"You gave us bad code! We ran it and now production is DOWN! Join this bridgeline now and help us fix this!"

So, as the author of the code in question, I join the bridge... And what happens next, I will simply never forget.

First, a little backstory... Another team within our company needed some vendor client software installed and maintained across the enterprise. Multiple OSes (Linux, AIX, Solaris, HPUX, etc.), so packaging and consistent update methods were a a challenge. I wrote an entire set of utilities to install, update and generally maintain the software; intending all the time that this other team would eventually own the process and code. With this in mind, I wrote extensive documentation, and conducted a formal turnover / training season with the other team.

So, fast forward to when the other team now owns my code, has been trained on how to use it, including (perhaps most importantly) how to send out updates when the vendor released upgrades to the agent software.

Now, this other team had the responsibility of releasing their first update since I gave them the process. Very simple upgrade process, already fully automated. What could have gone so horribly wrong? Did something the vendor supplied break their client?

I asked for the log files from the upgrade process. They sent them, and they looked... wrong. Very, very wrong.

Did you run the code I gave you to do this update?

"Yes, your code is broken - fix it! Production is down! Rabble, rabble, rabble!"

So, I go into our code management tool and review the _actual_ script they ran. Sure enough, it is my code... But something is very wrong.

More than 2/3rds of my code... has been commented out. The code is "there"... but has been commented out so it is not being executed. WT-actual-F?!

I question this on the bridge line. Silence. I insist someone explain what is going on. Is this a joke? Is this some kind of work version of candid camera?
Finally someone breaks the silence and explains.

And this, my friends, is the part I will never forget.

"We wanted to look through your code before we ran the update. When we looked at it, there was some stuff we didn't understand, so we commented that stuff out."

You... you didn't... understand... my some of the code... so you... you didn't ask me about it... you didn't try to actually figure out what it did... you... commented it OUT?!

"Right, we figured it was better to only run the parts we understood... But now we ran it and everything is broken and you need to fix your code."

I cannot repeat the things I said next, even here on devRant. Let's just say that call did not go well.

So, lesson learned? If you don't know what some code does? Just comment that shit out. Then blame the original author when it doesn't work.

You just cannot make this kind of stuff up.

I am an indie game developer and I lead a team of 5 trusted individuals. After our latest release, we bought a larger office and decided to expand our team so that we could implement more features in our games and release it in a desirable time period. So I asked everyone to look for individuals that they would like to hire for their respective departments. When the whole list was prepared, I sent out a bunch of job offers for a "training trial period". The idea was that everyone would teach the newbies in their department about how we do stuff and then after a month select those who seem to be the best. Our original team was
-Two coders
-One sound guy(because musician is too mainstream)
-Two artists
I did coding, concept art(and character drawings) and story design, So, I decided to be a "coding mentor"(?).
We planned to recruit
-Two coders
-One sound guy
-One artist (two if we encountered a great artstyle)
When the day finally arrived I decided to hide the fact that I am the founder and decided that there would be a phantom boss so that they wouldn't get stressed or try flattery.
So out of 7, 5 people people came for the "coding trial session". There were 3 guys and 2 girls. My teammate and I started by giving them a brief introduction to the working of our engine and then gave them a few exercises to help them understand it better. Fast forward a few days, and we were teaching them about how we implement multiple languages in our games using Excel. The original text in English is written in the first column and we then send it to translators so that they can easily compare and translate the content side by side such that a column is reserved for each language. We then break it down and convert the whole thing into an engine friendly CSV kind of format. When we concluded, we asked them if they had any questions. So there was this smartass, who could not get over the fact that we were using Excel. The conversation went like this:(almost word to word)

Smartass: "Why would you even use that primitive software? How stupid is that? Why don't you get some skills before teaching us about your shit logic?"
Me:*triggered* "Oh yeah? Well that's how we do stuff here. If you don't like it, you can simply leave."
Smartass: "You don't know who I am, do you? I am friends with the boss of this company. If I wanted I could have all of you fired at whim."
Me:"Oh, is that right?"
Smartass:"Damn right it is. Now that you know who I am, you better treat me with some respect."
Me: "What if I told you that I am not just a coder?"
Smartass:"Considering your lack of skills, I assume that you are also a janitor? What was he thinking? Hiring people like you, he must have been desperate."
Me:"What if I told you that I am the boss?"
Smartass:"Hah! You wish you were."*looks towards my teammate while pointing a thumb at me* "Calling himself the boss, who does he think he is?"
Teammate:*looks away*.
Smartass:*glances back and forth between me and my teammate while looking confused* *realizes* *starts sweating profusely* *looks at me with horror*
Me:"Ha ha ha hah, get out"
Smartass:*stands dumbfounded*
Me:"I said, get out"
Smartass:*gathers his stuff and leaves the room*
Me: "Alright, any questions?"*Smiling angrily*
Newcomers: *shake heads furiously*
Me:"Good"

For the rest of the day nobody tried to bother me. I decided to stop posing as an employee and teaching the newcomers so that I could secretly observe all sessions that took place from now on for events like these. That guy never came back. The good news however, is that the art and music training was going pretty well.

What really intrigues me though is that why do I keep getting caught with these annoying people? It's like I am working in customer support or something.

How my birthday is going so far:
1. Dropped coffee on my shirt
2. Client is wondering why we removed a feature that he wants yet asked us to remove a week ago
3. Dev server is no longer working
4. Internet connection is shit
5. My VPN keeps on disconnecting (see #4)

Is this day going to end or what?

Me: Great iOS app is only 20MB shouldn't take long to upload!

XCode laughed
AppLoader laughed
Apple laughed

I cried T_T

Fuck ISP. Just moved to nz. Explain to this company im working at home on the internet. Need it fast.

Takes 8 days to get the 📦 in a country of 5 million people. Wtf.

Box does not contain all default connections for box to work in a default house hold.

Call them. Tells me i have to go get it myself because i didnt request it. Fuck you or did you just fuck me.

Pay 100 dollars (this is in new zealand even though it feels like afghanistan. Not trying to offenecse any on here btw) a month for unlimited internet and phoneline.

They forget to put on the phone line.

Pay their fucking stupid 4 dollar cable insurance because new zealand has houses built for fucking cave people with 0 insolation and prone to dampness.

First day connections dont work. Well is that not fucking beautiful. I actually payed 4 worthy dollars.

WRONG YOU MOTHER FUCKER.

They tell me i didnt take the insurance.i go mayhem tell them how useless they are. So they send some one 8am the next mornin while activating the insurance. Ho yeah they also told me they forgot to include landline in my account.

Now 2 days in everything works im happy. Wake up to “your account has been suspended because you went over the max 200$ of your credit. You owe us 250$ before you can re-activate your account....

Inside boiling. Rudness and caps just won`t help.... I need some blood.... Some ISP blood....

The state of the web in 2020:
discussion sites as a medium are dying. chalk that up to censorship.

reddit is an echochamber. twitter is mostly a marketing platform disguised as (anti)social media. instagram is a self promotion/wannabe eceleb site, and youtube is the new hollywood..quickly becoming irrelevant.

facebook is where I (dont) go to (totally not) ignore all the people important to me.

and email is where I go to send letters bordering on hatespeech to my various local and federal "representatives", in between borderline cyberbullying people stupid enough not to automate their spam marketing in 2020. or talking to left/right self-help grifters about the state of society.

in the grim dark future of 2020, the last bastion of intelligent conversation, free speech, and civility, the one shining icon of hope in a dark world..
is the comment section of pornhub videos where a women got stuck under a bed for the 50,000th time. And all I can think is "wow I never knew how easy it was to get trapped under a bed. They should look into fixing this safety hazard."

newsmedia has jumped so many sharks, the fonz now spins in his grave so fast we could hook him up to a generator. meanwhile people hide in their homes for a disease so deadly you have to be tested to know if you even have it.

while ever more car commercials
are released, set to somber but hopeful piano music to the tune of "in this time of social distancing its important to stay close even when we're apart."

Im beginning to think media has become a poison on society, both television and the internet, and like an ersatz cargo cultist worshipping the great-charles- manson-in-the-sky we should all take a page from the unabomber and smash our televisions with hammers before going outside and sawing down the telephone polls.

I jest of course. But there is no denying the inherent appeal of moving from the unsettling uncertainty of complex societies, driven by expertly manipulated fear cycles, to the beatitude-esque simplicty of pastoral protestant style living, sans witch burning and shoe buckles.

And against the reckoning of utopians who are still fresh from the womb as it were, wet behind the ears and smelling of their mother's pussy, I reject the notion that "up" is a synonym for "forward."
Were it the case, every drinking binge, followed by throwing up, would bring us, with each vomitting, one step closer to heaven. Rather the state of affairs is what it is, and what it is, like most of nature, is a cruel master and a harsh teacher. And while we may binge on digital delusions of grandeur and a greater society, rest easy in the nihilistic and sobering thought that we are little more than 200,000 year old cave men wielding magic bricks, and atomic bombs.

..where water flows more readily from metal tubes in our houses than it does from the nile. where food comes to our door at little more than our beck and call.
where we may bath, and sleep, and *shit*, cleanly, comfortably, and safely, wrapped in the (failing) bubble of delusion we all tenaciously grasp collectively, the thing we call "civilization".

an empire of needful things, wanton and fragile.

if we have not gone mad from boredom, I have no doubt we one day will.

it becomes more and more obvious to me every day, had war never existed, it would have been necessary for man to invent it just to have something to do, that didnt include farming, fucking, or building.

And so enters "political idealogy."

How would we ever have enemies if we were allowed to speak our piece instead of being given the means (and reflex dogwhistle training) to silence and destroy one another?

give a man a gun, he'll rob a bank. give a man a bank, he'll rob the world.
give him a media empire or a tech platform, and he'll lie about the theft and convince one half of millions of lemmings to hate all the other lemmings.

A month or so ago this manufacturer of soldering equipment contacted me with the request to make a video about a review unit (a soldering handle) that they'd send to me for free in exchange. Initially I was really pumped about it - company would send me free stuff!! - but fast-forward to today and I realized how terrible a choice I've made by accepting that offer.

See, that handle is worth only €40 and I've spent so much time on the bloody video material already that it'd make my "pay" expected to be close to €1/h if not less. I feel like I've been exploited, especially since I don't even like the handle's design and am not using it. It's just collecting dust, making my work essentially free labor.

I could return the item but that's gonna cost me a fuckload of money, I could pay for the handle and cut my losses that way.. or I could do the review anyway and end up feeling very bad about that company. Or I could tell them to fuck off and lose a supply chain for my soldering equipment.

I have no idea what to do about this..

Oh and the fact that the correspondent in that company has the worst Chinglish skills imaginable, the communication skills of a toddler and is also super indecisive (they asked me to make a YouTube video first which led me to assume a video format for YouTube, but instead they want to put it on their fucking AliExpress product page, rendering my existing video footage useless!) doesn't help either.. I hate that shit company. Fucking leeches!

Anyway, what would you do when you're in a position like that?

Ok, a few days ago I recommended contabo.com as a good and cheap VPS, because our company uses it and it is blazingly fast. BUT! I am definitely NOT doing this!

"False or fraudulent orders are commonplace on the Internet. We have to take measures to prevent such false or fraudulent orders. Our system has identified your order as a possible false order. We must now prove your order as a valid order, otherwise we cannot provide you with the services you bought. We need your help with this. Please send us a copy of your passport or national identity card or something similar which corresponds to the data you have provided to us. Alternatively, you can send us your telephone or electricity bill if it contains your address. The address must match the address you provided on our homepage. It is sufficient if you simply take a photo of the document. The only purpose of this is to prove your order as authentic. This is why it does not matter which of the mentioned documents you send us and it does not matter if you make a scan or take a photo. A scammer could not provide any of these documents, this means one document is already enough to prove that your order is authentic and valid."

Wrote a small code to test my "Reset Password" feature, service console kept printing: User not found and returns 404

I was 100% I added that user manually to the database....

Well it turned out I added that user to the wrong database. I need to sleep T_T

Google: The all mighty bug fixes for Android Studio are now live, see version 3.4
Android Studio: But I still freeze when I need to format xml files tho, but who cares...

** Days later
Google: Android Studio 3.4.1 is now live! Smash those bugs!
Android Studio: lool I still freeze when formatting an xml file ¯\_(ツ)_/¯

Storytime!

(I just posted this in a shorter form as a comment but wanted to write it as a post too)

TL;DR, smarts are important, but so is how you work.

My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.

I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )

At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.

However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.

The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.

At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...

What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).

I eventually figured out that the reason I was assigned / requested was simple:

1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.

2. The engineers trusted me. It was that simple.

They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)

I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.

The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.

But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.

In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.

Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.

Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.

Boss: Can I have you design our website?
Me: Yeah, of course. I'll send you some details for the design and after you approve it, I can get started on it.
Boss: Okay, send me stuff you find.

Fast-forward to two days later, he decided going through my design checklist was a hassle so bought a WordPress theme and just asked me to make 3 banners for its slider with no given context and no help as far as design and aesthetics are concerned... way to get my hopes up then bring them down. And designing them is making me so sleepy, I took a bathroom trip to nap for a while because the Wi-Fi won't stop disconnecting either.

Dude that convinced me to come to company became the most toxic person ever after I got fed up of his lies and lame attempts to get me to do his job (so he could just get the merits). We don’t work on the same project but closely related. Every time we speak he tries to hurt me by trying to put me down/raising sensitive topics. But he gets rid of the history all the time, so I have nothing to handle to HR or manager. Time to jump the ship? Job is fine otherwise.

I CAN'T TAKE IT ANYMORE. We brought on a vendor to provide us some fancy OCR tool. It barely works. It's been barely working. And the vendor is so adamant it works it's so difficult to get them to send people onsight to work with us. We complained about it to the exec and we got "Oh they're a tech startup. You have to help them along with developing their process blah blah blah". Well they don't want help we offered they keep existing their shit is top secret (and it works). When they make changes remotely it's like they blindly make a change and then throw it to us to test. When we can get them to come in they hang around till the problem is fixed (more than once we've had to tell them how to fix it.) and they fly as fast as they fucking can through the door. A guy on my team even built something similar backed by Azure but we were given directive to work with them. And now we're getting pressure about delays in launch. But it's not our fault. The vendors asshole lying CEO keeps making shit up and we're told to work with it. Yet it's our fault that we missed deadlines? fuck this place !!! fuck all of this !!!

AWS Contractor

I've been putting a web application together that I'm looking to have published on AWS. Not having too much experience with AWS, I am looking to hire a contractor. I've had a number of quotes from different AWS admin's ranging from $40 an hour to $200 an hour, from 1-days worth of work to 2-months worth of work!

I'm not really sure what to make of it or to whom to trust. I believe they’re using my ignorance to overcharge me. I've listed my requirements below, could you guys use your professional experiences to let me know what you think is reasonable charge and where best I could find someone to help me.

My application is a US shopping website where people can set up an online shop and upload their products and maintain an inventory of the items.

This is what I’m looking for setup and configuration with the following two areas:

1) AWS SYSTEMS…

* AIM - Set up my server admin users.

* EC2 - Web Hosting.

* RDS - Fast DB.

* SES - To send emails.

* S3 Buckets - Uploaded image hosting.

Route 53 - I don’t know but someone said I should have this.

* Elastic Load Balancing - For, well, load balancing.

2) SCRIPTS…

* A script that would back up the database once a day and save it to a private S3 Bucket.

* A script that will run once a day that calls an internal API, and POST a query to it.

* A script that runs once every 90 days, to refresh the SSL using ZeroSSL.com

Is there anything that I've missed such as security systems, firewalls, auto scaling and CDNs?

The quotes that I've received arranged from $320 to $64,000. I know I am being abused because of my ignorance. I would never overcharge someone because the customer doesn't know the efforts of the work. I hope someone here can help to understand the efforts needed and can tell me the true cost.

Thank you

oh dear the stocktaking i did (maybe am still doing? don't know whether it's done yet🤷) with my dad for his little shop😩
his pc/office skills had begun with microsoft excel (he taught me how to use a pc all together) ... and have stopped there. Excel for almost everything. To be fair, he uses PCs like a normal user and isn't of that metier, ok fine🤷.
but when i saw the table he uses, which he copied over the years from the previous versions (still ok), i quickly found out that his table entries were written by him FOR HIM. it was very hard for me to help him (he tells me the article he sees in his storage, i have to include, so i look it up in the table and do stuff) as he had nicknames for his articles that only he associated with😐.
next he prints out a list a company has given to him where he buys some products from, which is ordered by id number ... my dad works with the correspnding names instead so of course all product names are random😑, so every time i need a price for an article he has to scan every list item. you've guessed it, n² search😪😒.
i tell him multiple times to call the company and send him a list in alphabetical order but he refuses as "we've almost finished" ... 🙄 (i'm not allowed to ask for him, as the company will only talk with the responsible one😑)
so I'm tied to a pc, talking to my dad over phone, who has to walk around and has to help me very often to find the article he's meaning to, at the end, do a n² search to add all the prices....😩
I absolutely want to help him automate things for sanity's sake🤔😅
install databases, connect via internet, connect to companies databases for up-to-date prices etc., make some desktop/web app/i don't know for fast access and boom...
and i don't even know where to start and where to find the time for it and whether it's even all possible😅🤔😐🤷