I'm 20, and I consider myself to be as junior as they come. I only started programming seriously in June 2016,and since then, I've been doing mainly Android Work, and making my own servers and backends(using AWS/Firebase nd stuff).
For the first time in life, I was approached by a recruiter for a company on linkedIn. They "stumbled upon" my Github profile and wanted to see if I was interested in an internship opportunity. This company is an early stage start up, by that I mean a dude with an idea calling himself the CEO and a guy who "runs a tech blog" and only knows college level C programming (explaination follows).

So they want me to make the app for their startup. and for that, I ws first asked to solve a couple problems to prove my competence and a "technical interview" followed.
They gave me 3 questions, all textbook, GCD of 2 numbers, binary search and Adding an element to the linked List, code to be written on a piece of paper. As the position was that of an Android Developer, I assumed that Java should be the language of choice. Assumed because when I asked, the 'tech blogger' said, yeah whatever.
But wait, that ain't all, as soon as I was done, Mr. Blogger threw a fit, saying I shouldn't assume and that I must write it in C. I kept my cool (I'm not the most patient person), and wrote the whole thing in C.
He read it, and asked me what I've written and then told me how wrong I was to write 2 extra lines instead of recursion for GCD. I explained that with numbers large enough, we run the risk of getting a stackoverflow and it's best to apply non recursive solution if possible. He just heard stackoverflow and accused me of cheating. I should have left right then, but I don't know why, I apologized and again, in detail explained what was happening to this fucktard. Once this was done, He asked me how, if I had to, I'd use this exact code in my Android App. I told him that Id rather write this in Java/Kotlin since those are the languages native to Android apps. I also said that I'd export these as a Library and use JNI for the task. (I don't actually know how, I figured I can study if I have to).
Here's his reply, "WTF! We don't want to make the app in Java, we will use C (Yeh, not C++, C). and Don't use these fancy TOOLS like JNI or Kotlin in front of me, make a proper application."
By this I was clear that this guy is not fit to be technical lead and that I should leave. I said, "Sir, I don't know how, if even possible, can we make an Android App purely in C. I am sorry, but this job is not for me".
I got up and was about to leave the room, when we said, "Yeah okay, I was just testing you".
Yeah right, the guy's face looked like a howling monkey when I said Library for C, and It has been easier for me to explain code to my 10 year old cousin that this dumbfuck.
He then proceeded to ask me about my availability, and I said that I can at max to 15-20 hours a week since my college schedule is pretty tight. I asked me to get him a prototype in 2 months and also offered me a full time job after I graduate. (That'd be 2 years from now). I said thank you for the offer, but I am still not sure of I am the right person for this job.
He then said, "Oh you will be when I tell you your monthly stipend."
I stopped for a second, because, money.
And then he proceeded to say 2 words which made me walk out without saying a single word.
"One Thousand".

I live in India, 1000 INR translates to roughly $15. I made 25 times that by doing nothing more than add a web view to an activity and render a company's responsive website in it so it looks like an app.

If this wasn't enough, the recruiter later had the audacity to blame me for it and tell me how lucky I am to even get an offer "so good".
Fuck inexperienced assholes trying shit they don't understand and thinking that the other guy is shitsworth.

I found out last week that I was passed up for a promotion not because I didn't deserve it but because I got one last year.

My manager asked to have me promoted. People on other teams wanted me promoted. HR did not.

I wasn't mad about it at the time but the more that I think about it the more it's getting me down. I've been pushing myself trying to prove that I would be good for the position and now I have lost all motivation and I hate it. I like where I am at and I like what I do but this has really killed it for me. I'm struggling to get anything done now.

I just had a chat with the CEO (I'll call him John) of the company I work at. I was trying to get a real alignment on what I need to do to be a valuable resource to this company. They promoted me (without a raise in pay) to a different (management) role, and I do not know what I need to do to be the best in this role.

During the discussion, the CEO failed to provide any usable metrics, or a way to track those, except for phrases like "higher productivity" and "higher quality". How to track? No idea.

So, at this point, me being the idiot I am, wanted to make things explicit:
*Me: Okay, so what if I request for a 20% raise six months from now, what metrics will you look at to decide whether to give me the raise.

(My last raise was a big one, more than 100% or so, more than a year ago. That was a dev role, and I was paid 2 cents earlier, so the doubling to 4 cents wasn't really a big deal.)

John went on a long rant on how people just expect raises every year, inflation, etc. All good and fine.
But then he mentioned something strange.

*John: ...and you know, for the last three years, there has been a race to retain resources. During this race, many companies, including us, had to pay people WAY MORE THAN THEIR VALUE to retain them. These people are going to be the first to be fired during cost-cutting as they are the most expensive resources at the company without any proven value. These people should not expect raises to come soon, and if they do expect that, they need to prove the value themselves.

Now, I, being a simpleton, am wondering how is it fair for an organization to pay someone "more than their value" to retain them once so that they can just be fired two years later. How did the company decide the value of such employees to begin with?

And all this is ignoring the fact that in the company there are no metrics, no KPIs, and performance of a person is how much the CEO likes that guy. How TF the people who joined a year ago and never interacted with the CEO prove their worth?

Developers are building PowerPoints and configuring JIRA/Confluence/Laptops of Sales team, project managers are delegating management to developers and decision-making to the CEO, Technical architect is building requirements documents, Business Analyst is the same person as the QA team lead (and badly stretched), and the Release Manager is the Product Technical Admin that cannot write one sentence in English. And then we got 3.8 hours in meetings every DAY. Why TF are Dev Managers in "QA KPI Meeting"? Why are "developers" writing documentation on "How to create meeting notes at <company>"?
And, in this hell-storm, how does one really demonstrate one's value?

i don't think that i'm having a burnout but i think that i'm maybe not so far away from it... several people, including friends, my therapist and also a colleague, told me they see me at risk of sliding into a real burnout.

i've known this for longer that i have a crappy work life balance. the habit of making work the most important part of my own life. thinking about work even in my private time, when i fall asleep, when i wake up in the night or in the morning. the tendency to think about problems, plans, coworkers, not being able to quit work mentally. the idea that i have to prove to everybody at work that i'm awesome. the feeling that, after a work day, i'm just "waiting" at home for the next day, in idle mode, so i can continue working on a problem (like a bug) that's occupying my whole mind. and at the same time, feeling totally empty after work, having no energy. i've lost interest and quit several hobbies in the last two years that once were important for me. and i think one important reason is that i didn't have any mental energy left to deal with that.

another factor for this development was also the pandemic for sure, because for some time, i had no real social life except for that at work.
but more important is probably that i find my job most of the time really fun and am highly motivated. i have the tendency to say yes to everything and to really commit to and own the problems that are handed to me. (right now, however i feel like there's not much motivation left)
then again there is the feeling that what i do is never good enough, i have little self confidence in my own abilities as a software engineer. there's a big discrepancy between how i myself perceive my work and how other people do (not only at work). on a rational level, i know that what i do is at least "good enough", otherwise i wouldn't have this job, and i wouldn't receive this amount of positive feedback from people. but it's hard to really deeply understand this thing, when there are deep-rooted beliefs like "only perfect is good enough" or "your colleagues will be disappointed and get a negative idea of you (and something bad will happen), if you don't give your best"... and there's also this idea that i have to be this super nerdy person who also codes in their free time, reads IT magazines and stuff, because only then i will fit this stereotype of a software developer, and only then i can be taken seriously and be good enough. no matter if this is fun for me or not.

anyway, right now i'm at a point in life where i'm realizing all this not only rationally, but with full emotional impact... :/ my life feels like it's gone stale and empty. i've lost creativity, warmth and human connection and that hurts a lot.

i'm trying to change my life.
one thing that really helps me right now is to talk with people who have (made) similar experiences. can you relate? if yes, how do / did you address those problems? i would really appreciate to hear your stories...

PayPal = GayPal

PHASE 1

1. I create my personal gaypal account
2. I use my real data
3. Try to link my debit card, denied
4. Call gaypal support via international phone number
5. Guy asks me for my full name email phone number debit card street address, all confirmed and verified
6. Finally i can add my card

PAHSE 2

7. Now the account is temporarily limited and in review, for absolutely no fucking reason, need 3 days for it to be done

8. Five (5) days later still limited i cant deposit or withdraw money

9. Call gaypal support again via phone number, burn my phone bill

10. Guy tells me to wait for 3 days and he'll resolve it

PHASE 3

11. One (1) day later (and not 3), i wake up from a yellow account to a red account where my account is now permanently limited WITHOUT ANY FUCKING REASON WHY

12. They blocked my card and forever blocked my name from using gaypal

13. I contact them on twitter to tell me what their fucking problem is and they tell me this:

"Hi there, thank you for being so patient while your conversation was being escalated to me. I understand from your messages that your PayPal account has been permanently limited, I appreciate this can be concerning. Sometimes PayPal makes the decision to end a relationship with a customer if we believe there has been a violation of our terms of service or if a customer's business or business practices pose a high risk to PayPal or the PayPal community. This type of decision isn’t something we do lightly, and I can assure you that we fully review all factors of an account before making this type of decision. While I appreciate that you don’t agree with the outcome, this is something that would have been fully reviewed and we would be unable to change it. If there are funds on your balance, they can be held for up to 180 days from when you received your most recent payment. This is to reduce the impact of any disputes or chargebacks being filed against you. After this point, you will then receive an email with more information on accessing your balance.

As you can appreciate, I would not be able to share the exact reason why the account was permanently limited as I cannot provide any account-specific information on Twitter for security reasons. Also, we may not be able to share additional information with you as our reviews are based on confidential criteria, and we have no obligation to disclose the details of our risk management or security procedures or our confidential information to you. As you can no longer use our services, I recommend researching payment processors you can use going forward. I aplogise for any inconvenience caused."

PHASE 4

14. I see they basically replied in context of "fuck you and suck my fucking dick". So I reply aggressively:

"That seems like you're a fraudulent company robbing people. The fact that you can't tell me what exactly have i broken for your terms of service, means you're hiding something, because i haven't broken anything. I have NOT violated your terms of service. Prove to me that i have. Your words and confidentially means nothing. CALL MY NUMBER and talk to me privately and explain to me what the problem is. Go 1 on 1 with the account owner and lets talk

You have no right to block my financial statements for 180 days WITHOUT A REASON. I am NOT going to wait 6 months to get my money out

Had i done something wrong or violated your terms of service, I would admit it and not bother trying to get my account back. But knowing i did nothing wrong AND STILL GOT BLOCKED, i will not back down without getting my money out or a reason what the problem is.

Do you understand?"

15. They reply:

"I regret that we're unable to provide you with the answer you're looking for with this. As no additional information can be provided on this topic, any additional questions pertaining to this issue would yield no further responses. Thank you for your time, and I wish you the best of luck in utilizing another payment processor."

16. ARE YOU FUCKING KIDDING ME? I AM BLOCKED FOR NO FUCKING REASON, THEY TOOK MY MONEY AND DONT GIVE A FUCK TO ANSWER WHY THEY DID THAT?

HOW CAN I FILE A LAWSUIT AGAINST THIS FRAUDULENT CORPORATION?

I don't understand how my managers suddenly forgot that my "down weeks" we're due to technical debt I inherited. The whole on boarding hasn't been in my favor. I've stayed at work everyday til long after work hours, digging through code, trying to get JIRA tickets done, encountering issues specific to our code base that no one would ever discover on their own without docs/help from the original dev. The whole time, I was told that they know what's going on and apologize. I constantly expressed that plenty of what we were doing was building on antipatterns. They acknowledged. When a ticket wasn't done, they always knew the very specific reason and I wasn't faulted. 6 months in, I receive a great annual review. 7 months in? I receive an email titled "Performance Discussion," detailing 4 of those incidents where a ticket was pushed back -- with inaccurate depictions of what actually went down. They actually wrote that I didn't communicate. One part of the report expressed that there were "bugs found in production due to inadequate test coverage." WTF!! Everything made it past code review and QA. What are you talking about?? In fact, the person who wrote that merged my code in each time!!!! Insane!! Anyway, Q2 is partly about cleaning up technical debt, which is a responsibility I have been vested (fantastic). I've deleted about 800 lines of code in the last 2 weeks and added plenty of doc strings. Two of the most important modules our application works from are about 1000 lines of JavaScript each without any comments/docs. I'm changing that, but I don't know if my managers truly know the significance. Someone was recently promoted to my position but manually wrote out a sorting algorithm (specified numeric indexes and all); didn't do shit to earn it but breathe. And while they get more and more praise and responsibility, I'm over here stuck trying to prove myself and live up to why I assume they hired me. It's ridiculous. I love the company, but I'm not getting any sleep and I'm stressed out. It's only been about 7 months and I've been doing everything I can. Why is this happening? What am I doing wrong? I've been developing a recurring (physical) headache and ticks. My heart/chest area sometimes feels like it's lifting weights. I sound like an idiot, pushing so hard for a company that isn't mine, but I take so much pride in being in this position, and I'm so set on proving myself this early in my career (I'm 25).

It's been a long time since I've felt the need to rant about anything here. This is the only appropriate place other than Reddit I can think for for now.

Why the ever-living FUCK does every 'entry-level' tech job, even fucking DESKTOP SUPPORT, require more experience than the fucking DEVELOPER AND ENGINEER OF THE INITIAL SYSTEM COULD POSSIBLY HAVE?! I'm a fucking high school kid trying to find a decent job that doesn't involve sales bullshit, because if I go into sales I'll want to KMS. Put me in a back room fixing shit, monitoring shit, better yet scripting shit or something like that and I'll be FUCKING PEACHY. I will do wonders. But no, these people must think that my resume (WHICH IS 3-YEARS STACKED WITH INTERNSHIPS ***IN TECHNOLOGY***) is bullshit. WOW.

Fuck this. I'm sick of looking for these shitty jobs that'll make me want to jump off of a bridge into a cliff which I'll then voluntarily fall off of into shark infested piranha water. Can't there just be a simple "Hey, we need a guy who can fix tech, maybe help people within the company with their computer issues, you look nice" kind of job? I haven't had fucking TIME to get any kind of certifications yet. I just got into fucking college, FOR BUSINESS IT NONETHELESS. DOES THAT PROVE I'M AT LEAST FUCKING INTERESTED IN WHAT I SAY I AM FUCKERS?!

I hate people who think they are always right.

A coworker who seemed to be a friend turns out to be an emotionally needy narcissist who seems to think that he is a perfect human being and is the best example of how to live.

Long story short is that we did some bonding via alcohol and smoking cigarettes. Especially when I was in a bad period in my life where I had little self confidence, was in a bad financial situation and overshared many details abound my personal life.

And yeah we also work as software devs in the same team but I started avoiding working with him directly, because due to his seniority he overcomplicates things a lot to the point where stuff gets postponed for months. Meanwhile I am a simple guy, I do my tasks and if they are not up to the standard I just work on the feedback until Im up to the standard, thats it. Its just a job for me, for him its a way of life and he considers himself to be basically an artist.

Hes always trying to prove me something, showing that the "long way" is the best way and so on. In reality I dont give a fuck about him. I live my own life and I have my own priorities. I work fulltime in one job, also I work part time as a freelancer and in total I make about 20 percent more than he does. Previously before this job I owned my own company where for 2 years I ran my own projects which generated a decent revenue. I know what is hard work and how to sacrifice myself in order to achieve results. I am more pragmatic and I have some limitations of what I can be good at (since I have a shitty working memory due to my ADHD). So I have systems in place and bottom line is that I earn a decent living and my skillset is different. Yeah I agree that in some ways he is better than me, but dude has such a massive inflated ego that now he thinks that he unlocked some sort of universal wisdom and now hes suddenly experienced in every field of life and his opinion is the right one.

This guy takes a massive pride in how good software engineer he is and in every topic or interaction he tries to one up me. Which most of the time is just his preference or in order to gain a 0.0001 percent performance increase. Dude is basically a big walking ego and since "we are close now" his ego started bleeding into personal relationship.

In my personal life, Im in a stable relationship, thinking of proposing soon and getting married. I already co-own an apartment with my current girlfriend. Everything is serious and planned, Im soon to be 30 years old. He is the same age but he still thinks hes young hot shit and all he cares about is getting shitfaced a couple times a week after work and he doesnt really have any other hobbies. He has a girlfriend but I dont see any future in there TBH.

So what I did now is I started putting some distance between us. No more drinking every week with him, maybe maximum once in 2 or 3 weeks. I started working from home more. Also I stopped sharing my personal life with him. Each time when he thinks he is right I just go along with it and dont even pay attention to his emotional manipulations. I just hope one day he fucks off completely and I wont give in to his gaslighting. Maybe in a few months I will be leaving this job, so I will never have to deal with him again.

Lesson learned: dont be vulnerable to coworkers who you bond together only via alcohol.

ok, fuck people. i mean the people who talk about things that are a big deal. you don't need to take a course in html/css to build a website, you need documentation.

people act like programming languages are a whole separate literacy. they're not. it is not a big deal, nor an accomplishment of any significance, to learn any language to a basic extent. variables, control flow, functions and scope should not be considered challenging topics, and people should stop bragging about them. i'm pretty sure this is because programming is new. as people, i think when something is new we tend to think of it as more complex and harder to understand. basic programming is not that.

ok that was a tangent from my real point. college is a scam. anyone can learn anything from books and the internet. any time you want to learn about something, go to google, and search "${my topic} site:*.github.io" and you'll have a page about that topic written by someone who is knowledgeable and passionate of the topic. colleges don't teach people how to think like these books/websites do. and i'm fucking sick of people who'd rather see a degree then a portfolio. fuck them shits bro. i can distinct my smart friends because my smart friends speak logically and enjoy becoming smarter. i would take the kid who watches aerodynamics videos on youtube and then built a plane over a kid who studied and got a five on his ap physics exam. watching then doing is better learning than watching and repeating. after all, creativity is not at all measured in our grades, and i'd like to argue that sometimes intelligence isn't even measured. i mean, people can say they're good at math, but the kids who talk about fibinnoci numbers and why there can never be two primes more than 7 (i if i remember properly) integers apart or the ones who prove cryptographic algorithms. i guess what i'm trying to say is the dumb kids aren't dumb and the smart kids aren't smart (well not that) but kids who are passionate and just do something instead of waiting for their degree to do the same thing are the best and brightest. i forgot what i was talking about. sorry it is almost 2 am and i am intoxicated , and i don't believe i got my point across very well either.

I really like helping other learn how to use a programming language or solve problems on general. I often go out of my way and stop working on my hobby projects, just to help someone.

Thag being said, I'm no prgramming god. I myself am striving to become a better programmer.
I make mistakes, I can't always help you, I am still learning, but I only have good intentions. And you are by no means obligated to follow my advice. Quite the contrary, fight me, try to prove me wrong or say point out possible flaws. THINK ABOUT WHAT I TELL YOU. DON'T JUST BLINDLY FOLLOW MY ADVICE AND BITCH ON ME LATER.

This happens rather often and I can see why you want to blame me. And I can't deny that part of this is also my fault.
Situations like these don't really tilt me.

But today someone had the fucking nerve to pop a file into the chat and get mad at me for sugvesting a cleaner, shorter and more efficient solution. LIKE I DON'T FUCKING CARE THAT IT TOOK YOU A WHOLE DAY TO IMPLEMENT SOMETHING I CAN DO BETTER IN MINUTES, I JUST WANT TO HELP YOU.
But the best thing I get afterwards: "But you told me to do it like that" BITCH WHAT!?
I have chat logs telling me loud and clear that the concept we never talked about before in private nor on a public server (bless discord's search function). And I will not accept your lousy excuse of having me cobfused with someone. You disrespected me greatly, you put words in my mouth, just to justify your pity anger, when I'm trying to help you?!

Get crucified and put on a shooting range!

I offer you out of pure goodwill. Something you'd normally have to pay for. And this is the treatment I get in return?
Just rm -rf your disastrous, dd -if=/dev/urandom your harddrive and sod off!

rent / question (there is a question at the end and I'd appreciate your opinion)

8 months ago, I agreed to help a not too distant relative of mine to do his master thesis at the company where I work. He was supposed to build something really MVP, but useful for us and I'd help him get some scientific questions out of it, and provide him with (computing) resources to test his theories / implementations under simulated and much heavier load.

Since then, he didn't get done anything even remotely useful, always just stuck on very rudimentary issues, claimed things are almost ready, I wrote a quick smoke test to prove that the whole application blows up when you touch it, in short - a disaster and went over to radio silence.

In the meanwhile, we didn't need it anymore, so 1.5 months ago, I got in touch with him again, with an even more technical proposal, something, at least I'd think, that's even cooler to do. He asked me some question about hypothetical load, the system should be able to handle eventually, to come up with alternative implementations to compare them against each other. He said that his exam period is going to be over soon and he'll get back to me with some initial version.

2 weeks ago, I got back in touch with him, trying to urge him, to get finally started and get something done. If he'd actually sit down and do it during the holidays as a "full time job", he'd be probably done in 2 weeks. Last week, he came back to me and said he has an initial PR ready to review.

I was excited about it, but basically froze when I realized what he did. He deleted all his previous work - some infrastructure stuff which took us basically 3 months of back and forth to get running - and as far as I could see, all the new code were only auto generated clients based on a swagger specification. In short - I could do it in less then an hour. If you really have no idea what you're doing, it might take you half a day, but definitely nowhere near to a week.

His brother, which a good friend of mine, thinks I'm being too hard on him. His argument was, that it's too hard, and he has to do it in C#, but he only knows Java (I gave him access to some of our repositories to copy paste code together, he didn't need to invent anything. I also prefer C# but wrote my master thesis in Java) Personally, I'm just pissed because he promises stuff that he never does. I totally understand him - I was like that as a student as well, I guess karma is a ... but still, he's wasting my time.

Right now I'm thinking how to get out of this, without having even more time wasted. I doubt he'd ever deliver anything useful. He got plenty of input from me about what he could consider for his scientific question, how to measure performance, ... He can keep his credentials to access our test environment with the test data, but I won't give him access to any additional computing resources, to compare how his solutions might scale on our company's cost. (mainly it's not the money, but I'd have to provide that stuff, and probably help him set it up)

does it sound like a fair deal (saying, I'm done with you. You can finish your topic on your own, but don't expect any help from me)? or am I being a dick about it and too demanding?

I'm stuck in a really difficult spot in my office and I'm not sure if I should start looking elsewhere. Tldr; there's no defined hierarchy or career path in the web department leaving no position to be promoted to.

We've got 2 offices with now 150+ employees and for the last 2 years I've basically inherited the responsibilities of an IT manager. Planning and deploying our networks, firewall config, VPN setup, keeping users' systems functional, track equipment, order/setup systems for new employees. All of this in addition to my original job description of web developer, which has basically turned into maintaining client WordPress sites while the other developer builds sites.

I've spoken to our CTO (my supervisor) about how much time the IT stuff actually takes and some of my suggestions for the future to make sure we protect ourselves and future proof our systems the best we can and one of my suggestions was that we needed to create the IT manager position because he is usually in meetings or building out API integrations. He's behind the idea, or at least says so to me, but leadership doesn't believe it's needed because we "manage just fine as it is" (this does require 60 hours a week of work along with much automation that I wrote/built). But we're trying to open a 3rd office which means another 50+ employees and systems to manage as well as more websites as we sign more clients.

My pay has never been satisfactory where I am and based on the maximum raise each year it would take me another 10 years to make what I would like (that's calculating without cost of living increase) but they claim this is because I lack a formal degree (self taught). I love most of the people I work with, don't really have an issue with any of them (outside that they're stupid but that I can let that slide if they're trying), and they work with me and my health issues which cause me to miss significantly more office time than I would like. I've been here for 4 years and I've learned a lot but I don't feel like there's any upward mobility here. The only position I see in my department above me is the CTO (or possibly the new PM but that's not a position I want) and he's not going anywhere, and I firmly believe we need someone who can full-time stay on top of our infrastructure before we expand further.

I fantasize occasionally about leaving and finding something else, and there are plenty of opportunities online that I appear qualified for which pay more, but I worry that I'd be trading in something that really isn't all that bad for something that sucks and the only real perk is more money. I'd hate to go somewhere else and start back at the bottom again and have to prove myself yet again.

Some days I think my hate for managers is wrong: they are there to improve the workflow and make stuff easy... but then they manage (badum tss) somehow to prove me wrong.

The issue: our pm doesn’t know how to write tickets and instead of writing short but meaningful tickets, they just write pointless text and add external documents which they should read in order to tell us what to do.

My good thoughts: “maybe he’s really busy for real and is really unable to spend time writing them... kinda hard to believe and possible red flag, but shit happens, so let’s not be too harsh.
They are trying to save time... right?”

Their solution: “let me open a ticket to grant you access to the resource”

Sounds good, right: now let me explain something... their “solution” requires opening a ticket and escalating all the way up to CTO, and so far it’s been 2 days I am waiting for these credentials. 2 freaking days only to be able what to know in a ticket the f***er opened outside of planning cause it is supposed to be urgent.

“Can’t you just give me the files directly?”
“I am sorry, I don’t have time (to download and send you 3 files)”

Managers: making the process easier.