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[Thursday afternoon on a call...]
Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?
Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.
[Two hours later...]
Client: Hey, did you build that sitescape yet?
Me: Actually, I've been on back-to-back calls with other clients.
Client: So when are you going to get it done?
Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.
Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.
Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.
By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.
If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.
I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.
Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.
I hope that tomorrow we can move forward in a more professional manner.
[Next morning...]
Client: My apologies for yesterday. We're just very anxious to get this started.
-----
Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.7 -
Recap: https://www.devrant.io/rants/878300
I was out Thursday at the Hospital. I'm what the doctors would call "Ill as fuck"
So, Friday I’m back in the office to the usual: "How was that appointment?"
I know people mean well when they ask this. So, I do the polite thing and tell them it went as well as it could.
Realistically it does't matter how well it went... They haven't cured Crohn's because I showed up to the appointment. They know I'm fucked already.
But, push it down, add it to the future aneurism.
I had to go through the usual resignation meetings with managers:
"We"re fucked now you're going"
"yep"
"we need to get a handle on how fucked"
"already done that for you, here"s a trello board, very fucked."
"we need to put a plan together to drop all the junior devs in the shit with the work you’ve been doing"
"You need about 4 devs, please refer to the previous trello board for your plan"
Meanwhile, me and Morpheus are in constant communication because all of this is like a Shakespearean comedy.
So, I overhear a conversation between a Junior Dev and the Solution Architect.
[SA] took over the project because he knows better than two tried and tested senior devs -_- (fuckwit).
JD: "It took me one and a half days to build it out"
SA: "Yeah, it must have taken me twice as long... It must be a problem with the project, you should just be able to check it out and run it."
JD: "I know, it has to be wrong"
All of this is about Morpheus' work of art, of an Ionic 3 hybrid app.
I fumed quietly at my desk because I've been ordered by the Stazi to be hands off.
Since Morpheus and me were pulled from the project [JD] and [JD2] were dropped into it to get it over the line.
It"s unfortunate and I was clear and honest with my advice to them: I personally would not take over the project because I"d be way out of my depth... Oh, and the App works, so uh, there's no work to do.
They have been constantly at our desks. Asking fuckdiculous questions about how to perform basic tasks. So they can get Morpheus" frigging masterpiece to the user.
It"s like watching that touch up of jesus that got borked by an amateur. Shit I have google, it's like watching this happen: http://ti.me/NnNSAb
[JD] came to me Friday evening.
"I can’t get this to build to iOS or install on [Test Analyst]'s phone."
Me: "No worries brother, where are you stuck right now?"
[JD] describes the first steps with clear indication he hasn't googled his problem.
Life lesson: http://lmgtfy.com/?q=lmgtfy
Que an hour of me showing [JD] how to build an Ion3 project for iOS. Fuck it, your man's in a bind and he"s asked politely for help. I can show him quicker than he can read 3 sets of docos.
I took him through 'ionic cordova build ios', the archive and release processes in XCode 9, then the apk bundling process for droid. Finally we have an MAM so the upload process for that too.
All the while cleaning up his AppIDs, Profiles, deployment attempts.
Damn they were a mess.
I did this with a smile on my face, not because I could say "I told you so"... But. because when any developer asks you how to do something. If you know how to do it, you should always be happy to learn them some new tricks!
Dude's alright, he's been dropped in the shit. Now I know how badly so I'll help him learn things that are useful to his role, but aren't project specific.
As a plausi-senior dev (I'll tell you about that later); it's my job to make sure my team have what they need to go home smiling!
I’m not a hateful fucker, the guy asked me an honest question so I am happy to give him the honest answer.
I took him through it a few times and explained a few best practices. Most were how to do his AppID and ProvProfile set up. Good lad, took it all on board.
However! In his frustration, he pointed the finger at Morpheus' "David" (ref: Michelangelo).
He miraculously morphed into a shiny colourful parrot and fed me SA's line:
"you should just be able to build from a clean clone"
My response was calm and clear:
"You can, it took me 20 minutes on Thursday evening. I was bored and curios, so I wanted to validate Morpheus' work. Here it is on my iOS device and my Android device. It would have taken me 5 if my laptop wasn’t so horrifically out of date."
I validated Morpheus' work so I have evidence, I trust that brilliant bastard.
I just need to be able to prove it's good.
[JD] took this on board.
Maybe listening to two tried and trusted senior devs is better than listening to a headstrong Solution Architect.
When JD left for the weekend I was working a late one (https://www.devrant.io/rants/874765).
His sign off was beautiful.
"I think I can happily admit defeat on this one, it can wait until Monday."
To which I replied: "no worries brother, if you need a hand give me a shout."
Rule 1: Don't be a cunt.
Rule 2: If someone needs help and you can give it: Give it!
Rule 3: Don't interrupt James' cigarette time.
Rule 4: goto Rule 3.4 -
That moment you find a piece of code on the live site that is completely different on master in the repo, and has never been modified in the commit history.
Happy Thursday 😐
3 -
It's rant time!
So, as a broke electrical engineering student, I got this job in a local company. They used JSF and my skills in java were, at the very least, small (former PHP developer). But as a self taught developer this didn't stopped me and I went full on java learning (very bad year for my EE studies).
I became the 'guy in charge' for several of their projects (yeah, they did exploited broke students, I realized this far too late). I was very proud of myself, I worked hard, showed my true value, and they became impressed.
One nice thursday night, my "handler" emailed me with a urgent request. They needed an entire jsf application done by monday and the requirements were fairly complex.
Oh boy, I had a total of 10h of sleep from thursday to monday. I didn't even slept before going to my monday class, but I delivered the system. Got an pat in the back... "you're awesome"... I was happy.
6 months later: I received an email asking to fix a bug in the system. No problem with that. Oddly, this bug was a MAJOR bug. There's no way the system worked properly for six months with it. I fixed it in no time and commited the changes.
Turns out that this was the first time the system was going to be deployed. They made me go in an insane weekend dev project, and didn't even used the system for SIX MONTHS!!! I started to work my way out the company after this, aiming to open my own software company.
I still remember some other rants from the time I worked there. But these are for later.
Nice week for you all, may the sprint go gently and the clients be kind.1 -
Email (not a ticket) comes in this morning: "You need to make X change to y thing, yesterday!!" with of course the obligatory million + 1 Cc's including unrelated directors across multiple sites.
Me as my helpful self: I expected this request, I'll get it sorted asap
Director 1: *calls*
Me: I'm working on it
Manager: *calls*
Me: I'm working on it
Submitter: *calls*
Me: ignore
Director 2: *calls*
Me: I'm working on it
..............
As a bonus rant, after implementing the change, manager calls and criticises my technical explanation to the submitter who I know is fully capable of understanding the way it was explained 😂
Happy Thursday!3 -
!dev
This has been an eventful week I guess. Not a happy week, however.
A friend of mine passed last Thursday. We weren't too close, but we were still friends, and he was very close to a couple other friends of mine. He'd always had health issues, but he was only 19. He hadn't been out of high school for a full year.
Then I just found out today that another friend of mine got arrested for shooting and killing someone this past weekend. I don't know many details about what happened, mutual friends are saying it was self-defense. He's never seemed like the kind of person that would just murder someone, but shit happens.2 -
So a few weeks back guy I used to work with contacts me for some dev work on a UK project he is working on, it's the Thursday and they need the thing the coming Monday. I tell him it's totally impossible, and it was so he asks what can done and how much, as well as how much for the entire project.
I stipulate exactly what can be done, with exclusions and say 7.5k and them mail over a detailed quote for 30k for everything.
I get told it's all fine, I must go ahead. I get through a bit more than expected by the Monday, but they still needed something to demo and I set I can get enough for demo in place by Thursday.
They demo to business and money and all that and everyone is happy and tell me to finish up along with some changes, and I don't even adjust the price as it was more work they wanted outside of the original spec.
Get to probably 80% done and they say we need to pause they need to look over other feedback.
Next thing, the PM come back, no they were never actually happy with the quote and they found some other guy willing to do the entire thing for 7.5k and they willing to only give me that for the code I have written so far. Cunts.
Anyway, he tries to take some blame for it, even though I know it's BS and says he will pay in another 7.5k from his share if I am willing and we call it quits.
This people, is why I don't freelance.
I feel sorry for this new kid, he clearly under quoted, and yes I am expensive, but with decades experience having worked on international projects for one of the largest digital asset management firms, my countries leading fintech dev house and now the lead developer for my countries largest insurance software dev house, you damn fucking strait my free time comes at a premium, as you are getting top fucking quality, 100% tested, high performing code.
They can go fuck an entire flock of ducks when they come back after this half ling fucks up the diamond I coded up for them.
Even funnier, they a UK based company, so for them this was a 1.5k project. Cheap cunts.3 -
I HATE the idea of only releasing on pre-determined schedules despite work being completed and just waiting for that day to arrive.
I'm a co-founder of a small software company. We have partnered with another particular company that also writes software. Some of our clients have access to paid content of that company's services through our application.
Every once in a while, our clients will report issues with that company's service to us, because they access it through our application. They think it's our issue.
We then pass the report on to the partner company, telling them that their stuff is broken. Their reply goes like this:
"Ok. We'll get the bug fix scheduled, and we'll release it next Thursday."
"Next Thursday? The issue is now, they can't use the service."
"That's our scheduled release date."
O.M.G.
We voluntarily walked away from our safe, cushy jobs working for other people, taking enormous pay cuts to start this company. Now, we're 6+ years in, disrupting established fat-and-happy competitors in this space. I GUARANTEE you that if we had that same attitude, we would have been absolutely obliterated early on.
We are quick. Guided by kanban boards, our suite of unit tests and integration tests is vast and kick-ass. With continuous integration and the click of a button we know if we broke something or if the piece we're working on is ready to be pushed to production, IMMEDIATELY. Our "release schedule" is when the damn thing is complete.
It isn't all bad. Our integration with them has been beneficial for both of us. I just loathe their snail's pace which negatively affects our mutual customers. It can make us look bad, and we can do nothing about it.
Blah.3 -
I have so much work to get done I don't even know where to start anymore. I've got 6 sites in development, 20 sites with continuing maintenance, and I'm in charge of everything IT in my office.
Today I asked if the other developer on our team could help out and take a few maintenance clients off my hands so I could work on getting builds done.
We called a team meeting where I explained my workload and pointed out that in order to make the deadline of next week on two of these builds our other developer is going to have to help out with some of the work on my plate.
Other dev: Well I've already got 3 sites that still need maintenance this month and I'm still working on $client site.
Me: Ok well today is only the 3rd so you have all month to do the maintenance on those sites, these two have to be online next week and I still have 100 hours of work to do between the two of them.
Me to CTO: can I get some backup here? Or can we hire me a monkey (my term for interns) for a couple weeks so I can focus on building?
CTO: We'll have to talk about that at our meeting next week. In the mean time, just do what you can to get the sites done and let me know if you think we aren't going to make the deadlines.
Me: That's what this conversation is, I'm telling you now, and I've been telling you for 3 weeks that we were getting close to my limit for my workload. We have approximately 175 work hours in a month, maintenance contracts alone accounts for 120 of those hours.
CTO: Alright, well if after Monday you don't think you're going to make the deadline (Thursday), then we'll see if we can find a solution.
Fuck this shit, I get paid the same whether the client is happy or not, I get paid the same whether we reach the deadline or not. I asked that salespeople stop making deadline promises before developers get to look at the scope but that's not the way we do things here. At least one of these sites is not going to be online Thursday, probably both.2 -
“Hey congratulations, they want you to come in for an interview in Leeds this week - you’re happy to relocate right?”
Ace! Sure, I’m open to it, since they know I’m in London are they OK with a FaceTime / Skype call?
“No, they would like a face to face”
Sure no problem, as it’s a last minute ticket it’s going to be about £90 return are they OK to cover my train expenses? It’s about a 3 hours each way.
“Um...probably not. I can ask, also they need you to wear a suit Mon to Thursday but they have dress down Friday.”
..um, I can wear whatever they need that’s fine, it’s just a tad unusual. Let me know about the travel.
..but they agreed to your rate.
🤨
—-
? Am I being unreasonable? I thought it was quite a large upfront investment and risk to ask.... 6 hours travelling and £903 -
Some background:
About 2 months ago, my company wanted to build a micro service that will be used to integrate 3 of our products with external ticketing systems.
So, I was asked to take on this task. Design the service, ensure extendability and universality between our products (all have very different use cases, data models and their own sets of services).
Two weeks of meetings with multiple stakeholders and tech leads. Got the okay by 4-6 people. Built the thing with one other guy in a manner of a week. Stress tested it against one ticketing service that is used in a product my team is developing.
Everyone is happy.
Fast forward to last Thursday night.
“Email from human X”: hey, I extended the shared micro service for ticketing to add support for one of clients ghetto ticketing systems. Review my PR please. P.S. release date is Monday and I am on a personal day on Friday.
I’m thinking. Cool I know this guy. He helped me design this API. He must’ve done good. . . *looks at code* . . . work..... it’s due... Monday? Huh? Personal day? Huh?
So not to shit on the day. He did add much needed support for bear tokens and generalized some of the environment variables. Cleaned up some code. But.... big no no no...
The original code was written with a factory pattern in mind. The solution is supposed to handle communication to multiple 3rd parties, but using the same interfaces.
What did this guy do wrong? Well other than the fact that he basically put me in a spot where if I reject his code, it will look like I’m blocking progress on his code...
His “implementation” is literally copy-paste the entire class. Add 3 be urls to his specific implementation of the API.
Now we have
POST /ticket
PUT /ticket
POST /ticket-scripted
PUT /ticket-scripted
POST /callback
The latter 3 are his additions... only the last one should have been added in reality... why not just add a type to the payload of the post/put? Is he expecting us to write new endpoints for every damn integration? At this rate we might as well not have this component...
But seriously this cheeses me... especially since Monday is my day off! So not only do I have to reject this code. I also have to have a call now with him on my fucking day off!!!!
Arghhhhhh1
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