Its Friday, you all know what that means! ... Its results day for practiseSafeHex's most incompetent co-worker!!!

*audience: wwwwwwooooooooo!!!!*

We've had a bewildering array of candidates, lets remind ourselves:

- a psychopath that genuinely scared me a little
- a CEO I would take pleasure seeing in pain
- a pothead who mistook me for his drug dealer
- an unbelievable idiot
- an arrogant idiot obsessed with strings

Tough competition, but there can be only one ... *drum roll* ... the winner is ... none of them!

*audience: GASP!*
*audience member: what?*
*audience member: no way!*
*audience member: your fucking kidding me!*

Sir calm down! this is a day time show, no need for that ... let me explain, there is a winner ... but we've kept him till last and for a good reason

*audience: ooooohhhhh*

You see our final contestant and ultimate winner of this series is our good old friend "C", taking the letters of each of our previous contestants, that spells TRAGIC which is the only word to explain C.

*audience: laughs*

Oh I assure you its no laughing matter. C was with us for 6 whole months ... 6 excruciatingly painful months.

Backstory:

We needed someone with frontend, backend and experience with IoT devices, or raspberry PI's. We didn't think we'd get it all, but in walked an interviewee with web development experience, a tiny bit of Angular and his masters project was building a robot device that would change LED's depending on your facial expressions. PERFECT!!!

... oh to have a time machine

Working with C:

- He never actually did the tutorials I first set him on for Node.js and Angular 2+ because they were "too boring". I didn't find this out until some time later.

- The first project I had him work on was a small dashboard and backend, but he decided to use Angular 1 and a different database than what we were using because "for me, these are easier".

- He called that project done without testing / deploying it in the cloud, despite that being part of the ticket, because he didn't know how. Rather than tell or ask anyone ... he just didn't do it and moved on.

- As part of his first tech review I had to explain to him why he should be using if / else, rather than just if's.

- Despite his past experience building server applications and dashboards (4 years!), he never heard of a websocket, and it took a considerable amount of time to explain.

- When he used a node module to open a server socket, he sat staring at me like a deer caught in headlights completely unaware of how to use / test it was working. I again had to explain it and ultimately test it for him with a command line client.

- He didn't understand the need to leave logging inside an application to report errors. Because he used to ... I shit you not ... drive to his customers, plug into their server and debug their application using a debugger.

... props for using a debugger, but fuck me.

- Once, after an entire 2 days of tapping me on the shoulder every 15 mins for questions / issues, I had to stop and ask:

Me: "Have you googled it?"
C: "... eh, no"
Me: "can I ask why?"
C: "well, for me, I only google for something I don't know"
Me: "... well do you know what this error message means?"
C: "ah good point, i'll try this time"

... maybe he was A's stoner buddy?

- He burned through our free cloud usage allowance for a month, after 1 day, meaning he couldn't test anything else under his account. He left an application running, broadcasting a lot of data. Turns out the on / off button on the dashboard only worked for "on". He had been killing his terminal locally and didn't know how to "ctrl + c a cloud app" ... so left it running. His intention was to restart the app every time you are done using it ... but forgot.

- His issue with the previous one ... not any of his countless mistakes, not the lack of even trying to make the button work, no, no, not for C. C's issue is the cloud is "shit" for giving us such little allowances. (for the record in a month I had never used more than 5%).

- I had to explain environment variables and why they are necessary for passwords and tokens etc. He didn't know it wasn't ok to commit these into GitHub.

- At his project meetups with partners I had to repeatedly ask him to stop googling gifs and pay attention to the talks.

- He complained that we don't have 3 hour lunch breaks like his last place.

- He once copied and pasted the same function 450 times into a file as a load test ... are loops too mainstream nowadays?

You see C is our winner, because after 6 painful months (companies internal process / requirements) he actually achieved nothing. I really mean that, nothing. Every thing was so broken, so insecure / wide open, built without any kind of common sense or standards I had to delete it all and start again ... it took me 2 weeks.

I hope you've all enjoyed this series and will join me in praying for the return of my sanity ... I do miss it a lot.

Yours truly,
practiseSafeHex

"You mean to tell me that you deleted the class that holds all our labels and spin boxes together?" I said exasperatedly.

~Record scratch.mp3

~Freeze frame.mp4

"You're probably wondering how we got to this stage? Let's wind back a little, shall we?"

~reverseRecordSound.wav

A light tapping was heard at the entrance of my office. 

"Oh hey [Boss] how are you doing?" I said politely

"Do you want to talk here, or do you want to talk in my office? I don't have anyone in my office right now, so..."

"Ok, we can go to your office," I said.

We walked momentarily, my eyes following the newly placed carpeting. 

Some words were shared, but nothing that seemed mildly important. Just necessary things to say. Platitudes, I supposed you could call them.

We get to his office, it was wider now because of some missing furniture. I quickly grab a seat.

"So tell me what you've been working on," I said politely.

"I just finished up on our [project] that required proper saving and restoring."

"Great! How did you pull it off?" I asked excitedly. 

He starts to explain to me what he did, and even opens up the UI to display the changes working correctly.

"That's pretty cool," admiring his work.

"But what's going on here? It looks like you deleted my class." I said, looking at his code.

"Oh, yeah, that. It looked like spaghetti code so I deleted it. It seemed really bulky and unnecessary for what we were doing."

"Wait, hold on," I said wildly surprised that he thought that a class with some simple setters and getters was spaghetti code.

"You mean to tell me that you deleted the class that organizes all our labels and spin boxes together?" I said exasperatedly.

"Yeah! I put everything in a list of lists."

"What, that's not efficient at all!" I exclaimed

"Well, I mean look at what you were doing here,"  he said, as he displays to me my old code. 

"What's confusing about that?" I asked politely, but a little unnerved that he did something like this.

"Well I mean look at this," he said, now showing his "improved" code. 

"We don't have that huge block of code (referring to my class) anymore filling up the file." He said almost a little too joyously. 

"Ok, hold on," I said to him, waving my hand. "Go back to my code and I can show you how it is working. Here we are getting all the labels and spin boxes into their own objects." I said pointing a little further down in the code. "Down here we are returning the spin boxes we want to work with. Here and here, are setters so we can set maximum and minimum values for the spin box."

"Oh... I guess that's not that complicated. but still, that doesn't seem like really good bookkeeping." He said. 

"Well, there are some people that would argue with you on that," I said, thinking about devRant.

He quickly switches back to his code and shows me what he did. "Look, here." He said pointing to his list of lists. "We have our spin boxes and labels all called and accounted for. And further down we can use a for loop to parse through them."

He then drags both our version of the code and shows the differences. I pause him for a moment

"Hold on, you mean you think this" I'm now pointing at my setters "is more spaghetti than this" I'm now pointing at his list of lists.

"I mean yeah, it makes more sense to me to do it this way for the sake of bookkeeping because I don't understand your Object Oriented Programming stuff."

...

After some time of going back and forth on this, he finally said to me.
"It doesn't matter, this is my project."

Honestly, I was a little heart broken, because it may be his project but part of me is still in there. Part of my effort in making it the best it can be is in there.

I'm sorry, but it's just as much my project as it is yours.

One:

Had a stack of harddrives with my important data, two USB drives and a 4.7gb disc, two or three cloud storage accounts.

Needed a restore:
Knocked the stack of hard drives onto the floor (all broken), stood on one of the flash drives, found the other one in a pocket of a pair of trousers which just came out of the washing machine, dvd too scratched to read and couldn't verify my cloud storage account because I lost the password to the connected email account and the backup email account to verify that one didn't exist anymore. Fucking hell.

Two:

Production database with not that much yet but at least some production data which wasn't backupped.
Friend: can I reboot the db machine?
Me: yup!
Friend: what's the luks crypt password?
Me: 😯😐😓😫😲😧😭

End of story 😅

For the record, the first one actually happened (I literally cried afterwards) and that taught me to update my recovery email addresses more often!

Received a urgent email from a business client saying that the application we support is completely broken. Their staff said they used the app to send several submissions that day but they did not come through. This is a major issue as these submissions need to occur daily.

I understand that this is a priority so I immediately check everything. I test the app, the server, check the database. Everything seems fine, but there's no record of these submissions. Maybe it's the specific device that was used. I reply saying that everything seems to be in order. Can I please be provided with more information about what occurred? What time were the submissions sent?

Client replies saying that the submissions were definitely sent and that the staff swear by it.

I now know something is up, so I remote into the the devices in question and check the logs. The app was not even used that day! I've got them! Those liars!

I am now quite pissed off, but remain professional and reply saying that we log all app events and that the logs show that the app had not been used at all that day. Now they have to own up to their lie. Right?

Wrong. Client replies with: The issue has been fixed. Thanks.

Can you believe the bloody nerve? The client doesn't even have the decency to apologise but rather insinuates that it was all our fault.

Well I'm not having that. I reply: It is great that the app is functioning correctly. However, I believe it is important to understand the cause of the issue as to prevent it from occuring again.

Client: No reply.

Well, if you want to waste other people's time, here's the fat bill.

Moral of the story. Don't trust anything that the client says and for any issue, debug the user before doing anything else.

Day 1 at internship:

Manager: Can you get this RFID tracking system working? We have the full source we just need it installed.
Me: Sure thing, shouldn't take too long if it's a working system.
Me: (opens VS project)

Code is a sprawling abyss devoid of any intelligible structure, commented with broken one-liners which serve only to annotate method names.

In Mandarin.

For the record the system was broken, took me several weeks to track down all the issues.

Life as a homeless developer.

I'm a lil brainsick but homelessness makes you that way.
I started writing software as a hedge against an old injury i had from my teen years. I have a unique condition leaving me with limited use of my hand as such any jobs like cashier call center and they like are of limits to me, i can't hold change because my hands don't bend flat, and to much typing is excruciating. Therefore being adev should get the most bang for the buck that I have left. Ive been doing this for 12 years. Well it's all bullshit and unicorns. I can't get a job to save my life. All i get is calls from recruiters wanting a full stack retard. I'm an erlang developer for about 5 years, c# php no i can't do Photoshop or frontend gay as colors because it's a different skillet. Oh but trumpy says we're at the lowest unemployment ever, ya because we're all homeless and companies are still looking for unicorns, they don't exist just like the fake jobs which is the real fake news. In reality if a company wants you its because their dev left and you are to fix their broken shit, which never worked in the first place thus cannot be fixed besides I'm not a plumber. In my opinion many companies nowadays are run by liberal sjw children who don't value your time but want the product now, spoilt. Recruiters are the worst, gimme money because i touched your resume. I'd rather just kill myself than try to appease some fucking retarded children. Its so awesome to live in a tunnel while my skills entropy while i have 160 self published github repos, know many programming languages and be told your have no value. its those same children that dont understand the flow of money or value loyalty, claim we have all these jobs but no skillid employees, so they can bring in more visa overstayers, underpay them and claim record profits, the more you pay forieners my countries money the less there is to go around in the society leading to disenfranchised people like me, and you wonder why there's so many shootings in il. How long can i endure homelessness before i start becoming a criminal? Soon i will have no other option. You employers had a choice but I'm going out with a bang.

Fuck Apple and its review system

So, this started in december. We wanted to publsih an app, after years of development.

Submit to review, and passes on the first try. Well, what do you know. We are on manual release option, so we can release together with the android counterpart. Well yes, but someone notices that the app name is not what was aggreed (App Name instead of AppName). Okay, should be easy, submit the same app, just the name changed. If it passed once, it will pass again, right? HAH

Rejected, because the description, why we use the device’s camera is too general. Well... its the purpose of the app... but whatever, i read the guidelines, okay, its actually documented with exapmles. BUT THEN WHY THE FUCK COULDNT YOU SAY THAT ON THE FIRST UPLOAD?

Whatever, fix it, new version, accepted, ready to release just in time.

It doesindeed roll out,but of course, we notice that the app has a giant issue, but only on specific phones. None of our test phones had this problem, but those who have, essentially cannot use our program. Nasty as it is, the fix is really easy, done in 5 minutes. Upload it asap, literally nothing changed from user point of view, except now it doesnt crash on said devices. Meanwhile 1 star reviews are arriving from these users - of course with all the right. Apple should allow this patch quickly, right? HAH

THE REAL BULLSHIT COMES NOW

With only config files changed, the same binary uploaded we get rejected? What now? Lets read it. “Metadata rejected, no need to upload new binary”.... oh fine only the store page is wrong? Easy. Read the message, what went wrong. “Referencing third party content is nit permitted on the app store” meaning that no android test device should be shown. Fine, your rules. They even send a picutre of the offending element. BUT ITS NOT EVEN ON THE STORE. THATS A SCREENSHOT OF THE APP. HOW IS THAT METADATA? I ask about this, and i get a reply, from either a bot, or a person who cant speak or read english, and only pasted a sample answer, repeating the previous message. WTF. Fine, i guess you are dumb, but since they stop replying to our queries, do the only sensible thing, re-record the offending tutorial video that actually contained an android device. This is about 2 weeks, after the first try to apply a simple patch to a broken app. And still, how did it pass the review 2 times?

Whatever, reupload again, play the waiting game for a week, when the promised average wait time is 2 days, they hit us with a message, that they want to know what patent we use in our apps core functionality. WTF WHY NOW? It didnt bother you for a month, let it release ti production and now you delay a simple patch for this? We send them what they know. Aaaaand they reply: sorry we need more time to review your app. FUUUUUUCKKK YOUUU. You are reviewing a PATCH with close to zero functional change!!! Then, this shit goes on, every week we ask about an ETA, always asking for patience... at the end it took another 3 weeks... so december 15 to jan 21 in total...

FOR. A. SINGLE. FUCKING. PATCH

Bottom line is what is infurating, apple cares that there is an android device in the tutorial video, but they dont care that a significant percentage of our users simply cannot use the app.

Im done

A : "The log tables of the licenses is broken, fix it"

Me : "But who ever made this didn't make a relation between master log table and the detailed one. I can't get anything from details table"

A : "There is a relation .. "

Me : "What ?"

A : "The date entry of each record"

Me : "I Quit"

How many times, like a broken record, do I have to tell the managment team that the "what's new" text is 500 characters max for the google play store? How many times? Surely it's more than 5 times, since I've already told them 5 times! I'll report back in when it's 10 times, although by then I may have bashed my head against the wall so many times that I'll be dead, and finally freed from these clowns.

1. Manage my time better.
2. Find motivation to wake up and go to work.
3. Fake more smiles.
4. Kick ass hole (L)users in the throat when they piss me off...
5. Attend anger management.
6. Stop making shit lists.

In all honestly I need to dedicate more time to my personal clients and stop allowing my primary job’s frustration to drain my motivation to take care of their needs. It’s not fair to them that I chose the life I have. Find myself and attempt to love myself again. Create more time to focus on my health and goals. Surround myself with people that have goals and want to better their life. Find someone to share life with.

Then, with my luck; throw it all away and repeat these steps like a broken record.

When you get a ticket saying that a user can't see a record so the system must be broken, then after an hour of looking into it; said record never existed... Please stop wasting my time -_-

Salesforce.

I mean I hate to be a predictable broken record, but it really is the biggest PITA thing I've come across. Proprietary stuff across the board, arbitrary limits, ridiculously tedious to get sane debug logging turned on and boy, if you've ever had to go through their process for listing an app...

I don't know if I should cry or laugh...

Our CMS is a CMS as a Service. So, our providers, for me they all suck, everytime they make a development, everything breaks.

Today's flash news?

Well, basically any page containing some user-made dynamic objects are **empty**

But not only on our site, on their whole network of clients that use their CMS. Everything is broken.

They release new features (I should call them bugs rather) every week, and yesterday's update concerned these pages.

And for the record, they don't test. They wait that we come back and complain to see if their shitty development worked or did not.

This CMS is even worse than your first project in HTML - I mean, your first word document on your mama's computer when you were 3.

Seriously. What kind of non-quality is this?

Well. Fuck.

A sunny monday morning. The sun almost glimpsing over the horizon. I'm on my way to the office, taking a breath of fresh cool air. It is infused by the scent of sweet pastries.

I reach the office, but something is different. Why is the door slightly opened? Carefully I grab the door handle. I do my first step past the doorframe and wooosch. Thick and sticky stuff is running done my spine, finding it's way through my clothes. I feel so un-fucking-believably dirty in this very moment.

This should give you an impression how I felt when I had to change a DNS record in this completely broken setup for just a matter of seconds until the letsencrypt client renewed the certificate.

I'm feeling seriously dirty.

I'm learning today from the big brain managers that elements on our mobile app are "clickable".

Truly amazing, I wonder which of our users are plugging a mouse into their phones and using it to click around.

incompetent 🤡

Adding "my house manager is a bitch" to the pile of ongoing issues.

My studio is right in front of the courtyard. Which means students partying and I don't get any sleep. So this morning I asked her if I could swap places with another student. She is a broken record. "It's not allowed" is all I hear from her every time regardless of whatever I ask. And as she says, there are new rules and I am not allowed to get a new contract within the same fuckin building. Her own daughter lives in the quiet area, so like, what's with the double standard?

She's lying and I know that. I asked her to put me in touch with her bosses or "owners" as she calls them, and guess what she said; "it's not allowed" 🙄

Anyways, I don't wish her well. I'll eventually find a way out of this expensive silverfish-infested building.

Damn Github. I don't want to sound like a broken record, but feels like you're down more than up these days...

its day 4 of updating documentation and consolidating data.

The webclient has broken on average 4 times a day.

The database took 20+ seconds on updating a password entry.

I explained to my boss the real cost of interrupting my attention with these pauses. I figure it's caused my productivity to go from record high last week to being literally losing about 4 hours a day lost, plus extra time in having to go back through and verify things worked.

The technicians and developers who are working on fixing the database system are apparently quitting left right and center; their company acquired it awhile back, so they don't actually have native developers on it. Yet they still are pushing out new integration features rather than fixing anything.

Yesterday, one of the other people on the documentation project lost half a days work due to the angular updating the local cache, but it never reaching the backend. He came back from lunch, reopened his browser, and all his work was gone. (at least thats what we think happened). So we are hard resetting the program every 10 minutes or so just to make sure it is updating the backend.

The good news is that when it is done, we theoretically will be able to use this to cut back onboarding time and update times by about half, and it'll mean our new nano-server deployment project should be able to spin out with standards that can be referenced properly by everyone, not just the guy with the powershell script that he tinkered with for a particular project and never told anyone else what he did.

Theoretically.

When the CTO/CEO of your "startup" is always AFK and it takes weeks to get anything approved by them (or even secure a meeting with them) and they have almost-exclusive access to production and the admin account for all third party services.

Want to create a new messaging channel? Too bad! What about a new repository for that cool idea you had, or that new microservice you're expected to build. Expect to be blocked for at least a week.

When they also hold themselves solely responsible for security and operations, they've built their own proprietary framework that handles all the authentication, database models and microservice communications.

Speaking of which, there's more than six microservices per developer!

Oh there's a bug or limitation in the framework? Too bad. It's a black box that nobody else in the company can touch. Good luck with the two week lead time on getting anything changed there. Oh and there's no dedicated issue tracker. Have you heard of email?

When the systems and processes in place were designed for "consistency" and "scalability" in mind you can be certain that everything is consistently broken at scale. Each microservice offers:

1. Anemic & non-idempotent CRUD APIs (Can't believe it's not a Database Table™) because the consumer should do all the work.
2. Race Conditions, because transactions are "not portable" (but not to worry, all the code is written as if it were running single threaded on a single machine).
3. Fault Intolerance, just a single failure in a chain of layered microservice calls will leave the requested operation in a partially applied and corrupted state. Ger ready for manual intervention.
4. Completely Redundant Documentation, our web documentation is automatically generated and is always of the form //[FieldName] of the [ObjectName].
5. Happy Path Support, only the intended use cases and fields work, we added a bunch of others because YouAreGoingToNeedIt™ but it won't work when you do need it. The only record of this happy path is the code itself.

Consider this, you're been building a new microservice, you've carefully followed all the unwritten highly specific technical implementation standards enforced by the CTO/CEO (that your aware of). You've decided to write some unit tests, well um.. didn't you know? There's nothing scalable and consistent about running the system locally! That's not built-in to the framework. So just use curl to test your service whilst it is deployed or connected to the development environment. Then you can open a PR and once it has been approved it will be included in the next full deployment (at least a week later).

Most new 'services' feel like the are about one to five days of writing straightforward code followed by weeks to months of integration hell, testing and blocked dependencies.

When confronted/advised about these issues the response from the CTO/CEO
varies:

(A) "yes but it's an edge case, the cloud is highly available and reliable, our software doesn't crash frequently".
(B) "yes, that's why I'm thinking about adding [idempotency] to the framework to address that when I'm not so busy" two weeks go by...
(C) "yes, but we are still doing better than all of our competitors".
(D) "oh, but you can just [highly specific sequence of undocumented steps, that probably won't work when you try it].
(E) "yes, let's setup a meeting to go through this in more detail" *doesn't show up to the meeting*.
(F) "oh, but our customers are really happy with our level of [Documentation]".

Sometimes it can feel like a bit of a cult, as all of the project managers (and some of the developers) see the CTO/CEO as a sort of 'programming god' because they are never blocked on anything they work on, they're able to bypass all the limitations and obstacles they've placed in front of the 'ordinary' developers.

There's been several instances where the CTO/CEO will suddenly make widespread changes to the codebase (to enforce some 'standard') without having to go through the same review process as everybody else, these changes will usually break something like the automatic build process or something in the dev environment and its up to the developers to pick up the pieces. I think developers find it intimidating to identify issues in the CTO/CEO's code because it's implicitly defined due to their status as the "gold standard".

It's certainly frustrating but I hope this story serves as a bit of a foil to those who wish they had a more technical CTO/CEO in their organisation. Does anybody else have a similar experience or is this situation an absolute one of a kind?

my own code is confusing me so much that I can't even return what I want to return and been trying for hours

I'm going over stuff like a broken record and seems as though I'm not understanding it at all 🤷🏼‍♀️

Nothing much here, keep scrolling...

I think my manager does not like me. I might sound like a broken record because I keep asking feedback at the end of every call (which is every other day).

I genuinely want to make her proud of the decision to hire me and want to learn for which I am willing to work smarter/harder.

What I feel is that they find me annoying. They seem to be happy with my work but guess my Indian roots of typical behaviour are showing up.

My co-worker evidently isn't confident to lead on her own and keeps me looped in to all her tasks which I am fine with. Though, I feel that I might be overstepping in her zone and manager doesn't want me to do that.

I may not be perfect and also a very sensitive guy, but I am trying hard.

Maybe they have plans to get someone else to lead and just keep me as a pawn on the board.

I don't think it is the imposter syndrome this time and surely the teams in this org are working in silos with very little communication within or outside their direct teams which kind of makes it even more difficult for me to operate.

However, as always, I have enough free time in here to resume my side project, learn another hobby, or learn new skills. Or is it just that I am assigned less task or underperforming?

Sometimes things are very confusing and one can never find an answer.

What's the best thing to do in such a situation?

Am I in developer hell already? A shitty project is about to come to an end (hopefully), or should I rather say: It needs to come to an end. But I am still quite lost in how to deal with it, hence procrastinating on it - making the deadline come closer and with it the realization that I'll probably have to rewrite almost everything. I'm not sure how, but I do know that the current code is a dumpster fire.

Basically what I need to do is dealing with the APIs of different payment providers/gateways (like PayPal, AmazonPay). For most cases I'll get a payment ID from the shop and need to act on it later, e.g. capture the authorized money in the case of a credit card transaction or do refunds (without user interaction, unless there is an error). Now at first I put something together where I try to abstract the payment information into two tables:
orders{1}<->{0..n}payments
payments{1}<->{1..n}paymentDetails

Unfortunately trying to abstract the different payment methods and to squeeze them (and their different possible stati and functions) in these tables was not very successful, it's a total mess with magic numbers, half-broken behavior and without any consideration for partial payments/captures or unfinished requests (i.e. if there is an exception before the response is dealt with, there is no indication that anything has ever been sent). Also the current amount is calculated through the history of the paymentDetails table, which basically works differently for each payment type.

How to fix this mess in a way that I'll still have a job by next week?

I'm trying to improve the db schema first, as I think my biggest problems are lying there. Through some research I've come across a recommendation for making payment type specific subtables (with a magic number/string in the main table to prevent having to look up all subtables). That way I can record what I send and receive without having to abstract it too much, so I'll have an acceptable transaction log. The paymentDetails table can be removed (necessary fields go to the payments table). The payments table gets multiple fields for the amount (differentiating between open, authorized, captured, processing and refunded values) and always reflects the current status.

Tables:
payments
paymentRequestsPaypal
paymentRequestsAmazonpay
paymentRequestsXyz

I think I'm going in the right direction here. hm. Maybe there's some light at the end of this long, dark tunnel. Or a train. I'll have two days to find out.