Dear Atlassian Support,

In my life I had a lot of experiences...

But your software manages to replace all these experiences with a unique feeling of depression, hatred, anger... Only negative emotions.

Not once have I said anything good about your software - not once in > 5 years.

Whenever your chum bucket of mismanagement and misanthropy stops working, it's never the fault of the end user, the administrator or someone else.

It's entirely your fault.

Fucked up upgrades, lack of documentation, catastrophic handling of logging, lack of support of current database systems, lack of proper migration and clean up of plugins, ....

I could go on. But it's really just and endless tirade.

I wish I could stop management for even giving you money for the pile of poo you call software, but sadly they don't listen.

But there's hope on the horizon.

Thanks for making people go cloud only.

No one wants that.

It would mean entrusting that pile of poo to the craptastic hands of your irresponsible people.

No one really wants that.

Not even management who blindly paid the license fees all the times.

Thank you for your cloud only movement.

Maybe we can finally find an alternative and I can finally start a therapy for the PTSD I have thx to your software.

Fucking Jira!

You fucking piece of fucking shit. You're about as useful as a nacho cheese enema.

Fuck Atlassian, fuck Jira, fuck fuck fuck fuck!

Atlassian needs improvement!
Screenshot from the Jira "Accessibility" settings page where I hoped to find a dark mode switch.

When I wanted to send them feedback about the settings page, the feedback form failed, cluttering vintage style error messages with poor UX writing all over the page.

> Help us improve!
>
> We’d love to hear more about your experience with the new accessibility settings in Jira. Any thoughts on what you liked and where we could improve are more than welcome.
> Oops! Something went wrong...
>
> There was a problem submitting your feedback, likely due to the configuration of this form. You might want to contact the site owner to let them know about this issue.

P.S. Thinking of accessibility: there is not way to enter an ALT text to image uploads on devrant? seriously?

The ugly truth about PM tools is that they empower stupid people disproportionately more than competent people. "It's the person, not the tools' fault" is a false dichotomy that perpetrates the convoluted workflow anti-patterns, plugins-for-my-cute-charts hell, overload of red herring metrics, documentation fragmentation and overall enterprise bureaucracy that justifies the existence of otherwise useless positions.