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Anyone reading these emails we are sending?
I work at a small place. A few users are using an application at our place that I develop and maintain. We all work remotely.
I announce by email to these few users a new version release of said application because of low level changes in the database, send the timeline for the upgrade, I include the new executable, with an easy illustrated 2 minutes *howto* to update painlessly.
Yet, past the date of the upgrade, 100% of the application users emailed me because they were not able to use the software anymore.
Or I have this issue where we identified a vulnerability in our systems - and I send out an email asking (as soon as possible) for which client version users are using to access the database, so that I patch everything swiftly right. Else everything may crash. Like a clean summary, 2 lines. Easy. A 30 second thing.
A week pass, no answer, I send again.
Then a second week pass, one user answers, saying:
> well I am busy, I will have time to check this out in February.
Then I am asking myself:
* Why sending email at all in the first place?
* Who wrote these 'best practices textbooks about warning users on schedule/expected downtime?'
*How about I just patch and release first and then expect the emails from the users *after* because 'something is broken', right? Whatever I do, they don't read it.
Oh and before anyone suggest that I should talk to my boss about this behavior from the users, my boss is included in the aforementioned 'users'.
Catch-22 much ? Haha thanks for reading
Hey, i am an idiot when it comes to web development and i wanted to kindly ask a question.
I am developing a blazor wasm webapp and i want to give the user some kind of onboarding process. the kind where some parts of the ui are highlighted with explanation on what which button does or area of ui is for.
how do you call something like that? I just need something to google for.
Thank you for your invaluable time and again sorry for my stupidy4