Today at work, still laugh thinking back to it!

We were on lunch break but the linux support engineers who are on the phones as well have to pick up calls anyways (very small team).

*engineer walks to the table, sits down: Ahhh rest, finally!*
*tringggggggggg*
*engineer pulls a face like 'oh for fucks sake' and walks back to his desk*
*puts headphones on and clicks the answer button just as it disappears*
"really!?! Alright lets finally eat now"
*sits for literally one second*
*tringgggggggggg*
*Engineer seems quite pissed off now. walks to his desk again, puts on headset, clicks the answer button JUST as the call stops again*
"Mother of god, fucking really?"
*stays as his desk for a minute or so, walks back, stays hovering above his chair for a little and finally sits down again*
"Finall......"
*TRINGGGGGGGGGGGG*
"MOTHERFUCKER. THESE GUYS TIME IT OR SOMETHING!?!?"
*walks back to his desk very frustrated this time*
*puts on headphones very quickly and presses the answer button*
*answer works but the call is literally dropped the second he starts it (it was a real client)*

"OH FOR FUCKS FUCKING FUCKING FUCKING SAKE FUUUUUUUUUUUUUUUUUUUUUUCK"

*walks back to table again and sits down. Takes sandwich and....*

*TRINGGGGGGGGGG MOTHERFUCKER*

"FUCKING COCKSUKING MOTHERFUCKING PIECES OF WHAT THE FUCKING FUCK EVER"

*gives a deadly look to another engineer: "I am NOT going to take it this time! En-fucking-joy."*

We laughed so hard xD

When the senior Linux engineer puts a terminal game on a server everyone uses which launched at login and after a little you start hearing oh's, wtf's, laughing and everything and then you suddenly have a whole room of Linux engineers playing some kinda terminal space invaders game while doing customer support.

😆

That moment at work when we've had no calls for an hour and suddenly the phone goes off

*TRINGGGGGGGG*

*suddenly you have a few Linux support engineers with a mini heart attack*

😅

Dear clients.

Putting your support subject or content either in uppercase letters or telling US that your matter/ticket has 'the utmost priority' doesn't mean anything to us. You'll just have to keep in line.

WE decide the priorities. Also, calling us when we haven't looked into your very fucking high priority ticket yet for about 5 FUCKING minutes is NOT going to help YOU.

- One of the Linux Support Engineers.

At work today, a colleague was talking to a customer. Only maccer in the building (every other Linux (support) engineer uses Linux).
CW: ahhh we understand eachother, Mac is the way to go!
*Gets nasty looks from about all Linux engineers*
CW: I'm going to retract that since I want to make it to the end of this day alive 😅

*Everyone laughing*

I used to work in a role that was basically tech support for engineers. Folks would call, we'd look at their code and see where things were going wrong.
One customer calls in, they're having timing problems with a satellite control system.
I dig down through their code, and buried in one of the modules is a comment to the effect of:
"Once we upgrade to Windows 98, we'll need to change this call to the precision counter"

They never did.

This system was running XP.
Somehow, they'd avoided destroying satellites despite having the code run on Win98, and ME without fixing that call. It wasn't until they upgraded to a multi core system and XP that their gyros stopped responding correctly.

Holy shit.

I find it so amazing to see when my colleagues (or even me) are irritated/annoyed to the fucking point, swearing around and so on but then the phone rings and they are completely calm/sound nice/happy when they pick it up one second later. (we're Linux support engineers)

This job is the best fucking self control training I've ever had!

A room full of mostly old male stressed out engineers sat in chairs, and the presenter said:

"So who watched Judging Amy last night?"

The presenter went on to express her surprise that nobody in the room had seen last night's episode of Judging Amy.... and wasn't going to drop the topic.

The meeting, if it ever had any, now had no chance of going anywhere good.

By the end of the meeting someone would walk out and "retire" shortly there after, and it certainly wasn't going to be the presenter....

Backstory:

The company built on the IBM model of sell pricey custom hardware (granted it worked really well) and sell expensive support contracts wasn't doing as well as it had hoped. Granted it was still doing better than most of its neighboring companies, but it was clear that with the .com bust the days of catered lunches every day were over.

The company had grown fat and everyone knew that while the company had a good enough product(s) to survive, there weren't enough lifeboats for everyone to survive.

In the midst of this an HR department that took up nearly 20% of the office space at HQ felt it needed to justify its existence / expenses.

They decided to do this in the same way they always had, by taking funding from other departments, this time not by simply demanding more direct budgets for themselves.... they decided to impose mandatory 'training' on other departments ... that they would then bill for this training.

When HR got wind that there were some stressed out engineers the solution was, as it always is for HR.... to do more HR stuff:

They decided to take these time starved engineers away from their jobs, and put them in a room with HR for 4 days. Meanwhile the engineer's tasks, deadlines and etc remained the same.

Support got roped into it too, and that's how I ended up there.

It would be difficult to describe the chasm between HR and everyone else at that company. This was an HR department that when they didn't have enough cubes (because of constant remodeling in the HR area under the guise of privacy) sat their extra HR employees next to engineering and were 'upset' that the engineers 'weren't very friendly and all they did was work'.

At one point a meeting to discuss this point of contention was called off for some made up reason or another by someone with a clue.

So there we all sat, our deadlines kept ticking away and this HR team (3 people) stood at the front of the room and were perplexed that none of these mostly older males in this room had seen last night's episode of Judging Amy.

From there the presentation was chaos, because almost the entire thing was based on your knowledge of what happened to poor stressed out Amy ... or something like that.

We were peppered with HR tales of being stressed out and taking a long lunch and feeling better, and this magical thing where the poor HR person went and had a good cry with her boss and her boss magically took more off her plate (a brutal story where the poor HR person was almost moved to tears again).

The lack of apparent sympathy (really nobody said much at all) and lack of seeming understanding from the crowd of engineers that all they should do is take a long lunch, or tell their boss to solve their problems ... seemed to bother the HR folks. They were on edge.

So then they finally asked "What are your stressers?" And they picked the worst possible person they could to ask, Ted.

Ted was old, he prickly, he was the only one who understood the worst ass hell of assembly that had been left behind.

Ted made a mistake, he was honest with folks who couldn't possibly understand what he was saying. "This mandatory class is stressing me out. I have work to do and less time because of this class."

The exchange that followed was kinda horrible and I recall sitting behind Ted trying to be as small as possible as to not be called on. Exactly what everyone said almost doesn't matter.

A pedantic debate between Ted and the HR staff about "mandatory" and "required" followed. I will just sum it up that they were both in the wrong for how they behaved for a good 20 minutes...

Ted walked out, and would later 'retire' that week.

Ted had a history and was no saint. I suspect an email campaign by various folks who recounted the events that day spared ted the 'fired' status and he walked with what eventually would become the severance package status quo.

HR never again held another 'training', most of them would all finally face the axe a few months later after the CEO finally decided that 'customer facing, and product producing' headcount had been reduced enough ... and it was other internal staff's time for that.

The result of the meeting was one less engineer, and everyone else had 4 days less of work done...

So my client is (was) paying 3500$~ a month to that service that has also an API and we have been now fighting atleast 2 months for them to raise the rate limit higher. (because the new features pull in a lot more records, to basically make their shitty old dashboard obsolete at some point)

He's even willing to pay more, but the ticket and calls just get thrown around from one level to another, when he threatened to quit, all they changed was to send him to another level that was suggesting 3 months 10% off and when he declined it just got thrown into the pool again lol

So what we end up doing is register his wife on same service (there's not really any alternatives that actually have all that weird shit he needs and his wife was co-owner anyway, so it was just a name change basically), but just tick the higher API rate limit and it worked, he's now quitting the old one.

What's funny though, the new contracts for the same thing he was paying cost just ~2450$ (would have been even less, but hes too clingy on that one page I can't recreate without having the data) so they just lost that revenue, just because they didn't want to raise the API rate limit and the client also decided to give me the difference of one month on top of my contract, once the new contract kicks in and the old one expires in 6ish days (at best) or 12ish days at worst

well done support and assigned engineers, not only did you just lose a client with an old contract paying you 12000$/year more, but you also gave me a great free bost in money lol

btw: I hope I put everything in again, I this time decided to be brave (read as "stupid") and wrote it in the devrant webapp, then accidentally clicked twice outside the borders, making everything disappear..

Client: *uses Oracle on AWS RDS*

Ora: *licence about to expire*

Client: we need a cheaper and equally performant solution.

AWS: we have an outstanding Aurora db! Its performance is flawless!

Client: shut_up_and_take_my_money.png

Engineers: *migrating to Aurora mysql*
Engineers: fine-tuning the db for 2 months, adapting app code.
Aurora: *shits its pants during test ramp-up, delivers ~70% of Ora perf*

==========

Client: we need to do better!

AWS: try Aurora Postgresql!

Engineers: *migrating to Aurora postgresql*
Engineers: fine-tuning the db for 1 month.
Aurora: *shits its pants during test ramp-up, delivers ~40% of Ora perf*

AWS: let me see...
AWS DBAs: *fine-tuning the db for another 2 months*
Aurora: *survives ramp-up, delivers ~70% Ora perf*

AWS DBAs: your application is wrong.
We: Ora didn't complain about that...

AWS DBAs: umm.. Err.. Then your load test is wrong
We: ora wasn't complaining about that either...

AWS DBAs: errr.. Ummm.. Oh, I've got it! Your queries aren't optimized!
We: we cannot change queried - they are hardcoded by our framework's vendor

AWS DBAs: well there you go! Your queries aren't optimized! It's your fault, not aurora's

yyeeahhhh... Riight...

From my xp, aws support and aws engineers ALWAYS try to put the blame on a client. Always. Even when they're obviously wrong.

I am a senior a DevOps engineer who took the production stack down for ~10 minutes today because of a bad code commit. I could use some encouragement! It’s a fierce world of competitive engineers and I wonder why my company doesn’t replace me. The mistake was missed by two other peer reviews... but that doesn’t stop me from feeling this way.

Have you crashed prod? Did your team support you or tear you down?

One of those days when i feel like complete shit and wish i hadn’t woken up.
I heard back from an interview i did last week (one of the faang type) and the recruiter started with “You didn’t impress any of your interviewers”. Man that hurt. I can’t unhear that. He went ahead to say they all recommended a mid-level role for me (they apparently said i had potential and could easily grow into a senior eng) instead of the senior lead i applied for. This is also subject to getting approval to hire mid-level engineers because the team needs more people but they only got approval to hire senior engineers. This cunt also added “dont worry about it. Just go about your usual business and i’ll call you next week if we have gotten the approval”. Ass! All i can do is worry because that is what i do best.
I think i am more sad and disappointed in myself because i thought the interviews went well. Wrote decent code and came up with good solutions on time. Had a good conversation with interviewers. Apparently for a senior, you cannot make mistakes which i did but once the interviewer gave me a clue, i got back on track.
Anyway, i slept with this anxiety, then woke up with tummy ache. On the drive out this morning to go to the bank, i drove my car into a pole and broke off my side mirror. Then my fucking power generator stopped working. And on my way to go and get my fixed mirror from the mechanic, my exhaust pipe broke in half due to a possible pothole i drove into.

Those fucking days where all that could go wrong goes wrong. My head is fucking pounding i can barely move my head without wincing. I am running out of money fast (i support my entire family) and i am worried about not getting a job. This blow to my confidence makes me feel worthless like i am not good for anything. Recruiter suggested i do another senior engineer interview for a different team which i passed the test for but i know the outcome would most likely be the same and i wanted the first team really bad. I just want to lie in bed and cry all day but this fucking headache won’t let me.

So my father has to deal with some vendors providing niche hardware and software solutions for a single department in the company.

Once the hardware finishes its work and transfers results to the managing PC, the PC has to upload those results to the server on the internet. The problem is that if no one's working with that setup for a few minutes the software in the PC can no longer communicate with the server.

Naturally, since idle time is in the equation, I thought of SO_KEEPALIVE (or whatever it's called in Windows). Wireshark confirms the absence of keepalive packets. However, the app doesn't seem to have any means to enable it... Hence the need to work with support guys.

One would expect the support to be professional, experts considering anything related to the app.

One would NOT expect to receive a call: "Hey, look, I was doing some googling on the internet... You might be right, enabling KA might help with the issue. We were discussing with our engineers and we tried to find some application that could enable KA on your computer. We couldn't find anything, but we believe that's the way to go. So give it a try and try to find some app on the internet that enables KA for our proprietary application". // everything in Lithuanian ofc.

I mean...seriously...?
I was startled to hear this suggestion. Since I expected them to be experts I assumed there's something IDK about Windows sockets -- could Windows enable KA globally, by-default? Did not find such a thing. Could Windows allow application A to control application B's socket options? Frankly, I'm too afraid to even look for this. I dislike Windows already. If this turned out to be true I'd probably become an anti-windows evangelist.

Pretty cool how space engineers support in game C# programming.

I did a project once and it came back to haunt me - this is how I got the job I have now:

I was already working for the company, in the second year of my vocational training as an electronics technician when I got a assigned The Project.
In brief, The Project was a kind of measurement automation implemented with some arduinos. I was tinkering with them at the time in my free time so they must've thought 'Hey, great, she can do that, so she can also do The Project!'

Just that I couldn't - after investing nearly a year, getting frustrated because of the lack of time, support, knowledge etc. The Project died quite unceremoniously and I resumed my training normally.

I just wish devRant already existed back then, it'd have made up for some spectacular rants - The Project was fucking nerve-wrecking due to incoherent behaviour by some hardware and I had to battle the whole big, ugly thing more or less alone as an apprentice.
If it hadn't died at the time it did I feel like I would've brutally murdered it with a shovel - that is, if someone actually would've cared enough to buy me a shovel.

But it ended and I let it go.

In the last year of completing this vocational training, my feeling of "This is not enough" and growing boredom with the routines of my future job had manifested. I wanted to go back to university but also continue working at the same time.

I wasn't ready to do freelancing nor did I want to quit at that time - most people there are amazing and I'm still learning much from them - so I asked early for a student position and got one.

And to get some continuity in my work, it wasn't just any student project I was assigned to but The Project. It came back alive, laughing at me, leaving bodies of dead electronics in its wake, after all these years.*

And that's how I got my current job.

*(They asked me if I was OK with it and they dropped the Arduinos and other hardware in exchange for a bit more software. Also I have a team of great engineers which I can ask for help anytime should I get stuck, so I got that going for me which is nice.)

This isn't a funny rant or story. It's one of becoming increasingly unsure of the career choices I've made the path they've led me down. And it's written with terrible punctuation and grammar, because it's a cathartic post. I swear I'm a better writer than this.

The highlights:
- I left a low-paying incredibly stable job with room to grow (think specialized office worker at a uni) to become a QA tester at a AAA game studio, after growing bored with the job and letting my productivity and sometimes even attendance slip
- I left AAA studio after having been promoted through the ranks to leading an embedded test tools development team where we automated testing the game (we got to create bots, basically!) and the database, and building some of the most requested tools internally to the company; but we were paid as if we were QA testers, not engineers, and were told that wouldn't change; rather than move over or up, I moved out to a better paying, less fabulous web and tools development job for a no-name company
- No-name company offered one or two days remote, was salaried, and close to home. CTO was a fan of long lunches and Quake 3 Arena 1-2 hours at the end of every day. CTO position was removed, I got a lot of his responsibilities, none of his pay, and started freelancing to learn new skills rather than deal with the CFO being my boss.
- Went to work as a freelancer for an email marketing SaaS provider my previous job had used. Made loads of money, dealt with an old, crappy code base, an old, cranky senior dev, and an owner who ran around like the world was on fire 24/7; but I worked without pants, bought a car, a house, had a kid, etc;

Now during ALL of this, I was teaching game dev as an adjunct at my former uni. This past fall, I went full time as a professor in game dev. I took a huge pay cut, but got a steady schedule (semester to semester anyway) and great benefits. I for once chose what I thought was the job I wanted over more money and something that was just "different". And honestly, I've regretted it so much. My peer / diagonally above me coworker feels untrustworthy half the time and teaches the majority of the programming courses when he's a designer and I've been the game programming professor for 8 years (I also teach non-game programming courses, but those just got folded into the games program...); I hate full-time uni politics; I'm struggling with money for my family; and I am in the car all the time it feels like. I could probably go back to my last job, which had some benefits, but nowhere near as good; my wife doesn't want me back to working in the house all the time because that was a struggle unto itself once we had a kid (for all of us, in different ways); and I have now less than 24 hours to tell my university I want to not pursue longer term contracts for full-time and go back to adjunct next Fall (or walk away entirely), or risk burning a bridge (we are reviewing applicants for next year tomorrow, including my own) by bailing out mid-application process.

I'm not sure I'm asking for advice. I'm really just ranting, I guess. Some people I know would kill to have the opportunities I have. I just feel like each job choice led me further away from a job I liked, towards more money, which was a tradeoff that worked out mostly, but now I feel like I don't have either, and I'm trapped due to healthcare and 401k and such. Sure, I like working more with my students and have been able to really support them in their endeavors this semester, but... that's their lives. Not mine. The wife thinks I should stay at the university and we'll figure out money eventually (we are literally sinking into debt, it's not going well at all), while most people think I should leave, make money, and figure out the happiness factor once my finances are back on track and the kid is old enough to be in school.

And I have less than 24 hours it feels like to make a momentous decision.

Yay. Thanks for reading :)

Storytime!

(I just posted this in a shorter form as a comment but wanted to write it as a post too)

TL;DR, smarts are important, but so is how you work.

My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.

I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )

At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.

However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.

The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.

At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...

What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).

I eventually figured out that the reason I was assigned / requested was simple:

1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.

2. The engineers trusted me. It was that simple.

They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)

I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.

The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.

But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.

In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.

Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.

Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.

Never been promoted.

I was at my last job for 3 years 6 months (first out of uni), my last mid year review I was discussing my performance with my manager, he said I was doing everything I needed to be promoted, just needed to wait a bit longer. I had been performing at that level, with that extra responsibility, for 18 months.

I've since left for a job at Amazon, start in a week, and will literally double my salary. The thing that annoys me is I was one of the most junior engineers in the building, but giving support and teaching almost every engineer in the office. Granted, the company was only 30 people (mostly engineers), but still felt undervalued...

We make a small server product with a web based admin system, as we were going to have limited customers who will use this (usually just the engineers) and this was not on the www. We dropped all support for all browsers other then chrome/firefox. No more IE/safari bugs for us XD

actually, I'm reposting to this week's rant (Family support you got becoming a dev?) because I remembered some stuff. and also because reading other people's rants reminded me of stuff. The fam and I have changed dynamics, but there is a ten-ish year span that we kinda got along, and I constantly forget about it. (because what good does nostalgia do?)

So, about the fam support.
Parents were both devs. Engineers, to be specific. So yeah, I was around the material all the time. but I was not specifically interested and they didn't push it. (They were busy with other dramas in fam and society) I was more of a bookworm. an imaginative kid, who liked to spend time either reading a fantasy book, swim, play basketball or hang out with her friends. The whole programming thing came way more natural to me than one could imagine. Me getting into uni for it was pure luck because I didn't have the grades for the other thing I wanted. (which, thank fuck, I'm doing way better now) So yeah, the support was not really required. Except for food-clothing-shelter combo.

I did want to become an astrophysicist as a child tho, which they didn't really support. Bummer.

We support a system we inherited from another company, it’s an online document store for technical specifications of electronic devices used by loads of people.

This thing is the biggest pile of shite I’ve ever seen, it wasn’t written by developers but rather by civil engineers who could write vb...so needless to say it’s classic asp running on iis, but it’s not only written in vbscript oh god no, some of it is vb other parts is jscript (Microsoft’s janky old JavaScript implementation) and the rest is php.

When we first inherited it we spent the best part of 2 months fixing security vulnerabilities before we were willing to put it near the internet - to this day I remain convinced the only reason it was never hacked is that everything scanning it thought it was a honeypot.

We’ve told the client that this thing needs put out of its misery but they insist on keeping it going. Whenever anything goes wrong it falls to me and it ends up taking me days to work out what’s happening with it. So far the only way I’ve worked out how to debug it is to start doing “Response.AddHeader(‘debug’, ‘<thing>’) on the production site and looking at the header responses in the browser.
I feel dirty doing that but it works so I don’t really care at this point

FUCK I hate this thing!

Man I have no idea how my company is running as stable as they do. Every time I peak under the curtain of some piece of machinery I find such bad practices…

Just found out our in house database manager only supports listing all objects in a table, updating objects by first reading each row you need to update and only support “select *” queries.

This is after having to argue with some engineers that using http or grpc when interacting with the new service I’m writing in the none-jvm language is better than writing our own driver for their custom rpc and service discovery system.

But like honestly I’d be mad if these decisions had a visible performance impact on the business, but it somehow doesn’t… this is bizzaro world where all I learned from my 8 years experience as a professional goes out the window…

go fuck yourself with your fucking communities. i went into computing because i like being left alone. who are all those fucking freaks building their communities? this is capitalism mother fuckers, everybody in the world agreed on it, on each person being an independent individual doing their job to the best possible standard, instead these low-skill low-iq oversocialised sheeple started conglomerate into communities and brainwash everybody that this is what it is about. get stuffed alright. all my life i've been introverted, just leave me alone to write code alright? take my library i don't mind i'll take yours no strings attached, just push the code and forget about it. but no, all these degenerate morons without CS degrees have occupied our safe space, pushed us out of it and just can't get enough of using the buzzword "community-driven" "volunteers" volunteer my ass assholes you can't even make software nobody in real industry needs you because you have no skill at all you learn a bit of js which is any 14-15 yo can do and now think you're some kind of prodigies, unsung heros of humanity who selflessly bring the progress. nothing can be further from the truth - because of you we don't have real software, we don't have investment we don't get no respect everybody walks all over software engineers treating us like shit, there's an entire generation of indoctrinated parasitic scum that believes that software tools is grown for them on trees by some development teams that their are entitled to automatically, because some corporation will eventually support those big projects - yeah does it really happen though - look at svelte, the guy is getting 50k a year when he should be earning at least 500k if he had balls to start a real businesses, but no we are all fucking prostitutes, just slaving away for the army of people we never see. are you out of your mind. this shit should be fucking illegal alright it's modern day slavery innit bruh, if a company wants to pay their engineers to work on open source this is fine, i love open source like java or google closure compiler, but it's real software made by real engineers, but who are all these community freaks who can't spend a 10 seconds on stage in their shitty bogus conferences without ringing the "community" buzzer? you're not my community i fucking hate your guts you're all such dumb womenless imbeciles who justify their lack of social skill by telling themselves that you're doing good by doing open source in your free time - mate nobody gives a shit alrite? don't you want money sex power? you've destroyed everything that was good about good olde open source when it was actually fun, today young people are coerced into slavery at industrial scale, it's literally impossible to make a buck from software as indie unless you build something really big and good, and you can't build anything big without investment and who invests in software nowadays? all the ai "entrepreneurs" are getting fucking golden rained with cash while i have to ask for a 5$ donation? what the actual fuck? who sanctions this? the entire industry is in one collective psychotic delusion, spurred by microsoft who use this army of useful idiots to eliminate all hounour dignity of the profession, drive the abundance and bring about poverty of mind, character, as well as wallet as the natural state of things. fucking amatures of course you love your shitty little communities because you can't achieve anything on your own. you literally have no personality, just one homogenous blob of dumb degenerates who think and act all the same. there used to be a tool called adobe flash builder, i could just buy it, then open and make a web app, all from start to finish in one program, using tutorials of adobe experts on youtube, sure it might have had its pitfals but it was a product - today there's literally no fucking product to make websites. do you people get it? i can't buy a tool that i need to do my job and have to insult myself by downloading some shitty scripts from some shitty unemployed devs and hope my computer doesn't blow up in my face in the process because some freak went off his nut and uploaded some dodgy ass exploit on npm in his package. i really don't like. it's not supposed to be like that. good for me i build by own front/back end. this "community" insanity is just a symptom of industrial degeneration, they try to sell it to us like it's the "bright" communist future but things never been worst, i can't give a shit about functional programming alright i just need to get my job done mate leave me alone you add functional because you don't know how to solve the problem properly, e.g., again adobe flex had mxml where elements had ids and i could just program to id, it was alright but today all this unqualified morons filled the whole space after flash blew up and adobe execs axed flash builder instead of adapting it to js runtime, it was a crime against humanity that set us back to 1000s

## building my own router

I hoped things would go more smoothly :)
Anyway, my new miniPC easily accepted CentOS 8 - no fuss here. And I've got to say - I love CentOS8 so far! Shell has amazing nifty tricks, UI (gnome3) is also snappy, video/audio/ethernet,.. everything works.

What I did NOT expect is hardware being off. Well okay, the price was low - it was obvious smth is not right. But still.. I decided to build my own router so that I could swap wifi card whenever I want. So that I could run my own network services in there. Turns out - the card swapping is not as easy as one might think.

I got the AX200 WiFi6 card for that very purpose. But once plugged in the OS can only see it's bluetooth module. Weird... What's even weirder is that even though the card is PCIe, the OS uses btusb module to talk to that device. What? USB?? emm.. What??

And there it is. After opening it up again I noticed that the mPCIe area is marked with a label: "USB WIFI / WWAN". USB? Does that mean this PCIe slot is wired into the USB bus? Not impossible I guess.

Googling for a "pcie wifi over usb" or smth like that brought me to one reddit (I think?) where someone wanted to build a DIY wifi mPCIe -> USB adapter and someone else adviced hime that (for some reason) at best he could only get bluetooth working (hey! just like me!). It's got to do smth with pcie channels and USB being too weak to handle all that load, or smth.. IDK, I'm not a HW guy.

Well that sucks then! I have a mPCIe slot that does not work as a PCIe. Shit! So I guess the best I could do is to plug back in the same wifi card that came with the device. It smells like 2003 - supports only g protocol. Fine, let's try that. Maybe I'll find a way to work around this mPCIe limitation later on (USB adapter or smth... except there are no USB WIFI6 dongles yet :( ). So I plug it back in and start turning it into a router. Disable NetworkManager, configure static NCs' settings, install dhcpd, hostapd, bind and others. Looks like all is done! Now it's time to start it all. systemctl start hostapd --> FAILED. wtf? journalctl says it could not initialize a driver. umm okay? Why? Forums say I should airodump-ng check and kill whatever's using that device. Fine. airodumo reveals avahi and wpa_suppl are still using it. kill, kill, GOTTA KILL 'EM ALL!! Starting hostapd again -- same shit... wtf?

iw list

My gawd... That shitty network card does not even support AP mode :( I mean.. My USB wifi dongle for 2€ supports 2x more modes, is faster, has better range and is easier to work with than this old tart!

Yeah. That was an interesting day. When enfironment engineers break my testing environments at work I'm glad I have where to spend my time now.

BTW any ideas how to bypass this mPCIe nonsense? Come on, there are USB GPUs out there.. Why can't they make a USB (or dual-USB if they really need to) mPCIe adapter?

Microsoft Teams 👎

Luckily most of our company uses Zoom, which is great UX-wise. But MS Teams... What a joke!

I've even been on a call with MS engineers for some Office integration support. Of course, they scheduled a Teams meeting. It was embarrassing how bad the quality and connections were. But likely they simply don't know any better...

The year was 2006. During the first half of my career, I use to work in the NOC. This was before I made my transition to software engineer. I worked on the third shift for a bank services company. The company was on a down turn. Just years earlier they just went public, and secured a deal with a huge well known bank. Eventually they entered a really bad contract with the bank and was put into a deal they couldn't deliver on. The partnership collapse and their stock plummeted. The CEO was dismissed, and a new CEO came in who wanted to "clean things up".

Anyway I entered the company about a year after this whole thing went down. The NOC was a good stepping stone for my career. They let me work as many hours as I liked. And I took advantage of it, clocking in 80 hours a week on average. They gave me the nick name "Iron Man".

Things started to turn around for the company when we were able to secure a support contract with a huge bank in the Alabama area. As the NOC we were told to handle the migration and facilitate the onboarding.

The onboarding was a mess with terrible instructions that didn't work. A bunch of software packages that crashed. And the network engineers were tips off, as they tunnel between our network and the banks was too narrow, creating an unstable connection between us and them. Oh, and there were all sorts of database corruption issues.

There was also another bank that was using an old version of our software. The sells team had been trying to get them off our old software for over a year. They refuse to move. This bank was the last one using this version, and our organization wanted to completely cut support.

One of the issue we would have is that they had an overnight batch job that had an ETA to be done by 7 AM. The job would often get stuck because this version of the software didn't know how to fail when it was caught in an undesired state. So the job hung, and since the job didn't have logging, no one could tell if it failed unless the logs stopped moving for an hour. It was a heavily manually process that was annoying to deal with. So we would kill the JVM to "speed" the job up. One day I killed the JVM but the job was still late. They told me that they appreciated the effort, but that my job was only to report the problem and not fix it.

This got me caught up in a major scandal. Basically they wanted the job to always have issues everyday. Since this was critical for them, all we needed to do was keep reporting it, and then eventually this would cause the client to have to upgrade to our new software. It was our sales team trying to play dirty. It immediately made me a menace in the company.

For the next 6 months I was constantly harassed and bullied by management. My work was nitpicked. They asked me to come into work nearly everyday, and there was a point I worked 7 days with no off days. They were trying to run me so dry that I would quit. But I never did.

On my last day at the company, I was on a critical call with a customer, and my supervisor was also on the line. My supervisor made a request that made no sense, and was impossible. I told her it wasn't possible. She then scalded me on the call in front of customers. She said "I'm your supervisor, you're just a NOC technician, you do what I say and don't talk back". It was embarrassing to be reprimanded on a call with customers. I never quite recovered from that. I could fill myself steaming with anger. It was one of the first times in my adult life that I felt I really wanted to be violent towards someone. It was such a negative feeling I quit that day at the end of my shift with no job lined up.

I walked away from the job feeling very uncertain about my future, but VERY relieved. I paid the price, basically unable to find a job until a year and a half later. And even was forced to move back in with my mother. After I left, the company still gave my a severance. Probably because of the supervisor's unprofessional conduct in front of customers, and the company probably needed to save face. The 2008 crash kept me out of work until 2009. It did give me time to work on myself, and I swore to never let a job stress me out to that degree. That job was also my last NOC job and the last job where did shift work. My next few jobs was Application Support and I eventually moved into development full time, which is what I always wanted to do.

Anyway sorry if it's a bit long, but that's my burnout story.

I’m back on this platform after an awesome year of progress in my dev career. Here is the back story:

1. I was a junior dev at a financial technologies company for a little over a year.

2. The company was looking to hire an Integration Manager for its software with both our vendors and customers.

3. The pay was good and I was offered that position as a promotion.

4. I accepted it and said to myself that this is temporary. It will help me pay the bills and secure a better life, which it did.

5. Lost two years of my dev career in that position doing nothing but basic integrations (rest apis, web and mobile sdks, and work arounds for what does not work). Zero challenge. This is when I started to use devRant often.

6. On the bright side, the bills were paid and life style got better.

7. Two years in, any way out of the integration department is something I am willing to accept. So I approached every one and worked extra hard as an Application Support Engineer for every product in the firm for free, in the hopes of making good connections and eventually be snatched by someone. This lasted six months.

8. Finally! Got an offer to become the Product Manager for one of the apllications that I supported.

9. Accepted the offer, left the department, and started working with the new team in an Agile fashion. This is when I stopped using devRant because the time was full of work.

10. Five months in, I was leading a team of developers to deliver features and provide the solutions we market. That was an awesome experience and every thing could not have been better.

Except…

Every developer was far better than me, which made me realize that I need to go back on that track, build solutions myself, and become a knowledgable engineer before moving into leading positions.

11. After about a 100 job applications online, I’m back as a Junior developer in another company building both Web and Voice Applications. Very, very happy.

Finally, lessons learned:
1. The path that pays more now is not necessarily the one you wanna take. Plan ahead.
2. There is always a way out. Working for free can get you connections, which can then make you money.
3. Become a knowledgable and experienced engineer before leading other engineers. The difference will show.
4. Love what you do and have fun doing it.

Two cents.

The conversations that come across my DevOps desk on a monthly basis.... These have come into my care via Slack, Email, Jira Tickets, PagerDuty alerts, text messages, GitHub PR Reviews, and phone calls. I spend most of my day just trying to log the work I'm being asked to do.

From Random People:
* Employee <A> and Contractor <B> are starting today. Please provision all 19 of their required accounts.
* Oh, they actually started yesterday, please hurry on this request.

From Engineers:
* The database is failing. Why?
* The read-only replica isn't accepting writes. Can you fix this?
* We have this new project we're starting and we need you to set up continuous integration, deployment, write our unit tests, define an integration test strategy, tell us how to mock every call to everything. We'll need several thousand dollars in AWS resources that we've barely defined. Can you define what AWS resources we need?
* We didn't like your definition of AWS resources, so we came up with our own. We're also going to need you to rearchitect the networking to support our single typescript API.
* The VPN is down and nobody can do any work because you locked us all out of connecting directly over SSH from home. Please unblock my home IP.
* Oh, looks like my VPN password expired. How do I reset my VPN password?
* My GitHub account doesn't have access to this repo. Please make my PR for me.
* Can you tell me how to run this app's test suite?
* CI system failed a build. Why?
* App doesn't send logs to the logging platform. Please tell me why.
* How do I add logging statements to my app?
* Why would I need a logging library, can't you just understand why my app doesn't need to waste my time with logs?

From Various 3rd party vendors:
* <X> application changed their license terms. How much do you really want to pay us now?

From Management:
* <X> left the company, and he was working on these tasks that seem closely related to your work. Here are the 3 GitHub Repos you now own.
* Why is our AWS bill so high? I need you to lower our bill by tomorrow. Preferably by 10k-20k monthly. Thanks.
* Please send this month's plan for DevOps work.
* Please don't do anything on your plan.
* Here's your actual new plan for the month.
* Please also do these 10 interruptions-which-became-epic-projects

From AWS:
* Dear AWS Admin, 17 instances need to be rebooted. Please do so by tomorrow.
* Dear AWS Admin, 3 user accounts saw suspicious activity. Please confirm these were actually you.
* Dear AWS Admin, you need to relaunch every one of your instances into a new VPC within the next year.
* Dear AWS Admin, Your app was suspiciously accessing XYZ, which is a violation of our terms of service. You have 24 hours to address this before we delete your AWS account.

Finally, From Management:
* Please provide management with updates, nobody knows what you do.

From me:
Please pay me more. Please give me a team to assist so I'm not a team of one. Also, my wife is asking me to look for a new job, and she's not wrong. Just saying.

I am trying to get my company to support Linux (Fedora) for engineers. Currently we support Windows and Mac. Does any of you have some good reasons for my case to make my argument for the business perspective?

There are no meetings at the company I work for. GASP!!!
Well...we have one, now and again, but it is just an opportunity for the boss to update the support team with changes to the product and we (i.e. the software engineers) come for the free pizza. GASP!!! I would prefer that we have technical meetings, but it falls on deaf ears.

#include <advice>
using namespace plz;

So I have a soft cozy internship for a large retail corporation, the workplace is fantastic and the people are nice. We run into problems where this company outsources to India for almost all of its programming leaving their "software engineers" to answer emails and support 15 year old applications. This is obviously not the work I want to be doing. I want to create. This company also pays slightly less than average for an entry level programmer. I have one year of college left as well. At the end of this internship it is almost guaranteed that I get a full time offer but I only get 2 months to accept or decline. I feel like I'll say no.

So I guess what I'm asking is, should I turn down the safe first job and go for work that will make me excited in the morning or take the easy soft underpaid email answering job?
Thanks guys

Is it weird that I hold a high degree of respect for every sector in programming. When we talk about front-end, back-end in websites to the GUI support and logical end in desktop applications to cloud-based microservices, I respect clean, swift, and agile developers who who a structural mindset. For the founding fathers of assembly to high-programming languages like c all the way to high-high level programming languages like C#, JavaScript, Python, I respect them and thank them for their time and dedication in relatively stable libraries. I also thank the creators of OOP and FP as well as the developers that make great use of these paradigms. I come to realization that no one wants to fuck shit up; the great engineers of our past wanted to build some legit, non-trash programming tools, and we can't bash them for that. Respect, courteously critique, and build applications and programming tools to a standard that someone in the future would admire and be grateful for.

Wrong place. . But ama rant
I think having a girlfriend and being a senior software engineer dont go together.
For the past 3 weeks I have a very terrible week product luanch after product luanch. . To top it up all product promotions keep coming left right center then you also need to support some system you wrote many many years ago because the company does want to hire support engineers. You go to office at 8am and leave 7pm some times 9 in the afternoon . There is no time to see your see your gf and weekends, its either you are working on some thing random. Try to explain that to her.. all she see are excuses not be with her. The moment I try to be unemployed I doubt if she can stay

I spent 3 days trying to do some azure devops work. Finally resolved to contacting support and their engineers resolved my issue in literally less than 15 mins.

This is a Microsoft support appréciation post. Twice they have saved me in mins after days of fumbling around and over engineering my ass off.

Layoff wave in Germany.
There is a new open-source project on Github, willbeallright-COVID19 for engineers being recently layoff because of the COVID19 situation. The main aim is to help programmers to stay connected to job opportunities. Quite interesting as the main contributor mentioned immediate questions that should be asked after the notification, and it seems to be on point as even here I've seen people searching for that information like What about all the personal items you have on the company computer? How can you get this information back? She is looking for community support so if you have any experience with layoff might be an interesting project.

TLDR, need suggestions for a small team, ALM, or at least Requirements, Issue and test case tracking.

Okay my team needs some advice.

Soo the powers at be a year ago or so decided to move our requirement tracking process, test case and issue tracking from word, excel and Visio. To an ALM.. they choice Siemens Polarion for whatever reason assuming because of team center some divisions use it..

Ohhh and by the way we’ve been all engineering shit perfectly fine with the process we had with word, excel and Visio.. it wasn’t any extra work, because we needed to make those documents regardless, and it’s far easier to write the shit in the raw format than fuck around with the Mouse and all the config fields on some web app.

ANYWAY before anyone asks or suggests a process to match the tool, here’s some back ground info. We are a team of about 10-15. Split between mech, elec, and software with more on mech or elec side.
But regardless, for each project there is only 1 engineer of each concentration working on the project. So one mech, one elec and one software per project/product. Which doesn’t seem like a lot but it works out perfectly actually. (Although that might be a surprise for the most of you)..
ANYWAY... it’s kinda self managed, we have a manger that that directs the project and what features when, during development and pre release.

The issue is we hired a guy for requirements/ Polarion secretary (DevOps) claims to be the expert.. Polarion is taking too long too slow and too much config....

We want to switch, but don’t know what to. We don’t wanna create more work for us. We do peer reviews across the entire team. I think we are Sudo agile /scrum but not structured.

I like jira but it’s not great for true requirements... we get PDFs from oems and converting to word for any ALM sucks.. we use helix QAC for Misra compliance so part of me wants to use helix ALM... Polarion does not support us unless we pay thousands for “support package” I just don’t see the value added. Especially when our “DevOps” secretary is sub par.. plus I don’t believe in DevOps.. no value added for someone who can’t engineer only sudo direct. Hell we almost wanna use our interns for requirements tracking/ record keeping. We as the engineers know what todo and have been doing shit the old way for decades without issues...

Need suggestions for small team per project.. 1softwar 1elec 1mech... but large team over all across many projects.

Sorry for the long rant.. at the bar .. kinda drunk ranting tbh but do need opinions...

HP Switches are a clusterfuck of shit.

The command line interface seems to be designed in a way to ensure that HP support engineers will always be needed.

My supervisor and I figured it would be easier for our task to go and steal some Cisco switches from the other department to avoid having to deal with this giant pain in the ass

Am a developer I write Python,php and java. .. I joined a telecoms company in my country which is not doing well as opposed to the other 2 telecoms. One reason is that its a government entity And always keep making bad decision which no one take responsible of. .. always good at making bad decision

My previous boss (who just left) conrned me to support a Chinese Software called mobile money full of bugs. And does not do wat they sad it could do in the FRS . . Doccumentation is mess. There a language barier with the support team. .. then there a guy who seem to have temper and looks overworked by Chinese.

I love writing code and learning new stuff
And progressing in my career
But I cant do that if am answering a call every fu*king sec. We are not appreciated as a team by both the business and CTIO even tho we are only the only two engineers in the Dept. .. its sickens me

I dont no what to do now.that my imediate boss is gone to another company . . What thing to do

Quest.com APM software. Foglight. Terrible support site, terrible product, everything is terrible. Support engineers that still need to be explained the difference between disk space and inodes....

Ever tried explaining software development to your grandma? It's like narrating a sci-fi movie to someone who only watches period dramas. "Can you fix my computer?" they ask, as if coding automatically qualifies me for IT support. And those midnight meetings? It's like they think engineers are nocturnal creatures powered by coffee and keyboard clicks.

The entire AppSync/Amplify SDK for android is a shitfest. The support engineers don't know what the devs are doing, and the devs don't give 2 shits. It shouldn't take 10 fucking hours to configure an existing API and Auth to work with an app and then run into issues with the code that the fucking SDK generates. Fucking buffoons