Client: Can you provide some kind of guaranteed timeline that you're going to be able to move our website to our new servers with the optimizations implemented? I know you said it should take a week, but we have 3 weeks to get this moved over and we cannot afford to be double billed. I'm waiting to fire up the new server until you can confirm.

Me: As I said, it SHOULD take about a week, but that's factoring in ONLY the modifications being made for optimization and a QA call to review the website. This does not account for your hosting provider needing to spin up a new server.

We also never offered to move your website over to said new server. I sent detailed instructions for your provider to move a copy of the entire website over and have it configured and ready to point your domain over to, in order to save time and money since your provider won't give us the access necessary to perform a server-to-server transfer. If you are implying that I need to move the website over myself, you will be billed for that migration, however long it takes.

Client: So you're telling me that we paid $950 for 10 hours of work and that DOESN'T include making the changes live?

Me: Why would you think that the 10 hours that we're logged for the process of optimizing your website include additional time that has not been measured? When you build out a custom product for a customer, do you eat the shipping charges to deliver it? That is a rhetorical question of course, because I know you charge for shipping as well. My point is that we charge for delivery just as you do, because it requires our time and manpower.

All of this could have been avoided, but you are the one that enforced the strict requirement that we cannot take the website down for even 1 hour during off-peak times to incorporate the changes we made on our testbed, so we're having to go through this circus in order to deliver the work we performed.

I'm not going to give you a guarantee of any kind because there are too many factors that are not within our control, and we're not going to trap ourselves so you have a scapegoat to throw under the bus if your boss looks to you for accountability. I will reiterate that we estimate it would take about a week to implement, test and run through a full QA together, as we have other clients within our queue and our time must be appropriately blocked out each day. However, the longer you take to pull the trigger on this new server, the longer it will take on my end to get the work scheduled within the queue.

Client: If we get double billed, we're taking that out of what we have remaining to pay you.

Me: On the subject of paying us, you signed a contract acknowledging that you would pay us the remaining 50% after you approved the changes, which you did last week, in order for us to deliver the project. Thank you for the reminder that your remaining balance has not yet been paid. I'll have our CFO resend the invoice for you to remit payment before we proceed any further.

---

I love it when clients give me shit. I just give it right back.

I swear to god, I'm going to track down the dipshit who just made my day hilariously painful.

So here I am, finishing up this project that's been going on for what feels like an eternity, when I get an email "why doesn't order X show up in this other system?".

I mean, it's a common thing they can take 15 minutes to push across, so the usual quick glance and what do you know, it's just sitting there as if it's waiting to be pushed through, than an hour later... it's still there, so I start digging, maybe a data issue, nope looks all good, customer details, payment details, products...

just another order, jump on the logs and all looks fi......... wait.... why does this postcode have 3 digits and not 4 , Australia has 4 digit postal codes fyi, looks at order again, 3 digits, look at log, 3....hold on why's it only 3 digits, checks code, handled as string... ok..... where the fuck would it drop a digit.... frontend requires 4 digits, validation requires 4 digits... how the fuck did you get 3 digits in... I can't see anything anywhere that logically makes sense for this🤔

Drops address into google and it's a postcode starting with 0.

Jumps on DB and the fucker is an int in the postcode table. For all you playing at home 0123 <> 123

I don't know if I should feel bad, or impressed, it's been 7 years since this table was created, and 7 years before someone managed to live in one of these parts of the country with a leading 0.

QA didn't spot this years ago,
No one tested this exact scenario,
The damn thing isn't even documented as a required delivery area, but here we are!

Kudos good sir, you broke it! 🤜 🤛
You sir may get your order now!

!rant & story_time
This happend to the startup I was working for at ~2011. I was a junior Android dev, working on a very popular app.
During experiments for a new feature, I discovered that the system AlarmManager has a serious bug - you can set a repeating alarm with interval=0ms. If your app takes more then 1 ms to handle the Intent, then the AlarmManager will start to fill up the intent Queue, with unexpected results to the OS. causing it to slow down, and reboot when it ran out of Ram. Why? my guess was that because the AlarmManager was part of the OS, then any issues caused by it caused the system process to ran out of ram, crashing it, and the whole system with it. the real kicker was that even after a reboot, the AlarmManager still had Intents queued, causing the device to bootloop for a while, untill the queue was cleared. My boss decided to report the problem to google, as this was an issue in the OS. I built an example app, that caused the crash 10-30 seconds after starting, and submitted to Google. Google responded later that day with "not an issue, no one will ever do this".
Well... At this point I decided to review the autoupdate feature in our app, to make sure this will not happen to us. We just released a new feature where a user can set an update schedule option in the app settings - where you could setup a daily, weekly, or hourly update for the app. after reviewing it, It looked good, and the issue was not triggered in the manual QA I did. So, it was all good. And we released an updated version to the store.
After we did an update-install, we discoverd that, there was a provlem reading the previous version SharedPrefs value for the update schdule settings, and the value defaulted to 0...
the result was, our app caused all our users to go into a bootloop, and because the alarm was reset when the devices booted up, the bootloop could only be solved in a factory reset, or removing our app, before the device rebooted, and then waiting a few reboot cycles.
We lost 50 places in the market, and it took us 6 months to get back to where we were.

It was not my fault, but it sucked big time!

I spent an hour arguing with the CTO, pushing for having all our new products' data in the database (wow) with an API I could hit to fetch said data (wow) prior to displaying it on our order page.

He never actually agreed with me, but he finally acquiesced and wrote the migrations, API, and entered my (rather contrived) placeholder data. (I've been waiting on the boss for details and copy for three days.)

Anyway, it's now live on QA. but. I don't know where QA is for this app, and it's been long enough that i'm kind of afraid to ask.

Does that sound strange?
well.

We have seven (nine?) live applications (three of which share a database), and none of their repos match their URLs, nor even their Heroku app names. (In some of these Heroku names, "db" is short for the app's namesake, while in the rest it's short for "database").

So, I honestly have no idea where "dbappdev" points to, and I don't have access to the DNS records to check. -.-

What's more: I opened "dbappdev" on Heroku and tested out his new API -- lo and behold! it returns nada. Not a single byte. (Given his history I expected a 500, so this is an improvement, I think. Still totally useless, however.)

And furthermore: he didn't push the code to github, so I cannot test (or fix) it locally.

just. UGH.

every day with this guy, i swear.

I submitted a PR on Eclipse Che, filed ECA, etc. etc.

It's not my first contribution however, I've been working on their dockerfiles repo for a while.

...then they merge my shit without waiting for QA...

excuse me what the fuck

I'm going to kill management.
After a serious migration fiasco at one of our biggest costumers the platform was finally usable again (after two days instead of 10 hours) and, of course, users started to report bugs. So good old po came in ranting that we as qa did a horrible job and basically tried to fault us for a fucked up update (because we produced user pain, which of course not being able to log in didn't do). Among the issues: If the user has more than a hundred web pages the menu starts looking ugly, the translation to dutch in one string on the third submenu of a widget doesn't work and a certain functionality isn't available even if it's activated.
Short, they were either not a use case or very much minor except for that missing function. So today we've looked through the entire test code, testing lists, change logs and so on only to discover that the function was removed actively during the last major update one and a half years ago.

Now it's just waiting for the review meeting with the wonderful talking point "How could effective QA prevent something like this in the future" and throwing that shit into his face.

I mean seriously, if you fuck shit up stand by it. We all make mistakes but trying to pin it on other people is just really, really low.

Most ignorant ask from a PM or client?

Migrated to SharePoint 2016 which included Reporting Services, and trying to fix a bug in the reporting services scheduler, I created a report (aka, copied an existing one) 'A Klingon Walks Into a Bar', so it would first in the list and distinct enough so the QA testers would (hopefully) leave it alone.

The PM for the project calls me.
PM: "What is this Klingon report? It looks like a copy of the daily inventory report"
Me: "It is. The reporting service job keeps crashing on certain reports that have daily execution schedules."
PM: "I need you to delete it"
Me: "What? Why? The report is on the dev sharepoint site. I named the report so it was unique and be at the top of the list so I can find it easily."
PM: "The name doesn't conform to our standards and it's confusing the testers."
Me: "The testers? You mean Dan, you, and Heather?"
PM: "Yes, smartass. Can you name the report something like daily inventory report 2, or something else?"
Me: "I could, but since this is in development, no. You've already proofed out the upgrade. You're waiting on me to fix this sharepoint bug. Why do you care what I do on this server? It's going away after the upgrade."
PM: "Yea, about that. We like having the server. It gives us a place to test reports. Would really appreciate it if you would rename or delete that report."
Me: "A test sharepoint reporting services server out of scope, so no, we're not keeping it."
PM: "Having a server just for us would be nice."
Me: "$10,000 nice? We're kinda fudging on the licensing now. If we're keeping it, we will be required to be in compliance. That's a server license, sharepoint license, sql server license, and the dedicated hardware. We talked about that, remember?"
PM: "Why is keeping that report so important to you? I don't want to explain to a VP what a Klingon is."
Me: "I'm not keeping the report or moving it to production. When I figure out the problem, I'll delete the report. OK?"
PM: "I would prefer you delete the report before a VP sees it."
Me: "Why would a VP be looking? They probably have better things to do."
PM: "Jeff wants to see our progress, I'll have to him the site, and he'll see the report."
Me: "OK? You tell Jeff it's a report I'm working on, I'll explain what a Klingon is, Jeff will call me a nerd, and we all move on."
PM: "I'm not comfortable with this upgrade."
Me: "What does that mean?"
PM: "I asked for something simple and I can't be responsible for the consequences. I'll be documenting this situation as a 'no-go' for deployment"
Me: "Oookaayyy?"

I figured out the bug, deleted the 'Klingon' report, and the PM couldn't do anything to delay the deployment.

I spent two days in a row fixing chairs at work because our whole dev team was waiting for issues (which means helping QA team and playtesters testing the whole game).

Just when everyone left and Im standing up to go as well a playtester comes up with a release breaking bug in the handwriting recognition code...
Since this game is build for a charity which will release it in a country at war we cant push the release date.

Guess who is making overtime trying to fix this bug?

I was asked to fix a critical issue which had high visibility among the higher ups and were blocking QA from testing.

My dev lead (who was more like a dev manager) was having one of his insecure moments of “I need to get credit for helping fix this”, probably because he steals the oxygen from those who actually deserve to be alive and he knows he should be fired, slowly...over a BBQ.

For the next few days, I was bombarded with requests for status updates. Idea after idea of what I could do to fix the issue was hurled at me when all I needed was time to make the fix.

Dev Lead: “Dev X says he knows what the problem is and it’s a simple code fix and should be quick.” (Dev X is in the room as well)

Me: “Tell me, have you actually looked into the issue? Then you know that there are several race conditions causing this issue and the error only manifests itself during a Jenkins build and not locally. In order to know if you’ve fixed it, you have to run the Jenkins job each time which is a lengthy process.”

Dev X: “I don’t know how to access Jenkins.”

And so it continued. Just so you know, I’ve worked at controlling my anger over the years, usually triggered by asinine comments and decisions. I trained for many years with Buddhist monks atop remote mountain ranges, meditated for days under waterfalls, contemplated life in solitude as I crossed the desert, and spent many phone calls talking to Microsoft enterprise support while smiling.

But the next day, I lost my shit.

I had been working out quite a bit too so I could have probably flipped around ten large tables before I got tired. And I’m talking long tables you’d need two people to move.

For context, unresolved comments in our pull request process block the ability to merge. My code was ready and I had two other devs review and approve my code already, but my dev lead, who has never seen the code base, gave up trying to learn how to build the app, and hasn’t coded in years, decided to comment on my pull request that upper management has been waiting on and that he himself has been hounding me about.

Two stood out to me. I read them slowly.

“I think you should name this unit test better” (That unit test existed before my PR)

“This function was deleted and moved to this other file, just so people know”

A devil greeted me when I entered hell. He was quite understanding. It turns out he was also a dev.

We had to test our client's karaoke app. QA said there was a delay between the singer's video and the user's recorded video.

What a day! Developers singing along, waiting for someone to be in sync...

It's 9 at night, I am finally logging off and my project manager sends me a qa report I have been waiting on for a week

He decided we need to launch today, I have a list of bugs to fix and I am falling asleep

I fix all the bugs in record time, send him the preview link and of course he doesn't respond, now I am gonna blow a deadline, get everyone pissed and possibly lose my job

This is not the first time this has happened, I have had this at every job I have ever worked at, project managers seem to think that I somehow know about the bugs before they tell me and expect it to be fixed as soon as they tell me about it, they will take their sweet time answering my inquiries but if I dare miss a call or not report within 10 minutes I will lose my job

Fuck this shit, I don't need food that badly

So, I encountered a classic case of the infamous "it works on my machine" excuse today. 🤦‍♂️ Seriously, folks, can we please put an end to this lazy and unprofessional behavior?

Picture this: I had just completed a feature in my code and passed it on to the QA team for testing. Confident that everything was running smoothly on my local environment, I expected a smooth sailing experience. But boy, was I wrong!

The QA team began testing the feature on different environments, and that's when the chaos ensued. What worked seamlessly on my machine seemed to transform into a monstrous bug fest on theirs. Panic set in, and I couldn't help but feel a mix of embarrassment and frustration.

Lesson learned: testing code thoroughly across various environments is crucial. No, seriously, it's an absolute must! That "it works on my machine" excuse is just a ticking time bomb waiting to explode in your face.

From now on, I pledge to dedicate more time to thorough testing and consider the diverse environments our code will encounter. Let's save ourselves and our colleagues the headache and embarrassment caused by such oversights. Together, we can put an end to the reign of the "it works on my machine" excuse once and for all!

!rant
In the past 2 days I worked a lot, now I slept 12 hours straight. I don't have any tickets left, and the manager told me to have fun. I haven't felt such freedom in a while.
(The project will be late by a year in February, so until now I always had at least 2 urgent tickets related to topics that I've never heard of before.)

This is why we can never have enough software developers

It's true. No matter how many people learn to program, there will never be enough people who know how to program. They don't have to be very good at it either. It is now a required skill.

Minimum wage in first world countries is way above 5$ per hour. A Raspberry PI 3B costs 40$, or at most 1 day of work for the worst paid jobs. And it will run for years, and do routine tasks up to thousands of times faster than any employee. With that, the only excuse that people still do routine tasks, is the inaccessibility of coder time.

Solution: everybody should know how to write code, even at the simplest level.

Blue-collar jobs: they will be obsolete. Many of them already are. The rest are waiting for their turn.

Marketing people - marketing is online. They need to know how to set up proper tracking in JS, how to get atomic data in some form of SQL, how to script some automated adjustments via APIs for ad budgets, etc. Right now they're asking for developers to do that. If they learn to do that, they'll be an independent, valued asset. Employers WILL ask for this as a bonus.
Project Managers - to manage developers, they need to know what they do. They need to know code, they have to know their way around repositories.
QA staff - scripted tests are the best, most efficient tests.
Finance - dropping Excel in favor of R with Markdown, Jupyter Notebooks or whatever, is much more efficient. Customizing / integrating their ERP with external systems is also something they could do if they knew how to code.

Operations / Category Management - most of it would go obsolete with more companies adopting APIs as a way to exchange important information, rather than phone calls and e-mails.

Who would not be replaced or who wouldn't benefit from programming? Innovative artists.

A lot of it might not be now now, but the current generation will see it already in their career.

If we educate people today, without advanced computer skills and some coding, then we are educating future deadbeats.

With all this, all education should include CS. And not just as a mandatory field or something. Make it more accessible, more interesting, more superficial if needed. Go straight to use cases, show its effectiveness in the easiest way possible. Inquisitive minds will fill in the blanks, and everyone else will at least know how to automate a part of their work.

Work day 3 of 2023… gawrram I’m bored. Another day of IaC. Unfortunately the issues I’ve dealt with today are sequential from the QA point of view. And our QA is slow us fuck today. So a lot of waiting around for me today. I’m one fucking issue away from the Great Infrastructure Update. So close, yet so far, knowing how slow our QA process is…

So here I’m sitting around in my office away from office pondering what the hell I should do with all this time…

!rant
Finally set my first big ticket to "QA" and I hope it get's through. I put in a lot of work and it feels nice to have accomplished something.
But now I'm sitting here, waiting for another ticket to float in so I can do something. I've been sitting here all day and I'm writing reusable code snippets for VS Code so I can use them in the future.
Does this happen often in the life of a developer that you have to wait a few days until you get to do something meaningful again?

And project is past QA. This is what happens when you eliminate the PM and take over the project. If it was up to everyone else I would still be waiting for some lousy PDFs.

So we are 8 devs in our scrum team but 2 major refactors felll on my shoulders (initially they were supposed to be fairly simple tasks, but like that malcolm in the middle video 2 tasks became 10 tasks in the past month) and I have been working from 11 am till 4 am for the past 1 or 2 weeks. Just yesterday I worked until 7am. Slept only 4 hours... Trying to play it cool, since I asked for a raise 5 weeks ago and still waiting for answer.

I havent told anyone because partially its my own stubborness of wanting to learn things and not wanting to bother others with questions, but Im starting to loose it.

And all because my pushed initial features resulted in unexpected blockers so scrum team leaders had an all hands meeting and my newly appointed teamlead started shitting bricks.

Meanwhile all other devs pick a low hanging fruit tasks and sit around for 2-3 weeks while I have to do heavy lifting alone with some guidance from other devs.

We dont even have QA resources. We have 2 new hires who will be useful maybe after 3-4 months and we have 1 QA guy who judging by his output is working part time. Also same guy managed to take 2 weeks of vacation in the past 4 weeks.

So due to lack of QA and due to code reviews taking long time it takes over a week for code to be reviewed and tested and each time if a blocker happens I have like 2 or 3 days to rush until end of the sprint in order to fix the feature for upcoming release or I have to move tasks to another sprint and feel bad about spillover.

Imagine implementing something in 2 weeks, just to wait for another 1-2 weeks for changes to be reviewed/tested and now having to fix blockers. And then teamlead comes up to you with being surprises how come shipping of this is taking longer than 4-5 weeks? Dude, I did my fucking part in 1-2 weeks, its not my fault that other devs perform code reviews late and they dont even launch the app to test. Its not my fault that we have very limited QA resources and our only QA guy is not even testing out everything properly.

Seriously Im starting to fucking loose it. We are basically 8 devs in a team where 2 people are doing all the heavylifting.