I was told that my comment on another rant needed to be its own rant. So here it is:

I had a client that runs a tattoo shops website to be updated and more modern. He wanted nothing to do with looking at or approve mock ups or designs so I just did my thing and took care of it. Once I was finished I showed him what I had and said “now I just need some content from you all so I can replace all the placeholder text and images”.
He seemed completely onboard. Took down notes of all the content needed, assigned all of it out to his artists to gather what I needed and provide it to me.
After 6 months, and several emails asking if they ever got that content together I finally get a response:
“LOOK MAN, if you didn’t want to do the site then you shouldn’t have accepted the money. I know you don’t need all these from us to finish up, you’re just stalling! I need the site up now!”
So I’m like “Sure man, I’ll publish it exactly as it stands now.”
An hour later I get a call “who are these people in these pictures? Why do you have our pricing all wrong? Why is everything in French or something (Lorem ipsum)? I just need my money back at this point.”
I explained that he’s not getting his money back because I already did my part, but just because it’s important to me that a client is satisfied (and seemingly what he wants is money) I can waive his hosting fee for the next 3 years.
It’s been a year now. Sites still up in all “French”, wrong pricing, random stock photos. Couple weeks ago he called to apologize for being a dick before.
Still haven’t gotten any content to finish up.
I don’t understand. It’s like these people think if you want to publish a book for instance that you just give the publisher the title you came up with and they’ll fill in the pages with story/info for you.
I’m a web developer, not a content manager.

[Thursday afternoon on a call...]

Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?

Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.

[Two hours later...]

Client: Hey, did you build that sitescape yet?

Me: Actually, I've been on back-to-back calls with other clients.

Client: So when are you going to get it done?

Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.

Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.

Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.

By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.

If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.

I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.

Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.

I hope that tomorrow we can move forward in a more professional manner.

[Next morning...]

Client: My apologies for yesterday. We're just very anxious to get this started.

-----

Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.

Dev: What do you think of the new version of the app?

Client: It’s great! We just have a couple notes of feedback we are working on compiling. We should have those to you by next week.

*Next week*

Client: We need another week to compile all of this feed back we are generating

*Another week goes by*

Client: Still working on it, it’s going to be a really thorough review when you get it though. No stone will be left unturned!

*2 weeks later*

Client: Here it is!

Attached: A word document with a single line of text “can’t nobody log in” next to a picture of the login screen with a red circle drawn around the login button

Client: Can you hurry up and action our feedback? We want to go live next week

Dev: …

Following a conversation with a fellow devRanter this came to my mind ago, happened a year or two ago I think.

Was searching for an online note taking app which also provided open source end to end encryption.

After searching for a while I found something that looked alright (do not remember the URL/site too badly). They used pretty good open source JS crypto libraries so it seemed very good!

Then I noticed that the site itself did NOT ran SSL (putting the https:// in front of the site name resulted in site not found or something similar).

Went to the Q/A section because that's really weird.

Saw the answer to that question:

"Since the notes are end to end encrypted client side anyways, we don't see the point in adding SSL. It's secure enough this way".

😵

I emailed them right away explaing that any party inbetween their server(s) and the browser could do anything with the request (includingt the cryptographic JS code) so they should start going onto SSL very very fast.

Too badly I never received a reply.

People, if you ever work with client side crypto, ALWAYS use SSL. Also with valid certs!

The NSA for example has this thing known as the 'Quantum Insert' attack which they can deploy worldwide which basically is an attack where they detect requests being made to servers and reply quickly with their own version of that code which is very probably backdoored.

This attack cannot be performed if you use SSL! (of course only if they don't have your private keys but lets assume that for now)
Luckily Fox-IT (formerly Dutch cyber security company) wrote a Snort (Intrustion Detection System) module for detecting this attack.

Anyways, Always use SSL if you do anything at all with crypto/sensitive data! Actually, always use it but at the very LEAST really do it when you process the mentioned above!

A fanfic based on devRant-chan. The character was created by @caramelCase and a drawing by @ichijou.

This is freestyle. I'll think of an image of a scene and go with the flow. I won't remove my fingers from the keyboard and I won't edit or change anything. That's how I come up with my best ideas.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Notes:

B/N = Boss' name (I was too lazy to think of one.)

Anything in between astericks is in italics.
Ex.) *this is in italics.*

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

It was an early January morning when devRant-chan was situated in her desk, typing away on her laptop. She was working on a Python script for her barbaric client when she could've been out with friends. Oddly enough, her Sunday was surged with tranquility.

Normally, Sunday is when her irksome boss barks orders at her on the phone.

"This is wrong!"

"What is this?"

"Change it!"

devRant-chan resented her boss but loved her job. After all, "you can't force yourself to like everyone," was something her elder brother would tell her.

She released a slight chuckle, the one she would only display at the thought of her brother.

Her musings were interrupted when a concerning thought crawled into her mind like an undesirable intruder.

Why hasn't her boss called to complain yet? It's not that she enjoyed his complaining, which she didn't. She simply found it odd, since he's done this every Sunday morning, since she was a junior developer.

Unless he found someone else to complain to? In that case, good riddance!

But still, it wasn't a euphoric feeling to be replaced. She was already accustomed to his Sunday morning calls that it feels almost lonely not to receive them.

She should call him... Just in case some situation—or—problem—has emerged.

She dialed his number, waiting patiently for a reply.

"Hello," said her boss.

"Ah, hello," said devRant-chan. "I called, wondering—"

"You've reached the voicemail of B/N, please leave a message after the beep."

"Damn..." mumbled devRant-chan with a sharp exhale. "I always fall for that."

Why didn't her boss answer the phone? It was odd of him, considering he's always answered her calls.

She was about to dial her coworker when she received an email, which stimulated her attention. The subject of the email read:

*Important. Please read.*

She opened the email. It was her boss. The email read:

*Hello.*

*In case you aren't aware, I had quit my job, due to the stress. I've left the manager in charge. Starting tomorrow, he will be your new boss.*

*-B/N*

Before she could rejoice in excitement, she detected a strange change of voice, emitting from the email. Did her boss really write this?

That's when she spotted something. The word "tomorrow."

Her boss didn't write this.

He would never use words such as "tomorrow," or "today." He would use time instead. If this was her boss, he would say "in 24 hours."

She checked the IP of the email. Oddly enough, it was her boss' IP.

Still, the pieces didn't fit the puzzle. Her boss didn't complain, answer her call, or use his style of speaking in the email.

Something happened to him and she knows it. Whatever it is, has something to do with the manager, and she was determined to figure it out.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This was just a quick random fanfic, and I'm not sure if I'll continue it. As I said, I didn't plan anything, since it's freestyle. I might or might not continue it, so I'll think it over.

when client sits through a 2h explanation/tutorial for his new CMS and doesn't take any notes.

2 days later, ask where to go to add a product.

I taught an intro to programming class today, brought back memories of highschool...

I remember when I started my first IT class in grade 10, it was a 50/50 split between IT theory amd programming. Choices were java or delphi...I made the uninformed choice to do java (thank goodness) and really enjoyed it. For some reason the logic and OOP concepts really made sense to me and i was well ahead of the class. I was always top 5 for maths/physics/chem and english literature but never enjoyed them for a second. On the other hand programming was something i could do for hours and still enjoy. In my final year we had to do a project, most of my class was still struggling with very simple for loops and jframes. The projects were terrible drag and drop NetBeans UIs that would convert meters to feet.

I remember being upset with the quality and ended up writing an entire client/server chat system with file sharing, voice notes, voice streaming, server admin controls, usernames and passwords (plaintext sql of course 😂), admins/mods/guests etc...

Got 100% and a personal recognition from the headmaster...found out yesterday the staff at the college have actually been using it since the time I left.

I don't know why i typed this whole story, something about teaching the kids where i was myself made me feel warm and fuzzy inside

I'm reading (deciphering) the clients notes for modifications to their app and explaining to my PM what they want. At one point, he stopped me and said "How the fuck are you doing that? I don't understand how you can make those connections. Brilliant." 😂

I remember at a company that I was working as a Drupal developer, I had finished building a website (both designed and developed it) using Drupal 7. I was very satisfied with the result and the way the company was operating, I had to show it to the project manager and he would say if it was OK to show it to the boss and then I would contact the client to say that we are finished.

When I showed it to the PM, he provided some changes from his personal "I know everything" book and after I made them, we both went to the boss' office. Keep in mind that I had built the website following the clients notes and preferences (custom sliders, certain color swatches etc.) and I was on point.

So, after we entered the office, we sat and I was pumped to hear good news. But, not a minute passed since the page loaded and the boss was clearly unhappy with the result, and more specifically with the changes that the PM provided (not even my fault). When he finished talking, I tried to explain that I followed exactly what the client said and executed accordingly, without the changes that the PM had put on the table. Suddenly, the boss' face was angered and turning red(ish). He started shouting at me and saying that I was not experienced enough to know what I am saying (I was 21 years old at the time), and that they had the experience to criticize if the website was ready or not and if the client would like it, pointing out that I wasn't capable of knowing what the client needed.

I was bursting in my chest, I felt a fire burning with anger and righteousness, but I turned my face down and apologized. It SUCKED! It felt SO bad. I took the notes that he said (which changed 90% of the website's design) and after that I called the client.

I felt some kind of vengeance when the client started shouting at the PM, when he saw the website. He yelled and said that, the design that the boss chose, was not remotely close to what the client had requested.

Next day after I finished the website with the design I had provided, the boss was looking at me like a (proud) wet cat, saying 'well done' but not another word, while entering his office.

Well, at least the client was happy at the end! That's all that matters, right?

I once went to a client to get a brief for a website (the twat can't be bothered to write it, so he gets me to do it). I wrote all the details down and fired as many questions as I could. When I got back I wrote up the notes into a brief and sent it back to check before I costed it. He said it was spot on, so I sent an estimate. A few days later he must have shown it to another director, they both call me on speaker phone. Them: Will it do this, will it do that? Me: "It" doesn't exist, if you want to add some requirements then write or extend the brief and I will re-cost it.
They ignored that and rang a little later. Them: We have been discussing it, will it do .... and will it do.... Me: I repeated what I had said earlier, but my tone of voice had changed to reflect my annoyance. I never heard from these pathetic twats again. Moral: I always do background checks on a company, as well as accounts and financials check it's good to tap in to your network of colleagues, designers, freelancers. It can set the alarm bells going long before you commit any time.

Been working on a new project for the last couple of weeks. New client with a big name, probably lots of money for the company I work for, plus a nice bonus for myself.

But our technical referent....... Goddammit. PhD in computer science, and he probably. approved our project outline. 3 days in development, the basic features of the applications are there for him to see (yay. Agile.), and guess what? We need to change the user roles hierarchy we had agreed on. Oh, and that shouldn't be treated as extra development, it's obviously a bug! Also, these features he never talked about and never have been in the project? That's also a bug! That thing I couldn't start working on before yesterday because I was still waiting the specs from him? It should've been ready a week ago, it's a bug that it's not there! Also, he notes how he could've developes it within 40 minutes and offered to sens us the code to implement directly in our application, or he may even do so himself.... Ah, I forgot to say, he has no idea on what language we are developing the app. He said he didn't care many times so far.

But the best part? Yesterday he signales an outstanding bug: some data has been changed without anyone interacting. It was a bug! And it was costing them moneeeeey (on a dev server)! Ok, let's dig in, it may really be a bug this time, I did update the code and... Wait, what? Someone actually did update a new file? ...Oh my Anubis. HE did replace the file a few minutes before and tried to make it look like a bug! ..May as well double check. So, 15 minutes later I answer to his e-mail, saying that 4 files have been compromised by a user account with admin privileges (not mentioning I knee it was him)... And 3 minutes later he answered me. It was a message full of anger, saying (oh Lord) it was a bug! If a user can upload a new file, it's the application's fault for not blocking him (except, users ARE supposed to upload files, and admins have been requestes to be able to circumvent any kind of restriction)! Then he added how lucky I was, becausw "the issue resolved itself and the data was back, and we shouldn't waste any more yime.on thos". Let's check the logs again.... It'a true! HE UPLOADED THE ORIGINAL FILES BACK! He... He has no idea that logs do exist? A fucking PhD in computer science? He still believes no one knows it was him....... But... Why did he do that? It couldn't have been a mistake. Was he trying to troll me? Or... Or is he really that dense?

I was laughing my ass of there. But there's more! He actually phones my boss (who knew what had happened) to insult me! And to threaten not dwell on that issue anymore because "it's making them lose money". We were both speechless....

There's no way he's a PhD. Yet it's a legit piece of paper the one he has. Funny thing is, he actually manages to launch a couple of sort-of-nationally-popular webservices, and takes every opportunity to remember us how he built them from scratch and so he know what he's saying... But digging through google, you can easily find how he actually outsurced the development to Chinese companies while he "watched over their work" until he bought the code

Wait... Big ego, a decent amount of money... I'm starting to guess how he got his PhD. I also get why he's a "freelance consultant" and none of the place he worked for ever hired him again (couldn't even cover his own tracks)....

But I can't get his definition of "bug".
If it doesn't work as intended, it's a bug (ok)
If something he never communicated is not implemented, it's a bug (what.)
If development has been slowed because he failed to provide specs, it's a bug (uh?)
If he changes his own mind and wants to change a process, it's a bug it doesn't already work that way (ffs.)
If he doesn't understand or like something, it's a bug (i hopw he dies by sonic diarrhoea)

I'm just glad my boss isn't falling for him... If anything, we have enough info to accuse him of sabotage and delaying my work....

Ah, right. He also didn't get how to publish our application we needes access to the server he wantes us to deploy it on. Also, he doesn't understand why we have acces to the app's database and admin users created on the webapp don't. These are bugs (seriously his own words). Outstanding ones.

Just..... Ffs.

Also, sorry for the typos.

Fun day at work.
Client sends me requirements over WhatsApp voice notes.
Says he can't send email because hes too tired.
His Requirements don't make sense.

I figured out what he wanted and then rewrite the requirements using simple language and less jargon.

Hes not happy. I reduced two paragraphs of his "requirements" to a single sentence which make more sense.
His voice notes seem like rambling.

Ugh.
He comes up with features for this webapp that cannot be tested unless you build the companion app which is coming up later.

Now he wants us to design the screens for the app which we will have to use our designer for.
Expensive. Considering most of his app is not completely thought out.
I have no idea what to do now.
We still haven't completed the requirements.

Our client has put me and some others through at least 10 hours of passive lectures on non-development server management, nothing hands-on included. I realized today that I may be responsible for replicating some of the management processes (while supervised), and I think I start tomorrow. I didn't take notes on any of these meetings because the level of detail was overwhelming. I suck at communicating on time--can I still tell my PM I have about 5% memory retention on these lectures or did I royally screw up?

When you are desperate to get your hand written notes from client to digital format.Quick hack. Bluetooth is the way!

So here's what I'm putting up with for the last 6 months, clients..

A client proposed to me a project he had in mind. Project is pretty solid, could have a bright future. Since they didn't have the money to spend, we agreed on a % of the income they will earn from the project. So, let's say I get 20% of the income in exchange for building the application. I didn't receive any down payment or payment of any kind.

Just for info, project is a Web application/portal and it is ~80% done at the moment. Client provided a logo and a wireframe/ideas/pictures how he sees the project. I built everything, from DB to Frontend. Also, project is completely custom made, no CMS or anything. Project will make profit by subscription base, every user of the project pays.

For various reasons, we did not yet sign a contract. So, what is my issue...

Client sent me his proposal of the contract, said it's solid stuff, just sign it. In the contract, it stated that he owns the application in full, can sell it, etc. and I get % of the price. There were also other sneaky parts about me having all the responsibility but owning nothing. I naturally declined and took a lawyer to construct a normal contract.

My proposal was/is, I own the application(source code) in full. They are obligated to pay the monthly percentage and can use the application normally and make profit. At any time, application can be bought by the client if they pay for the development. So, basically, they are getting the application to use "for free" with no initial payment/investment. And this is a long term deal, they can use is as this as long as they want. Also, if they go bankrupt at any time, no penalty or payment is needed, the risk is mine.

The client refused and what he claims is the following...

His share in the project is 80%, mine is 20%. If project is to be sold, I get 20% of the price. So, meaning, if we go to production tomorrow, if I want to buy his share, I have to buy 80% of the application I built entirely. Also he is convinced that by "telling me" what to built he's owning everything. In his words, he dictated me the notes and I'm just playing the violin.

I am having trouble explaining to him that he is getting the application to use and make profit basically for free and cannot and does not own the source code unless he buys it off. We are going in circles, I send him the contract to review, he changes it and returns it back. Also, he removes the parts where it is clearly states what he provided and what was done by me.

So, we kind off agreed on the authorship but in the case we break the contract he wants to be able to use the application for 3 more years.

Was anyone here in a similar situation? How do you handle this kind of situations?

So here I am coming to the end of the week after getting The Porcupines big web project into production. Pulled a 38 hour straight from Sunday to Monday chopping wood to make the thing fly. Pulled in other programmers and content creators to get the site full of something we did not have a week before. The fun part was having the account manager right there for 30 plus hours and actually seeing what it take to save a project when the client just thinks "it's just code". Now the boss has is asking for a list of all the work out of spec as they are bitching about the extra cost. These were the clients who did not read the functional spec and raked me over the coals after release that the home page did not match the design (the home page matched the design). I warned my team this would happen. They get all swept up in the hype and We can win! frame of mind and you can bet when the bitching starts it will come back to the paperwork you did at the beginning and the change requests and productions systems reports so you can wave it in front of ungrateful clients and not end up sad. Make sure you keep notes and document all of the requests and changes from internal and external even if you do not have to. one day it will save your ass and you will be able to whip it out and be a smiling motherfucker.

Me and a couple of friends have this group on WhatsApp where we can share stuff that we do and maybe come up with new stuff to work on as well.

For giggles (honestly irritating to me) I'm gonna summarize some conversations on the group.

26/11
Me: Finally completed my first FPGA program, these devices are amazjng!
NO REPLY

28/11
Me: gonna make the Jacobs ladder thing today! Hope I don't get zapped
Anyone interested ?
NO REPLY

29/11
Me: hey here's a nice electronic circuit, try to analyze how this circuit oscillates (we're all ec 'engineers' well... soon at least)
NO REPLY

2/12
Friend: Guys creed 2 was amazing I don't mind watching it twice
F2 : Really? Why don't we go soon?
F3 : I'm in!!! What's the plan
F4 : how about tomorrow ?
....

3/12
F1 : Guys anyone have notes for X exam
F2 : here. {Link}
F3 : here. {Link}
F4 : how many of you are done ?
F5 : what are the important questions
(just a stupid aptitude test)

{Me} changes group title from X to Notes group

Let's give this another shot
6/12
Me: There's a conference on X technology by Y industry leader ..
Should we check it out ?
There's even a workshop on X
NO REPLY

Alright time to acknowledge my stupidity and my lack of brains for even belonging to this kind of social circle/COUNTRY

7/12
ME: New fortnite season is out
F1: woah it's crazy let's play
F2: already on it, client is updating
F3: are you shitting me? gonna get BROS laptop (i'm going to suck my brothers cock and take his computer)
F4: Hang on bro wait for me also call me on discord.

I hope you guys could stick through that. Well there's no crazy moral to this but if you're one of these guys just appreciate your friend for his efforts once in a while even at the cost of acknowledging your stupidity.

Also, words like BRO are instant triggers and I'll make sure I find you can kill you if you use it more than once every couple of sentences ( I have relatively high tolerance )

That feeling after you sat through a two hour client meeting taking notes and forgot to save... Now having to re live the meeting hoping to remember everything... Must be the turkey hangover...