Big client, sells products in 30+ countries.

Tries to generate newsletter subscribers, so asks for a system to send a coupon upon subscription.

2 days later, client calls in panic. “We have too many subscribers, our marketeers say it’s a bot issue, can you do something?”.

Checked the data, checked analytics, turns out there’s a lot of referral traffic from freebie-sites, no sign from a bot issue.

Called the client back, “sorry, but there’s nothing you can do about that, you wanted your newsletter to become popular. Not you’re the victim of your own success”.

Client: “can we add captcha?”

Me: “why would you want to do that? You don’t even have a bot issue”

Client: “to make it harder for people to subscribe”

I tried to talk som sense in their heads, but after 3 times I gave up and implemented the damn captcha. It’s still there, doing nothing but annoying thousands of people, including me...

One week, and it turned out to be worse than that.

I was put on a project for a COVID-19 program in America (The CARES Act). The financial team came to us on Monday morning and said they need to give away a couple thousand dollars.

No big deal. All they wanted was a single form that people could submit with some critical info. Didn't need a login/ registration flow or anything. You could have basically used Google Forms for this project.

The project landed in my lap just before lunch on Monday morning. I was a junior in a team with a senior and another junior on standby. It was going to go live the next Monday.

The scope of the project made it seem like the one week deadline wasn't too awful. We just had to send some high priority emails to get some prod servers and app keys and we were fine.

Now is the time where I pause the rant to express to you just how fine we were decidedly **not**: we were not fine.

Tuesday rolls around and what a bad Tuesday it was. It was the first of many requirement changes. There was going to need to be a review process. Instead of the team just reading submissions from the site, they needed accept and reject buttons. They needed a way to deny people for specific reasons. Meaning the employee dashboard just got a little more complicated.

Wednesday came around and yeah, we need a registration and login flow. Yikes.

Thursday came and the couple-thousand dollars turned into a tens of millions. The amount of users we expected just blew up.

Friday, and they needed a way for users to edit their submissions and re-submit if they were rejected. And we needed to send out emails for the status of their applications.

Every day, a new meeting. Every meeting, new requirements that were devastating given our timeframe.

We put in overtime. Came in on the weekend. And by Monday, we had a form that users could submit and a registration/ login flow. No reviewer dashboard. We figured we could take in user input on time and then finish the dashboard later.

Well, financial team has some qualms. They wanted a more complicated review process. They wanted roles; managers assign to assistants. Assistants review assigned items.

The deadline that we worked so hard on whizzed by without so much as a thought, much less the funeral it deserved.

Then, they wanted multiple people to review an application before it was final. Then, they needed different landing pages for a few more departments to be able to review different steps of the applications.

Ended up going live on Friday, close to a month after that faithful Monday which disrupted everything else I was working on, effective immediately.

I don't know why, but we always go live on a Friday for some reason. It must be some sort of conspiracy to force overtime out of our managers. I'm baffled.

But I worked support after the launch.

And there's a funny story about support too: we were asked to create a "submit an issue" form. Me and the other junior worked on it on a wednesday three weeks into the project. Finished it. And the next day it was scrapped and moved to another service we already had running. Poor management like that plagued the project and worked in tandem with the dynamic and ridiculous requirements to make this project hell.

Back to support.

Phone calls give me bad anxiety. But Friday, just before lunch, I was put on the support team. Sure, we have a department that makes calls and deal with users. But they can't be trained on this program: it didn't exist just a month ago, and three days ago it worked differently (the slippery requirements never stopped).

So all of Friday and then all of Saturday and all of Monday (...) I had extended panic attacks calling hundreds of people. And the team that was calling people was only two people. We had over 400 tickets in the first two days.

And fuck me, stupid me, for doing a good job. Because I was put on the call team for **another** COVID project afterwards. I knew nothing about this project. I have hated my job recently. But I'm a junior. What am I gonna say, no?

How I went from loving my job to wishing i dont wake up tomorrow just to avoid it.

Ive been a backend dev in the company im at for 2 years now.

First year was a blast, i loved my work so much, I used to get so many random features to do, bug fixes, campaigns, analytics, etc..

Second year i started getting familiar with the part of the code that has to do with Search in our music streaming app. Nobody wanted to work on it, so i wanted to take initiative and start doing a few tasks.

A few tasks turned into sprints, and sprints turned into months worth of sprints. And because the code was the definition of tech debt, and because it was so messed up that changing one thing can blow up everything else, working on Search was not too fun.

However, people seemed to be happy search tasks are no longer piling up and someone is handling them so that used to make me feel good about it. They also gave me so much freedom and i felt like my own manager because no one told me what to do (not even my actual manager) they just let me be and were happy i was handling the part they want nothing to do with. I was also given an intern to mentor and have her work on Search tasks with me which turned out amazing.

During the last few months, I completely rewrote search, made it 10 times more performant in such a neat way, made an inhouse dashboard to automate certain tasks so we wont need to waste developers on them (all of which were extra effort on my own time without being asked), all meanwhile still tending to the fixes of the old implementation.

I felt so accomplished, and in a way, i felt like a lead (even tho im not managing any employees, i had so much freedom and I was literally responsible for everything about Search and if i decide to play with the sprint task order i can even do that).

Then 6 or so weeks ago my manager left the company, and while i thought id be a standalone team / person (single person teams are not uncommon in the company) i was instead put under someone else. Someone who likes to micro manage the fuck out of me. I have been happy working on shit code because it was my baby, my project, no one interferes and no one tells me what to do and everyone would call me the search lead (unofficially). now if i dont report to that guy every two hours he calls to see if im working. preplans sprints i no longer have a say in, and im the only dev who knows the code so all tasks go to me. I feel i got demoted so fucking much. I felt like a lead on a project and now im back to being a normal code minion. From deciding everything about a project to blindly following a some irrelevant manager's opinion. (who btw is making Search worse) And after all the extra effort i put in, after actually caring, after actually embracing Search as my responsibility i get rewarded with losing everything i liked about my job...My Independence. From feeling like a lead to feeling demoted. I am so demotivated.

I love the company, but this is hell for me and this made me hate a job i always loved. I am thinking of talking to the CTO asking to work on other stuff because i no longer want this. If i am to be a code minion at least let it be on code i like, let me go back to dealing with PMs, fuck my new manager I dont wanna work with that guy he can take the project along with all its poopoo.

Internet: YOU are nothing without me.

My phone: Th..That's not true! She cc..can make calls ww..ithout you...and ss...send texts. Sh..Sh..She plays offf..offline games sometimes and has ddd..downloaded music to her storage that she could llii.. listen to and has a sshh..shit load of memes stocked that she sss..sometimes laughs at. I AM usef...ffuul :-/

Internet *lighting up a cigarette*: hahhaa! You can survive without me. If this were 10 YEARS ago! There's not a slightest chance, today.

My phone *starts sobbing*: sh..shut up sshhhuut uu..up.

Internet *blowing smoke rings*: you think you're the ONLY device she owns?? She has too many of them, but guess who is connected to all those devices! ME! She can't function without me. Hell, the world can't function without ME!

Electricity *rubbing it's eyes from sleep* - what's all that noise??

Phone: 😶

Internet: 😶

Phone: 🙂

(I'm about to fall asleep and there's no power right now. Back up ain't working. Life sucks)

I finally did it. I finally got rid of that client in a positive, respectful manner.

So basically, my dad has a freelance colleague. For a side project that person asked me to make him a website. My dad mentioned to said person that my sister's boyfriend does web design (he's trained to use autocad for designing the structure of furniture, nothing fancy just straight lines and upside down doors that fail after a while..

So my brother in law charged the guy 400 money for the design. I charged the guy 200 for the programming because my dad forced me to drop down my price to fit the budget because business relationship and he obviously couldn't let my sister's boyfriend not make more money than he deserves.

In the end after waiting on the design for weeks (I literally saw him do it in photoshop all in 2 layers on his laptop in half an hour) I had to rush the project because the due date was coming up. I already had most of it done but I had to redo a good part of the front-end to fit the design structure. I also had to re-do the design in photoshop to get the images and colors I needed, then cut it up into html. So realistically, my sister's boyfriend barely did anything.

Now the deal was that I'd develop the website and perform any updates/upgrades to it. I'd also host it on my webserver for a monthly fee. My sister's boyfriend was to handle any and all content related support.

At first it was all good, I only ever spoke with the guy when he needed a feature added and he paid me well for it. Overall the hit I took in initial development was paying off. As time went by, my sister's boyfriend started ignoring the guy's calls and the guy started calling me instead.

Now, he had this deal with my brother in law where he could charge his time at 35 money an hour. That's about 4 times minimum wage for not doing much.
Then I started to basically take over all support, but I was only allowed to charge 30 an hour. Pretty reasonable still and I wasn't too busy so it was all good.

As time went by I ended up getting asked to do more and more minimal changes. At some point I had done so many minimal changes I had to charge the guy about 2 hours extra that month and he went completely mental saying I can't just work for hours without telling him beforehand. We decided I had to discuss a price before any change. I charged my time on the phone with him twice after that and both times he bitched about me being expensive and once he even said he wanted to leave.

Now comes the fun part. A week ago he had an issue that was 100% support related. He tried calling my sister's boyfriend but the guy obviously didn't pick up. He called my dad about it, and my dad ended up calling my my sister's boyfriend. Now this guy is so slimy, he purposely didn't hang up the phone knowing my dad would use his cell and assume the other party would hang up because calls cost money. The guy heard my dad call my sister's boyfriend and heard him pick up immediately. He went completely mental saying how he wants both of us to always reply and call him back immediately.

This guy was always my lowest priority. He didn't really make me money and his calls and requests were annoying and unnecessary. Add to that that I specifically didn't want to handle support and was forced into it anyway, while all 'design' things (up to figuring out where and how to display a visitor counter) absolutely had to go to my sister's boyfriend..
But regardless of that, I generally replied to his emails within 10-20 minutes and rarely more than 25 hours.

My dad agreed (for us) that we now both had to reply to him within 24 hours. I was now stuck checking my voicemail every couple hours because my sister's boyfriend sucks at life.

During his rant he threatened to leave me, again. That was the point where I said fuck it.

For the past week I've been ignoring his calls. When he emails me I don't take more than 5 minutes replying. This morning I found an e-mail with 4 requests;

He wanted me to make a content-related change;
He wanted me to give him access to the site's Google analytics;
He wanted me to add a feature and write a guide on how to use it;
And fucking finally, he wanted a 'token to transfer his website'.

I promptly emailed him back saying I added his email a week ago and that he'd gotten an email from Google about it then, that I'd changed the content he wanted me to, a price for the last dev task and a token for his domain name, adding that its valid for 35 days and that his new host can contact me to receive a backup file of his website.

Sadly, I do have this on 10-minute dev job to do, but then I'm invoicing him all jobs I haven't invoiced yet and he can find another host willing to deal with his insanity.

The best part is I lose a webhosting client but I'm sure he'll still ask my sister's bitched parasitic boyfriend whenever he needs a photo resized and he'll still pay him 35 money for 2 minutes of work.

Fuck customers.

!rant

I complained during a dev team review about the too many dev calls/meetings we have that are supposed to improve our productivity but instead feel like interrupting our work and line of thoughts when focusing on something.

I expected the team lead to bash me or say "Nooo, these meetings are important bla bla bla" but he received it quite positively and already changed how we do things.

The nightmare continues.

Currently dealing with a code review from a “principal” dev (one step above senior), who is unironically called a “legendary dev” by some coworkers. It’s painfully obvious he didn’t read the code, and just started complaining and nitpicking.

It’s full of requests to do things that make absolutely no sense, and would make the code an unmaintainable mess.
• Ex: moving the logic and data collection from the module’s many callers into the module instead of just passing in the data.
• Ex: hiding api endpoint declarations by placing them in the module itself, and using magic instance variables to pass data to it. Basically: using global functions and variables instead of explicit declarations and calls.
• Ex: moving the logic to determine which api endpoint to use, for all callers, into the view.

More comments about methods being “too complex” (barely holds water) right next to comments saying “why are these separate? merge them together!”

Incredulously asking how many times I’m checking permissions and how ridiculous it all is. (The answer? Twice.)

Conflating my “permissions” param and method names with a supposedly forthcoming permissions system overhaul, and saying I shouldn’t use permissions because my code will all have to get rewritten. Even if that were true, and it’s likely not, the ticket still needs to use the current permissions. I can’t just ignore them because they might be rewritten someday.

Requests to revert some code cleanup because the reviewer thought the previous heavily-nested and uncommented versions (with code duplication) were easier to read. Unsurprisingly, he wrote them.

On the same ticket, my boss wants me to remove all styling and clientside validation, debouncing, and error messages from a form. Says “success” and “connection failed” messages are good enough. The form in question sends SMS and email using arbitrary user input for addresses. He also says it shouldn’t be denounced on the server, and doesn’t want me to bother checking permissions. Hello, spam!

Related: the legendary dev reviewer says he can’t think of a reason why we would want to disable the feature for consumers, so I should remove the consumer feature flag.

You can’t make this stuff up.

So yesterday I deployed a build on our release environment and i had added a new rest api end-point which I needed to test.. A heads up though, its written in java spring and the entire flow consisted of too many calls/returns from various other java & python services.. Also to make things worse, the entire deployment is a really cumbersome process as you need to copy the build from one box to another..

After like almost 4-5 hours of debugging, adding logs left right & center, crazy upload speeds (yaa this is sarcastic) and frustation at its peak, I found the issue..

There was an if condition that was checking for equality between an enum constant & an enum in a request aaaannnnnddd

*Drum roll

THE CONSTANT ENUM BELONGED TO THE WRONG PACKAGE HENCE ALWAYS EVALUATING TO FALSE... ALSO, BOTH THE ENUMS IN THE DIFFERENT PACKAGES ARE IDENTICAL... FUCCKKKKKKK MY LIFE

😑🔫

The website for our biggest client went down and the server went haywire. Though for this client we don’t provide any infrastructure, so we called their it partner to start figuring this out.
They started blaming us, asking is if we had upgraded the website or changed any PHP settings, which all were a firm no from us. So they told us they had competent people working on the matter.

TL;DR their people isn’t competent and I ended up fixing the issue.

Hours go by, nothing happens, client calls us and we call the it partner, nothing, they don’t understand anything. Told us they can’t find any logs etc.

So we setup a conference call with our CXO, me, another dev and a few people from the it partner.
At this point I’m just asking them if they’ve looked at this and this, no good answer, I fetch a long ethernet cable from my desk, pull it to the CXO’s office and hook up my laptop to start looking into things myself.

IT partner still can’t find anything wrong. I tail the httpd error log and see thousands upon thousands of warning messages about mysql being loaded twice, but that’s not the issue here.
Check top and see there’s 257 instances of httpd, whereas 256 is spawned by httpd, mysql is using 600% cpu and whenever I try to connect to mysql through cli it throws me a too many connections error.

I heard the IT partner talking about a ddos attack, so I asked them to pull it off the public network and only give us access through our vpn. They do that, reboot server, same problems.

Finally we get the it partner to rollback the vm to earlier last night. Everything works great, 30 min later, it crashes again. At this point I’m getting tired and frustrated, this isn’t my job, I thought they had competent people working on this.

I noticed that the db had a few corrupted tables, and ask the it partner to get a dba to look at it. No prevail.

5’o’clock is here, we decide to give the vm rollback another try, but first we go home, get some dinner and resume at 6pm. I had told them I wanted to be in on this call, and said let me try this time.

They spend ages doing the rollback, and then for some reason they have to reconfigure the network and shit. Once it booted, I told their tech to stop mysqld and httpd immediately and prevent it from start at boot.

I can now look at the logs that is leading to this issue. I noticed our debug flag was on and had generated a 30gb log file. Tail it and see it’s what I’d expect, warmings and warnings, And all other logs for mysql and apache is huge, so the drive is full. Just gotta delete it.

I quietly start apache and mysql, see the website is working fine, shut it down and just take a copy of the var/lib/mysql directory and etc directory just go have backups.

Starting to connect a few dots, but I wasn’t exactly sure if it was right. Had the full drive caused mysql to corrupt itself? Only one way to find out. Start apache and mysql back up, and just wait and see. Meanwhile I fixed that mysql being loaded twice. Some genius had put load mysql.so at the top and bottom of php ini.

While waiting on the server to crash again, I’m talking to the it support guy, who told me they haven’t updated anything on the server except security patches now and then, and they didn’t have anyone familiar with this setup. No shit, it’s running php 5.3 -.-

Website up and running 1.5 later, mission accomplished.

Was just recalling one of the worst calls I ever got in IT...

Many years ago we had a single rack for all of our servers, network and storage (pre virtualization too!).

We had a new security system installed in the building and the facilities manager let the guy into the server room to run all the sensor cables in because that is where they wanted their panel... the guy was too lazy to get up on the roof and in the attic repeatedly so after he checked it out he went around every where and drilled a hole straight up where he wanted the sensor wire to go... well the server room was not under an attic space... when he found he had drilled through to the out side... HE FILLED IT WITH EXPANDING FOAM.... the membrane on the roof was damaged... that night it rained... I got a call at 4 am that systems were acting funky and I went in... when I opened the door it was literally raining through the corners of the drop ceiling onto the rack... An excellent DR plan saved our asses but the situation cost the vendor's insurance company $30k in dead equipment and another $10k in emergency labor. Good thing for him we had so little equipment in that room back in.

Moral of the story... always have a good DR plan... you never know when it will rain in the server room.... :)

The tale of the asinine Typescript framework guy continues:

>guy makes a framework
>promotes it
>people don't wanna use it because it's mediocre
>doesn't care, he still promotes it
>people started criticizing his framework
>won't listen
>calls his critics haters
>thinks PH tech guys are way behind the world
>says a lot of bad takes in tech himself
>such as NodeJS used as a front-end
>people tryna correct his bad takes
>calls them haters too
>people start complaining
>gets banned in many PH tech communities
>except one
>total windbag in there
>somebody calls him out, explains why they hate him
>he says his framework will be famous and we will all be eating dust
>heckler tells him he is not only the person in the open source community and tells him a famous Filipino open source contributor
>says he doesn't know this famous contributor and he doesn't care
>challenges heckler to confront him face to face
>heckler calls his bluff and gives a place and time to meet
>big guy agrees to meet
>people are clamoring for him to shut up
>admin tells him and the heckler to shut up
>big guy pushes it
>calls the admin (female) a puta (whore)
>gets banned
>goes on Facebook saying that his heckler will not show up in that place despite it being the favorite hangout place of the heckler since 2017
>that he is being banned because of haters
>people call him out on his Facebook posts and he takes them down
>people in the tech community started thrashing his Github with prank forks and PRs
>guy tries to shame them on Facebook
>gets rekt by tech people
>goes on Twitter saying that backward PH devs are oppressing him
>even tagging the famous devs

@marcusignacius I have lost total sympathy for this guy and his framework. Arrogant, petulant, childish, and uncharitable. honestly he brought this on himself.

Somebody honestly slap him this rant on Twitter pretty please.

I was asked to fix a critical issue which had high visibility among the higher ups and were blocking QA from testing.

My dev lead (who was more like a dev manager) was having one of his insecure moments of “I need to get credit for helping fix this”, probably because he steals the oxygen from those who actually deserve to be alive and he knows he should be fired, slowly...over a BBQ.

For the next few days, I was bombarded with requests for status updates. Idea after idea of what I could do to fix the issue was hurled at me when all I needed was time to make the fix.

Dev Lead: “Dev X says he knows what the problem is and it’s a simple code fix and should be quick.” (Dev X is in the room as well)

Me: “Tell me, have you actually looked into the issue? Then you know that there are several race conditions causing this issue and the error only manifests itself during a Jenkins build and not locally. In order to know if you’ve fixed it, you have to run the Jenkins job each time which is a lengthy process.”

Dev X: “I don’t know how to access Jenkins.”

And so it continued. Just so you know, I’ve worked at controlling my anger over the years, usually triggered by asinine comments and decisions. I trained for many years with Buddhist monks atop remote mountain ranges, meditated for days under waterfalls, contemplated life in solitude as I crossed the desert, and spent many phone calls talking to Microsoft enterprise support while smiling.

But the next day, I lost my shit.

I had been working out quite a bit too so I could have probably flipped around ten large tables before I got tired. And I’m talking long tables you’d need two people to move.

For context, unresolved comments in our pull request process block the ability to merge. My code was ready and I had two other devs review and approve my code already, but my dev lead, who has never seen the code base, gave up trying to learn how to build the app, and hasn’t coded in years, decided to comment on my pull request that upper management has been waiting on and that he himself has been hounding me about.

Two stood out to me. I read them slowly.

“I think you should name this unit test better” (That unit test existed before my PR)

“This function was deleted and moved to this other file, just so people know”

A devil greeted me when I entered hell. He was quite understanding. It turns out he was also a dev.

Project in college, many moons ago.

Team is building a robot for a project. Nothing too crazy, it does some simple tasks like walk along a path and shit.

3 weeks for the project. 3 team members.

The largest graded part of the project is the ability to follow a path based on vision.

The 3rd member INSISTS on doing that part, he says “I want to prove to the professor that I am the smartest in the class so he helps me get a work term.”

Of course, my other partner and I see this as the complete selfishness of a child who will never be employed anywhere worth talking about anyways. He is a big asshole about it and we end up giving in.

## Week 1

We get our parts done (working together the way a team would) without his help.

He struggles, hits walls, complains. You know, dumbass grown child stuff...

## Week 2

We offer to help since we are done. He refuses. The teacher sees all of this and doesn’t like it at all.

After class the 2 of us go to the teacher and let him in on the details. The guy insisted, he is struggling and will not take help etc.

Teacher goes and talks to him and tells him it is a team project for a reason and that we should be helping. He says yes.

Then he misses the rest of the classes that week and send an email saying...

“Since everyone decided to keep interrupting me and breaking my train of thought, I could not get anything done in class. Therefore I will be staying home to finish the project from there.”

And to top it off, he didn’t even take home the robot’s connectors he needed to do the damn thing. Haha.

## Week 3

We know he wasn’t going to get it done, so we approached the teacher. We make it clear that we have done all we can and that we are not ok with losing marks because of this.

Since we are both good students that he likes, he decides to give us an option.

You can take a 50% on his part even if he doesn’t get it done (for trying to help) or we can do it ourselves and he won’t get the marks if he doesn’t finish.

## Night before

We say fuck it and do the thing.

In fact, since we were learning Java at the time we decided to do it in Java. Our other prof sees us playing with robots and gets excited, he stays with us and suggest improvements.

In the end we rewrite all 3 robot functionalities in Java and hand in the project the next day.

## The day of

Partner 3 comes into class and says this...

“That walking path part is impossible, I didn’t get it done, but I bet nobody else did either. So at least we will get a 60% on the other 2 parts!” (With a big shit eating grin)

Prof calls our group up. We walk up and the prof looks at the 3rd guy and says.

“Since you have decided to do your part alone, we will have you present your part alone at the end of the groups”

He tries to say something but the prof cuts him off and tells him to sit down.

We show all of our code and the robot does everything perfectly.

Groups go by, now it’s that guys turn.

He says that the walking part was impossible but seems to realize right away that he just saw EVERY other group get it working.

The teacher ask him to stay after class.

## Result

We got a 98 (prof said he was hoping we would have done in VB like asked but he liked the result a lot).

Other guy gets a 5% for his non-working spaghetti code on 0s on the other 2 sections. He blames us, of course.

Bonus Content:

That same asshat above once said this to me...

“I don’t indent my code so that if I work for a company and no one else can understand the code then I am unfireable!”

Yes, he wrote all code like this...

const Example = () => {
Stuff
More stuff
For() {
Stuff
If() {
Stuff
}
}
}

Fuck that guy🖕🏽

In my previous company we developed a CRM web app for the company to use internally and it was in my humble opinion really easy to make sense of, but for some freaking we kept getting calls whenever someone got an error, and our default response was always to send us an email, then we will get back to you, as it was mostly stupid things they called about, for example, a customer might have to be status terminated, before you can click button A, button A would then be disabled and employees would call asking why. Apparently, people got annoyed by our response and went to the management, to get some guidelines as to when they could call the "development apartment" for help, so the management sends out some guidelines as to when they could call, write or whatever... The following was done without consulting us in any way ANY WAY AT ALL!... Because we all know management knows fucking best, and why bother asking the people that sit with it every day, and the way it was done was by saying:

If the background color on your error is red, it means the error is fatal and you can call the developers immediately, if its orange send an email and they will answer within 48 hours LIKE WTF... Seriously???. That was basically it, and honestly we had just been using colors, without much thought to it ofc red, was an error etc. But they we're not "OMG EVERYTHING IS BREAKING" alert, so we decided to use a couple of hours refactoring the color of the flash errors, and after that, we did not have many red alerts(None, yes none what so ever) We changed all the red ones to orange, and introduced some new colors. That worked for some time around 6 months or so, but then people obviously started calling again like, why even bother... So we created a simple service desk, blocked all incoming calls to our phones that were from regular employees, heard a lot of complaints about this from the employees, management was mad, we had so many meetings with those top paid management fuckers that know everything (way better than you and me), about how to handle this. As it took way too much of our time, that people couldn't bother trying simple things, or make some sense as to why a button is disabled etc. We ended up "winning", was allowed to block calls for some time, till the employees had learned to use a freaking simple service desk, it's not fucking rocket science Okay, stop being a pain in the ass... And it actually fucking worked! Most relaxing time after people got a hang of using the service desk instead of calling life was good after that... <3

We have a new hire, and he doesn't know much so he is receptive when given feedback on better ways to handle a situation...Or at least, he appears that way. Until the next time and he didn't listen at all.

Today I'm working on the front end to match his API calls. I ask him about a list of options for one of the fields, as he didn't provide that info initially. No worries, there was a lot, easy to miss. He responds with a list of ~100 options, which he copied and pasted from, I'm assuming, their documentation. I tell him that's too many options to hard code, as there is an easy chance to have an error or for there to be one added or deleted, and ask if there is an API endpoint to get the list.

He then asks if I need the key and value, or just key. I tell him if he needs the value(human readable) then he can send me just the value, otherwise both. He says he just needs the key, so I let him know that I need both then, as the value is human readable. He says okay.

He proceeds to make the endpoint, I test it. Then I look at the code he wrote. Not only did he not send me both, he just sent the keys, but he hard coded all 100 keys as opposed to making the call to the external API.

Storytime!

(I just posted this in a shorter form as a comment but wanted to write it as a post too)

TL;DR, smarts are important, but so is how you work.

My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.

I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )

At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.

However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.

The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.

At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...

What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).

I eventually figured out that the reason I was assigned / requested was simple:

1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.

2. The engineers trusted me. It was that simple.

They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)

I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.

The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.

But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.

In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.

Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.

Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.

The more I'm on here the more I remember all the shit I have had to deal with in the past.

Anyway, lets rant! I just moved cities after college to be closer to my family, I didnt have any work lined up at that stage but started job hunting the moment I was settled in, I did some freelance for smaller companies to stay afloat.

Eventually I got a job at this agency startup where "SEO" was there main focus, still very inexperienced they put me on frontend and data capturing but will teach me how to code using their systems in due time. At this stage I was getting paid minimum wage, but I was doing minimum work and it wasnt that bad.

A new investor bought 49% of the company and immediately moved into the office space to focus more on marketing (He was one of those scaly marketing guys that will sell you babies if he could get his hands on enough to make a profit).

This is where everything starts going to shit. He hires a bunch of "SEO Gurus", fills up the small office with people like sardines squished together. Development was still our main money maker at this stage, so there where 3 new more senior developers at this stage and I started learning a lot really fast.

Here are some of the issues we had to deal with:

1. Incentives - Great more money, haha! No, No, you where 5 minutes late so you only get half of the promised amount.

2. For every minute you are late we will deduct it from you paycheck (Did I mention I was getting paid minimum wage).

3. If you take a smoke break we will dock it from your pay.

4. Free gym membership to the gym downstairs, but you can only go once a week during your lunch.

5. No pay raises if you cant prove your worth on paper.

He on purposely made up shitty rules and regulations to keep us down and make as much profit as he could.

Here are some shitty stuff he has done:

1. We arent getting a 13th check this year because the company didnt make a big profit - while standing next to his brand new BMW.

2. Made changes over FTP on clients work because we where too slow to get to it, than blames me for it because its broken the next day and wants to give me a written warning for not resolving the issue Immediately. They went as far as wanting to fire me for this, gave me 1 day notice for meeting and that I can bring a lawyer to represent me (1 day notice is illegal, you need 5 days where I am from), so I brought a lawyer since my mom was a lawyer. They freaked the fuck out and started harassing me about this a week later.

3. Would have meetings all the time about how much money the company is making, but wont be raising our pay since no one has proven they are worth it yet.

4. Would full on yell at employees infront of the entire office if they accidentally made an mistake on a clients project.

One one occasion I took a week off for holiday, my coworker contacted me to ask a question and I answered that I will handle it when I am back the following week. Withing 2 hours my other boss phones me in a rage, "he is coming to fetch the company laptop from my house in 5 minutes, he will let me know when he arrives. Gives me no time to talk at all and hangs up - I have figured out what has happened by now so when he showed up he has this long speech about abandonment, and trust and loyalty to the company. So I pass him my laptop once he shut up and said: "You do know I am on holiday leave which you approved, right?", he goes even more silent and passes me back my laptop without saying anything, and drives off.

While the above was happening Douche manager back at the office has a rage as well and calls the whole office (25 people) to a meeting talking about how I abandoned the company and how disgraceful that is.

Those are the shitty experiences I can remember, there where many more like this. All of the above eventually led to me going into a deep depression and having panic attacks weekly, from being overworked or scared to step out of line. Its also the reason I almost stopped coding forever at that stage. I worked there for 2.5 years with the abuse.

I left 2 weeks after the last shit show, I am ok now and have my anxiety and depression well under control if not almost gone completely.

Ran into Douche Manager a few months ago after 9 years, the company got bought out and the first person they fired was him. LOL! He now has his own agency and is looking for Developers (They are hard to find he says), little does he know I spread his name far and wide to all and every Dev I knew and didnt know to avoid working for him at all costs. Seems like word of mouth still works in this digital age.

Thanks for reading this far!

As many of you are, I am too a 24/7 IT support for the whole family.

One time I was going back to uni for the week on a bus when my mom calls that her facebook is acting wierd. You guessed it, it was a virus. Then after 10 minutes of struggling I asked my sister to take the phone because she would understand the technial terms more easily and I didn't have mobile net or wifi at the time to use teamviewer. After 10 more minutes the virus was gone and I explained what happened and what not to do next time.
Later that day her friends got the same virus and my mother proudly told them that she already gotten rid of it and helped them remove it too.

I'm starting to feel super frustrated with my job.
Sometimes I feel like people who work for large tech companies must have it easy. My company is trying to do this digital transformation thing. Modern development practices Scrum, agile, CI/CD etc. So I was put on a team to work on a project with this new methodology. The idea was we would build the front end and interface with the core systems via service calls. Of course it didn't work out that simple and we had to add our own server side stuff but whatever. It's really hard without a point of reference for any of this stuff. We don't have established coding standards, the data we are working with is a mess, incompetent vendors, the infrastructure team supporting the environments can be such arrogant fucks when we need their help to get shit done. The team also doesn't have any members who really know the core systems well. I am the only developer on the team who is an employee of the company the rest are contractors who are in and out. Last week it was literally just me. This is my first job out of school btw I've been here a year now. I guess I just feel frustrated that I have to figure out so much on my own I don't really have many senior devs at the company I can look to. And on the team I've sorta ended up in an unofficial leadership position. Feels like a lot on my shoulders. I feel like if i could have worked for a bigger company I could learn to do a lot of things better. I feel like there's too much on me for the amount of experience I have or am I wrong ?

Fucking telecom and their shady ways of providing "service". Don't even need to consider paying for porn sites when my isp comes along with its own, overpriced service to fuck a customer in every way possible.

Probably other providers as well, but for now I'm fucking pissed at them because they already scammed my grandmother twice, when it comes to internet speed, probably because they thought she wouldn't notice either way.

My grandmother's residence can receive up too 200mbps, so she got a plan according to that. Installation of the router was included as a one time fee.

This is where they first scammed her, imo. They installed a router, that can route 100mbps at max. At first I though she got a plan for that speed.
An elder telecom technician, who was investing a completely irrelevant issue, switched it out for one than can handle uo to 1tbps. He had no obligation to do so and he didn't charge anything.
Seriously, probs to that one guy. He openly stated that telecoms pulls off this scam and switched it for free, since they have many of routers lying around anyways (I wonder why 🤔🤔🤔)

Anyways, guy switched out the router and BAMM! from ~80mbps to ~170, iirc.

Fast forward a couple of months I notice internet speed is capped out at 76mpbs. Capped out way to perfectly, to just blame the cable. But obviously the guys over at customer support do exactly that.

Calls telecom: "yeah, your contact only goes up to 100, 76 because of the cable. You need to pay extra to get up to 176".

Excuse me, what the fuck did you just say, shit nugget? We should pay extra for something you contest from us?

Yo, Mister ChromosomOverflow, don't think that relaying the responsibility to another number to call will put you out of the fucking shit you tried to pull off.

Edit: The contract states up to 1000, 200 or 100mpbs download depending on what the cables allow and in case of 200 there's 100mbps upload, but we also get capped out there at 20. I wish these fucker one gang rape per non-received mpbs

If you wanna think that I'm a bad programmer, that's ok, but I can't put up anymore with Xcode.

Jesus Christ. An entire afternoon spent trying to make an array with two dimensions. I tried every fucking way I found in SO, in the apple site and in every another site that I found in my way.

First: For every example for Swift 3 there's another 10 for Swift <3.

Second: Mutable arrays, as I'm noticing, aren't a thing anymore, so, to declaring array size we go! Except it's impossible to. Tried 3 different ways. Not a single one worked.

Third: Actually, one of the 3 tries worked, for int arrays, and for some obscure reason it won't work for strings, as declaring the array as [String] is too general for swift, I mean, I completely agree with it, a [String] array could contain anything right???? FUCK NO. IT CONTAINS STRINGS YOU FUCKER!!!!

I swear, if the equipment was mine and not from the office, I would have thrown that piece of shit which disconnects from the fucking computer every 30 seconds that apple calls keyboard out of the window already.

Why the fuck do I need to develop for iOS in swift/xcode?? There's so many cross platform alternatives out there, good ones in fact, but no, we must build the applications natively or else the phone will catch on fire according to my boss.

I kinda liked Apple until now.
From now on? Fuck Apple.

When youre hired as a programmer and you miss programming. you code at home Because your work wont let you. Too many documents to create, too many tickets(IT operations) to create and too many phone calls(follow up on IT operations).

It feels like im wasting my days on a job that i dont care. Thank God for self projects.

Trying to manage and develop five massive projects does not leave much free time and does not do much for my sanity.

So I figure since I straight up don't care about the Ada community anymore, and my programming focus is languages and language tooling, I'd rant a bit about some stupid things the language did. Necessary disclaimer though, I still really like the language, I just take issue with defense of things that are straight up bad. Just admit at the time it was good, but in hindsight it wasn't. That's okay.

For the many of you unfamiliar, Ada is a high security / mission critical focused language designed in the 80's. So you'd expect it to be pretty damn resilient.

Inheritance is implemented through "tagged records" rather than contained in classes, but dispatching basically works as you'd expect. Only problem is, there's no sealing of these types. So you, always, have to design everything with the assumption that someone can inherit from your type and manipulate it. There's also limited accessibility modifiers and it's not granular, so if you inherit from the type you have access to _everything_ as if they were all protected/friend.

Switch/case statements are only checked that all valid values are handled. Read that carefully. All _valid_ values are handled. You don't need a "default" (what Ada calls "when others" ). Unchecked conversions, view overlays, deserialization, and more can introduce invalid values. The default case is meant to handle this, but Ada just goes "nah you're good bro, you handled everything you said would be passed to me".

Like I alluded to earlier, there's limited accessibility modifiers. It uses sections, which is fine, but not my preference. But it also only has three options and it's bizarre. One is publicly in the specification, just like "public" normally. One is in the "private" part of the specification, but this is actually just "protected/friend". And one is in the implementation, which is the actual" private". Now Ada doesn't use classes, so the accessibility blocks are in the package (namespace). So guess what? Everything in your type has exactly the same visibility! Better hope people don't modify things you wanted to keep hidden.

That brings me to another bad decision. There is no "read-only" protection. Granted this is only a compiler check and can be bypassed, but it still helps prevent a lot of errors. There is const and it works well, better than in most languages I feel. But if you want a field within a record to not be changeable? Yeah too bad.

And if you think properties could fix this? Yeah no. Transparent functions that do validation on superficial fields? Nah.

The community loves to praise the language for being highly resilient and "for serious engineers", but oh my god. These are awful decisions.

Now again there's a lot of reasons why I still like the language, but holy shit does it scare me when I see things like an auto maker switching over to it.

The leading Ada compiler is literally the buggiest compiler I've ever used in my life. The leading Ada IDE is literally the buggiest IDE I've ever used in my life. And they are written in Ada.

Side note: good resilient systems are a byproduct of knowledge, diligence, and discipline, not the tool you used.

FUCK APPLICATION LEVEL FIREWALLS!

So i cam online today, thought already lets open the shitty outlook webmail client. Holy crap .... thats way to much mails. Many of them are missed teams messages. So i open up teams and holy crap. Like every third dev in my company send me a message screaming "gitab is not working!!!".

Yesterday i updated it so imediately get in panic mode - what the shitty hack have i done?!

So yeah gitlab seems to be working just fine, everything is speedy and responsive, so i call one of my fellow devs and ask him whats wrong? And he is like oh yeah there comes a ldap error saying timeout or something.

I try to login with active directory. Works like a charm. Try another account, same problem?!

Google the problem, search gitlab tickets. Nope there is no open bug or sth. like this.

So alright lets call the network guy. "Yo, can you check if there is something ldap-like getting blocked to the gitlab server?" - He is like oh yeah damn like almost every damn request is getting blocked. Ah wait, there was an firewall update yesterday too. Yeah ldap is no longer ldap. BLOCK THAT SHIT!

After 10 minutes of figuring out what shitty type is detected by the firewall and what needs to be whitelisted to make it fucking work again it seems to work.

But ha no, there is another update rolling on, so same shit like 15 minutes later.

Now it seems to work and i have to inform every damn fcking developer that it works again. And yeah alright you sent a mail, but fuck it, i will call you though! So yeah just answering calls, mails and chat messages. Like why the fuck cant you read your mails like a damn normal person?!

An app I'm making for a client currently has 23 "pages" that are simply web views.
Most of those pages have A HREFS which open other pages (some external pages that I have no access to as a developer).
Of course, some of the links aren't HREFS and are javascript calls to change the content on the screen without going to another page. So the user thinks they have gone to another web page when then system doesn't recognise it as another page...
Additional to this, there are multiple versions of the pages depending on which language the user has selected in the app.

And nobody seems to have considered how the default back button handles all these possible eventualities (whether it can go back to previous web page, IF it was an HREF and not just JS mimicking a new page (and how would my webview even catch that), and of course IF the language hasn't changed during the user journey etc etc)

Am I wrong for being annoyed about this? Am I the dick for not developing a clean solution to it? Or am I justified because webviews have no place inside an app!

I'm sort of hoping apple deny this app due to too many web views :S

Too many calls because of unread emails.

But didn't turned on the laptop.

Had fun on beach, enjoyed too much as it was my first marriage anniversary.

When you have so many phone calls that you can't write any code in a journey...

So how do you find motivation to finish a work project which is supposed to "go long"?

So, umm, this is weird, but i have been in this situation a few times and i am not sure if i deal with them correctly.

- the company proposes a brand new feature : a feature which never existed in the product before.
- they have high level directions (both business logics and technical) on how its supposed to be build
-they set vague but comfortable timelines (20-30days) to complete it
- they align me as the main dev for frontend, some x guy for backend , some y guy for parallel frontend (ios/web) and kinda forget about us.
- the business requirements are evolved/cleared as we go on making the product, the backend keeps on providing evolving apis which get stable over time.
- the business ppl shows that yeah there is no pressure and we won't mind extending this for release as other systems will be "obviously" taking time.
- our (the folks on new feature) feature is sidelined .nd we are rarely talked about until we reach those deadlines and at that time we are questioned.

I... am not a powerful performer in these situations. adding a new feature required solving some major problems again and again , while solving smaller problems too, so as the product finally takes shape . for eg:
1. i will start fast by adding all the possible screens, their abstract code, their navigation logic, their xmls etc
2. then based on designs, i will try creating designs a bit
3. then once the apis arrive, i start adding them and modify the logic to handle those.
4. meanwhile many smaller problems come up , like when sending an image from one screen to the previous screen, the thumbnail don't show up, so i spend 5+ hours ensuring that it works precisely . or how i could make 3 api calls in async and make the upload flow better.

5. this goes on for days, until and i and other people start to realise that my project is not upto the point of completion

i keep getting distracted from the original goal of making a working poc first and then fixing the nuances

Actually there are some things:
- Knowing when to stop or switch off from work;
- Too many video calls and meetings;
- No lunch time with team mates;

And many more that I'm sure that I'm forgetting 😅

#Suphle Rant 9: verbatim exception scare

In multiple rants, I've bitched about laravel stealing suphle features. By some very weird coincidence, it appears I've been given a taste of my own medicine. Let me explain:

We're having a chat this morning on a laravel group chat when someone says he uses their notification component a great deal. Curious, I ask him what he uses it for since I only used it sparingly during my laravel days. To pry an answer out of him, I ask whether he uses them for sending app error alerts to a slack channel, and he responds with an eerily familiar term. I quickly look it up and the results on the docs are chilling: errors can be sent to bugsnag (which suphle has an integration for), sentry and Co. Errors can either be broadcast or disabled. Specific kinds of errors can be caught. My heart sunk. My brother called for something while I was going through it and I was struggling to pull myself together

Their exception component is almost identical to mine and I'm only just realising. It's shameful that I'm just learning about functionality present since 5.8. I thought my creation was novel. BUT! The good news is, the implementation differs

Too many errors went unnoticed during my time there because error broadcasting is optional. Since none of my colleagues read that part of the documentation, we were firefighting by pulling and wrangling production error logs. This informed their abolishment in suphle altogether

A relatively minor difference is in the APIs –their philosophy makes significant use of global functions, violating SRP, etc.

But the most important difference, that still cheers me up, is that they only catch known errors. Suphle has a construct for isolating calls to a decorated service. Any unforeseen error to occur during its execution will do a series of things before control is returned to the caller