I hope you will forgive me for a third hand story, but I'm one of those evil developers, not a support per se. But I thought you'd enjoy this story anyway. So this happened to a colleague of a colleague:

$Hero - our hero. $Cop - A representative of our hard worked law enforcement agency.

So $Hero is happily speeding along in his car, running a few yellow lights a bit late, etc. Finally, the law catches up to him and pulls him over. Here's how the conversation went:

$Cop: Can I see your driving license, please?

$Hero (with smug grin): Certainly. Here it is, officer.

$Cop takes license back to motorcycle and speaks into radio.

$Hero: It's not going to help you any, though.

$Cop (with no reaction): What do you mean?

$Hero (with wider grin): The server you have to check it against is down.

$Cop (still no reaction): And why do you say that?

$Hero: Because I'm the guy they called to get on site and get it up again.

Our hero did not get a fine this time. Instead he got a police escort to his workplace.

Source: reddit r/talesfromtechsupport

Crappy day, entirely related to cars and trucks and other wheeled implements of doom and annoyance.

My car died this morning.
It has been slowly dying for weeks in a very unusual way (something electrical; we're not sure what), but today it finally gave up and just wouldn't start anymore.

We replaced the crap battery (it had been a crap freebie from my parents), which fixed the not-starting issue for now, but it still has lots of other problems. Fluid leaks, disintegrating paint, some lights suddenly or randomly not working, super long clutch distance, sporadic grinding sounds, shifter randomly not engaging, pieces literally falling off, bits of the interior breaking (like the driver's side door handle), the wiper sprayers bloody missing the windshield, etc., etc., etc. My poor, poor car. It was super cheap, and I've had it for a long time, so I'm not surprised, but. I love my car, so it makes me really sad. ☹

Anyway, we finally got the car starting again, and I drove to work about four hours late. I had worked super late the previous night (11:45pm), and had let my boss know already, so whatever.

As for the trip, I work ~40 minutes away, and with the poor quality of drivers here there's usually something dumb happening. Today... well. Today was one of the bad days.

Someone was in the fast lane doing 50mph. The usual speed of traffic is 80mph. They got annoyed whenever someone passed them. Minor, but worth including.

Later on, people slowed way down and gawked at... a port-a-potty. Seriously, a port-a-potty. It was on the shoulder where there had been some construction, so it's not surprising or anything. People seriously dropped from 80mph down to 20mph just to stare at this thing, and it wasn't even occupied or anything. It was just a port-a-potty! There was nothing else around! What could possibly be so interesting?!

There was also a random Penske (moving) truck doing 35mph on the freeway holding up traffic like 10 minutes later; no idea why. Traffic usually does ~70mph there. No blinkers or anything, it was just being slow and causing everyone to go around in a pretty traffic-heavy area.

The truck in front of me for ~40% of the trip kept waiting way too long to stop, and would then slam on the breaks. I almost hit him twice because of this, and I couldn't see around him, either. It was some giant pickup staying just in the wrong spot. I ended up driving partially in the shoulder so I could gauge when to stop by the car in front of him. He slammed on the breaks like twelve more times before he finally left. Jerk.

The same thing happened again like 85% of the way to work, but this time it was a different pickup, and there was a semi was behind me, which obviously couldn't stop very quickly. Fortunately for both of us, there was a gap in traffic to my right, so I slipped out of the way before getting squished. ><

Bloody hell.
Today has not been fun.

Nobody flipping me off or was doing their damnedest to prevent me from changing lanes today, though, so I suppose it could have been worse. Also I didn't die, so there's that.

“I Pay $900 A Month for student loans.”

Not sure why there’s a video about this but let’s watch it...

*Sad music is playing*

“My name is _____ and I pay $900 a month for student loans..”

Yeah so what?

*Sad music continues*

??

*Woman makes a call and asks about when they’re going to make a student loan reform aggressively*

????

Then I realized my family was eligible for low income and I received Cal and Pell grants to pay for my tuition and living.

Then I realized that the salary for my computer science degree has numbed me to a point where $900 a month doesn’t seem too bad. Or awful. I mean I just leased a new car for my mom! And didn’t hesitate (only when having fun negotiating though).

Back then, I would be shocked. But it’s a surreal feeling to see now that I don’t. I was literally confused at the basis of this video. And now I’m surprised at my disconnect from it.

I also realized that they make videos based on how society should react to it. Am I an outcast to society because of this? Why am I not reacting the same way?

Maybe society (nowadays) would disdain me because I’ve come into high income like we all will because of our passion (and the demand for it).

But fuck society. It’s full of the very same people who use technology each and every day. Protesting for things they found trending on Twitter. The ones who refused to learn even though it’s a huge part of their lives. They’re the ones holding us back for an Engel’s Technological Utopia (idk if I’m even correct about the philosopher but anyways..)

We’re above them. We make things they’ll use and in massive numbers.

Don’t let them dictate what you should like. How you should act. Whether or not you should feel lonely while they’re posting pictures of fun times on Facebook.

We should be the ones doing that. Because we are the ones doing that.

That’s why we’re given the best to perform what we love most.

So devs, continue what you’re doing. Small or big, you’re still driving the world forward. Opening pull requests and contributing to open source projects. Answering questions on Stack Overflow not only for the person intended but for the beginner or even experienced professional who may stumble upon it later in a Google search.

And be highly rewarded for it. How society feels doesn’t matter any more when it comes to your passion. You’re important. Your work helps others in ways you can’t even imagine. We’re like one big fucking hivemind of engineers with the accessibility of the internet.

I love drinking on a Sunday!

Tired, sick, brain foggy, cold.

I’m trying to finish my last few specs and it totally isn’t going well.

My PM also promised me he would get the change requests for this ticket to me by today so I could work on them — as we’re moving this Friday. He did not. He made the same promise last week. Bloody useless.

Oh well.
I let him know that I wouldn’t be able to finish the feature in time if he didn’t get back to me, so... week off? :D

As if packing and moving and driving is downtime.

I do need to figure out this last spec, though. I rewrote the entire feature, and broke functionality specific to some client, and apparently it’s tricky and extremely fragile. I have no idea how it was working before, and the only person I have to ask is... grumpy and overly busy, and hasn’t looked at any of it in years. Yay!

I might just go to bed.

Sometimes I really fucking hate this company

The code is an absolute shitshow filled with static classes, untestable and duplicate code, on top of that my boss doesn’t like open source

Yeah so i’m not allowed to use a mapping library or something because “Uhhh like uhh we don’t have a contract with the company so who knows what’ll happen when the maintainers leave the project”
I understand his reasoning but it’s an absolutely retarded reasoning especially considering most of the .NET platform is open source nowadays

Writing a webapp from scratch now as well and I HAVE to use vanilla javascript and AngularJS 1.5 even though all the developers here told me they would like to upgrade to Typescript and Angular 2+ but it’s never gonna happen I suppose

Oh and he doesn’t like TDD and our only product is SAAS so imagine the amount of bugs being pushed simply because we don’t have time to write tests or even manually test, let alone refactor our horseshit codebase

AND i have to pay for gas myself which takes 200€ out of my bank account a month just for driving to work whilst I’m only getting a mediocre pay

Have a job interview tomorrow and another one on tuesday

Inspired by @NoMad. My philosophy is that technology is a means to and ends. We’re a tool oriented species. As it relates to software and hardware, they should be your means to achieve your ends without you needing to think. Think of riding a bicycle or driving a car. You aren’t particularly conscious of them - you just adjust input based on heuristics and reflex - while your doing the activity.

For a long time Software has been horrendously bad at this. There is almost always some setup involved; you need to front-load a plan to get to your ends. Funny enough we’re in the good days now. In the early days of GUI you did have to switch modes to achieve different things until input peripherals got better.

I’ve been using windows from 95 and to this day, though it’s gotten better it’s not trivial to setup an all in one printer and scan a document - just yesterday I had to walk my mother through it and she’s somewhat proficient. Also when things break it’s usually nightmare to fix, which is why fresh installing it periodically is s meme to this day. MS still goes to great lengths with their UI so that most people can still get most of their daily stuff done without a manual.

I started Linux in University when I was offered an intro course on the shell. I’ve been using it professionally ever since. While it’s good at making you feel powerful, it requires intricate knowledge to achieve most things. Things almost never go smoothly no matter how much practice you have, especially if you need to compile tools from source. It also has very little in the ways of safe guards to prevent you from hurting yourself. Sure you might be able to fix it if you press harder but it’s less stress to just fresh install. There is also nothing, NOTHING more frustrating than following documentation to the T and it just doesn’t work! It is my day job to help companies with exactly this. Can’t really give an honest impression of the GUI ux as the distros have varying schools of thoughts with their desktop environments. Even The popular one Ubuntu did weird things for a while. In my humble opinion, *nix is better at powering the internet than being a home computer your grandma can use.

Now after being in the thick of things, priorities change and you really just want to get things done. In 2015 I made the choice to go Mac. It has been one of my more interesting experiences. Honestly, I wish more distros would adopt its philosophy. Elementary only adopted the dock. It’s just so intuitive. How do you install an application? You tap the installer, a box will pop up then you drag the icon to the application folder (in the same box) boom you are done. No setup wizards. How to uninstall? Drag icon from app folder to trash can. Boom done. How to open your app? Tap launch pad and you see all your apps alphabetically just click the one you want. You can keep your frequent ones on the dock. Settings is just another app in launchpad and everything is well labeled. You can even use your printers scanner without digging through menus. You might have issues with finder if your used to windows though and the approach to maximizing and minimizing windows will also get you for a while.

When my Galaxy 4 died I gave iPhone a chance with the SE. I can tell you that for most use cases, there is no discernible difference between iOS and modern android outside of a few fringe features. What struck me though was the power of an ecosystem. My Mac and iPhone just work well together. If they are on the same network they just sync in the background - you need to opt in. My internet went down, my iMac saw that my iPhone had 4g and gave me the option to connect. One click your up. Similar process with s droid would be multi step. You have airdrop which just allows you to send files to another Apple device near you with a tap without you even caring what mechanism it’s using. After google bricked my onHub router I opted to get Apples airport series. They are mostly interchangeable and your Mac and iOS device have a native way to configure it without you needing to mess with connecting to it yourself and blah. Setup WiFi on one device, all your other Apple devices have it. Lots of other cool stuff happen as you add more Apple devices. My wife now as a MacBook, an IPad s d the IPhone 8. She’s been windows android her life but the transition has been sublime. With family sharing any software purchase works for all of us, and not just apples stuff like iCloud and music, everything.

Hate Apple all you want but they get the core tenet that technology should just work without you thinking. That’s why they are the most valued company in the world

So, I'm still not certain if it's actually a bug or merely my lack of experience, but I've been working on a 2D platformer game (using only C++ and SDL2) for roughly 2 years now (on and off; sometimes off for months) and I'm extremely embarrassed about this, but for the life of me, I cannot seem to get the player character's movement and collision physics working properly. It's driving me absolutely insane.

I've read articles and tutorials, referenced books, and posted about it in game development communities (e.g., gamedev.com, Discord servers, etc.), but even though the fundamental structure and explanations made sense, getting the code to work has been unsuccessful, albeit not completely so, but if I get one thing working, another thing breaks. It feels like I'm trying to repair a vase that fell off of a skyscraper and turned to dust on the street below.

I've always been a very tech savvy person with a fiery passion for programming, electronics and game/software/embedded/web development, but to be honest, having such a difficult time with things like this that — in theory, at least — seem like trivial bumps in the road have made me feel like I'm never going to be successful in this field. But regardless of the depressing thoughts of worthlessness, my passion doesn't let me stop trying. Who knows, maybe it'll have to remain just a hobby. 😕

Staring at computer trying to figure out why I can't read a float from modbus. I swapped the bytes correctly for my platform. I also ensured the endianess of the words matched my platform (byte endianess is not the sames as word endianess, fml). Was driving home thinking about what could be wrong. My mind saw this code:

uint32_t newint;
for(int count=0; count<2; count++){
newint |= words[count] << count;
}

Then I am fuck! It should be:
newint |= words[count] << (count*16);

This was later turned into float. I kept getting values in the 1e-40 or some shit. Now it makes sense. The upper word was not set.

This is such newb shit. Fuck you newb shit I should just know!

Reading more I realized that the endianess of words can vary between devices even though the spec calls for big endian words. Fuck you non-compliant vendors! So I gotta add a flag for fucked up devices. Fine. The pay off is a generic way to add modbus to our opcua server. I want this easily editable in the field. For now it is readonly. So that makes it nicer.

Just a little torqued that I solved this driving home instead of at work. Too close to the code. I think tomorrow I will have my boss review it to tell me of other logical crap I missed.

I spent 4 months in a programming mentorship offered by my workplace to get back to programming after 4 years I graduated with a CS degree.

Back in 2014, what I studied in my first programming class was not easy to digest. I would just try enough to pass the courses because I was more interested in the theory. It followed until I graduated because I never actually wrote code for myself for example I wrote a lot of code for my vision class but never took a personal initiative. I did however have a very strong grip on advanced computer science concepts in areas such as computer architecture, systems programming and computer vision. I have an excellent understanding of machine learning and deep learning. I also spent time working with embedded systems and volunteering at a makerspace, teaching Arduino and RPi stuff. I used to teach people older than me.

My first job as a programmer sucked big time. It was a bootstrapped startup whose founder was making big claims to secure funding. I had no direction, mentorship and leadership to validate my programming practices. I burnt out in just 2 months. It was horrible. I experienced the worst physical and emotional pain to date. Additionally, I was gaslighted and told that it is me who is bad at my job not the people working with me. I thought I was a big failure and that I wasn't cut out for software engineering.

I spent the next 6 months recovering from the burn out. I had a condition where the stress and anxiety would cause my neck to deform and some vertebrae were damaged. Nobody could figure out why this was happening. I did find a neurophyscian who helped me out of the mental hell hole I was in and I started making recovery. I had to take a mild anti anxiety for the next 3 years until I went to my current doctor.

I worked as an implementation engineer at a local startup run by a very old engineer. He taught me how to work and carry myself professionally while I learnt very little technically. A year into my job, seeing no growth technically, I decided to make a switch to my favourite local software consultancy. I got the job 4 months prior to my father's death. I joined the company as an implementation analyst and needed some technical experience. It was right up my alley. My parents who saw me at my lowest, struggling with genetic depression and anxiety for the last 6 years, were finally relieved. It was hard for them as I am the only son.

After my father passed away, I was told by his colleagues that he was very happy with me and my sisters. He died a day before I became permanent and landed a huge client. The only regret I have is not driving fast enough to the hospital the night he passed away. Last year, I started seeing a new doctor in hopes of getting rid of the one medicine that I was taking. To my surprise, he saw major problems and prescribed me new medication.

I finally got a diagnosis for my condition after 8 years of struggle. The new doctor told me a few months back that I have Recurrent Depressive Disorder. The most likely cause is my genetics from my father's side as my father recovered from Schizophrenia when I was little. And, now it's been 5 months on the new medication. I can finally relax knowing my condition and work on it with professional help.

After working at my current role for 1 and a half years, my teamlead and HR offered me a 2 month mentorship opportunity to learn programming from scratch in Python and Scrapy from a personal mentor specially assigned to me. I am still in my management focused role but will be spending 4 hours daily of for the mentorship. I feel extremely lucky and grateful for the opportunity. It felt unworldly when I pushed my code to a PR for the very first time and got feedback on it. It is incomparable to anything.

So we had Eid holidays a few months back and because I am not that social, I began going through cs61a from Berkeley and logged into HackerRank after 5 years. The medicines help but I constantly feel this feeling that I am not enough or that I am an imposter even though I was and am always considered a brilliant and intellectual mind by my professors and people around me. I just can't shake the feeling.

Anyway, so now, I have successfully completed 2 months worth of backend training in Django with another awesome mentor at work. I am in absolute love with Django and Python. And, I constantly feel like discussing and sharing about my progress with people. So, if you are still reading, thank you for staying with me.

TLDR: Smart enough for high level computer science concepts in college, did well in theory but never really wrote code without help. Struggled with clinical depression for the past 8 years. Father passed away one day before being permanent at my dream software consultancy and being assigned one of the biggest consultancy. Getting back to programming after 4 years with the help of change in medicine, a formal diagnosis and a technical mentorship.

Let me tell you about my wonderful weekend. It all started with a game that doesn't run in wine and it ended up in the biggest nightmare of Windows Update and EFI configuration.
1 - let's boot on my Windows partition to play trackmania 2.
2 - Windows Update interrupts me while driving a track.
3 - Update keep failing over and over again.
4 - I keep trying things to fix Windows Update, but with no success.
5 - Let's try system restore, failed
6 - Let's try to do a reset. "You don't have a recovery drive". Oh, right...
7 - Let's try to upgrade Windows 10 to Windows 10, just because. Nope, "we could not determine if your pc can run Windows 10". Wait what....
8 - I guess I'll be reinstalling this trash. "Nope, can't. Don't like that partition I just formatted". Of course you can't...
9 - Had to delete the partition and let it create new ones. It created a new EFI partition. Just why???
10 - Okay that worked. Let's fix grub now.
11 - Maybe not, let's try rEFInd, because it looks fancy.
12 - After rebooting on the live USB for about 50 times and reconfiguring rEFInd without any luck, I realised the install script didn't install fs drivers for ext4. Oh, right... That's why you didn't find any Linux kernel...
13 - It can't boot windows, they're using a different EFI partition. Let's move rEFInd to the new EFI partition windows created for me.
14 - Finally everything works again. So much effort to play a freaking game without being bothered by windows update. And rEFInd abience theme looks beautiful.

I've got to say though, I learned a lot and the Arch wiki is awesome!

Any advice on how to deal with gatekeeping developers? How to deal with red tape?

I work with people that are resistant to code and process change. Continuous pedantic pushback on nearly anything; one raised a fuss over metrics not being satisfactory at a 5% threshold for alerting stating that 4.99% metrics variance wouldn't trigger an alert.

It's genuinely as though my coworkers are all scared of code based on the way they behave. They don't seem to code very often either.

I'm someone that codes quickly but I have to constantly write proposals for quite literally any change to the codebase. Even IF there were issues we could always rollback (and even then we have metrics, alerts, canary rollouts, feature flags, etc etc). As a quick aside, my pace isn't related to the pushback nor experience/skill level. Just affects my morale and mental heth to be blocked.

I can communicate effectively and I try to be as clear as possible in my proposals but this is absolutely driving me up the wall and killing my motivation.

This is a faang-level company and I would've expected better.

Any advice on how to best navigate this? Is this the norm???

- I love blowing my mind. Even if it is the most confusing thing. Things like security mechanisms, neurons' behaviors, mathematics (even tho I hate it when I fail lol), electronics, medical terminology and chemistry.
- I love collecting rare coins, personally never-seen stones and put them into my collection. I love to be a designer. Not only on my laptop. I have a book shelf and within that book shelf I put stones that create the yin yang sign while pushing the books to two sides. That makes them look like they are levitating. I have stones (including obsidian) that create a triangle and a knife hanging down the wall of my room.
- I love visiting touristic, historic, naturally-beautiful but also non-touristic (non-touristic? yes. by that I mean visiting e.g. the areas of touristic cities which are dangerous, because you can easily fall down off of a slippery ground and take serious injuries) places around the globe, talk to complete strangers in public (I am trying to be an extrovert), take pictures with my camera and collecting antiquities.
- I love taking risks (no. I don't play any poker games etc on the internet) without trying to put other people in risk. Driving insanely with whatever I have. Car, bike, you name it.
- I love reading books. Books that are about human psychology, fantasy novels and books about programming languages.
- I love to cook (I am at the beginning).
- I love to use the konMari method of tidying up my room.
- I love plants.
- I love having everything in my room tidied up (even if I am too busy with other stuff and skip this cleaning process for a week upto a month sometimes. Sorry, room.).
- I love doing sports. But mostly sport that I have never tried before. This can be, because of my greedy wish for an adrenaline kick. That led me into taking a balloon flight at 4 am (sunrise) and to paragliding at sunset above Mediterranean sea btw. (I am normally afraid of flying, but paragliding was awesome).
- I love swimming. Like, you cannot pull me out of the sea for a minimum of 2 hours, if it is not important.
- I love laying above the sea water and let the sea carry me to somewhere else.
- I love being alone. I love the silence. I love to be free in my thoughts.
- I love watching the sunset, the light that shines through the forest, the moonlight and the stars at night.
- I love dreaming. No, like, lucid dreaming for example.
- I love being open to any opinions.
- I love to learn about other people's views about the world and their religion.
- I love pets and would do anything to keep them alive when they are ill. It hurts my heart seeing them like this.
- I love watching demonic "A: Holy shit! Did you see this thing, too?! B: Yes!" YouTube videos just for the fun of it, but I hate horror movies and games.
- I love trying out new things. The creation of music and video for example.
- I love to give my hair and beard a shape, if I am too lazy to go to the barbershop lol. By that I don't mean just going to the barbershop, but taking an electric razor and cutting my hair myself even if I get bad results from time to time that can be corrected by letting any family member tell me in which area of of my head the hair problem is.
- I don't like disco clubs.
- I don't like toxic people even though I can be a quite toxic person myself without realizing it. If I appear toxic to you, inform me about it. Having so much testosterone in that moment, can make me do things that I don't want to do.
- I don't like drugs even tho I have to admit that I am trying a few from time to time (maybe 6 months in-between) to have a dopamine kick. I am not an addict.
- I hate myself for things that I did in the past.
- I used to watch MMA videos etc.
- I used to use a telescope, but I can't find it anymore.
- I used to have a microscope, but I can't find it anywhere and besides of that the seller did literally piss in it before selling it to me many years ago. Don't want to touch it tbh.
- I used to play games, but I don't enjoy games anymore. That makes me feel sad.
- I miss the old moments of my life.

In conclusion:
I like how things went and go so far. It changed me so much. It made me a good and a bad person. I became more open and confident, but it also particularly made me a leader who can say "fuck off" in a bad way to his family. I would like to undo this particular part of me.

I've got a 9 hour drive in front of me. And I'm not driving. I've also got two fully charged laptops. What should I program?