"Fuck JavaScript, its such a shitty language" seems to be quite a common rant today. It seems as if JS is actually getting more hate than PHP, which is certainly odd, considering the stereotype.

So, as someone who has spent a lot of time in JS and a lot of time elsewhere, here are my views. Please, discuss your opinions with me as well. I am genuinely interested in an intelligent conversation about this topic.

So here's my background: learned HTML/CSS/JS in that order when I was 12 because I liked computers. I was pretty shitty at JS until U was at least 15, but you get the point, Ive had it sploshing about in my brain for a while.

Now, JS certainly has its quirks, no doubt, but theres nothing about the language itself that I would say makes it shitty. Its a very easy leanguage to use, but isn't overdeveloped like VB.net (Or, as I like to call it, TheresAFunctionForThat)

Most of the hate is centered around JS being used for a very broad range of systems. I doubt JS would be in the rant feed so often if it were to stay in its native ecosystem of web browsers. JS can be used in server backend, web frontent, desktop and mobile applications, and even in some system services (Although this isn't very popular as of yet). People seem to be terrified that one very easy to learn language can go so far. And, oh god, its interpreted... How can a system app run off an interpreted language? That's absurd.

My opinion on JSEverything is that it's progress. Thats what we're all about, right? The technologies already in place are unthreatened by JS, it isn't a gamechanger. The only thing JS integration is doing is making tedius and simple tasks easier. Big companies with large systems aren't going to jump ship and migrate to JS. A startup, however, could save a fucking ton of development time by using a JS framework, however. I want to live in a world where startups can become the next Google, because technology will stagnate when youre trying to protect your fortune, (Look at Apple for fucks sake) but innovation is born of small people with big ideas.

I have a feeling the hate for JS is coming from fear of abandoning what you're already doing. You don't have to do that. JS is only another option (And a very good one, which is why it's becoming so popular).

As for my personal opinion from my experiences... I've left this part til the end on purpose. I love programming and learning and creating, so I've never hated a lamguage, really. It all depends on what I want to do. In the times i've played arpund with JS, I've loved it. Very very easy. The idea of having it on both ends of web development makes a lot of sense too, no conversion, just direct communication. I would imagine this really helps with speed, as well. I wouldn't use it in a complicated system, though. Small things, medium size projects: perfect. Running a bank? No.

So what do you think about this JSUniverse?

Every step of this project has added another six hurdles. I thought it would be easy, and estimated it at two days to give myself a day off. But instead it's ridiculous. I'm also feeling burned out, depressed (work stress, etc.), and exhausted since I'm taking care of a 3 week old. It has not been fun. :<

I've been trying to get the Google Sheets API working (in Ruby). It's for a shared sales/tracking spreadsheet between two companies.

The documentation for it is almost entirely for Python and Java. The Ruby "quickstart" sample code works, but it's only for 3-legged auth (meaning user auth), but I need it for 2-legged auth (server auth with non-expiring credentials). Took awhile to figure out that variant even existed.

After a bit of digging, I discovered I needed to create a service account. This isn't the most straightforward thing, and setting it up honestly reminds me of setting up AWS, just with less risk of suddenly and surprisingly becoming a broke hobo by selecting confusing option #27 instead of #88.

I set up a new google project, tied it to my company's account (I think?), and then set up a service account for it, with probably the right permissions.

After downloading its creds, figuring out how to actually use them took another few hours. Did I mention there's no Ruby documentation for this? There's plenty of Python and Java example code, but since they use very different implementations, it's almost pointless to read them. At best they give me a vague idea of what my next step might be.

I ended up reading through the code of google's auth gem instead because I couldn't find anything useful online. Maybe it's actually there and the past several days have been one of those weeks where nothing ever works? idk :/

But anyway. I read through their code, and while it's actually not awful, it has some odd organization and a few very peculiar param names. Figuring out what data to pass, and how said data gets used requires some file-hopping. e.g. `json_data_io` wants a file handle, not the data itself. This is going to cause me headaches later since the data will be in the database, not the filesystem. I guess I can write a monkeypatch? or fork their gem? :/

But I digress. I finally manged to set everything up, fix the bugs with my code, and I'm ready to see what `service.create_spreadsheet()` returns. (now that it has positively valid and correctly-implemented authentication! Finally! Woo!)

I open the console... set up the auth... and give it a try.

... six seconds pass ...

... another two seconds pass ...

... annnd I get a lovely "unauthorized" response.

asjdlkagjdsk.

> Pic related.

Fucking evopdf, I spent 2 days trying to figure out why the fuck my js isn't rendering the html for printing. I created the structure in html already, and it's rendered perfectly with js DOM, when evopdf ran from backend it shows nothing, tried not using external script, tried to put value one by one, it works, my css is also broken, thanks fucker, the client only asked to directly download the html page instead of save as PDF. I thought why the fuck not?

evo pdf modified my CSS element for some odd reason, flex and grid got messed up, page width also fucked along with font size, doesn't support some javascript function. I shit you not the .after and let doesn't work. Fucking garbage

Edit: it worked now, but I spend hours today rewriting everything just to looks decent and it still looks like shit fml

TL;DR: check polarity before plugging your DIY circuits into others!!!

*goes off to watch some Lucky Star and drink some booze*
*notices phone battery dying after 3rd pint*

But my charging cable that Huawei delivered with this thing is way too short... Well that ain't no problem, I can make one of my own 😎

But I'm tipsy.. sound I really enter the workbench in this state?

*goes off to build a charging cable anyway*
But what was USB-A male connector's polarity again? Oh, there's the fan's USB connector that I've made in the past. Let's check on that one. So, left is positive and right is negative?

*solders the wires on*
Snip, strip, stick, done! Well that was easy. I guess that all those failed soldering attempts and lost pads in the past as a means of training did pay off in the end!

*plugs phone into Raspberry Pi media center through new charging cable*

Strange sounds coming from the speakers.. well that's odd. Reverse polarity or maybe the Pi can't handle a 1A load from my phone?

*plugs phone into the 5V 5A charging hub that I've made earlier*
That oughta do.. current limits should be no more in that thing.

*charging hub makes high-pitch noise similar to the Pi speakers*
Definitely a reverse polarity, isn't it :') let's check on the Gargler...
Oh shit! It is a reverse polarity mistake!!! Should've checked this earlier >_<

*resolders wires properly*
Alright, finally done.. as I'm writing this post, my phone's charging from the Raspberry Pi through my fixed charging cable now...

Lesson learned. Always check on the internet what the pinout is before soldering anything, don't solder while tipsy, and be fucking grateful that this phone has reverse polarity protection in it.

Nexus 6P with all its shortcomings regarding power delivery and battery management, luckily it's got reverse voltage protection features built-in. Otherwise it might've costed me my phone. Always double-check before plugging anything into something else!!!

My first Windows rant.

I use Spotify heavily. (After all, I am paying for it every fucking month.) In fact, it's safe to say I use it upwards of 12+ hours a day.

My birthday was a few weeks ago. I got a new mechanical keyboard using some money i received as a gift. This keyboard has a function key to launch your media player. Odd function in my opinion. But I figured I would try it out for a week or so.

My problem is: the default media center is that god forsaken piece of shit groove music (not only is it shit, I also have 0 mp3 files on my computer).

No problem, I'll just change the default media center. Fucking Windows doesn't let me change it to Spotify. Odd. Well, I did download it from Spotify's website. Let's try downloading it from the Windows store.

I download Spotify from the Windows store. It still cannot be set to the default media center.

For fuck sake, if Google can let me set Spotify as my default over their shitty YouTube Music that I know damn well they're trying to make as the default for all Android, then you can let me change it Windows.

Yes, I know Spotfiy isn't exactly a media center, but it's basically the same fucking thing.

How it is to be a dev in my country?

At bit of an odd question this week.

For me (in the USA), it's being technical support for *every* website my family uses.

Over the weekend my wife visited her aunt and I get a call.

Wife: "How do I create an ebay account?"
Me: "I don't like where this is going. We already have an account."
Wife: "Not for me, dummy, Aunt T. She found some books she wants to buy on ebay."
Me: "You go thru the process to create an account? Email, name, password, etc."
Wife: "We tried that, but it's not working."
<few seconds of silence>
Me: "Oookaaay...why isn't it working? Is there an error?"
Wife: "I don't know, we already clicked off of it. Something about the email."
<few more seconds of silence>
Me: "Can you reproduce the error and tell me?"
Wife: "Uggh..are you serious? We've done it like 10 times, its not working. Just tell me what I need to do."
Me: "If you can't tell me the error, I can't help you. I'm not there and can't see what you see."
Wife: "Stop being an asshole."
<Aunt T takes the phone>
T: "Said something about using another email address. Does that help you?"
Me: "Are you sure you don't already have a ebay account?"
T: "No, I don't think so. I hate ebay. but I really want these books. I don't want the same problems as last time."
Me: "Last time?"
T: "Yes, I bought a coffee cup on ebay from China and it never arrived."
Me: "OK, so you do have an account?"
T: "I don't know, I mean, I never got the cup."
Me: "What email address did you use? I'll send a 'remind me' email so you can reset the password and login"
<go thru the motions, she is able to login>
T: "Ahhh...I do have an account! There are the golf balls I bought for <husband> for Christmas."
<face smack>
Wife: "Why didn't you do this from the start? I thought you knew a lot about computers. We basically figured this out ourselves. Goodbye!"
<click>

Refactored an authentication library a while back and teams are now getting around to updating their nuget packages.

It is a breaking change, but a simple one. The constructor takes a connection string, application name, and user name.

A dev messages me yesterday saying ...

Tom: "I made the required changes, but I'm getting a null reference exception when I try to use the authorization manager"

Odd because the changes have been in production for months in other apps, so I asked him to send me a screen shot of how he was using the class (see attached image below).

Me: "Send me a screenshot of how you are using the class"
<I look at what he sent>
Me: "Do you really not see the problem why it is not working?"
<about 10 minutes later>
Tom: "Do I need to pass a real connection string? The parameter hint didn't say exactly what I should pass."
<not true, but I wasn't going to embarrass him any more>
<5 minutes later>
Tom: "The authorization still isn't working"
Me: "Do you still have 'UserName' instead of the actual user name?"
<few minutes later>
Tom: "Authorization is working perfect, thanks!"

A little while later my manager messages me..

B:"I'm getting reports from managers that developers are having a lot of problems with the changes to the authorization nuget package. Were these changes tested? Can you work with the teams to get these issues resolved as soon as possible? I want this to be your top priority today."
Me: "It was Tom"
B: "Never mind."

TL;DR: My devices all hate me and I needed to fix them all.

My Devices really love me.

I rooted my smartphone (LG G5) just yesterday. Everything went fine. Installed TWRP, SuperSU and some nice Apps that utilize root.

Today I was on the go (at CeBIT) and already had the Xposed Installer App on my phone, but didn't attempt installing it yet because I needed my phone for Maps and Messaging and the app had given clear warning about the bricking-potential.

So to the end of the day I get bored, send my last important Messages, installed the Xposed Framework...
... aaaand got stuck in a boot loop.

So I got on my way back home (thanks God I remembered all the trains I needed to take). On the way I had a lot of fun in the Recovery-Terminal and figured that I should be able to fix my phone with no problem at home because the installer made backups (unlike myself).

Coming back home and my pc was still running (should've shut down after installing updates).
The pc behaved odd and I couldn't shut it down properly, which led to cutting the power.
And upon booting my pc I got a ... give it a guess ...
...a bootloop (technically the animation just never ended).

So after I fixed my phone with my spare laptop (just transferred and executed the uninstaller for xposed) I fixed my PC too, which had an old broken dkms-driver.

The odd thing about this is, that this isn't technically a rant. I guess you can confirm that you can't find any swear words.
Because I ENJOYED fixing the devices. I already fixed my pc a couple of times was well as unbricking my rooted phones, so there was fairly little research involved.
I guess I'm now offically twisted.

Now, after my smartphone backups are transferred, I'Ll take my device apart and replace the camera glass which arrived today (and hope, no pray, that my sim card does still work after that)...
... after I blatendly copied a meme to get more attention. 😉

Name a more iconic duo than web developers on help sites and having pissing contests over which modules they use instead of actually answering the question!

I've been a web dev/server admin for all of about a month now, and only known PHP for about a week of that, and the one thing really that grates on me isn't PHP's odd function naming inconsistencies or at times outright trash documentation, it's the other developers who, when asked a fairly straightforward question about why a mysqli function won't return something, demand you use PDO instead.

Please. I'm running a LEMP stack on a Raspberry Pi here, I'm trying to keep dependencies to an absolute minimum because the SD card is tiny, the Pi will catch on fire if it runs any hotter, and more dependencies are more potential points of failure. Just answer the damn question. I'm not going to install PDO for something I know I can do anyway just because it makes my code look slightly prettier.

Honourable mention to all you Node.js developers out there too, with your thousands of useless npm dependencies. I salute you.

I know Google isn't the worst company in the world. But some of their data tracking just seems a bit odd. Such as keeping audio logs each time you use Google on your phone. Or when it picks up random bits of conversation. Along with them keeping track of where your going, and where you have been. Even if Google maps isn't running.

And one of my all time favorites is when Google Allo was a thing, it used to have access to my camera randomly without actually opening the app. My phone will tell me different logs each time Allo opened the camera without my permission.

I know they need to collect data in order to advance some of their fields of tech. But it just seems a bit intrusive when companies like Google do this.

Bit of an odd question maybe, but when sending out your CV to a company over email, what would you expect to be written / write in the email itself?

I've got a sysadmin position that I'd really like to apply to, and it seems like I'm ticking all the boxes, however some of the things like SSH authentication (I mean it's fairly basic, isn't it) I haven't mentioned on the CV at all because I feel it's to be assumed. But I'd like to mention it in the email itself along with motivation. Apparently there's this thing called a "motivation letter"? How does that work?

Point is, I could go on all day about these services they ask about and how they already exist in my home lab, but I'm not entirely sure whether I should just keep it brief and just say "here's my CV and there's my number", or go a bit in-depth about it in the mail. Perhaps something in between?

Odd numbers bother me

Ok c++ professionals out there, I need your opinion on this:
I've only written c++ as a hobby and never in a professional capacity. That other day I noticed that we have a new c++ de developer at the office of which my first impression wasn't the greatest. He started off with complaining about having to help people out a lot (which is very odd as he was brought in to support one of our other developers who isn't as well versed in c++). This triggered me slightly and I decided to look into some of the PRs this guy was reviewing (to see what kind of stuff he had to support with and if it warranted his complaints).

It turns out it was the usual beginner mistakes of overusing raw pointers/deletes and things like not using various other STL containers. I noticed a couple of other issues in the PR that I thought should be addressed early in the projects life cycle, such as perhaps introduce a PCH as a lot of system header includes we're sprinkled everywhere to which our new c++ developer replies "what is pch?". I of course reply what it is and it's use, but I still get the impression that he's never heard of this concept. He also had opinions that we should always use shared_ptr as both return and argument types for any public api method that returns or takes a pointer. This is a real-time audio app, so I countered that with "maybe it's not always a good idea as it will introduce overhead due to the number of times certain methods are called and also might introduce ABI compability issues as its a public api.". Essentially my point was "let's be pragmatic and not religiously enforce certain things".

Does this sound alarming to any of you professional c++ developers or am I just being silly here?

Why!!!
Why must some devs make life complicated!!!!!!

So, here I am enjoying my day (well enjoying the meetings that are taking me away from working) when I get a bug report that script X isn't sending out emails anymore.

Ok that's weird, this as far as I know uses the same email class as every other email being sent out from this project, and they all work.

Let's go have a quick dig...

function sendEmail(){
/*do a bunch of stuff*/
}
Is being used, well that's odd, it should be $emailService->send()
But what ever, it's probably an old wrapper for legacy sake since this script was written years ago. But nope, I almost cried, it's a wrapper for mail() isolated into this script.

Like for fucks sake, why in the hell would this be used when there's an entire fucking class that's tried and tested and only looses 1 email every few months, coz shit happens.

Errrrr.... sometimes i really wonder why people can't just do what they need to do the first time round.

Hey! This is a followup to my last story.

TL;DR: I thinking of quitting my old job, got an offer at a startup, about the same pay, but much better working conditions.

First of all, the meeting with my lead. It was a performance report on her side to me, and I got 100 to 110% in performance in all points. My lead said "this team without you wouldn't be this team anymore" - which makes me feel a little bit bad for her if I decide to quit. She is a great team lead, but I don't belive the old company is worth my time anymore.

Now to the new company. Shortly after that performance report meeting, I had a call with the ceo, and what do I have to say besides: What a cool dude. He listened to me, asked me questions about my previous jobs (not just as programmer) and so on. But because first looks are deceiving, I went to their office last thursday. And wow. Their are exactly what I imagined them to be. Cool, young folks, 100% tech enthusiasts, and open minded.

One of the new hires in the new company wanted a 6 months internship between his studies. Instead they offered him a full time job - for the 6 months. They even offered me to pay back my scholarship that I will own my old company for leaving early. This is awesome.

The only things that will be worse than my old job are, that I have to negotiate payment instead of yearly increases, 4 days less paid vacation, so only 26 days, and 40h weeks. And they have no workers council, which isn't good, but it's not the worst either.

I got them fixed on 57.000€, not including an up to 10.000€ annual bonus. The way you achieve your bonus seems good to. It's split in two parts, internal and external bonus. Internal bonus is when you engage with internal events like tech calls, sharing your knowledge on your main IT topics, etc. External Bonus is a bit more complicated, but also straight forward. You work on projects for customers, and if you have less than 3 weeks a year that you dont participate in an project, you get the full bonus.

Last friday, I filed a request for a certificate of employment from my current team lead, this is odd for her because I have never done it before, and she asked why I requested it. I said to her that we can talk about it, and she agreed but didn't call me, yet.

Lastly, another good friend of mine will be employed by my team soon, but for a fraction of the payment that I currently receive! He is doing the exact same work, and even worse, he is doing project managment for his main developer project too! And is getting less paid... I just cant...

Yesterday we needed to update a few cloud instances, the only other person who knows about setting up CICD and our OpenShift Containers than me is only in part time and works two days a week, his trainee didn't know anything, so it's up to me. This isn't hard or anything, but it shows that this system our mangement maintains will fail soon, maybe even with me going? I sure hope so tbh.

One of you guys said, I should go to my team lead and negotiate a higher pay, but the truth is, that because we are a big ISP we have an collective agreement for payment and are grouped by tasks (which is bull shit btw, because I'm doing tasks much higher paid than currently). This also means that I cannot simply jump in another group, and can only increase my current pay to about 115%, which is done automatically every year by 5% up to 115%. Anything above is considered extra, but I don't think they will go with it.

I will decide this week about my future at the old company, but I really don't know what to do...

Junior Dev: "The man told me I have to use his framework but I don't know shit about it"
Me: "hmmm, since it's something he developed, you should ask him for some documentations or some examples"
Junior Dev: "I did!! That bastard gave me an example but I can't do anything with it. It's just executables, some config file and NO sources"
Me: "well, this sounds odd to me. You're telling me he just sent you executables and not a single source ? There is no .cs file in there?"
-- 2 minutes later --
Junior Dev: "now that I see ... The sources are there ... BUT the damn bastard put them into subfolders ... And there isn't a Solution file ... How could I even ..."
And THAT was the moment my brain collapsed into a black hole, obliterating me from the existence. Or at least that was what I wished for.

Jesus christ I need my VP and CIO to get their hands out of Azure and GCP and just let me work.

Yes, governance and security and IAM are big deals. That's why you have infraops people like me to deal with that.

I'm literally working with one hand tied behind my back because just about every button press or CLI command I need to do my damn job as a professional cloud fluffer requires me to go bother an executive and ask permission to pretty please can I deploy a new container, can you go press the shiny button? No not that one, move your mouse up...up..now UP..ok over lef-no..can I have mouse control? Sigh fine, do you see where it says "Approvers", no that says "Release Pipeline"

Look I actually kinda like this job, I do, in as much as when I have something to do I get left the fuck alone to do it. Meetings are minimal, aside from the odd days when one of our app services decides to yeet itself into the river Styx, there's little distractions.

Yeah, developers do dumb shit but that's probably best left to the notion of job security and never talked about again less they go to HR and complain that the ops guy was very stern and direct and made the developer take some accountability for their work product.

AND YET

It's so intergalactically stupid that I have to go ask permission just to do ops tasks by the same people barging down my goddamn door asking why the ops task isn't done yet.

"Because you won't give me permissions in GCP to actually DO anything".

Okay. Rant over. Time for lunch. Good meeting, see you all at the holiday party.

So this is kind of an odd scenario, but bare with me. My client has been issued a JWT token. After having received and stored it, I completely reset the database, and so also emptied the users table. Note that we're using MySQL with auto incrementing ID, whose counter has been reset. The user ID is stored in the JWT, so now the JWT isn't referencing an existing user anymore, so the client will get a 401. The problem arises when a new user registers and is inserted in the new database. That user will get ID 1, and so the old token for the other user will suddenly be valid for another user. I know it's an odd case, but is this a flaw in JWT? I guess an easy solution would be to use random ID's, but I'm still wondering.

So let me get this straight:

Out of the dozen odd solutions python has been through, virtualenv is now depreciated in favor of venv as of 3.5+? And venv ships standard now?

What happened to simplicity and there being "only one way" of doing things?

I hope python isn't catching a case of js-fever.

Someone was saying the problem with virtualenv was that it doesn't play well with relative path names?

This has nothing to do wiv developing stuff this site was created for. I just wanted to make a short public statement and there really isn't any place else to say it without the idea that some oik would infantalize it and make fun.
It goes under the heading of something like, "Personal Irony: I'm Not Codependent, I'm Just Trying to Help [Myself]!"
In 2016 I created a playlist that included REM's "Let Me In," Michael Stipe's song to Kurt Cobain. And "Head Down", and "Black Hole Sun," by Soundgarden. I have a good singing voice, I think it's a baritone. But those notes at the end of BHS, you know, "Won't you come?" When you sing it, you pronounce the lyric: WOAN CHOO CU-UH-UHM, the "UH-" dropping an octave into "UHM." It's particular to my range that dropping that note requires discipline and concentration. And even then I'd say I've sung it 100 times and nailed it to my satisfaction maybe twice. Anyway, I had these two songs as a playlist in my media player. I listened to them and sang along as quietly as I could, it being four a.m. here in Seattle. And as the final notes of BHS fragmented and skipped back into eternity, I felt like total shit. Not at all normal for me to personally feel the loss of an entertainer, but at that moment I did feel sad. That's it. Thanks for reading this odd little collection of words.

So as a personal project for work I decided to start data logging facility variables, it's something that we might need to pickup at some point in the future so decided to take the initiative since I'm the new guy.
I setup some basic current loop sensors are things like gas line pressures for bulk nitrogen and compressed air but decided to go with a more advanced system for logging the temperature and humidity in the labs. These sensors come with 'software' it's a web site you host internally. Cool so I just need to build a simple web server to run these PoE sensors. No big deal right, it's just an IIS service. Months after ordering Server 2019 though SSC I get 4 activation codes 2 MAK and 2 KMS. I won the lottery now i just have to download the server 2019 retail ISO and... Won't take the keys. Back to purchasing, "oh I can download that for you, what key is yours". Um... I dunno you sent me 4 Can I just get the link, "well you have to have a login". Ok what building are you in I'll drive over with a USB key (hoping there on the same campus), "the download keeps stopping, I'll contact the IT service in your building". a week later I get an install ISO and still no one knows that key is mine. Local IT service suggests it's probably a MAK key since I originally got a quote for a retail copy and we don't run a KMS server on the network I'm using for testing. We'll doesn't windows reject all 4 keys then proceed to register with a non-existent KMS server on the network I'm using for testing. Great so now this server that is supposed to connected to a private network for the sensors and use the second NIC for an internet connection has to be connected to the old network that I'm using for testing because that's where the KMS server seems to be. Ok no big deal the old network has internet except the powers that be want to migrate everything to the new more secure network but I still need to be connected to the KMS server because they sent me the wrong key. So I'm up to three network cards and some of my basic sensors are running on yet another network and I want to migrate the management software to this hardware to have all my data logging in one system. I had to label the Ethernet ports so I could hand over the hardware for certification and security scans.

So at this point I have my system running with a couple sensors setup with static IP's because I haven't had time to setup the DNS for the private network the sensors run on. Local IT goes to install McAfee and can't because it isn't compatible with anything after 1809 or later, I get a message back that " we only support up to 1709" I point out that it's server 2019, "Oh yeah, let me ask about that" a bunch of back and forth ensues and finally Local IT get's a version of McAfee that will install, runs security scan again i get a message back. " There are two high risk issues on your server", my blood pressure is getting high as well. The risks there looking at McAfee versions are out of date and windows Defender is disabled (because of McAfee).

There's a low risk issue as well, something relating to the DNS service I didn't fully setup. I tell local IT just disable it for now, then think we'll heck I'll remote in and do it. Nope can't remote into my server, oh they renamed it well that's lot going to stay that way but whatever oh here's the IP they assigned it, nope cant remote in no privileges. Ok so I run up three flights of stairs to local IT before they leave for the day log into my server yup RDP is enabled, odd but whatever let's delete the DNS role for now, nope you don't have admin privileges. Now I'm really getting displeased, I can;t have admin privileges on the network you want me to use to support the service on a system you can't support and I'm supposed to believe you can migrate the life safety systems you want us to move. I'm using my system to prove that the 2FA system works, at this rate I'm going to have 2FA access to a completely worthless broken system in a few years. good thing I rebuilt the whole server in a VM I'm planning to deploy before I get the official one back. I'm skipping a lot of the ridiculous back and forth conversations because the more I think about it the more irritated I get.

Sigh. I don't like the methods of first line helpdeskers. Computer problem? Restart it, or.. re-image it. The hell..

I know these are standard practices but I don't like them at all. Just because there's a small issue with a device, you're going to throw everything away? No troubleshooting at all? I don't call that troubleshooting nor helping.

My friend works as first line helpdesk and I told him: "Hey, WhatsApp isn't giving me double checkmarks anymore for my messages to you since last night. It's odd." and his response is: "Restart your phone". My god.. how much more technically ignorant could he be? Everything network-related on my phone is working, including WhatsApp, but no.. "restart your phone". Anyway.