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Dells XPS are made of magic. [long story, major fuckup, 10k+ damages]
It all started in December. One morning I was late to work, drove there as fast as possible. (I live like 3 minutes away so me being late really meant *late*) Parked my car in a secluded car park, grabbed my backpack and ran to work. The car park is like 100 meters away from work so I took my feet into my hands and ran. Next thing I know my heels loose all grip while I go down a small slope and I drop on my back full force. On a sharp edged stone. With only my 1700$ XPS in it. Fuck.
I paniced, but got up and ran to work. I checked on the notebook, praying it would boot. It booted! Holy shit. I flipped the notebook and saw two small dents in the aluminum shell. I was thorougly impressed. I later discovered that it left a small shadow on the display, but given what a hit that was (I am not exactly a lightweight), impressive would be a massive understatement.
Fast forward to February, I am weighing my options to get the screen replaced maybe, as damage on my hardware (even if neglectable) triggers some sort of OCD and makes me feel bad 24/7. Also my laptop tends to shut off from time to time, looked into the Event Viewer and saw kernel panic. I figured that the battery probably still took a hit and that it drops voltage from time to time and the kernel assumes a critical situation, thus shutting off.
It stayed quite snowy in Austria up until March, so occasional snowing wasn't rare. Got out of work one day, saw it snowed a bit. Whatever. I had my moms car at the time, so I tried if it would slide a bit if I donut on the now (5pm) empty parking space. Nothing. Drove done a small hill, ABS triangle lit up red (board computer can't outbalance the snow). I drove out to the main street where everything was salted and drove along towards my house. Took a turn into my street, accelerated for a bit and then went off the gas so the car would smoothly drive along with the speed slowly degrading. So I went off the gas and noticed I was a bit to the right, no wonder, centrifugal forces.
*steers left*
"Huh seems like I need a bit more"
*car still doesnt move much*
"What the- go to the left!"
*steers left hard*
"Fuck that wall is coming closer"
*Breaks*
*car doesnt break*
"FUCK FUCK FUCK FUCK!!!"
Everything got quiet in seconds, me waking up to an open airbag, ripped pants, a hurting wrist, the radio somewhere on the ground and fumes that smellt like burning wires. I grabbed my backpack that was now somewhere on the floor instead of on the seat and ran outside, tears in my eyes and the phone on my ear calling my mom. I walked inside as she walked outside, hearing a weeping scream that I haven't heard from her since I am alive. While walking inside I noticed my backpack was wet on the bottom, my 2 litre water jug shattered when my backpack hit the dashboard. I tried to stay calm and act rational, knowing that every second counts when It comes to water damage. I hastely searched for some rice and a bag to put my laptop into, stuffed the bag with both and went outside. The car was totaled, my mom pissed and crying. And I was in shock, sad, angry and hurting.
I kept the laptop on my heater for a few days, bagged in rice. I dared to try a boot after a while and you wont believe me, it fucking booted. Even the keyboard backlight worked, just the screen was obviously broken in the back (no color distortion or bad pixel rows though!!) and the aluminum shell had a dent on the front. I talked with Dell Support a few days later, asking if it would be ok to open the XPS up so I could drain all of the water. She said yes thats fine, as long as I dont touch anything or screw around with it.
She said I can send it in and get it checked, but the pickup and analysis will cost 150$ and I can go from there.
I sent it in and estimated that, because battery, screen and other things probably needed changing, it will be around 900$.
Got a call a few weeks later:
"Hello beggarboy, the repair team reported back to us and said that they will have to replace everything, which will be 1700$."
"Fuck... Buying a new one is cheaper.."
"Yeah I know I am sorry about that, I can offer you a voucher so you can buy a new one for 250$ off if you would prefer that"
"Sorry but I will need some time to consider"
"I understand."
The agent clearly noticed I was bummed about it.
After going back and forth what to do I got another call a few days later.
"Hello beggarboy, we talked a few days ago. I have good news"
"Hello, yes, speak up?"
"I was able to get a special offer for you after putting in a few words..."
The next thing she said seemed unreal to me.
She was able to cut 600$ (!!!), making the new offer 1100$, instead of 1700$ or a new one for 1500$. I figured the reason she probably did that was because I am always very polite with support members. Always.
My XPS is back and healty again.
Thank you for taking the time to read this.
Dells XPS are made of magic.13 -
It's maddening how few people working with the internet don't know anything about the protocols that make it work. Web work, especially, I spend far too much time explaining how status codes, methods, content-types etc work, how they're used and basic fundamental shit about how to do the job of someone building internet applications and consumable services.
The following has played out at more than one company:
App: "Hey api, I need some data"
API: "200 (plain text response message, content-type application/json, 'internal server error')"
App: *blows the fuck up
*msg service team*
Me: "Getting a 200 with a plaintext response containing an internal server exception"
Team: "Yeah, what's the problem?"
Me: "...200 means success, the message suggests 500. Either way, it should be one of the error codes. We use the status code to determine how the application processes the request. What do the logs say?"
Team: "Log says that the user wasn't signed in. Can you not read the response message and make a decision?"
Me: "That status for that is 401. And no, that would require us to know every message you have verbatim, in this case, it doesn't even deserialize and causes an exception because it's not actually json."
Team: "Why 401?"
Me: "It's the code for unauthorized. It tells us to redirect the user to the sign in experience"
Team: "We can't authorize until the user signs in"
Me: *angermatopoeia* "Just, trust me. If a user isn't logged in, return 401, if they don't have permissions you send 403"
Team: *googles SO* "Internet says we can use 500"
Me: "That's server error, it says something blew up with an unhandled exception on your end. You've already established it was an auth issue in the logs."
Team: "But there's an error, why doesn't that work?"
Me: "It's generic. It's like me messaging you and saying, "your service is broken". It doesn't give us any insight into what went wrong or *how* we should attempt to troubleshoot the error or where it occurred. You already know what's wrong, so just tell me with the status code."
Team: "But it's ok, right, 500? It's an error?"
Me: "It puts all the troubleshooting responsibility on your consumer to investigate the error at every level. A precise error code could potentially prevent us from bothering you at all."
Team: "How so?"
Me: "Send 401, we know that it's a login issue, 403, something is wrong with the request, 404 we're hitting an endpoint that doesn't exist, 503 we know that the service can't be reached for some reason, 504 means the service exists, but timed out at the gateway or service. In the worst case we're able to triage who needs to be involved to solve the issue, make sense?"
Team: "Oh, sounds cool, so how do we do that?"
Me: "That's down to your technology, your team will need to implement it. Most frameworks handle it out of the box for many cases."
Team: "Ah, ok. We'll send a 500, that sound easiest"
Me: *..l.. -__- ..l..* "Ok, let's get into the other 5 problems with this situation..."
Moral of the story: If this is you: learn the protocol you're utilizing, provide metadata, and stop treating your customers like shit.22 -
Got a new colleaque. System Engineer with coding skills.
First step is to become adjusted to hearing high heels in our nerd room.
:)13 -
My start at one of the Big Four (accounting firms).
The first two days of each month they organise "onboarding days" for the new starters of that month. (I so hate upper management buzzwords!) They sent me a formal invitation that looked like I was being invited to a ball with the royals, and they included the following super-smarty-pants line: "Dress code: would you wear jeans and t-shirt when you meet a client?"
And I thought: "I'm an effing hardware and software engineer for internal services. I will never meet a client." But I dressed formally nonetheless, and I went to the onboarding, and I hated every second I spent in those effing high heels, and don't get me started on how I managed to get a run on my stockings in the first hour.
The first day of the onboarding we sat through eight hours of general talks from senior employees who wanted to explain the "culture" and "values" of our company, but the worst of all was the three-hour introduction to IT services where they "helped us set up our new laptops" and taught us how to send e-mails and how to use the Company Portal.
On the second day, they divided us into groups depending on our speciality (assurance, taxes, legal, etc) and exposed us to further 8 hours of boredom related to our speciality. However, since the "digital services" thing was still new to them, we didn't have a category of our own, and we had to attend the introduction to one of the other categories, and I didn't understand one word of what was being said.
On the third day I finally went to my office and they provided me with a second laptop. It turns out that we engineers got different laptops and were allowed to manage it ourselves instead of letting central IT manage it for us. So I simply returned the laptop they had given me the first day and started working. However, for some reason, the laptop I returned was not registered, and two weeks later they started pestering me with emails asking where was the laptop "I had stolen". It took me 3 weeks of emails and calls to make them understand that I had returned the laptop immediately.
Also, on the two onboarding days we had to sign attendance, and since I forgot to sign the paper list on the second day, they invited me to the event the next month again. I explained to them that I had already attended the onboarding and didn't go, so they invited me again on the third month, and they threatened me with "disciplinary action" if I didn't go. After a week of lost time writing emails and calling people, I ended up going to the onboarding again just to sign the effing list.
In the end, I resigned during the probation time. That company was the worst experience of my life. It was an example of corporate culture so absurdly exaggerated that it sometimes reminded me of Kafka's Trial. I think they have more "HR representatives" than people who do actual work.6 -
!dev
I live next to a nightclub and went outside for a fag.
It’s wet, 2:30am and kinda cold.
A girl and her boyfriend come out of the club..
Her feet hurt because of her high heels so she takes them off, walking on the wet, cold road barefoot now.
Her boyfriend sees it and tells her to put them back on.
She denies.
He takes off his shoes and gives them to her (good boyfriend...) she puts them on, almost falling over cause she’s hammered as fuck, takes them off again and says they don’t fit and look stupid on her..
WTF, I understand taking the shoes off When she’s drunk but I don’t understand how the fuck she could care if it looks good at half 2 in the morning in an empty town..
I’ve seen it all now..
#onlyInIreland17 -
@dfox, @trogus: Just came back and WHOA! Awesome avatars! I want to make my avatar like me, but there's no long wavy hair. Or heels. Or skirts/dresses. You get the idea. Can we get a couple more feminine options for the females?
*smiles intensively and flutters eyes*😇4 -
I was at a college career fair and had a list of 20 booths to visit. There were maybe a thousand other applicants. I was the only one in pink (technically coral) shoes. I'd walked four miles in those heels and had blisters everywhere I could from them.
At my last booth, the guy says "Oh! Pink shoes! I've been noticing them all day! Nice to meet you, I'm X." I gave him my background and resume, talked about the kinds of problems I wanted to solve and was invited to interview with them.
On my way home, I walked barefoot through downtown despite the ice on the sidewalks just to get out of those damn shoes.
A few weeks later, I got the job.6 -
I've noticed something odd lately.. every time I mention mains electricity in certain EE forums, people tend to go "you are a madman for wanting to use that 🤨".
To which I think in my head, sure it's a dangerous thing, after all the angry pixies that dance back and forth are kind of angry (120V) or actually insane (230V) depending on where you live.. but to mindlessly tell people to not use it at all, as an electronics engineer.. what's up with that?
I mean, it's a matter of respecting its power, right. So whenever I work with it, thick gloves, keeping my exposed lines as tiny as possible, keeping them around for as short as possible, properly insulating anything permanent, and even asking my landlord to install a defibrillator for when things still go horribly wrong (to which she agreed because it'd be useful to the other residents as well, yay 😁) are kinda mandatory.
And that's for the same reason essentially that precautions are taken when climbing a mountain by having climbing shoes, connecting yourself to pikes jammed into the mountain over a strong metal wire in case things go wrong, etc etc. And for the same reason that you don't climb a ladder in high heels and so on. Obvious, right.
Point is, inexperienced people indeed shouldn't be working with mains AC at all and that's the reason that I've avoided it in the first year or 2 of learning about electronics. But mindlessly telling people in EE forums that they're a redneck for working with the imminently lethal AC.. what's up with that?
Maybe I should just go find another electronics forum like the EEVblog forums over some random (kinda dead) electronics chat on Telegram though ¯\_(ツ)_/¯12 -
For about 3x years now, we have had 3x generic work email addresses that are used as microsoft accounts for office 2016 licenses.
(The company is dragging its heels on getting office 365 so MS like to make our lives hell.)
Suddenly we can’t get office updates... and when we sign in to see why, it says that because we are apparently only 3 years old we need our parents permission to use the account or we’ll lose access by September.
Never were we forced to enter a DOB when setting the accounts up!!! So it used the account setup date instead.
It turns out that we can’t change our DOB ourselves, as we are a ‘child’ and need a parents permission.
Fine.
I access my personal account and follow the instructions to add the 3x email addresses as my children so i can change the DOB.
‘Ha ha’ i hear microsoft saying, ‘it doesn’t work that way!!’
No, In order for the parent to verify their child’s identity, they are charged 0.50c per child!
Wtf!!
Doesn’t cost a lot but come on Microsoft!!
It’s that, or submit ID, which obviously wont work for a generic support@ email address like we have.
So annoying and we don’t know what to do.
Wonder how much MS are making out of this...2 -
The solution to a long running bug hit me while I was ironing my shirt today. I took to my heels running upstairs to make the update on my PC and with my haste provoked a shock in the living room causing everyone to run after me.
Finally I got to my PC ignoring the puzzled crowd behind me. Turned it on, launched my VS and was about to make the update when my dad from behind patted my shoulder:
Dad: Hey, what made you ran that way? You got us all scared.
Me: * short gibberish explanation *
Dad: Next time be cautious of the people around you.
Me: * apologized to everyone *
Now back to my PC:
VS Code: (⊙_⊙)
Me: (⊙_⊙)
VS Code: (⊙_⊙)
Me: (⊙_⊙)
ヽ(°〇°)ﾉ Fuck I forgot the code. I forgot the fucking code!
Everyone back in the room... Me still screaming *fuck*2 -
1. Music. I am a Metal guy of many colors. So I enjoy "Dimmu Borgir" quite as much as "Amon Amarth", "Man'o'War", "Eskimo Callboy" and "Epica". I am really fond of the latter. But I also like medieval rock and metal like Harpyie or Ignis Fatuu.
2. Music. You may not believe it, but I also like western and country. (Comes from point number 4) My favorites are "High Valley" and "Jack Savoretti"
3. Music. When I owned an Amiga 4000 I made quite a lot of music. Mainly House, Trance, Progressive and Techno. I should pimp my collection of about 20k samples, but just don't find the time. As a software I was a buyer of DigiBooster Pro, nowadays I use MilkyTracker.
4. Line Dance. It is the best and greatest sport for programmers, trust me! 😁 Current favorite dances are "Sweet Hurt", "Dig Your Heels" and "Strong Bounds".
5. "Mass Effect Trilogy" and "Dragon Age Origins". I know more about those four titles than Wikia. 😉6 -
Not a rejection per se, but a company I applied to just stopped emailing me after trying to arrange a day for me to come to the office and meet the team, following an informal phone interview. They dragged their heels while I was on leave and by the time they got back to me I was back at work and had limited time. They basically just ghosted me after that.
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Using a light themed IDE is like being a waitress and using high heels.
Light themed IDE doesn't make you look hotter though...9 -
They’re watching flubber again and this is triggering their desire to shove ladies heels up their asses
One of the old creepy bastards is already shifting around and according to zim like with literally everything they make some weird association
It’s like inmates watching Harry Potter
In among them someone is fantasizing about dating him as a kid and then molesting him
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