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I thought of posting this as a comment to @12bit float' post, but then decided it better goes out as a post by itself.
My second employer, where I am on my last week of notice currently, is building a no code/low code tool.
Since this was my first job switch, I was in a dreamy phase and was super excited about this whole space. I indeed got to learn like crazy.
Upon joining, I realised that an ideal user persona for this product was a developer. Wow! No code tool for developer. sO cOoL...
We started building it and as obvious as it could get, the initial goal was adoption because we were still at top of the funnel.
We launched an alpha release shortly followed by a beta.
Nobody used it. Tech XLT/LT kept pushing product and design team to run a feature factory so that their teams can use this tool.
The culture set by those two leaders was toxic as fuck.
Now, I decided to do some research and some more product discovery to understand why folks were not using it. Mind you, we were not allowed to do any research and were forced to build based on opinions of those two monkeys.
Turns out that the devs were really happy with their existing tools and our tool was another tool being forcefully added into their toolbox by the said XLT/LT.
Not only that, even if they decide to use our tool, out of pressure, they still cannot because the product was missing key capabilities like audit control and promotion from one environment to another.
Building those would essentially mean reinventing Github aka version control and Spinnaker aka CI/CD pipeline.
My new boss (I got 3 managers in 4 months because of high attrition across levels due to the toxic culture), thinks that tech XLT/LT are doing great and we all suck as a product and design team.
He started driving things his own way without even understanding or settling down for first 90 days.
Lol, I put in my resignation got out of that mess.
So agreeing to what our boy said here, no code tools are a complete waste, especially for a developer, and even as a non tech person, I prefer keyboard over mouse.2
One day, the Director of Web Ops (marketing role) submitted a ticket to update the list of product categories on the website’s navigation. Sounds like a simple ticket right? Just some html edits. Nope. Every day for three days, she changes her mind and adds new changes. What should have taken me 10 minutes stretched out to three days. She held up code review of my ticket because she kept making changes.
She had plenty of time to sort out what she wanted. That ticket had been sitting in the To Do pile for two days before I touched it.
She was being an asshole because she knew she could get away with it and I had no recourse: my direct manager was on vacation, the entire dev team was going to be laid off anyway so no one was going to defend us on “trivial” matters, and we were going to enter code freeze soon so she’d just argue it was critical business changes for our critical revenue season.
I suspect she was also just not good at her job. I never met her in person because she was hired during the 2020 pandemic and we were all working remotely. I did see her make a five minute presentation during an all staff meeting…and she didn’t come off too well. Her voice was trembling during her turn to speak…like she was not confident or not prepared.
She knew she was causing chaos but she put on this act of not knowing. She was definitely trained on our dev team’s practices for tickets and deployments. She knows about code review, beta testing, and user acceptance testing that has to happen before a ticket can be deployed.
It happened to be before Thanksgiving weekend 2020. Our deploy was going to happen on Tuesday instead of Thursday because Thursday was a holiday (no one would be working) and Wednesday was a half day.
Tuesday afternoon at 1pm, she messages me and the dev in charge of deploy about more changes! My time is already occupied because our Product Manager went on vacation and dumped a large amount of user acceptance testing on me. I scream at my computer at that point because I realize I’m in the ninth circle of hell. I tell the other dev in a separate message that Web Ops has been making changes EVERY DAY since I picked up that ticket.
Other dev tells her that we have to check with the C-suite executive for engineering because we’re not allowed to make changes to tickets so close to the deploy. This is actually the policy. He also tries to give Web Ops the benefit of the doubt because we’re not deploying on our usual day. He had to do that to so she didn’t feel bad (and so she doesn’t complain about us not working towards the company’s goals).
Other dev had to do the code changes because I was otherwise occupied with user acceptance testing. If I were him, I’d be pissed that I was distracted from concentrating on the deploy so close to the holiday.
Director of Web Ops was actually capable of even more chaos. I ranted about it before. For that dramatization and if you want to go down the rabbit hole, see: https://devrant.com/rants/4811518/...4