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Welcome back to practiseSafeHex's new life as a manager.
Episode 2: Why automate when you can spend all day doing it by hand
This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:
- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.
- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.
- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.
- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?
- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.
- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.
*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.
and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.
- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.
... Heres hoping my head continues to not have a bullet hole in it by then.
Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.
And remember to always practiseSafeHex13 -
> Customer logs Jira ticket claiming app is not working
< I restart the app, investigate and explain tht their server has issues
ø Client closes the ticket as Resolved
-- a couple of days pass by ---
> Customer logs Jira ticket claiming app is not working
< I restart the app, investigate and explain tht their server has issues
ø Client closes the ticket as Resolved
-- a couple of days pass by ---
> Customer logs Jira ticket claiming app is not working
< I restart the app, investigate and explain tht their server has issues
ø Client closes the ticket as Resolved
-- a couple of days pass by ---
<...>
< I log a JIRA ticket explaining what and how is wrong with the server with suggestions how to fix the problem so the app will not crash any longer (client own the server, has his own sysadmins -- I don't even had permissions to open syslog.. had to hack dmesg on their PROD server to pin-point the issue)
> no reaction from customer for weeks. I ping the ticket
× app crashes again
> no reaction from customer for weeks. I ping the ticket
> customer leaves a comment that their sysadmins are looking at it trying to figure out what might be wrong (ignoring what I wrote in ticket's description??? srsly?)
× app crashes again
< I post detail investigation details: snips from logs, screenshots, everything with crystal clear explanations.
> no reaction for weeks
......
well that's fun..6 -
College Graduate joins the team, assigned the first jira story.
Perfect logic, variable naming can be improved, but I can let that go, since the logic was good.
Rejected the implementation in fisheye because she used
if()
{
//
}
Instead of
if(){
//
}
What's wrong with me...6 -
JIRA. Fucking JIRA. Everybody just fucking hates it. It tops the list of shit pieces of software by a fair margin, followed by JIRA in second place and JIRA in 3rd. It's fucking unusable without superpowers and endless patience. It does whatever it goddamn pleases and randomly sends your precious input that you so carefully crafted anxiously avoiding to press one wrong key to the happy hunting grounds.
Fuck you, JIRA.
- Every developer. Really every.17 -
PM: Hey listen, client sent us his feedback about the app that we need to fix, they wont take time.
Me: Sure no problem.
5 Minutes later:
*Receives email*
*checks email*
15 easy tasks that take not time to finish BUT they are put inside ONE FUCKING TASK ON JIRA! WHAT THE ACTUAL FUCK IS THIS SHIT! 15 IN ONE YOU DUMB FUCK!
MOVE YOUR LAZY ASS AND WRITE EACH IN ITS OWN MOTHERFUCKING TASK!
Another reason on why I hate humans -_-1 -
“You have a Jira?”
“You need a Jira, first”
“Open a Jira”
“You need a Jira for that too”
“That Jira is on the wrong board, plus you need to email _this_ form first”
Jira, Jira, Jira-fucking-jira, AAAHHHHHHHHHHH, STOP!
My job appears to be nothing more than an abstraction layer around Jira. A leaky abstraction11 -
Please tell me something wrong with me, and whole world is working like that! It can't be right! Or could it, and I'm just one sad fuck who don't know shit?
So... We've got:
1. Jira reporting (agile style with cards and shit)
2. Task timers (via application integrated to Jira in order to count how much time we spent on a task)
3. End of the day email reporting with description of what we have done today (Jira is not enough?)
4. Daily morning meetings with a team leader to report what we're gonna do today
5. Git merge code reviews for each finished component (that lasts for hours)
6. Weekly status meetings
7. Working hours reporting with a fucking fingerprint
And on top of all of that, the developer is the one who just writes the code - team leader decides how this code is gonna look, what will be written first and what last, what libraries will be used and so on...8 -
I HATE automated messages on Slack
Remove fucking GitHub updates, Jira updates, all this stupid bullshit that pollutes actual communication between humans in all that fucking shit and makes me miss actual messages because I ignored a channel where that garbage cancer shit was set up on?
What's wrong with going to fucking Jira and GitHub and checking how things are going THERE?7 -
So I have been a fly on the "wall" for last couple of months and never signed up, but now here I am!
Rant is about a serious topic - gender gap in tech industry!!
Couple of months ago Stackoverflow announced developer survey results! I was shocked by demographics results! It was disappointing to see biggest gender gap in general tech industry!
I believe tech industry can be the first one to have equal pay for women!
However.... (bad part)
I was going through my twitter feeds and saw this! Many of you have seen this tweet too.
(ohh!fuck I cant attach multiple images here, I should have created Medium post, fuck it!)
"They" continue, quoting from the tweet.
1)"....bias in society is reflected in AI"
2) "However, I do think it is our responsibility as designers/developers/users to be aware of this bias and do our best to correct it."
I want to rant about 2nd one. Some of you may not like it including grammar naziz!
As a developer/programmer I take 2nd one personally! I am currently at denial phase though!
And I have an OCD so gonna make points here!
1) Seriously tell me please, how the fuck you can write gender bias algorithm which can pass a big crazy amount of test suite?
2) Google has done many things for last decade to overcome gender gap related issues. I have met some of the nicest people from Google, and this is really hard for me to believe that google AI or that team has anything to do with the results!
3) Someone suggests use "they" in google translated result, can you fucking imagine how wrong that would be??? If I am developer working on that algo or even in that team and I see this ticket in jira with highest priority where it says, "make all translated results gender neutral using only they" - I would fucking like to die and may be in my next life ask me to do that, when I am a toddler!
4) I am an advocate for equal pay, equal rights and equal opportunities for everyone to "minify" this gender gap in tech, but showing google translate results of a gender natural language to make a point is wrong, it is simply undermining the efforts of something really helpful thing.
5) Moving on to the core point - What can be done to lower down the gender gap? I have seen amazing women who can code/manage far far far better than what I ever could imagine, and they are at really good place and deserve to be there. Are they doing enough to inspire other women to join tech industry?
Collective efforts are very much required. And need to keep in consideration that tech industry is highly competitive roles are also changing rapidly.
6) Many big companies have women at higher positions(CEO, CFO,....) what are their efforts to bring more women in tech industry?
(Some of you may not like this, as this is implying that it isn't only men's job. )
7) Going slightly political here, everyday we see really disappointing news related to women and their rights and health, I strongly believe women don't have to ask for or even have to mention about "equal rights" about anything. Everyone is equal!!!
This is 2017 and still fucked up!
Thats all for today! Heading for breakfast!
24 -
New here, don't know the format, etc
Let me describe my Friday:
8:45 standup
By 9:30 I'm done following up with 3rd party platform vendor's jira, and curiously look into an issue related to app camera not working in development build (we aren't in production), fix it in 5 minutes and talk to the team of two other devs. Tell them I've submitted a fix, and QA is unblocked.
"Senior" software dev starts complaining about how "I've wasted my whole morning" because "I mean, come on" and is generally offended because "I've done their work."
After a real puzzling argument, I worked from home the rest of the day.
Where did I go wrong?1 -
Fuck Homestead.
For the fortune of you not to know, Homestead is a sad attempt at a Wix-like build your own website platform.
However, Homestead is the most unusable piece of shit platform that humans have ever had the misery of interacting with
Lets start off with the login page. The login page is small, unresponsive and half the time just deletes your input whenever you press submit.
It's important to note that unless you're running MacOS or Windows, Homestead will send to an error page on which there's a link to contact support, but pressing that link requires MacOS or Windows.
Fine, I'll fiddle around with my user-agent, and we'll be in soon enough. But now we come to the joy that is the website editor itself.
The website editor is clunky, hard to use, and has enough menus and submenus and sidebars to make the Jira UI shake with fear. Each interface option label is either ridiculously ambiguous or just straight up wrong. The built-in HTML editor doesn't support HTML5, in the name of "browser compatibility".
CSS? Pah! Who needs it! Our psuedo-90s skeuomorphic ugly-as-shit prebuilt styles will work just fine. Responsive design? Bullshit! Nobody uses a smartphone to browse the web, so why do we need to handle it?
Uploading a file? Good fucking luck buddy. There's a complicated dance among the minefield of pop-ups that ask you to confirm some shit or modify some shit and you gotta click the right option each time or else the file won't upload.
Wanna use https like 86% of the entire web and all modern websites? That's a premium feature. Fork over an extra $10 a month
Ok ok, I made it through all that. Dig through the thousands of menus to find the 'publish changes' button, and sigh with relief.
Open up a private browser tab to check my work, and nope. The site looks like shit, even by Homestead's standards. That's because Homestead claims to be a WYSIWYG editor, but it's a damn lie. The site looks like shit, so it's time do dive back into the hellhole that is this damn site editor.
And rinse and repeat. Deal with the shitty editor, publish, and pray it doesn't look like garbage. Be too scared to test on other devices because this flaming pile of dog shit pretending to be a website is bad enough on my device.
Two more months, then I'm done with this client. Someone get me a drink4 -
Ever had a day that felt like you're shoveling snow from the driveway? In a blizzard? With thunderstorms & falling unicorns? Like you shovel away one m² & turn around and no footprints visible anymore? And snow built up to your neck?
Today my work day was like that.. xcept shit..shit instead of pretty & puffy snow!!
Working on things a & b, trying to not mess either one up, then comes shit x, coworker was updating production.. ofc something went wrong.. again not testing after the update..then me 'to da rescue'.. :/ hardly patch things up, so it works..in a way.. feature c still missing due to needed workarounds.. going back to a and b.. got disrupted by the same coworker who is nver listening, but always asking too much..
And when I think I finally have the b thing figured out a f-ing blocker from one of our biggest clients.. The whole system is unresponsive.. Needles to say, same guy in support for two companies (their end), so they filed the jira blocker with the wrong customer that doesn't have a SLA so no urgent emails..and then the phone calls.. and then the hell broke loose.. checking what is happening.. After frantic calls from our dba to anyone who even knows that our customer exists if they were doing sth on the db.. noup, not a single one was fucking with the prod db.. The hell! Materialised view created 10 mins ago that blocked everything..set to recreate every 10 minutes..with a query that I am guessing couldn't even select all that data in under 15.. dafaaaq?! Then we kill it..and again it is there.. We found out that customers dbas were testing something on live environment, oblivious that they mamaged to block the entire db..
FML, I'm going pokemon hunting.. :/ codename for ingress n beer..3 -
Oh boy I got a few. I could tell you stories about very stupid xss vectors like tracking IDs that get properly sanitized when they come through the url but as soon as you go to the next page and the backend returns them they are trusted and put into the Dom unsanitized or an error page for a wrong token / transaction id combo that accidentally set the same auth cookie as the valid combination but I guess the title "dumbest" would go to another one, if only for the management response to it.
Without being to precise let's just say our website contained a service to send a formally correct email or fax to your provider to cancel your mobile contract, nice thing really. You put in all your personal information and then you could hit a button to send your cancelation and get redirected to a page that also allows you to download a pdf with the sent cancelation (including all your personal data). That page was secured by a cancelation id and a (totally save) 16 characters long security token.
Now, a few months ago I tested a small change on the cancelation service and noticed a rather interesting detail : The same email always results in the same (totally save) security token...
So I tried again and sure, the token seemed to be generated from the email, well so much about "totally save". Of course this was a minor problem since our cancelation ids were strong uuids that would be incredibly hard to brute force, right? Well of course they weren't, they counted up. So at that point you could take an email, send a cancelation, get the token and just count down from your id until you hit a 200 and download the pdf with all that juicy user data, nice.
Well, of course now I raised a critical ticket and the issue was fixed as soon as possible, right?
Of course not. Well I raised the ticket, I made it critical and personally went to the ceo to make sure its prioritized. The next day I get an email from jira that the issue now was minor because "its in the code since 2017 and wasn't exploited".
Well, long story short, I argued a lot and in the end it came to the point where I, as QA, wrote a fix to create a proper token because management just "didn't see the need" to secure such a "hard to find problem". Well, before that I sent them a zip file containing 84 pdfs I scrapped in a night and the message that they can be happy I signed an NDA.2 -
This is the third part of my ongoing series "The Ballad of the Six Witchers and the Undocumented Java Tool".
In this part, we have the massive Battle of Sparks and Storms.
The first part is here: https://devrant.com/rants/5009817/...
The second part is here: https://devrant.com/rants/5054467/...
Over the last couple sprints and then some, The Witcher Who Writes and the Butchers of Jarfile had studied the decompiled guts of the Undocumented Java Beast and finally derived (most of) the process by which the data was transformed. They even built a model to replicate the results in small scale.
But when such process was presented to the Priests of Accounting at the Temple of Cash-Flow, chaos ensued.
This cannot be! - cried the priests - You must be wrong!
Wrong, the Witchers were not. In every single test case the Priests of Accounting threw at the Witchers, their model predicted perfectly what would be registered by the Undocumented Java Tool at the very end.
It was not the Witchers. The process was corrupted at its essence.
The Witchers reconvened at their fortress of Sprint. In the dark room of Standup, the leader of their order, wise beyond his years (and there were plenty of those), in a deep and solemn voice, there declared:
"Guys, we must not fuck this up." (actual quote)
For the leader of the witchers had just returned from a war council at the capitol of the province. There, heading a table boarding the Archpriest of Accounting, the Augur of Economics, the Marketing Spymaster and Admiral of the Fleet, was the Ciefoh Seat himself.
They had heard rumors about the Order of the Witchers' battles and operations. They wanted to know more.
It was quiet that night in the flat and cloudy plains of Cluster of Sparks and Storms. The Ciefoh Seat had ordered the thunder to stay silent, so that the forces of whole cluster would be available for the Witchers.
The cluster had solid ground for Hive and Parquet turf, and extended from the Connection River to farther than the horizon.
The Witcher Who Writes, seated high atop his war-elephant, looked at the massive battle formations behind.
The frontline were all war-elephants of Hadoop, their mahouts the Witchers themselves.
For the right flank, the Red Port of Redis had sent their best connectors - currency conversions would happen by the hundreds, instantly and always updated.
The left flank had the first and second army of Coroutine Jugglers, trained by the Witchers. Their swift catapults would be able to move data to and from the JIRA cities. No data point will be left behind.
At the center were thousands of Sparks mounting their RDD warhorses. Organized in formations designed by the Witchers and the Priestesses of Accounting, those armoured and strong units were native to this cloudy landscape. This was their home, and they were ready to defend it.
For the enemy could be seen in the horizon.
There were terabytes of data crossing the Stony Event Bridge. Hundreds of millions of datapoints, eager to flood the memory of every system and devour the processing time of every node on sight.
For the Ciefoh Seat, in his fury about the wrong calculations of the processes of the past, had ruled that the Witchers would not simply reshape the data from now on.
The Witchers were to process the entire historical ledger of transactions. And be done before the end of the month.
The metrics rumbled under the weight of terabytes of data crossing the Event Bridge. With fire in their eyes, the war-elephants in the frontline advanced.
Hundreds of data points would be impaled by their tusks and trampled by their feet, pressed into the parquet and hive grounds. But hundreds more would take their place. There were too many data points for the Hadoop war-elephants alone.
But the dawn will come.
When the night seemed darker, the Witchers heard a thunder, and the skies turned red. The Sparks were on the move.
Riding into the parquet and hive turf, impaling scores of data points with their long SIMD lances and chopping data off with their Scala swords, the Sparks burned through the enemy like fire.
The second line of the sparks would pick data off to be sent by the Coroutine Jugglers to JIRA. That would provoke even more data to cross the Event Bridge, but the third line of Sparks were ready for it - those data would be pierced by the rounds provided by the Red Port of Redis, and sent back to JIRA - for good.
They fought for six days and six nights, taking turns so that the battles would not stop. And then, silence. The day was won, all the data crushed into hive and parquet.
Short-lived was the relief. The Witchers knew that the enemy in combat is but a shadow of the troubles that approach. Politics and greed and grudge are all next in line. Are the Witchers heroes or marauders? The aftermath is to come, and I will keep you posted.4 -
We are 2 people working as remote android devs for this startup in another country. 6 weeks ago a new person joined onsite to work directly in startup HQ. I'l refer to him as an newguy.
Last week we started new sprint (of 2 weeks) to work on a new feature.
Newguy was responsible for gathering all the specs and planning, so this is how our sprint is going so far:
Day 1:
We have 10+ tickets in jira (tickets have only titles) no one knows what to do and we don't even have specification. I started pushing everybody onsite to get their shit together. We NEED UX/UI specs, we NEED backend to be ready, or at least start working paralelly so that once wer'e done with frontend backend would be ready. I mean cmon guys this feature is already 70% done on iOS, why cant you send us the specification?
Day 2:
We had a meeting on Zoom and talked about missing specification and project manager promised to send us the specs. Meanwhile the idea of feature became clearer so I agreed with the newguy to start researching about best way to implement our solution.
Day 3:
We received the specifications. I provided my research for the feature to the newguy. Turns out the he knew about specification 4-5 days before.
Instead of sharing information with us, he decided to create his own library to do what we want to do and blatantly rejected my research input.
Now he showed his implementaton (which is shit by the way) and presents it as the only way to proceed forward. He offers for us to work paralelly with him on this (basically he wants to write library alone, and we are supposed to somehow implement and test it, but how the fuck we can implement if backend is not ready and library is just a bunch of empty interfaces at this point?)
I talked with one of the teamleads in the startup and told him that this is not the way things were being done here before and new guy is becoming a dictator.
Teamlead talked with new guy and found no issue. Basically newguy defended his sole decision by saying that he did research on his own, there are no libraries that do what we want and he knows better.
Teamlead tells me to STFU because new guy seems competent and he will be leading this feature. Basically from what I gathered teamlead doesn't give a single fuck and wants to delegate all project management to this new guy.
Day 5:
End of the week. New guy claims that his lib is done so we can start implementing properly. I tried implementing his lib but its fucked up and backend is still not ready.
Day 6:
Backend is still not ready, no one is doing anything just waiting for it to be ready.
Day 7 (Today):
Today(Backend is still not ready, no one is doing anything just waiting for it to be ready.
So what can I say? His plan was to probably prove his self worth and try to lead this feature by giving us information at last minute. At the point were we should start implementing instead of researching.
What happened? Motherfucker doesn't know shit about backend, has been notified about backend issues multiple times but his head was so deep up his ass with that new library of his that he delayed the rest of the team.
Result? 7 working days wasted. Out of 3 developers only 1 was actually working (and his fucked up code will have to be rewritten anyways). Only 50% of feature done. Motherfucker tells me that this is how we will work in the future, "paralelly". The fuck is this mate? If you would have worked on this feature alone you would have done it already now, but instead you wait until we remote devs will login and fetch you the test input and talk with backend guys for you? The fuck is wrong with you.
You fucking piece of shit, learn to plan and organize better if you want to lead the team. Now all that you are doing is wasting time, money and getting on everyboys nerves. Im tired of fucking spoon feeding you every day you needy scheming office politics playing piece of shit. Go back to your shithole country and let us work.
When I was responsible for sprint planning I figured out what to do before start of the sprint and remote devs were able to do week's work in 1-2 days and have rest of the week off. This is how it's supposed to be when you work with a remote team. Delegate them separate features, give them proper specs ahead and everyone's happy. Don't start working on frontend if you dont even fucking know when backend will be ready. It's fucking common sense.
Now I need to spoon feed this motherfucker who can't even get information while sitting on his ass onsite in HQ. Fucking hell.8 -
Call me a novice, but isn't the point of a user story to be concise, limited in scope and only concerning one purpose? Kind of like a class should only have one responsibility.
This stupid other reviewer developer comes whining at me saying I broke some shit in my user story and that I need to fix it. The weirdest part is that I didn't break anything. I wrote all my tests, they all passed and yep, this guy has the nerve to come and say that I broke other shit. Well genius, if it's OTHER SHIT, then it belongs as a bug in ANOTHER STORY. What the fuck man, seriously.
A few minutes of debugging later, I found out it was someone else who broke some code earlier on a piece that was part of my part of the application.
Why are others so quick to blame? This is unprofessional. OMG I DISCOVERED AN ERROR, YOU'RE PROBABLY THE ONE TO BLAME BECAUSE YOU'RE AN IGNORANT GUY BECAUSE YOUR TITLE IS JUNIOR DEVELOPER!
Right.
Companies like these, people, have bad communication. Bad companies.2 -
Manager asked me to create a spreadsheet showing tasks in a project with percentage complete to send to client.
Sounds easy, even though I prefer JIRA, I created spreadsheet with all tasks and asked each developer responsible to fill in percentage done.
But I did it completely wrong. I have to give estimate for how long it took for each task and make sure total complete is 70 percent and number of days add up to 10. WTF guess the estimate to match the total. And this is how you teach me project management.
Did I mention that all this is happening after most of the project is done?1 -
The conversations that come across my DevOps desk on a monthly basis.... These have come into my care via Slack, Email, Jira Tickets, PagerDuty alerts, text messages, GitHub PR Reviews, and phone calls. I spend most of my day just trying to log the work I'm being asked to do.
From Random People:
* Employee <A> and Contractor <B> are starting today. Please provision all 19 of their required accounts.
* Oh, they actually started yesterday, please hurry on this request.
From Engineers:
* The database is failing. Why?
* The read-only replica isn't accepting writes. Can you fix this?
* We have this new project we're starting and we need you to set up continuous integration, deployment, write our unit tests, define an integration test strategy, tell us how to mock every call to everything. We'll need several thousand dollars in AWS resources that we've barely defined. Can you define what AWS resources we need?
* We didn't like your definition of AWS resources, so we came up with our own. We're also going to need you to rearchitect the networking to support our single typescript API.
* The VPN is down and nobody can do any work because you locked us all out of connecting directly over SSH from home. Please unblock my home IP.
* Oh, looks like my VPN password expired. How do I reset my VPN password?
* My GitHub account doesn't have access to this repo. Please make my PR for me.
* Can you tell me how to run this app's test suite?
* CI system failed a build. Why?
* App doesn't send logs to the logging platform. Please tell me why.
* How do I add logging statements to my app?
* Why would I need a logging library, can't you just understand why my app doesn't need to waste my time with logs?
From Various 3rd party vendors:
* <X> application changed their license terms. How much do you really want to pay us now?
From Management:
* <X> left the company, and he was working on these tasks that seem closely related to your work. Here are the 3 GitHub Repos you now own.
* Why is our AWS bill so high? I need you to lower our bill by tomorrow. Preferably by 10k-20k monthly. Thanks.
* Please send this month's plan for DevOps work.
* Please don't do anything on your plan.
* Here's your actual new plan for the month.
* Please also do these 10 interruptions-which-became-epic-projects
From AWS:
* Dear AWS Admin, 17 instances need to be rebooted. Please do so by tomorrow.
* Dear AWS Admin, 3 user accounts saw suspicious activity. Please confirm these were actually you.
* Dear AWS Admin, you need to relaunch every one of your instances into a new VPC within the next year.
* Dear AWS Admin, Your app was suspiciously accessing XYZ, which is a violation of our terms of service. You have 24 hours to address this before we delete your AWS account.
Finally, From Management:
* Please provide management with updates, nobody knows what you do.
From me:
Please pay me more. Please give me a team to assist so I'm not a team of one. Also, my wife is asking me to look for a new job, and she's not wrong. Just saying.3 -
Atlassian needs improvement!
Screenshot from the Jira "Accessibility" settings page where I hoped to find a dark mode switch.
When I wanted to send them feedback about the settings page, the feedback form failed, cluttering vintage style error messages with poor UX writing all over the page.
> Help us improve!
>
> We’d love to hear more about your experience with the new accessibility settings in Jira. Any thoughts on what you liked and where we could improve are more than welcome.
> Oops! Something went wrong...
>
> There was a problem submitting your feedback, likely due to the configuration of this form. You might want to contact the site owner to let them know about this issue.
P.S. Thinking of accessibility: there is not way to enter an ALT text to image uploads on devrant? seriously?
6 -
Is there anyone out there who uses absolutely everything JIRA has to offer? I've worked with it since starting my career and I still find it a massive fucking overkill.
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So I'm the only tester at my company, and I've had to adapt a lot of my skills to fit in with our in house expectations. So everything was fine when I focused on trying one component (manual and automation).
Slowly over time I've had more components to test with exact same resource of me.
Eventually my automatic breaks as I could no longer maintain that and all the other manual tests and all the other jobs I do ( light level internal it support, jira ticket rangerling, rollbar (error messages) basic investigation).
My boss keeps saying why is x,y,z not tested / missed while I can point to time periods where was focused on v instead so didn't get to others.
I keep wanting to just hit them with a keyboard until they realise 10± devs to one qa in our environment just isn't going to work.
I keep getting promised some dev time to help with qa so I can play catch up but never seems to arrive.
Don't get me wrong I'm not the best I used to be at testing(before joining I was proud of my abilities, maybe all stick and not enough carrot wears you down)
We keep taking on new work flows that make no sense (create a bug ticket, then a task ticket if bug take more than hour to do, then I'm stuck chasing developers to update their task ticket so I cam update the bug ticket (if its a bug then log sodding log time against it).
I've gotten to point now where I'm stopping my suggestions, explaining why something didn't get dome and will see if they can answer their own stupid questions
At what point do you stop ignoring the voices in your head (metaphorically).
Do other people go through this cycle where feel like pushing a boulder up the hill, for them to either push your boulder down the hill, replace it with a bigger boulder, move to a bigger hill, get you to move more rocks at once or all the above.
I know QA has its quite and busy phases but for me it seems to be constantly busy with no respite4
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