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Search - "support magic"
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Dells XPS are made of magic. [long story, major fuckup, 10k+ damages]
It all started in December. One morning I was late to work, drove there as fast as possible. (I live like 3 minutes away so me being late really meant *late*) Parked my car in a secluded car park, grabbed my backpack and ran to work. The car park is like 100 meters away from work so I took my feet into my hands and ran. Next thing I know my heels loose all grip while I go down a small slope and I drop on my back full force. On a sharp edged stone. With only my 1700$ XPS in it. Fuck.
I paniced, but got up and ran to work. I checked on the notebook, praying it would boot. It booted! Holy shit. I flipped the notebook and saw two small dents in the aluminum shell. I was thorougly impressed. I later discovered that it left a small shadow on the display, but given what a hit that was (I am not exactly a lightweight), impressive would be a massive understatement.
Fast forward to February, I am weighing my options to get the screen replaced maybe, as damage on my hardware (even if neglectable) triggers some sort of OCD and makes me feel bad 24/7. Also my laptop tends to shut off from time to time, looked into the Event Viewer and saw kernel panic. I figured that the battery probably still took a hit and that it drops voltage from time to time and the kernel assumes a critical situation, thus shutting off.
It stayed quite snowy in Austria up until March, so occasional snowing wasn't rare. Got out of work one day, saw it snowed a bit. Whatever. I had my moms car at the time, so I tried if it would slide a bit if I donut on the now (5pm) empty parking space. Nothing. Drove done a small hill, ABS triangle lit up red (board computer can't outbalance the snow). I drove out to the main street where everything was salted and drove along towards my house. Took a turn into my street, accelerated for a bit and then went off the gas so the car would smoothly drive along with the speed slowly degrading. So I went off the gas and noticed I was a bit to the right, no wonder, centrifugal forces.
*steers left*
"Huh seems like I need a bit more"
*car still doesnt move much*
"What the- go to the left!"
*steers left hard*
"Fuck that wall is coming closer"
*Breaks*
*car doesnt break*
"FUCK FUCK FUCK FUCK!!!"
Everything got quiet in seconds, me waking up to an open airbag, ripped pants, a hurting wrist, the radio somewhere on the ground and fumes that smellt like burning wires. I grabbed my backpack that was now somewhere on the floor instead of on the seat and ran outside, tears in my eyes and the phone on my ear calling my mom. I walked inside as she walked outside, hearing a weeping scream that I haven't heard from her since I am alive. While walking inside I noticed my backpack was wet on the bottom, my 2 litre water jug shattered when my backpack hit the dashboard. I tried to stay calm and act rational, knowing that every second counts when It comes to water damage. I hastely searched for some rice and a bag to put my laptop into, stuffed the bag with both and went outside. The car was totaled, my mom pissed and crying. And I was in shock, sad, angry and hurting.
I kept the laptop on my heater for a few days, bagged in rice. I dared to try a boot after a while and you wont believe me, it fucking booted. Even the keyboard backlight worked, just the screen was obviously broken in the back (no color distortion or bad pixel rows though!!) and the aluminum shell had a dent on the front. I talked with Dell Support a few days later, asking if it would be ok to open the XPS up so I could drain all of the water. She said yes thats fine, as long as I dont touch anything or screw around with it.
She said I can send it in and get it checked, but the pickup and analysis will cost 150$ and I can go from there.
I sent it in and estimated that, because battery, screen and other things probably needed changing, it will be around 900$.
Got a call a few weeks later:
"Hello beggarboy, the repair team reported back to us and said that they will have to replace everything, which will be 1700$."
"Fuck... Buying a new one is cheaper.."
"Yeah I know I am sorry about that, I can offer you a voucher so you can buy a new one for 250$ off if you would prefer that"
"Sorry but I will need some time to consider"
"I understand."
The agent clearly noticed I was bummed about it.
After going back and forth what to do I got another call a few days later.
"Hello beggarboy, we talked a few days ago. I have good news"
"Hello, yes, speak up?"
"I was able to get a special offer for you after putting in a few words..."
The next thing she said seemed unreal to me.
She was able to cut 600$ (!!!), making the new offer 1100$, instead of 1700$ or a new one for 1500$. I figured the reason she probably did that was because I am always very polite with support members. Always.
My XPS is back and healty again.
Thank you for taking the time to read this.
Dells XPS are made of magic.13 -
Watching the Dutch government trying to get through the public procurement process for a "corona app" is equal parts hilarious and terrifying.
7 large IT firms screaming that they're going to make the perfect app.
Presentations with happy guitar strumming advertisement videos about how everyone will feel healthy, picnicking on green sunny meadows with laughing families, if only their app is installed on every citizen's phone.
Luckily, also plenty of security and privacy experts completely body-bagging these firms.
"It will connect people to fight this disease together" -- "BUT HOW" -- "The magic of Bluetooth. And maybe... machine learning. Oh! And blockchain!" -- "BUT HOW" -- "Shut up give us money, we promise, our app is going to cure the planet"
You got salesmen, promising their app will be ready in 2 weeks, although they can't even show any screenshots yet.
You got politicians mispronouncing technical terminology, trying hard to look as informed as possible.
You got TV presenters polling population support for "The App" by interviewing the most digitally oblivious people.
One of the app development firms (using some blockchain-based crap) promised transparency about their source code for auditing.... so they committed their source, including a backup file from one of their other apps, containing 200 emails/passwords to Github.
It's kind of entertaining... in the same way as a surgery documentary about the removal of glass shards from a sexually adventurous guy's butthole.
Imma keep watching out of morbid fascination.... from a very safe distance, far away from the blood and shit that's splattering against the walls.
And my phone -- keep your filthy infected bytes away from my sweet baby.
I'll stick with social distancing, regular hand washing, working from home and limited supermarket trips, thank you very much.26 -
Never gonna happen:
* Port our API to graphql. Or even make it just vaguely rest-compliant. Or even just vaguely consistent.
* Migrate from mysql to postgres. Or any sane database.
* Switch codebase from PHP to... well, anything else.
* Teach coworkers to not commit passwords, API keys, etc.
* Teach coworkers to write serious commit messages instead of emoji spam
* Get a silent work environment.
* Get my office to serve better snacks than fermented quinoa spinach bars and raw goat milk kale smoothies
* Find an open source IDE with good framework magic support. Jetbrains, I'll give you my left testicle if you join the light side of the force.
* Buy 2x3 equally sized displays. I'm using 6, but they're various sizes/resolutions.
* Master Rust.
* Finish building my house. I completely replaced the roof, but still have to dig out a cellar (to hide my dead coworkers).
* Repair/replace the foundation of my house (I think Rust is easier)
* Get slim and muscular.
Realistically:
* Get a comfortable salary increase, focus more on platform infrastructure, data design, coaching
* Get fat(ter). Eating, sitting, gaming, coding and sleeping are my hobbies after all.
* Save up for the inevitable mental breakdown-induced retirement.13 -
tl;dr @Root refactors some spaghetti.
I'm refactoring an api that creates a support message. It's a post route.
When seeing a magic hardcoded message string, this route instead updates the user object, and does not create a support message.
It also returns different results if the user is muted (fine) or if saving the message succeeds or fails (fine).
But if the user is creating a duplicate message, it doesn't save the message (fine) and... redirects to listing their messages instead? Wat?
Also, when refactoring this (migrating to a new message backend), I discovered that not all routes return a response. If the message is a non-duplicate, from a non-muted player, from a non-redacted client, the route doesn't respond at all!
So, I'm having fun cleaning this up. I actually am. Except I'll need to support all of the legacy clients for the next lifetime or two. I mean, really. There are still people with Android v2 devices who are using this thing. not even kidding.9 -
ARGH. I wrote a long rant containing a bunch of gems from the codebase at @work, and lost it.
I'll summarize the few I remember.
First, the cliche:
if (x == true) { return true; } else { return false; };
Seriously written (more than once) by the "legendary" devs themselves.
Then, lots of typos in constants (and methods, and comments, and ...) like:
SMD_AGENT_SHCEDULE_XYZ = '5-year-old-typo'
and gems like:
def hot_garbage
magic = [nil, '']
magic = [0, nil] if something_something
success = other_method_that_returns_nothing(magic)
if success == true
return true # signal success
end
end
^ That one is from our glorious self-proclaimed leader / "engineering director" / the junior dev thundercunt on a power trip. Good stuff.
Next up are a few of my personal favorites:
Report.run_every 4.hours # Every 6 hours
Daemon.run_at_hour 6 # Daily at 8am
LANG_ENGLISH = :en
LANG_SPANISH = :sp # because fuck standards, right?
And for design decisions...
The code was supposed to support multiple currencies, but just disregards them and sets a hardcoded 'usd' instead -- and the system stores that string on literally hundreds of millions of records, often multiple times too (e.g. for payment, display fees, etc). and! AND! IT'S ALWAYS A FUCKING VARCHAR(255)! So a single payment record uses 768 bytes to store 'usd' 'usd' 'usd'
I'd mention the design decisions that led to the 35 second minimum pay API response time (often 55 sec), but i don't remember the details well enough.
Also:
The senior devs can get pretty much anything through code review. So can the dev accountants. and ... well, pretty much everyone else. Seriously, i have absolutely no idea how all of this shit managed to get published.
But speaking of code reviews: Some security holes are allowed through because (and i quote) "they already exist elsewhere in the codebase." You can't make this up.
Oh, and another!
In a feature that merges two user objects and all their data, there's a method to generate a unique ID. It concatenates 12 random numbers (one at a time, ofc) then checks the database to see if that id already exists. It tries this 20 times, and uses the first unique one... or falls through and uses its last attempt. This ofc leads to collisions, and those collisions are messy and require a db rollback to fix. gg. This was written by the "legendary" dev himself, replete with his signature single-letter variable names. I brought it up and he laughed it off, saying the collisions have been rare enough it doesn't really matter so he won't fix it.
Yep, it's garbage all the way down.16 -
Business User [1 PM]: So I know every month you’ve been using your dark magic SQL skills to transform my monthly data into better monthly data.
Well I know it’s the middle of the month, and this is totally random... but... I have some other data formatted totally differently, almost totally different data! You can just run this through your magic SQL Proc right?? Easy! Also, I need this by end of day... thank you for your support.
Me [1:01 PM]: K.4 -
I used to love my job.
Then I disliked my job.
The people I worked with kept me at my job.
When those people left all I had was my dislike.
Now I hate my job.
And I'm really starting to hate the people I work with.
I'm not even sure I even want to keep developing anymore, but at this point I couldn't support my family any other way.
So I'll stay smouldering for the next 40 years, in a career dumpster fire that's long lost its magic just so I can give my family a better life.12 -
So... I've seen my dad talking a lot about quantum computers, and it's getting quite embarrassing to be there when he talks about them. He doesn't understand shit about them, except that they somehow use quantum mechanics for something.
Last week my uncle from Spain visited us. He's a Cristian pastor, and a cool guy, so they always talk about god and similar themes. We gathered the family to have a dinner with my uncle as he only was going to be one day with us. This is how part of the dinner went by:
" so, <Uncle's name>, have you heard about quantum computers?"
me thinking:*Oh my God. Please not again... *
"The nasa, the US government and all kinds of powerful entities are getting the quantum computer."
He always talks about THE quantum computer as if it was just one big machine.
"They have found that multiple universes exist through it. If this is what they are telling us, imagine how far they've gone. Remember that technology is always 8 years ahead of actual public technology."
Me:*please dad, stop. Who the fuck is made that claim and how many fucking years ago?*
"Did you know that many people remember that Mandela died in prison, while in the oficial version, he died after it? They must be messing with multiple universes, or multiple timelines are getting intertwined."
Me: *please, not the mandela effect again*
Then my dad procceded to talk about multiverses and how THE quantum computer was the future and about some parts of the Bible that supported it. Bizarre, I know.
When we are alone, I always try to tell him how things actually work but he always twists my claims to support his. Last time I told him that the mandela effect was perfectly explainable by psychological phenomena around forgotten memories. But this is going to far... Fuck the guys that made zeitgeist. Fuck Alex Jones. Fuck random youtube conspiracy channels. They make technology look like fucking magic for muggles.10 -
That would probably be implementing multithreading in shell scripts.
https://gitlab.com/netikras/bthread
The idea (though not the project itself) was born back when I still was a sysadmin. Maintaining 30k servers 24/7 was quite something for a team of merely ~14 people. That includes 1st line support as well.
So I built a script to automate most of my BAU chores. You could feed a list of servers - tens or hundreds or more - and execute the same action on each of them (actions could be custom or predefined in the list of templates). Neither Puppet nor Chef or Ansible or anything of sorts was consistently deployed in that zoo, not to mention the corp processes made use of those tools even a slower approach than the manual one, so I needed my own solution.
The problem was the timing. I needed all those commands to execute on all the servers. However, as you might expect, some servers could be frozen, others could be in DMZ, some could be long decommed (and not removed from the listings), etc. And these buggars would cause my solution to freeze for longer than I'd like. Not to mention that running something like `sar -q 1 10` on 200 servers is quite time-consuming itself :)
And how do I get that output neatly and consistently (not something you'd easily get with moving the task to a background with '&'. And even with that you would not know when are all the iterations complete!)?
So many challenges...
I started building the threading solution that would
- execute all the tasks in parallel
- do not write anything to disks
- assign a title to each of the tasks
- wait for all the tasks to complete in either
> the same sequence as started
> as soon as the task finishes
- keep track of each task's
> return code
> output
> command
> sequence ID
> title
- execute post-finish actions (e.g. print to the console) for each of the tasks -- all the tracked properties are to be accessible by the post-finish actions.
The biggest challenges were:
a) how do I collect all that output without trashing my filesystems?
b) how do I synchronize all those tasks
c) how do I make the inception possible (threads creating threads that create their own threads and so on).
Took me some time, but I finally got there and created the libbthread library. It utilizes file descriptors, subshells and some piping magic to concentrate the output while keeping track of all the tasks' properties. I now use it extensively in my new tools - the ones where I can't use already existing tools and can't use higher-level languages.4 -
First rant: but I'm so triggered and everyone needs a break from all the EU and PC rants.
It's time to defend JavaScript. That's right, the best frikin language in the universe.
Features:
incredible async code (await/async)
universal support on almost everything connected to the internet
runs on almost all platforms including natively
dynamically interpreted but also internally compiled (like Perl)
gave birth to JSON (you're welcome ppl who remember that the X in AJAX stood for XML)
All these people ranting about JS don't understand that JS isn't frikin magic. It does what it needs to do well.
If you're using it for compute-heavy machine learning, or to maintain a 100k LOC project without Typescript, then why'd you shoot yourself in the foot?
As a proud JS developer I gotta scroll through all these posts gushing over the other languages. Why does nobody rant about using Python for bitcoin mining or Erlang to create a media player?
Cuz if you use the wrong tool for the right job, it's of course gonna blow up in your face.
For example, there was a post claiming JS developers were "scared" of multithreading and only stick in their comfort zone. Like WTF when NodeJS came out everything was multithreaded. It took some brave developers to step out of the comfort zone to embrace the event loop.
For a web app, things like PHP and Node should only be doing light transforms between the database information and HTML anyways. You get one thread to handle the server because you're keeping other threads open to interface with databases and the filesystem. The Nexus.js dev ranting on all us JS devs and doesn't realize that nobody's actual web server is CPU bound because of writing HTML bodies, thats why we only use 1 thread. We use other worker threads to do the heavy lifting (yes there is a C++ bridge look it up)
Anyways TL;DR plz respect JS developers we're people too. ES7 is magic and please don't shit on ES3 or we'll start shitting on the Python 2-3 conversion (need to maintain an outdated binary just cuz people leave out ()'s in their print statements)
Or at least agree that VB.NET is an abomination and insult to the beauty that is TI-84 BASIC13 -
Most awkward recruiter interaction was probably when I had to tell a staffing agency that I didn't want to work for them because I had already worked for them and left.
I got into IT by working for a staffing agency and I was contracted out to a large company's IT call center. Doing the usual sort of level-one tech support stuff. After my contract term ran out (and upon reminding my boss that she wouldn't be my boss for much longer if she didn't hire me away from the staffing agency), I was hired on full-time.
Six months later I left the call center and moved on to a cloud server development job in the same company. Not long after that, I got a message on LinkedIn from the staffing agency, offering to hire me on as a contractor working for one of their largest partners in the area.
I responded asking for more details, just for fun. The company I'd be working for, etc. Then I had to inform them that I had in fact previously worked for their firm, and now worked at the company that they were offering to contract me out to, and earning a fair bit more money than they were offering.
They didn't even look at my employment information on LinkedIn before sending the InMail. Just glanced over my skills, saw the magic buzzword "devops," and sent me a message.3 -
Rant!
Been working on 'MVP' features of a new product for the past 14 months. Customer has no f**king clue on how to design for performance. An uncomfortable amount of faith was placed on the ORM (ORMs are not bad as long as you know what you are doing) and the magic that the current framework provides. (Again, magic is good so long as you understand what happens behind the smoke and mirrors - but f**k all that... coz hey, productivity, right?). Customer was so focussed on features that no one ever thought of giving any attention to subtler things like 'hey, my transaction is doing a gazillion joins across trizillion tables while making a million calls to the db - maybe I should put more f**king thought into my design.' We foresaw performance and concurrency issues and raised them way ahead of the release. How did the customer respond? By hiring a performance tester. Fair enough - but what did that translate into? Nothing. Nada. Zilch. Hiring a perf tester doesn't automagically fix issues. The perf tester did not have a stable environment, a stable build or anything that is required to do a test with meaningful results. As the release date approached, the customer launched a pilot and things started failing spectacularly with the system not able to support more than 15 concurrent users. WTF! (My 'I told you so' moment) Emails started flying in all directions and the hunt for the scapegoat was on (I'm a sucker for CYA so I was covered). People started pointing in all directions but no one bothered to take a step back and understand what was causing the issues. Numero uno reason for transaction failure was deadlocks. We were using a proprietary DB with kickass tooling. No one bothered to use the tooling to understand what was the resource in contention let alone how to fix the contention. Absolute panic - its like they just froze. Debugging shit and doing the same thing again and again just so that management knew they were upto something. Most of the indexes had a fragmentation of 99.8% - I shit you not. Anywho, we now have a 'war room' where the perf tester needs to script the entire project by tonight and come up with some numbers that will amount to nothing while we stay up and keep profiling the shit out of the application under load.
Lessons learnt - When you foresee a problem make a LOT of noise to get people to act upon it and not wait till it comes back and bites you in the ass. Better yet, try not to get into a team where people can't understand the implications of shitty design choices. War room my ass!3 -
This fcktard client that insist on using an iframe and demands support for browsers like IE7. You are costing me years of my life.
Fucking fuck of a Microsoft trying to protect people against tracking from 3d parties in an iframe in random ways in some versions of IE7. Or IE11 in IE7 compatibility mode.
If you are going to refuse sessions just do it! I got a fucking check and fix for that. Because these fuck faces friendly people at Apple like to refuse sessions on iPads and iPhone too. But we worked that out, because they are at least consistent. So a few dirty little hacks made it all Okay.
But no, Boo Hoo I'm Microsoft and I will throw a tantrum. I like my browsers to be like an magican, instead of an usefull piece of software. If you look in this page, or look here we got them. I got your sessions, safe and secure.
But when you need me, to verify that the user is allowed to access data we do a little hocus pocus and now they are gone. Nowhere to be seen or found again. Fun times free fucking magic shows all day long.
It's morning but maybe its time for a bottle of scotch. Maybe if I'm in the state as this browser. Where I don't know what I'm doing because I'm shitfaced drunk it will start working.
When in Rome do as the romans do.6 -
Yesterday while we finished having breakfast, the receptionist from the office approached us and said: "Guys, the company mail does not work! We lost the domain! They forgot to pay the bill!" and we all see each other's faces confused.
I don't like to link the work email on my personal phone, so I open the company's page on the phone and for some reason a DNS error appears. oh boy!
We all go crazy ass to the computers to see the mail and we can use it normally, my computer opens the company page normal, we send emails between us and everything works well…
I ask the receptionist if the test emails arrive and she says "No, I cannot even open the mail". (hmmm) I go to see what happens and she says "Look!" I see a label on the login page: "your password was changed 16 hours ago" (facepalm) I ask her if she have changed the password and she say NO. So I ask the support guy if he can reset her password and that's it. Magic, magic!
In the end we remember that not all of us have the same "computer knowledge" and discovered that the company's website only works if you enter “www”, very good custom software company! Very good!3 -
About a year ago, I started a new position as a Full Stack Java Developer. When I started my employer got me a brand new, shiny, Asus laptop. As I prefer Linux (mint) to perform my magic I had to whipe Windows 10 and reinstall it. It turned out that my new shiny laptop was in fact so shiny that Linux (mint) didn't support/contain all the necessary drivers (yet), especially the network/bluetooth drivers and the gfx's drivers turned out a bit of a pain.. Over the year things slowly got better with every new kernel update that came in. However, due to me trying to fix things before those updates, Linux also had become somewhat unstable.
So ... last week I took some time to re-install that laptop and also take the opportunity to upgrade from Linux mint 18 to Linux mint 19 ... or so I thought ... Linux mint 19 was running (very) hot to the point where the laptop would shutdown due to the MOBO's thermal protection mechanims kicking in. ... Ok ...maybe Linux mint 19 was not such a good choice .... let's see if Ubuntu 18.04 is an option ... Nope ... Linux would lock up within a minute after booting up ... no mouse, no keyboard ... nothing. .... *sigh* ... let's (re)install Linux Mint 18.3 again ... and behold, I can start performing magic again.
Linux, it can be such a pain at times. I still prefer it, but running into all those 'weird' things on my laptop when reinstalling, I have to admit I have seriously considered 'just' installing windows 10 again and be done with it. Luckily I could also remind myself of what a pain Windows is to do serious docker/java development in comparison to Linux which gave me the strength to keep going ... :)6 -
Kotlin support on Android:
i never liked Java, not because of the language but for the usual bad design implementations and Android is one of those.
Then Kotlin arrived, it looked very promising but it's when i looked at Coroutines that it simply blew my mind:
you just have to write your code and the Kotlin's compliler "magic" will do most of the boring/complex stuff for you and it's even great performance wise!
I even refactored inter-process calls to simple sync functions with few like of code and for a non-android developer like me it's just love at first sight!3 -
can we all take a moment to appreciate the developers of flutter. they're smart, and they took the time to make flutter the *right* way.
they used an easy to learn language that's ideal for mobile development, which means hot reload/restart is possible (because dart supports aot and jit compilation)
the way it's designed is beautiful. everything is a widget, and it's easy to customize them via named parameters.
the community is great. it's not large, but it's supportive, with two active subreddits. yesterday i asked a question on r/flutterdev, and a member of the flutter team at google answered the question with a comprehensive answer.
flutter is very consistent across platforms. if it works on android or ios, you can bet it'll work on the other just as well, with the exception of platform-specific code.
it is VERY performant. unless you write a major bottleneck, 60fps is easy to achieve.
animations are EASY. define a tween and animation controller and then write a callback function. not to mention it's straightforward, and complex/combined animations are easy, too.
you can get almost direct access to the canvas, should you need it, with custompainter.
oh my god, this is revolutionary in the programming world. development is quicker than it is with native android alone, and for people who have no access to a mac, like me, i can develop for ios and compile via code magic. if you haven't checked it out and you develop for mobile, check it out.
oh yeah, did i mention it's not just mobile. hummingbird - flutter compiled to web - is already in experimental public betas, and will likely be released by the end of the year. there's also experimental desktop support, which is amazing, and much better than electron. not to mention flutter is the future, as it will be the primary way to make apps on fuchsia os.13 -
When you are the only web developer of the company... You do front, backend for the website, web development jobs which come every time for stopping you to work on the 3 websites that you have to build. Every sites and database are different that's something that my boss don't understand I cannot include stuff just like that with my magic power because i have already done it. And of course the two designers of the company have the time to spend an hour for a colour. Well a week to build a 15 custom pages website with something which is close to the CRM for the back is not enough. Not enough when you also have to spent 2 hours each day on management stuff because there is 20 hosted website and the clients need support... Stressed and pissed off.2
-
Let's talk about the cargo cult of N-factor authentication. It's not some magic security dust you can just sprinkle onto your app "for security purposes".
I once had a client who had a client who I did server maintenance for. Every month I was scheduled to go to the site, stick my fingerprint in their scanner, which would then display my recorded face prominently on their screens, have my name and purpose verified by the contact person, and only then would the guards let me in.
HAHA no of course not. On top of all of that, they ask for a company ID and will not let me in without one.
Because after all, I can easily forge my face, fingerprints, on-site client contact, appointment, and approval. But printing out and laminating a company ID is impossible.
---
With apologies to my "first best friend" in High School, I've forgotten which of the dozens of canonicalisations of which of your nicknames I've put in as my answer to your security question. I've also forgotten if I actually listed you as my first best friend, or my dog - which would actually be more accurate - and actually which dog, as there are times in my High School life that there were more tails than humans in the house.
I have not forgotten these out of spite, but simply because I have also forgotten which of the dozen services of this prominent bullshit computer company I actually signed up for way back in college, which itself has been more than a decade ago. That I actually apparently already signed up for the service before actually eludes me, because in fact, I have no love for their myriad products.
What I have NOT forgotten is my "end of the universe"-grade password, or email, or full legal name and the ability to demonstrate a clear line of continuity of my identity from wherever that was to now.
Because of previous security screwups in the past, this prominent bullshit company has forced its users to activate its second, third, and Nth factors. A possibly decade-old security question; a phone number long lost; whatever - before you can use your account.
Note: not "view sensitive data" about the account, like full name, billing address, and contact info. Not "change settings" of the account, such as changing account info, email, etc. Apparently all those are the lowest tier of security meant to be protected by mere "end of the universe"-grade passwords and a second factor such as email, which itself is likely to be sold by a company that also cargo cults N-factor auth. For REAL hard info, let's ask the guy who we just showed the address to "What street he lived in" and a couple others.
Explaining this to the company's support hotline is an exercise in...
"It's for your security."
"It's not. You're just locking me out of my account. I can show you a government ID corroborating all the other account info."
"But we can't, for security."
"It's not security. Get me your boss."
...
"It's for security."8 -
Aren't you, software engineer, ashamed of being employed by Apple? How can you work for a company that lives and shit on the heads of millions of fellow developers like a giant tech leech?
Assuming you can find a sounding excuse for yourself, pretending its market's fault and not your shitty greed that lets you work for a company with incredibly malicious product, sales, marketing and support policies, how can you not feel your coders-pride being melted under BILLIONS of complains for whatever shitty product you have delivered for them?
Be it a web service that runs on 1980 servers with still the same stack (cough cough itunesconnect, membercenter, bug tracker, etc etc etc etc) incompatible with vast majority of modern browsers around (google at least sticks a "beta" close to it for a few years, it could work for a few decades for you);
be it your historical incapacity to build web UI;
be it the complete lack of any resemblance of valid documentation and lets not even mention manuals (oh you say that the "status" variable is "the status of the object"? no shit sherlock, thank you and no, a wwdc video is not a manual, i don't wanna hear 3 hours of bullshit to know that stupid workaround to a stupid uikit api you designed) for any API you have developed;
be it the predatory tactics on smaller companies (yeah its capitalism baby, whatever) and bending 90 degrees with giants like Amazon;
be it the closeness (christ, even your bugtracker is closed and we had to come up with openradar to share problems that you would anyway ignore for decades);
be it a desktop ui api that is so old and unmaintained and so shitty, but so shitty, that you made that cancer of electron a de facto standard for mainstream software on macos;
be it a IDE that i am disgusted to even name, xcrap, that has literally millions of complains for the same millions of issues you dont even care to answer to or even less try to justify;
be it that you dont disclose your long term plans and then pretend us to production-test and workaround-fix your shitty non-production ready useless new OS features;
be it that a nervous breakdown on a stupid little guy on the other side of the planet that happens to have paid to you dozens of thousands of euros (in mandatory licences and hardware) to actually let you take an indecent cut out of his revenues cos there is no other choice in a monopoly regime, matter zero to you;
Assuming all of these and much more:
How can you sleep at night with all the screams of the devs you are exploiting whispering in you mind? Are all the money your earn worth?
** As someone already told you elsewhere, HAVE SOME FUCKING PRIDE, shitty people AND WRITE THE FUCKING DOCS AND FIX THE FUCKING BUGS you lazy motherfuckers, your are paid more than 99.99% of people on earth, move your fucking greasy little fingers on that fucking keyboard. **
PT2: why the fuck did you remove the ESC key from your shitty keyboards you fuckshits? is it cos autocomplete is slower than me searching the correct name of a function on stackoverflow and hence ESC key is useless? at least your hardware colleagues had the decency of admitting their error and rolling back some of the uncountable "questionable "hardware design choices (cough cough ...magic mouse... cough golden charging cables not compatible with your own devices.. cough )?12 -
A dev life in Queen songs:
„A Kind of Magic“ - Build successful
„A Winter’s Tale“ - Key Account Manager visits customer
„Action This Day“ - Release day
„All Dead, All Dead“ - System down
„Another One Bites the Dust“ - kill -9 4711
„Breakthru“ - 10 hour debuging session
„Chinese Torture“ - Microsft Office
„Coming Soon“ - Client asks for delivery date
„Dead on Time“ - shutdown -t 10
„Doing All Right“ - How's the progress on the new feature?
„Don’t Lose Your Head“ - git push -f
„Don’t Stop Me Now“ - In the zone
„Escape from the Swamp“ - Hand in resignation letter
„Forever“ - while(1)
„Friends Will Be Friends“ - friend class Vector;
„Get Down, Make Love“ - No rule to make target "Love"
„Hammer to Fall“ - Release day
„Hang on in There“ - 2 weeks until release
„I Can’t Live With You“- Microsoft
„I Go Crazy“ - Microsoft
„I Want It All“ - Google
„I Want to Break Free“ - free( (void*) 0xDEADBEEF );
„I’m Going Slightly Mad“ - Impossible feature requested
„If You Can’t Beat Them“ - Impossible feature promised by sales
„In Only Seven Days“ - Impossible feature ordered
„Is This the World We Created...?“ - Philosphic moments
„It’s a Beautiful Day“ - Weekend
„It’s a Hard Life“ - Weekday
„It’s Late“ - Deadline was last week
„Jesus“ - WTF?
„Keep Passing the Open Windows“ - Interprocess communication
„Keep Yourself Alive“ - Daily struggle
„Leaving Home Ain’t Easy“ - Time to get up and go to work
„Let Me Entertain You“ - Sales meets customer
„Liar“ - Sales
„Long Away“ - Project start
„Loser in the End“ - Dev
„Lost Opportunity“ - Job ad
„Love of My Life“ - emacs/vim
„Machines“ - Computer
„Made in Heaven“ - git
„Misfire“ - Unhandled exception at Memory location 0xDEADBEEF
„My Life Has Been Saved“ - Google drive/Facebook
„New York, New York“ - Meeting at customer
„No-One But You“ - Bus factor = 1
„Now I’m Here“ - Morning rush hour
„One Vision“ - Management goals
„Pain Is So Close to Pleasure“ - NullPointerExcption
„Party“ - Delivery completed
„Play the Game“ - Customer meeting inhous -
„Put Out the Fire“ - Support hotline
„Radio Ga Ga“ - GSM/GPRS/UMTS/LTE/5G
„Ride the Wild Wind“ - Arch Linux
„Rock It“ - Linux
„Save Me“ - CTRL-S/CTRL-Z
„See What a Fool I’ve Been“ - git blame
„Sheer Heart Attack“ - rm -rf /
„Staying Power“- UPS
„Stealin’“ - Stack Overflow
„The Miracle“ - It works
„The Night Comes Down“ - It doesn't work
„The Show Must Go On“ - Project cancelled
„There Must Be More to Life Than This“ - Philosophic moments
„These Are the Days of Our Lives“ - Daily routine
„Under Pressure“ - 1 day until release
„Was It All Worth It“ - Controlling
„We Are the Champions“ - Release finished
„We Will Rock You“ - Sales at customer
„Who Needs You“ - HR
„You Don’t Fool Me“ - Debugging session
„You Take My Breath Away“ - rm -rf /
„You’re My Best Friend“ - emacs/vim4 -
The feature was to parse a set of fairly complex xml files following a legacy schema. Problem was, the way this was done previously did not conform to the schema so it was a guideline at best, which over the course of many years snowballed into an anarchy where clients would send in whatever and it was continuously updated per case as needed. They wanted to start enforcing their new schema while phasing out the old method.
The good news is that parsing and serialization is very testable, so I rounded up what I could find of example files and got to work. Around the same time I asked our client if they had any more examples of typical cases we need to deal with, and sure enough a couple of days later I receive a zip with hundreds of files. They also point out that I should just disregard the entire old set since they decided to outright cut support for it after all if it makes things simpler. Nice.
I finish the feature in a decent amount of time. All my local tests pass, and the CD tests pass when I push my branches. Once we push to our QA env though and the integration tests run, we get a pass rate of less than 10%.
I spend a couple of days trying to figure out what's going on, and eventually narrow it down to some wires being crossed with the new vs. old xml formats. I'm at a loss. I keep trying to chip away at it until I'm left with a minimal example, and I have one of those lean-back moments where you're just "I don't get it". My tests pass locally, but in the QA environment they fail on the same files.
We're now 3 people around my workstation including the system architect, and I'm demonstrating to the others how baffling and black magic this is. I postulate that maybe something is cached in my local environment and it's not actually testing the new files. I even deleted the old ones.
"Are you sure you deleted the right files?"
"Duh of course -- but let me check..."1 -
If I could I just wouldn't support email in any way shape anymore.
It's just too much hassle with all the spam filters and people just don't understand how email works.
Nobody fucking reads it anyway.... but everyone wants like a bazillion variations on stupid emails that go out that nobody will read.
They don't get that email is often instant ... but is actually async.
They don't understand that just because they got an email sent to their own distribution list ... and someone took them off the list... that doesn't mean that WE an outside group emailing that list stopped sending them messages.
Nobody actually looks at their spam filters until I tell them to do it for the 3rd time. And as if by magic folks at the same company don't 'have spam filter problems all the time'.
I had a company 'security' filter that straight up followed all the links in an email (that's fine ... we're good, I get that).... and then their stupid bot or whatever would actually click options on a form and fucking submit the fucking form!!!!!
I mean I get that maybe some sites have folks submit some shit and then deliver malware but that's gonna have consequences submitting shit none the less because I don't know it's just your fucking bot...
So they'd get various offers from our customers and bitch when they went to find it was already gone.5 -
Didn't think I had material for a rant but... Oh boy (at least at the level I'm at, I'm sure worse is to come)
I'm a Java programmer, lets get that out of the way. I like Java, it feels warm and fuzzy, and I'm still a n00b so I'm allowed to not code everything in assembly or whatever.
So I saw this video about compilers and how they optimize and move and do stuff with the machine code while generating the executable files. And the guy was using this cool terminal that had color, autocomplete past commands and just looked cool. So I was like "I'll make that for my next project!"
In Java.
So I Google around and find a code snipped that gives me "raw" input (vs "cooked" input) and returns codes and I'm like 😎. Pressing "a" returns 97 (I think that's the ASCII value) and I think this is all golden now.
No point in ranting if everything goes as planned so here is the *but*
Tabs, backspaces and other codes like that returned appropriate ASCII codes in Unix. But in windows, no such thing. And since I though I'd go multiplatform (WORA amarite) now I had to do extra work so that it worked cross platform.
Then I saw arrow keys have no ASCII codes... So I pressed a arrow key and THREE SEPARATE VALUES WERE REGISTERED. Let me reiterate. Unix was pretending I had pressed three keys instead of one, for arrow keys. So on Unix, I had to work some magic to get accurate readings on what the user was actually doing (not too bad but still...). Windows actually behaved better, just spit out some high values and all was good. So two more systems I had to set up for dealing with arrow keys.
Now I got to ANSI codes (to display color, move around the terminal window and do other stuff). Unix supports them and Windows did but doesn't but does with some Win 10 patch...? But when tested it doesn't (at least from what I've seen). So now, all that work I put into making one Unix key and arrow key reader, and same for Windows, flies out the window. Windows needs a UI (I will force Win users, screw compatibility).
So after all the fiddling and messing, trying to make the bloody thing work on all systems, I now have to toss half the input system and rework it to support UI. And make a UI, which I absolutely despise (why I want to do back end work and thought this would be good, since terminal is not too front end).2 -
I really hate PHP frameworks.
I also often write my own frameworks but propriety. I have two decades experience doing without frameworks, writing frameworks and using frameworks.
Virtually every PHP framework I've ever used has causes more headaches than if I had simply written the code.
Let me give you an example. I want a tinyint in my database.
> Unknown column type "tinyint" requested.
Oh, doctrine doesn't support it and wont fix. Doctrine is a library that takes a perfectly good feature rich powerful enough database system and nerfs it to the capabilities of mysql 1.0.0 for portability and because the devs don't actually have the time to create a full ORM library. Sadly it's also the defacto for certain filthy disgusting frameworks whose name I shan't speak.
So I add my own type class. Annoying but what can you do.
I have to try to use it and to do so I have to register it in two places like this (pseudo)...
Types::add(Tinyint::class);
Doctrine::add(Tinyint::class);
Seems simply enough so I run it and see...
> Type tinyint already exists.
So I assume it's doing some magic loading it based on the directory and commend out the Type::add line to see.
> Type to be overwritten tinyint does not exist.
Are you fucking kidding me?
At this point I figure out it must be running twice. It's booting twice. Do I get a stack trace by default from a CLI command? Of course not because who would ever need that?
I take a quick look at parent::boot(). HttpKernel is the standard for Cli Commands?
I notice it has state, uses a protected booted property but I'm curious why it tries to boot so many times. I assume it's user error.
After some fiddling around I get a stack trace but only one boot. How is it possible?
It's not user error, the program flow of the framework is just sub par and it just calls boot all over the place.
I use the state variable and I have to do it in a weird way...
> $booted = $this->booted;parent::boot();if (!$booted) {doStuffOnceThatDependsOnParentBootage();}
A bit awkward but not life and death. I could probably just return but believe or not the parent is doing some crap if already booted. A common ugly practice but one that works is to usually call doSomething and have something only work around the state.
The thing is, doctrine does use TINYINT for bool and it gets all super confused now running commands like updates. It keeps trying to push changes when nothing changed. I'm building my own schema differential system for another project and it doesn't have these problems out of the box. It's not clever enough to handle ambiguous reverse mappings when single types are defined and it should be possible to match the right one or heck both are fine in this case. I'd expect ambiguity to be a problem with reverse engineer, not compare schema to an exact schema.
This is numpty country. Changing TINYINT UNSIGNED to TINYINT UNSIGNED. IT can't even compare two before and after strings.
There's a few other boots I could use but who cares. The internet seems to want to use that boot function. There's also init stages missing. Believe it or not there's a shutdown and reboot for the kernel. It might not be obvious but the Type::add line wants to go not in the boot method but in the top level scope along with the class definition. The top level scope is run only once.
I think people using OOP frameworks forget that there's a scope outside of the object in PHP. It's not ideal but does the trick given the functionality is confined to static only. The register command appears to have it's own check and noop or simply overwrite if the command is issued twice making things more confusing as it was working with register type before to merely alias a type to an existing type so that it could detect it from SQL when reverse engineering.
I start to wonder if I should just use columnDefinition.
It's this. Constantly on a daily basis using these pretentious stuck up frameworks and libraries.
It's not just the palava which in this case is relatively mild compared to some of the headaches that arise. It's that if you use a framework you expect basic things out of the box like oh I don't know support for the byte/char/tinyint/int8 type and a differential command that's able to compare two strings to see if they're different.
Some people might say you're using it wrong. There is such a thing as a learning curve and this one goes down, learning all the things it can't do. It's cripplesauce.12 -
Just writing this because i’m stressed as fuck and i’m currently having my second sleepless night in a row...
Like i mentioned earlier i have 4 projects on my name. Two are on a real tight deadline, the other two are smaller, more support like issues.
Last week i got asked basically to get about 20 storypoints done in two hours by my Scrum master. Ehh no. Impossible. Wish i could do magic...
Yesterday i had to make a quick hotfix between the two bigger projects. Tried to reject this but had to do this any way. (It was basically the clients fault/content)
Also, f’d it up because there are current changes that are ready for deploy but haven’t been approved yet.
Do i get a f’ckin email this morning about how the progress wasn’t followed and the git permissions aren’t right.
You fucking twat! If i i did have ANY freaking minute in my planning to actually take the time for this damn hotfix this didn’t happen any way! You’re fucking restrictions only make things harder you goddamn motherfucking morron!8 -
Wow, I thought Australia's subjects were up-to date with modern technology, but as my year 11 IPT course has proven... No.
Genuine Questions from it:
• Where are Web pages stored?
Most web pages are dynamically generated, so... RAM?
•Locate one webpage that uses ASP. Save a copy of this webpage (file name must = asp.mht)
Chrome Doesn't Even Support that as a save able file format any more!!!!
•Visit the webpage [error 404 anyway why write it]
Wow I can click hyperlinks I thought it was just a fancy color added to the text :|
•Add this webpage to your favorites. Supply one (1) screenshot showing this webpage as one of your favorites.
I ask; Who hasn't bookmarked a webpage in their life at the age of 17, and who actually calls them favorites.
•Press the "Back" Button to view the page you were previously on, take a screen shot to prove you doing so.
I am a rebel, I used my magic fingers to press the button without a mouse (keyboard shortcut)
•Press the "Forward" Button to view the page you were on before you went backwards, take a screen shot to prove you doing so.
I never would of guessed :|
•Take a screen shot after opening multiple tabs in Internet Explorer
...
•View the HTML source of the webpage www.google.com, and save a screen shot
Why not the actual file, really? bloat much?
•Take one screen shot of your Internet Explorer Search History
Stalky much?
•What is a Web browser and what tasks does it perform?
Well.... Do you have a page for indepth analyse? Or do you literally what me to say "It let's you load stuff from dat interwebz, via requesting content from a server"
•Define what JavaScript is in relation to web pages
Are we talking server side? or client?
•Define what CSS is in relation to web pages
Do I even need to say fellow ranters ;) -
I give software support to Rugged handhelds in a company and everyday some IT support moron comes to me with a crazy request. The day just started and...
IT Tech: "Hello, C, can you improve the touchscreen sensibility? It's not so responsive and sometimes we have to click more than one time to something work"
**breath in**
Me: "That's ok, the rugged ones that you have are very old, besides they have resistive screen, so your fingers won't do a good job"
IT Tech: "THERE'S NO WAY TO FIX IT? I guess I'll open a ticket for you to study more calmly about the issue"
**NGGGGGGGGGHHHH**
Me: "If it's not a software thing, I can't do that, I don't have hardware skills, I guess you'll have to call our provider about that, but, before you do something, try to recalibrate your handhelds, the majority of the users don't do that at the system's start and the touch experience really can become a mess"
IT Tech: "Hmmm, I'll try that, otherwise I'll back to you, thanks!"
OMFGGGGG
I am open to suggestions of a magic batch file/ .NET CF 2.0 software that will turn their handhelds into a Galaxy S6 touch experience. THANKS!1 -
The end of today was extremely fun.
Imagine the surprise. I was importing a simple 8 GB big virtual machine into the Proxmox hypervizor.
First issue: It was in the Open Virtualization Format (.ova) for easy import into... most hypervizors... Not Proxmox, however.
But really, not that bad, there are ways around it. Create a blank virtual machine through the UI, scrap the disk you create, then extract the two disk QCOW2 files from the .ova file, which by itself is just a POSIX TAR archive. Then import them through the commandline.
...So I did just that. The larger of the two was about 8 GBs, the other just like... 50 MBs.
The larger imported fine. The smaller?
Color me surprised, when it created a FUCKING. 1. TB. LOGICAL. VOLUME.
...
That it then proceeded to try and fill full of zeros...
Oh yes, it was one of the fancy dynamic storage files that expand as space is needed.
...
Tomorrow, I'll have to try if I can export just the filesystem data into an individual, shrunken down, normal, plain, old disk. None of this fancy black magic shit.
...Also... I don't get why Proxmox doesn't support that... The filesystem was only a few megs big... Ugh.1 -
So first rant, here goes weirdness, and also lengthy rant
So in my company we have the hr and accounting managed by the same person which also deals with all things employee related and she had a need for a way to extract a birthday from, what is in our country the personal identification number, things go great i get a formula that performs parts of the magic up to the point where the first digit of the number dictates the gender and century to be used when forming the full year, mind you only the last two digits of the year are in plain within the id number so i thy a number of ideas. After bashing around google sheets for a while ( i've got open office installed and formulas don't export well to the excel that person uses but google sheets does so i built it there).
First idea : make a few conditionals to check for the value so we have 1 and 2 for 19th century, 3 and 4 for 18th century , 5 and 6 for 20th so i go ahead and write my conditions and they fail, all evaluates to false, it cascades through the else variants up to the last one so i'm wondering if the "if" itself doesn't support the or operator, seems it does, next i think it's the bloody condition written wrong so i reevaluate my logic in php in a test script, it works as intended, then i think ok not the right function called, let's see the docs, docs confirm i'm doing it right but what was wrong was the way i was getting that first number, using left seems to produce a string although the base thing is a number, now i start searching how i can cast it, like you would normaly do when the data type is fried, value function appears to be the solution but it isn't working....now i'm thinking "ok so i have a value and different things to print out so let's look for a switch, maybe it can understand that" switch function found under the form of choice, i get it sorted but am stuck wondering why the heck was the if and value combination not working.
Simple answer to that : value doesn't work well with function results, a known bug listed by someone in a comment, a comment i have failed to read for about 45 minutes of trying to understand.
All in all it worked well for the person asking for it so it's nice. -
Why do the issues that have been bugging me for weeks/months almost always go away immediately when the support person replies "I'm looking into this"? And almost always the support person claims he "didn't change anything".
How can I not think they are covering their asses and lying to my face? How am I supposed to trust support after this...?6 -
It is amazes how much brain can be wasted with react.
In those 7hours (impressed myself by my bullshit withstanding), it took me 20min to understand a fucking api and how objects relate altogether, 1h to make the tut
and 5+fucking hours to understand how to plug the components.
I did use vue and backbone before and am 5y nodejs user.
seriously react is a bag of shitty magic.
I don't even want to try to read the code source yet, this could be the fatal move...
Oh. and also. people have to stop with jsx, it is so so so wrong. new syntax with new errors just for a fucking syntaxic sugar for saving a pair of parenthesis!!!!
like it matters after having installed 1e2+ MB of dependancies for a SPA of 10 components...
The only thing we miss is a react IDE to support JSX. #wheregoesthefront
And I am not even to the point of data flow and pubsub hells which i will be sure will be gold as well8 -
I had a colleague, who built a bunch of smaller systems for the company I'm working in. He didn't want to waste his time building a "perfect" system (which I generally agree with, the question is just where to draw the line).
But because it took him so long to build the prototype, usually it went into production without being hardened (like basic input validations were missing. It wouldn't allow anything malicious, but instead of a validatiom error it'd just 500).
When he left, literally less then a week later, one of his systems, which was a prototype and nobody except him could maintain, because it was done in a fancy new technology, which wasn't even v1 at that time and their documentation said, it's production ready when we release v1. Anyway, that one system started crashing just few days after him leaving. Another Dev and me tried to fix it, but every time we touched it, it just got worse.
At some point, we gave up and just configured a cron job to reboot it every 12h. He could have probably fixed it, but to us it was just black magic.
Anyhow, this rent isn't about him, AFAIK all the systems still working, as long as you provide the correct input. Nor is it about the management decisions, which lead to this Frankenstein service on live support, which we had to increase, to be restarted every 8 hours, 6h, 4h, 3h, .....
It's about the service itself, which I'm looking forward to every day, when the rewrite will be done and I can nuke the whole git repository.
I was even thinking about moving all the related files onto a USB stick and putting that on 🔥, once we're done rewriting it....
Maybe next month or in 2. Hopefully before we'll have to configure the cron job to restart the service every couple minutes.... -
The magic Apple Support:
A few days ago, I suddenly couldn't login to iCloud on my mac. I thought it was something that would be gone if I would try turning it back off and on again. Didn't work. Used the mac without bothering about it. I was too lazy to call the Apple Support and it didn't annoy me that much.
A day later, suddenly Spark (my email client) didnt work either, it asked me all the time to re-login into one of the accounts but "an authentication error occured". At that point I thought it was a problem with the keychain. Because i don't use email that often and the last time I should pay 30€ if I wanted to call Support (out of warranty), I just started using email on my phone.
Yesterday, MS Office (yes I use it and I like this Microsoft Product and I'm an Apple fanboy) wouldn't login either. I didn't call them.
Today, I had finally time to call them. They didn't want to charge me since I selected an Apple-Id Problem (and I think the Support Hotlines are free to call idk). The call from Ireland came 2 times and the connection didn't work (thanks iPhone). The third time, the moment the Support guy said Hello iCloud worked. A few second later Office and Spark worked again too. I don't know how these coincidences happen. Anyway, I am just happy my stuff works again and I don't have to use Google Docs and write my mails on my phone. -
Was watching OITNB at home when boss called sounded urgent about SSL not working on one of our subdomains. We use a paid cloud app for some of our reports which. So the subdomain is a CNAME to the providers app subdomain. Recently there was an upgrade at our hosting but it shouldn't be related.
Boss: Hey, there is an error prompt when I visit our reporting site with https
Me: That's cos we never installed any SSL cert for that subdomain.
Boss: Well it worked before and you will need to get it fixed.
Me: Wait.. It worked before? How is that possible? We've never set it up and the subdomain is a CNAME pointing to another site which we don't own. The cert will have to load from their server and we have not done any setup with them.
Boss: I'm very sure it worked before the hosting upgrades. All along our customers has been accessing with https.
Me: Okay.... That's something new because and I am pretty SURE the last I checked, the app provider doesn't allow that yet.
* meanwhile I when to search the app provider docs and it says not able to support multiple SSL yet for CNAME
Me: Look, it says so here in the docs.
Boss: Ok, can you try to fix it as its important for the users to not see that error. It has been working all along.
Me: Hmmmm... I'll get back to you.
How do I fix something that didn't exist / broken?? How did it work before??
I know it can be possible to install the cert on the cloud provider end but we haven't done this before. And their support docs says feature not available yet.
Was it magic?? Am I missing something?? Anyway, I've sent an email to the provider's support team and telling them "it worked before"