Client: Can you provide some kind of guaranteed timeline that you're going to be able to move our website to our new servers with the optimizations implemented? I know you said it should take a week, but we have 3 weeks to get this moved over and we cannot afford to be double billed. I'm waiting to fire up the new server until you can confirm.

Me: As I said, it SHOULD take about a week, but that's factoring in ONLY the modifications being made for optimization and a QA call to review the website. This does not account for your hosting provider needing to spin up a new server.

We also never offered to move your website over to said new server. I sent detailed instructions for your provider to move a copy of the entire website over and have it configured and ready to point your domain over to, in order to save time and money since your provider won't give us the access necessary to perform a server-to-server transfer. If you are implying that I need to move the website over myself, you will be billed for that migration, however long it takes.

Client: So you're telling me that we paid $950 for 10 hours of work and that DOESN'T include making the changes live?

Me: Why would you think that the 10 hours that we're logged for the process of optimizing your website include additional time that has not been measured? When you build out a custom product for a customer, do you eat the shipping charges to deliver it? That is a rhetorical question of course, because I know you charge for shipping as well. My point is that we charge for delivery just as you do, because it requires our time and manpower.

All of this could have been avoided, but you are the one that enforced the strict requirement that we cannot take the website down for even 1 hour during off-peak times to incorporate the changes we made on our testbed, so we're having to go through this circus in order to deliver the work we performed.

I'm not going to give you a guarantee of any kind because there are too many factors that are not within our control, and we're not going to trap ourselves so you have a scapegoat to throw under the bus if your boss looks to you for accountability. I will reiterate that we estimate it would take about a week to implement, test and run through a full QA together, as we have other clients within our queue and our time must be appropriately blocked out each day. However, the longer you take to pull the trigger on this new server, the longer it will take on my end to get the work scheduled within the queue.

Client: If we get double billed, we're taking that out of what we have remaining to pay you.

Me: On the subject of paying us, you signed a contract acknowledging that you would pay us the remaining 50% after you approved the changes, which you did last week, in order for us to deliver the project. Thank you for the reminder that your remaining balance has not yet been paid. I'll have our CFO resend the invoice for you to remit payment before we proceed any further.

---

I love it when clients give me shit. I just give it right back.

Why are job postings so bad?
Like, really. Why?

Here's four I found today, plus an interview with a trainwreck from last week.
(And these aren't even the worst I've found lately!)

------

Ridiculous job posting #1:
* 5 years React and React Native experience -- the initial release of React Native was in May 2013, apparently. ~5.7 years ago.
* Masters degree in computer science.
* Write clean, maintainable code with tests.
* Be social and outgoing.

So: you must have either worked at Facebook or adopted and committed to both React and React Native basically immediately after release. You must also be in academia (with a masters!), and write clean and maintainable code, which... basically doesn't happen in academia. And on top of (and really: despite) all of this, you must also be a social butterfly! Good luck ~

------

Ridiculous job posting #2:
* "We use Ruby on Rails"
* A few sentences later... "we love functional programming and write only functional code!"

Cue Inigo Montoya.

------

Ridiculous job posting #3:
* 100% remote! Work from anywhere, any time zone!
* and following that: You must have at least 4 work hours overlap with your coworkers per day.
* two company-wide meetups per quarter! In fancy places like Peru and Tibet! ... TWO PER QUARTER!?

Let me paraphrase: "We like the entire team being remote, together."

------

Ridiculous job posting #4:
* Actual title: "Developer (noun): Superhero poised to change the world (apply within)"
* Actual excerpt: "We know that headhunters are already beating down your door. All we want is the opportunity to earn our right to keep you every single day."
* Actual excerpt: "But alas. A dark and evil power is upon us. And this… ...is where you enter the story. You will be the Superman who is called upon to hammer the villains back into the abyss from whence they came."

I already applied to this company some time before (...surprisingly...) and found that the founder/boss is both an ex cowboy dev and... more than a bit of a loon. If that last part isn't obvious already? Sheesh. He should go write bad fantasy metal lyrics instead.

------

Ridiculous interview:
* Service offered for free to customers
* PHP fanboy angrily asking only PHP questions despite the stack (Node+Vue) not even freaking including PHP! To be fair, he didn't know anything but PHP... so why (and how) is he working there?
* Actual admission: No testing suite, CI, or QA in place
* Actual admission: Testing sometimes happens in production due to tight deadlines
* Actual admission: Company serves ads and sells personally-identifiable customer information (with affiliate royalties!) to cover expenses
* Actual admission: Not looking for other monetization strategies; simply trying to scale their current break-even approach.

------

I find more of these every time I look. It's insane.
Why can't people be sane and at least semi-intelligent?

I swear to god, I'm going to track down the dipshit who just made my day hilariously painful.

So here I am, finishing up this project that's been going on for what feels like an eternity, when I get an email "why doesn't order X show up in this other system?".

I mean, it's a common thing they can take 15 minutes to push across, so the usual quick glance and what do you know, it's just sitting there as if it's waiting to be pushed through, than an hour later... it's still there, so I start digging, maybe a data issue, nope looks all good, customer details, payment details, products...

just another order, jump on the logs and all looks fi......... wait.... why does this postcode have 3 digits and not 4 , Australia has 4 digit postal codes fyi, looks at order again, 3 digits, look at log, 3....hold on why's it only 3 digits, checks code, handled as string... ok..... where the fuck would it drop a digit.... frontend requires 4 digits, validation requires 4 digits... how the fuck did you get 3 digits in... I can't see anything anywhere that logically makes sense for this🤔

Drops address into google and it's a postcode starting with 0.

Jumps on DB and the fucker is an int in the postcode table. For all you playing at home 0123 <> 123

I don't know if I should feel bad, or impressed, it's been 7 years since this table was created, and 7 years before someone managed to live in one of these parts of the country with a leading 0.

QA didn't spot this years ago,
No one tested this exact scenario,
The damn thing isn't even documented as a required delivery area, but here we are!

Kudos good sir, you broke it! 🤜 🤛
You sir may get your order now!

In our company the estimation is done by customer / PO. Usually, the deadline is set to the day before yesterday after the issue arrived. Always highest prio.

Oh, almost forgot: when a developer does his estimations, the resulting number gets divided by 7 by the PMs. Buffers? Who needs that. QA? Pfff. We are EFFICIENT.
Deadline not met? Bugs in the release? The developer must be bad.

OK.
1. So i tindered.
2. I got a really nice girl.
3. We chatted really long and good.
4. We tried to meetup it did not work because of our schedule. New
job on my end, she is a student.
5. I thought its over. Fine whatever.
6. She gives me her number.
7. We continue chat on whatsapp
8. Blablabla 3 days long, she gets bored and tries to friendzone me
9. I revert the shit and state i wanna be serious and there wont be a
friendzone/nice guy comin from me.
10. She happy and continues to chat.
11. I get emtionally invested in her.
12. We exchange thoughts dreams and music.
13 We want to meetup at weekend. I cant. Got a family wedding all
weekend.
14. We want to meetup the second week.
I cant. Im off on a company trip. Again new job here.
15. So we say in the week after I get back.
15a. Before the weekend we need to deliver an rc and go all out to hold
the deadline.
15b. We deliver, but shit happens on the customer side. His fault but we
get the blame.
15c I go onto the company trip.
16. We chat and i send her pictures of the trip over the weekend so she
sees I care.
17. She seems fine. And happy.
18. I come back from the trip late night and need to work the next day
jetlag style.
19. I work jetlag style. And try to fix the shit from last week.
20. I come home really tired and looking forward to date day tomorrow.
21. I cant do anything. My home looks like shit and the bag still
unpacked. I just eat and fall asleep.
I feel bad bcs my home will turn her down instantly if we make it to my
place.
Need to hope that it does not come to this.
22. Date day comes. Today.
23. I wake up at 6 early to plan ahead to make sure my clothes are fine
and i arrive on time in the office to exit early.
24. I expect to check what goes on today in the city and give her the
location to meet and time.
25. I enter office and immeadetly get caught up in meeting planning, dev
questions and the meeting itself because the project is on edge.
26. We have a 5hours long meeting where people go on and on and on.
27. 3h later in the meeting:
my brain was fried and around 12 i go to lunch with some people.
28. Meanwhile the city is turning into a rainy mess of a shitty day. No
way I can have a nice walk with her like that. Bars and coffeshops are
just to boring.
29. So i eat to regain some sense and we go back to the office.
Meanwhile I am thinking all kinds of locations and stuff in my head.
30. Havent given her any update since a good morning in the morning.
31. We reenter the meeting. Things continue like before. The project is
on impossible demands and impossible timelines. Still we try to do our
best.
32 3h later on 3pm I tell her i am in a long meeting and working on a
meetingspot.
33. shes not happy.
34. I get a call from a relative
35. i need to go out and take the call. not good for the collegues.
again new job here.
36. family trouble,  money trouble, goverment demands. I promise to
handle that tomorrow. Before work.
37. i get back into the meeting.
38. still super slow and no results.
39. need to focus but start to check for locations on my phone.
40. she asks me where i am
41. I send her my location.
42. she thinks i am saying she should pick me up!
43 i joke and say no definitly not.
44. shes pissed.
45.  I decide for a coffeeshop. after work. and send her the location
46. She says to call it off.
47. I go all in and go romance style. I say ill wait there even if she
does not come to show her how much i care.
U know to avoid the lets do it some other time fuckery and then it never
happens.
47. She goes quiet.
48. 2h later we finish the meeting. Meanwhile QA foudn a bug we need to
fix because why not.
49. I got 30 minutes to find the bug and fix it before I need to go to
uphold my word.
50. I find out what to do, but it might break a lot of other things
without careful test and implementation. Collegues says he takes it.
51 I feel bad but I need to go. I even leave earlier because otherwise I
would not be on time.
52. I arrive 15 minutes early. I grab two coffee2go and wait outside,
53. Shitty weather, sometimes rain, sometimes sunny, cant decide what it
wants.
54. The weather is just like how I feel.
55. I wait 1 1/2h
56. I think I should feel stupid, For gods sake its tinder. People dont
give a crap, Enough people around why should I Invest so much into this?
But I dont feel stupid. Because this is how I want it. I dont want
appointments, I dont want safety. I decided for her and I went all in.
57. I send her pics from the sceneray as proof that I waited,
58. I think I blew it. She is still quiet.
59. Friends are asking me for plans for the weekend. I wish I could say
I already have some with her.
60. I feel lost right now. But my head says I put too much stress on
her, And i fucked up with the planning. I should have been more precise.
My head also says that i am putting myself into the victim role, which
is wrong always. Should I continue to reach out to her? Is there
something I could do still?

Dealing with other technical professionals who cannot think outside their respective boxes.

Here is an example.

A QA (who is very good at her job) said this...

Her:
“We need to get one customer who is willing to pay us a lot of money to make the features they want!”

Me:
“But you realize we are a SaaS company and that means we need lots of customers and constant growth”

Her:
“No, we need to find a customer who is willing to pay us, like a million, to make the features they want. Then we make them for that customer. Then we do that again.”

Me:
“We sell software to small businesses, none of them have a million dollars to pay us, and even if they did then why wouldn’t they build it themselves?

Her:
“Well, when I worked for my last company this is what we did...”

Me:
“So you worked for a contracting company who built software for individual companies. We are not that type of company. We are a SaaS company.”

Her:
“It’s the same thing”

Me:
~Facepalm~

As a software developer and entrepreneur it frustrates me when everyone think everything is the same.

You’ll here things like...

“All we need is to get lucky with one big hit and then we will ride that wave to success, just like Facebook or Amazon!”

Holy fucking shit balls, how stupid can you be!

FB and AZ run thousands of tests a day to see what works. They do not get “lucky”. They dark launched FB messenger with thousands of messages and then rolled it out to their internal team first, they did not get lucky!

Honestly though, I can’t blame them. Most people just want a good job that pays. They aren’t looking to challenge their assumptions.

Personally I know I will be in situations again where my pride, my assumption, my fears are realized and crushed by the market place and I do not want to live in a world of willful ignorance.

I’d rather get it right than feel good.

I just love how liferay keeps finding ways to surprise me...

Customer: need to fix this security issue
me: ok
me: fixed. Testing locally. Works 100%.
Me: testing on dev server. Works 100%
qa: testing on dev server. Works 100%
me: all good. Deploying to preprod
customer: it doesn't work
me: testing preprod - it doesn't work.
Me: scp whole app to local machine. App works 100%.
Me: preview loaded liferay properties in preprod via liferay adm panel. All props loaded ok.
Me: attach jdb to preprod's liferay to see what props are loaded. Only defaults are used [custom props not loaded according to jdb]

me: is there some quantum mechanics involved..? Liferay managed to both load and not to load props at the same time and the state only changes as it's observed...

Management Double standards...
At a previous employer, the manager had me doing some QA testing for a updated version of some customer facing UIs. I spent 3 days constantly testing, except for my lunch break.
Every bug that I found I sent to a Sr dev.
Now this Sr dev was a coding savant. I mean awesome coder, but he had the personality of a rat and snake combined. If he wasn't coding he was brown-nosing the manager, talking about how he was doing all the work, or trying to rat on us other devs.
Anyway this dev has spent the 3 days of bug fixing alternating between watching videos and fixing bugs. Don't know what the videos were, don't realy care. I do know that he did not like to be disturbed while watching them...
On the third day, on my lunch break, I decided to watch two fifiteen minute videos on VSTS feeds and linking node packages.
As soon as I started Sr dev came over and asked me if I was focused on the teams priorities. I told him that it was my lunch break and since this was related to an upcoming sprint I thought it was worth it.
This S.O.B. goes full out hissy fit. He was flat out throwing a tantrum like my small daughter would. He made such a noise that my manager walked over and asked what was going on.
This shitbag Sr dev smirked at me and asked to speak to the manager in his office. When the manager called me over I knew what was up. I was lectured on not focusing on the teams priorities. I tried to explain that the videos were relevant to an upcoming sprint but was shot down. When I brought up the fact that the Sr dev was watching videos, the manager told me flat out that he didn't care. I was mad and told the manager that this was bullshit. All the manager cared about was keeping the Sr dev happy. I was told to "treat <shithead sr dev> with respect or else".
It was at that time I decided to look for another job. Less than a month later I left, for a much better paying job with awesome benefits. Sr dev acted like he was hurt I was leaving. Manager couldn't have cared less.
When some others on the team heard what he did, they started looking for work elsewhere too.
A month after I left another Sr dev on the same project left. At the same time a BA and QA tester demanded to be put on another team or else they would leave.
Manager started out with a team of 6 was left with only two people.
When the last one left, manager had the nerve to ask me why I didn't let him know anyone was unhappy. I told him if he cared so little for me, why would I think he care about them.
Ultimately, leaving was one of the best things I could have done.

I wish I can fucking clone myself.

We have been providing digital marketing services for like 5 years without having a proper QA team. Well because we cannot afford to hire one. Technically I am supposed to check and control the quality of our operation team. But I have been juggling so many balls and couldn't do that properly.

So this year we decided that we have to seriously take care of that. But we are providing all kinds of services and creating a QA team for all those services is gonna be costly. We wanna solve it, but also doesn't wanna hang ourselves with another rope. So we have decided to just found a QA team with leaders from various departments mainly Sales and Customer Services. They are the ones who have talked with clients. So they should be able to judge the quality of the services our operation made.

It is a fucking nightmare. It is like we have doubled the amount of clients. And that extra half of those newly popped up clients are sitting in our office.

Murphy's law is completely true.

Deployed my own software the very first time on a customer system on monday.

Today I'm at a job college class when my boss calls me: "...Hey yeah (unrelated) (yadda yadda) the software does not function for anyone").

I fucking knew it.
We don't have a proper project planning nor a real project manager/lead, we don't do QA, and now it's gone to shit.

I did my own testing extensively on monday & Tuesday, everything looked alright and worked like a charm.

I'm looking forward to the weekend already...

Our project at work goes live in 3 weeks.

The code base has no automated tests, breaks very often, has never had any level of manual testing

will not be releasing with any form of enforced roles or permissions in our first release now due to no time to enforce, however there is a whole admin api where you can literally change anything in our database including roles.

We also have teams in various countries all working separately on the same solution using microservices with shared nuget packages and they aren't using them properly.

Our pull requests are so big - as much as, 75 file changes - in our fe app that I can't keep up with it and I honestly have no idea if it even works or not due to no automated tests and no time to manually test.

We have no testing team, or qa team of any sort.

Every request into the system has to hit a minimum of 3 different databases via 3 different microservices so 1 request = 4 requests with the load on the servers.

We don't use any file streams so everything is just shoved in the buffer on the server.

Most of the people working on the angular apps cba to learn angular, no one across 2 teams cba to learn git. We use git so they constantly face problems. The guy in charge has 0 experience in angular but makes me do things how he wants architecturally so half the patterns make no sense.

No one looks at the pull requests, they just click approve so they may as well push directly to master.

Unfinished work gets put in for pull request so we don't know if the app is in a release state since aall teams are working independently, but on the same code base.

I sat down and tested the app myself for an hour and found 25 fe only issues, and 5 breaking cross browser issues.

Most of our databases are not normalised. Most of our databases make no sense. 99% of our tables have no indexing since there is no expertise with free time to do it.

No one there understands css properly. Or javascript.

Our. Net core microservices all directly use ef in the controller actions so there is no shared code there.

Our customer facing fe app is not dry because no tests so it was decided it was better this way.

Management has no idea on code state, it seems team lead is lieing to them about things like having any level of tests.

Management hire devs that claim to be experts but then it turns out they have basically no knowledge of what they were hired to do, even don't know what json is or the framework or language they are hired for, but we just leave them to get on with it and again make prs too big to review.

Honestly I have no hope that this will go well now but I am morbidly curious to watch. I've never seen anything like the train wreck that we are about to get experience.

A QA engineer walks into a bar.
Orders a bear. Orders 0 bears.
Orders 99999999999 bears.
Orders a lizard. Orders -1 bears.
Orders a ueicbksjdhd.

First real customer walks in
and asks where the bathroom
is. The bar bursts into flames,
killing everyone.

Customer signs off that work is complete via email.
Customer calls back saying the delivery is incomplete.
I tell customer they need to QA better and we can fix it.
Customer is no longer a customer.

Working for one of our oldest customer, in some serious old, ugly and outdated code(web service).
The dev db doesn't contain any relevant data.
The QA service points to production, so can't use it for any tests.
My contact, at the customer, is going on vacation tomorrow.
Their pm is going on vacation next Friday.
No time for refactoring, db data updates or otherwise do important and much needed updates.
They want it to be done yesterday.

FML.

A pm asked about a feature I was developing and I went on to show them what I got so far. Feature-wise almost finished, but it still needed to be polished and thoroughly tested, as such it wasn't merged yet. Weeks later - I couldn't finish it yet for unrelated reasons - there was great confusion about why the feature is not there as it had been billed to the customer already. So I gotta pull some sunshine out of my ass and bring it to the last release branch..

Our QA is acting like a customer, or even more... Pushy, demanding, some times rude... you name it

On the flip side, we have a real (cruel) world scenario in testing. Not too bad I think?

A customer asks for a change request or a bug fix and it results in creating a ticket for that.
It's the process and how it works in most places but after you finish with the task and fix the same customer who provided you with the requirements will request that you share the steps on how to test the fix or the feature.
I'm not speaking about the data preparation or required configuration. I mean a step-by-step instruction on how the tester/QA will test it.
It's driving me mad!! So a way to counterplay this stupid requests, I provide the happy path and what to expect. And in case, they stumbled on a bug later in production, I can easily say "It was approved by your testing team and that's a new requirement ;)"

I find it funny that core software from major companies has such bad bugs or flaws. With large development teams and QA they still get through, yet a bug half as bad on a system for a customer developed by a small team, we get a roasting for it!

Customer QA team insists that they are the gate keepers for Test environment,

"Have to discuss this SQL change Test Manager" - me

.....

doesn't answer mails and refuses to answer phone,

Guess what fuck head,

Im gona thrash the shit out of this Database

Should i push some common sense to some people in the company ????

Both our QA, customer QA, our project manager and their project manager agreed to set a timeout of 400 ms after press interaction to buttons, images or list items, just to show the ripple and fade effects to the user.

I am implementing it, and the application obviously has become much sluggish. They will blame me when they actually see this, because 75 or 100 ms is pretty enough to show any effect and make the app fast enough.

They will want me to change it afterwards, i am completely sure. I wish i was there to emit some common sense to those homo not sapiens.

New customer request comes in early December. I bend over backwards to get the requested job completed in a week before everyone leaves for vacation, only to be told that we re delaying testing because appropriate QA isn't 'around'

The next six months is a set of meetings to plan the meetings where we test, which kept being rescheduled, resources being switched around on the customer end, and "refresher" meetings since its been weeks since we talked last.

Today I was told that due to a completely separate effort, this development piece would no longer be needed and the project is being canceled.

FFS,
Team have a release candidate of code ready for a deployment but because a dev added functionality them deem should only be released in two weeks we have to cherry pick this chunk of code out,

yes other code now depends on this and is affecting lots,

FML wanker customer/QA team,
be happy that you are getting functionality early.

So some big customers are getting problems for a given software project. The relevant dev team, customer support and I, part of another division of QA, need support from a specific QA team. We work for a multinational company employing above a thousand of people around the world.

None of the members are giving signs of life. Nobody from any QA team answers my emails, slack messages or anything. Management does not seem to care either. Did they suddenly die without my knowledge? I am just trying to do my job and find solutions to problems.

I am an inch close to giving no fucks and start playing video games. lol

The only thing worse than client QA is client vendor QA.

I do QA for a company that does custom implementations of a major e-commerce platform. On one of my current projects, the customer has elected to outsource their UAT, and isn't willing to wait for the site (or even individual features) to be complete before starting testing, so I've been triaging a lot of silly tickets. But today took the cake.

This system allows users to save their credit card info. The vendor QA guy filed a ticket "reporting" that if he saved a cc with a given number, then created a new cc record with the same number but a different expiration date, the original record was overwritten, rather than a new record being created.

I just stared at the thing for like five minutes, gathering the mental strength to reply with something other than "you're an idiot."

Only last month I removed a file called 'statuspage.aspx', this file has been sat there for years on our customer sites.

The file did one simple query on the database to ensure connectivity, this query dumped the admin username and password to the page, no encryption.

Needless to say we rolled out ab emergency update... Not quite sure how that made it through QA!

Put in 2 weeks of dev, it passes QA, guy that is presenting to customer checks it against the spec and after all of that half an hour before end of work day the day before guy is going to the client to present this he finds an error (I misinterpreted the spec)... Nope, not gonna code the changes all night so it's implemented properly for the presentation.