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Search - "tickets"
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Manager: How come the intern does way more tickets than you?
Dev: Because you told me to only give him the easy ones since he either can’t do them otherwise or takes too long on the hard ones
Manager: Well how is he going to learn if we only give him easy ones?
Dev: That’s what I told you when you orig—
Manager: Assign him ALL of the hard tickets on your board immediately!
*Tickets closed per day drops significantly*
Manager: WHAT IS TAKING SO LONG ON THESE TICKETS!!!!!
Dev: …18 -
Manager: Feature C doesn’t work
Dev: We never built feature C
Manager: Nonsense, I remember feature C clearly!
Dev: It’s still in the backlog
Manager: But we had many meetings about it
Dev: Never got put on the board
Manager: Feature C is very important!
Dev: It was never assigned to anyone
Manager: What could possibly be more important than Feature C?
Dev: All the other features you placed on the board and assigned up until now
Manager: Well I need Feature C done asap! It should be top priority!
Dev: Ok then next sprint add feature C to the board and assign it to someone
*Next planning session manager leaves feature C in backlog in favour of other tickets*
*2 days later*
Manager: What is the status of feature C?
Dev: You opted to leave it in the backlog
Manager: BUT IT SHOULD BE TOP PRIORITY!
Dev: …9 -
Manager: I just created a new ticket! The website flashes when you reload it!
Dev: Yes, that's typically what happens when you reload a website.
Manager: ...
Dev: ...5 -
Manager: We will be building a new app. THIS TIME EVERYTHING MUST BE ABSOLUTELY PERFECT, ANYTHING LESS THAN TOP QUALITY WORK WILL BE REJECTED!!
*Not even 2 days into the new project*
Manager: Ok that’s good enough, we can fix it later. Can you go quicker on the next feature? Just sacrifice a bit of quality so we get these tickets closed as fast as possible. I said we can fix it later. Getting tickets closed asap is top priority.
Dev: …3 -
While writing up this quarter's performance review, I re-read last quarter's goals, and found one my boss edited and added a minimum to: "Release more features that customers want and enjoy using, prioritized by product; minimum 4 product feature/bug tickets this quarter."
... they then proceeded to give me, not four+ product tickets, but: three security tickets (two of which are big projects), a frontend ticket that should have been assigned to the designer, and a slow query performance ticket -- on top of my existing security tickets from Q3.
How the fuck was I supposed to meet this requirement if I wasn't given any product tickets? What, finish the monster tickets in a week instead of a month or more each and beg for new product tickets from the product manager who refuses to even talk to me?
Fuck these people, seriously.8 -
Manager: Send me a MS Teams chat if you have any questions or updates, it's faster than email and you'll get quick feedback from me :) Let's get that feedback loop ROLLING!
Manager: *ignores my (multiple) requests for feedback on MS Teams for over a week.*
I just want to move my tickets into done :(5 -
Manager: What's your time estimate on that latest ticket?
Dev: It's literally written in the "time estimate" field on the ticket, even in standard human units like "hours", "minutes", and "seconds"
Manager: ...
Dev: ...9 -
customer: "hey, feature X is broken!"
me: *asks for details
customer, one week later: "feature X contains information about Y, that *must not* be"
me: *looks at code, at git-history, at related tickets
customer, one year ago: "hey, feature X *must* contain information about Y"
me, all the time: :-|4 -
Once upon a time, there were a restaurant called "iEat.tech.com".
It was a small single-location place, where the sufficient number of patrons could be served by the cozy number of employees.
In fact, headcount was so lean that the cook was also the one who washed all the dishes.
But then came the suits and their "VC"(daddy) money and scaled shit up.
Soon, there were so many patrons that the dishes started to pile up the sink, never washed.
"We need someone to wash the dishes!" said the cook
"Fuck you, you wash the dishes!" said the s*its
Naturally, the cook left soon after.
The s*its had a problem now. They could not replace the cook fast enough - all other cooks were either young, inexperienced and mediocre (but did clean the dishes), or refused to waste their time on the sink.
So the suits did what $*its always do - they got a fucking consultant. Who told them to get a fucking dishwashing machine and billed them the GDP of Ireland.
The s*is, of course, did not want to buy a dishwashing machine. "Our fucking process is too fucking disruptive for us to use a fucking store-bought mass-produced metal servant!" (s*its don't know what "machines" are. For them, it's all in terms of "servants", employees and machines alike).
So the s*its hired an engineer to "solve the fucking dish problem, once and for all".
The engineer quickly started measuring and drawing and calculating. The engineer was about to prepare a budget when the s*its came screaming "What the fuck are you doing? There is a fucking pile of dishes in the sink!"
The engineer replied that "I'm designing the machine!", to what the s*its responded "don't bring me fucking problems, bring me solutions!" (or some other s*it blabber)
So the engineer quickly designed an efficient dishwashing assembly line to be done in half the time most people would. And then went back to designing the machine.
But the s*its were having none of it. They kept expanding and expanding and doing what they could so that the engineer never had a moment to work on the machine. They dit it so surreptitiously that no one barely even noticed, but one day they were paying a team of engineers to be fucking human dishwashers.
Now replace "dishes" with "Jira tickets" or "quick fixes" or "tiny changes" and fix other terms accordingly.
Fucking s*its.8 -
Here I am trying to get some tickets for a theater, and I noticed an interesting thing. It seems that the website holds no session persistence. In other words it doesn't check to see if the user has stopped trying to order tickets, instead it holds the seats for about 30 minutes. This is kind of stupid because when you back out, your treated as a completely new session, you have no way of trying to get back the seats you had chosen.
Sooo, what does this mean? It means that I can start selecting a bunch of seats and continue selecting a bunch of seats. There appears to be no server-side checks to prevent someone from just booking the entire theater.
Soooooo, what does this mean? I could potentially spam the entire country's theaters (any that use this website as a booking system) and make it impossible for people to book seats through this website.
What do you guys think? Is this a bug or feature?7 -
I manage a team of engineers.
Toxic Culture Post #2:
Manager: Everybody on your team needs their own swimlane in Jira. Each person's work should be their own lane. When I have a ticket for <Project A> I want to make sure that <Bob> always gets it, all tickets for <Project B> must go to <James>. You'll need to figure out which team member will handle <New Project C> and create their personal swim lane.
Me: That's not really how SCRUM works. Actually, that's not how teamwork works. You're creating silos and we all need to learn how to do these tasks. We're a cross-functional team, and each team member brings their own unique talents to the whole process.
Manager: So you'll create the swimlanes?
Me: No
Manager (to Bob): You'll be devoted to <Project A> from now own. It's the only work I expect you to do. All work for that project will be yours.
Likewise, my manager also reached out to each team member and assigned them specific tasks, furthering the silos.7 -
My tech lead keeps assigning me incident tickets in the company's worst legacy app because I solved some bug in it a while ago. I'm the only one who gets assigned these.
If this keeps going, I know for sure that I will be regarded as the designated developer for this application. Then I will be truly fucked.5 -
Send help..
The project we're currently working on:
- an angular codebase that's broken beyond recognition - nothing's working as it should
- user stories are estimated in hours, but estimations are treated as hard facts. Since the app is so broken, everything takes longer than usual and it's almost impossible to consider every potential hardship during refinements, therefore, we constantly need more time than we have estimated
- retrospectives (intentional plural here, since one time isn't enough) are used to discuss why we cannot manage to finish tickets within the estimations
- the design was made beforehand and is extremely inconsistent and inaccessible
- if you open a new ticket, you need to add a reason for why this ticket is needed - in addition to the ticket description..
- The moment you move a ticket to QA, the "Scrum Master" breathes down your neck, shoving new tickets in your face. Despite having to finish up the other two you're still working on
- multiple teams are working on the application, but - of course - communication is overrated.
I could go on, but I'm too tired..
We were supposed to help the client for a couple of months - we're close to a year now and still nowhere near done.5 -
Let's say you have a MySQL database table for jobs. Each job has 1 associated ticket. You want to keep track if the ticket is closed or not. Every sane person creates jobs table, tickets table, keeps bool value for ticket state and relationship between them.
But because our database is designed by a half braindead amoeba, we have one table only, so each job has to be updated individually with a new ticket number and its state. Beacuse it sooo much faster to update (daily!) 13k jobs than just 100 tickets.
As a bonus - if the ticked is closed, the column "ticket_closed" is "No", if it's still open the value is "FALSE". Yes, both as varchar/strings.7 -
Manager: (𝑤𝑟𝑖𝑡𝑒𝑠 𝑡𝑖𝑐𝑘𝑒𝑡)
Title: Something something related to the dynamic display of a button on one of our screens in our UI
Description: Something something completely different related to how entities are filtered on a different screen
Dev: f*&$ing hell, do i have to give yet ANOTHER schooling in JIRA this week?!
I swear they're drunk every time they write tickets.7 -
Me: “Hey boss, you assigned these things to me that I’m not qualified for and have no experience in. We should really hire someone with the specialized skills in this”
Boss “I agree. It’s a role I desperately think we should have hired for a long time ago”
Me “Ok so about these tickets the-“
Boss “I need you to write up a justification for this role, what kind of work the person would be doing and what budget implications we will incur”
Me “You’re asking me to write a job description for a class of work I’ve already admitted I have no experience or qualifications doing MYSELF?”
Boss “Correct”
Me “and I’m still responsible in the meantime for getting these other tickets done still aren’t I?”
Boss “Yes”
Me “Very well. I’ll email you a recap of this discussion then so we can come back to it later when we start hiring for the role”
(and so my ass is sufficiently covered when I inevitably bring down prod and people start asking why I broke prod)5 -
Just startup stories:
Our backlog of tasks and bugs has officially reached 100+ tickets, all for me, the single software engineer at our "tech" company.
Huh, imagine that.4 -
There are lots of words in this jira ticket. All real words that make sense on their own. However, put together, they are completely fucking meaningless. Now my brain hurts!!!2
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Another day, another shitty set of JIRA tickets.
In this week's edition, we run into an issue you'd think is a meme, something you couldn't even make up: three tickets with IDENTICAL titles, but miraculously, they actually refer to three DIFFERENT tasks! (Also comical, they're not bugs, they're tasks, but mouth breathers don't really know the difference, and at this point I just don't have the energy to attempt to explain what could be explained to elementary school children.)
I present a rare look into our national archives!
This document features two exhibits:
Exhibit A: product owner's original ticket titles
Exhibit B: translated-into-competency-because-i'm-not-mentally-deficient ticket titles
Just more proof that 'product owners' don't own shit, the devs are the real ones who actually know what is going on.
I mean just LOOK at Exhibit A's titles. As a big smart manager, do you write those tickets, smile, and say to yourself "Ah, yep, that's very clear, I'll definitely remember what each of these mean literally 5 seconds from now!"
Is asking for literally 30 seconds more of thought too much to ask for? Apparently.
Just kill me
Happy friday ☠️7 -
I often wonder if our clients seriously think we have an all-knowing crystal ball of wisdom when they send tickets like "Cannot send emails - please check" while they have like 10 servers and email delivery is a complex matter on its own already.
If I didn't care what our clients think, I'd reply with equally informative email of "Maybe, who knows"...1 -
What the fuck are some people doing at this line of work.. Our former product owner, half a year later, creates a high priority bug ticket of a faulty user flow WHEN HE WAS WITH THE TEAM MAKING THE SPECS FOR THIS FUCKING FEATURE! YOU FUCKING NUMBSKULL DIMWITTED CUNT! THIS IS NOT A BUG IT IS AS YOU FUCKING MORONS WANTED IT! SO FUCKING PISSED AT READING TICKETS LIKE THIS BY MORONS LIKE THIS!7
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I have been working on this software for 3 years now. The code base was a working prototype made by my boss before I came, not more, not less. Php + Angular. Have been refactoring a lot, backend is backed with hundreds of tests now, frontend still lacks a lot. Still a lot of programm structures are still the same weird ones my boss once created in a rush between two meetings while learning Angular to get the prototype finished. Now it's used in production which makes hard to refactor, because we have to maintain backwards compatibility. Neither the parts I added or refactored completely are satisfying, because they are built on this structures, because i never got any feedback for anything I decided and because I changed my own paradigms over time.
So I am all alone on this project. All genuinly new projects are assigned to the new team members (i was the first one, no we are five plus my boss) because I wont have time, have to maintain the old one. So I never can do something new which is quite frustrating.
I did a little side tool, the only thing I invented and did completely by myself in our repertoire - and now some stakeholder shows big interest onto this. Instead of giving me the task to make a real project from this my boss wants to give it to them to develop it. Why? Because I need more time for the main application.
Also the more the software is used the more bug tickets and feature requests come. I was crying for help for months but the others had appareantly more important stuff to do.
This might be true to some extend. Yesterday we had some kind of crisis meeting and my boss wanted again to assing pur junior to help me, who has a shit load of other things to do and is a student. I insisted that this would not be enough, and one of the fulltime devs has to get involved because the thing is our core application and I am only part time btw. So my boss said we wont decide today but one of them should do it. They should have some time to figure out who which is understandable but it's not that I didn't keep saying this for months. Now they are all like whimp whimp when I have to do php i will quit. The new projects are all typescript, with node backend if any. But alas, one of them even said yesterday he doesn't want to do js anymore. Okay... but... this is our tech stack then get another job allready?
And I should do the same probably. But then again I feel very sorry for my boss who helped me in very dark times of corona and more. If both of us leave, the project he worked on for decade (including convincing poeole, collect money..) might be suddenly at it's end while he is so exited about it's access today...
I also get insecure if it's really that they hate php so much or that they don't want to work with me personally because maybe I am a bad team Player or what?
I experienced the same at my old workplace, got left alone with big parts of the project because they didn't want to do php and js in this case and it ended up five devs doing the python backend and me doing the frontend and the php cms part all alone. Then I quit and now everything seems to happen again.
And then again I think I am only fucked up so hard by this stuff because I do not really like being a developer at all. I only do it for the money and because I am good at it (at least i think so. Nobody ever bothers to ever to read my code and give me feedback, because you know, php and js). So I guess I would hate any other job in the field maybe likewise?
This job *is* convinient, salary, office
position, flexibility could not be better. At the end of the day it's not that stressfull. And i don't have any second of freetime (due to family) or energy i could offer a new and more demanding employer, can't work over time or even take a fulltime position, can't home office, can't earn less, can't travel very long to the office and especially can't go back to school to learn something completely new. Some of these constraints are softwe then other naturally but still my posibilities at the Moment are very limited. That might change in about five years if the family situation changed. So it would most likely be reasonable to stay until then at my current job? And bear being alone with this app, don't getting involved on any new project, don't learn anything new, don't invent anything.
There was one potential way out, they considered offering me PHD position to the upcoming ml part of the project... But I learned that I would attend to a bunch of classes at university first, which i would like to, but I don't think i have the time.
I feel trapped somehow. I also feel very lonely in the Office because those fucktards keep saying in home office.
Man, I don't want to go to work today.6 -
Can someone please write a plugin that automatically translates bug tickets into startup-ese? It would make it very easy to present the most common offenders to higher management on quarterly reviews.
Example:
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$< "screen A is all messed up"
$> "We are disrupting the establishment in screen A"
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$< "API B is not responding, giving timeout errors"
$> "We are facing logistical challenges in API B"4 -
FML or how I made myself unhireable
TL;DR: Working as a QA.
Changed jobs.
New job sucked.
Left after three months.
Got laid off from the next one after 4 months (not my fault).
Got depressed.
Got a Dev job back in the first company.
Job sucks, cannot leave… (5 months in)
Full rant:
I was doing pretty well as a QA Enginner. Started with internship, then junior in company A, then big pay rise moving to company B, where I quickly got promoted to Senior. As I was nearing 3yrs of exp, I decided it’s time for a change, as things were getting worse project-wise and felt like I was regressing. Also I was constantly bombarded with offers of +50% of my salary I could easily land, while company offered 10%.
Moved on to company C. This is where it started getting rocky. I was told I would be working on this one project, strictly test automation, nothing exciting but an easy gig. However week in, I was told to work on this other project 50/50. This was a startup kind of thing. It was a nightmare. Only manual testing. Most tickets had only a vague title, no description, no requirements, nothing. How do one test something without any knowledge how it should work? Besides that, the project lead on the client side was aggressive sometimes.
The workload was immense - 4 devs, 2 of them doing heavy overtime, so the output was like 6 devs and half of a tester….
Despite raising the problems, nothing was going to change, nor I could switch projects. The job began to heavily affect my mental health. Decided not to prolong my contract and left after 3 month probation period.
Quickly landed a job in company D. As my burnout as a tester kept bothering me more and more I decided that this was going to be my last job as a QA and next one will be a Dev. You see, I never enjoyed the tester part, I always enjoyed the automation part more. The plan was to learn in free time and after 18-24 months start applying for a dev role to see if I can land one (switching inside D was not an option). All plans went to hell, as I was handed a one month notice by the end of my third month. A month before my wedding… I was told the company was having financial issues and was laid off with about 30% of people in the company (mostly new hires).
I got depressed. I wouldn’t get out of bed for a few days. I never thought something like this would ever happen to me. Standing by my decision I was applying for development jobs, but most recruiters seeing either only QA experience or my recent 3 and 4 month employment periods weren’t responsive. Applying for testing jobs was a bit better but still nothing like before C and D.
Since company B I stayed in touch with my former manager, and he kept telling me that a new team has taken over most of the shitty work, and they are now working on cooler stuff and have more coming. He encouraged me to come back, as he has always thought highly of me professionally.
Looking at my options, I could probably get another testing job with lower pay, maybe I could land a junior Dev with like 1/3 of my salary or I could go back. So in my dark time I have reached out to my manager and just like that he got me a Senior Dev position, same pay as in company D.
Finally what I wanted right? Yeah… As soon I as joined all the new initiatives were being dropped one by one, and backlog got flooded with bugs and sh*t again. Five months in I hate my job again. Cannot leave cause no one will hire me…
Where I made the mistake?
Shouldn’t leave B despite facing regression and being underpaid?
Shouldn’t leave C no matter what?
Shouldn’t come back to B?6 -
so... the next step from programmer/developer is always an entrepreneur/business?
i see my daily work : i open my laptop, i see tickets from my company which include bug fixes, new feature development, some discussions , etc. i fix the bugs, make the features, add my points in discussion and the day is done.
from company's point of view, i am an ideal developer. in some years i will become a senior dev, which i guess involves similar stuff but different weightage (or is it different? please comment) . after that, we become tech lead , then engineering lead , then mts1 then mts 2... etc
i am guessing you guys must have similar trajectories in your company. from what i know, some people don't continue this trajectory (from boredom, lust for money , other reasons) and instead go on building a new product / starting a company , going into managerial/ entrepreneurial role.
so this is one kind of goal : "i will learn tech enough to launch my own company and be a ceo of it". i can't relate much to it. why go into tech when you wanna launch a product? why not just go into business schools from the day1 and get business knowledge?
anyways the above are the questions that i don't really want an answer for, those are just my criticisms.
but my main question is : what about those people who DON'T want to go on launching some business?
- do you people exist?
- what's your goal? is it around the lines of "learning all the tech of the world to be the cto or chief engineer of a company"
- how do you plan to achieve it?
honestly i want to be the second kind of person, i.e the one who always codes/ aims to code but can't seem to find a proper path/goal to it. plus the job security that i have seen with businesses/entrepreneurs throughout my life, my introvert mind fails to see "just coding" as a success.
i am 23 , but i fear that when i am 40 and my 5 yo kids comes to home seeing his dad sitting against laptop "just coding" , they will feel more insecure against their friends whose father has some shop or founder of some funded startup
(40 yo dads, share your views on life too , please )7 -
I took a job with a software company to manage their product, which was a SaaS property maintenance system for real estate, social housing, etc.
There was no charge to real estate agents to use it but maintenance contractors had to use credits to take a job, which they pre-purchased. They recharged their credit costs back to the real estate agent on their invoice).
Whether this pricing model is good or not, that's what it was. So, in I came, and one of the first things management wanted me to deal with was a long-standing problem where nobody in the company ever considered a contractor's credits could go into the negative. That is, they bought some credits once, then kept taking jobs (and getting the real estate agent to pay for the credits), and went into negative credits, never paying another cent to this software company.
So, I worked with product and sales and finance and the developers to create a series of stories to help get contractors' back into positive credits with some incentives, and most certainly preventing anyone getting negative again.
The code was all tested, all was good, and this was the whole sprint. We released it ...
... and then suddenly real estate agents were complaining reminders to inspect properties were being missed and all sorts of other date-related events were screwed up.
I couldn't understand how this happened. I spoke with the software manager and he said he added a couple of other pieces of code into the release.
In particular, the year prior someone complained a date on a report was too squished and suggested a two-digit year be used. Some atrocious software developer worked on it who, quite seriously, didn't simply change the formatting of that one report. No, he modified the code everywhere to literally store two-digit years in the database. This code sat unreleased for a year and then .... for no perceivable reason, the moron software manager decided he'd throw it into this sprint without telling me or anybody else, or without it being tested.
I told him to rollback but he said he'd already had developers fixing the problems as they came up. He seemed to be confident they'd sort it out soon.
Yet, as the day went on more and more issues arose. I spoke to him with the rest of the management team and said we need to revert the code but he said they couldn't because they hadn't been making pull requests that were exclusive to specific tickets but instead contained lots of work all in one. He didn't think they could detangle it and said the only way to fix was "play whack-a-mole" when issues came up.
I only stayed in that company for three months; there was simply way too much shit to fix and to this day I still have no idea the reasoning that went on in the head of anyone involved with that piece of code.2 -
If you're filling a ticket on a team, make sure it includes EVERYTHING that is needed to complete the ticket so anyone on your team can complete it, not just the people with institutional knowledge.5
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so am 23 , with a work experience of 1.5 years (1 year at b2c cumpany, 6 months at current b2b company) and am kinda uncomfortable with the comfort in my job.
tldr : my company has a work heaven and a very boring product , the nature of tasks makes me feel like a glorified QA and i am kinda feeling like wasting my 20s. should i quit?
my last company used to keep me on toes. they had this massive multi module fast evolving android app on which i used to work. it was made with latest techs from 2021/+ and combined with a lot of modules/architecture, it was very overwhelming at first.
i used to work 12+ hours everyday , not because of any pressure ( the pressure to execute fast was there, but the team was very helpful and understanding) , but because i liked to learn and explore.
at the end of my journey with them, i left with a lot of good memories with helpful seniors, a great knowledge of android dev and an unsatisfactory amount of bank balance.
my current company is... i guess ok. the work here is awkward. the product is made of either legacy techs(large verbose java project in which even concurrency or image downloading classses are written in project and not any 3rd party library) or techs that i don't find interesting ( unity , react native , flutter, etc projects that are just wrapper over native sdks)
its heen 6 months here and the growth for me here seems weird.
- i mean i can say i got to work on different techs but 1) am not becoming a master or anything useful in those techs . and 2) i already know a frontend framework i.e native android which i like and was growing in it.
- most tickets are client side tasks : client is unable to use some feature/product > i ask for their logs / app and weather they followed the docs/sample > they say we did> i check the logs which indicates that they didn't > i inform them the step and they are back to being happy. but most of the times i am also clueless and get to the conclusions after discussing with my seniors
- the non client tasks that i got were also not very interesting : one ticket was included testing out all sdks and 3rd party integrations and make a csv of what features are available in each . another was about creating a cicd pipeline that was kinda okay. but now its done so am guessing am back to making it useful by adding more unit tests :/
- however the work environment is very good i guess? daily scrum happens on MWF only, i get literally 0 meetings if not urgent on TT . apart from sat/sun and general festivals, the 3rd monday of every month is off . plus i get 2 additional paid leaves every month that gets can be carry forwarded for 11 months. in a nutshell, i feel like being the son of a school principal in school.
- pay is good , i switched here for an almost 100% hike
i have tried to utilise my time in learning different tech stacks (working on android all the time feels like unworthy) but i am not getting a kick. the satisfaction that i got in writing code that is immediately being used by 5 million people gave me the kicker to learn more and more.. but now am just feeling like being on a extended vacation where i have to sometimes wash utensils.
should i start interviewing with other companies? it's not like my current company is some well established corporate to always keep less worthy resources like me around. i am definitely worth getting the axe on the next possible layoffs7 -
I'm getting tired of coding. Not really the coding part, the dealing with people who tell me what to code and why part. Sort of considering making a move into a scrum master or PM role just so I can get fired when I say "No, we're not changing everything they've been working on in the middle of the sprint" or maybe "Yeah, no we're not going to put in a bunch of tickets to change the UI/UX without first talking to the designers, because that's what they do. Yes, I realize we aren't Facebook, but do you realize we "compete" with them because a huge number of people will compare our usability to theirs? (even if just subconsciously)"3
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Why are we even using JIRA?
It's clear from the behavior of the rest of my team that nobody ever has it open, looks at it, or thinks about any tasks that would improve the product other than sputtering out the occasional "mArKeTiNg HyPe" with incomplete horrible tickets that are at best barely decipherable.
Honestly, we can save the $50 a month and I'll just use my own personal trello board, the outcome would be the same.
I mean my life is a joke: we had to have a near hour-long google hangouts for literally dragging and dropping the 'demo/review' tickets to 'done' because my colleagues are so incompetent they can't read the tickets and realize which tickets HAVE LITERALLY ALREADY BEEN SHIPPED TO PRODUCTION WEEKS AGO.9 -
I think my next remote job is going to be at least 500 miles or a minimum of four states away to make it harder for someone to spring a “everyone local to the office has to come in for this day of corporate training and indoctrination” on me at the last minute.
“Oh sure I can come in. I’ll be on the lookout for my flight tickets and itinerary”.
Usually makes them scurry off.2 -
returning from 2 weeks of PTO, the haiku
what was I doing?
*Looks through tickets in jira*
gives up. plays halo. -
At my new internship I am have to work in Magento. I come to FUCKING hate it.
From the phtml files, the choice between caching or having to wait 20 fucking seconds for a page reload to the huge file structure and the "documentation".
The whole fucking thing is a mess with a shit load of bugs and confusing git tickets that never seem to be added as updates!!!
Fucking hate this shit -
Sometimes i think that a lot of devs are on their toes with ears up all the time . and i don't mind, i am even one of them. I mean lockdowns have shown what it is to be in a nice comfy home, working without any eyes on you and still giving a good 100%. .
I remember one of my earliest experiences of work place exploitation as an intern.
- I would get a half baked task with blurry details which would prompt me to goto my TL every 5 minutes. (now the managers are so good that they fill complete details in tickets, down to the fucking colors and figma links to get something done)
- If say , i went to my TL at 4.30pm to ask for a 2 minute issue, he would say he got a meeting and will be back to me in 5 minutes. he will eventually come up at 6.30pm, moments before just when am about to leave.
- during that whole time, i would be wasting my time continuing to refactor whatever i have done. i can't go anywhere since he may call and also what good can i do outside in a no good area full of concrete blocks? at home i open my laptop ,watch movies , play games, and go outside to park or gym whenever my seniors are ghosting me. and i don't even care if they respond back while i am in a game or at gym. they ghosted me first, for 30 minutes , i say fuck them for another 40 minutes while i complete my crunches , and turn off my internet.
- however if i even barely mentioned that i got nothing else to do so please clear me out first, then that asshole's asshole licker colleague would come school me for "improving" my already correct code
all these experiences have made me wonder whether i would ever come to terms with an office based work. it's all of no use , just to travel so many hours to just sit around some comfy chair in an ugly concrete building full of ugly hateful people and participate/become a victim of politics and explotiation -
Just had a meeting about what our product's vision was going to be. Without actually talking about what that vision was. It was a statement of the business goal amd some nonsense about how we were going to pick tickets based on reaching said business goal.
Like, yeah. That's what we have been doing. You are not new here so why are you acting like it. And yet these people are the ones who make more money than me. I need to start saying more obvious things. Maybe I'll be made a director.4 -
Each day, I read the vast swath of ticket hell hole that is our JIRA.
I read tickets that are written by people with not just 0, but an undefined understanding of technology...
I read tickets that are technically impossible due to this 0 understanding...
And finally, I laugh in bitterness seeing the time estimates stack up to months and months worth of work for which the managers expect to be done in 2-3 weeks 😂3 -
"Just let me know when you're done (today) with that handful of JIRA tickets that are not reproducible, have no description, and include no error information. We need to get them into the next release."
Yeah. Yeah, I'll let you know real soon. -
One day, the Director of Web Ops (marketing role) submitted a ticket to update the list of product categories on the website’s navigation. Sounds like a simple ticket right? Just some html edits. Nope. Every day for three days, she changes her mind and adds new changes. What should have taken me 10 minutes stretched out to three days. She held up code review of my ticket because she kept making changes.
She had plenty of time to sort out what she wanted. That ticket had been sitting in the To Do pile for two days before I touched it.
She was being an asshole because she knew she could get away with it and I had no recourse: my direct manager was on vacation, the entire dev team was going to be laid off anyway so no one was going to defend us on “trivial” matters, and we were going to enter code freeze soon so she’d just argue it was critical business changes for our critical revenue season.
I suspect she was also just not good at her job. I never met her in person because she was hired during the 2020 pandemic and we were all working remotely. I did see her make a five minute presentation during an all staff meeting…and she didn’t come off too well. Her voice was trembling during her turn to speak…like she was not confident or not prepared.
She knew she was causing chaos but she put on this act of not knowing. She was definitely trained on our dev team’s practices for tickets and deployments. She knows about code review, beta testing, and user acceptance testing that has to happen before a ticket can be deployed.
It happened to be before Thanksgiving weekend 2020. Our deploy was going to happen on Tuesday instead of Thursday because Thursday was a holiday (no one would be working) and Wednesday was a half day.
Tuesday afternoon at 1pm, she messages me and the dev in charge of deploy about more changes! My time is already occupied because our Product Manager went on vacation and dumped a large amount of user acceptance testing on me. I scream at my computer at that point because I realize I’m in the ninth circle of hell. I tell the other dev in a separate message that Web Ops has been making changes EVERY DAY since I picked up that ticket.
Other dev tells her that we have to check with the C-suite executive for engineering because we’re not allowed to make changes to tickets so close to the deploy. This is actually the policy. He also tries to give Web Ops the benefit of the doubt because we’re not deploying on our usual day. He had to do that to so she didn’t feel bad (and so she doesn’t complain about us not working towards the company’s goals).
Other dev had to do the code changes because I was otherwise occupied with user acceptance testing. If I were him, I’d be pissed that I was distracted from concentrating on the deploy so close to the holiday.
Director of Web Ops was actually capable of even more chaos. I ranted about it before. For that dramatization and if you want to go down the rabbit hole, see: https://devrant.com/rants/4811518/...4 -
Are you content with your job or always searching for greener pastures?
I'm split inbetween. Current pay is very decent and working conditions are flexible. However, the work itself is not always that great. I find it to be comedically true how "hard workers" don't get promoted or bonuses, they get more work. There has recently been a heavy influx of what I'd like to classify as "shit tickets" since a guy who was the main "shit ticket doer" left the company after being burnt out.
I work with a small-ish digital agency as a BE dev, so I'm mostly dealing with small to medium scale projects built with WordPress/WooCommerce, with often custom API/ERP integrations on top. I'm not a big fan of the stack as a developer but as a contractor I can understand the business reasons why it is used. Part of me wants to find something else, part of me thinks I'm looking for a perfect company that doesn't exist and I should lower my expectations -- I might find better work for sure, but with the same pay and conditions? It seems unlikely at the moment. The company was recently acquired, so I'm hopeful for the future.4 -
Some sprint planning sessions, and review planning sessions, are just about PO's browsing Jira for lost tickets.
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Product manager keeps fucking with my Jira board, changing names of tickets that he's not even the reporter of and none of his names make any sense. I keep thinking my tickets have disappeared. He doesn't understand how Jira works and confuses the shit out of me.4
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Fuck ticketing systems man.. jumped from a good job that i previously thought was going to be a deadend and jobhopped to a new one with a significant salary increase. Problem is that The stress levels increased 5x, and there’s significant rush to complete tasks that have sub optimal descriptions to put it nicely. The problem with that is that the lead doesn’t have enough time to properly write them and catching him during work hours for him to explain them is sometimes impossible. Sitting in limbo with 4-5 tickets open, all of them with high priority and stresing the fuck out.7
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In a sprint planning meeting, tickets are supposed to be detailed prior right? Right? So why are people asking basic "what are we supposed to be doing in this ticket?" questions in this meeting? I proposed doing these meetings and as soon as the concept got hijacked I knew this was going to happen, but damn it I had hope.
And I am so sick of my product manager not knowing the product. These meetings go so fucking cock-eyed because this woman can't be bothered to know the damn product. At all.3 -
Every single morning I despair. I can’t stand this job.
Why pay very highly and get very skilled people to have them working 4 to a support ticket. Doing the most mundane support tickets you have ever seen in your life (mainly updating client contact details)?
And why have such a rigorous recruitment process to get people’s in in the first place?
The company is pissing money away by working like this and all the new starters like me think it’s complete shit.
But the bosses and anyone who’s been here a while think it’s great. Company still is making loads of money so they don’t even care about it.
I’ve never met senior developers who have never worked on a greenfield project in their entire careers until I came here.
I can’t believe how I got suckered into this (was head hunted).
Does anyone have a feel for the UK contracting market right now?
I’m considering the jump but I think I’d have to be looking for remote only contracts because where I live has few opportunities ‘on-site’. Preferably c# / angular.
Is there much competition for roles or is there a shortage of skills in the contractors?
The thought of going into another permanent role that could be as bad as this genuinely keeps me awake at night.
I’m not sure I can go somewhere and then have it in the hands of managers to decide what projects I’m going to do and what tech it will be on.
At any big company there’s going to be tech debt as well as new work. So becoming perm now feels like it’s 50-50 whether or not a new job will just mean being put into legacy stuff for a couple of years or doing something that is actually good.
I’ve been talking various people about roles in government departments (multiple different departments are hiring) and because priorities change none the gov recruiters can guarantee what the work is that they’re recruiting for actually is.
Just that the the big recruitment push is to bring work previously done by consultancies back in house. Presumably because consultancies have been fleecing them.4 -
i swear to god, my year end journey is taking the best kick out of me.
its less than 48 hours left now and shits that have happened since now are :
1. my mom cancelled our home to destination tickets once out of fear of omicron and then i had to rebook. that's INR 15000 down the drain with 0 returns and additional INR 6000 of re booking ( the ticket had 5 of my relatives and my mom's ticket. they are now reaching the place by train only)
2. just yesterday i found out that the bag that we are supposed to take had its zips rusted and i got to get it replaced. i also bought an additional trolley bag and kinda showed mg miser mindset and bought a 2 wheel large trolley instead of 4 or 8 wheeler and now the second trolley is a bitch to be carried on.
3.on friday , i ran a little extra , got exhausted , didn't had much food since diet, then ran some more in evening , then umm.., <exercised> some more in night . guess what ? the night was the chilliest in india , and my body caught cold, my sinus kicked in and i was on the verge of catching a fever which any stupid airport staff would directly declare as "omicron-coivd positive" . i didn't though, but this all could still happen , since i have not fully recovered from a runny nose.
4. its 48 hours left and i have just now caught this worst hiccups because i had to eat rice while watching standup comedies on a bed in a shitty posture .
this period of shitty happenings is not coming to an end. i just want a break for damn's sake. just yesterday i was on the verge of a heart attack when our dear old santa claus pm came on the television and started announcing .that guy has been known to fuck the whole country in his sudden announcements but thankfully he or omicron hasn't affected my journey plans........ yet -
So I’m tryina put together a resume and I see a lot of dev résumé talking about increased revenue from x to y or user base from z to w.
What I don’t understand is while yes the user base did increase from z to w it wasn’t just you that caused it. The entire company was working hard at it to get there so why are u claiming that it was you. And apparently recruiters love these kpis that u make out of your ass.
Should I give in and just put them in there anyway?
I worked in a startup so my job didn’t really have a definition of what to be told to do and do I had to deal with building front end with vue to figuring out how to automate our deployment flow and it’s really hard to quantify my performance like sure 3000 tickets solved but u don’t know what portion of them were full blown features what portion was just a one liner.2 -
Has anyone else ever been stuck in a 'doSomething()' limbo where your dev section has no tickets so you have to create your own tickets so that you still seem productive?6
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In my case, the only way to stay productive is to task switch often. Suffering of adhd, I get bored of researching / developing a specific solution rather quickly, and then have a huge issue staying focused.
That's also why I can't imagine being a programmer. Being a sysadmin, however, is great! Dealing with many different tickets a day.