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Search - "clients are dumb"
TL;DR: Clients are dumb.
Client IT Lead: "Your code isn't working on our website."
Me: "Because you didn't load our code into your website. Do that, and everything works."
CIL: <proposes terrible alternative>
M: "No fix on my end will matter if you don't load our code into your website."
CIL: <more disagreement>
M: "Let me discuss with my team and I'll get back to you."
... later that day, in a follow up meeting with client's team ...
M: "Load our code into your website as was initially intended and everything works fine."
CIL's Boss: "That makes complete sense, and I'm not sure why we weren't doing that from the beginning. Let's make that happen, CIL."
Confessions of a Programmer
If a client is an unbearable asshole during the initial communication, I look for every excuse to pad on the hours for the estimate to get paid more. If a client goes above and beyond in their douchbaggery, I tack on an additional $40/hour.
Sometimes I will present an elaborate solution to a client, but really I'm just reading off the features of a plugin or library I'm going to download or buy after the call. Not because I can't build it myself, but because I'd rather spend more time on other/my own projects.
Clients assume because I know one language, I know them all. Rather than turning down the work, I take a crash course to work in that language, or outsource the work and clean it up afterwards, whichever is more practical at the time.
I use cPanel on a dedicated to manage our client websites. I'm not paid enough to bother with setting up everything manually.
Certain projects I build have a 3-day backdoor built into it. If the client doesn't pay upon completion, a unique hash triggered as a GET variable deletes a core file in my work, rendering the work useless. If it wasn't triggered by the 4th day, the file allowing me to trigger this backdoor is removed. This is only used for clients where the project must be launched on their servers, or if there has been a previous issue collecting payment.
I slip in the initial contract that all preceeding phone calls will be monitored and recorded, and that they acknowledge the recordings are admissable in court. This has saved me from losing money twice now.
I have never used an IDE. (I know, I know, it's really inefficient and dumb, but I'm just more comfortable with Sublime. Plus I often find myself mobile and without my computer, so I have to program from my phone.)
Each day resembles a betting spectacle of which work will be late, which will be rushed out and which will never see the light of day.
I have used "sick" and "family emergency" as an excuse to just sleep in far more than I can count.
When a client from hell crosses over the line in their conduct (such as getting very nasty and personal, or sending threats), I anonymously report them to the BBB and on RipOffReport.22
Client: why hasnt anything been done for the new site?
Me: because you never paid for the last one thats been put into production
Client: yeah but that was a smaller simple site. I need this one up and done already
Me: it'll be worked on when I get paid for my previously worked time for you.
Client: but that was a month ago. I don't understand why you are asking for payment now
Me: because you never paid me for last months work!!
Client: but its may now
Me: holy shit, -clients name-, I know very well what month it is and dont need a lesson. I also know better than to work for free. I have bills to pay just like you and everyone else so until you have paid the last invoice, I'm not lifting a finger for you. That includes answering your calls
Client: oh well why didnt you just say that to begin with
Motherfucking fuck people are horrid and dumb and make me violent6
An intern I was supposed to lead (as an intern) and work with. Which sounded kinda crazy to me, but also fun so I rolled with it. But when I met her I quickly found out she didn't even have a coding editor installed and when I advised one she was "scared of virusses". She had Microsoft Edge in her toolbar, and some picture of a cat as a background. We were given some project by our boss, and a freelance programmer helped us set it up on Trello. Great, lets start! Oke maybe first some R&D, she had to reaeach how to use the Twilio API. After catching her on WhatsApp a few times I realised this wasnt gonna go anywere. After a few weeks of coding and posting a initial project to git I asked her if she could show me the code of the API she made so far..
She told me she was using the quickstart guide (the last 3 FUCKING weeks) which contained some test project with specific use cases.
The one that I did 3 weeks ago that same fucking morning.
AND SHE WAS STILL NOT DONE...
A few days later I asked her about the progress (strangly, I wasn't allowed ti give her another task bcs the freelanc already did) and guess what... She got fking pissed at me
Her: "I will come to you when im done, ok?"
Me: "I just want to see how it is going so far and if you are running into any problems!"
Her: "I dont want to show you right now"
She then goes to my fucking boss to tell him I am bothering her.
And omg... Please dear god please kill me now...
Instead of him saying the she probably didn't do shit. He says to me that the girl thinks im looking down on her and she needs a stress free environment to work in. She will show me when its done. ITS A FUCKING QUICKSTART GUIDE YOU DUMB BITCH.
He then procceeded to whine to me about the email template (another project I do at the same time) which didn't look perfect in all of his clients.
Dont they understand that I am not a frontend developer? Can you stop please? I know nothing about email templates, I told you this!!!
Really... the whole fucking internship the only thing the girl did was ask people if they want more tea. Then she starts cleaning the windows, talk to people for an hour, or clean everyone's dask.
all this while I already made 50% of the fucking product and she just finished the quickstart tutorial 😭. Truly 2 months wasted, and the worse thing is I didn't get any apprication. They constantly blamed me and whined at me. Sometimes for being 3 minutes late, the other for smoking too much, or because I drink to much coffee, or that I dont eat healthy. They even forced me to play Ping Pong. While im just trying to do my job. One of the worst things they got mad at me for if when my laptop got hacked bcs it was infected with some virus. He had remote access and bought 5 iPhones 6's with my paypal while I was on break. I had to go home and quickly reset all my passwords and make sure the iPhones wouldnt get delivered. strange this was, this laptop I only used at the company. So it must have been software I had to download there. Probably phpstorm (torrent). Bcs nobody would give me a license. And the freelancer said I * have to *.
the monday after I still had to reinstall windows so I called them and said I would be late. when I came they were so disrepectfull and didn't understand anything. It went a little like this:
Boss: why u late?
Me: had to reinstall my laptop, sorry.
Boss: why didnt you do this in your own time?
Me: well, I didn't have any time.
Boss: cant you do this in the weekend or something? Because now we have to pay you several hours bcs you downloaded something at home.
Me: I am only using this laptop for work so thats not possible.
Boss: how can that even be possible? You are not doing anything at home with your laptop? Is that why you never do anything at home?
Me: uhm, I have desktop computer you know. Its much faster. And I also need to rest sometimes. Areeb (freelancer) told me to torrent the software. He gave me the link. 2 days later this happends
Boss: Ahh okeee I see.. Well dont let it happen again.
After that nobody at the compamy trusted me with anything computer related. Yes it was my own fault I downloaded a virus but it can happen to anyone. After that I never used Windows again btw, also no more auto login apps.8
Working in the IT Department is just funny man. Sometimes I wonder if I'm dumb, too smart to answer these dumb questions or these clients are just asking questions they already have answers to that I don't.
Client: Hey, can you please give X access to Y's Dropbox? He gets error saying he doesn't have access to the file.
Me: Uhh, you have to share a link to the specific file you want to share with X. Then only he can access it.
Client: Can you send him the link?
Me: Uhhhh, what link?
Client: The link to the file.
Me: Who created the file you want to share?
Client: My boss did. And he wants me to send the link to X. But I don't have the link so he said to check with IT.
Me (in my mind): WTF!!!!
Me: Ok, ask your boss to share the link to the file he created with you then you can send it to Y. He can also send it to Y directly himself. IT doesn't have and has no idea of what file your boss created. Only your boss knows.
Client: Ok, hold on let me check with him..
Client gets back on the phone.. "he said he deleted the file".
Me: Well, there's no file to share here.
Client: Can you find it?
Me: Call Dropbox.
Client: do you have his number?
At this point I started laughing.. 😂😂😂🤣🤣
Me: Dropbox is a company.
Client: Ok, thank you. I'll call Dropbox.
At this point, I'm wondering. If this client thought Dropbox was person, then what did she mean by her initial question? 🤔
Can this be real life? This happened less than an hour ago, and going home now still confused about this whole situation. 😂😂6
Just a common day.
I received a message on Telegram, a guy wanted a Minecraft plugin for his server.
It was a small plugin, he accepted my first offer of 15€.
After some hours, it was complete. I was pressing "Export" on my IntelliJ but a terrifying message arrived.
"Dude I forgot to say that, can you make it using C++? I heard EXEs are faster".
Fuck dumb clients especially Minecraft server owners!7
Send over the entire directory for a WordPress site we completely overhauled with new plugins, custom theme, redid content with visual composer, etc. I tell him to backup his site and then put everything I give you as fresh. He tells me he can't just wipe out his entire site that's unacceptable. I ask him what's the problem? he rambles on and says a lot of words that don't really mean anything then says security. so I call him out on it, what security issues do you have? well we have users and permissions setup he says. I explain That I copied his users table over when we did the redesign, so it's the exact same stuff. so I say again, why can't we just replace everything? well that's just not acceptable he says. I ask him again, what EXACTLY is your problem with replacing the site since I already addressed your security concern. he couldn't answer me so now we have another conference call tomorrow morning with more people from their team. I'll let you know how it goes.
tldr; clients are idiots, call them out for the dumb shit they say and have no response.7
Fuck that shit once again. Spent an entire day releasing micro-patches because nobody listened to me, because "I am a developer but I don't do that full time".
Because you might think that I didn't fuck my ass with a giant bottle-shaped dildo studying development to get this fucking place maybe?
And what, I was right, once again. Because maybe I know the fucking project I work in, linked to the fucking product I'm certified for, you dumb cumfilled assface.
For those that doesn't know it, i do manage, maintain, develop stuff on our ECM infrastructure for our clients. I do basically everything as we have few clients and are a small company we can do this that way.
Anyway, had to release "urgently" 3 fucking features to a custom module to export stuff from the ECM to a client's ERP system. Tests? No time for this, don't lose time on this. I smell the "why didn't you test?" in two days. I fucking smell it.
Plus, the client is a fucking retarded mess. The kind of guy that is unable to check his previous e-mails and asks again the same thing, four times. Should I do a fucking tutorial on how to fucking use a fucking search bar? And you want to be informed on the technical details about the features? Come on, I have to explain you how to do your fucking CFO job.
And if it wasn't enough, My boss replied to the client while I was on holiday to explicitely tell the client that I'm the only one that can take care of that. That gives us a very professional image, doesn't it? And when I asked to train someone to at least do the administration job when I'm away, it's always a "we'll check that, we need that" but then nothing.
Anyway fuck it. if I resign I will laugh. 2 months to train someone else and get them on the export modules (which are commented and documented) in a company where in the office I'm possibly the only developer (we have one in the second office but he's a web developer).
Hopefully I'm at a bar drinking a fucking beer while continuing my golang "getting started" project. That's the only thing that makes me happy of coming back from holiday
p.s.: I want the fucking raven, make me dream.7
Fresh internship story (Part 2)
I just realized how dumb my temporary boss really is and how much he loves to command everyone.
I told him that I am going earlier a few days ago and he got pissed lol.
He is someone who thinks he knows everything, but he does not.
He blames everything on everyone else.
He is never wrong, we are always wrong. That is probably what he is always thinking.
Clients who enter the store are precious (makes sense-you have to handle clients well, to get more bucks), but the thing is that he even screams near the clients at us. Besides of that I am new there. Be a little bit more patient, fucking prick.
Imho he is too old for the tech industry.
He loves to use the workers as slaves.
Do you work on a laptop rn? Well... fuck that. He has a new task waiting for you.
He keeps interrupting me every 5 to 10 minutes while I am focused.
Random dialogue from today:
me:"the client did a win10 upgrade and not a regular windows update"
boss:"nope. that is a windows update."
me (internally): should I show him the folder called "Windows10.Upgrade" and the "windows.old" folder both with the same creation date in "c:"? nah, fuck that. he is gonna put himself up again. do not want to have a stronger headache than this one I am having rn. (btw. I usually do not have headaches. I get headaches like once in 5 years, but since 4 days I have it every day.)
I am sick of this.
Today I had the urge to fucking grab his fucking "fuck me please" eyes out and eat them while he hears the explosive sounds his seperated eyes do. I still want to enjoy the rest of my life without going into a prison tho.12
I don't think it's to complicated...
Dumb clients, no matter who they are if they want you to fix their computer ... Create a new Twitter , hack, when you don't hack.
They make our lives hell .. why ? Because ignorance.
My favourite is when they expect you to work for nothing.oh but you can have 2% it's a billion dollar idea you'll make like 20 mill!😒🙄 All I'll do is sit here since i was the genius if the idea you work out the details ? 400 hours you say? I'm sure it'll take 20 don't be silly now.1
10 out of my last 10 clients are too dumb to set up their email accounts in Outlook / their smartphone...7
Client stated at the beginning of the project that they wanted a modern, pretty website that essentially had everything on one page.
Okay no problem, design is done and approved, weeks ago.
Today they come in after having the site for THREE WEEKS to review and do they come back with feedback on the functionality of the site? Oh no all they want to know is 'how will the user know that they need to scroll down to see more of the site?'...2
So I am finally plunging into continuous integration. If I make one more deploy script mistake, I've lost enough time to merit having learned a better solution than bash scripting calling git and rhc and py files I wrote. I have failing tests that are failing because they weren't updated after the million and a half urgent changes in the past 2 months, so it's time to act like I am a TDD fanatic and write the tests correctly. So much work. All from me listening to the constant req changes, listening to the urgency, letting non-devs get under my skin if you will. I'm optimistic in all the wrong places - I think I can write that by end of day let's try it. I'm lazy in the wrong places - I think that I can write that test later, because all I changed was XYZ (which took all night but I said I'd get it as close as possible didn't I?). And I think these handful of bash scripts are good enough to make sure I run tests? But remember, I didn't write the tests or I didn't go back and update them. Or the tests that fail, I'm too lazy. And so much of the tests, I would need to use, idk selenium for, and damnit if I really don't want to dig for element IDs to wait for every time I need an AJAX call.
Okay wow, I really did rant here. And discredited myself a bit lol I need to ignore the wrong lazy and embrace the right lazy. Protect myself from myself and from contributors. It really is, up to me now, to rescue myself from my bad habits. Bad habits perpetuated by clients urgency every day, to change things, that should have been finalized in November if we wanted a stable flipping system in January. It feels like the blind (client) leading the blind (me, when I do dumb shit like rush features out the door half tested).
Anyway all this came out, because I have been reading about continuous integration and stumbled upon this quote. And thought someone might laugh at the anachronism like I did2
TL;DR: Clients are still dumb.
The sequel to a previous rant ...
Client IT Lead: "We've loaded your code into our website, but *this* particular part of it isn't working."
Me: "Fair enough. I'll make a fix and have it deployed."
... an hour later, my changes are deployed, and I notify the client that the fix is live ...
CIL: "Thanks for fixing that so quickly! Just a heads up, but I've noticed that some of our own code needed fixing, so I've gone ahead and made some tweaks <that will most definitely break your code>."
... another hour passes ...
CIL: "Hey, so, I don't know what happened, but that fix you pushed stopped working."
How should I put this... I have REALLY enjoyed help desk job more than anything thus far.
I've seen people posting about how dumb clients may be, and I know there's also those cases, but ultimately those are usually just good inspiration to comedy.
So here's the background: I was working in growing website development company (marketing called it digi-office for some reason). The clients were firms ranging from local bakeries to international suppliers.
The intriguing thing with working in help desk was usually smaller tasks and direct customer contact through e-mail. I got feedback (which always important) and the rush of good feeling at the end of every task; faster and more frequent than working on a year project. But the cherry on the cake is that I got to investigate problems within each websites' and the CMS's code base, fix them or point out bigger flaws in systems and blame others from them. 😂
How your help desk experience differ? Or do you also recognize the good side?1
Building an export in our app for shapefiles; ancient and completely outdated format. Currently there are dozens of better formats available. Unfortunately our clients are too dumb/lazy to learn how to work with other formats. Moreover, the irony is that many of their issues will be solved by just using any other format. Saving tons of frustration and hatred towards me for things I have zero control over.
Anyway, as I am coding I run into many ridiculous and well known shapefile issues.
Me goes to stackoverflow to find hacks
Me finds many posts with a title like "how to <..> shapefiles"
Me finds the same solution for every issue: "Don't use shapefiles"
Clients, please, get your shit together. The whole Internet hates people like you for using shapefiles.
Clients in software/technology sector are NEVER right. That's it I said it. Truth is they are as dumb as they come.