive office politics and how to learn quickly and produce an output quickly. I don't think that if i don't know how MVI works, then they are gonna teach me that, would they?i guess not unless they already have someone knowledgeable in that topic
- what about the things that are not taught in our colleges and we wanna make a career in it? Like say Android. From what i have experienced , choosing a career in a subject that's not taught you in grad school immediately takes away some kind of shield from you, as you are expected to know everything beforehand. So again, the same questions bfrom above
i did learned something from job life tho, and that too twice. Once it was when i first encountered an app sample for mvvm and once when i found out a very specific case of how video player is being used in a manner that handled a lot of bugs.
Why i didn't knew those approaches when i was not in job? Well, the first was a theoretical model whose practical implementation was difficult to find online that time and the second was a thing that i myself gave a lot of hours, yet failed to understand. However when i was in the company , i was partnered with a senior dev who himself had once spent 30 days with the source code to find a similar solution.
So again , both of above things could have been done by me had i spent more time trying to learn those "professional tools" and/or dwelve deeper into the tech. And i did felt pretty guilty not knowing about those...5 -
Topic: Linux (Ubuntu) on eMMC drives.
Long story short: https://youtu.be/VvmROT8LEsM
I'm pretty new to linux and my primary computer is running on windows, but I wanted Linux back again (Had it once for a short time) so I decided that my Win10 Laptop (Acer Aspire 1) has to be sacrificed to satisfy my needs.
Unfortunately it has an eMMC drive so I did a little research and found out that a lot of people had issues with them, but YouTube spit out that poorly made, but we'll explained video.
If someone else isn't sure about Linux running on eMMCs watch the video and follow the instructions.
Btw I'm using the latest Ubuntu Budgie atm.
Wish you a wonderful weekend!
Kinky -
So...
I'm pretty sure that my satirical, educational, metaphor-esq, response was warranted... but just to check:
I'm having an issue with an online gambling platform... I'm in the USA-- recently several states allow online gambling. This specific one is a huge company so extra careful about proxies etc. To play via browser\desktop you need to install 3rd party, constant, network verification software... network architecture pro with my company's network, manually written ofc, running my static IPv4 /28 from my home = f that
app version even told me i had to uninstall rustdesk (it thinks i obeyed)
the issue is nothing controllable from client side... it's the same problem regardless of device, os (android phone, tablet, and iPad... fresh factory settings, bare bones and container versions... yea I was using it to procrastinate), network type, etc, etc
so i finally take the time to take a video of the issue (would be super confusing via screenshots)... even compress it to 1.5x speed and 240px, leaving the full screen (not cropping) and metadata intact. I point out that im a dev, and even worked for online gambling platforms...
i quickly mention all the noob troubleshooting bs, that i literally know every bit of data that moves on my network... that this issue is identical on both an iPad and android phones (so totally different apps\OSes)... the "live support" already tried(my req) totally deleting then reissuing the problematic promos... 'deleted' one persisted...etc
I clearly lay out all this info, even suggesting they forward it to someone in tech... give them the specific model numbers and OS builds of the primary devices(ipad and android phone)
...
I get back, an equally long, form response... summary:
we r soooo sorry you're having trouble
we care sooooo much about your\customer experience!
the tech team says (heavily implying it got escalated\forwarded) if you try these things itll fix it:
*imagine every generic troubleshooting guide from the early 2000s, plus a few notes like "(smartphone)"*
...and i shit you not, it even gave instructions to restart devices, power-cycle my modem\router and clear my browser cache. (all clearly nonsensical to anyone who read my initial email with a vague knowledge of English and/or tech)
Despite only having 1 valid hand to type with, i type nearly 70wpm (on my prefd keyboards)... so I lectured them, explaining their disrespectful bs clearly... and including a dumbed down metaphor relating a friendly request for a specific salsa recipe using\not using specific available ingredients... and replied to with a children's description of what a tomato is.
Explicitly gave a second chance to actually read the initial issue\email and forward or respond appropriately.
I was way more polite than my depiction seems...too polite.
soooo... i sent an additional email response...
i changed the subject so it'd still align with their ticket system but also identified the rep, with heavily implied disdain.
the contents of the additional response:
Dear 'Mary',
It seems that I forgot to include a very important resource for you.
I apologise. Please follow this link and complete all steps\levels. I want you to have a great online experience!
https://bestdosgames.com/games/...
Best Regards,
Sara Range
things like the "Best Regards," are artifacts of their formatting.
so... im not sure if i was too much of a dick, not enough, or if it even matters because it may go over their head.
opinions pl0x?6 -
me vs my job at mnc laggard part 9/n . previous @ https://devrant.com/rants/6602068/...
====
I think i have now realised why working at corporate MNC sucks: they are reluctant to make a good product for their end users.
- they first come up with feature without a proper planning and research.
- then they are in a rush to release it to live audience by ignoring the possible issues that could arise
- when they see it fail, they are like, okay with that and blame it as a failed experiment
- instead of removing/disabling it, they are okay to keep it remain alive in the app, even if it causes customer inconveneience.
- meanwhile, they put false reports for their higher managers as a success and when an enhancement/modification comes for that feature from the higher up, they again start the loop by pushing a new feature without proper planning and a rush
as a dev, it fuckin kills me. I joined in the middle of one of these ugly loops. The app has a camera feature where the camera will generate voices to take pictures and record video , like "goto next car view" , "close the bonnet and focus", etc while the user follows instructions.
the ticket for me was to just add a flash button to this camera. But the more i dive into it, the more i hate it:
- the existing camera implementation provides api for toggling a camera flash, but when i attached it with a ui button, it would not work
- the existing implementation will send images /videos as direct payload data, resulting in generating very large payload curls . our app has a curl logger and it starts crashing.
- the existing implementation also crashes at uploading videos.
So where does it trouble me?well, I have a ticket to add just a fucking button, but i will have to replace the whole camera module and start from scratch. also the crash causing loggers will need some workarounds, otherwise i could not check the apis. and my manager will be like "why are you taking so long to add a flashlight?" and i would be like "coz i wanna put this flashlight up your -2