Pc wouldn't boot. Went to the service center.
The guy at the shop : what's the problem?
Me : pc won't boot, just starts beeping
The guy : I see. It could be a hardware or a software problem.
Me : (trying to keep a straight face) oh?
Him : oh yes... It's always either a software or a hardware problem.
Me : thanks I guess?

What happens when you change the service call center to 100% AI

AI: Hello, this is the After Service center. How may I help you?

Angry customer: Hey! Do you count this as a product? Do you sell this to use it? F*** shit?! Bring the manager now!

AI: Thank you for your response. We will connect you to the Development team.

Angry customer: Uhhhhhh

AI: Hello, this is the development team. Please state your problems.

A bit relaxed customer: Umm, so this product you guys are selling stops working sometimes, so...

AI: We are sorry, but for the product misfunctions, please contact the After Service. We will connect you to After Service.

F***ed out customer: Wait, I just came from the After Service!

AI: Hello, this is the After Service center. How may I help you?

Angry customer who is ready to throw the phone: I said that the product is not working, and I asked to bring the freaking manager in the line!

AI: Thank you for your response. We will connect you to the Development team.

Customer throwing the phone and shouting: F*********************************************************************************************!

So... my girlfriend has a very random work schedule. Sometimes she works 4 days a week sometimes only 1, sometimes only at the weekend sometimes not at all. If only there would be an app to track that... 🤔
She tried quite a few apps on the app store but they were shit/ugly/too complex..etc
Wait.. i’m a developer, i can do that.
So i made a dead simple calendar-like app in javascript+fuseopen.
She selected the colors, background, layout etc..
If she taps on a date it turns red indicating that is a workday, if a workday is tapped it turns back to normal color.

The main logic is:
Main:
If(AppHasSavedWorkdays){
//check if save is current month
LoadCalendarWithWorkdays();
}else{
CreateEmptyCalendarAndSave();
}

She likes it.
Cool, so let’s build this! She has an iphone and my mac is still in the service center so i can’t build🙁
But its okay, i have a mac at my office, we can build there, the only downside is that is 40min of travel.
We take the subway, go to the office, build the app, make a certificate, install to her phone, everything goes as planned.
Coming back we were lucky enough to catch the bus that goes in 30 min intervals, we only had to wait like a minute so life is good 😃
I enter the house, chill down on the bed, pull out my laptop to close the project when a FUCK ME!!!!
I completely forgot to implement a whole else branch on start!!!
Soo the app does nothing when is opened on january 1😂😂
I guess that’s why we have testers and qa.. 😃

The moment when...
1. You buy a new monitor --> Yay!
2. And you don't have the screw to connect the stand and the monitor --> Screw it!
3. And it is Saturday, service center closed. --> But, but, but.....

(cries)

I was on vacation when my employer’s new fiscal year started. My manager let me take vacation because it’s not like anything critical was going to happen. Well, joke was on us because we didn’t foresee the stupidity of others…

I had to update a few product codes in the website’s web config and deploy those changes. I was only going to be logged in for 30 minutes to complete that.

I get messaged by one of our database admins. He was doing testing and was unable to complete a payment on the website. That was strange. There was a change pushed by our offsite dev agency, but that was all frontend changes (just updating text) and wouldn’t affect payments.

We don’t want to enlist the dev agency for debugging work, especially when it’s not likely that it’s a code issue. But I was on vacation and I couldn’t stay online past the time I had budgeted for. So my employer enlists the dev agency for help. It’s going to be costly because the agency is in Lithuania, it was past their business hours, and it was emergency support.

Dev agency looks at error logs. There are Apple Pay errors, but that doesn’t explain why non Apple Pay transactions aren’t going through. They roll back my deployment and theirs, but no change. They tell my employer to contact our payment processor.

My manager and the Product Manager contact Payroll, who is the stakeholder for our payment gateways. Payroll contacts our payment gateway and finds out a service called Decision Manager was recently configured for our account. Decision Manager was declining all payments. Payroll was not the person who had Decision Manager installed and our account using this service was news to her.

Payroll works with our payment processor to get payments working again. The damage is pretty severe. Online payments were down for at least 12 hours. Our call center had logged reports from customers the night before.

At our post mortem, we had to find out who ok’d Decision Manager without telling anyone. Luckily, it was quick work. The first stakeholder up was for the Fundraising Dept. She said it wasn’t her or anyone on her team. Our VP of Analytics broke it to her that our payment processor gave us the name of the person who ok’d Decision Manager and it was someone on the Fundraising team. Fundraising then starts backtracking and says that oh yes she knew about it but transactions were still working after the Decision Manager had been configured. WTAF.

Everyone is dumbfounded by this. How could you make a big change to our payment processor and not tell anyone? How did our payment processor allow you to make this change when you’re not the account admin (you’re just a user)?

Our company head had to give an awkward speech about communication and how it’s important. The web team can’t figure out issues if you don’t tell us what you did. The company head was pissed because it was a shitty way to start off the new fiscal year. Our bill for the dev agency must have been over $1000 for debugging work that wasn’t helpful.

Amazingly, no one was fired.

So my friend was in a hurry when she was setting up the passocde for her phone and later she forgot the code.
So she takes it to the service center.

SC guy: Ma'am we have to do bla bla bla. And you will lose your data. It will cost you around $10.

She just came back and later gave me the phone.
*unlocks bootloader *
*flashes a custom recovery*
*delete passcode file*
Phone is now unlocked with all the data intact.

PS: I got a small treat at McDonald's. 😋

Yesterday evening I'd been to Lenovo service center to get a battery for my personal laptop.

Sales guy: Sir, I can see that your laptop had Windows 8 when you purchased it. If you want I can give you a one key recovery disc for that.

Me: Thanks a lot sir, but I run Ubuntu on my laptop. And if you are insisting, I can take that recovery media and install it on my uncle's laptop.

Sales guy: I'll get back to you on this.

*End of conversation* 😂

While this wasn't technically a real client, it's still one of the most insane requests I've ever had.

I chose to specialize in software engineering for the last year and a half of my degree, which meant a lot of subjects were based around teamwork, proper engineering practises, accessibility, agile methods, basically a lot of stuff to get us ready to work in a proper corporate dev environment. One of our subjects was all about project management, and the semester-long coursework project (that was in lieu of a final exam) was to develop a real project for a real client. And, very very smartly, the professors set up a meeting with the clients so that the clients could tell us what they wanted with sixty-odd students providing enough questions. They basically wanted a management service for their day-center along with an app for the people there. One of the optional requirements was a text chat. Personally not something I'm super interested in doing but whatever, it's a group project, I'll do my part.

The actual development of the project was an absolute nightmare, but that's a story for another day. All I'll say is that seven juniors with zero experience in the framework we chose does not make a balanced dev team.

Anyway, like three months into the four-month project we've got a somewhat functional program, we just need to get the server side part running and are working our asses off (some more than others) when the client comes in and says that 'hey, nice app, nobody else has added the chat yet, but could you do voice recognition okay thanks?'.

Fucking.
Voice.
Recognition.

This was a fucking basic-ass management app with the most complicated task being 'make it look pretty' and 'hook up a DB to an API' and they want us to add voice recognition after sitting on their ass for three months??? The entire team collectively flipped its shit the second they were out of earshot. The client would not take no for an answer, the professor simply told us that they asked for it and it was up to us whether we delivered or not. Someone working on the frontend had the genius idea of 'just get them to use google voice recognition' so we added the how-to in the manual and ticked the requirement box.

What amazes me about all that is how the client probably had no idea that their new last-minute request was even a problem for us, let alone it being in a completely different ballpark in terms of implementing from scratch.

I've legit just spent the past few days CRYING to get my react native app to compile on iOs using the xcodebuild command so that I can use a cloud build service (VS App Center). It works fine with XCode 'play' button but not through the command line. About to give up. Literally Googled 'fuck xcode' and found this, thank you guys, you made today a bit less dreary than what i was going to be. Reading through the posts actually made me laugh out loud.

On the game front, I see so much conflicting advice. "Start getting feedback" as soon as possible. "Donnt soft launch on steam! The algol will wreck you.", "soft launch on itch to get feedback", "dont soft launch on itch!"

"Start marketing today", "focus on influencers", "get to know communities *before* you advertise", "dont get to know communities beforehand if you're just planning on self prompting", "dont self promote".
"CPM is important.", "CPA is important". Etc.

Sounds a lot like "have a bunch of money upfront." The solution is just to succeed from the start! It's so obvious. Just invent the next gta. The next facebook. Get a small loan of 50,000 dollars, or a million. Donate for a year to other kickstarter projects so people will know you and reciprocate! But also dont ebeg!

How about no. How about fuck all this advice by silver spoon assholes that didnt have to work on shoestring budgets. The advice is the equivalent of having a 300 page tonedeaf book, every page blank except page 150, where the words "fuck you. I got mine." Are printed in times new Roman, 14pt font, neatly in the center of the page.

The truth is most of the "indies" already made it in the software industry proper, before switching over. $5k kickstarter videos, with $15k marketing budgets, no doubt funded in part through their own money funneled through services that provide shell donations, because KS is being used as a glorified advertising service. People buying off steam curators for promotions, youtubers making sponsored videos without disclosing they're sponsored. Fake viralility. Fake campaigns. Predetermined success for those who could *already* afford to develop and go commercial without a publisher. And they came into the market and cannibalized the opportunity, raising the bar for everyone that wasnt them. I guess that's actually a good thing, because we wouldnt have half the amazing games we do, and the pressure to produce quality. But then I see fantastic games utterly ignored or flailing in an attempt to compete for eyeballs in an industry frequently dominated by gatekeeping marketeers and influencers, where human grace determines success or complete oblivion. And I'm just disgusted with it.

Also buy my game. Preorder NOW! And you'll get a REAL canvas bag, I'll go to like the goodwill and buy one and screen print the game logo on it or some shit. Buy the special collectors edition and get pictures of my feet. Buy the game of the year edition and get a real gasmask. Preorder now and I'll fucking suck your di k right now. No lie. Preorder the diamond edition RIGHT NOW in the next six minutes and I will send you one hundred thousand dollars in gold plated bottle caps. Limited supply. one million per customer. Offer expires soon. This is not a scam. I repeat. This is NOT a scam.

In other news I'm soft launching Atom Ranger in six months (assuming the nuclear apocalypse hasn't *actually* started by then). Its state of decay and fallout meets rimworld. Build and manage a sprawling base, resolving conflicts, exploring post apocalyptic Colorado and surrounding territories of no-mans-land. Navigate hazardous weather, radioactive terrain, collapsed bridges, dangerous rivers, and deal with cultists, bandits, slavers, and hungry cannibals. Broker peace between not just the factions outside your settlements, but within your base too. Manage conflicts, settle disputes, avert disasters, barter, scavenge, and survive in a fully dynamic world, where buildings slowly crumble, grass and trees sprout up in the road and vacant lots, fires burn out of control, and factions loot, ruin, and takeover settlements. Watch the world and the survivors in it change and survive. Help them to survive, or become a warlord and rule over the wastes.

Lets be honest. It's basically kenshi but less complicated.

If you want to volunteer to test (instead of paying to be a glorified tester, aka "alpha") let me know in the comments.

I'm currently setting up a discord and mailing list.

I am at Lenovo service center to bring back my laptop after replace of motherboard (they replaced because card reader not working). Ohh. I checked again and it's not yet working (illiterate technician)...
.
..
Waiting for 1 hour..
..
Meanwhile I see they are outsourcing their screen , monitor,scanner etc. From dell,acer... Ohh how can they prove they are better...
.
.
.
.
Okay!now hit me hard a person came here for service and without even booting they concluded the windows inside laptop is pirated🤔😌

To provide excellent customer service and provide extra services, we collect your personal information.

Bullshit. You're not using my personal information for customer service, otherwise your call center wouldn't suck so badly.

Why am I sad, depressed, demotivated, you ask?
Because I was asked to create-react-app with nodemailer, it worked well on heroku, YAYYY MEE, "

"NOTHING GOES WRONG IN DEPLOYMENT FUCK YEAH"

Little did I know that was a "demo" for the business people, My superior / manager/boss wants me to deploy on 1and1 service provider,

> Okay 1 and 1 service provider does provide Nodej, so it shouldn't be hard.
> Turns out it is a Windows hosting server IIS 10 without URL Rewrite.
> *INTERNAL SCREAMING*
I went up to him to talk about this issue and requested to let me talk to 1 and 1, and get this sorted

> But bro, if we cannot fix it, I think they also cannot fix, probably.

*INTERNAL SCREAMING AT PEAK*

I just want URL Rewrite installed on IIS10 so that I can move on to the next project.
A little background for this project
> No support from him during development.

> I personally used HD Images, because why not?

> Website seems slow because of HD Images, and now he complains about it.

You fucking (managers) want a website to be scalable and fast and yet you choose to focus on B U S I N E S S instead of support the real guy.

I'm fucking sick and tired, it took me 24 hours figure out the issue because there is nothing on 1 and 1 support/ forum/help center.

Another 24 hours to try and fix, yet no luck.

I'm gonna finally point the domain name to heroku. Fuck, I'm so fucking done

A couple of years ago, we decide to migrate our customer's data from one data center to another, this is the story of how it goes well.

The product was a Facebook canvas and mobile game with 200M users, that represent approximately 500Gibi of data to move stored in MySQL and Redis. The source was stored in Dallas, and the target was New York.

Because downtime is responsible for preventing users to spend their money on our "free" game, we decide to avoid it as much as possible.

In our MySQL main table (manually sharded 100 tables) , we had a modification TIMESTAMP column. We decide to use it to check if a user needs to be copied on the new database. The rest of the data consist of a savegame stored as gzipped JSON in a LONGBLOB column.

A program in Go has been developed to continuously track if a user's data needs to be copied again everytime progress has been made on its savegame. The process goes like this: First the JSON was unzipped to detect bot users with no progress that we simply drop, then data was exported in a custom binary file with fast compressed data to reduce the size of the file. Next, the exported file was copied using rsync to the new servers, and a second Go program do the import on the new MySQL instances.

The 1st loop takes 1 week to copy; the 2nd takes 1 day; a couple of hours for the 3rd, and so on. At the end, copying the latest versions of all the savegame takes roughly a couple of minutes.

On the Redis side, some data were cache that we knew can be dropped without impacting the user's experience. Others were big bunch of data and we simply SCAN each Redis instances and produces the same kind of custom binary files. The process was fast enough to launch it once during migration. It takes 15 minutes because we were able to parallelise across the 22 instances.

It takes 6 months of meticulous preparation. The D day, the process goes smoothly, but we shutdowns our service for one long hour because of a typo on a domain name.

Look here Mr Senior Tech if you don’t know 100% what you’re doing, don’t fucking touch the goddamn firewall with your fucking sausage fingers and you overblown call center team lead. I mean you need to have the confidence you would have if you were eating a banana and some one told you it was a poisonous berry, you’d laugh and eat it anyway, cause it’s obviously a banana. That’s the kind of confidence you need to have when fucking with the entire goddamn network configurations. I just went thru a 7 hour shit show because you THOUGHT you knew what you were doing. Not a damn thing was broken there. One service needed a hole in the firewall and you fucked all this beyond an easy fix. Now I’ll admit I don’t have that much confidence working with the firewall, that’s why I would fucking cal one of the companies that set it up even though we don’t necessarily have a support contract, it would have cost a lot damn less to have them work on it than for the whole company to be down and for me to have to stress over every fucking thing going (or not going) on.

Yesterday, microsoft showed me once again, what it means to "obey".

I tried to install Microsoft SQL Server 2012 on a virtual machine with OS Windows7.
The installation-center asked me to choose an installation-folder for SQL-Server.
No matter what, for any folder i had chosen for the installation, the setup replied with the errormessage "The installation-folder is invalid"

So i considered asking our platform-services team, whether they gave me administrative rights for the vm.
They did. I had full access to the components of my vm.

After a few days i finally recognized, that i had picked a wrong iso for the installation of sql server.

Instead of sql server 2012 + Service Pack 3, i picked sql server 2012 ServicePack 3.

So after all, Microsoft tried to tell me by showing the message "The installation-folder is invalid", that the setup weren't able to find an installation of Microsoft SQL Server 2012.

God damned!!1!

About slightly more than a year ago I started volunteering at the local general students committee. They desperately searched for someone playing the role of both political head of division as well as the system administrator, for around half a year before I took the job.

When I started the data center was mostly abandoned with most of the computational power and resources just laying around unused. They already ran some kvm-hosts with around 6 virtual machines, including a cloud service, internally used shared storage, a user directory and also 10 workstations and a WiFi-Network. Everything except one virtual machine ran on GNU/Linux-systems and was built on open source technology. The administration was done through shared passwords, bash-scripts and instructions in an extensive MediaWiki instance.

My introduction into this whole eco-system was basically this:
"Ever did something with linux before? Here you have the logins - have fun. Oh, and please don't break stuff. Thank you!"

Since I had only managed a small personal server before and learned stuff about networking, it-sec and administration only from courses in university I quickly shaped a small team eager to build great things which would bring in the knowledge necessary to create something awesome. We had a lot of fun diving into modern technologies, discussing the future of this infrastructure and simply try out and fail hard while implementing those ideas.

Today, a year and a half later, we look at around 40 virtual machines spiced with a lot of magic. We host several internal and external services like cloud, chat, ticket-system, websites, blog, notepad, DNS, DHCP, VPN, firewall, confluence, freifunk (free network mesh), ubuntu mirror etc. Everything is managed through a central puppet-configuration infrastructure. Changes in configuration are deployed in minutes across all servers. We utilize docker for application deployment and gitlab for code management. We provide incremental, distributed backups, a central database and a distributed network across the campus. We created a desktop workstation environment based on Ubuntu Server for deployment on bare-metal machines through the foreman project. Almost everything free and open source.

The whole system now is easily configurable, allows updating, maintenance and deployment of old and new services. We reached our main goal for this year which was the creation of a documented environment which is maintainable by one administrator.

Although we did this in our free-time without any payment it was a great year with a lot of experience which pays off now.

Awhile ago I said I'm getting Acer Swift 3. I did. But I don't have it yet.

Why? Because I asked for RAM upgrade. (4GB original)

2 things to rant.

1) Acer is giving a free 4GB RAM as gift which the shop didn't mention when I bought the laptop and extra RAM. So when I get it, I'll have an extra 4GB RAM.

2) I bought it on Tuesday. The shop said they will need to send the laptop to Acer service center for RAM upgrade and expect to get it on Wednesday. I called yesterday, it's still not done.

Let's see if I will get it today.

Last month my phone (YU YUPHORIA) stopped booting up.. so I went the "customer service center" and asked the guy maybe he can install new software. He tried and said we can't repair it.
I love this phone not the best performance phone but I love it. So I don't want to throw it away. So yesterday night I started searching how to install custom ROMs. and found a development mode build for my device. After some tutorials and experiment it's up and running baby... 📱😍. Thank you internet for helping me..

New twist on an old favorite.

Background:
- TeamA provides a service internal to the company.
- That service is made accessible to a cloud environment, also has a requirement to be made available to machines on the local network so you can develop against it.
- Company is too cheap/stupid to get a s2s vpn to their cloud provider.
- Company also only hosts production in the cloud, so all other dev is done locally, or on production non-similar infra, local dev is podman.
- They accomplish service connectivity by use of an inordinately complicated edge gateway/router/firewall/message translator/ouija board/julienne fry maker, also controlled by said service team.

Scenario:
Me: "Hey, we're cool with signing requests using an x509 cert. That said, doing so requires different code than connecting to an unsecured endpoint. Please make this service accessible to developer machines and lower environments on the internal network so we can, you know, develop."
TeamA: "The service should be accessible to [cloud ip range]"
Me: "Yes, that's a production range. We need to be able to test the signing code without testing in production"
TeamA: "Can you mock the data?"
Me: "The code we are testing is relating to auth, not business logic"
TeamA: "What are you trying to do?"
Me: "We are trying to test the code that uses the x509 you provide to connect to the service"
TeamA: "Can you deploy to the cloud"
Me: "Again, no, the cloud is only production per policy, all lower environments are in the local data center"
TeamA: "can you try connecting to the gateway?"
Me: "Yes, we have, it's not accessible, it only has public DNS, and only allows [cloud ip range]"
TeamA: "it work when we try it"
Me: "Can you please supply repro steps so we can adjust our process"
TeamA: "Yes, log into the gateway and try issuing the call from there"
Me: (╯°□°)╯︵ ┻━┻

tl;dr: Works on my server

Service centers keeping the laptop with them for like forever 😒

My dad. he inspires me to explore the computer world because he opened a computer service center when i was a kid. i followed him since then. but the only difference is i know a lot of coding than he does.

i'm very different than my other siblings who pursue career in medical world. that made me asked myself whether or not I'm adopted lol.

Had to replace my Huawei watch due to a charging pad getting eaten away.
Bought on Amazon but returns always get lost so I went to my local Huawei service center but they had no stock and ordered one for me to replace mine. Today I picked up my new watch and they freaking upgraded me to the 4g watch.

Thank you Huawei, just another reason I'm staying

okay, this is fucking ridiculous. my bank released an update of their pushTAN app and I just had to call their service center to learn how to interact with the "new" UI to release an order.

quiz: how do i release an order in the UI shown in the screenshot?
(auftrag freigeben = release order, ablehnen = decline)

German public service digitization. Websites celebrating the new "digital functionality" of the federal ID card, but if you need to prolong the actual card, you have to visit a public administration center in person, no way to prove your existing valid ID in a zoom meeting although that's de-facto standard accepted even when opening a bank account, plus they have all of my data so they should know I have a valid ID and they could just send the new one to my postal address.
So I have to appear in person at their offices, so I need an appointment, but in times of covid pandemic, appointments are rare and only offered on a day-to-day basis in my hometown, that's why I have to visit their online appointment web app at 7 a.m. in the morning to grab one of the few appointments when they are released.
Don't tempt me to write a script that squats all the other appointment slots to resell at the highest prices...

Situation reminds of the times when it was even harder to get a vaccination against covid, and the media kept reporting about the minority that refused to get vaxxed, so they didn't have to admit there wasn't enough vaccine anyway.

This rant is not about politics, it's about the failure of bureaucracy, but if it was about politics, I would just quote Rezo that it shows who had governed this state for sixteen years.

When I rant about German internet connectivity, people usually reply that the web is much better in Taipeh, Bangalore or Guadalajara, so I can still have some hope that it's not all of the world that's totally lost.

So give me some hope, folks.

So my phone is currently in the service center. I am using company test device to get by.

Software tester consultant at work brought home the iPhone test device that I wanted to use. It's been gone for a few days.

One day he returned it to the office and then it's my turn to use it. Peeked at iMessage. Turns out he gave this to his wife/gf/whatever.

A message thread reads:
Gf: Are you hanging out with devs?
Bitch QA: No, would never hang out with people under me.
Bith gf: as should be

I am not under you dick. I'm the project lead, you are under me. it's just that I help devs so I dev too.

I won't let you stay long in this company bitch with the way you think of devs. You are a tester, you work for devs bitch.

I remember that quote, you can judge a man not by how he treats his colleagues but by how he treats those below him.

And bitch I am judging you to be dick. You won't get what you want here, you won't abuse devs.

FUCK ASUS FUCK service centers

Fuck Asus. My laptop charger was not working and I called them. These fucking people asked me to get my warranty approved because according to thier database they only have manufacturing date. So they said send us the invoice and we will update it So they wanted me to wait 5 days to get an entry updated in their database. 😑😑 After this shit. I have to wait 7 days for a new charger. These people and Thier service it's shit shit shit

Story of my first successful project

Being part of a great team, I've shared in a lot of successes, one I am particularly proud of is my first attempt to use agile methodologies in a deeply waterfall-managment culture.

Time was June/July-ish and we applied for a national quality award where one key element in the application stated how well we handled customer complaint resolution.
While somewhat true (our customer service is the top-shelf good stuff), we did not have a systematic process in resolving customer complaints. Long story short,
the VP lied on her section of the application. Then came the 'emergency', borderline panic meeting (several VPs, managers, etc) to develop a process to better manage
complaints before the in-house inspection in December.
As most top priority projects go, the dev manager allocated 3 developers, 2 DBAs, and any/all network admins we would need (plus all the bureaucratic management that wanted their thumb in the pie).
Fast forward to August, after many, many planning meetings, lost interest, new shiny bouncing balls, I was the only one left on the project. The VP runs into the dev manager in the hallway and asks "Is my program done yet? If its not ready before December with report-able data, we will not win the award."
The <bleep> hit the fan...dev manager comes by...
Frank: "How the application coming along? Almost done?"
Me:"No, haven't really started coding. You moved Jake and Tom over to James's team, Tina quit, and you've had me sidetracked helping other teams because the DBAs are too busy."
Frank: "So, it's excuses. You really think the national quality award auditors care about your excuses? The specification design document has been done for months. This is unacceptable."
Me: "The VP finished up her section yesterday and according to the process, we can't start coding until the document is signed off."
Frank: "Holy f<bleep>ing sh<bleep>t! No one told you *you* couldn't start. You know how to create tables and write code."
Me: "There is no specification to write to. The design document is all about how they plan on reporting the data, not how call agents will be using the application to serve customers."
Frank: "The f<bleep> it isn't. F<bleep>ing monkeys could code against that specification, I helped write it! NO MORE F<bleep>ING EXCUSES! This is your top priority from now on!"

I was 'cleared' to work directly with the call center manager and the VP to develop a fully integrated customer complaint management system before December (by-passing any of the waterfall processes that would get in the way).

I had heard about this 'agile' stuff, attended a few conference tracks on the subject, read the manifesto, and thought "I could do this.".

Over the next month, I had my own 'sprints' and 'scrums' with the manager (at the time, 'agile' was a dirty word so I had to be careful of my words and what info I shared) and by the 2nd iteration had a working prototype.
Feature here, feature there (documenting the 'whys' and 'whats' along the way), and by October, had a full deployed application.

Not thinking I would get a parade or anything, the dev manager came back from a meeting where the VP was showing off the new app to the other VPs (and how she didn't really 'lie' on the application)

Frank: "Everyone is pleased how well the project turned out, except one thing. Erin said you bothered him too much with too many questions."
Me: "Bothered? Did he really say that?"
Frank: "No, not directly, but he said you would stop by his office every day to show him your progress and if he needed you to change anything. You shouldn't have done that."
Me: "Erin really seemed to like the continuous feedback. What we have now is very different than what we started with."
Frank: "Yes, probably because you kept bothering him and not following the specification document. That is why we spend so much time up front in design is so we don't waste management's time, which is exactly what you did."
Me: "We beat the deadline by two months, so I don't think I wasted anyone's time. In fact, this is kind of a big win for us, right?"
Frank: "Not really. There was breakdown in the process. We need better focus on the process, not in these one-hit-wonders."

End the end, the company won the award (mgmt team got to meet the vice president, yes the #2 guy). I know I played a very small, somewhat insignificant role in that victory, I was extremely proud to be part of the team.

User: looking up anything in Google Help Center (support.google.com)
Google: (bunch of outdated or misleading answers)
Google: This question is locked and replying has been disabled.

To make it even worse: "Please note that this forum is run by volunteers known as Google Product Experts who are not Google employees and are merely advising on best practices and interpreting Google's policies based on their experience."

So Google uses the free work of volunteers dabbling workarounds for their bugs and misfeatures and, despite Google's reputation as a search engine, fails to present their end users helpful, up to date information.

Dear Google, why not just offer a paid version of your free service where users can actually expect quality of service? I remember the internet before Google and I can't wait for the internet after Google! Seriously!

- Applied for a job at campus interview
- Got selected (yay)
- Turns out it's a BPO service center

Another opportunity will come, till then I'll apply for the paid PHP Internship.

So I went to a service center to repair my cracked mobile screen. I thought that the process would be completed in a few hours so I didn't took any backup.

Guy: You need to hand over your device for 2 days.
Me: Okay, no problem just fix it. (At this point i was desperate because a bunch of shops already told me that the complete model needs to be replaced)
Guy: You also need to remove any screen lock from it.
Me: But why?
Guy: We need to test once we fix the display. The repair util can be accessed by an inbuilt app.
Me: *Internally screams, my pr0n collection, my browsing history...*
Me: Just give me a minute. *Uninstalls a bunch of apps*.
Me: Handing the device to him. *crying internally and thinking if anything was left*.
Me: While returning, Fucking fuck now how am i gonna suppose to book myself a cab.. *facepalm myself with a fist*

So... I'm assigned to do a new development, something related to integrate a Call Center service to our main app.

I have not a single clue on how to begin, at what to look, what doc to read (the service doesn't offer a good one), just trying thing and hope for some luck.

This sound familiar to you also or it's just me?

These moments make me think twice if my knowledge can handle and this scares me!

Also, it's kinda urgent and very important so... no stress!

People who have seem my rants know am a calm person.. But watch out for what's coming next:
AAAAAAAAGGGGHHHH !FUCK YOU STUPID CHEAP PHONE!!
was coming home after tiring college exam, thankfully got my spirits uplifted coz of my crush's message...
So , we were chatting, i was having fun flirting with my little cuteness nd was telling her some tale about how me nd friends were partying some day....
She was so into it and was getting into her naughty mode when suddenly this asshole went off... Had got 15% notification just a second ago, thought "yeah i have some time to connect" but this shit went out from 15 to 1 in a matter of seconds!!!?!, nd that too without notifs.
Fuck man, i lost such a nice moment today X(

(Ps: am using this shit micromax phn just because my old phn is at service center)