Do all the things like ++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatarSign Up
From the creators of devRant, Pipeless lets you power real-time personalized recommendations and activity feeds using a simple APILearn More
Search - "technicians"
Happened when I was young, and used uTorrent. Dad called some technicians to find out why Windows was running slow. They came and after fiddling about for 20 mins, declared that uTorrent was the problem.
And then deleted the desktop icon.
Navy story time again. Lots of blabbering, you have been warned.
I haven't written for some time, due to paperwork bullshit that can be easily automated by even the most shitty database... no, scratch that, the simplest Excel spreadsheet with basic formulae. But I digress.
On my quest to justify myself being unproductive, I'll share with you a small story I omitted from this post:
The lunacy of the man involved, while certainly entertaining after a few years (and nautical miles) away, is certainly disturbing and most certainly true. (Late disclaimer: ALL my rants are not made-up. This is shit that truly happened before my very eyes, and while I was sober.)
After I set up some cute little stuff to try and get the CO interested, in order to give me permission (and a cut from the budget) to proceed in restructuring and upgrading the ship's net, I tried a more direct approach: connecting and setting up his work laptop with the ship's GPS, radar and AIS receptor via ethernet, and installing an ECS system so that he could monitor the ship's position, movement and targets from his office (the fat fuck couldn't be bothered to go up one deck). A day later he called me to his office.
Expecting some kind of... praise? Permission? Complaints on the font style? whatever, I entered. Oh, how I wish I had not.
I was barraged for TWO FUCKING HOURS by the CO, complaining that I was taking care of the net and PCs and neglecting the Navigation department (I was not, automation is my friend combating moronic paperwork). I would have thought it as just another failed attempt, but after TWO MINUTES from the end of the barrage:
CO:... so, my personal laptop is kind of slow, you think you can do anything about it?
What was rushing through my mind was somewhere between bipolar and multiple personality disorder, with the third option of Alzheimer's disease. I half-expected some Candid Camera crew to pop out, but no.
CO: So? Can you speed up my laptop?
ME: ............................... I don't know, sir, I have paperwork to take care of.
CO: That can wait, surely you can do something about it, you know computers.
ME: [really long pause, blood pressure rising] I'll look into it in a moment, sir.
And I never did. I told of the incident to the ship's doctor, and he expressed great worry over this, but in the end, nothing was done.
My sympathies to everyone who has to interact with non-technicians of the homo sapiens species (ironically, homo sapiens means "wise man" in latin... the irony).3
You guys, I think I know what is it....I think I know why I wanted to be a developer.
It started off innocently enough. I was a young lad in IT. Wide-eyed. Absorbing anything and everything I could. Then, the asshole clients came.....
I would put on my best customer service face on, and address the client as calmly and as respectfully as I could. Reminding myself that their frustration is understandable.
To deal with the increased time dealing with clients took, I developed scripts to help me handle maintenance and keep my head above water. I developed scripts to streamline equipment provisioning for big deployments. I developed scripts to handle other technicians who didn't log-off the phone queue and fucked up our on-call flow. I put in place email rules to sift through the bullshit and time wasters.
I became a developer to streamline and make myself as efficient as possible. But the clients keep nagging. The bullshit keeps coming. The other players get in your fucking way.
There is no end you guys.... THIS IS ONLY TUESDAY. I can't script the passage of time. I'm....I'm.... I need a fucking nap.1
Can't wait to get my phone screen repaired so I can finnaly get that inverted panda! :-D
Oh wait I'll never be able to afford to fix the screen because Australia hates hiring IT technicians :-)8
"it's the software that's causing the problem not the hardware (that I picked)"
*extensive research is done by technicians and senior developer*
"what's the problem?"
"shit hardware (that you picked)"
*The Fearless Leader*
I get a call to check up on a robot that has been exceeding weight limits at certain points of its movement (Crashing). As I get to the pendant (robo-game controller thingy I like to call it) and look over the alerts and warnings I notice some oil around the main power box of the Robot.... Nothing around this has oil.. so I start looking around and it turns out that the issue wasn’t a crash at all! It was an oily shorted out wire that kept sparking mad heavy when that servo was called on.. causing a large servo failure that required a full restart of the power box. I called our fearless leader and showed him only to find out that there was a motor leaking oil from the electrical end... My fearless leader runs both the Maintenance and Robotics department. When the motor was eventually fixed we overheard the technicians say that our fearless leader knew about this a week ago and decided to leave it that way.... with oil... coming out of an electrical cable..... *sigh* well Anyway after all the wires were fixed and motors changed. He comes up to me and says that he can’t believe that I didn’t call maintenance and fill a report on negligence of technicians for failing preventative maintenance....
I lost my cool a little, firstly that’s not my job, I’m literally one of the lowest ranking here. I called my next in command to figure out what I should do. Secondly the technicians told me that you told them to leave it like that! So if this place caught on fire this would have been on you!
Later I found out that he was trying to fire a technician and wanted me to do the dirty work.. I’m not going to be the reason another man loses the means for him to feed his family. The technician is a pretty cool and fair guy too!
Our fearless leader was a forklift driver and has no experience in robotics or maintenance... I don’t know how this happens or even why but all I know is this man is running both departments to the ground and management loves him.....1
Today I went to a computer store to buy laptop with my friend. When we were waiting for the store technicians to check the laptop for my friend, we found out that nearly all technicians (about 4, 5) of the computer store don't know how to enter BIOS setup for the laptop :/ How the fuck they become the store technicians if they don't fucking know how to access BIOS setup of a laptop? (one of them even suggested to use a screwdriver (wtf?) to access the BIOS the new laptop o.O)
Don't know what will they do with my friend's new laptop if I didn't tell them how to enter BIOS
(It's a Lenovo laptop, the combination to enter BIOS is fn+f2 and the store we bought the laptop is a large store in our city)3
I.T technicians law: regardless of the increases in processing power over the years spent working in your career, you will still spend most of your life watching a progress bar.1
Customer requested the implementation of a "Master PIN" Code for accessing their appliances, to be used by field technicians when the users forgot their PIN.
Actually they could also read or reset it via USB using the config utility, but then again it's much more convenient not having to carry a laptop all the time...
Our only contact person at that company - the guy we got all the requirements from, let's call him Mr. L - wouldn't talk only positive about the company and managers, but we never worried as the project was making good progress.
In the final phase of the project, Mr. L was often hard to reach, always seemed to be busy even when we just needed a prototype approved to start production.
He always claimed to be waiting for approval from his supervisors and engineers, still discussing minor things with them.
When he left the company about three months later, it turned out he was pretty much the only person knowing about the details of the project, and his successor would start asking us very basic questions about the appliance,
wondering why we had implemented certain things the way they were.
(Well, how about we implemented everything just as requested by a former co-worker of yours?!)
Somewhere in the preliminary specs previously exchanged with Mr. L, there is even a hint of a "Master PIN", but the value is never specified anywhere on paper.
Today, we are not sure if anyone except for him even knew about it.
Maybe we should ask them whether they are now selling a product that has a 4-digit backdoor PIN nobody at the company is aware of?
Obviously, it is the birth year of Mr. L.2
I feel like "programmers are not computer technicians" joke is kinda overused lately. It doesn' matter if we are not technicians, we are very knowledgeable in computers and people knows that. People of course will try to get help from you when they can so it's not a wonder that they ask you to help with something they are not confident. Everyone that exercises practical professions lives through that. If your sister-in-law is a mathematician it's normal to ask for help if you are not able to come up with the right algorithm for the task. People depend on each other. That's how we survive.
But I'm not saying start helping everybody that can't open a pdf file. Just know who to choose to help. If they are a capable person or someone that's a part of your everyday life they will most likely repay you when you are also in need. Believe me everyone needs help time to time.3
I defied my HelpDesk technicians by buying my own mouse and a keyboard.
Vanilla generic peripherals seem to prevent me from expressing my creativity.1
Just spent literally six hours trying to get my aunt's enterprise-grade 20 mb fiber optic Internet back on tracks.
Two hours trying to reach the technical support, two hours to explain that I was "unexpectedly" hung up by the previous attendant, and honest to hell, two more hours trying to explain what "latency" is.
Seriously, how much do they pay these technicians nowadays?4
Adventures with house IT
I'm currently experimenting with PowerShell but my scripts won't run even though I've got every local permission. The error message indicates it's a GPO problem.
"No problem" le me thinks and calls IT hotline.
After 2 incompetent and unprofessional technicians i've still got no solution. I'm waiting for the second tech to call back because he "needed some time to get to know PowerShell" (he is a trained and certified SysAdmin).
During my call he couldn't decide if it was a GPO problem or not.
And this is just one story of their incompetence...9
FUCK YOU NBN.
It's taken this shit company 6 "Specialist" technicians and almost 2 months to identify that the connector from the mainline to the multiport is not aligning. Now I have a planned remediation date of the 15th October.
Possible 6 months without internet. FML18
First software refactoring in the company I worked for. No test environnement because "who needs it?", no unit testing, no comments, had to make sql updates and shit, was scared all day long that something would fuck up.
"Fuck fuck fuck, forgot a part of the where !" Had to fix everything quickly so no one would notice, no coffee/smoke pauses. On top of that, got a ton of retarded requests from the PM and other technicians working with me like "hey boi, could you add an icon to every button we made? There's like a thousand, we need it for tonight, our client will come visit us and I want to show him a better interface blablabla"
And since I was an intern, I couldn't refuse, had to work like a prostitute in virgin-land, and for what?
"Oi, you did good, now do other stuff"1
If you want a self stem boost talk to some non programmers sometime. They seems to see us as gods with some mystical magical powers!!
Talked with a broker today and he told me about a damaged computer that he had with some important files. I told him that I'm not that kind of computer guy and proceeded to explain him briefly what I do (I build stuff) and he was like "oh, so you a the the REAL computer guy!" (no offense to any technicians here!)
I loved it!
So, get out and talk to the muggles and stop complaining that you are not good enough to work for Google (or Google is not good enough for you anymore anyways...)5
One elementary school teacher of mine once said:
"In a football (soccer) game, the goalkeeper can be a very good player. He can make some incredible saves during the match. If he concedes a howler, people will remember him by that.
The forward can do everything wrong during the match. If he manages to score one goal, this is sufficient to justify why he was playing."
A team without a forward will have a harder time trying to win, but it is possible. A team without a goalkeeper will certainly lose. If you think into it, it's possible to conclude that the goalkeeper is more important than the forward. But football isn't rational; it isn't about fairness or importance. It is about emotions: forwards get all the visibility and fame because they get to do the "fun" part of the job.
Why people subject themselves to be goalkeepers then? Well, not every one is the same. In this game, if you, for any reason, aren't good playing with your foot, and still want to play, there is only one position you can take.
I think about this all the time because feel that in our work environment, managers are forwards and devs/scientists/technicians are goalkeepers.11
its day 4 of updating documentation and consolidating data.
The webclient has broken on average 4 times a day.
The database took 20+ seconds on updating a password entry.
I explained to my boss the real cost of interrupting my attention with these pauses. I figure it's caused my productivity to go from record high last week to being literally losing about 4 hours a day lost, plus extra time in having to go back through and verify things worked.
The technicians and developers who are working on fixing the database system are apparently quitting left right and center; their company acquired it awhile back, so they don't actually have native developers on it. Yet they still are pushing out new integration features rather than fixing anything.
Yesterday, one of the other people on the documentation project lost half a days work due to the angular updating the local cache, but it never reaching the backend. He came back from lunch, reopened his browser, and all his work was gone. (at least thats what we think happened). So we are hard resetting the program every 10 minutes or so just to make sure it is updating the backend.
The good news is that when it is done, we theoretically will be able to use this to cut back onboarding time and update times by about half, and it'll mean our new nano-server deployment project should be able to spin out with standards that can be referenced properly by everyone, not just the guy with the powershell script that he tinkered with for a particular project and never told anyone else what he did.
Last week I wired up my home network (including custom modem and routers) myself, because the stuff my ISP wanted me to use was garbage.
Luckily Germany has "router-freedom" so ISPs are not allowed to force us to use their device to dial into the network.
I did everything myself, because the 'technicians' they kept sending me were just idiots who didn't know anything, considering the highly paid job they are doing. Usually they told me, to get the device from my ISP, because my "Router" (actually a business grade, standalone Modem by Cisco, to feed my Router) didn't even have WiFi ( lol ). Also all Technicians didn't arrive at the agreed date but at some other time. I wasn't able to wait any longer.
So I did it myself.
Consider me something more like a student of theoretical computer science. Not actually supposed to be experienced with hardware stuff.
The ISP is serving me with a DOCSIS 3.0 Network based on the television cable network in my city. For some reason they are providing the internet-access to only one socket in the apartment, which has a rather uncommon "WICLIC" connector. After having trouble getting an adapter for WICLIC to common coaxial F-Connectors (used by every DOCSIS-Modem), I made one myself.
After setting up everything (not that hard, once the connectors fit) my modem told me, that, while I'm perfectly connected to the ISPs internal Network, I still can't access the internet.
So I called the ISP...
After getting ranted at, about that what I'm doing is illegal and only certified employees are allowed to do this and I will break more, than actually do good and that I can't just connect my own "Router" (again I needed to correct her: Modem) I hang up the phone.
Also she accused me of hacking their devices because I'm not supposed to see my IP address... (My Modem told me on its web interface. I didn't even need telnet for that.)
I went to the ISPs head office, told the first desk as many technical terms as I could remember and got forwarded to something like the main technician.
He was a really nice guy. The only sane and qualified person I dealt with at this company. He asked me for my Address and Device Model, I told him my MAC and last internal IP, I had seen and he activated my internet access within a minute.
We talked a while about the stupid connector that ISP is using in the homes and he gifted me some nicer adapters to connect my modem to the wall.
Why do ISPs hate their customers that much?2
When starting a new project full of challenges, do not go to your technicians right away; go to your artists first - they will know what to do. Then go to your engineers - because they will figure out how to do it.4
So i made an appointment with the technicians from the Telekom a month ago to connect my new home to the network of my actual provider.
Yesterday, when the appointment was due, no one showed up. As expected sadly.
So i called my provider today and they told me that Telekom cancelled the appointment fucking yesterday morning.
So I'm without internet for the entire week until the next MAYBE appointment. Fucking great.4
When my boss told me this:
Boss: I have some bad news that I didn't want to tell you on the phone.
Me: So I'm fired?
Boss: No, the roof of the server room collapsed and most of the computers are really damaged.
Me: Then tell the technicians to start fixing, why are you telling me?
Boss: Now it is your job ...6
We were at technical meeting a while ago, they discussed our infrastructure implementation, all was good.
Then some motherfucker of our technicians, suggested that we should move to bitbucket, I fought fiercely to don't even think about leaving bitbucket.
Suddenly the cock swallowers bosses agreed to bitbucket, they submit their changes.
10 min after the meeting i broke into the biggest boss room, gave him my resignation letter, I just told him, signing your acceptance to move to bitbucket, you should sign this too.
I'm free now.3
ISP technicians came over to switch the router. The old one kept disconnecting. This is how they connected the LAN cables.
I'm like "Really...?" O_o4
I really don't like the atmosphere in hospitals. Only thing I like about hospitals are the beautiful nurses and doctors, esp those who look in the eyes when talking.
If you think about it, basically what a doctor is to a humans or animals is same as what a computer technician is to a computer.
Maybe a dozen decades down the future, the reality may be such that there will be a convergence between the doctors and computer technicians as humans start integrating humanoid elements in their body.
I think it's l inevitable.2
I got the Aero15. Had to send it in because ctrl+alt+shift+s (IntelliJ Preference menu) and some others critical shortcuts weren't working. Got a reply a week later.
"Thank you for using our service. The explained fault isn't actually a fault. If you want to use that button combination simply remap the FN key. Mind you this will disable any FN key combinations."
"What about all the other combinations?"
"Ok we returned it to the technicians who will do their best to repair it."
I await their response. But seriously, for a company that makes GAMING keyboards this is pretty embarrassing. I'm surprised it hasn't gotten more attention.
Well we all know about McAfee right
Well today i went to their online support and had a chat with one of their so called technicians. At one point of this so called assistance he asked me for remote control. Then as an employee of a renowned anti virus company he sent me a link to a java applet to be run in google chrome. I mean what the fuck. Didn't they get the note that chrome stopped supporting applets a long way back. Assholes1
Any recommended reading material for someone deploying a go web application for the first time?
I am trying to see if I can deploy a go app into one of my institution's test linux servers. I would have one of the technicians create the server, so It doesn't really matter what it is, but lets say for argument's sake that the servers in question are either an ubuntu server or a red hat/centos server. Any recommendations before I dive in?6
not sure if stack overflow mods are real developers/technicians or Garmmar Naz*s...
impatiently one usually waits for an answer after posting, once you get a notification for an activity on your post you later find out someone took their time only to fix your English.1
People that aren't into IT and act as if they are the best technicians in the world... People that tries to set the same windows resolution on two different monitors...