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Search - "#hosting #domain #website"
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More than half of all support calls and tickets we get are so fucking easily searchable through our own fucking website and search engines, it's really fucking annoying sometimes.
"how do I redirect a site?"
Type the fucking word redirect into our helpdesk page.
"how can i reset my email password?"
Literally fucking type the word EMAIL into fucking search bar?!
"hey the article said to go to yourdomain.com/webmail, I'm not getting anything!!!"
"what domain did you use?"
"yourdomain.com of course!"
😥🔫
"how can I add a domain to my hosting?"
Search for the FUCKING word DOMAIN on our online helpdesk.
IT'S REALLY NOT THAT HARD, PLEASE APPLY COMMON SENSE AND USE YOUR FUCKING BRAIN.17 -
Client: Can you provide some kind of guaranteed timeline that you're going to be able to move our website to our new servers with the optimizations implemented? I know you said it should take a week, but we have 3 weeks to get this moved over and we cannot afford to be double billed. I'm waiting to fire up the new server until you can confirm.
Me: As I said, it SHOULD take about a week, but that's factoring in ONLY the modifications being made for optimization and a QA call to review the website. This does not account for your hosting provider needing to spin up a new server.
We also never offered to move your website over to said new server. I sent detailed instructions for your provider to move a copy of the entire website over and have it configured and ready to point your domain over to, in order to save time and money since your provider won't give us the access necessary to perform a server-to-server transfer. If you are implying that I need to move the website over myself, you will be billed for that migration, however long it takes.
Client: So you're telling me that we paid $950 for 10 hours of work and that DOESN'T include making the changes live?
Me: Why would you think that the 10 hours that we're logged for the process of optimizing your website include additional time that has not been measured? When you build out a custom product for a customer, do you eat the shipping charges to deliver it? That is a rhetorical question of course, because I know you charge for shipping as well. My point is that we charge for delivery just as you do, because it requires our time and manpower.
All of this could have been avoided, but you are the one that enforced the strict requirement that we cannot take the website down for even 1 hour during off-peak times to incorporate the changes we made on our testbed, so we're having to go through this circus in order to deliver the work we performed.
I'm not going to give you a guarantee of any kind because there are too many factors that are not within our control, and we're not going to trap ourselves so you have a scapegoat to throw under the bus if your boss looks to you for accountability. I will reiterate that we estimate it would take about a week to implement, test and run through a full QA together, as we have other clients within our queue and our time must be appropriately blocked out each day. However, the longer you take to pull the trigger on this new server, the longer it will take on my end to get the work scheduled within the queue.
Client: If we get double billed, we're taking that out of what we have remaining to pay you.
Me: On the subject of paying us, you signed a contract acknowledging that you would pay us the remaining 50% after you approved the changes, which you did last week, in order for us to deliver the project. Thank you for the reminder that your remaining balance has not yet been paid. I'll have our CFO resend the invoice for you to remit payment before we proceed any further.
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I love it when clients give me shit. I just give it right back.6 -
Just got my website hosting and domain bought ☺️ will upload tomorrow!
On a side note, slow cookers are the bomb. Made some excellent beef just now.4 -
I bought hosting and domain last year, I uploaded my site and left it for months. Last month I logged onto my webhost's user panel and the "login to cpanel" option of my hosting directed me to someone else's premium hosting, I realised it late and I had already deleted whole of the WP site as I presumed it was mine. I left the database intact, reached out to the domain owner getting the info via whois, surprisingly he is was all fine losing his merchant navy academy website.
However, I WAS NOT FINE because I am not fucking expecting my webhost to give someone access to my hosting, just like I got access to his.
Been two weeks and they are unable to fix it and I am pissed off. I had no urgent need but I WANT ACCESS WHEN I WANT.
They are not as big as GoDaddy but they are a reputed hosting provider in my country with nice and fancy WP domain etc management portal and everything. I never expected this from then. How the fuck would they let this happen.5 -
Hi! I'm new in freelancing. I've created a program that scrapes data from a website, parses it, runs DB queries, and emails the prepared data to the customer for whom I've created this program. The whole program is written in PHP and uses a MySQL table. There's almost no front-end, it's just like an automated background process that runs with a cron job. I've bought and set up a domain and hosting for them (my cutomer paid it all). I got the core part of the program running after ~2 days, and it took me ~a week to complete the project including adding features and the testing phase. Now, I'd like to know, how much does this kind of project cost? The business operates in Silicon Valley.question php scraping webdevelopment scraper cost webdev freelancing price cost of website siliconvalley silicon valley10
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Why am I sad, depressed, demotivated, you ask?
Because I was asked to create-react-app with nodemailer, it worked well on heroku, YAYYY MEE, "
"NOTHING GOES WRONG IN DEPLOYMENT FUCK YEAH"
Little did I know that was a "demo" for the business people, My superior / manager/boss wants me to deploy on 1and1 service provider,
> Okay 1 and 1 service provider does provide Nodej, so it shouldn't be hard.
> Turns out it is a Windows hosting server IIS 10 without URL Rewrite.
> *INTERNAL SCREAMING*
I went up to him to talk about this issue and requested to let me talk to 1 and 1, and get this sorted
> But bro, if we cannot fix it, I think they also cannot fix, probably.
*INTERNAL SCREAMING AT PEAK*
I just want URL Rewrite installed on IIS10 so that I can move on to the next project.
A little background for this project
> No support from him during development.
> I personally used HD Images, because why not?
> Website seems slow because of HD Images, and now he complains about it.
You fucking (managers) want a website to be scalable and fast and yet you choose to focus on B U S I N E S S instead of support the real guy.
I'm fucking sick and tired, it took me 24 hours figure out the issue because there is nothing on 1 and 1 support/ forum/help center.
Another 24 hours to try and fix, yet no luck.
I'm gonna finally point the domain name to heroku. Fuck, I'm so fucking done6 -
So last night a friend randomly found a raw not-yet-installed WordPress instance on a public domain that he found on a Facebook site (it was already linked for I don't know how long, but just not installed).
He told me about it and, being the guy I am, I signed up an account on some free MySQL hosting website, set up a database and used it for that WordPress site.
I then left a kind little note on the front page for the admin telling him that I just saved his ass since others could've done the same but posted racist shit or something and, also, told him not to use WordPress.
Even though I had no bad intentions, I used proxies and VPN connectsions because you never know how these people might react.
Hopefully they'll learn from it 😇 -
Cheapskate's website deployment stack for new projects:
namecheap ($10 domain) + heroku (free hosting) + mailgun (free email) + Cloudflare (free SSL) = $10/year3 -
tl;dr. web hosting && a panic attack && security threat
i wasn't sure whether my brother's domain was hosted or not (because it wasnt showing a website and he didnt know any better).
so i decided to host a react-app for it on netlify and pointed the domain's nameservers towards it (a separate security threat at bottom).
all went well and now when you punch in the domain it ..all-behold.. shows a website.
NOW, i remember my brother was using the domain's email which probably means it was hosted, right?. so im panicking because im not sure whether i just deleted all his emails or not because it's 1:15 am and he's asleep.
there is a rant in there somewhere but im in too much of a shock as to how much data i might have just accidentally deleted
.
.
another tl;dr: my domain registrar let me change someone else's settings..
the reason i didnt know his domain settings is that he didnt know his password.
i had bought a couple of domains and was gonna host them on netlify. while i was doing this a bright idea hit me.. "you should finally build a website for your brother for the domain he bought 7 years ago"..
this is where the fun begins.
i sent an email to my registrar to point all nameservers of all domains to my nameservers and just to try out i included my brother's domain into it (i dont own this domain it's not registered by my email), and the next day i get an email telling me they've successfully made all changes.
.
Now tomorrow is monday and i'm going to their office to tell them i found a security flaw and see how long i can stall before actually telling them what it was and how their live's could've been made hell.3 -
Lady next door was visiting me. She is 67. She is a kinda psychologist and she needed a new site. With her just sitting here, i generated one with gpt and explained her html a bit. The instructions are as follow:
- if you add a page, duplicate the other page and remove the text you don't want. Do not remove html unless it's around content what you don't use anymore.
- learned her how to copy a href and change the link.
So, first, she asked me for a website. The last thing I want is somebody's website in maintenance or even work on it. Making "beautiful"/commercial sites is not my hobby.
Now, for 1,80 per month she has a domain name (i asked if it will have SSL, that's still bit unclear) and 1,- hosting per month. I think it can be even cheaper. It doesn't support php/python and stuff.
TLDR; i gave someone a HTML site generated in 5 minutes, tried a few style sheets and she was happy with it. Bye bye designers :P No one cares! Also full responsive.16 -
A company I work with are reluctant to change their hosting provider until the end of their hosting term. (Which may be a perfect reason as it's paid for)
The website goes down everyday!!!! Not to forget it's a popular magazine website!
Here are the new relic emails at 1 minute intervals:
- HTTP 500 Response Code
- HTTP 508 Response Code
- NetworkError: Read timed out
- Connect to domain:80 failed: connection timed out -
I deployed one of our staging websites to a free plan because the site is rarely used. Project Manager sends the stakeholders the new url. There will be a lot of 🤦♀️🤦♂️🤦 all around. Some of it’s my fault. A lot of it is just WTF.
Stakeholder: We still need the staging site because we don’t want to test in the live site…
PM: Okay. We didn’t say we were deleting the site. We are just moving it to a new and better hosting platform, so we’re letting you know the url has changed.
Stakeholder: This url is for the front facing page. How do I access the backend? [they mean the admin interface]
Me: The only thing that’s changed is the url for the staging website. So domain-A/account is now domain-B/account.
I thought that was a pretty straightforward way of explaining things, that even a non technical person would get it. They took the /account example as the literal login url.
Stakeholder: I forgot the password for our admin login and I submitted a password reset, but I realize I don’t know if I have access to the admin email. Or if it’s even a real email account.
WTF
I look back at the email chain and I realize that I gave the PM the wrong url.
Also, WTF x 2. How did this stakeholder not realize they were looking at the wrong website?? There are definitely noticeable style and content differences. And why would you have an admin login that uses a fake email??
Me: My apologies. I sent over the incorrect url. My instructions are mostly the same. All that’s changed is the domain.
Stakeholder’s assistant: [DMs me] How do we access the backend?
WTF…are they seriously playing this game and demanding I type out the url for them?! 🤬 I’m not playing this game and I just copy and paste the example that I already sent over.
They figure it out eventually. Apparently, they never used /account to login before They used /admin/index… but that would still bring them to /account, but with ?redirect=/admin/index appended to the url if they weren’t logged in. Again, WTF.
I know I made mistakes in this whole thing, but damn. I can’t even. I’m pretty sure this whole incident is fueling my boss’s push to stop supporting this particular website anymore so I can focus on sites that actually bring in revenue…and have stakeholders that aren’t looney and condescending like this.4 -
For almost a year now, I had a domain and web hosting. I've yet to do anything interesting with it, I planned to create a website but so far, nothing... I fail :(6
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I just came home from opening of the fiscal year of a small drivers' club and it was quite an amazing life experience.
I got about a 5-times "rise" for a first, small, post-due-time project.
All of the members were so relaxed in one of the most serious moments of an association. We ate, drank beer and had as much fun as possible without break the law and other rules.
The story goes like this:
I was an intern in a website development company as students tend to do. In middle of the internship my teacher asked me if I'd be willing to develop a website to the before mentioned organization.
School will help with the money by being as a middle-man. It wasn't going to pay much, about 120€ or so, it's nothing really for the job, but I said yes for the experience. We organized a meeting, school provided the space, and went straight to the business.
The development went quite well: I got the final design requirements late (there weren't too much), research a lot about CMS:s, ended up with a beta version CMS (a risk), learned it, developed some plugins (not published yet), kept copyrights for most of the work and so on.
I was done _relatively_ quickly with the project and was quite happy with it. Only things still pressing my mind was bugs of the beta CMS, support for the plugins and my somewhat inexperienced graphical design.
Then it hit me, the world. Hosting, domain transfer, certificates, registry agreements. Arrgh. Most of things were fine, I know them. I had luck that I had a technical contact for the club. It would have been a nightmare of it's own otherwise.
We had problems transferring the domain, again, as you do. The other hosting company was to blame. They were the n00bs here. I went trough the law, technical guidance, etc. I was having heavy messaging with my technical contact about it, who was a middle-man for me and the hosting firms.
After a long while loop of waiting, reconfiguring, researching and messaging, until he transfer was finally over.
We had a long while of radio silence after some bug fixes. Until the Christmas came and I was invited to a Christmas party in a cottage, third Christmas party that year. It was great fun. We ate, drank, talked, went to sauna and had a playful adult stiga or sledging competition, etc.
I updated the site yet again, a stable version of the CMS were published. Yess!
Another radio silence came and year changed. It was broken off by a call to the opening of the fiscal year, the same day. This is today, or yesterday by now. This was just after my current company's board game night. I was really busy that day. A whole afternoon of second-hand shopping around the city with a bike. I counted 35 kilometers. Yes I go by bike, don't own a car or have an driving license... Yet.
I wasn't horribly late, around 30 minutes. I started eating and drinking. Free food and beer! They was also late, they should've got trough the business before I got there, before eating. So I ate and listened. Learned more about having business or an association in general. Until my matter came to be heard. They thanked me of the co-operation and made public the change of my reward sum, I WAS GRANTED 500€ REWARD for the work. It's still not an amazing sum in a larger point of view, but I can imagine that it's big deal for a small non-profit organization, which was loosing money. Everybody applauded, every 25 members of the club. I was greatly pleased. I will have to update their site a bit still, but they are going to pay the reward ASAP.
Did I mention that the school works around the taxes, legally. Taxes for the reward, if it were assumed as a wage would be 15%, for me, at the worst case scenario, only for getting the money to my hands.
I was offered another gig at the event, but didn't promise anything yet. I left before sauna, so we didn't get to change contact details. He will find a way to reach me if he really wants so. I'm a busy free man.3 -
I have a client who I do web design and hosting for. He texted me at 5am to tell me that his website "was no longer working" and he wanted me to fix it. He got mad and threatened to cancel his services because we couldn't "keep his site up". It turned out that he let his domain name expire. I am not a morning person and that was my only day off. I guess that's what you call self employment.1
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When you finish a website for a client but dont put it online for them because they can’t find their credentials for their hosting and domain they used for the old website, they stay silent for 6 months then call to tell you that they want their money back and that you didnt finish your job. What is an appropriate reply. Like really how. I cant even express how pissed I am.5
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!question
My friend's friend requested my service to make an eCommerce website for her side business.
Should I keep all the domain, hosting, and SSL under my name and charge them after putting some margin to earn some cash? Or cut the hassle and just let them purchase it themselves?7 -
Found a nice domain name, and I intend to buy it to host my personal website and maybe blog (if I get around to write one day). But now a great question arises: where do I buy it?
Do you have any advice on a cheap and nice registrar and hosting provider?14 -
When I bought something second hand, I had a small chat with them and got to know that they need a new website for their small business. They told me they paid 800€ to an agency that didn't deliver anything - I suppose there's some misunderstanding but I don't wanna get involved in that).
I told them I could do it, but it's not really my field and I'm not sure if I want the trouble. I made clear I'd expect to be paid, I'd need to think about the amount..
Requirements should simple enough, static website can do. Nothing fancy really. They might even be able to DIY with a shitty website builder.. Needs to be hosted and working email. One red flag is the current situation regarding domain ownership because the former maintainer died...
Anyway I suppose this could be a nice side gig for beer money, with the initial setup paid decently plus a yearly fee for maintenance/hosting.
I don't wanna rip them off but also I don't wanna work a second job for pennies.. idk something like 500€ once + 150€/year would probably be ok? (incl. costs for domain/hosting/email)13 -
For the people that do self hosting (from home for example) of website, how do you actually link a domain name bought online and your home public IP and how do you make forward http calls back and forth between the two?11
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tldr: I am looking for recommendations for a basic website for my parents. GOTO question;
Pre-Story:
My parents have a small (offline) business. They have a website to give some general information and list their weekly offers.
When I felt that what has come out of the website-building tool (you know, clicky clicky stuff) looked a bit too early 2000's and is a total ripoff for what you get (almost 20€ per month), I created something with Google Sites for them. Feel free to roast me, but web development is not my field and now it looks much more modern, is mobile friendly and does what it is supposed to do. Weekly offers are edited in a google sheets file, which is embedded in the website. Not great, but this way my mom doesn't have to deal with editing a tables on the page - trust me, it won't look good. This also meant they could downgrade the hosting package to discard the clicky-tool and just the domain (maybe 1€ per month). The website itself is hosted for free by Google.
Some time ago GDPR became a thing and then I was tasked to have a look at it. (side note: I don't want to rant about being responsible for it, that's fine. My parents don't really ask me to do a lot for them.) You can't enter any data on the website, it's just very basic stuff and data protection wise there's just the "usual" stuff (cookies, embedded tools, logs). I added another site with a halfway complete privacy policy. Regarding the whole cookie issue (do not enforce unnecessary cookies) I couldn't find an easy solution. It's not 100%, but what can you really expect from a small business like this? I've seen worse.
Now to the question:
Can you recommend a good alternative to the current solution (Google Sites)?
It should be cheap (<3€/month incl. domain) and my parents should be able to make some basic changes (just text in predefined locations). I am not afraid to get my hands dirty - I can deal with some HTML, CSS, JS - but I don't want to sink a lot of time into this. No need for analytics or the like. Maybe a newsletter would be cool (with the weekly offers), but that's just a random thought of mine and definitely not necessary.
Thanks for reading :)18 -
The encouragement from my last rant has led me to ask
What's your favorite website domain register??
What's your favorite website hosting thing??? (don't know terms yet)4