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Me: good day, how can I help you?
Client: *explains issue*
Me: alright, let's take a loo.... *AACHOOOO*
.
.
M: my apologies sir, that came out of nowhe... *ACHOOO*
M: do you have a second sir? My apologies!
C: sure man take your time 😁
*30 seconds later, nose seems to have calmed down*
M: back I am, apologies for the inconvenience!
C: no problem, it happens!
M: where was I?.... Right, I was going t...
*ACHOOOOOOOOOOO*
*ACHOOOOOOO*
AH... AH... AAAAH..... ACHOOOOO*
M: I'm very sorry, I'm going to put you through to a collegue!
*puts through to collegue*
*goes to bathroom*
.
.
*returns to desk*
*tringgggg*
Me: good afternoon sir, how may I hel... *A-MOTHERFUCKING-CHOOOOO* (thinking: oh for fucking fucks sake)
C: bless you!
M: thank you! Apologies, I seem to be having a snee.. *CHOOOOOOOO*
.
.
.
*sniffs a few times*
- zing attack.
*collegue yells at me to transfer my call*
*transfers call*
Me: thanks man, idk what's wrong with me hahah... *ACHOOOOOOOOOOOOOOOOOOOO*
OH FUCKING HELL 😠28 -
Caller: Hi, our printer is not working.
Customer Service: What is wrong with it?
Caller: Mouse is jammed.
Customer Service: Mouse? Printers don’t have a mouse.
Caller: Mmmmm? Oh really? I will send a picture….
13 -
Just called Asus for a problem with my router, went to send them my systemlog.txt for analysis
"Oh we don't have an email you can send that to"
Me: "(me calling bullshit) let me talk to the tech team.."
*Get transferred*
"Hello this is the supervisor"
Me: "fml"
"Ya we don't have an email you can send that to, but we can use a different departments verification services to get a file from you, has to be a picture though"
Me: "What? I got a .txt file here, I just want to get it to you, does it really have to be a picture?"
"Has to be a picture or a PDF, we can't take txt files"
Me: "fkin.. srsly? Fine"
I can't believe Asus's system srsly. I think it's for virus protection, but viruses can be embedded in both picture formats and PDF, but not in txt. So wtf is going on lol15 -
A few years ago, i got a call which went like this:
Phone: *rings*
Me: *looks at call, recognises the number and picks up*
Me: "Hello! Haven't heard from you in a while! How are you doing?"
Him: "I have a problem with my PC, could you..."
Me: *hangs up*
Aside from not even getting a "hello, how are you?" at the start of the call, here's the plot-twist:
A - This was my goddamn Brother calling
B - It was my goddamn birthday24 -
Call internet provider to ask about a problem :
costumer service: in order to help you, I need to know what windows version do you use, Windows 8, windows 7...
Me: I use linux
Costumer service : I'm sorry, we don't provide support to Windows Linux16 -
Alright, since Facebook released a VPN service a little while ago but they're actively advertising it as a secure and privacy friendly service, I felt like - although I'm very busy right now - I should do a security/privacy blog post about this.
If you even slightly care about your own privacy or the privacy of anyone you're communicating with, for the love of God, don't use this service.
Hereby a blog post explaining stuffs: https://much-security.nl//...49 -
Caller : Hi, our printer is not working.
Customer Service : What is wrong with it?
Caller : Mouse is jammed..
Customer Service : Mouse......???? Printers don't have a mouse you fool….!
Caller : Mmmmm…??..
Oh really ?...
I will send a picture, see U idiot!😡
😂😂😜😜
9 -
Today I got to my new office. After booting my PC I noticed, that my phone-client isn't working.
I wrote an Incident to our helpline, telling them my phone isn't working.
After one hour I got an mail:
"Dear XYZ, we couldn't reach you at your phone. Please call back so we can fix your issue"
FUCK YOU WTF! ARE YOU GUYS RETARDED? READ YOUR FUCKING INCIDENTS! MOTHERFUCKING CUNTS!
12 -
> Be me
> Be on 24-hour emergency service
> Post rant about stuff breaking during said service
> Forget to turn off notifications
> Get awoken in the middle of the night by phone
> Think shit is going down
> View message
> People are liking my rant
> Try not to cry4 -
Been awake since 4 am (an hour ago) for a disruption and finally called a fellow engineer because I can't fix this.
It's starting to get light.
There goes my night 😞5 -
Had this with a relative. His laptop wasn't turning on, with or without charger so he brought it back to the store to fix it. It ran elementary os by the way (detail for later). Then he got it back after a week and we booted it and it had windows 8 installed (wtf indeed). So we called the service desk to ask about it since the issue was a broken charger (!!!). Their reply: oh yeah there was a weird system installed on it so we thought we'd reset it as well for you.
SERIOUSLY, THAT'S NOT YOUR FUCKING JOB!!
He is not tech savvy and he didn't know much about backups so that was literally about one year of work GONE. Yeah, I setup a cloud backup sync thingy for him right after that.7 -
Banks be like
You don't have much money?
Here, let me keep taking some of that from you until you get more, k?
Oh, that was more than you had?
Now you owe me even more, nerd.
What, you can't pay that either?
Better ask me for a loan so you can pay off your debt to me. Loser.
What? You still can't pay?
I'm gonna take your everything!45 -
Fuck Off As A Service(FOAAS) provides a modern, RESTful, scalable solution to the common problem of telling people to fuck off.
http://foaas.com/
Finally , a usefuckingful service.2 -
So... I did it.
A while ago, I said something here about making a site that just gives you a random Linux distro to try. I made it. The site is still in early beta tho.
https://retrylife.ca/givemeadistro/
Next, I am going to add little summaries of the shown distro.
If you would like to make a contribution, for now, just mention it in the comments, I will get a repo up for it soon.
42 -
Because of hardware failure we had to move some vpns from one datacenter to another.
The team of highly untrained monkeys at my hosting provider were hired to do this. First they ran backups of all the systems. Then they started the moving process. A few hours later they were done. We got an email everything was back online.
So we restarted all our processes and no data was coming in from our Raspberry's around the country. So we start a little investigation. What did these buffons do, they changed our rsa keys.
So we kindly ask them to put the old keys back so we do not have to fix 200 changed key warnings on systems that are not remotely accesible.
Apperently something that can't be done because their back up process is automated and always makes new keys.
Holy fucking fuck, whats the point in having a backup its not an exact copy. Is this fucking normal?
Now I will be spending the next few weeks literally standing in cow shit reconnecting Raspberry's.
Thanks a fucking lot. Not!4 -
Does anyone have a good and free translator api I could use? I’m doing small school project and I just wanted to create text translator app. I tried yandex already, and ibm sucks since it doesn’t allow ajax request9
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Fuck you gas company for back billing me 1500...I don't need you...built my own heating system...and with my managed pdu I can switch on remotely so its warm when I get home...so you can shove your heating app up your arse as well
11 -
When you find a tool / service online, go to the pricing page and it has a "get a quote now" button.
You can already tell its a massive rip off, but they feel the need to explain to you why.2 -
Oh Christ.. just been looking for hosting companies here in Belgium to look for sysadmin positions.. one of the fucking companies posted this: "we provide Uptime-as-a-Service"
The fucking cringe!!! Uptime as a service! Everything including the only fucking job a hoster has, keeping shit up and running.. as a service.. fuck!6 -
On a scale of 1-10:
If you own the domain "Google.com" for 15 minutes, all of the traffic will go to your server/hoster.
How bad will you be sued by your service provider?9 -
HP sucks because:
shitty hinges,
shitty build quality,
shitty USB ports,
shitty customer service,
shitty website6 -
Just now I realized that for some reason I can't mount SMB shares to E: and H: anymore.. why, you might ask? I have no idea. And troubleshooting Windows.. oh boy, if only it was as simple as it is on Linux!!
So, bimonthly reinstall I guess? Because long live good quality software that lasts. In a post-meritocracy age, I guess that software quality is a thing of the past. At least there's an option to reset now, so that I don't have to keep a USB stick around to store an installation image for this crap.
And yes Windows fanbois, I fucking know that you don't have this issue and that therefore it doesn't exist as far as you're concerned. Obviously it's user error and crappy hardware, like it always is.
And yes Linux fanbois, I know that I should install Linux on it. If it's that important to you, go ahead and install it! I'll give you network access to the machine and you can do whatever you want to make it run Linux. But you can take my word on this - I've tried everything I could (including every other distro, custom kernels, customized installer images, ..), and it doesn't want to boot any Linux distribution, no matter what. And no I'm not disposing of or selling this machine either.
Bottom line I guess is this: the OS is made for a user that's just got a C: drive, doesn't rely on stuff on network drives, has one display rather than 2 (proper HDMI monitor recognition? What's that?), and God forbid that they have more than 26 drives. I mean sure in the age of DOS and its predecessor CP/M, sure nobody would use more than 26 drives. Network shares weren't even a thing back then. And yes it's possible to do volume mounts, but it's unwieldy. So one monitor, 1 or 2 local drives, and let's make them just use Facebook a little bit and have them power off the machine every time they're done using it. Because keeping the machine stable for more than a few days? Why on Earth would you possibly want to do that?!!
Microsoft Windows. The OS built for average users but God forbid you depart from the standard road of average user usage. Do anything advanced, either you can't do it at all, you can do it but it's extremely unintuitive and good luck finding manuals for it, or you can do it but Windows will behave weirdly. Because why not!!!23 -
Thinking of making a calculator app that is implemeted with microservices.
Like multiplication service calls addition service, and power service calls multiplication service, and expression service can call all of those, etc.
Next I need to figure out how to add AI to it15 -
Whe you build a backend service that handled 50k concurrent users. But you are forced to integrate this third party service which can handle 500 concurrent users.
4 -
fucking hosting company...
Just got a ticket back explaining that "the settings you want to make to your mysql database aren't possible with our hosting products". While they state in their FAQ that there are no restrictions applied. (We are talking about to possibility of using JOIN here!)
Ducking fuck.11 -
FUCK YOU LENOVO AND FUCK YOUR CUSTOMER SERVICE
They "repaired" the hinge and it locked solid three days after I got it back.
My faithful companion has been reduced to such a terrible state :(
I had to remove the screen, there was significant stress on the panel.
...I guess I could make a server or something out of it?
11 -
My professor once said "You'd be amazed if you'd know what Excel is capable of.". Honestly I've seen some really interesting stuff, yet this amazes me.
https://dev.to/michaelneu/...4 -
Who has a DDOS attack story they want to share ? Dyn put up the good fight today... DDOS attacks can be incredibly difficult to deal with ... Internet of Things devices makes this an even more complicated situation. Outside of calling Prolexic, any vets have some good stories ?6
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You stupid lousy price of potato shit windows, yes that’s right - this pissed of windows user is pissed the fuck right off.
Here I am letting you sit there idling along and then I press the start button, you know that fucking button I press regularly for fucking years, only for you to go “fuck you, I’m going to blue screen instead” like what the flying fuck? There hasn’t been any updates in a while that I’ve noticed but this shit is just a shit.
So what ever, let’s reboot this mother fucker, oh wait now you can’t fucking boot, I can hear the hdd spinning a million miles an hour (coz non ssd) but noooo your just going to sit there like a dumb ass prick who doesn’t know what the fuck your doing.
So fine, let’s pull out that old USB with w10 on it and do a MBR repair... (coz nothing else will fucking work in your shit list of options) ok so apparently an MBR repair gets you booting.. but wait there’s more, now you useless piece of shit are going to run a scan disk which has sat at 0% for the past 20 minutes and I don’t think I’m ever going to see that fucker move, I get it you want to do something useful, but Fucking Do it already!
Like wtf, how does a stable system just decide to shit itself.
Oh and before you say it.. no I can’t install Linux on this piece of shit, see my previous rants for that problem.6 -
Me: please return http code 202 in your http service.
My collegue: ok.
After one hour...
Me: you are returning 200, I told you 202. Let me see the code:
OMFG she was writing the string "202" in the response body!!!
I do not know how to escape from all of this shit.2 -
I maintain a service that people are billed yearly for. A bunch of users just requested a new feature that will require me to build a completely new backend and change a bunch of things that will require a full rewrite of a couple different aspects of the service. I'm both excited and scared. Wish me luck.5
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Let's continue with another rant about my previous company.
You know what's not okay? Hiring a Polish company to handle your CRM. The Polish company promised our development team their CRM platform would have all of the features and APIs we need before switching over. We were skeptical, but Management decides to go ahead and sign the contract anyway because their friend works for this Polish company.
Two months later, the Polish company claims to have never agreed on having the features we needed available, API or otherwise. They also have no idea what an SPA is, most of their features are built-in iframes littered with XSS vulnerabilities, and outgoing B2B/B2C emails are not customizable beyond what their templating system gave us (colors and system fonts). I should also mention they refuse to let us meet with any members of their development team. The managements' friend? He's just a salesman.
We have had multiple meetings with their representatives, over voice calls and video conferencing, who just happened to be sales people. In the last case, every time we asked a question, this poor girl had to run back to her higher ups to get an answer as she didn't know what we were talking about.
Let's not forget about the language barrier. I don't speak Polish, management doesn't speak Polish. Nobody in my previous company spoke Polish. Why was this a good idea again?
I had another correspondence with the Polish company through E-mail. We had wanted to implement a third-party tracking code in our newsletter sign up (which is handled by the Polish CRM company). I asked a representative through E-mail if this was possible. In broken English, I received confirmation it was possible. Great, I asked how? In broken English, I received an explanation which I had already tried and did not work. I replied saying so. Third e-mail I receive mostly in Polish saying, "Why would you want to use your anybody else's tracking code but ours?"
Maybe because the features you promised previously were never delivered and now we need to accommodate? But also because we have our own list of affiliates and sponsors.
Six months later, the third-party tracking code still isn't implemented.
Also, I did report those XSS vulnerabilities on their platform and lack of error handling in their JS library. These have still not been fixed.6 -
I just found a new WhatsApp Crash Exploit. Full denial of service right there. An attacker could send a message to a Chat (be it private Chat or group Chat) and everyone who receives the message has no chance of starting WhatsApp again. It crashes and won't restart.
Tested on latest version on Samsung Galaxy S6 and S8. Don't know if it works on other versions but I am pretty sure it does. (It's midnight here, noone online to test)
The fun thing is, I knew this Bug for a long time but when I last tested it, nothing happened. Which means this Crash is only possible because someone at WhatsApp programmed a new Feature...25 -
Fuck you BT, charge me £80 for phone and internet, then only give me 50% of your advertised speeds that cuts out at random points then when I complain tell me you'll look into it but if you find any issues within my property I have to pay for the fixing of all issues with my line inside and outside the property not to mention the over £100 call out fucking cost!!! Plus you were fucking charging me £6.99 a month for BT fucking Sport that I don't watch and that I was told on 3 occasions was fucking free for the last 3 years!!! Again I will reiterate FUCK YOU BRITISH TELECOMS11
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FFS customer, if you want me to test with real data and solve your problem quickly, then maybe NOT send me an export in which the social security number says "12" for about a quarter of the entries in the dataset and in which the date format is still wrong.
Sincerely, the pissed off dev who told you this about 4 times already.
PS: I hope you step on a Lego.4 -
This is cool!
JaaS: Jokes as a Service, using PyJokes (https://github.com/pyjokes/pyjokes)
Read them all here (available in many languages): https://github.com/pyjokes/pyjokes/...
Have fun sharing these with other devs that are not on devRant. Because if I see any of these jokes being reposted, I WILL DOWNVOTE. (Well, upto a few weeks that is)
Disclaimer: I am not related to this project. Just found it while browsing on GitHub and really enjoyed it, so thought I should share it here :D3 -
MailChimp has decided to effectively kill the Mandrill service... Time to spend hours moving to a new outgoing email provider 😭7
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FYI rambox users: My pull request got merged and as of version 0.6.0 devRant is now one of the pre-configured services 🎉2
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Hmm internet connection is down. Check isp status page...no issues. Wait 50mins on phone to get to support, where they tell me there is a known issue, reported 4 hours ago. After call check isp status page...no issues
Is AWS selling status pages as a service now?5 -
I provide hosting for my clients. About 3 months ago I discovered that the hosting company that I'd been using had been swallowed up by EIG, which explained why the tech support had gone downhill.
So, I jumped to another hosting company. Same shit different company!
Apparently the fact that my browsers sit at "connecting" for up to 30 seconds, and I get a "could not connect to" message half the time while I'm trying to fucking work on a deadline is the fault of some plug-in in a WordPress installation!
Oh yeah? Why then does this shit happen when I'm working on a pure html/css site?
Why then did it start happening after they "updated" my shared server?!
Oh, but the bastards suggest that I buy Cloudflare or pay for more space!
You fuckers made my work take 3 times as long, and you made an important migration fail!
Network places make mistakes. We all do. That's cool. Fucking own up to it, talk to me like a techie, and DON'T TRY TO BLAME IT ON ME OR MY TOOLS!
Fuck you! I think I'm gonna give Google Cloud a try, and do this shit myself!7 -
Ok.. So I'm a student striving to be a mobile developer and since the job market is non-existent if you don't have a degree here I had to take a customer support job for the moment/until I find something better.
I was handling some purchases and ask this customer to provide me a screenshot of the receipt.
Send him steps on how to do it and a video demonstration for Android devices.
Now the great part
HE PROCEEDS TO SCAN HIS PHONE SCREEN WITH A SCANNER, PRINTS THE IMAGE AND THEN TAKES A PICTURE OF THE PRINTED FILE AND SENDS IT. HOW THE FUCK SHOULD I READ ANYTHING THERE YOU FUCKING TOMATO?!?!
HE DIDN'T UNDERSTAND HOW TO TO TAKE THE SCREENSHOT!!!5 -
Cannot run one service which is depended on by another before that service is instanced because everything within the cotainer is asynchronous 👍1
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Had a conference call and one of the guys said something along the lines of "I can handle the load (ticket load)" didn't even thought about it my mouth instinctively reacted with "that's what she said".
A couple of guys laughed but the other few just "wooooow"ed like if I had thrown a 9/11 joke.
This is not a rant perse, just a reminder that if I ever launch my own startup I shall look to hire "joke sensitive" people to make my scrum meetings as awkward as possible.4 -
I am having a massive anti-Microsoft day since they announced they are killing Groove music streaming service.
Funny how there is so much shit going on in the world and I'm here sulking over a music service...
😪19 -
When the company spamming is also the service provider but fails to gracefully handle requests on their service 😒
6 -
I'm implementing some Italian web servicies.
The server response is "INDISPONIBILITÀ TEMPORANEA" (temporarily not available).
I'm Italian, but I'm not used with localized error messages. When I read this message I tought to a server in a toilet.
4 -
@Fast-Nop This one's for you, buddy. Took me all freaking day to figure out how to avoid unsafe-inline when registering a service worker. XD
7 -
I got a dayjob in a company. I got an error. I cannot solve it and I am so desperate. So I go to stackoverflow, nobody answers. I post on git issue, but nobody solves the problem. So, I pay someone to solve it, like Hackhands.com to find a mentor. There is no mentor that can help. So I pay more, hired a peer, and finally a development team just to help me. They get paid only if they solved it.
But each of my folks repeat my same steps, asking on stackoverflows or github, and none of these help. So, they end up hiring their own friends and mentors. Their friends also end up paying (pay before problem solved) someone to help them.
their friends pay for friends of friends, then friends of friends of friends
And all of a sudden it becomes a giant MLM scheme.
And those people they paid for actually work for a company behind the scene which I am a founder of 😁
Multi billions startup idea, is it?4 -
Because everything should be a managed-service somewhere in the internet.
https://devnull-as-a-service.com -
> client paid 10 years in advanced for service
> 2 years later their support is trash, service is trash, competitors are cheaper, competitors offer more, ..
> sorry we can't refund you the unused money if you change service, have a nice day!3 -
I am at Lenovo service center to bring back my laptop after replace of motherboard (they replaced because card reader not working). Ohh. I checked again and it's not yet working (illiterate technician)...
.
..
Waiting for 1 hour..
..
Meanwhile I see they are outsourcing their screen , monitor,scanner etc. From dell,acer... Ohh how can they prove they are better...
.
.
.
.
Okay!now hit me hard a person came here for service and without even booting they concluded the windows inside laptop is pirated🤔😌3 -
Had to ring the UK tax office, have to pay a sizeable amount by 31st Jan, but I have spent any savings on essential living based shit. I was dreading the call, but best to do it before 31st or you get an instant £100 fine. Well I was totally shocked to find a really lovely lady on the other end, she was most helpful and not like the cunt I got a few years back. It just goes to show that two people doing the same job with the same procedures and outcomes, 1 can be a complete cunt and the other kind and compassionate. Moral, there’s no need to be a cunt.
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When you're at the till ordering a plain coffee and the barista SIGHS and ROLLS THEIR EYES at you. ARE YOU FUCKING SERIOUS? That's you're damn job, don't fucking do that. That's the only reason you're here!!!8
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FUCK YOU DIGITAL OCEAN!
I know, I fucked up because I lost my backup codes, but tell me, WHY THE FUCK CAN'T YOU ANSWER AN EMAIL THAT IVE BEEN SENDING SINCE THREE WEEKS AGO?
You motherfuckers12 -
been trying to figure out why the result of a linux service wasn't updating after 30 min i noticed i was calling 'systemctl start service' instead of 'systemctl restart service' FUCK MAH MUTHAFUCKING LIFE 😊2
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PayPal is a fucking piece of shit, I tell you.
So I moved away (such a relief) and had to change my cell carrier for better signal. Well, I free admit that I forgot to change it on PayPal. So when I try to log in the site tells me that I need to get a text or call with a code. Easy enough. But I don't have access to that phone. Mind you, I can still prove I'm the account holder, because I can change my password. But no matter what I cannot log in.
Call support. Go through 50 layers of robot menus before I find the secret hidden option of "Agent" which lets me wait over an hour for help.
I wait.
Of course the agents there are monkeys (not their fault, it's managements'). They can't understand that I can't change my number when I log in (cause I CAN'T FUCKING LOG IN!). "Well I've locked myself out of the system trying to change your number [tried 3 numbers]," they said. "Call back in two days."
Called back. SAME SHIT. Wha kahnt u log in?? Waht exoktly dose it say? Leh me trah to change that fo u. Still not working.
So I call back and get third rep who has the decency to tell me that my account is locked because of the login activity being suspicious (true I guess, my VPN end node is often in the NL or RU and I'm a US citizen). So they still can't fix it.
Time spent so far: 4 hours, 4 days. Call back. Talk to one rep who says that the special accounts dept is closed, we'll call you tomorrow. Day 6 comes. Long LONG (5 hours) story short, the special reps and the supervisor can't do anything to help me, at all, except send me my money in the mail and close my account. What the fuck. It took me this many people to tell me that changing a fucking cell phone number is impossible? After spending in excess of 10 hours fucking around? How is it that the cell number is untouchable but my PASSWORD can be changed in 5 minutes?!
So now I'm fucked, because I wasn't able to pay for a univ class in time and I failed assignments cause we never had any warning from him and I had no way to pay for the fucking shitty ass website that uses flash and has no TLS/SSL enabled at all (and handles fucking payments), and has fucking popups with a lady that repeats the same fucking shit without warning with sound. Maybe that deserves its own fucking rant. It's fucking ridiculous. Fuck.
Don't use PayPal, they mess up everything.5 -
Finding out a service your school uses doesn't bother encrypting passwords is always fun, isn't it?7
-
I think my hard drive is going to die.
My laptop takes 15 minutes to start up and it takes a fucking long time to open any program but once they're opened they run pretty well... And it does since two weeks ago!
This is a hdd related problem, isn't it?13 -
My phone is speed capped to 64 kbit/s download. The only app which loads it's content in under five minutes is DevRant...1
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I'm thinking of starting a service of creating WordPress sites for people.
But there are like 1928372829+ companies doing that.
Am I late to the party?9 -
Ok, so I have turned off all shit of Windows Update, and somehow, Windows is updating all apps, and even trying to update itself.
WHY???????????????????6 -
That awkward moment when you phone IKEA Costumer Service to ask for the buCode that is used in their API to see product status in stores.
First I spoke to a salesperson and almost had to explain what an API is. The next person understood (after a while) that it is a 3-digit code that identifies the store.
And yes, I am from Sweden. 😂2 -
I've been in a fucking chat with a Verizon customer service rep for 45 fucking minutes....
Talking about everything under the moon to help the man out from having to do legitimate work. We've talked about phone preference, what phone's we have, what we want, favorite features, ect.
It's fucking hilarious and I'm genuinely entertained right now.
Glad to know I'm helping someone out.
Edit: I was honestly sad when I had to end it so I could eat before my food got ice cold lol6 -
When a customer question gets escalated all the way to the dev team when it could have easily been solved if those escalating the issue had bothered to use the site themselves
-
I want to switch to an encrypted email service. My question, what if the service provider suddenly decides to close down the email service.
I feel like it's too risky to move all my emails to them.5 -
With many "things as a service", I was waiting for a day when someone creates something like this - http://www.foaas.com/
-
Hey devs, really need some help here. This is driving me crazy...
We're currently taking issues from the company via mail. We've got a group mail that goes to the three of us at the IT department. Problem is, colleagues just forward customers emails without event trying to help, which means that we get stupid issues like "I can't sign in", and no further information. We're currently using Jira, and I was thinking perhaps we can set up a Jira Service Desk? Then we could have an internal help desk where issues could be submitted, and require some important fields, and perhaps add a checklist. Have you had any experience with Service Desk? Do you think it would be a good idea to have a "normal" person have an account there as well to filter out the normal "Have you tried restarting your computer" stuff? Is it suited for non-developers?
Any other ideas?
Yeay, messy question, but I'm fucking desperate...7 -
I'm planning on stopping my mail server but I don't know to which service I should move, I have a custom domain that I need to link, for example Google cloud apps where I can forward emails, but of course I don't want to use Google.
Any recommendations?17 -
I was one of the early adapters to devrant. And I qualified for my free stickers ages ago. But thanks to the useless South African postal service, I still havent received my stickers over a month down the line :( I have so much sadness in me because I NEED these stickers!4
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FUCK HTC, FUCK DYNALOGIC AND FUCK DYNAFIX PIECE OF SHIT FUCK COMPANIES
it started over a month ago, my HTC10 was charging with the included charger from a wall socket, took the Htc and cable to test a new feature I implemented on my xamarin project (see other rant). I attached it and nothing happend, tried another USB port still nothing, then I smelled it. My HTC was burning...
Contacted HTC, they referred me to a contact form and send 3 attachment with it. THE MOTHER FUCKING THING ONLY ACCEPTED 1! Oké calm down... so I went through the trouble of combining the attachment.
4 days go by and get an email if I could resend the attachment because there where non. the FUCKING contact form did not send it after my troubles!
A week goes by without response, I contacted them again, they apologies and promised me to call me the same day. BUT THEY FUCKING DIDN'T after that I thought maybe the next day but no call. After that I did not have time to contact them.
So I contact them after 4 days and get the FUCKING STUPIDEST and not well speaking person on the line that was constantly interrupting me. Finally got RMA and shipping in order but he managed to fuck the entire description of my problem of what I specifically told him.
So now dynalogic (a transport company) comes in place, they should have come to pick up my phone and bring it personally to Dynafix for repair. BUT THEY FUCKING DIDN'T.
Instead they drove by, put a 'you were not home so ship it yourself package' in the mailbox. BUT I WAS HOME and so were 4 others and lights and TV on. Not to mention our DOGS that react to anybody that enters our driveway. he was just a lazy PIECE OF SHIT.
So now I had to ship it myself, what resulted in my paying for shipment, paying for insurance and leave work early to get the the post office in time, since leaving early was not an option (deadline) I asked my parents if they could. BUT THEY FORGOT for 4 days.
Still having had good service from HTC in the past and being a loyal customer for years I was not angry and thought everything would be alright.
so now coming to today 1,5 I get an email that they WONT FIX IT BECAUSE OF FUCKING PIECE OF SHIT BULLSHIT REASON THAT WAS NOT THE PROBLEM.
tldr;
FUCK THEM, FUCK ME, they won't fix it after over a month for a bullshit reason. I am not gonna buy an HTC ever again.15 -
I have heard that StarTech's customer service is on point... But this is something refreshing and a very surprising beginning of my birthday!
2 -
I am working with a team that's producing tons of new services..
And me being a fresher, reading new designs every other day with God knows complex implementations and business requirements and attending design review meetings(where I can barely understand anything)
having a great learning curve..
Hopefully, I survive this period and cope up with the inputs...
Note: Just don't ask what's my contribution.. I am gearing up for the D-Day to make my impact(not a negative one).. 😎 -
After the fucking graduating day, got Unix stickers, man I thought I would never get it, they reposted it with change in address . Wonderful service.
5 -
My ex-boss used to BELIEVE that being registered to a service makes a partner with the service provider.
So if I were a devRant supporter, I am a devRant partner.4 -
Show stopper issue raised,
10 minutes to home time,
Critical service goes down,
Current facial expression
2 -
Project manager: "What is a micro service? I'm dating a girl and she mentioned it and I want to impress her."
Me: "Well, you have monolithic services which tend to serve many different functions whereas a micro service tends to serve a single function or a few related functions. They are usually easier to scale and can be optimized to be faster. Still, right tool for the job."
Project manager: "Oh nice! So I can ask her 'Hey, want to see my micro service? It's quick and scalable.'"
-face palm-
He's leaving this week. I'm going to miss him though.
Seriously though, in that context, would scalability mean you're bringing friends?4 -
I received a few XSD schemas from service provider, this have literally: Table1, Table2, etc... Table21. and without any documentation.
Should I insult provider devs on email?
11 -
When your company expects you to manually change information in the production db by saying "hey, client Billy wants his stuff moved back to where it was"3
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It is useless... I can't just leave these textarea empty whenever I cancel a subscription to a good service.
I feel like I giving them proper feedback :)
#goodGuyJavierojeda
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When you're fucking pairing on my fucking desk you have to glue your fucking fingers to the fucking keyboard! Stop picking your nose and your ears you dirty bastaaaaaaaard1
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Hi all,
I want to get advice about a VPN Service,
Currently NordVPN giving away 75% discount for 3 years subscription which costs $107.55,
Any of you have experience with their service?
Need reviews or opinions27 -
Today was the first time I used WebWorkers. I loaded it with a hyphenator script because fucking Chrome is still not able to do hyphenation on its own. For the main thread I wrote an injectable Angular service as a wrapper and to enqueue hyphenation work.
So far it works pretty smooth and quickly.
Have you used WebWorkers before? What for?4 -
App idea: A tinder-esque service for developers, where devs woo their counterparts with intelligence.4
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So, we are having a SaaS service for people where they can build X stuff. It is all fine as long as you are using basic things there, no complex cases and so on. Even on some complex - it does work just fine.
Here's the rant itself:
The production server throws us errors every 5-10 minutes that something broke and fails to do job X. At first we were all hands on deck fixing it ASAP to make it stable to later realise that most of these cases were users doing stupid shit. Then we began to fix the core issues rather than chasing every single issue there is (costs are important you know) - funny enough, we get few support requests a week and our 1h response time + 24h fix time usually buys us that customer and allows t o leave a great impression.
So all in all, bugles production is good but great support - is way better. Users can deal with issues especially if they are experimenting there but when they need answers - you'd better give it to them.1 -
I'm in love with service workers. This is so fucking satisfying (also love the offline first capabilities)
6 -
Fack I hate this CMS we have. Using Fetch and sending data as encoded JSON doesn't get parsed nor recognized by the CMS. I was pulling my hair out, understanding the differences, switched back to XHR... and then noticed the buggar:
XHR sends data as "FormData()".
I switched everything to FormData and TADAAA IT WORKS MOTHERFUCKA
Lost a whole fucking day on this trying to understand whether it was my code or the CMS the problem.
Ah yes, of course, I had to reproduce the CMS on my machine, instead of having the developers lend us a "development" platform on it, so obviously I don't know what's happening under the hood :))))))))2 -
Customer service my ass. I wouldn't even call it service. All you could do is check if it's working now. Of course it's working... I've just told you it's fucking working 2 minutes then inaccessible for fucking 10.
And when I tell you that your service had began to loose quality in the past few months you just sit there in FUCKING SILENCE. MOTHERFUCKER JUST TELL ME THAT YOU CAN'T DO ANYTHING ABOUT IT... OR SORRY... OR GO FUCK YOURSELF, NOT MY JOB... I DON'T FUCKING CARE JUST DON'T SIT THERE IN SILENCE UNTIL I HAVE ENOUGH AND HANG UP... I WASN'T EVEN SHOUTED TO HIM. I was disappointed but not angry... Not until you decided to just ignore me, fucktard...
Needless to say just when I hung up it stopped working again. -.-4 -
No I don't give a fuck about your privacy policy. I just wanna be your product of your free service. - internet users2
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I really really want to change jobs and pursue being a game dev.
I am so tired of our company kissing our clients' asses, out of fear they might leave, making the developer work an extra mile without the appropriate salary for the extra work, which now I realize why we have alot of sh*ty projects.
I think there is a clear line between customer service and being suckups.
:(4 -
If your customer service is so bad that people talk about trying to use the occult to get in touch with you, your company is shit.
Dev related cause I only want to talk to the customer service because the api docs are that fucking bad. -
Customer service didn't want to refund a $40 late fee because their stupid website wouldn't accept payment and kept locking me out.
So I did $40 worth of talking to one of their supervisors.
Yep. I fillibustered customer service. -
A music server where people can login and add their own music to channels, with request lists and priority lists algorithms. Welp atleast the streaming part is done4
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Hey guys :D So, finally I have to build a website for a service. That means setting up a server and all that stuff...
What servers do you recommend? Also service for DNS?
Thanks :D16 -
Due to a service window, we were requested by customer to set up a separate instance of the same web application so they could keep working.
The separate instance was set up and all parties were informed.
Customer and project manager complain that people are still using the old instance, to which I replied I sent an email informing which instance should be used.
Their response: "You wrote to use the new instance, but you didn't write NOT to use the old one."1 -
FUCK CUSTOMER SUPPORT
I live next to a province road so for things like internet more parties are involved then on a usual neighborhood street. 5 years ago I was asking about fibre internet since every household in a 8km area from my house has a fiber connect (except those next to a province road). They told me to contact them if a road construction would happen so they could do it simultaneously.
Today I thought lets contact them again since a complete road overhaul is gonna take place in the coming 6 months. They said that I've to contact them before those plans are made public otherwise they cannot jump in and do their work as well.
How would I inform a company of plans that are not public so I don't know about?1 -
Not as much a rant as interest, but did any of you guys recently start a business or witnessed the start of one? I really wanted to know how those find the services and tools that get them off the ground or enhance the business, is there lists with "must have" services for specific business categories etc?14
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Service status pages that poorly reflect actual service status are so annoying. Ex. GitHub is having a lot of latency issues with processing updates and like 5 people in my office noticed it while their status page still says everything is fine.
This isn't to explicitly call out GitHub since many service status pages behave like this, but it definitely shows a general weakness in these health checks. I've seen similar issues with tons of services, web hosts, etc. Monitoring is definitely hard but will hopefully keep getting better.1 -
I wonder, are captchas in captcha solving service sign-up forms - connected to the service? so you're for free solving a captcha inside the pool?1
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Had a task of service discovery, went through following phases:
1. UDP broadcast
2. Wait why not Bonjour?
3. JmDNS for desktop works great
4. Android NSD on Lollipop, this is easy
5. Kitkat WTF..!! Why did you put it there when it's so buggy.
6. Replaced Android NSD with JmDNS and it's great
7. Network switching on Android... done
8. Wait how are others doing it.. JmmDNS.. awesome.. fuck not working...
9. Read mDNSJava is much faster... replace JmDNS.. why haven't they uploaded parent pom on repo
10. mDNSJava freezing my Android device... revert to JmDNS
11. Let's see if it works with Wifi Direct.... Come on why aren't you working...
12. UDP broadcast it is 😢2 -
Decided to look at Firebase tonight, to see what's what. Before accessing the demo project, it promoted me to review the Terms of Service. I obliged.
...holy fucking shit, dude.
1 -
FUCK ASUS FUCK service centers
Fuck Asus. My laptop charger was not working and I called them. These fucking people asked me to get my warranty approved because according to thier database they only have manufacturing date. So they said send us the invoice and we will update it So they wanted me to wait 5 days to get an entry updated in their database. 😑😑 After this shit. I have to wait 7 days for a new charger. These people and Thier service it's shit shit shit4 -
Broke there web service. Stupid IIS .NET bullshits
[previous:Exception:private] =>
[faultstring] => The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the \<serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.
[faultcode] => s:Receiver3 -
Maintaining a C# .Net application as a Java developer
with a 30k line auto generated soap service.
Where each service gets its own objects...2 -
How many of you use FTP everyday to work?
Well today the whole GoDaddy FTP server for EVERY website I manage was off.
Had to work through the webpage editor (a notepad provided by godaddy/cpanel), it kinda works, but I can't even use ctrl+s to save since it's in the browser :/12 -
!rant
Does any one of you own a Omnia Turris (https://omnia.turris.cz/en/)?
In our new apartment, we'll have a 1 Gbps fibre connection (not that we would realy need it, but hey!)
However we need a Router that suports Fibre. The service provider suggested a FRITZ!Box 5490.
I thought about getting the Omnia Turris and run https://pi-hole.net as DHPC on it and maybe add a proxy for TOR or install openHAB later on.
So if you own a Omnia Turris or know someone who owns one, would you recommend it? If yes, why? If no why not? Any additional things I should consider?2 -
Aww yis. Got emergency service call with only 10% battery left. Solved it with 6% left. Though I admit I don't like living on the edge. Where's my power adapter?
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Any service designer here?
I have some questions, to you the most badass designers of all. 😎
for those who don't know what service design is yet. https://en.wikipedia.org/wiki/...2 -
So we had a service provider which would provide climate info. The service is paid for. Then suddenly we started getting irrational or no data. When asking the provider, he said their job is to provide the api and they're not responsible for the quality of the data which apparently comes from other places. So we basically pay for an api which we could have done ourself....2
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Okay, if I understand correctly, if you want your website to be RGPD compliant, you must wait for user opt-in before storing anything to their device.
Maybe I'm asking myself too much questions but, how exactly does this work for a PWA ? Should you ask user for permission before starting a service worker and/or before caching any content ? If so, what if the user refuses the authorization ? The app is broken ? Or it just fallback to good old http browsing if it's server-rendered ?3 -
Ecommerce SaaS service pushing +10K products, that aren't ours, to all our actively connected marketplaces...
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Fucking fuck I had this one dashboard website I used some time and then stopped, they were sending me lots of trash via email since, but now when I actually need it again, I can't find a single trace, does somebody know some website where you can simply send a curl to with some number and it will save and graph it in a dashboard?6
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Our ISP asked if I was satisfied with their service. I told them that it's okay, but some of our computers don't have enough powerful network card, and they can't use the internet on maximum speed, and they said that they could see it, too. WTF? I knew that the ISP's router is not the most secure thing, but it has a remote mode, which if of course OFF, and they still can see this, and maybe even more. Monitoring your traffic is a thing, but a home network should be private...2
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🤔 Google is transforming from a free service company to a paid service company with gsuite, youtube tv, google drive premium , YouTube patreon approach, g cloud, selling hardware ... and more
I am a little afraid 😱
Is google transforming to apple like5 -
Have a SOAP service but need REST service since it is in fashion?
Easy, make a endpoint and ask for the entire body of soap (yes, in xml) in body of rest request.8 -
I bought tickets for a friend of mine to visit me. She cancelled. I purchased travel insurance from Expedia. I have to now cancel one flight through Expedia, the return through the airline, and file a separate claim to get the money back. I hope they don't want me to prove she's sick, since she isn't (she's just a terrible person and I knew she'd pull this shit).
I hate the entire way the airline industry works. This is bullshit.
I hate the entire airline booking system.1 -
The past three weeks almost no issues during the 24-hour emergency service. My service starts at 10:01. Everything breaks.
-
Lost my changes twice now. First time was my own fault. Was in a hurry to pick up my son from daycare so I checked in my code and locked my computer before the code was actually checked in. So today when I took "Get latest" somehow my last code from yesterday vanished. So, I rewrote everything, but now there was some problem with service references, and building the solution failed. A colleague had a look into it, but he couldn't resolve the problem neither. Instead he accidentally made an undo changes on my code, so now my code is gone again. And the solution still doesn't build. I'm just a *leetle* frustrated right now :(3
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All people are happy except me as Reliance (Service Provider) giving Unlimited 4G Unlimited Calls and many service Unlimited till December and I cannot use that SIM because I have Windows Phone :(3
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Am i the only one who stop watching conference whenever a Windows developer comes in and try to give his piece of shitty advice cause trust me guy 99% of times this advice is linked to some shitty promotion of their twat service their cloud,test labs whatever . Fucking waste of one hour . Microsoft is a bag of shit company
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Anyone from Service Based IT Companies.? How much it really sucks to convince everyone around you about the idea you want to implement, but it cannot because the client is not happy and if he is not happy the management is also not happy. Its like we are chained to the chairs and systems, not letting us look at the outside world, where elegant solutions exists for smiple problems.
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*sigh* that moment when you call your provider and after 20 minutes of talking and waiting you get redirected to the IT department and a feeling of coming home rises in your stomach. *relief*
Furthermore when you instantly like someone over the phone just because you feel like being from the same kind. Anyone ever had this feeling? Or am I just a creep!? 😅 -
!dev
Me (Yesterday): I'm going to start reading things before just checking checkboxes in future!
Me (Today): I'll start that checkbox thing later... -
So, google is complaining about an increased amount of 404 errors on my website. How do i complain about 404 errors on their site?
Check this out: https://android.com/market/...3 -
So i got this service i made for fun and learning. Theres many providers in it for money, not me, only a little (lets not lie to ourselves).
Id just like to have a handful of happy clients to make it pay for itself so i dont lose money.
I have no idea how to advertise or gain clients. Those potential clients i cling with are from US and the server is in EU, and i wont convince anyone to buy something i wouldnt buy myself.
I suck at marketing.2 -
!rant #tip
Windows 10 - service host high cpu usage
Stop the superfetch service and it would be down to normal.
You should checkout the description of the superfetch service... Lol ):D2 -
Started my very first (summer) job as an IT agent in customer service for my city less than two weeks ago and finally moving out from the formations to answer the phone alone.
I must've listened to around 30 calls and already there's stories I could make tales of.
I now understand the job of customer service. -
So, my university has a mandatory community service program where basically students are sent to help developing infrastructure and society in undeveloped parts of the country. I and my team are going to depart in the end of this month.
We're going to help raising IT-literacy level by teaching high school students basic programming with Scratch or Python. Is that too much? Should we just start with teaching Ms. Office instead? Or do you guys have any opinion?6 -
I'm about to create a pull request for adding devRant as one of the default services in Rambox. Anybody dig it?1
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"We need our micro-service that we already use in two of our applications in the third. You can basically just copy all code from those"
*Spends 2 months trying to figure out (to) what (extend) the service actually does*1 -
I'm dreaming about an assistant system, which is omnipresent.
Popping up on screens in public, sitting in many ear listening to my speech, with my personal feed off contextbased information.
Like a juxtaposition of Wikipedia, Facebook, Twitter, etc...
I don't want to pick my device from my pocket to type in a search or to push a button and say "ok buddy".
It just have to be omnipresent and focused on my requests.2 -
Terms of Services be like:
<p style="font-size: 8px">You may or may not for of but not limited to change or modify (to change) variables in the elebrate infrastructure of specialized collections of design principles. Failure or success to accomplish some in a way will claim you unliable to the set of collective governing rules according to section 771 of the legal code"</p>1 -
Follow up on my mum's laptop - 3 screws fell out from the bottom cover on the screen's side, now it's impossible to adjust the screen without risking ripping the top cover off.
So I went to the service manual online for info, and it was actually a fun read. Read your devices' service manuals and part info.
Open them too, it's all very interesting. -
Integration of with another web service.
The only documentation it's a Skype chat.
😝😝😝
Save the chat content as text: It's the bible of this service.
Can someone write a text on the stone for future needs?
Please help me !!!!
2 -
So. Question: is service-oriented architecture a web/network "thing" or would it take actually be of some benefit to an installed app?
I ask because we build on a framework that, for the most part, has pretty good interfaces and is specific on how things need to be implemented in order to work. However there are (g)rumblings within sad frameworks working group that they are going to switch over to "Service-oriented Architecture" which to me just sound buzzwordy. We are an installed desktop app.5 -
Ranters, I need help
Does anyone know how can I run something as a systemd service and still have access to the "console" - the input and output of the program, when I need it?
(It is a minecraft forge server and there are multiple people managing the physical server and one of them managed to corrupt the map yesterday by rebooting the machine without stopping the minecraft server... so there comes the need for a service so it can shut down before the machine reboots... but I also need the access to the console of said minecraft server because sometimes when some modded items are misbehaving the rcon will stop responding while the console still works)
Edit: currently I am running the minecraft server in a detached screen (ddg "screen linux" if you don't know what I am talking about)6 -
!rant
Me and my friend just launched the invitation phase for our paid service hookdoo at www.hookdoo.com
Service enables you to quickly set up webhooks with minimal effort that can run your code on your fleet of servers.
If you are interested, request an invitation.
I'll make sure to give devRant users a priority over others, and some bonus credits as well :-)6 -
Any one thoughts/opinions about Azure Service Bus? I'm using it a few months now in combination with a redis cache, cloud storage and the service bus.. works pretty nice so far..
I'm pretty impressed about the upgrade mechanism.. -
I don't know why people are complaining about windows updates while they can stop the update service from service manager. I did that wile I was using windows.
Moral of the story: I use linux. 😜 -
I'm looking for a VPN-Service.
Mullvad vs Tunnelbear.
Do you have any experience/recommendation? Or maybe another service altogether?2 -
!rant
Never done a "full-fledged" Android app, but I had to, for school.
It works (by now), now I can sleep
3 -
Question:
I want to develop a simple reminders service. People will go online and set a reminder and the service will send an email when the reminder is schedule.
I want to use the simplest stack I can. It will be very simple so I don't want anything complex.
So I need a DB backend, a server to host the web interface so people can set up the reminders, and a background process that send out the emails.
People set up reminders, they are stored in the DB and the process read the reminders every X amount of time and send the emails scheduled in that particular time.
I was thinking about using Firebase (only tried it once in a small chat app for practice). A small web interface stored in a server (which? idk. Heroku, AWS?). And a deamon scheduled to run every half an hour (running where? idk. I have a spare laptop that I can use as server for this purpose or Heroku or any other).
What services (free, or at least free at the beginning) would you use in order to save time and money.
PS: I know Python and Java. But I've worked with PHP (and HTML+CSS). I know next to nothing about JS.11 -
When you spend hours trying to figure out why you can't get your Firebase function to connect to the outside world only to realize that the 'spark' (aka free) plan doesn't allow connections to 3rd party endpoints...
Sometimes I wish I wasn't so interested in technology that depends on other services. 😒 -
When you had some cloud service testing and google cloud got an error while not so popular cloud service got working. 😅
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TL;DR warning!
Please help me out on this, fellow ranters:
I have a js app, a sandbox for musicians, which everyone is checking out once, then after fiddling around, they never really come back.
What can I do, to make an app more desirable, so that musicians would incorporate my tool into their musical repertoir?
One advice I've got from a friend is to save the session, like jsfiddle, so that the user can continue his/her work later and don't have to start all over.
If you want to check out my app, then the link is in my profile.3 -
Net Stop mycompany.service
InstallUtil.exe /u Myservice.exe
Sc Delete mycompany.service
InstallUtil.exe /i Myservice.exe
Net start mycompany.service -
i want to create a service that periodically logs in to a 3rd party service to check if anything has changed in their account, then send a message via firebase to notify the user who's account has been changed.
can you recommend any program/hosting/server that would be ideal for this?
i prefer dart (because i built the frontend in flutter, but i'd use most any language).
i'd prefer not to pay for a dedicated server because of price, so if i could just create processes that run every hour or so, that would be ideal.3 -
Monolith oriented micro service.
All the coupling and evolving resistance without the simplicity or consistency...
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