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Search - "printer issues"
This rant is a confession I had to make, for all of you out there having a bad time (or year), this story is for you.
Last year, I joined devRant and after a month, I was hired at a local company as an IT god (just joking but not far from what they expected from me), developer, web admin, printer configurator (of course) and all that in my country it's just called "the tech guy", as some of you may know.
I wasn't in immediate need for a full-time job, I had already started to work as a freelancer then and I was doing pretty good. But, you know how it goes, you can always aim for more and that's what I did.
The workspace was the usual, two rooms, one for us employees and one for the bosses (there were two bosses).
Let me tell you right now. I don't hate people, even if I get mad or irritated, I never feel hatred inside me or the need to think bad of someone. But, one of the two bosses made me discover that feeling of hate.
He had a snake-shaped face (I don't think that was random), and he always laughed at his jokes. He was always shouting at me because he was a nervous person, more than normal. He had a tone in his voice like he knew everything. Early on, after being yelled for no reason a dozen of times, I decided that this was not a place for me.
After just two months of doing everything, from tech support to Photoshop and to building websites with WordPress, I gave my one month's notice, or so I thought. I was confronted by the bosses, one of which was a cousin of mine and he was really ok with me leaving and said that I just had to find a person to replace me which was an easy task. Now, the other boss, the evil one, looked me on the eye and said "you're not going anywhere".
I was frozen like, "I can't stay here". He smiled like a snake he was and said "come on, you got this we are counting on you and we are really satisfied with how you are performing till now". I couldn't shake him, I was already sweating. He was rolling his eyes constantly like saying "ok, you are wasting my time now" and left to go to some basketball practice or something.
So, I was stuck there, I could have caused a scene but as I told you, one of the bosses was a cousin of mine, I couldn't do anything crazy. So, I went along with it. Until the next downfall.
I decided to focus on the job and not mind for the bad boss situation but things went really wrong. After a month, I realised that the previous "tech guy" had left me with around 20 ancient Joomla - version 1.0 websites, bursting with security holes and infested with malware like a swamp. I had never seen anything like it. Everyday the websites would become defaced or the server (VPN) would start sending tons of spam cause of the malware, and going offline at the end. I was feeling hopeless.
And then the personal destruction began. I couldn't sleep, I couldn't eat. I was having panick attacks at the office's bathroom. My girlfriend almost broke up with me because I was acting like an asshole due to my anxiety issues (but in the end she was the one to "bring me back"(man, she is a keeper)) and I hadn't put a smile on my face for months. I was on the brink of depression, if not already there. Everyday I would anxiously check if the server is running because I would be the one to blame, even though I was trying to talk to the boss (the bad one was in charge of the IT department) and tell him about the problem.
And then I snapped. I finally realised that I had hit rock bottom. I said "I can't let this happen to me" and I took a deep breath. I still remember that morning, it was a life-changing moment for me. I decided to bite the bullet and stay for one more month, dealing with the stupid old server and the low intelligence business environment. So, I woke up, kissed my girlfriend (now wife), took the bus and went straight to work, and I went into the boss's office. I lied that I had found another job on another city and I had one month in order to be there on time. He was like, "so you are leaving? Is it that good a job the one you found? And when are you going? And are you sure?", and with no hesitation I just said "yup". He didn't expect it and just said "ok then", just find your replacement and you're good to go. I found the guy that would replace me, informing him of every little detail of what's going on (and I recently found out, that he is currently working for some big company nowadays, I'm really glad for him!).
I was surprised that it went so smoothly, one month later I felt the taste of freedom again, away from all the bullshit. Totally one of the best feelings out there.
I don't want to be cliche, but do believe in yourself people! Things are not what the seem.
With all that said, I want to give my special thanks to devRant for making this platform. I was inactive for some time but I was reading rants and jokes. It helped me to get through all that. I'm back now! Bless you devRant!
I'm glad that I shared this story with all of you, have an awesome day!16
My thoughts when my uncle was introducing me to one of his friends.
(M = me, U = uncle, F = Uncle's friend)
U : Meet M, he is a software developer, he works at * blah *.
M (Internally): That is a very reasonable introduction.
U : * Continues speaking. *
M (Internally): No, staph! It was good enough. Don't go any further.
U : He does * blah blah *
M (Internally): That's not even remotely related to what I do.
U : If you have any tech related problems, he is your guy.
M (Internally): You should have kept shut.
U : If your phone slows down, he can fix it.
M (Internally): Why would you even say that !?
U : He can fix all you printer issues.
M (Internally): Excuse me. What. The. Fuck!?
U : You should definitely consult him before purchasing any tech.
M (Internally): That's it. I give up. There is no hope left.
F : * Gestures U to clam down. *
F : * Nods at M in a very assuring manner. As if he were saying, 'chill bro! Its all cool, I understand.' *
M (Internally): Hold on. Maybe I was wrong. Maybe there is some hope left.
F : So, tell me, how good are you with excel formulas?
M (Internally): * Dies *4
I used to do freelancing gigs as a kid, maybe 5/6 years ago, I'd remotely fix software issues on fiver for 5€ which would pay for a game every once in a while.
Now, it was pretty common to get customers from all around the world, and I never had any issues whatsoever until I got a message from a potential customer from south Korea...
She had purchased a karaoke machine, but the software wouldn't add anything to its library making the machine useless.
Well, apparently the software was in Korean...
After a LOT of fiddling around I got it to turn into French, and I was able to try a few things and after about 3 hours I managed to "fix" the thing.
3 hours of headaches in Korean for 5€... That's when I stopped doing that and took up an IT education and became a dev, so much better, although I miss the gratitude I used to get from my customers when I fixed their printer connectivity issues from a few thousand kilometers away4
So, finally after a very long time, I get a new keyboard (Ok, the previous one is 35 years old..), so lets see how technology has progressed in that time shall we..
First off, I'll need to plug it in..
Mm.. no spare USB ports..
No problem, I'll just go on Ebay, and buy some more !
They are expensive aren't they..
No problem, I'll buy this older cheap one..
When it arrives, I find out its wired up differently to what I need, so..
Rewire it, which takes ages of course.
Not having the best soldering iron, or anything really to hold the work with (Where did that rusty thing with lots of clasps go I had earlier!) and the only piece of wire I could easily find is covered in black goo, oh well, we can clean that off our hands afterwards..
Now, to plug in the new USB ports, I have to take out half of the inside of my PC..
So... that takes a while.
I seemed to have disturbed something, since now it wont' boot and complains of floppy drive error..
As a temp fix I unplug the floppy drive and disable it in the BIOS.
Now it boots..
Lets install the driver/etc.
Antivirus software pops up, is unhappy about a file in the driver !
Google about it..
Install an earlier version of the software.
Run application, it works !
Adjust colours from pulsating make you seasick colour scheme to solid damp colour.
Reboot to see if colour sticks..
It does !
Place keyboard on desk in just the right place..
No I mean, it moves about, from front to back !
Why is it not flat !!!
Actually, I forgot to mention I need blu-tak anyhow, to keep the two halves together, since it hasn't got a locking mechanism to hold the numberpad to it..
It's a 80/20 keyboard, or I should say, a 20/80..
So, what else do I not so much like about it..
Well, the font is too small !
It's way smaller than my previous keyboard and I really need to put my glasses on to read it...
Unlike my previous one, which was designed for old folk with less than perfect eyesight !
And the cable..
It comes out the back, in the middle..
Not the back and to a side..
And it leaks light everywhere !
It needs a skirt / cover around the keys..
(3D printer time.. which could also help hold the numberpad in place at the same time !)
Keys are rated for what, 50 million clicks or something, so should last me till I die..
Assuming something in it doesn't fail before then..
I guess no one does replacement key caps for it with a bigger font then..
So, the perfect keyboard still hasn't been invented yet !
Maybe in a few years I might design my own then..
Oh the keyboard, its an Asus ROG Claymore:
A couple more issues..
The capslock key is too wide..
The enter key is too wide..
So, how does it feel / sound compared to the old IBM Model M I used before..
It feels newer..
Maybe not so loud.
Though I'm pretty sure, everyone complains about blue keys being loud. :-)
It should be a little kinder on my fingers, need a little less pressure too.
And I now have this huge space on the right for the mouse to play !
(I got a new mouse recently too !)
Transport management system support team:
Me: Good day, how may i assist?
Client: Hi, Can you help me setup my printer?
Me:* Sighs deeply with great discretion*
Me: Sorry mam but we don't do that here, we
only deal with issues regarding the TMS.
You would have to contact your IT guy
Client: but you are our IT guys
Me: *Sighs even deeper*
Me: Unfortunately mam we are not your "IT
Client: Well, This issue needs to be fixed
Me: Yes mam, yes it does *Hangs up phone*4
I got a ticket near the end of the day, asking to install a printer on a computer. The branch in question was in a different time zone (I'm in US-Pacific [GMT-07] and the computer was in US-Eastern [GMT-04]). I figured I wouldn't worry about it; after all, I had other tickets to work on that were much higher priority.
The next day I come into work and immediately get a message from one of my East Coast coworkers, telling me that this branch is calling and asking how the printer is coming. I told him to tell them I would call them a bit later. I do a couple of easy jobs and then begrudgingly call the branch. I listen to the phone tree that they have (which requires two button presses instead of one in order to speak with someone) and finally get in contact with a person... only to have the call disconnect.
I call back and ask for the person who called in the ticket and then followed up, who had apparently gone to lunch. I informed the person that I was just going to install the printer and it would be good to go. This would be fine... up until she mentioned she needed scanning functionality.
Now I wasn't sure if the driver we have in AD is set up with the scan functionality, so I said okay, but that meant I would have to get the driver from the website. The connection to our branches are about 1Mbps, so even downloading Java updates (60-ish MB) take about 5-10 minutes on a good day. The file for this printer was about 700MB (thanks HP). So I went and did other stuff while that downloaded.
I come back after it finished and started the install process. Right away it asks to re-seat the USB cable. So I call the branch. The call disconnects. I call again. It disconnects. I call one more time, and finally get the person who called the ticket in. I instruct him to re-seat the cable. He does. The driver starts doing its thing. I tell him I'll call back if I run into any issues and we hang up.
The driver goes through the install process for about 20 minutes, stops at 99%, then fails. I want to restart the computer, just in case there's a conflict somewhere, but that would require calling the store again, so I put it off.
About an hour later I get a message from another East Coast coworker, telling me the branch is calling about the printer again. I was in the middle of another call and said I would call back later. I do. It disconnects. I call again, and get the person who called the ticket in again. I tell him I want to restart the computer, but wasn't sure if it was okay. He checks with the people using it, who says it's okay, so I reboot. I hang up.
Once the computer comes back up I start the install process again. It asks to re-seat the cable. Fuck. I don't want to call the store again, so I open notepad and say "Please take out the printer's USB connection from the back of the computer."
Three. Fucking. People. Saw it. They moved the window and one even tried to close it, but they didn't re-seat the cable. I opened another window, telling them to call me at my number. They didn't. I called them. Got disconnected. I called them again, finally got someone, told them to re-seat the printer cable again. They do, thank god.
I say thank you and hang up. Continue the installer. It stops at 99% again and fails. I reboot the computer; screw it, I'm just going to install the driver from Active Directory. Check Devices and Printers. It's installed successfully. Hallelujah!
I get the printer set up for the various programs they use and print a test page. I call them one last time; their phone system sounding like they were connected via an underwater line connected by tin cans. I get someone.
$me: Hi, I want to know if the printer has printed something.
$them (garbled): -et me shee... yesh, it -rint-d a *beezelborp*.
$me: Perfect, I'm going to close this ticket! Thanks, goodbye! *hangs up*
tl;dr - I hate printers
Inspired by @NoMad. My philosophy is that technology is a means to and ends. We’re a tool oriented species. As it relates to software and hardware, they should be your means to achieve your ends without you needing to think. Think of riding a bicycle or driving a car. You aren’t particularly conscious of them - you just adjust input based on heuristics and reflex - while your doing the activity.
For a long time Software has been horrendously bad at this. There is almost always some setup involved; you need to front-load a plan to get to your ends. Funny enough we’re in the good days now. In the early days of GUI you did have to switch modes to achieve different things until input peripherals got better.
I’ve been using windows from 95 and to this day, though it’s gotten better it’s not trivial to setup an all in one printer and scan a document - just yesterday I had to walk my mother through it and she’s somewhat proficient. Also when things break it’s usually nightmare to fix, which is why fresh installing it periodically is s meme to this day. MS still goes to great lengths with their UI so that most people can still get most of their daily stuff done without a manual.
I started Linux in University when I was offered an intro course on the shell. I’ve been using it professionally ever since. While it’s good at making you feel powerful, it requires intricate knowledge to achieve most things. Things almost never go smoothly no matter how much practice you have, especially if you need to compile tools from source. It also has very little in the ways of safe guards to prevent you from hurting yourself. Sure you might be able to fix it if you press harder but it’s less stress to just fresh install. There is also nothing, NOTHING more frustrating than following documentation to the T and it just doesn’t work! It is my day job to help companies with exactly this. Can’t really give an honest impression of the GUI ux as the distros have varying schools of thoughts with their desktop environments. Even The popular one Ubuntu did weird things for a while. In my humble opinion, *nix is better at powering the internet than being a home computer your grandma can use.
Now after being in the thick of things, priorities change and you really just want to get things done. In 2015 I made the choice to go Mac. It has been one of my more interesting experiences. Honestly, I wish more distros would adopt its philosophy. Elementary only adopted the dock. It’s just so intuitive. How do you install an application? You tap the installer, a box will pop up then you drag the icon to the application folder (in the same box) boom you are done. No setup wizards. How to uninstall? Drag icon from app folder to trash can. Boom done. How to open your app? Tap launch pad and you see all your apps alphabetically just click the one you want. You can keep your frequent ones on the dock. Settings is just another app in launchpad and everything is well labeled. You can even use your printers scanner without digging through menus. You might have issues with finder if your used to windows though and the approach to maximizing and minimizing windows will also get you for a while.
When my Galaxy 4 died I gave iPhone a chance with the SE. I can tell you that for most use cases, there is no discernible difference between iOS and modern android outside of a few fringe features. What struck me though was the power of an ecosystem. My Mac and iPhone just work well together. If they are on the same network they just sync in the background - you need to opt in. My internet went down, my iMac saw that my iPhone had 4g and gave me the option to connect. One click your up. Similar process with s droid would be multi step. You have airdrop which just allows you to send files to another Apple device near you with a tap without you even caring what mechanism it’s using. After google bricked my onHub router I opted to get Apples airport series. They are mostly interchangeable and your Mac and iOS device have a native way to configure it without you needing to mess with connecting to it yourself and blah. Setup WiFi on one device, all your other Apple devices have it. Lots of other cool stuff happen as you add more Apple devices. My wife now as a MacBook, an IPad s d the IPhone 8. She’s been windows android her life but the transition has been sublime. With family sharing any software purchase works for all of us, and not just apples stuff like iCloud and music, everything.
Hate Apple all you want but they get the core tenet that technology should just work without you thinking. That’s why they are the most valued company in the world14
Soooo i have just spent 4 hours "fixing" my 3D printer because my parts werent sticking to bed and fucking up.
I have cleaned the bed.
Leved the bed.
Replaced the nozzle.
Adjusted Unified Bed Leveling points to perfection.
Nope still not sticking. WHAT THE ABSOLUTE FUCK ?
OK OK maybe the temperature is wrong. Even tho thats unlikely.
Set it higher so better chance of sticking. (200C to 210C).
Still not sticking.
skgjnsdghdgj lhg s;lkhglkj sdg
OK you know what. I need this small cube done so i will just replace the filament for silver one.
Print sticks just perfectly no issue at all.
Wait. Nooooooooooooo. NO NO NO NO NO NO NO NO NO NOOOOOOOOOO NO.
It was filament the entire fucking time ? WTF ?
I have used the one that doesnt stick for month and no issues. WTF ?
You know what ? I dont care anymore.
I will just not buy that one anymore and fuck it.
Now looking at me 4 hours ago i should have tried different filament as second thing but oh well.
Now i know.
We learn from our mistakes after all.18
Thank God it's Friday and my brain is toasted from this specific email to IT department which I had to call to get more details. Here are the parties involved.
1) Original sender (OS), 2) Sender to IT (SIT), 3) IT (Me)
SIT: Can someone from IT print this for OS? She's having issue printing.
Me: It's just an image file in the email. What issues is she having when trying to print?
SIT: Idk. She said she's having issues printing.
Me: Yeah, but what issue? She can't connect to printer, the file won't open or what? Can you ask her what the issue is?
SIT: *hold on...comes back... She just said that again..issue printing..
Me: Well, we need to know what issues it is so we can fix it. In that case she can print and not keep sending documents or files to someone else to print. Btw, did you try printing the image file?
SIT:Since she said she's having issue printing I figured to send to IT to fix the issue and print. I didn't print it.
Me: 😕😂🤔🤨😒..what? First of I still don't know whatever issue she is having. Second, you should try printing it and if you also have issues, let me know.
SIT: Ok how?
Me: *shows her how to get
SIT: Thanks it printed. Now I'm also wondering what issue she was having because this was easy to print..
Me: Can you transfer me to her phone?
Now pay attention here. She is SIT's boss.
Me: Hi OS, what issue are you having when trying to print the image file in your email? I'd like to fix it so you don't encounter that issue from now on..
OS: No issues. I was too busy to do it so I asked my secretary to do it.
Me: So you can print image files with no issues, correct?
OS: Yes.. actually I just printed my a picture my daughter sent me.
Me: Ok, have a nice..
*I call SIT back
Me: She's all set
SIT: Thank you so much fo fixing her issue.
Me: She didn't have any issue. She can print fine..
Me: Have a good day, SIT..
😂😂😂😂 I was WOWED!!!6
Spent 2 hours today doing L1 support work!!! God i hate working with lazy people!!!
2 hours wasted checking for an application bug on all deployed client pcs when the only issue is the printer has no fucking paper!!!
L1 and L2 support exists for these kind of issues!! Do your god damn jobs!!!
Best part of being a dev?
Fixing everyone's printer, malware, and Windows update issues. Love that!4
A Website where the user alterts us about a defect on his printer.
There are predefined categories (things like error messages in the printer display, issues with the prints, issues with paper jams, issues with noise and so on) maybe around 10 to 20 categories.
They decide which fields are shown when the user selects it.
Should I do a Dropdown? List field? Radio buttons?
Tech: PHP, Slim Framework, fontsawesome, resulting in a mail sent to our ticket system to pre-fill form items to avoid 1st level support...1
Stupid fucking Astrobox, why won't you pick up the 3d printer anymore??
Why is this fucking piece of shit giving me issues every goddamn time I try to use it? Why??