I'm a self-taught 19-year-old programmer. Coding since 10, dropped out of high-school and got fist job at 15.

In the the early days I was extremely passionate, learning SICP, Algorithms, doing Haskell, C/C++, Rust, Assembly, writing toy compilers/interpreters, tweaking Gentoo/Arch. Even got a lambda tattoo on my arm after learning lambda-calculus and church numerals.

My first job - a company which raised $100,000 on kickstarter. The CEO was a dumb millionaire hippie, who was bored with his money, so he wanted to run a company even though he had no idea what he was doing. He used to talk about how he build our product, even tho he had 0 technical knowledge whatsoever. He was on news a few times which was pretty cringeworthy. The company had only 1 programmer (other than me) who was pretty decent.

We shipped the project, but soon we burned through kickstart money and the sales dried off. Instead of trying to aquire customers (or abandoning the project), boss kept looking for investors, which kept us afloat for an extra year.

Eventually the money dried up, and instead of closing gates, boss decreased our paychecks without our knowledge. He also converted us from full-time employees to "contractors" (also without our knowledge) so he wouldn't have to pay taxes for us. My paycheck decreased by 40% by I still stayed.

One day, I was trying to burn a USB drive, and I did "dd of=/dev/sda" instead of sdb, therefore wiping out our development server. They asked me to stay at company, but I turned in my resignation letter the next day (my highest ever post on reddit was in /r/TIFU).

Next, I found a job at a "finance" company. $50k/year as a 18-year-old. CEO was a good-looking smooth-talker who made few million bucks talking old people into giving him their retirement money.

He claimed he changed his ways, and was now trying to help average folks save money. So far I've been here 8 month and I do not see that happening. He forces me to do sketchy shit, that clearly doesn't have clients best interests in mind.

I am the only developer, and I quickly became a back-end and front-end ninja. 

I switched the company infrastructure from shitty drag+drop website builder, WordPress and shitty Excel macros into a beautiful custom-written python back-end.

Little did I know, this company doesn't need a real programmer. I don't have clear requirements, I get unrealistic deadlines, and boss is too busy to even communicate what he wants from me.

Eventually I sold my soul. I switched parts of it to WordPress, because I was not given enough time to write custom code properly.

For latest project, I switched from using custom React/Material/Sass to using drag+drop TypeForms for surveys.

I used to be an extremist FLOSS Richard Stallman fanboy, but eventually I traded my morals, dreams and ideals for a paycheck. Hey, $50k is not bad, so maybe I shouldn't be complaining? :(

I got addicted to pot for 2 years. Recently I've gotten arrested, and it is honestly one of the best things that ever happened to me. Before I got arrested, I did some freelancing for a mugshot website. In un-related news, my mugshot dissapeared.

I have been sober for 2 month now, and my brain is finally coming back. 

I know average developer hits a wall at around $80k, and then you have to either move into management or have your own business.

After getting sober, I realized that money isn't going to make me happy, and I don't want to manage people. I'm an old-school neck-beard hacker. My true passion is mathematics and physics. I don't want to glue bullshit libraries together. 

I want to write real code, trace kernel bugs, optimize compilers. Albeit, I was boring in the wrong generation.

I've started studying real analysis, brushing up differential equations, and now trying to tackle machine learning and Neural Networks, and understanding the juicy math behind gradient descent.

I don't know what my plan is for the future, but I'll figure it out as long as I have my brain. Maybe I will continue making shitty forms and collect paycheck, while studying mathematics. Maybe I will figure out something else.

But I can't just let my brain rot while chasing money and impressing dumb bosses. If I wait until I get rich to do things I love, my brain will be too far gone at that point. I can't just sell myself out. I'm coming back to my roots.

I still feel like after experiencing industry and pot, I'm a shittier developer than I was at age 15. But my passion is slowly coming back.

Any suggestions from wise ol' neckbeards on how to proceed?

This is dedicated to all Webdevs, especially those WordPress fanboys.

I was reflecting on some things since I do more frequent freelance jobs at the time. And I have to admit: people are fucking crazy.

I had some serious talk with customers and some serious talk for people I work as subsidiary.

The average customer thinks a nice webpage costs I'm 9-50 bucks. They got some shitty Webhosting for 1-5$/month including domain and think they are set.

They have unclear visions about what they actually want, it all boils down to "I like the design". I made a page for someone who just posted images, no text nothing and I told him a trillion times NEEDS some text, even a fucking picture description would be sufficient, else he'll never score anything at google.

Ofc it got denied, now he's bitching how nobody finds the site when they google his name. The other thing is that Wordpress became the solution for everything.

I'm a fucking certified magento developer and I hate magento with a passion. Magento is an overabstracted clusterfuck and believe me, I did the certification I had to learn more than average about the core. But damn, don't slap woocommerce on everything.

Narrowninded fucktards, the cheap out of the box solution isn't always the best.

Don't cry if you got hacked because you were too dumb to upgrade your wordpress. Don't tell me to do some "enhancements" on a server you probably share with 100 other uses. I can't fix your Webserver with your shitty ftp account.

I also hate WordPress with a burning passion. Cum guzzling cavetroll it is. It has it usages, but don't rely on a core So small every kind of extra functionality has to somehow tinkered on it and then expect it to work flawlessly and for 10$ price.

Of course you can buy a theme that, if it would have been special made for you cost 800$ or more, but it wasn't. It just looks like it from the outside. If you want customization you are at the mercy of the option it provides. I can't even tell how many times i spent whole evenings explaining how their shiny template works. Just to do some crazy shit with JavaScript like rearranging domelements because it didn't work as expected.

I still stay to my word. Nothing great has been nor will be created with a Wordpress core. Don't tell me how some great stuff has been achieved. Or wait, please do so. But before you do think about if that wouldn't been faster, cheaper, more reliable , etc... if done with a framework like symphony or laravel... or even zend or cake.

And that brings me back to the point:
Is cheap and "out of the box" really what you need and desire? As customer and as developer?

80/20 rule

80% of complaints come from 20% of its customers in which 80% of them are dumb.

Had an interesting time these past few days. Had a customer who, when I left for vacay, was complaining that he couldn't get access to our private package registry. Get back, this issue is still active.

We'd granted access to his github enterprise, and for some reason he wasn't getting the activation email. We spent about 22 hours of customer support time on his failing to help himself before he finally escalated to the standard 40 person IT enterprise tantrum/come to jesus meeting.

Long story short, he had somehow ignored repeated attempts (35 email replies to the ticket chain, 4 phone calls) to get him to check his spam folder. In which, as it was revealed to all the hollywood squares in attendance, there were no less than 35 activation emails from github granting him access. Of course, none of this was his fault. And while screensharing his big brain to god and everyone he decides the problem is now actually Microsoft because their office 365 spam email filtered his emails incorrectly. We of course agreed with his big brain, smoothed over his bruised ego and went about our day.

I mean, fair enough, it's kind of dumb that Microsoft ever spam lists github, but still. I was just a fly on the wall, and he burned all his paid support tickets on the issue, so hopefully we won't be dealing with him again this year.

Also, this is an edge case with our new product line, most of our customers are painless.

I have a friend that is a girl that loves to snapchat everything she does, the problem is that she now works (in apprenticeship) at a huge company and she snapchats her desktop who has a lots of post-it notes and her screen which is showing excel spreadsheets with customers data and stuff...
And she does this on a regular basis btw
Who can be possibly that dumb...

Customer: “How many concurrent users can use this app?”
Me: “web tech is stateless. (Insert explanation) So concurrency is meaningless.”
Customer: “yeah but how many concurrent users?”
Me: “infinite as long as they aren’t interacting with the server.”
Customer: “but how many?”
Me: “400”

There was a time I made an update on one of our client's e-commerce website sign-up page. The update caused a bug that allowed new users to create an account without actually creating an account.

The code block meant to save user credentials (i.e email address and password) to the database was commented out for some reasons I still can't remember to this day. After registration new users had their session created just as normal but in reality they have no recorded account on the platform. This shit went on like this for a whole week affecting over 350 new customers before the devil sent me a DM.

I got a call from my boss on that weekend that some users who had made purchases recently can't access their account from a different device and cannot also update their password. Nobody likes duty calls on a weekend, I grudgingly and sluggishly opened up my PC to create a quick fix but when I saw what the problem was I shut down my PC immediately, I ran into the shower like I was being chased by a ghost, I kept screaming "what tha fuck! what tha fuck!!" cus I knew hell was about to break loose.

At that moment everything seemed off as if I could feel everything, I felt the water dripping down my spine, I could hear the tiniest of sound. I thought about the 350 new customers the client just lost, I imagined the raving anger on the face of my boss, I thought about how dumb my colleagues would think I was for such a stupid long running bug.

I wondered through all possible solutions that could save me from this embarrassment.
-- "If this shitty client would have just allowed us verify users email before usage things wouldn't have gotten to this extent"
-- "Should I call the customers to get their email address using their provided telephone?... No they'd think I'm a scammer"
-- "Should I tell my boss the database was hacked? Pffft hack my a**",
-- "Should I create a page for the affected users to re-verify their email address and password? No, some sessions may have expired"
-- "Or maybe this the best time to quit this f*ckn job!"
... Different thoughts from all four corners of the bathroom made it a really long bath. Finally, I decided it was best I told my boss what had happened. So I fixed the code, called my boss the next day and explained the situation on ground to him and yes he was furious. "What a silly mistake..!" he raged and raged. See me in my office by Monday.
That night felt longer than usual, I couldn't sleep properly. I felt pity for the client and I blamed it all on myself... yeah the "silly mistake", I could have been more careful.

Monday came boss wasn't at the office, Tuesday, Wednesday, Thursday, Friday not available. Next week he was around and when we both met the discussion was about a different project. I tried briefing him about last week incident, he seems not to recall and demands we focus on the current project.

However, over three hundred and fifty customers swept under the carpet courtesy of me. I still felt the guilt of that f*ck up till this day.

Call me old-fashioned, but... I kinda liked it back in the day, when Microsoft made proprietary software, the Community made free software and everyone's "cui bono" was quite easy to answer - even those corporations involved in FLOSS did have a clear way to finance themselves.

Now, we have Microsoft coming into open source, seemingly making projects better and offering more and more "free" stuff.

You know.

"Free" Windows 10.
"Free" SaaS Office.
"Free" "Private" Repos on Github.

In general - what happened to clear and concise "I give you money, you give me stuff" capitalism like we had it in the 2000s?

I'd rather pay 20 bucks for a game on Steam than get it "free" and with ads or microtransactions - yet, many games, especially mobile, don't even offer me that option. It wouldn't be that hard now, would it?

The same goes for software. That Canonical would need to fuck their users over after Ubuntu One went to shit was obvious - they didn't offer the kind of commercial/enterprise OS'es that Redhat or SuSE sell.

What people seem to forget is that everyone needs to make a profit somehow. You don't get "free" stuff. Even the volunteers in the Open Source Community get something out of it - an opportunity to pad their CV at least, if nothing else.

Nowadays, software manufacturers have the same legitimacy as the "free" financial "advisors" you find at banks - and who could be dumb enough to trust them? Oh yeah: Almost the entire fucking society is who.

But then again, sell something and noone will want it - because they all want it for free, with annoying, privacy-invading ads or with equally annoying microtransactions, or financing based on commission - so you don't only pay ONCE, you pay until you realize you got fucked over and quit.

Capitalism used to work until all those idiots stepped in. How the fuck don't people realize that there's no free lunch in life? When have we stopped being functional people and turned into idiots.

Even worse: Those idiots think that they're entitled to something! They, who volunteered to become merchandise instead of customers, think that they have rights! Do cattle have rights? Nope. They get their "free" hay everyday and I get to buy beef, that's how it works. Moo!

Hell, they are surprised when they get fucked over by bank salespeople or their data stolen by corporations, intelligence agencies or something... What did they expect, goodwill?

Can we please make Adam Smith mandatory reading in school?! I mean, give people a chance to understand capitalism? The nonexistent "goodwill" of traders in general?

This happened today...
Manager: how long this is going to take?
Dev: 3 months
M: cool! 3 weeks then
D: no.. This is quite complicated and most of us are unfamiliar with the topics. It'll take us 2 weeks just to get started
M: drop the unit tests then. Just get the features done in 3 weeks. We have customers waiting
D: that's a bad idea. We'll end up with unstable co..
M: oh we also need to complete documentation, release guide, and this [shitty feature no one care about]
D: but that is even more complex. We don't have enough ti..
M: just copy it from stackoverflow. It'll only take 5 minutes guys

Worst part? This guy is technically sound and understands our pain really well. He is just acting dumb and trying to put the blame on us when the higher management asks

Second worst part? The whole team keeps silent when I try to convince him somehow and starts ranting after he leaves the call

My first job was actually nontechnical - I was 18 years old and sold premium office furniture for a small store in Munich.
I did code in my free time though (PHP/JS mostly, had a litte browsergame back then - those were the days), so when my boss approached me and asked me whether I liked to take over a coding project, I agreed to the idea.

Little did I know at the time: I was supposed to work with a web agency the boss had contracted to build their online shop. Only that he had no plan or anything, he basically told them "build me an online shop like abc(a major competitor of ours at the time)"

He employed another sales lady who was supposed to manage the shop (that didn't exist yet). In the end, I think 80% of her job was to keep me from killing my boss.

As you can imagine, with this huuuuge amout of planning and these exact visions of what was supposed to be, things went south fast and far. So far that I could visit my fellow flightless birds down in the Penguin's republic of Antarctica and still need to go further.

Well... When my boss started suing the web agency, I was... ahem, asked to take over. Dumb as I was, I did - I was a PHP kid and thought that Magento, being written in PHP, would be easy to master. If you know Magento, you know that was maybe the wrongest thing I ever said.

Fast forward 3 very exhausting months, the thing was online. Not all of it worked yet, but it was online and fairly secure.

I did next to everything myself, administrating the CentOS box the shop was running on, its (own) e-mail server, the web server, all the coding required for the shop (can you spell 12 hour day for 8 hour pay?)

3 further months later, my life basically was a wreck, I dragged myself to work, the only thing I looked forward being the motorcycle ride home. The system worked though.

Mind you, I was still, at the time, working with three major customers, doing deskside support and some admin (Win Server 2008R2 at the time) - because, to quote my boss, "We could not afford a full time developer and we don't need one".

I think i stopped coding in my free time, the one hobby I used to love more than anything on the world, somewhere Decemerish 2012. I dropped out of the open source projects I was in, quit working on my browser game and let everything slide.

I didn't even care to renew the domains and servers for it, I just let it die without notice.

The little free time I had, I spent playing video games and getting drunk/high.

December 2013, 1.5 years on the job, I reached my breaking point and just left, called in sick at least a week per month because I just could not see this fucking place anymore.

I looked for another job outside of ALL of what I did before. No more Magento, no more sales, no more PHP. I didn't have to look for long, despite what I thought of my skills.

In February 2014, I told my boss that I quit. It was still seven months until my new job started, but I wanted him to know early so we could migrate and find a replacement.

The search for said replacement started in June 2014. I had considerably less work in the months before, looks like he got the hint.

In August 2014, my replacement arrived and I got him started.

I found a job, which I am still in, and still happy about after almost half a decade, at a local, medium sized ISP as a software dev and IT security guy. Got a proper training with a certificate and everything now.

My replacement lasted two months, he was external and never really did his job - the site, which until I had quit, had a total of 3 days downtime for 3 YEARS (they were the hoster's fault, not mine), was down for an entire month and he could not even tell why.

HIS followup was kicked after taking two weeks to familiarize himself with the project. Well, I think that two weeks is not even barely enough to familiarize yourself with nearly three years of work, but my boss gave him two days.

In 2016, the shop was replaced with another one. Different shop system, different OS, different CI. I don't know why and I can't say I give a damn.

Almost all the people that worked at the company back with me have left for greener pastures, taking their customers (and revenue) with them.

As for my boss' comments, instructions and lines: THAT might not be safe for work. Or kids. Or humans in general. And there wouldn't be much left if you put it through a language filter...

Moral of the story: No, it's not a bad thing to leave a place if you're mistreated there. Don't mistake loyalty with stupidity!

And, to quote one of my favourite Bands: "Nothing matters when the pain is all but gone" (Tragedy + Time by Rise Against).

Story time!

I worked at a company that was the HQ for a sizable organization for a while, until it was eventually bought out by another company, and then yet another company who was located in the valley.

We were kinda a forgotten office not being the HQ, like most places like that are.

No customers EVER visited our building, few if any people knew we existed even, even our own company. I visited HQ in the valley on a number of occasions and was stalked by the video monitoring system for hours before I was stopped by security and the cops called because nobody believed there as an office outside the valley when I explained why my badge looked different .... (San Jose cops were very nice about it and really pissed at the security team.) But that's another story...

One day people who were never at our office decided (after many meetings without talking to anyone at the office) ... they decided the beige walls at our office didn't match the company colors.

So they took all the generic wall coverings down and painted all the walls an almost imperceptible different color.

So now we had an office with all white(ish) walls and nothing on them. Due to the configuration of the building there were these huge monolithic white walls that looked pretty dumb.

This lasted quite a while so as a joke I printed up and framed (found an old frame, as a former HQ we had lots of stuff lying around) a sign that said:

"This space intentionally left blank."

When the "mediocre hotel room quality art" and posters were scheduled to go up the folks putting the art up skipped that wall thinking the sign was official.

Even the somewhat corporate drone directors, and one VP at our office thought it was so funny, they didn't say a word about it. Word has it back at HQ they assumed it "must be fire code or something" and told the folks hanging the crappy art to skip that wall.

It lasted on that wall for a decade until we moved out of that building. On the last day, everything was moved, but that sign remained. No idea if it is still there or not...

hey customers, maybe if you could learn how to READ THE LITERAL INFORMATION PAGE you wouldn't have to take the time to send me stupid emails because you are a dumb incompetetant fuck

GOD

going to quit trying very soon

no one else does, why should i

We've all had shitty jobs at one point or another, maybe some of us already had software engineering experience while having to work in a different field for a variety of reasons.

Well check this shit.

At one point(during my second year of school) for various reasons I had to work in retail. For those that know, retail can be a soul crushing experience...the trick is not letting management to convince you that it is an actual good job, it is not, and I have respect and sympathy for everyone currently working in it. The mind numbing retarded customers that we get are absolutely fantastic in every sense of the word.

My position in retail was as a phone salesman, for MetroPCS (which for all of y'all european ninjas is one of the low end phone carriers here in the U.S) and the people that we get as customers where I live are normally very poor which apparently in Mexican culture stands for annoyingly ignorant (I am Mexican myself, so I can really vouch for this shit)

One day a customer came in telling me that there was an app that he was using that kept giving him troubles, it was a map application for truck drivers. Now, obviously, this had nothing to do with my line of work(phone salesman) and as such I normally tried to explain that and let them be, but I imagined that it was a settings issue so I reluctantly agreed to help him. I explained to him that the app was no longer maintained and that the reason for it was probably that the developer abandoned it and that he would just have to look into the app, upon closer inspection the app itself was nothing more than a wrapper over google maps with trucker icons and a "trucker" interface, he was using the app as a GPS navigator and he could as well just have been using google maps.

The conversation was like this:

Me: Well this app is no longer supported, it will probably be taken off the google store soon, you can look for something similar or just change to Google maps

Retard: What? no! I came here in order for you to fix it, Metro needs to fix their own apps!

Me (in complete disbelief): We have no control over third party apps, and even for the ones that we provide the store has no control over them. But this app is not ours and so we can't really do anything about it.

Retard: Well WTF should I do? I have been having many issues with youtube and spotify, shouldn't Metro fix their Google store?

Me: Those apps are not ours.....wait, you seem to believe that we own youtube and spotify, those are not ours

Retard: How the fuck they are not yours! its your phone isn't it?

Me: Eh no.....Metro does not(at this point I was sort of smiling because I wanted to laugh) own youtube or spotify or the play store or even this phone, metro does not own Android or Samsung(his phone was a samsung core prime)

Retard: Well You need to fix this

Me: No I do not and I can not, the developer for this app abandoned it and has nothing to do with us

Retard: Well call the developer and tell him to fix it

At this point I was on a very bad mode since this dude was being obnoxiously rude from the beginning and it annoyed me how he was asking for dumb shit.

Me: Did you pay for this app?

Retard: No

Me: So you expect that some developer out there will just go about and get working for something that you did not pay for?
Why don't you just use Google maps as your GPS?

Retard: Don't be stupid, Google has no maps

At this point I show him the screen where there is a lil app that said maps, pressed it and voila! map comes to life

Retard: Well....I did not know

Me: Yeah....but I am the stupid one right?

** throws phone for him to catch

Me: Have a good one bud.

And my manager was right next to me, he was just trying to control his laughter the whole time. I really despised working in there and was glad when I left. Retail man.......such a horrible fucking world.

How do you guys/girls explain to potential new customers that you can perfectly work in a structured business environment and follow the rules, but also that you're assertive enough to oppose desicions being made based on bias, misunderstanding, fanboyism, or grave stupidity.

I just got informed from a freelance position that they would have hired me if it were not for my 'rebellious nature towards customers'

I don't oppose customers, i oppose stupidity unfounded.
Example from experience
> me working in a helodesk support position, all windows computer.
> new mgr comes into office, is a douche and complete mac fanboy
> wants all computers that are FINALLY working decent for some time in the entire department replaced with mac's... Back at 2010.
> whole team, even disliking microsoft themselves, are telling mgr that's a bad, dangerously dumb idea, expensive too, different OS, different software mgmt making, back then integration microsoft and apple was beyond diarhea... Several other issues the senior devs and admins pointed out

>mgr: 'but aple is soh much better, like a billion times better, hurrduurrrrr'
His decision passed somehow to the board..
> All stations from our customers get changed...we don't get a single machine to try out problems because overspending
> we are most of the time unable to help out customers because we still have pc's...
> mgr asks team why performance drops after 1 month
> we compared performance graph with his starting date of mgr, see clear drop after mgr's plan implemented...
> board stilll stands by mgr, gets praise for 'bold changes in the company', but appears to be some associate's son
> two main seniors leave after 15 years of employment, in three months, 80% of staff leaves.
> we canr fix the problems, we are not dev's , we get shit from all sides, i was still a junior in the industry so i worked as a slave inside that job.
> eventually get fired due to 'bad performance'
> mgr loses entire team... 'Hey why don't we outsource this dept to south africa, it's a lot cheaper! '

now that company is an it hellhouse where everyone get clinically depressed from sitting atbtheir station...
This is what i wish to oppose!

How to make that clear!

Stuck at some dumb company event where attendance is mandatory. I'm supposed to answer technical questions if needed, but I suck at socializing with customers, and the sales guys are already chatting people up about the products I've developed so I don't have anything left to talk about. Not that anyone asks much about the tech behind the shiny GUI anyway...

Should i just leave? I doubt anyone would notice...

I may have over delivered my service to this first customer i got.

It doesn't help that pricing was dirt cheap and i over promised in a bid to make it attractive.

But in my hurry to please the client, I've been feeling so much stress since last 24 hrs. Dealing with customers suck. I hate this.

They can be little dumb and doesn't think much before blaming you if something's not working as expected.

I hate this feeling and now i remember why my initial business model was designed such that I wouldn't have to deal with clients.

But somewhere along the way, i forgot about that. :/

I wish I could get rid of this customer.

The site I work on is a market where you can buy magnets for dolors, insomniaque, bla bla bla (I don't believe a sec in this).
Just saying that to settle that 80% of our customers are +45 years old. They weren't born with a computer in their hands, and they sometimes manage to make a lot of mess in the site.
We are based in France, and we sell the most in France (no shit) and Switzerland. And this is the third time that a Swiss pass a command, puts all her address in Switzerland EXCEPT for the country (still on France) so she doesn't have to pay the shipping fee. I should do something about that, like a regex when verifying the zip code, but I have more urgent work to do, and the best has to come.
This smartass doesn't know she is the joke, because by saying she is in France, she has to pay the VAT that she wouldn't have if she said she was in Switzerland. She buys in general for around 350 €, so she has ~ 70€ (20%) in VAT, and she would only pay 14€ in shipping fee.
Maybe one day she'll see how dumb she is (my boss already mailed her so she pays attention to it, no change). But I think I would have set the regex by then.

Almost burnout story? What about right now...

Customer was really positive about the new site we are creating for them then, out of the blue panic, they complain about features (calculations) which aren't implemented yet (they didn't provide any information for the calculation until 1 week ago.) And they complain that the site does not has any content

THAT IS RIGHT YOU DUMB FUCKS...
I can't magically create content for YOUR site...

Probably had my worst half-week ever this week.

Customer's CRM system, the read and edit masks just...stopped existing on last week friday. CRM fell back on some default masks for the dataset. No way to create new masks directly without putting the whole system upside down.
We couldn't do anything anyway because they reported the issue literally as we all were about to leave for weekend and our boss was like "Ah nah, well do it next week."
Our brains were already fried anyway...
I mail the reporter that we've registered their issue, will investigate and report back ASAP once we've got news.

Monday rolls around, I'm whacking my head against their system trying to figure the fuck out, what went wrong and how to solve it, I come up empty; Not that terrible since the masks only stopped existing in the webclient version of the system and they can still use the windows client, so they can still work.

Tuesday rolls around, I'm at an on site training for an ERP system with my boss at a remote company. Get an email in midst of the training, I was doing protocol.
Guy from the afflicted company goes and tells me that the issue has somehow spread to his colleague and him...IN THE WINDOWS CLIENT.

I'm fucking flabbergasted, so to speak, since the masks for the windows client and the web client are totally isolated from one another.
After we're back at our company, I investigate, less efficiently this time because my brain got fried at the training. I come up empty again.

NOW TODAY: Discuss further proceedings with my boss, he's not pissed at me or anything, just to say, but we're both worried, obviously.

Then at 10:20, a guy from the afflicted company mails me in an annoyed tone that the masks are still broken.

11:00, we figure out a workaround so the windows client users can at least work again, albeit limited.

11:10, I mail the guy, telling him that although we're still not able to fully work everything out and are still investigating, we've made a workaround so they can at least work again.

11:20, the guy mails me in a pissed tone around the lines of "This is very very important and must be fixed ASAP or else we'll not be able to work at all [...]"
And I think like "Dude I literally just told you like 8 minutes ago that there's are workaround so you'll be able to at least work again..."

Forward the mail to boss, we meet up quickly to discuss how in God's name we can deescalate this mfer.

11:31, the guy mails me again, all apologetically this time "Stop! All is good, I just now fully read you mail, thanks for implementing the workaround, nothing will come to a standstill [...]"

BRUH CAN YOU NOT FUCKING READ BEFORE ESCALATING SHIT

Fuck customers. Dumb fucking cretins unable to fucking read.

The issue is still unresolved. Support of the CRM software lets us sit on our collective asses and wait.

There is no such thing as stable software, it's a myth.

Every corporate software is like an ever-decaying semi-corpse of a brain dead patient slowly getting worse and worse but not fucking dying.

Rant over.

Introduction:
Privileged in this context means logged in and have a administrator-confirmed access.

Customer calls us: Why do I see prices in my shop? I should have been privileged first to see them. Looks to me that you did not make prices only get displayed when I am privileged.

Salesman: Sure we did this. May I asked whether you are logged in right now?

Customer: Of course. I am testing the process of placing an order with my test customer account.

*crickets*

Customer: I am so sorry for calling. You are right.

>Be a customer
>Ask to reduce number of servers you rent at our company
>Agree to a date when the one server you no longer needs will be due to be disconnected and taken apart
>Date comes
>I have the honors of sending the final /sbin/poweroff
>All goes neatly... until...

The web that used to be there, now moved to another one of their machines, goes down, wtf???

Oh. a 500. What?
Checks logs...
Cannot connect to Database.
Wtf? Local database works... Oh. OH. OH MY GOD.

>Turn the server back on and tell the customer to fix the app to no longer connect to that machine

Sometimes, being a sysadmin can be a real fun!

how in the fsck is it possible that people like us can maintain a fleets of servers, create the most amazing applications that drive the world economy, but not figure out how in the mother fsckin world to make our girlfriends iphones backup to icloud. don't bury the shit i want to do under 10 fucking layers of option screens and shit ui because you think your customers are too dumb. apple fail.

When your customer is really proud he just purchased a top of the line software made in the 80's, using Java 1.6, and SQL 6.5

Oh, nevermind there an update that brings it to Java 6 and SQL 2000.

Ok, so: I have a macbook for work. And for the most part, I love it. Its a good looking device that has a fast cpu, enough ram to run stuff locally for testing, even multiple services / environments at the same time without getting overly sluggish.

And, the best thing: It isn't Windows. I have a good, working shell (zsh), so I can use all the command line tooling I could wish for, I have a somewhat working package manager and everything.

But there are just some little things I really can't wrap my head around. And since everything is so locked in by Apple, there are no sensible ways to fix those things without having a bunch of extra programs / services running all the time, introducing overhead, configuration for things I neither want nor need, and so on.

First of all, why the hell did you think the normal way of typing "@" on a german iso keyboard is the key combination for closing the currently focused application? I am a daily user of macos for over 2 years now, and I still keep quitting applications regularly, almost every day.

Or, scroll direction: I use a mouse (g pro wireless) and not just the touchpad, but when I am in a meeting or something (or when I take my macbook with me to configure a switch that isn't accessible over the network), I don't want to take the mouse with me, the touchpad is pretty good, it is big, precise and everything. But for some dumb reason, they decided to reverse the scroll direction for the mouse by default, so if you change that to use the mouse like a normal person, it also changes the scroll direction for the touchpad. And, the worst part is: there doesn't seem to be ANY easy way to separate those two settings, or to automatically set the scroll direction when a mouse is connected.

So every time I use my laptop somewhere else, wich also happens regularly, the scroll directions is wrong, which means I have to go into the settings, change it, then change it back when I am at my desk again.

It just doesn't make any sense, stop trying to "know what our customers want", and please, dear Mr. Tim Apple, give your customers the freedom to know for themselves what they want.

Thanks for listening to my TED Talk.

I'm tired of our daily support meeting. That's almost one hour i lost everyday in which i could ne productive in my project🙄

Everyday the god damn same stories about our dumb customers and at the end nothing change...

Maybe i'll start draw all my colleagues, while i sit there😄

Okay, so I'm developing a system for a global rent-a-car broker. Basically website + a bunch of third party APIs + analytics, it's been running in production for over 4 years now.

Anyway, we had to connect our system to an external rental insurance API, nothing too complicated, got it to production in a month and it seemed to work okay, except the insurance provider claimed they're not getting any analytics data, which was weird, because there were no errors with API calls, and customers had no problem with the insurance.

After going back and forth for a month, we finally figured what's going on: after each API request, the insurance provider expected us to send the exact same data to their analytics API, because for whatever dumb reason they were unable to internally log requests in their analytics database.

tl;dr: we're doing 2 API calls with the exact same data to different endpoints, because a large rent-a-car insurance provider can't log their own analytics data.

At my school we have 2 projects a year, mock projects to learn how that works.

For this project we have to use php, agile and we have an actual customer. Since several groups work for the same customer , the customer can choose the best result. (if your product gets chosen then there may or may not be a reward)

In every sprint meeting the customer confirms my thoughts on how much I hate customers without any knowledge.

I'm good at dumbing things down for less knowledge people. But no matter how I try to dumb down demo, she doesn't get it.

I'm so super frustrated!!!!

And she's asking for a feature that she'll probably use once, and I'm not convinced she knows what she is asking for. But will take me several hours to implement. It feels so useless.